Catering Sales Job Description

Catering Sales Job Description

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Catering sales provides assistance to other team members and departments to contribute to the best overall performance of the department, restaurant and hotel.

Catering Sales Duties & Responsibilities

To write an effective catering sales job description, begin by listing detailed duties, responsibilities and expectations. We have included catering sales job description templates that you can modify and use.

Sample responsibilities for this position include:

Keep clients advised of latest information regarding hotel’s promotions Keep well informed and well coordination about the operations, especially in essential departments (F&B, Culinary, Concierge, Security, Engineering, Housekeeping, Banqueting )
Review all catered events and room reservations food customers orders and match customer menu choices with recipes in C-Bord
Organize bookings from site visit and contract phase through departure, including event requirements, food & beverage, guest room requirements, and audio visual
Set up Client files based on File Standards and execute signed contracts back to clients and deposit/signed contract to Accounting with 24 hours
Develop BEOs
The ability to actively solicit and book all types of catering business from various sources of leads
The ability to develop creative and attractive menu presentations for potential clients
The ability to respond to all telephone and walk in inquiries regarding catering space
The ability to maintain an active trace/follow-up system on all personal sales calls
The ability to coordinate the sales efforts between sales department and catering to insure proper utilization of function space to yield maximum revenues

Catering Sales Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Catering Sales

List any licenses or certifications required by the position: CMP, VIP, CPCE

Education for Catering Sales

Typically a job would require a certain level of education.

Employers hiring for the catering sales job most commonly would prefer for their future employee to have a relevant degree such as Collage and Bachelor's Degree in Business/Administration, Hotel and Restaurant Management, Marketing, Education, Hospitality, Business, Restaurant Management, Hospitality Management, Associates, Management

Skills for Catering Sales

Desired skills for catering sales include:

Reservations
Accounting
Bars
Engineering
Housekeeping
Restaurants
Switchboard
Audio visual
Operational departments within the hotel; guest services
Department product

Desired experience for catering sales includes:

The ability to conduct tours of the property with meeting planners and potential clients
The ability to negotiate with clients and achieve maximum revenue/profit potential while satisfying client needs
The ability to comfortably entertain appropriate clients
The ability to keep the Director of Catering promptly and fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate
The ability to coordinate with other departments to ensure quality of guest satisfaction
The ability to supervise the execution of banquet events

Catering Sales Examples

1

Catering Sales Job Description

Job Description Example
Our innovative and growing company is hiring for a catering sales. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for catering sales
  • The ability to provide input on the marketing plan and budget
  • Act as the liaison for all vendor/supplier related clients’ needs
  • Ensure the utilization of in-house software especially the “Opera Sales & Catering”
  • Conducts sales calls by visiting existing and potential clients
  • Detail Catering and group events
  • Provides day to day supervision and direction to the Catering Sales Team
  • Meet and greet in-house guests upon arrival, review the course of events
  • Verifies and collects payments
  • Work with other coordinators in the efficient coverage of the sales, catering and business travel departments and assist in daily/weekly event order and resume distribution and related procedures
  • Learn S&C systems as they relate to Catering and BEO procedures and Guest Rooms and REVMAX
Qualifications for catering sales
  • Confer with personnel to coordinate business operations
  • Inspect facilities or equipment to ensure specifications are met
  • Organize special events
  • Demonstrating excellent customer service and communication skills (in person, over the phone and in writing), strong attention to detail, and the ability to effectively multi-task and prioritize in a high-volume, varied business environment
  • Working both independently and within large, complex teams, and experience interpreting, applying, and explaining complex rules and procedures within a diverse environment
  • Experience with NewMarket’s Delphi system
2

Catering Sales Job Description

Job Description Example
Our company is hiring for a catering sales. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for catering sales
  • Coordinate end of month reports based on guidelines set by Director of Catering including Monthly Production Report, Pace Report, Lost Business Report and other related reports
  • Create Menu Cards for Tastings and Events
  • Complete numbers for Weekly Pick Up Report and attend Weekly Pick Up Meeting representing catering managers on group status or cut off immediately after meeting
  • Recruit, organize and staff all coat checks during the year for catering events
  • Serve as resource and contact to clients and hotel departments in the absence of catering managers
  • Create and oversee all departmental mail, filing and correspondence for accuracy and timeliness
  • Coordinate supplies and collateral needed for wedding bags and organization of the wedding locker on an ongoing basis
  • Book and coordinate hotel in house meetings and owners meetings for General Manager, Human Resources and other departments using In House Meeting procedure
  • After training to assist catering managers with weekend weddings for a maximum of 4 hours per shift as requested
  • Oversee sales of the Hotel
Qualifications for catering sales
  • Excellent organizational skills and a helpful nature to keep the sales department running smoothly
  • College graduate, preferably in Business or Hotel Management
  • Ability and willingness to work weekends and evenings as required
  • Minimum of 2 years of hotel management experience, preferably in a luxury hotel
  • Minimum of two years sales/catering experience for a full-service hotel
  • Ability to work varied shifts-weekends
3

Catering Sales Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of catering sales. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for catering sales
  • Interact with outside planners and vendors for event setup, with a pleasant demeanor
  • Ability to supervise and mentor Catering Coordinator
  • Plan and execute special events in conjunction with the Director of Catering and Events
  • Understand sales techniques and contract negotiation
  • Understand business trends and how to uncover business as it relates to specific market
  • Accurately participate in REVMAX meeting in order to maximize the yield of function space, ability to place business in the right space at the right time
  • Ability to detail a Banquet Event Order with accurate information and produce Diagrams for events
  • Ability to meet and exceed financial goals and accurately forecast events
  • The ability to conduct tours with meeting planners and potential clients
  • The ability to keep Director of F&B and Oak Creek F&B Manager fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate
Qualifications for catering sales
  • Must be able to effectively resolve guest issues
  • Must be a strong typist and computer literate with a good working knowledge of Microsoft Office applications
  • Experience in Food and Beverage required
  • Work is performed in a home office or remote location
  • Knowledge of Microsoft Word and Excel the Delphi systems
  • Ability to use standard software applications and hotel systems including Delphi, Opera, Fidelio, SFA
4

Catering Sales Job Description

Job Description Example
Our company is looking to fill the role of catering sales. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for catering sales
  • Identifies and analyzes competition, both locally and regionally
  • Distributes and posts all event BEOs and instructions for staff
  • Maintains sales records and creates sales reports, both weekly and monthly
  • Maintains a presence at key events in support of the F&B Department
  • Participates in the Hotel "Manager on Duty" program
  • FULL CYCLE SALES - prospecting new sales, site visits, contracts, upselling
  • Oversee catering operations, event planning, set-up, breakdown of high volume of events for a premier client
  • Leads a team that includes two Supervisors and hourly employees
  • Hands on with catering operations sales- focus on driving sales, consistency and quality programs
  • Oversight of the sales process for catering and/or conference services
Qualifications for catering sales
  • Must have 2 years experience as an events coordinator or Events Manager in a full service luxury hotel environment
  • Knowledge of Delphi is a plus
  • Hotel reservation systems knowledge is helpful
  • Thorough knowledge of sales techniques
  • Able to remain calm and courteous in demanding situations
  • Ability to coordiante and communicate with vendors to ensure the client's needs
5

Catering Sales Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of catering sales. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for catering sales
  • Work closely with DOSM and Sales Managers to ensure rate competitiveness and integrity for all inquiries
  • Create new business opportunities through ongoing telemarketing and sales activities
  • Source, Quote, Negotiate and Confirm event business for the hotel
  • Participate in new business blitz including customer sales calls, telemarketing and trade shows
  • Conduct site inspections and showcase the hotel
  • Keep updated with brand programs and promotions in order to create a winning proposal
  • Participate in negotiation or re-negotiations, , proposals, contracts, space revisions to accommodate clients’ requirements
  • Prepare comprehensive proposals, presentations, cost estimates, budget(s), contractual terms and related tools to support the sales process
  • Identify the level of banquet/catering services that can be provided relative to the client budget
  • Up-sell food & beverage menus, facilities and other direct and ancillary services
Qualifications for catering sales
  • Review and revise Catering Department, weekly events sheets and banquet event orders
  • Respond to telephone and walk-in inquiries of potential guests
  • Responds to incoming catering opportunities for the property
  • Solicits affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive, as applicable
  • Manages catering sales revenue and operation budgets, and provides forecasting reports
  • Develops menus that drive sales

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