Apps Support Senior Analyst Job Description
Apps Support Senior Analyst Duties & Responsibilities
To write an effective apps support senior analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included apps support senior analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
Apps Support Senior Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Apps Support Senior Analyst
Typically a job would require a certain level of education.
Employers hiring for the apps support senior analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Computer Science, Chemistry, Physics, Math, Engineering, Science, Management Information Systems, Technical, Education, Technology
Skills for Apps Support Senior Analyst
Desired skills for apps support senior analyst include:
Desired experience for apps support senior analyst includes:
Apps Support Senior Analyst Examples
Apps Support Senior Analyst Job Description
- Understanding end to end process and helping the team to build knowledge base and scale and also assist in existing process synchronization across cross-geo teams
- Proficiency in business requirements documentation (conventions and best practices) and Project Management skills
- Ability to lead meetings with small and large groups of people from varying disciplines and with audience from different geographies
- Ability to work independently and flexible to work in different time zones if required
- Following Salesforce.com certification is a plus
- React/Javascript
- Experience working in an enterprise software organization
- Good understanding of the standard/custom objects, Security settings and functionality within Salesforce.com, experience with Sales & Service Cloud modules, communities ,Lightning and Analytics studio
- Ability to understand overall big picture with integrations around salesforce.com and ready to learn new features/tools to understand how current implementation works
- Ability to do impact analysis and have Hands on functional understanding on salesforce.com and other tools like Steelbrick CPQ, Apttus etc
- Must have exposure and experience on identifying proactive measures to evolve support team
- Experience in working with multiple business and IT group to coordinate certain tasks