Catering Sales Job Description
Catering Sales Duties & Responsibilities
To write an effective catering sales job description, begin by listing detailed duties, responsibilities and expectations. We have included catering sales job description templates that you can modify and use.
Sample responsibilities for this position include:
Catering Sales Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Catering Sales
List any licenses or certifications required by the position: CMP, VIP, CPCE
Education for Catering Sales
Typically a job would require a certain level of education.
Employers hiring for the catering sales job most commonly would prefer for their future employee to have a relevant degree such as Collage and Bachelor's Degree in Business/Administration, Hotel and Restaurant Management, Marketing, Education, Hospitality, Business, Restaurant Management, Hospitality Management, Associates, Management
Skills for Catering Sales
Desired skills for catering sales include:
Desired experience for catering sales includes:
Catering Sales Examples
Catering Sales Job Description
- The ability to provide input on the marketing plan and budget
- Act as the liaison for all vendor/supplier related clients’ needs
- Ensure the utilization of in-house software especially the “Opera Sales & Catering”
- Conducts sales calls by visiting existing and potential clients
- Detail Catering and group events
- Provides day to day supervision and direction to the Catering Sales Team
- Meet and greet in-house guests upon arrival, review the course of events
- Verifies and collects payments
- Work with other coordinators in the efficient coverage of the sales, catering and business travel departments and assist in daily/weekly event order and resume distribution and related procedures
- Learn S&C systems as they relate to Catering and BEO procedures and Guest Rooms and REVMAX
- Confer with personnel to coordinate business operations
- Inspect facilities or equipment to ensure specifications are met
- Organize special events
- Demonstrating excellent customer service and communication skills (in person, over the phone and in writing), strong attention to detail, and the ability to effectively multi-task and prioritize in a high-volume, varied business environment
- Working both independently and within large, complex teams, and experience interpreting, applying, and explaining complex rules and procedures within a diverse environment
- Experience with NewMarket’s Delphi system
Catering Sales Job Description
- Coordinate end of month reports based on guidelines set by Director of Catering including Monthly Production Report, Pace Report, Lost Business Report and other related reports
- Create Menu Cards for Tastings and Events
- Complete numbers for Weekly Pick Up Report and attend Weekly Pick Up Meeting representing catering managers on group status or cut off immediately after meeting
- Recruit, organize and staff all coat checks during the year for catering events
- Serve as resource and contact to clients and hotel departments in the absence of catering managers
- Create and oversee all departmental mail, filing and correspondence for accuracy and timeliness
- Coordinate supplies and collateral needed for wedding bags and organization of the wedding locker on an ongoing basis
- Book and coordinate hotel in house meetings and owners meetings for General Manager, Human Resources and other departments using In House Meeting procedure
- After training to assist catering managers with weekend weddings for a maximum of 4 hours per shift as requested
- Oversee sales of the Hotel
- Excellent organizational skills and a helpful nature to keep the sales department running smoothly
- College graduate, preferably in Business or Hotel Management
- Ability and willingness to work weekends and evenings as required
- Minimum of 2 years of hotel management experience, preferably in a luxury hotel
- Minimum of two years sales/catering experience for a full-service hotel
- Ability to work varied shifts-weekends
Catering Sales Job Description
- Interact with outside planners and vendors for event setup, with a pleasant demeanor
- Ability to supervise and mentor Catering Coordinator
- Plan and execute special events in conjunction with the Director of Catering and Events
- Understand sales techniques and contract negotiation
- Understand business trends and how to uncover business as it relates to specific market
- Accurately participate in REVMAX meeting in order to maximize the yield of function space, ability to place business in the right space at the right time
- Ability to detail a Banquet Event Order with accurate information and produce Diagrams for events
- Ability to meet and exceed financial goals and accurately forecast events
- The ability to conduct tours with meeting planners and potential clients
- The ability to keep Director of F&B and Oak Creek F&B Manager fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate
- Must be able to effectively resolve guest issues
- Must be a strong typist and computer literate with a good working knowledge of Microsoft Office applications
- Experience in Food and Beverage required
- Work is performed in a home office or remote location
- Knowledge of Microsoft Word and Excel the Delphi systems
- Ability to use standard software applications and hotel systems including Delphi, Opera, Fidelio, SFA
Catering Sales Job Description
- Identifies and analyzes competition, both locally and regionally
- Distributes and posts all event BEOs and instructions for staff
- Maintains sales records and creates sales reports, both weekly and monthly
- Maintains a presence at key events in support of the F&B Department
- Participates in the Hotel "Manager on Duty" program
- FULL CYCLE SALES - prospecting new sales, site visits, contracts, upselling
- Oversee catering operations, event planning, set-up, breakdown of high volume of events for a premier client
- Leads a team that includes two Supervisors and hourly employees
- Hands on with catering operations sales- focus on driving sales, consistency and quality programs
- Oversight of the sales process for catering and/or conference services
- Must have 2 years experience as an events coordinator or Events Manager in a full service luxury hotel environment
- Knowledge of Delphi is a plus
- Hotel reservation systems knowledge is helpful
- Thorough knowledge of sales techniques
- Able to remain calm and courteous in demanding situations
- Ability to coordiante and communicate with vendors to ensure the client's needs
Catering Sales Job Description
- Work closely with DOSM and Sales Managers to ensure rate competitiveness and integrity for all inquiries
- Create new business opportunities through ongoing telemarketing and sales activities
- Source, Quote, Negotiate and Confirm event business for the hotel
- Participate in new business blitz including customer sales calls, telemarketing and trade shows
- Conduct site inspections and showcase the hotel
- Keep updated with brand programs and promotions in order to create a winning proposal
- Participate in negotiation or re-negotiations, , proposals, contracts, space revisions to accommodate clients’ requirements
- Prepare comprehensive proposals, presentations, cost estimates, budget(s), contractual terms and related tools to support the sales process
- Identify the level of banquet/catering services that can be provided relative to the client budget
- Up-sell food & beverage menus, facilities and other direct and ancillary services
- Review and revise Catering Department, weekly events sheets and banquet event orders
- Respond to telephone and walk-in inquiries of potential guests
- Responds to incoming catering opportunities for the property
- Solicits affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive, as applicable
- Manages catering sales revenue and operation budgets, and provides forecasting reports
- Develops menus that drive sales