Facilities Support Job Description
Facilities Support Duties & Responsibilities
To write an effective facilities support job description, begin by listing detailed duties, responsibilities and expectations. We have included facilities support job description templates that you can modify and use.
Sample responsibilities for this position include:
Facilities Support Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Facilities Support
List any licenses or certifications required by the position: BLS, CCM, DOT, IATA, CTS, PMP, GVR
Education for Facilities Support
Typically a job would require a certain level of education.
Employers hiring for the facilities support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Education, Management, Engineering, Business, Technical, Associates, Business/Administration, Public Administration, Graduate Education, Industrial
Skills for Facilities Support
Desired skills for facilities support include:
Desired experience for facilities support includes:
Facilities Support Examples
Facilities Support Job Description
- Acts as liaison, and coordinates/ tracks work performed by outside contractors (maintenance/repair/cleaning) and ensures vendors are providing quality service/repairs
- Receive, respond and dispatch service requests for store-level repairs & maintenance within established guidelines
- Maintain the service request tracker, update when appropriate, and follow-up on outstanding requests
- Assist Facilities Specialists in managing status of service work orders, obtain approvals from Operations when necessary, and match work orders to vendor invoices
- Receive, verify, code and process vendor/service provider invoices
- Manage and resolve all issues/ correspondence between Accounts Payable (A/P) and vendors
- Generate monthly financial reports, accrual reports, etc
- Create and maintain the business license database, ensure all stores have current business licenses
- Liaise with store operations teams
- Update and distribute seasonal newsletter
- Maintain organized filing systems for reports, work orders, invoices, etc
- Provide general support to the team as directed and perform all other duties as assigned
- Guide and support the Store Facilities Support team, ensuring that they work within established SLAs and NTEs and support SOPs and corporate and divisional policies and procedures
- Support the Manager, National Store Facilities Support with articulating performance objectives and providing individual performance feedback and evaluation on an on-going basis
- Oversee compliance of all service contracts
- Oversee proper execution of repair / replace decision logic which ensures avoidance of over repair and timely asset replacements
Facilities Support Job Description
- Ensure that Landlord repair responsibilities are appropriately coordinated with the support of Property Management
- Oversee and contribute to improvements or modifications to reactive and preventative services Scopes of Work (SOWs) which ensure optimal operation and useful lives of equipment and fixtures and finishes
- Review financial reports and provide analysis of variances, accruals and forecasts to the Manager, National Store Facilities Support
- Assist the Manager, National Store Facilities Support in creating and overseeing annual OpEx and CapEx budgets
- Support the Manager, National Store Facilities Support in the execution of annual capital plan for store fixture and equipment replacements
- Oversee and coordinate with Store Operations a store condition assessment program which identifies brand risk situations, identify priorities and develop/implement action plans
- Develop and maintain positive relationships with Store Operations, Design & Construction, Property Managers and internal/external vendors and service providers
- General building (interior & exterior), office, conference room, facility, and warehouse space repairs and maintenance
- Maintain building lighting, change bulbs and ballasts
- Completes drywall repair and painting to ensure upkeep of interior walls
- Ensure green spaces are maintained properly including snow removal in winter season
- Management of subcontractors for facilities management
- Managing visitors and contractors on site
- Reporting and resolution of EHS issues
- Thrive in a dynamic and fast paced work environment
- Treat issues with attention to detail and an exceptional level of professionalism
Facilities Support Job Description
- Oversee and offer recommendation to support the daily functions and schedules of the Facility Maintenance, Emergency Management and Security departments to ensure that prescribed standards and related local, State, and Federal regulations are met
- Coordinate and administer security and access control system
- Manage and maintain spare part inventories to assure proper materials are available
- Delivers these services locally or coordinates service delivery by centralized functions and teams throughout the region and the USA, including the support of international assignees
- Lead the strategy and execution of the Facilities Business Service areas with a prioritization on service excellence and performance
- Prepare, maintain and manage capital and operating budgets
- Collaborate with other senior leaders of the Facilities Organization to prepare and execute the Company’s Long Range Plan (LRP)
- Identify opportunities that leverage best practices and common standards across the enterprise
- Drive the creation, implementation and governance of cross functional quality initiatives concentered on ensuring high availability and reliability throughout the portfolio
- Develop relevant SOPs and MOPs as identified across the Facilities and Operations departments
- International Employment Support
- International Assignee and Traveler Assistance
- Traveler Assistance Letters, Travel Desks
- Office Property Accounting, International Invoice Management Support, Receipts Management
- International Assignee Tax Filing and Refunds, Local Currency Credit Cards Management
- Business Preparedness Plan, Office Emergency Plan, Country Evacuation Plan and Crisis Management
Facilities Support Job Description
- Collaborate and communicate with internal and external stakeholders, develop multiple communication channels and means of defining operational rigor and success
- Provide project management supervision over Support Services initiatives
- Responsible for the strategic vision and implementation of the Facilities Rock Center Information Quality initiative to create and house all applicable SOPs, MOPs and other relevant methods and procedures
- Develops and implements projects that meet or exceed stated objectives within schedule and budgetary parameters
- Monitors and debugs production procedures to ensure system efficiencies
- Prepares design concept drawings, cost estimates and implementation schedules for production equipment and tooling
- Reviews and recommends changes to mechanical drawings and process documentation
- Interfaces with other manufacturing departments to address and resolve engineering issues
- Interfaces with vendors and outside sales personnel to evaluate, cost estimate, and select purchase parts and production equipment
- Ability to check in all guests & VIP guests line with site procedures direct all incoming calls to the correct person or department
- Facilities Maintenance Services, Custodial Services, Office Furniture and Equipment Maintenance
- Vehicle Maintenance, Fleet Management, Customer & Executive Passenger Service
- Skills in computer assisted design (CAD) software such as Pro/Engineer, SolidWorks
- Skills in computer aided engineering (CAE) software such as NASTRA, FLUENT, ALCOR, MATLAB
- Experience working with preventive maintenance services construction or trade is a plus
- Minimum of 2-3 years of facilities experience required
Facilities Support Job Description
- To be able to cover the site reprographics departments for large scale printing and design
- Underground services
- Participate in Leadership Council, departmental and/or program meetings
- Serve as the Facility Safety Officer and Life Safety Officer insuring that meetings are held and fulfill the duties as outlines in the E.O.C manual
- Deliver the technical side of the new office fitout - conf rooms and common areas (before the location is working)
- Communicate new technical solutions installed and user training
- Coordinate purchase/order process of non-IT equipment (mobile phones, headphones, VC systems, ) and non-standard licenses and keep track of expenditures
- Coordinate purchase/order process of IT equipment for new employees and keep track of expenditures
- Take care of purchases/delivery documentation
- Coordinate, administer, support and maintenance of licenses for VOIP telephony and mobile telephony
- Graduate degree in a field requiring project management skill sets
- Prior experience running a large-scale facility or operation and/or client facing teams with a significant operating budget
- Work experience with global team on global projects
- Experience in document management, system administration, and data governance
- Demonstrated ability to lead a group of managers responsible for various support services departments within a Facilities Organization
- Proven track record of interacting effectively with all levels of management