Event Specialist Job Description
Event Specialist Duties & Responsibilities
To write an effective event specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included event specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Event Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Event Specialist
List any licenses or certifications required by the position: PMP, CTS, CMP, DES, AV
Education for Event Specialist
Typically a job would require a certain level of education.
Employers hiring for the event specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Marketing, Business, Communications, Education, Management, Business/Administration, Communication, Event Management, Design, Technical
Skills for Event Specialist
Desired skills for event specialist include:
Desired experience for event specialist includes:
Event Specialist Examples
Event Specialist Job Description
- Research venues, vendors and 3rd party sponsorships for event opportunities
- Oversee all event equipment inventory and deployment for events
- Administrative duties include tracking PO and Insertion Order approvals, some filing and general assistance for department leads
- Develop client Biometric Screening Plans
- Build screening events in internal management application
- Communicate internally to support all services
- Collects, reviews, and accurately inputs event data into Ticketmaster Host system
- Understanding contractual elements as it relates to setting and supporting venue fees
- Operates from procedural lists, control records, and coding schemes to enter source event data, using procedural “best practices” and established standards
- Thorough knowledge of event programming as it relates to sales channels and consumer experience
- Background or strong understanding of A/V and event production is a plus
- Solid research skills - must have the ability to keep up with latest event trends and technologies
- A bachelor’s degree, preferably in Marketing
- Travel required (35%) work on evenings and weekends
- Send press releases and assets through our email tool (APSIS) and press extranet
- Take responsibility of sending games and info to journalists
Event Specialist Job Description
- Communicate with clients to clarify submitted information to successfully complete requested tasks
- Develop and maintain excellent interdepartmental and client relationships
- From time to time, will be responsible for other duties as assigned by regional or area leadership
- Working with the communications team, oversee planning, production and execution of events hosted primarily in California, with occasional events across the US and internationally, from large to small
- Assist in the definition and creation of event goals with broader communications team
- Lead pre-event coordination meetings
- Meeting and exceeding Event Management service level agreements
- Accurately inputting event data into Ticketmaster Host system and identifying and resolving event related errors
- Working with venues and internal counterparts such as Marketing Support Specialists, Accounting, Phone Center Management, Customer Service, and Client Support Specialists, when creating events and distributing information regarding those events
- Supporting some complex clients with theatre runs, reserved events, and small series builds
- Be in contact with HQ and act as the connection between them and local media
- Have a creative mindset for events
- Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers
- Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store
- 1-4 years experience with the Ticketmaster System, or related field experience
- Works well under supervision
Event Specialist Job Description
- Submitting interactive seat maps and graphical maps
- Activating events for Ticketmaster Resale (TM+)
- Onsale call coverage to support client events
- Utilizing advance programs to create vouchers/upsells and complex national promotions, such as fan club bundles and VIP packages
- Will be responsible for other duties as assigned by Event Support Manager or Client Support Manager, and from time-to-time, Senior Event Support or Client Support Specialists
- 1-3 years experience with the Ticketmaster Host system, or related field experience, with some exposure and knowledge of the Ticketmaster Host system and ticketmaster.com preferred
- Become a point of contact for our clients
- Set up event, break down/clean up event in a timely fashion
- Review event schedule
- Attend training materials
- Box Office experience a plus
- Must be computer literate with excellent data entry skills
- Demonstrates the ability to be self directed, take initiative, be proactive, motivated, have good attendance, multi-task, seek solutions, and understand the duties and performs them without waiting for instruction
- Good organizational skills, critical thinking skills, and attention to detail
- Ability to work with several internal departments external vendors
- Independent and self-sufficient, able to solve problems within specific constraints
Event Specialist Job Description
- Conduct Demo Event for approximately 5 ¾ hours
- Coordinating event-related assignments and equipment for an assigned group of parking attendants, comprised of students and contract agency employees, within a defined area of campus
- Attending event briefings, directing traffic, and resolving customer problems
- Providing detailed onsite briefings related to the specific event’s logistics
- Overseeing parking attendant sellers at campus events
- Keeping Traffic Enforcement and Events Manager fully informed of event equipment, personnel, and event related topics
- Listening to guest’s needs in order to provide satisfactory solutions to their questions or situation
- Define, jointly with your partners in the marketing team and the sales reps, the business case of each event and track it throughout the entire process
- Have the holistic accountability for the success of the event - from logistics to content
- Own and manage the event budget and liaise with internal and external stakeholders (suppliers/ third parties)
- Occasional travel (weekdays and weekends), primarily domestic, with the possibility of international
- Familiarity with best practices in event planning and marketing
- From time to time, will be responsible for other duties as assigned by, but not limited to, Senior Event Specialist, the EM Manager, or the Regional Director of Event Management
- Experience working with relevant operating system security
- Experience working with federal regulations related to information security
- Certain degree of creativity is required
Event Specialist Job Description
- Acting as the Special Event Lead by coordinating event-related assignments and equipment for an assigned group of parking attendants, comprised of students and contract agency employees, within a defined area of campus
- Attending event briefings, directing traffic for events, and resolving customer problems
- Managing customer relations through listening to guest’s needs in order to provide satisfactory solutions to their questions or situation
- The position is responsible for overseeing parking attendant sellers at campus events and as such has access to large amounts of money
- Deliver outstanding customer service to all stakeholders along with flexibility in responding to changing priorities and unforeseen requests, often with short notice
- Collaborate with large planning teams, facilitating meetings and ensuring milestones are met
- Be accountable for the success of events and components independently owned
- Research venues, vendors, event design ideas
- Contribute to creative event design
- Provide onsite management and support of events
- Strong problem solving skills is a must
- Knowledge of how TM departments impact one another and outside clients is a plus
- Must have ability to accommodate a flexible schedule including Saturdays, evenings (rotating on-call schedule), and holidays
- Excellent written and oral communication skills, attention to detail is a must
- Must be comfortable having regular conversations with clients on the phone and in-person
- Ability to work a full-time retail schedule, Monday through Sunday