HR Operations Manager Job Description
HR Operations Manager Duties & Responsibilities
To write an effective HR operations manager job description, begin by listing detailed duties, responsibilities and expectations. We have included HR operations manager job description templates that you can modify and use.
Sample responsibilities for this position include:
HR Operations Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for HR Operations Manager
List any licenses or certifications required by the position: PHR, PMP, SPHR, HR, SHRM, CAPM, PMI, CP, HRIS, SAP
Education for HR Operations Manager
Typically a job would require a certain level of education.
Employers hiring for the HR operations manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Human Resources, Business, Education, MBA, Business/Administration, Management, Graduate, Finance, Human Resources Management, Human Resource Management
Skills for HR Operations Manager
Desired skills for HR operations manager include:
Desired experience for HR operations manager includes:
HR Operations Manager Examples
HR Operations Manager Job Description
- Oversee and ensure appropriate controls are in place to safeguard personnel data, maintain continuity of operations, and maintain data accuracy and integrity
- Proactively identify and produce relevant key performance indicators (KPI’s) helpful to management
- Facilitate and assist with project management of people related program and initiatives, such as annual goal setting, performance assessments, talent reviews
- Maintain knowledge of HR requirements and regulations affecting human resources functions and ensures policies, procedures and reporting are in compliance
- Escalation point for inquiries regarding policies, procedures and programs
- Oversees the data entry of information for all individuals paid via the payroll system and is completed timely ensuring that the quality and integrity of each transaction is consistent with established protocol and definition as outlined in the FASIS manual
- Manage staff to meet daily operational needs and the achievement of project and initiative goals
- Participate in the ownership of the HRMS and time collection systems
- Manage HR related projects by coordinating resources and timelines across HR
- Ensure all employee relations issues are handled effectively with minimal risk to the business
- Knowledge of Workforce Management systems as asset
- PMF Standards, Methodologies, & audit requirements
- Previous experience developing Business Requirements Documents
- Demonstrated ability to lead business requirement sessions and translate application ideas and issues with peers and IT management
- Demonstrated ability to drive achievement of results and to adapt to changing priorities
- Ability to develop and sustain strong relationships
HR Operations Manager Job Description
- Scope out and deliver a change management plan for new HR processes, major changes or implementations
- Managing and developing a team of HR and Payroll Associates
- Program manager for people related programs and initiatives, such as annual performance assessments, talent review and compensation planning
- Leads business requirement development and acts has HR project lead for implementation of system enhancements/replacements and significant program changes
- Creation and management of HR Reporting (turnover, analysis, ad hoc reports)
- Oversees research and resolution of issues and errors related to data transfer from HRIS to other K12 systems or vendors
- Partners with HR Business Partners, Payroll and HRIS to create and implement more efficient and effective processes
- Manages data audits to ensure the accuracy and integrity of HRIS information
- Maintains knowledge of HR requirements and regulations affecting human resources functions and ensures policies, procedures and reporting are in compliance
- Manages overhead headcount/position management including add-to-staff requests, project positions, business re-orgs for TV groups, , oversight for the accuracy and distribution of monthly org charts
- Undertaking a review of current benefits and making recommendations, and
- Working with the EIC to further develop employer brand and culture
- Suitable candidates will equally demonstrate pragmatism, creativity, ability to deal with the detail
- A minimum of 5 years of prior experience in Human Resources Retail Functions, including a minimum of 2 years in a management position in a global Company
- Relevant experience gained within a retail environment, leading an HR function
- Demonstrable experience aligning HR goals and objectives with the retail business goals, combined with a strong understanding of the business
HR Operations Manager Job Description
- Lead HRSD project management efforts to include, planning, execution, risk/ issue tracking and resolution
- Develop and maintain project plans, status reports, risk and issue logs, and other project related artifacts
- Oversee project tracking and governance for HRSD projects and initiatives
- Effectively support the HRSD team as both member and leader
- Exude teamwork, and demonstrate influence and leadership with colleagues both inside and outside the HRSD team
- Major ROB elements span regular cadence of leadership and team wide meetings
- Onboard employees for varying sizes of contracts
- Provide support to on-site personnel on various programs within the business unit
- Proactively review and coordinate established procedures, systems, and standards for overall operations with relevant stakeholders
- Oversee HR wiki direction, instructions, and guidance to coordinators
- Minimum 8 years HR experiences in the food, pharmaceutical and/or releveant manufacturing industries with at least 3 years in a regional HR Operations capacity
- University Degree in Business Administration or Human Resources Management
- Master degree majoring in Business, HRM or Organizational Psychology would be an added advantage
- Knowledge of Labor Law, Employee Relations, Compensation and Benefits
- Certified trainer in leadership development programs
- Certified practitioner in various profiling tools
HR Operations Manager Job Description
- To be responsible in reviewing employment cost budget for all business units prepared by HR Officer
- To be responsible to supervise the submission of data survey as per guidance from global
- To review salary and benefit plan to ensure competitiveness with market
- Prepare ad hoc data requested by Area office
- To assist HR Director in preparing annual HR Budget and help to monitor HR Spend compared with approved budget
- T o develop local policies around C&B and local practices
- Manage daily operations of AskHR call center to ensure service level agreements are met with high quality customer service results
- Lead and develop a team of AskHR representatives
- Consult, advise and collaborate with the management teams and Centers of Expertise to ensure optimum operation of Global HR standard service catalog and Regional service catalog
- Consult and collaborate with regional HR teams to shepherd new support requests aligned to the Shared Services model
- Proven experience in designing, developing and delivering systems related projects
- Minimum of 5 years of experience with Workday Implementation experience preferably with a partner
- Bachelor’s degree or an equivalent combination of experience, skills, training, and education
- Preferred Worldwide ERC® CRP or GMS designations, PHR, GPHR designations
- 7+ years of experience in an HR generalist or business partner role
- Ability to engage with technologists – systems thinker
HR Operations Manager Job Description
- Define project plans and timelines, resource needs and deliverables.Make decisions today while understanding short and long term costs
- Analyze information and situations, develop creative solutions and implement actions to ensure project objectives are met
- Ensure all stakeholders are provided status reports, feedback and follow-up ensuring the project meets the needs of the business
- Communicate organizational / employee relations implications related to the successful completion of projects
- Possess technical/tactical ‘know-how’ to identify problems and target effective resolutions
- Serve as point of escalation for critical project issues
- Serve as the primary point of contact for HR technologies and reporting for human resource partners, end users, IT teams and third parties
- Act as a liaison between human resources, business partners, and IT
- Lead and advise human resource and business partners in assessing technology needs, developing and documenting business requirements and functional specifications, developing test conditions, conducting acceptance testing and implementing solutions
- Lead and advise business partners in the development and implementation of technology and data governance models to ensure the highest degree of data integrity and business controls for human resources and dependent systems
- Personal computer skills including Microsoft Office (Word, Excel and PowerPoint)
- Ability to drive a project from planning through to implementation
- Call center/shared services background is preferred
- Envisions, directs, and is accountable for the consistent delivery of WFA HR operations across the shared service model
- Provides operational thought leadership by initiating, leading and/or participating in a broad range of major projects and initiatives to support regional expansion and enhance operational excellence
- HR Qualification preferred