Business Continuity Management Job Description
Business Continuity Management Duties & Responsibilities
To write an effective business continuity management job description, begin by listing detailed duties, responsibilities and expectations. We have included business continuity management job description templates that you can modify and use.
Sample responsibilities for this position include:
Business Continuity Management Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Business Continuity Management
List any licenses or certifications required by the position: CBCP, BCM, BCI, MBCP, ISO, DRI, DRII, ITIL, MBCI, CISA
Education for Business Continuity Management
Typically a job would require a certain level of education.
Employers hiring for the business continuity management job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Business, Education, Emergency Management, Management, Engineering, Business/Administration, Computer Science, Industrial Engineering, Management Engineering, Information Technology
Skills for Business Continuity Management
Desired skills for business continuity management include:
Desired experience for business continuity management includes:
Business Continuity Management Examples
Business Continuity Management Job Description
- Support Corporate Security and BC leads during actual incidents
- Be a BCM point of contact in EMEA, supporting the EMEA BCM Lead
- Using LDRPS and working with the business functions in the region, maintain the business continuity plans in line with the corporate BCM standards
- Provide guidance and support to business functions in the development of recovery plans
- Reporting of metrics to support program standard requirements
- Review and challenge any instances of undue risk-taking by business and functional executives in the identification of risks, the definition of risk tolerances, the selection of continuity tasks and strategies or the testing of continuity plan
- Partner with regional / business line executive to create, coordinate and maintain a multi-discipline Incident and Crisis management team to provide a resilient response for regional / business emergencies
- Act as a secretary to the business line(s) / regional incident management teams and maintain a working relationship/liaison with other incident management teams
- Serving as the key Relationship Manager and Risk Advisor to business and infrastructure units for Business Continuity Management (BCM) functions
- Ensuring business adherence to Global BCM Policy and Standards, including Business Continuity Planning and the development of recovery solutions, Business Testing, Call Tree and Emergency Communications, Awareness Training
- Development and execution of business continuity and resiliency exercises within lines of business
- Identify and liaise with Business Continuity Coordinators (within business lines) to develop effective working relationships and plans
- Maintain and update the Business Continuity/Crisis Management internal corporate website and develop awareness materials
- Perform risk analyses for individual business areas to identify points of vulnerability, single points of failure and identify risk avoidance and mitigation strategies
- Develop status reports (score cards) on departmental continuity plans and prepare management summary reports
- Analyse and report on implications of regulatory/audit/underwriter requirements and industry guidance on business continuity programs
Business Continuity Management Job Description
- Assessing and communicating the potential business impact of identified threats, in conjunction with business and infrastructure functions
- Being prepared to manage any CSBC-related projects
- Being prepared to assist in the co-ordination of the firm’s response during a crisis
- Implementing as a Control Manager the internal control program designed to mitigate risks within BCM
- Assisting with the validation of risk mitigation and acceptance, control points, Key Reporting Indicators, breech triggers and escalation processes
- Preparing BCM for control assessments and responding to internal audit
- Analysing, testing and challenging the accuracy and completeness of reported information in order to help validate the authenticity of the information and resiliency of the business and infrastructure functions
- Experience in engaging and influencing Senior Management
- A good understanding of the business processes
- Demonstrable planning and organisation skills
- Maintain and facilitate launch of corporate mass communications alerting systems
- Develop crisis management playbooks and testing (tabletops) for relevant businesses
- Significant experience in business continuity, crisis/emergency management, facilities/critical systems management, security planning, project management or related role
- Demonstrable experience leading a team, or project team, strategically
- Excellent senior stakeholder engagement (in both written and oral communication)
- Demonstrable experience in creating pro-active strategy for large organizations with multiple locations and multiple business lines
Business Continuity Management Job Description
- Produce regular BCM readiness status reports to Senior Management providing in-depth analysis of risk issues and recommendations
- Lead and co-ordinate BCP efforts at corporate level to develop effective corporate BCP recovery and response strategies
- Lead in the coordination and conduct of corporate-level BCP exercises to integrate and validate the effectiveness of business/support units' incident response and recovery capabilities
- Lead in the planning and execution of other BCM initiatives, coordinating with internal and external parties where necessary
- Lead in maintaining operational readiness of the Crisis Management Command Centres (Primary and Backup) and conduct regular checking to validate the level of readiness
- Lead in the coordination of emergency response and crisis management groups maintaining and testing corporate-level emergency response and crisis management procedures
- Support any ad-hoc tasks from T&O-Risk Management HK Team
- Collaborating within and across teams to influence and drive value
- Work with vendors and internal technical partners to implement improvements and address performance breakdowns
- Assist in defining system requirements for new and existing system enhancements
- Responsible for supporting the preparation of EBCCM governance reporting
- Responsible for delivery of first line support and day to day functionality of the BCCM tools and systems
- Degree holder in business related field
- Sound knowledge & understanding in business continuity planning techniques and experience of banking operations and processes
- Ability to communicate effectively and lead the relevant colleagues to implement the BCM programmes
- Excellent PC skills and proficient in report writing
Business Continuity Management Job Description
- Tracking and resolving system and process breakdowns
- Understanding customer’s needs of the system and processes in order to drive process improvements
- Perform and support detailed data analysis to include trending, problem identification, and development/completion of remediation projects
- Coordinating tasks and aligning with broader initiatives
- Documenting processes, education materials, and supporting reports to provide transparency to decision makers and customers
- Develop system related communications (written and presented) through existing channels
- Review and revise the BCM policy and standard to ensure their relevancy and alignment with regulator and leading BCM organization guidelines
- Lead and co-ordinate BC efforts at group level to develop effective group BC recovery and response strategies
- Lead in the co-ordination and conduct of organization-wide BCP exercises to integrate and validate the effectiveness of business units' incident response and recovery capabilities, focusing on simulating worst-case scenarios having enterprise-wide impact
- Lead in maintaining operational readiness of the Crisis Management Command Centre and conduct regular simulation exercises to validate the level of readiness
- Incident management and business continuity experience
- Understanding of principles of professional practice business continuity and emergency measures basic knowledge of the elements of risk management
- Knowledge of telecommunications, telephony, technology and contact centres is recommended
- Ability to work effectively in a fast paced and evolving environment
- Ability to work independently, applies critical and strategic thinking to issues, make timely decisions, and manage deadlines while multi-tasking amongst different projects and priorities
- Flexibility is required for on-call availability for incident management
Business Continuity Management Job Description
- Independently collects, researches, and analyzes threat related information from a variety of sources to identify and evaluate risks, patterns and trends
- Support the methodology of collection and analysis of data pertaining to emerging threats and issues
- Perform hands-on risk assessments to identify security risks
- Work directly with the Manger III of Business Continuity Management in assisting the configuration and implementation of the Risk Management and Business Continuity module
- PM will be responsible for reviewing business process criticality tiers with technology stakeholders and gather resiliency requirements
- Monitor and direct business continuity projects (and business contacts) against objectives, milestones, deadlines and budgets to ensure on-time and within budget delivery
- Assist in the development of frameworks, templates and guides for business continuity
- Maintain professional and technical knowledge by attending educational workshops in the fields of Risk, Security, and BCM
- Assist in the governance of Incident Management Team (IMT) trainings and exercises that are required within the Operations Network
- Up to 30% travel both US and international
- Excellent PC knowledge and skills
- 10+ years of progressively more responsible experience in business continuity, disaster recovery, emergency response and security within the public or private sector
- Aptitude to manage competing priorities and meet expected deadlines
- At least 2 years of experience supporting a specific system with implementation, enhancement and support experience
- Proficient in Microsoft Office products (Word, Excel, PowerPoint, Project, Visio)
- Process Management certifications OR Project Management certifications OR Risk Management certifications OR Business Continuity certifications OR IT certifications