Human Resources Operations Job Description
Human resources operations
provides support and assist with the hiring and separation process, Benefits, Performance Appraisal, Policies, Procedures, Employee Investigations, Complaints, Workers’ Compensation, FMLA and other Federal / State / Hospital regulations.
Human Resources Operations Duties & Responsibilities
To write an effective human resources operations job description, begin by listing detailed duties, responsibilities and expectations. We have included human resources operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Ensure the delivery of projects is in alignment and compliance with third party service providers, BMO’s business units, HR departments and lines of business
Overseeing and assisting with Human Resource projects to ensure that Human Resources policies and procedures are developed continuously to meet overall business requirements
Analyzes the organizational structure, the business, and industry to keep abreast of changes and trends and makes appropriate recommendations
Actively participates and seeks to have a key role in strategic business discussions
Engages business leaders in talent discussions, offering solutions and action plans
Establish and enforce all HR policies and procedures
Partnering with key stakeholders to understand business issues and proposing solutions via process or technical means
Building relationships and partnering with key stakeholders to understand business issues and proposing solutions via process or technical means
Partner with senior clients to help drive the People agenda through the business
Involved in employee relations issues within the group, including participation in internal investigations and providing recommendations for resolution
Human Resources Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Human Resources Operations
List any licenses or certifications required by the position: PHR, SPHR, SHRM, GPHR, HR, SCP, CP, HRCI, PMP, CI
Education for Human Resources Operations
Typically a job would require a certain level of education.
Employers hiring for the human resources operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and University Degree in Human Resources, Business, Education, Business/Administration, Human Resources Management, MBA, Management, Psychology, Public Administration, Communication
Skills for Human Resources Operations
Desired skills for human resources operations include:
Workday
Experience with MS Excel
Federal and state regulations
Human Resources theory and philosophy
Access
Business
HRIS systems
Employee relations
FMLA
Procedures
Desired experience for human resources operations includes:
Global Dashboard
Field Dashboard
HQ Dashboard
International Dashboard
People Path To Max Report
Turnover Reporting
Human Resources Operations Examples
1
Human Resources Operations Job Description
Job Description Example
Our innovative and growing company is looking for a human resources operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for human resources operations
- Work closely with our People Partner in Singapore to serve as a trusted resource for employee relations and performance issues
- Manage the HR divisions (and business) change request process as it relates to all AON Hewitt environment and process changes
- Develop and maintain relationships with industry contacts (internal and external) and consultants for the purpose of enhancing business effectiveness within the scope of accountability
- Provide regular updates to internal business partners and HR executives on the overall status of services
- Leverage service provider capabilities to improve efficiency while simultaneously ensuring risks are managed and business performance is maximized
- Assisting with communicating/revising internal policies, practices, and procedures
- Developing Human Resources strategies, aligned with business needs
- Conducting audits of employee and applicant data, associated policies and procedures, to ensure compliance with applicable Federal and State law
- Acting as a liaison and resource with employee relations, working closely with management to resolve concerns/issues
- Recommending new approaches, policies, and procedures to effect continual improvements in efficiency of Human Resource Department and services performed
Qualifications for human resources operations
- Be responsible for executing project planning, requirements gathering, coordinate/perform testing and successful production migration
- Partner with legal and compliance in order to ensure regulatory compliance
- Uphold the Firm's audit standards
- Ensure the proper data security for our Firms employee data
- Design processes for a sound employee, manager and HR user experience
- Act in a counseling role for individual employees and advise on their personal development and career opportunities
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Human Resources Operations Job Description
Job Description Example
Our company is growing rapidly and is hiring for a human resources operations. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for human resources operations
- Provide guidance to brand leaders on the preparation and delivery of MAC retail performance reviews and ensure timely completion
- Foster a culture of engagement and empowerment that values diversity and demonstrates fair and consistent management practices
- Own the Operations Coverage project portfolio including learning and development initiatives, diversity projects and initiatives, compensation projects and overall managing the implementation and project work for Ops Coverage
- Project manage planned and ad-hoc activities for the Ops coverage team
- Handle general human resources queries related to payroll, benefits, policy and leaves, among others
- Conduct Exit Interviews with departing managers
- Assist in administration of leaves of absence and coordinate with the firm’s disability leave provider on escalated disability issues
- Support the “year-end” process (Performance Evaluation, Compensation, Promotion)
- Filing, reporting and auditing of all HR related data and information for client groups to ensure accuracy and data integrity
- Mediate process and practice while reducing risk and ensuring regulatory compliance
Qualifications for human resources operations
- Team player who enjoys a high volume, fast paced and dynamic environment
- A minimum of ten (10) years of relevant experience within multinational organizations, among which, five (5) years are in managerial/supervisory positions
- A strong understanding of labor and employment laws, regulations, and practices is highly desirable
- Frequent travel, domestically and internationally may be required
- Deadline and customer support oriented
- Must be recent graduate of a degree program – Human Resources is a plus, but not required
3
Human Resources Operations Job Description
Job Description Example
Our company is looking to fill the role of human resources operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for human resources operations
- Provide information and coordinate activity related to established HR policies, procedures, or regulations (i.e., benefits, performance, EEO, safety)
- Establish and drive improvements on HR metrics to assist the business in making data based decisions
- Make this place a more awesome place to work while setting a new standard that other organizations will strive for
- Maintain data integrity of our HRIS for all employees (US, UK, Australia)
- Manage the Open Enrollment process and liaise between our various benefits providers
- Manage our People Partner and assist with the accurate processing of payroll, internal and external audits, payroll tracking and system configuration updates
- Develop and maintain an overall HR release management governance framework that ensures oversight of the AON Hewitt that is sustainable for current potential new outsourcing relationships
- Ensure HR COEs provide active governance over suppliers and service providers to ensure superior implementation of technology upgrades, updates, defect resolution and project/initiative implementations
- Act as the key interface with AON Hewitt for end-to-end delivery release management processes
- Monitor and manage AON Hewitt performance against project deliverables, working with BMO HR PMO
Qualifications for human resources operations
- Familiar with office software, such as Word, Excel & PPT and
- Ensure the implementation process meet MSA/SLA/ KPI contract guidelines
- Provide management information reporting for executives and key internal stakeholders, as required
- Oversee all enterprise releases of new HR applications and changes to existing HR systems environment
- Strong data analytical skills and PC skills such as Excel, Power Point
- Communicating and administering benefit programs
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Human Resources Operations Job Description
Job Description Example
Our company is searching for experienced candidates for the position of human resources operations. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for human resources operations
- Oversee the administration of company-wide human resources policies, procedures, and practices in accordance with stated corporate objectives and federal and state legal requirements
- Subject matter expert for LOA and FMLA related matters for Connected Car and Operations personnel
- Managing/Overseeing the Performance Management Process
- Managing all required HR record keeping
- Increasing effectiveness of HR programs and processes by training and counseling employees
- Maintaining current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws
- Supporting immigration processes
- Overseeing and assisting with HR projects as required by the Director of Human Resources
- Communicating and administering benefit programs, managing annual open enrollment process, resolving escalated benefit issues, and maintaining vendor relationships
- Managing all required Human Resource record keeping, including personnel files, government filing, and other essential employee record retention requirements
Qualifications for human resources operations
- Strong interpersonal, verbal and written communication skills with the ability to proactively deal with all levels of internal and external management, front-line staff members
- HQ dashboards
- Culture Survey reporting
- Rewards reporting
- Develop simple to complex HR reports using data from multiple HR data sources
- Go-to expert in pulling and generating people data reporting using the SuccessFactors Workforce Analytics Tool
5
Human Resources Operations Job Description
Job Description Example
Our company is looking for a human resources operations. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for human resources operations
- Assist Generalists with employee relations issues within the region, including participation in internal investigations and providing recommendations for resolution
- Supportive to all company initiatives, visions and goals
- Lead a diverse team of HR professionals focusing on development and growth
- Interpret, advise, coach, and mediate on HR-related matters with employees and managers
- Effectively investigate, document and apply corrective actions when appropriate for employee complaints
- Assess and identify employee and leadership developmental and training needs based on talent strategies of the company
- Coordinate and lead key management development and project initiatives that respond to current and projected organizational needs
- Assist with key management development and project initiatives that respond to current and projected organizational needs
- Bank-wide and departmental system projects which will improve accuracy and analyze data flows for process improvement opportunities
- Manage compliance and reporting of the bank’s Affirmative Action Plans
Qualifications for human resources operations
- Support the greater HR/Communications Team (such as HR Generalists, Talent Acquisition, Employee Experience, Communications) with ad-hoc projects related to reporting, data requests and analysis for the HQ population
- Identify workforce status and trends within employee data and can ‘paint the picture’ to what story is being told in a concise and illustrative way
- Project Management, Process, and Operational Support
- Support the project management of HR strategy and process supporting the HQ Talent Team
- Support the administration of ongoing people processes and tools
- Lead and assist with the simplification and documentation of internal HR processes and controls as needed