Ticketing Agent Cover Letter

How to Write the Ticketing Agent Cover Letter

45198 Murazik Light
Welchhaven, SD 16831-6877

Dear Tatum Gislason,

I would like to submit my application for the ticketing agent opening. Please accept this letter and the attached resume.

Previously, I was responsible for reservation PMS system appropriate coding and typed dialogue for all guests’ information and requests.

Please consider my experience and qualifications for this position:

Arranges reservations and routing for passengers
Issue tickets and quoting correct fares to customers
Minimize customers waiting time to two minutes
Investigate complains to define and correct weak areas
Processing and confirming ticket requests from internal customers (such as staff comps and group contracts) and external vendors (such as house seats and third-party bookings)
Outbound calls to customers with online transactions that have been suspended
Track and apply unused tickets and miscellaneous charge orders
Assist in programming, testing and/or maintenance of the commission database

Thank you for considering me to become a member of your team.

Sincerely,

Riley McGlynn

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Ticketing agent responsible for amadeus’ customers with updates on the status of critical problems in order to keep them informed on the progress.

Native Chinese and fluent English

Thorough knowledge of special rates / offers and promotions

Punctual, in uniform, and adhere to the grooming policy

Aptitude to communicate fluently and effectively in English

Good knowledge of computer systems, Word, Excel and Outlook preferred

Broad experience in various aspects of customer service preferred

Team player, enthusiastic, positive attitude

Relevant tertiary, Trade or vocational qualification