Event Specialist Job Description

Event Specialist Job Description

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Event specialist provides real time support to sales reps on enquires related to service product selling and the service products portfolio.

Event Specialist Duties & Responsibilities

To write an effective event specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included event specialist job description templates that you can modify and use.

Sample responsibilities for this position include:

Basic event programming for small clients including clubs, small venues, and simple GA clients
From time to time, will be responsible for other duties as assigned by, but not limited to, Senior Event Specialist, Area Supervisor, Regional Manager of Event Management, or the Regional Director of Event Management
Archiving responsibilities
More complex clients including theatre runs, reserved events, and small series
Phone support for some clients
Owning contractual elements as it relates to setting and supporting venue fees
Expertise with event management data, as it relates to sales channels and consumer experience
Complex offers, such as VIP
Onsale call coverage
Vouchers and advanced programs

Event Specialist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Event Specialist

List any licenses or certifications required by the position: PMP, CTS, CMP, DES, AV

Education for Event Specialist

Typically a job would require a certain level of education.

Employers hiring for the event specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Marketing, Business, Communications, Education, Management, Business/Administration, Communication, Event Management, Design, Technical

Skills for Event Specialist

Desired skills for event specialist include:

Food safety policies and procedures
Preparing samples
Safety
ASM demo guidelines related to selling
Company's demo guidelines related to selling
Products
Company demo guidelines related to selling
Products represented
Beer and spirits market and keeps up-to-date on trends and products
Wine

Desired experience for event specialist includes:

Meet and exceed Event Management service level agreements
Accurately input event data into Ticketmaster Host system and identify and resolve event related errors
Work with clients, promoters, and internal departments such as marketing, accounting, phone center, ticket centers, and client support, when creating events and distributing information regarding those events
Overall awareness of the entertainment business is important
Knowledge of how TM departments impact on one another, and on outside clients is a plus
Must have the ability to accommodate a flexible schedule including some Saturdays, evenings, and holidays

Event Specialist Examples

1

Event Specialist Job Description

Job Description Example
Our innovative and growing company is hiring for an event specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for event specialist
  • Research venues, vendors and 3rd party sponsorships for event opportunities
  • Oversee all event equipment inventory and deployment for events
  • Administrative duties include tracking PO and Insertion Order approvals, some filing and general assistance for department leads
  • Develop client Biometric Screening Plans
  • Build screening events in internal management application
  • Communicate internally to support all services
  • Collects, reviews, and accurately inputs event data into Ticketmaster Host system
  • Understanding contractual elements as it relates to setting and supporting venue fees
  • Operates from procedural lists, control records, and coding schemes to enter source event data, using procedural “best practices” and established standards
  • Thorough knowledge of event programming as it relates to sales channels and consumer experience
Qualifications for event specialist
  • Background or strong understanding of A/V and event production is a plus
  • Solid research skills - must have the ability to keep up with latest event trends and technologies
  • A bachelor’s degree, preferably in Marketing
  • Travel required (35%) work on evenings and weekends
  • Send press releases and assets through our email tool (APSIS) and press extranet
  • Take responsibility of sending games and info to journalists
2

Event Specialist Job Description

Job Description Example
Our company is growing rapidly and is hiring for an event specialist. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for event specialist
  • Communicate with clients to clarify submitted information to successfully complete requested tasks
  • Develop and maintain excellent interdepartmental and client relationships
  • From time to time, will be responsible for other duties as assigned by regional or area leadership
  • Working with the communications team, oversee planning, production and execution of events hosted primarily in California, with occasional events across the US and internationally, from large to small
  • Assist in the definition and creation of event goals with broader communications team
  • Lead pre-event coordination meetings
  • Meeting and exceeding Event Management service level agreements
  • Accurately inputting event data into Ticketmaster Host system and identifying and resolving event related errors
  • Working with venues and internal counterparts such as Marketing Support Specialists, Accounting, Phone Center Management, Customer Service, and Client Support Specialists, when creating events and distributing information regarding those events
  • Supporting some complex clients with theatre runs, reserved events, and small series builds
Qualifications for event specialist
  • Be in contact with HQ and act as the connection between them and local media
  • Have a creative mindset for events
  • Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers
  • Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store
  • 1-4 years experience with the Ticketmaster System, or related field experience
  • Works well under supervision
3

Event Specialist Job Description

Job Description Example
Our innovative and growing company is hiring for an event specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for event specialist
  • Submitting interactive seat maps and graphical maps
  • Activating events for Ticketmaster Resale (TM+)
  • Onsale call coverage to support client events
  • Utilizing advance programs to create vouchers/upsells and complex national promotions, such as fan club bundles and VIP packages
  • Will be responsible for other duties as assigned by Event Support Manager or Client Support Manager, and from time-to-time, Senior Event Support or Client Support Specialists
  • 1-3 years experience with the Ticketmaster Host system, or related field experience, with some exposure and knowledge of the Ticketmaster Host system and ticketmaster.com preferred
  • Become a point of contact for our clients
  • Set up event, break down/clean up event in a timely fashion
  • Review event schedule
  • Attend training materials
Qualifications for event specialist
  • Box Office experience a plus
  • Must be computer literate with excellent data entry skills
  • Demonstrates the ability to be self directed, take initiative, be proactive, motivated, have good attendance, multi-task, seek solutions, and understand the duties and performs them without waiting for instruction
  • Good organizational skills, critical thinking skills, and attention to detail
  • Ability to work with several internal departments external vendors
  • Independent and self-sufficient, able to solve problems within specific constraints
4

Event Specialist Job Description

Job Description Example
Our company is looking for an event specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for event specialist
  • Conduct Demo Event for approximately 5 ¾ hours
  • Coordinating event-related assignments and equipment for an assigned group of parking attendants, comprised of students and contract agency employees, within a defined area of campus
  • Attending event briefings, directing traffic, and resolving customer problems
  • Providing detailed onsite briefings related to the specific event’s logistics
  • Overseeing parking attendant sellers at campus events
  • Keeping Traffic Enforcement and Events Manager fully informed of event equipment, personnel, and event related topics
  • Listening to guest’s needs in order to provide satisfactory solutions to their questions or situation
  • Define, jointly with your partners in the marketing team and the sales reps, the business case of each event and track it throughout the entire process
  • Have the holistic accountability for the success of the event - from logistics to content
  • Own and manage the event budget and liaise with internal and external stakeholders (suppliers/ third parties)
Qualifications for event specialist
  • Occasional travel (weekdays and weekends), primarily domestic, with the possibility of international
  • Familiarity with best practices in event planning and marketing
  • From time to time, will be responsible for other duties as assigned by, but not limited to, Senior Event Specialist, the EM Manager, or the Regional Director of Event Management
  • Experience working with relevant operating system security
  • Experience working with federal regulations related to information security
  • Certain degree of creativity is required
5

Event Specialist Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of event specialist. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for event specialist
  • Acting as the Special Event Lead by coordinating event-related assignments and equipment for an assigned group of parking attendants, comprised of students and contract agency employees, within a defined area of campus
  • Attending event briefings, directing traffic for events, and resolving customer problems
  • Managing customer relations through listening to guest’s needs in order to provide satisfactory solutions to their questions or situation
  • The position is responsible for overseeing parking attendant sellers at campus events and as such has access to large amounts of money
  • Deliver outstanding customer service to all stakeholders along with flexibility in responding to changing priorities and unforeseen requests, often with short notice
  • Collaborate with large planning teams, facilitating meetings and ensuring milestones are met
  • Be accountable for the success of events and components independently owned
  • Research venues, vendors, event design ideas
  • Contribute to creative event design
  • Provide onsite management and support of events
Qualifications for event specialist
  • Strong problem solving skills is a must
  • Knowledge of how TM departments impact one another and outside clients is a plus
  • Must have ability to accommodate a flexible schedule including Saturdays, evenings (rotating on-call schedule), and holidays
  • Excellent written and oral communication skills, attention to detail is a must
  • Must be comfortable having regular conversations with clients on the phone and in-person
  • Ability to work a full-time retail schedule, Monday through Sunday

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