Front Desk Coordinator Job Description
Front Desk Coordinator Duties & Responsibilities
To write an effective front desk coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included front desk coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Front Desk Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Front Desk Coordinator
List any licenses or certifications required by the position: CPR, CHAA, CMA, MA, BART, BHV, CCMA, NCMA, BLS, LPN
Education for Front Desk Coordinator
Typically a job would require a certain level of education.
Employers hiring for the front desk coordinator job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in Associates, General Education, Education, Business, Graduate, Hospitality, Medical, Faculty, Communication, Health
Skills for Front Desk Coordinator
Desired skills for front desk coordinator include:
Desired experience for front desk coordinator includes:
Front Desk Coordinator Examples
Front Desk Coordinator Job Description
- Complete authorizations
- Professionally manage all incoming calls by answering the phones promptly and ensuring that the caller is directed appropriately
- Prepare sign-in and security logs and ensure they are properly recorded
- Receive, sort, log, and distribute incoming mail and packages and organize and send outgoing mail and packages
- Order office supplies and manage inventory levels
- Coordinate and track service calls for office equipment
- Assist with office event planning and other department projects
- Receive and review all incoming correspondence
- Remove all deliveries from loading dock and deliver to appropriate personnel
- Provide support with overflow work from other departments, which includes performing administrative tasks related to tracking issues, creating files, scanning documents, and mailing and faxing documents
- A minimum of 1 year work experience in Reception or Office Management
- Proficiency in Microsoft Office functions
- Ability to work independently in a fast paced, often stressful environment
- Cerner and IDX schedule system trained
- Enthusiasm, passion and willingness to learn our technology
- Proficient at Microsoft Office Suite and Google Apps in both Windows and Mac environments
Front Desk Coordinator Job Description
- Greeting and assisting visitors / patients
- Receiving and triaging messages
- Taking patient information and entering into system
- Retrieving patient files
- Assisting the office with clerical duties
- Assisting with other projects and administrative tasks, as needed
- Provide back-up duties for work order ticket delegation
- Provide back-up duties as needed within the Facilities team
- Research projects for building and event-related services and products
- Partner with Safety and Security coordinator as needed to maintain program records
- Willingness to learn new technologies as needed
- Ability to self direct and execute with little supervision
- 1+ year of experience in a Front Desk, Receptionist and/or Coordinator role
- Minimum of 4 years’ experience in a fast-paced administrative role
- Ability to consistently deliver a high level of customer service
- Provide registration services for various programs available to Teammates
Front Desk Coordinator Job Description
- Responsible for obtaining necessary medical records blood type and Alpha Fetal Protein (AFP)
- Greet, check-in, and assist all associates and visitors in a warm and inviting manner
- Contribute to team objectives by accomplishing related tasks and goals as needed
- Appropriately handle confidential issues on a daily basis
- Provide excellent customer service as the first point of contact for the Office of the President
- Greeting clients and/or guests
- Greets, directs, communicates and interacts with customers (internal & external), vendors, and company personnel in a positive and proactive manner
- Answers and directs incoming calls - ability to operate a multi-line phone system
- Provides administrative support, including the preparation of spreadsheets
- Processes customer and in-house orders
- 1 year reception or front desk experience required
- Salon background preferred
- Self-motivated, independent, well-organized and able to work independently with minimal supervision the ability to work well in a team environment
- Oversee current office supply inventory, order new inventory within budget
- Ensure that established office procedures are followed consistently
- Must have at least 3 years of previous experience in a medical front office
Front Desk Coordinator Job Description
- Coordinates special ship process
- Functions as a contributing member of the facility and company
- Maintain general cleanliness and appearance of the reception desk and adjacent areas
- Respond to all assigned tickets in a timely manner
- Demonstrate ability to handle all reception situations that may arise with or without problems
- Oversee special administrative projects, including overflow work from department and executive assistants
- Look after special administrative projects, including overflow work from department and executive assistants
- Perform office duties including, but not limited to, handling incoming and outgoing mail, entering data into basic tables, reports, or spreadsheets, making copies, and monitoring and ordering office supplies
- Assist in reserving ground transportation and accommodations
- Maintain organized and presentable public spaces in the Dean’s Suite, including the front desk, lobby waiting area, and conference rooms
- Arrive to work groomed and ready to work by scheduled time
- Knowledge of a variety of computer software applications in word processing, spreadsheets, and (MS Office products)
- Greeting visitors and answering a very busy phone line!
- Operating the mulit line phone system, screening calls and directing them to the proper person
- Serving as a message center for agency personnel who are out of the office or not available
- Transferring calls and messages to and from the answering service
Front Desk Coordinator Job Description
- Monitor and create safety policies and procedures and ensure the attentiveness and efficacy of the network safety staff
- Create and implement the logistical policies & procedures to facilitate network events for internal and external participants, including scholars, school and network faculty, parents, board members and other external visitors
- Maintain network aesthetics at a high level based on Success Academy standards through close work with network service providers
- Manage office supply procurement to ensure that all materials are in stock and network staff requests are fulfilled, while tracking expenditures
- Oversee facilities renovations, from project start to completion, ensuring that contractors’ work is timely, of high quality, and on budget
- Be the first point of contact for basic on site technology support and repairs
- Develop and maintain positive relationships with vendors and building staff
- Incoming and outgoing mail coordination
- Maintain client records, assist with client files and scanning
- Organize client and internal events, conference and meeting room bookings
- Positive, outgoing and friendly attitude
- Collaborative attitude and team work-orientated
- Punctuality is an absolute must
- Keeping reception area neat
- Professional appearance and friendly demeanor
- Solid work history and great references