Accounts Receivable & Collections Job Description
Accounts Receivable & Collections Duties & Responsibilities
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Sample responsibilities for this position include:
Accounts Receivable & Collections Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Accounts Receivable & Collections
List any licenses or certifications required by the position: HIPAA, CPA
Education for Accounts Receivable & Collections
Typically a job would require a certain level of education.
Employers hiring for the accounts receivable & collections job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Accounting, Finance, Business, Associates, Education, Business/Administration, Graduate, General Education, Management, Communication
Skills for Accounts Receivable & Collections
Desired skills for accounts receivable & collections include:
Desired experience for accounts receivable & collections includes:
Accounts Receivable & Collections Examples
Accounts Receivable & Collections Job Description
- Managing and overseeing all receivables processes
- Working toward optimization of days outstanding and aging of accounts receivable (primary) and WIP (secondarily)
- Understanding, investigating, and resolving AR and collection issues
- Overseeing the proper use of legal counsel, and
- Taking on special projects as requested
- Develop operational expertise related to C&C procedures, systems, Algorithms
- Develop and implement strategies based on analyses of campaign data, Agings and Bad Debt KPIs
- Coordinate efforts with Pasadena Credit team, Offshore WNS support, US Finance, Sales, Customer Care and Legal, as needed
- Provide support for Canada and PR Credit teams, as needed
- Manage Collection Agency vendor relationships
- Develop Collection Agency baselines, goals and incentive programs
- Assess Agency performance and implement corrective actions
- Develop Collection strategies to prevent bad debt and improve recoveries
- Control and reconcile placements and recoveries
- Manage National Collection System
- Restructure or replace Collection Agencies as needed
Accounts Receivable & Collections Job Description
- Accounts receivable / payables duties
- Credit card transactions
- Multi entity credit control and weekly aged debt reporting
- Accurately post payments received against correct invoices
- Assistance with aged debt cash flow preparation
- Checking and authorizing sales orders in Advertising System, Sales Force
- Daily review of customer invoice aging reports
- Extensive reporting responsibilities, including, but not limited to, Weekly Cash Forecast, DSO, Bad Debt Exposure, Month-End/Quarter-End Reconciliations, Ad-Hoc
- Chasing collection of outstanding payment from customers via telephone, e-mail and letter
- Receive incoming calls and emails from customers
- Microsoft Office Experience - Excel a must
- Experience in a Pharmaceutical Credit environment is strongly preferred
- BS Degree in Accounting or other Business Discipline preferred, but not required or extensive work experience is comparable to a degree
- One - Three years of experience in a heavy collection environment
- Meet business analytics compliancy targets and maintain good controls posture
- Minimum of 1-2 years account receivable (A/R) experience or equivalent bookkeeping background
Accounts Receivable & Collections Job Description
- Manage the daily accounts receivable operations and collections of US business units
- Review credit memos and other adjustments posted to receivable accounts
- Supervise direct reports in the A/R and Collections Department
- Responsibilities include, but are not limited to, interviewing, hiring, mentoring, and training of personnel
- Monitor accounts receivable balances, contact customers regarding overdue accounts
- Track and resolve outstanding payment issues
- Timely issuance and distribution of invoices
- Send statements to customers with outstanding balances
- Weekly A/R aging reporting with customer account status and collection notes
- Administer automated collections module within Accounting system
- 2+ years' accounts payable/receivables experience
- Highly Prefer bilingual (spanish)
- Associate's degree or equivalent experience in accounting preferably in accounts receivable
- LOCK BOX and CASH POSTING
- The physical demands described herein are representative of those which must be met by an employee to successfully perform the essential functions of this job
- Respond to Sales Force cases, Billing inquires, interact with customers to resolve outstanding issues
Accounts Receivable & Collections Job Description
- Customer contract administration
- Other work related duties and special projects as assigned
- Review of billing documents when disputed
- Ability to identify and make determination regarding discrepancies about billing
- Accurately forecast month ending key process indications (Overdue aging)
- Responsible for escalations for customer satisfaction issues associated with accounts receivable file
- Comply with business controls processes for ensuring audit compliance
- Accurate documentation of collection and dispute interactions with both internal and external parties
- Collect on assigned portfolio
- Set up payment arrangements and resolve account discrepancies
- Experience with Intacct, Salesforce.com a plus
- Team player self starter with the ability to work independently
- Effective time management skills to handle the diverse and challenging position
- Proven ability to successfully negotiate and resolve disputes with customers
- Place accounts on credit holds as needed
- Create and sent out collection notices
Accounts Receivable & Collections Job Description
- Receiving large payments and reconciling/adjusting accounts
- Working internally and externally with partners to collect on outstanding balances
- Updating billing terms and contracts with vendors
- Invoicing follow up and escalations
- Reconciliation of receivables
- Working internally and externally with partners to resolve outstanding balances
- Pay invoices by verifying transaction information
- Analyzing new credit applications and establish credit limits
- Submitting daily invoices to customers, following up on past due balances, monitoring and communicating to management accounts at risk of late payment or credit issues
- Ability to analyze information and use logic to address issues and discrepancies
- MUST PASS BACKGROUND (No bankruptcy within the past 7 years)
- 3-5 years of full credit, B2B collections, payments, scheduling
- Solid interpersonal skills and ability to clearly communicate in person, on the phone
- Must be able to articulate well on the phone
- Oracle systems experience highly preferred
- Work Experience (0-1 year) preferred