Travel Support Cover Letter

In response to your job posting for travel support, I am including this letter and my resume for your review.

Previously, I was responsible for travel advice such as visa requirements, health checks and other travel related information together with complete, accurate and professionally presented travel documentation.

Please consider my qualifications and experience:

• UMC Member is preferred
• Industry experience in a travel management company
• Sabre skills and Microsoft office experience preferred
• Sabre GDS and Online Booking Tool experience highly preferred (Concur, NuTravel, GetThere)
• Understanding of QC processes and data integrity
• Willingness to learn and work with new and unique applications
• Works well in team and autonomous roles
• Be organized and resourceful with excellent follow through

I would like to submit my application for the travel support opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for advice on relevant flight regulations and required travel documentation.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Manage the order process from initial inquiry to final delivery of products including basic after sales service
• Communicate with international customers regarding orders, product availabilities, delivery times and shipments
• Interact and support our sales representatives who are in charge of international accounts
• Ensure compliance with various company policies and procedures related to credit, sales and logistic processes Marketing promotions and Visual Merchandising activities
• Support new and existing processes and requirements across multiple levels ensuring that customer centric approach gets delivered
• Knowledge in IT related areas, including troubleshooting, resolution of issues or programming knowledge
• Familiarity with Customer Service and Support for a Travel software or other Information Technology products
• Working knowledge of travel industry regulations such as ARC, IATAN, DOT

I submit this application to express my sincere interest in the travel support position.

In my previous role, I was responsible for instruction and training to employees upon original issuance of the state travel credit card.

Please consider my qualifications and experience:

• A comprehensive knowledge of the GDS’s and processes
• Experience in a commercial or business environment
• Proven success in previous roles
• Minimum 12 months experience within an Online Booking Tool support team
• Online Booking Tool knowledge
• Knowledge of SQL and basic database concepts
• At least 6 months of experience in an equivalent role
• Experience with web based reporting software systems , standard, adhoc and scheduling

I submit this application to express my sincere interest in the travel support position.

In the previous role, I was responsible for on-site guidance in accordance with Federal Travel Regulations and NOAA OAR specific policies and procedures.

Please consider my experience and qualifications for this position:

• Familiar with California Air Resources Board (CARB) emission and Federal Motor Carrier (DOT) rules and regulations
• Knowledge of Microsoft Windows OS
• Knowledge of MAC OS will be a valued
• Experience with Travel GDS systems (Apollo, Abacus, Amadeus, Sabre, Galileo or Worldspan)
• Recent experience with administering an online booking tool is preferred
• Strong working knowledge of a GDS
• Have exceptional time management and prioritization skills
• Outstanding troubleshooting capabilities

Please consider me for the travel support opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for consultancy to travel agencies on the GDS conversions.

Please consider my experience and qualifications for this position:

• Notary Public designation preferred
• A true passion for Travel and Tech products, ideally with experience designing such products
• Experience with using and learning a variety of computer software applications, including Excel, Access, and Microsoft Word
• Proficient in Sabre GDS and GetThere
• Experience with using and learning a variety of computer software applications, including Microsoft Excel, Access, and Word
• Excellent written and spoken English, communication and influencing skills
• Resilience, tenacity and tact
• Able to liaise effectively at all levels of the organisation