ERP Specialist Job Description
ERP Specialist Duties & Responsibilities
To write an effective ERP specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included ERP specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
ERP Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for ERP Specialist
List any licenses or certifications required by the position: SAP, APICS, PMP, PROSCI, CRM, ERP, CSPO, TS
Education for ERP Specialist
Typically a job would require a certain level of education.
Employers hiring for the ERP specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Business, Education, Engineering, Information Technology, Business/Administration, Technical, Accounting, Finance, Information Systems
Skills for ERP Specialist
Desired skills for ERP specialist include:
Desired experience for ERP specialist includes:
ERP Specialist Examples
ERP Specialist Job Description
- Maintains regulatory documentation, including product qualifier scheduling & compliance
- Design and implement technical solutions for SAP RICEFW objects and incident fixes
- Delivery of Sales, Operation, MDM and other IT related projects
- Monitoring alerts to proactively manage any critical functions before failure
- Create and manage Oracle Service Requests as required
- Learn and support various complex custom extensions on top of various CRM tools
- Improve process flow and user documentation for different CRM related modules and enhance user knowledge and competency
- Coordinate with business users and external vendors / partners to manage and maintain all IT related systems including a stable and accurate CRM Applications production instance
- Work on enterprise level web portals using progressive technologies and methodologies
- Support the IT organization with month end close activities such as critical quotes, reports
- Bachelor's degree in Life Sciences, Computer Science, Business, Finance or other technical field
- Regular Tester with Oracle and SQL knowledge
- Solid testing experience
- Computer Science Degree/Background
- Extensive experience of building solutions in various Oracle EBS modules (Sales, Inventory, Quoting, Order Management, Purchasing, Shipping, BOM, WIP, Costing, Advance Pricing, Accounts Payable, Accounts Receivable, General Ledger) and additional knowledge of other modules is required
- Experience in building custom applications on top of EBS applications (including data modeling, architecture )
ERP Specialist Job Description
- Participate in cross-systems enterprise coordination and planning to deliver best systems value to the company community
- Design and develop proactive monitoring tools for functional level application monitoring
- Driving incident management activities especially P1/P2 type of incidents
- Generate incident reports, analyze and provide insights on root cause, actions that needs to be taken for daily / weekly / quarterly meetings
- Guide the support engineers every day and prioritize the activities based on client’s priorities
- Provide support during releases and quarter end
- Oracle E-Business Suite, SalesForce, Custom Java apps
- Operational Support Experience on BPEL, SOA Services Interfaces, Oracle Forms, XML Publisher Reports
- Work with system end-user and subject matter experts from different functions
- Monitor daily business performance through Protean or Excel reports to ensure proper use of system and adherence to the stablished procedures
- Ability to analyze and clearly document business processes including the Quote to Cash, Procure to Pay, and Record to Report processes
- Processes proficient at developing and executing business process specific test scenarios
- 5-7 years of experience with at least 5 years as Oracle E-Business Suite SCM modules
- 4-year degree from an accredited college/university in Information Systems or related field or equivalent related experience
- Ability to analyze and clearly document business processes including the Campaign to Lead, Lead to Quote and Quote to Cash
- Ability to translate and document the business and functional requirements using wire frame tools and visio
ERP Specialist Job Description
- Is responsible for continuous business operations in ERP & IS Applications at various levels
- Leverage existing and future Epicor
- Be responsible for new Plants creation (SCM-MH and MM) processes and activities
- Work with development and integration teams
- Provide support for other process teams or work threads
- Read source documents enters data in specific data fields
- Assists others by furnishing information and helping with basic problem resolution
- Design and deploy solutions in COMET to support business model changes in Asia Pacific post go-live
- Support COMET enhancement releases which impact Asia-Pac
- Provide System Solutions and implementing Legacy SAP system projects
- Knowledge of B2B processes , interfaces and good understanding of the integration of various modules with other EBS modules
- Effectively leverage support teams who are there to support presales success
- Support one-to-many sales and marketing events both on-site and remotely
- Lead & support Design Thinking workshops to promote new and innovative solutions for customers and prospects
- Work experience of at least two years within the IT/ Customer Support department
- Oracle DB and SQL background
ERP Specialist Job Description
- Where applicable, route calls/tickets to second line support within agreed service level agreements
- Provide first line support via telephone and email world-wide
- Route/log queries to second line support via the chosen Service Management Tool
- Escalate issues where service levels have been breached
- Execute Service Requests within agreed service level agreements
- Ensures that year over year total cost of ownership continuous improvement goals are achieved
- Responsible for translating business requirements into functional specifications for testing configured/developed functionality to spec
- Participating in team meetings in a new IT system development
- Provides technical knowledge in their areas of expertise
- Works individually and on teams to support completion of project specific tasks within estimated time frames and budget constraints, support presentations in client meetings, formulate solutions
- PL/SQL and/or Java EE experience is a plus
- Minimum 2 years of total experience as a developer or a support specialist DBA experience not required
- Experience on support project working for clients located globally
- Trained on ITIL framework
- Flexible to support on weekends (in exceptional cases only)
- Knowledge on Microsoft Office products
ERP Specialist Job Description
- Develop and sustain our Direct Procurement solution at high level of technical expertise
- Work on a large project of roll-out of our SAP one-instance global solution
- SAP WM, MH, PP, PM, SD, SRM, FI-AP or TV
- Creating invoices in accordance with the established processes and ensuring contract compliance
- Processing billing for Maintenance support and License contracts
- Configuration changes (add-ons, cancelation)
- Annual Price Increase coordination with Marketing and contract validation for price increases
- Generate queries to determine which customers need to be invoiced
- Review batch invoices for any data/pricing issues
- Manually alter invoices to reflect the terms agreed to in the customer’s contract
- Ability to collaborate with cross functional teams in achieving common goals
- University or College degree in Computer Engineering or any related course
- Shows strong initiative and adaptable to change
- 5-10 years in finance, accounting, or supply chain management in an apparel or footwear company
- MUST HAVE strong experience with NetSuite, MS Dynamics, E2 Shop System, Sage 300, SAP, Full Circle or similar ERP system and know how to train users on how to get the most advantage out of the software
- Ability to travel internationally for work