Front Desk Receptionist Job Description
Front Desk Receptionist Duties & Responsibilities
To write an effective front desk receptionist job description, begin by listing detailed duties, responsibilities and expectations. We have included front desk receptionist job description templates that you can modify and use.
Sample responsibilities for this position include:
Front Desk Receptionist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Front Desk Receptionist
List any licenses or certifications required by the position: CPR, AED, BLS
Education for Front Desk Receptionist
Typically a job would require a certain level of education.
Employers hiring for the front desk receptionist job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in Associates, Education, General Education, Business, Computer, Business/Administration, Supervision, High School Education, Art History, Health Insurance
Skills for Front Desk Receptionist
Desired skills for front desk receptionist include:
Desired experience for front desk receptionist includes:
Front Desk Receptionist Examples
Front Desk Receptionist Job Description
- 2 + years experience as a receptionist in a professional, corporate setting
- Proven ability to handle stress and work under pressure
- Self-starter, organized, able to follow written and verbal instructions
- Meet and greet all visitors, determine their needs, and direct them to the appropriate employee or location
- Order daily lunches for staff and manage weekly lunch menu email
- Provide administrative and clerical support to office and Human Resources team when needed
- Answer multi-line phone system, screen and route calls as appropriate
- Process mail and track packages
- Handle facilities management requests and access badge tracking
- Order office supplies, including name plates for new hires,chairs and toner for copy machines
- Order and stock conference room supplies
- Assist with RTD cards and parking requests
- Event planning for company meetings and outings
- Handle all cashiering transactions (posting charges to guest rooms, exchanging foreign currency, ), balancing their cash float at the end of each shift
- Respond to all guest requests and questions in a professional and courteous manner, whether via telephone or in person, providing accurate information and taking appropriate courses of action (safety deposit box issuance, message handling, dealing with complaints)
- Complete additional tasks as assigned from time to time by their supervisor
Front Desk Receptionist Job Description
- Coverage for the front desk and dealing with mail
- Perform data entry of guests and participants information, while always being respectful of their privacy
- Ability to forward sensitive information in a professional timely manner
- Provide limited administrative support on an as needed basis for various departments within their organization
- Updates employee directory
- Performs other clerical duties, such as filing, photocopying, collating, faxing, , as assigned
- Greet visitors and direct accordingly
- Answer calls and play the role of gatekeeper
- Stock the office kitchen
- Perform a variety of clerical duties involved in scheduling appointments, exams and procedures, and processing forms and data
- Familiarity with EMR software / patient scheduling
- Legal filing a plus
- Comfortable with answering calls, transferring as appropriate
- Excellent oral and written communication skills, especially over the phone
- Able to multitask efficiently and effectviely
- Ability to be reliable
Front Desk Receptionist Job Description
- Maintains lobby area and lobby conference room(s)
- Filing all paperwork for management
- Putting together presentations for the office team
- Answer phones, answer inquiries, forward calls
- Assist coaches and staff with various office tasks and projects
- Create & send recruiting mailers
- Create mailing labels
- Print, scan, fax, and make copies of various office documents
- Maintain reception area organization and cleanliness
- Maintain kitchen organization and cleanliness
- Strong technical skills (i.e., Microsoft Word, PowerPoint, Excel 2007, web based applications)
- Intermodal transportation exposure is a plus
- A minimum of 2 years' experience working in an administrative position within a intuitional or office environment
- Must have excellent typing skills for both time and accuracy
- Experience with ETO is a plus
- Positive attitude and proactive approach to tasks
Front Desk Receptionist Job Description
- Collects detailed information from applicants and visitors
- Checking clients in and out
- Entering financial information into data base
- Peforming additional clerical duties as needed
- Handle all front desk coordination with customers both internal and external
- Receive and sort mall and deliveries
- Schedule and maintain appointments
- Organize conferences and meetings as needed
- Ensure cleanliness of the reception area
- Maintain Visitor Log and visitor badges
- Associates degree or minimum of two years college or business school preferred
- Exceptional attention to detail and the ability to multi-task
- Knowledge of general administrative protocols
- Able to use good judgment and work with minimum supervision
- Willingness to support and work in a team and exhibit a can-do attitude
- Ability to serve multiple co-workers and leaders simultaneously
Front Desk Receptionist Job Description
- Administer the Service Award Program for Wilton office
- Maintain Commuter Log spreadsheets and track requests for Payroll
- Submit background checks and maintain files
- Photograph New Hires
- Managing a basic MS Outlook calendar
- Maintaining office supply
- Arrange travel and accommodations, and prepare vouchers
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- Greet all clients with a pleasant and professional demeanor
- Respond to client requests in person, via the phone and through email
- Logging customers in and out
- Logging employees in and out
- Bloomlink messaging
- Updating Catalogs for marketing
- Shipping quotes
- Picking up and labeling boxes to be picked up