Citrix Job Description
Citrix Duties & Responsibilities
To write an effective citrix job description, begin by listing detailed duties, responsibilities and expectations. We have included citrix job description templates that you can modify and use.
Sample responsibilities for this position include:
Citrix Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Citrix
List any licenses or certifications required by the position: ITIL, CCA, IAT, MCP, CCE, MVP, MCITP, MCTS, PKI, ECSM
Education for Citrix
Typically a job would require a certain level of education.
Employers hiring for the citrix job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Computer Science, Technical, Education, Engineering, Business, Information Technology, Information Systems, Mathematics, Computer Engineering, Management
Skills for Citrix
Desired skills for citrix include:
Desired experience for citrix includes:
Citrix Examples
Citrix Job Description
- Works independently on resolving break-fix issues that impact Citrix customers
- XenApp and XenDesktop Server Administration and Management on an enterprise level experience in managing global enterprise Citrix Environments
- Provide third and fourth line Citrix and VMware technical support
- Maintain and Support the Citrix Application Virtualization Environment
- Performs level-2 and level-3 problem management for the Hosted Applications team
- Collects, interprets and analyzes server performance data
- Troubleshoot critical alerts like Disk Quota Utilization, unexpected server reboots, disk drive failure, Nt backup failure
- Must have PMI-based training in resume (does not have to be PMP certified) and be able to speak to PMI-based concepts, tools and deliverables
- Continuously strive to increase the effectiveness and efficiency of the Customer Support department, from improvements to each function, coordination and communication between all departments
- Dealing with troubleshooting of complex and difficult environment problems
- Continuous efficiency increase, project expenses reduction optimization of the utilization of
- Must be a motivated self-starter and able to work under minimal supervision
- CITRIX XenDesktop engineer experience
- Extensive experience with Windows Server 2008 R2 and 2012 R2 particularly Remote Desktop Services and Application servers in an enterprise environment, Group Policy
- Strong oral and written communication skills and ability to transform technical knowledge into business language
- Understanding Oracle and SQL databases
Citrix Job Description
- Tests new or modified software
- Maintains technical data on state-of-the-art systems or applications software and computer equipment
- Monitor, evaluate and remediate any health concerns within the VDI environment
- Monitor the available virtual machines within the VDI environment
- Monitor and troubleshoot vSphere (version 5 and above) and vCenter issues and concerns in relation to the VDI deployment
- Monitor the interaction between VDI, Windows and SQL
- Monitor and optimize the Machine Creation Service (MCS) or Provisioning Services (PVS) environment
- Update and review tickets submitted to the change management queue
- Answer emails, phone calls and concerns related to the VDI environment
- Maintain current knowledge of industry best practices and trends, new developments for the technologies deployed/supported
- Experience with VMware Horizon or Horizon Enterprise highly suggested
- Fluent English communication and customer service abilities
- Bachelors Degree (or equivalent work experience, 4+ years) with 8 years of applicable work experience
- At least five years of experience with the design, development, and support of technology infrastructure
- XenApp and XenDesktop
- Configure RDS GPO’s and Settings
Citrix Job Description
- Design, implement, and support Citrix Xen Desktop, Xenapp, persistent and non-persistent environments, thin clients, storefront, MCS and/or PVS
- Provides initial assessment of categorization and prioritization for reported Incidents and Service Requests and provides initial support, targeting a higher level of first contact resolution
- Microsoft Office and Add-Ins
- Microsoft Internet Explorer and Add-Ins
- Adobe Acrobat Reader, Flash, Shockwave
- Provide technical know-how and guidance to stakeholders as appropriate
- Ensure all BAU processes are carried out, including capacity planning, monitoring, housekeeping and performance are maintained
- Provide ongoing support for virtualized environment including VMware, Hyper-V, and associated technologies
- Working knowledge of Xenapp 4.5 – 6.5, XenServer, and XenDesktop environments
- Knowledge of Netscaler, Storefront, CSG, and Edgesite is a plus
- Citrix XenDesktop Site Creation
- Create and Configure Delivery Controllers and initial GPO’s
- Create Citrix Policies
- Configure Citrix Administration
- Create Active Directory group access
- Configure SSL Certificates on Controllers
Citrix Job Description
- Installs, configures, and troubleshoots enterprise level server hardware and software
- Create and maintain server and workstation base images, as well support profile management in a stateless VDI environment
- Assist in managing systems that support core technologies such as MS Hyper-V, MS Exchange and Skype for Business
- Provide emergency off-hours support as defined in rotation schedule with other Information Systems Operations Staff
- Assist in the identification of emerging technologies that may be appropriate for New Directions, provide technical knowledge, skills, and support to development team
- Support the goals of the Information Systems Division and participate as a member of the Information Systems team
- Configure IIS for SSO
- Build golden images
- VDI Desktop GPO’s
- User Settings for User Lockdown, IE, Folder Redirection, Office
- Receiver Deployment
- Knowledge of Netscaler Insight Center
Citrix Job Description
- Refine intake process for VDI users
- Responsible for all procedures and processes necessary to ensure the safety and integrity of organizational servers, data systems, file structures, computer operating systems and computer system software
- Implements operating system enhancements that will improve the reliability, safety and performance of the system
- Performs programming and testing
- Must have experience with disaster recovery techniques, reporting, testing
- Experience with Extrahop would be a major plus!
- Conducts performance measurement and evaluation of the computer system
- Collaborate with end-users relative to UAT of newly install applications or application upgrades and patches, shadow user while testing, create run-book by capturing every screen print, obtain user signature, store run-book(s) on SharePoint and thereby eliminating risk to Virtualization Team whereby customer cannot open SEV1 ticket for something that was not UAT'd
- Implementation of Citrix in a large system environment
- Citrix Netscaler Experience a plus
- Or/and
- IT support relating to technical issues Involving Microsoft's Core business applications, virtual environments built on Citrix, Microsoft, and VMware
- Bachelor’s degree plus 4 years experiences or 8+ years of experience in IT