Sales Support Senior Analyst Job Description
Sales Support Senior Analyst Duties & Responsibilities
To write an effective sales support senior analyst job description, begin by listing detailed duties, responsibilities and expectations. We have included sales support senior analyst job description templates that you can modify and use.
Sample responsibilities for this position include:
Sales Support Senior Analyst Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Sales Support Senior Analyst
List any licenses or certifications required by the position: PMP
Education for Sales Support Senior Analyst
Typically a job would require a certain level of education.
Employers hiring for the sales support senior analyst job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Finance, Education, Economics, Accounting, Statistics, Computer Science, Mathematics, Math, Engineering
Skills for Sales Support Senior Analyst
Desired skills for sales support senior analyst include:
Desired experience for sales support senior analyst includes:
Sales Support Senior Analyst Examples
Sales Support Senior Analyst Job Description
- Responsible for supporting 7-10 Sales executives in the US while providing market intelligence insights into various target markets, potential clients, Industry issues and trends, competitive analysis
- Developing market intelligence through the public domain from primary and secondary sources, including financial databases like Factiva, Bloomberg
- Solid understanding of Hitachi Vantara vision and sales process and how it relates to Salesforce.com
- Support initiatives which leverage technology to promote process and behavioral change, to increase efficiencies and effectiveness back into the field Sales Organization
- Communicate with business users in receiving, validating and developing requirements within the Salesforce.com platform
- Ability to clearly articulate the business requirements with COE (Center of Excellence) resources to develop the technical requirements
- Captures and manages feedback from business regarding value and relevance of current system functionality
- Reconciliation of user requirements to new system capabilities
- Design conceptual and logical models to meet requested requirements
- Participate in development of functional conceptualization, design, testing, deployment and post-support training
- Excellent problem solving skills, balanced byjudgment to raise issues and seek advice when required
- Team member of the Resources UKI Sales Team
- Bachelor’s degree in quantitative fields, Statistics, Math, Operations Research and Economic or a Social Sciences Degree with application of statistical insights preferred
- Strong analytical skills with proven ability to aggregate and analyze disparate data sources to derive business Insights and recommendations
- Excellent reporting skills with proven experience with BI report and dashboard development in a Qlik or similar technology essential
- Knowledge of database concepts and how software/applications are used to analyze data
Sales Support Senior Analyst Job Description
- Manage ongoing improvements required to reinforce Account Management by all members of the Sales Organization
- Act as knowledge expert in all Consulting end to end processes and systems
- Act as lead on internal processes for sale
- Act as a bridge between the sales team and various other supporting functions (GSC, Deal Management, AR, Collections, Credit Team, Order Management, Approvals, etc)
- Work closely with the stakeholders like, offshore operations team, local supporting teams, sales directors, finance team, clients and vendors
- Play a key role in supporting deal shaping, quoting, delivery, invoicing, payment life-circle, to make sure the sales margin winning
- Provide customer service support through phone and email for all types of requests
- Provide business support to partners and distributors
- Monitor Fidessa, GBOI and UnaVista Block reporting and exceptions
- Responsible for booking all allocations of Block trades, including CTM, FIX, Una Vista, voice, Fidessa and BATS DSinc)
- Local language (French) English spoken and written is key requirement
- Proven advanced procurement, sourcing and negotiation skills
- High energy individual, strong planning and organisational skills
- A relationship builder with a proven track record of dealing with people in a dynamic and pressurised environment
- Acquaintance with databases such as OneSource, Hoovers, Factiva, Bloomberg, Thomson research
- Minimum 12 months of seniority in the current position
Sales Support Senior Analyst Job Description
- Trade amendments in GBOI and Fidessa
- Ensure wash book positions are flat intra day
- To be a point of contact for Sales/Trade teams and Settlements
- Client Confirmation
- To be point of contact for tier 1/Platinum Clients and continue to develop and enhance excellent Client Service
- Review, prepare and process sales orders
- Deliver a positive customer experience
- Provide pre-sales and/or post-sales operational support
- Research S&P customer requirements and/or issues, and deliver solutions working cross-functionally (internally & externally) to resolve them
- Submit Customer Specific SKU requests to SKU Managment and communicate required information to sales in a timely fashion
- May require local travel - no travel
- Bachelor’s degree and at least 6 years of finance experience
- Experience in developing budgets & forecasts
- Experience supporting an operational/functional team
- Experience in summarizing and presenting results to operational counterparts and management
- Flexibility to working
Sales Support Senior Analyst Job Description
- Provide end to end support Special bid pricing on Large Opportunities, CS SKU setup and follow through to quote and order
- Provide a broad-range of financial and operational support to our client’s Sales team in conjunction with team leader
- Provide deep dive analytics around client’s sales force coverage, pipeline and productivity
- Manage, build and optimize information gathering processes on a weekly, monthly and quarterly basis
- Manage ad hoc special projects or analysis including revenue, market opportunities, sales metrics and/or operational analytics for decision support to management
- Build dashboards, custom visualizations and ad hoc analysis on large data sets, using Excel, Access, Tableau or other tools as needed
- Gather requirements, define and build reporting space (reports, dashboards) which provide insights into managing the business more effectively and efficiently
- Communicate and collaborate with business and IT
- Propose solutions to improve access to actionable business intelligence
- Work with IT to enhance systems capability
- Flexible work hours – Will be expected to work East Coast hours
- Ability to develop and maintain a working understanding and use of new systems
- A positive attitude and results oriented
- Discipline around developing and following processes
- Persistence and resiliency
- BS/BA in Business, Finance, Sales & Marketing or related discipline a plus
Sales Support Senior Analyst Job Description
- Develops information and analytics to further disclose meaningful patterns in data, and influencing decision through a strong logic and intuition conclusion or decision
- Further evolve the comparison of two or more alternatives through an effective understanding of the company's strategy
- Support CD&A’s strategic commercial objectives through project Management
- Creation of materials to support our most important client and internal interactions through data analytics - materials presented to/used by senior leadership
- Support development and deployment of strategic verticals and marketing campaigns
- Event and logistics coordination for Senior Leadership events
- Support Sales with “How” and “Why” analysis requests
- Partner with business areas to understand business problems and identifying insights using intermediate to advanced analytic techniques such as scenario and sensitivity analysis
- Document business requirements and collaborate with Data & Reporting Services support to pass-off on requirements for execution
- Oversee action plans to maximize financial and operational performance
- Four year college degree and or equivalent experience is required
- Minimum 4 years professional working experience, high tech related work experience a plus but not required
- Customer focused, with strong communication and inter-personal skills
- A self-starting & motivated team player with an ability to build relationships & deal with people in a dynamic and pressurised environment
- Strong planning, prioritisation and organisational skills, with ability to close within tight time frames to meet deadlines
- Analytical experience & Intermediate computer skills Microsoft Outlook, Excel, Powerpoint & capable of learning new applications