Business Process Job Description
Business Process Duties & Responsibilities
To write an effective business process job description, begin by listing detailed duties, responsibilities and expectations. We have included business process job description templates that you can modify and use.
Sample responsibilities for this position include:
Business Process Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Business Process
List any licenses or certifications required by the position: PMP, ITIL, IIBA, CBAP, LEAN, APICS, CMCA, ACCA, SAP, II
Education for Business Process
Typically a job would require a certain level of education.
Employers hiring for the business process job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Engineering, Education, Finance, Computer Science, Business/Administration, Management, Technical, Graduate, Information Systems
Skills for Business Process
Desired skills for business process include:
Desired experience for business process includes:
Business Process Examples
Business Process Job Description
- Ensure developed tools are scalable to different products and customer requirements
- Continual training to the branch employees to enhance their knowledge of these tools, which will give each employee a solid understanding and the ability to spot an opportunity for enhancements
- Analyzes, validates and develops business and technical process requirements
- Develops and manages business and user requirement specifications
- Ability to lead Gap-Analysis sessions
- Analyzes and identifies best case for report requirements
- Reviews and investigates all production, systems, and/or development requests so as to evaluate the need and create the business case for HR systems/change initiatives
- Support Multifamily business process and system issues by documenting and clarifying the customer's complaint
- Collaborate with IT, business users, and other BOS personnel in performing Data Change Requests submitted to the BOS team
- Support user access provisioning and de-provisioning activities, monthly and quarterly access reviews and certifications
- Generalist capabilities but specialization in areas preferred
- Knowledge of AHK, VBA will be an asset
- Excellent analytical and problem-solving are critical
- Requires 5 years+ experience in the Financial Industry
- Three to five years of experience as a business analyst on large and complex projects or equivalent combination of education and experience
- Must have familiarity with ERP and/or automotive dealer management software
Business Process Job Description
- Review and document current workflow processes within the Agriculture group and suggest areas for improving internal workflow effectiveness
- Work towards providing a monitoring tool to evaluate turnaround times and identify areas for improving customer service to set us apart from the competition
- Implement and monitor an audit review process within the Agriculture group to identify areas for training needs and/or compliance (forms and rates) improvement
- Effectively manage relationships with internal associates, associates in satellite offices, shared services, producers and sales staff
- Maintaining a thorough knowledge of the insurance industry, and in particular developments in the specific fields underwritten, and staying abreast of industry trends
- Ability to see the “Big Picture” and help our associates have a better platform and environment to meet our customer service and profitable growth goals
- Develop internal surveys with the direction of management for internal use
- The team will submit draft processes during stages for a project, part of this roll will be to review the drafts and develop publishable documents with consistent look and feel
- The Business Process Coordinator will be the central point of contact for all Policies and Procedures (P&P), Communications, Process Mapping, and Training communications and/or updates
- Partner with software development leadership to strengthen communication, create visibility and establish transparency to key development team activities, objectives, and operations in a fast-paced and dynamic team environment
- Must be able to handle multiple projects at the same time
- Typically requires a Bachelors degree in a related field and ten or more years experience as a business process analyst working with computerized management systems to include, but not limited to, product life cycle systems
- Bachelor's degree with 8+ years of relevant experience in the Intelligence Community (at service, national agency or inter-agency level)
- Extensive experience in the effective execution of complex projects
- Bachelor's degree or the equivalent combination of education, training and experience from which comparable knowledge and skills can be acquired
- RESL knowledge is preferred
Business Process Job Description
- Create monthly performance dashboards and business updates to represent operational effectiveness
- For key initiatives, actively participate in the development of communication plans and create compelling messages, presentations, articles, and other communications
- Maintain reporting databases and coordinate with appropriate stakeholders to ensure and validate data quality
- Support training of development teams on processes and PDLC
- Create/refresh step-by-step procedures for metrics, reporting, on-boarding, training, team's calendar, initiatives, mission, and administration
- Maintain and evolve a 'living process' that is easily and universally accessible to multiple divisions with different cultures, and individuals' learning styles
- Responsible that business requirements are translated in good process models
- Responsible to ensure that the Process models and levels are accurate and meets the relevant standards / conventions
- Responsible for benchmarking industry leading practices and improving process management practices including process modeling
- Partner with IT and EIM in shaping modeling and analysis using relevant software and methodologies such as simulation, and real-time data linkages to process models
- Technical aptitude (logic), knowledge (systems, infrastructure) and skills (programming, database, ) strongly preferred
- Ability to multi-task and analyze information.Understanding of the mortgage industry, preferably commercial or multifamily real estate finance
- 3-5 plus years of solid, documented experience in underwriting, operations or process analyst role
- Ability to work independently, conduct necessary research of Company filings, proprietary forms, UW guidelines and industry information in order to provide suggestions on areas of improvement to meet our , adhere to company guidelines and respond to coverage/exposure inquiries
- Proven track record of documenting, suggesting, implementing and monitoring process changes that have shown improved results
- Demonstrated team player, with strong verbal and written skills who can build relationships with internal and external associates
Business Process Job Description
- Document process flows across multiple business units and roles
- Create reporting and process monitors to promote process consistency and data integrity
- Build solutions to improve accuracy and execution resulting in enhanced customer service
- Enhance the communication and collaboration of best practices amongst product managers assist in efforts to find improved ways of looking at real-time and historical data
- Work closely with all the teams to identify pain points, and implement solutions to increase productivity per operator/per team and increase customer satisfaction
- Create quick ad hoc reports based on business needs (internal and external)
- Incorporate new technologies and technical advancements within operational training
- Constantly improve knowledge of operational procedures, Expeditors systems, and new technologies
- Seek out third party technical courses to better aid project designs when needed
- Lead cross functional teams to achieve process improvement
- A Bachelor's Degree or equivalent education in a related discipline is required
- Minimum two (2) years of process and/or project management, consulting, or related business experience
- Oversees/ implements software development and maintenance processes and methods
- Gathers process documentation artifacts in preparation for release readiness reviews/release audits in support of the software project lifecycle model
- May test application to ensure quality of product
- Ability to manage the Software Development Life Cycle (SDLC) process to assure that the new business functionalities are implemented accurately and on-time and documented to meet the organizations process model
Business Process Job Description
- Develop and maintain an accurate system for tracking water costs from production through disposal or recycle
- Participate in well reviews and provide P&L analytical support at the well, pumper, foreman and field levels
- Analyze facility capital costs and allocate to wells
- Track & input billings for company owned equipment and facilities
- Acts as conduit into Technology
- Reviews new technology work requests for content and completeness
- Interfaces with Business Partners to understand technology work request objectives/content
- Maintains meeting documentation (minutes, actions, email construction)
- Proactively manages actions that arise out of the process forums
- Maintains documents from each process forum on internal collaboration site
- Minimum two (2) years experience in business process analysis, project management or process management preferred
- Minimum of two (2) years experience in auto finance industry required
- Some travel for short periods may be required
- Associate’s degree in Business field or Information Systems
- Demonstrated ability to multi-task, work under pressure, and think analytically
- Bachelor’s degree in Business field or Information Systems