ERP Administrator Job Description
ERP Administrator Duties & Responsibilities
To write an effective ERP administrator job description, begin by listing detailed duties, responsibilities and expectations. We have included ERP administrator job description templates that you can modify and use.
Sample responsibilities for this position include:
ERP Administrator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for ERP Administrator
List any licenses or certifications required by the position: ITIL, AWS, DBA, ITL, CPA, SQL, MCSA, HANA, SAP, AX
Education for ERP Administrator
Typically a job would require a certain level of education.
Employers hiring for the ERP administrator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Education, Business, Information Technology, Technical, Engineering, Information Systems, Computer, Technology, Administration
Skills for ERP Administrator
Desired skills for ERP administrator include:
Desired experience for ERP administrator includes:
ERP Administrator Examples
ERP Administrator Job Description
- Assist in enhancing the structure of the data, its accuracy and effectiveness, the current setup and reporting
- Implement and support SAP Solution Manager modules as required to support the IT run and build teams
- Install, configure, maintain (upgrade and patch) an ERP database
- Develop database standards, guidelines and best practices
- Evaluate and research new database features, version and technologies
- Provide cross functional on going support and maintenance across the Groups ERP platform, Oracle R12
- Provision of first and second line support, delivering on agreed enhancement requests to the Oracle system
- Preparation and maintenance of documentation (functional specifications, configuration documents etc)
- Management of issue resolution, including TAR management
- Administration of the Finance Remedy system to assign tickets to team, and leverage information within Remedy to maintain efficient and complete support service to the business
- Experience engineering, administering and managing multiple relational database flavors
- This position requires 24/7 operational support on a weekly rotation
- Master/ Degree in Information Technology with minimum 2-3 years working experience in supporting business applications
- Possess JDE OneWorld, MES and WMS knowledge will be an added advantage
- Time management skills, problem solving and analytical skills, and organizational skills are necessary for success in this position
- Designs, develops and maintains complex databases
ERP Administrator Job Description
- Creating and engaging projects in accordance with the established processes and ensuring contract compliance
- Processing billing handling Transfer and Reversals in the system
- Coordinating invoicing with Finance and address Finance’s questions regarding to billing
- Assisting Regional Managers and Directors with team coordination and customers
- Become the local reference (“go-to” person) for all system related matters within their region
- Utilize AX CustomerSource/LCM for knowledge base, support incidents and training
- Manage and maintain AX environments (Production, Staging, Test, DEV)
- Assist in the deployment security and code changes to Milwaukee environments including Production
- Ability and desire to dive into and drive issues to ground
- Manage and maintain server infrastructure
- Develops database maintenance procedures and tools, utilizing best practices
- Guides the successful completion of database related projects
- Must have Oracle Enterprise Manager experience
- Database virtualization experience desired
- Any relevant Industry Certifications is a plus
- Experience in Oracle eBusiness suite and Oracle Database administration
ERP Administrator Job Description
- Supports the Infor ERP core technology operating and security environments
- Monitors the performance of production systems and recommends and develops means for improvement
- Competent to work at the highest technical level of all phases of applications technical and administrative support activities
- Regularly provides guidance and training to team members in areas of expertise
- Often has contact with other departments concerning the design and support of new or revised application technologies and devices
- Participates in the Team Incident management on-call rotation
- User access administration at all levels of the system
- Create and maintain security roles
- Administer issue tracking and change requests
- Administration of all test, development and production environments
- Mobility to travel in and around office facilities system wide
- Associate’s Degree or equivalent trade school training in a computer/technology related field
- Minimum five years experience in an educational computer support environment
- Minimum of one Industry certification in (Net+, Novell CNA/CNE, Microsoft MSP/MCSE or equivalent)
- Ability to support network servers and network/client applications in a UNIX, LINUX and/or Windows environment
- Training and/or experience with Active Directory and/or Novell’s Directory Services and the ability to function as a network administrator is desired
ERP Administrator Job Description
- Document IT processes related to the ERP systems
- Create and maintain documentation of systems configuration and training material as needed
- Coordinate system maintenance with users and carry out maintenance tasks with the involvement of external or internal parties, as required
- Involvement in assessing the impact of change requests
- Conduct compliance and IT general control processes on regular basis
- Participate in internal and external system audits
- Adjust and implement existing and new business process within system applications
- Create and modify application workflows
- Administration and maintenance of Oracle E-Business Suite release R12.2.X, Oracle database release 10g/11g/12c and MS SQL Server database release 2005/2008/2012
- Administration and maintenance of all applications associated with Oracle and SQL Server databases and all bolt-on (peripheral) applications associated with Oracle E-Business Suite
- Working knowledge of data, and video communications systems and the ability to develop, manage, maintain and administer data communications hardware and software (hubs, routers, switches, ) are desired
- Ability to support network servers and network/client applications in a Novell and/or Windows environment
- Ability to adapt quickly to changing technology
- Ability to translate technical terms for non-technical persons
- Experience in a technical team environment
- Decision Making – Displays willingness to make decisions
ERP Administrator Job Description
- Manage and administer back-up and recovery of Oracle and SQL Server databases including disaster recovery strategies
- Create new instances, refresh, and clone databases
- Proactively monitor and tune the database troubleshoot problems in a timely manner
- Monitor capacity and performance and proactively resolve a wide variety of issues
- Contribute substantially to capacity and configuration planning efforts
- Work with the development, operations, and support teams on projects to troubleshoot and resolve issues
- Be capable of supporting multiple projects concurrently
- Lead and own issues or projects
- Insure database integrity
- Manage code migrations from development through production
- Experience with configuration, load balancing, backup/recovery, sizing and space management, PL/SQL tuning, diagnostics, and proficiency in the use of Oracle’s Enterprise Manager
- Candidate must have a Top Secret clearance
- Ability to become quickly proficient in existing systems architecture
- A recognised chartered accountancy qualification or equivalent is required for this role (eg CIMA / ACA / ACCA)
- History in the administration of Oracle R12 and all related modules as described above, with significant technical understanding of the applications
- Previous Oracle Admin helpdesk management a significant advantage