Lead, Housekeeping Job Description
Lead, Housekeeping Duties & Responsibilities
To write an effective lead, housekeeping job description, begin by listing detailed duties, responsibilities and expectations. We have included lead, housekeeping job description templates that you can modify and use.
Sample responsibilities for this position include:
Lead, Housekeeping Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Lead, Housekeeping
List any licenses or certifications required by the position: CPR, MRPT, US
Education for Lead, Housekeeping
Typically a job would require a certain level of education.
Employers hiring for the lead, housekeeping job most commonly would prefer for their future employee to have a relevant degree such as Collage and High School Degree in Supervision, Hospitality, Hotel Management, Education, General Education, Tourism, Management, Graduate, Engineering, Chemistry
Skills for Lead, Housekeeping
Desired skills for lead, housekeeping include:
Desired experience for lead, housekeeping includes:
Lead, Housekeeping Examples
Lead, Housekeeping Job Description
- Daily scheduling of work assignments for staff, ensuring compliance with set guidelines
- Ensure cleaning responsibilities are met to include all areas from ceiling to floor
- Jointly responsible with the Housekeeping Manager for refuse and recycling operation
- Ensure all janitorial supplies storage and organization
- Responsible for distribution and quantity of essential housekeeping and utility supplies and equipment
- Abide all fire regulations/codes involved with the facility
- In the morning / evening,obtain list of rooms to be cleaned / Arrivals and list of prospective check-outs
- Train new Room Attendants and Inspectors
- Under the general direction of the Environmental Service Manager, the environmental service technician is responsible for the cleaning of patient rooms, wall washing, all core areas on patient care units including nourishment room, soiled utility, medication room, nurses station, nurses lounge, , and other duties assigned which may include trash transported and disposed of properly
- Supervising the work performance of each room attendant, and house person ensuring that all set standards are maintained
- One year of specialized training in plumbing, carpentry, electrical systems, heating/AC or related areas is required
- Bilingual ( English-Spanish) prefer
- Personal and professional initiative, enthusiasm, and dedication to excellence in wide ranging services to the center’s clients and their customers
- Must have the ability to solve problems and respond to various requests and situations that arise
- Speak, read, and wright English – required
- Must have a minimum of four (4) years’ experience in housekeeping duties
Lead, Housekeeping Job Description
- Educating room attendants to keep carts and linen closets clean and tidy at all times
- Ensuring that at the end of the day all carts are stocked and free of garbage
- Informing management of any unusual happenings in the department so appropriate action can be taken
- Submitting all maintenance slip requests and returns completed slips to management when the job has been completed
- Performing weekly and monthly inventory of all housekeeping supplies
- Completing daily checklists and returns to management weekly
- Assisting with cleaning of guest rooms as needed
- Performing any other duties upon request
- Updating the status on all guest rooms through the phone in every guest room, immediately upon completion of the inspection
- Handling all guest requests within 15 minutes
- Performs any other duties upon request
- Minimum of three years of progressive job related experience
- Supervising evening turndown service, and turndown attendants, front of house attendants, laundry, and office attendants
- Preparing evening announcements, weekly standards to keep associates informed of changes, problems, new policies
- Updating forms and checkoff lists as changes are made
- Interviewing and hiring new associates for all second shift positions
Lead, Housekeeping Job Description
- Conducting counseling and coaching sessions further disciplinary actions for associates
- Keeps hallways, ice/vending areas and stairways clean and free of obstructions
- You are responsible for all aspects of Health, Safety & Security within your team, in line with the Group Policy (HS001)
- Assists in breaking out of boards for the team
- Inspects rooms once cleaned by the Room Attendants
- Assists with periodic linen and supply inventories
- Trains, leads, coaches, and corrects a team of Core, Regular, Seasonal, and Part Time Housekeeping Staff (in conjunction with the Housekeeping Manager and Housekeeping Supervisor)
- Ensures that employees have to the skills, tools, and knowledge required to perform their job at the highest level (while remaining engaged)
- Plans, assigns, and directs the work of the Housekeeping staff
- Appraises, rewards, and disciplines staff by addressing any complaints with the Housekeeping Manager to seek a resolution
- Experience and training in “Green Cleaning” techniques
- With use of personal protective equipment, must be able to work around blood borne pathogens
- Must have ability to work independently collaborate with other departments
- A minimum of six (6) months of experience in the hospitality, hospital or home/office cleaning field required
- Previous housekeeping experience in vacation properties preferred
- Work holidays and weekends will be required
Lead, Housekeeping Job Description
- Inspects and evaluates all units and work areas
- Documents inspection forms to hold cleaners accountable and uses these as recognition or re-training tools
- Is responsible for the Housekeeping staff following the established uniform and appearance policies (takes corrective action if necessary)
- Assists the Housekeeping Manager in inventory management
- Ensures proper and timely communication with the Front Desk regarding owner/guest special requests, early check-ins, late check-outs, and room moves
- Has working knowledge of all department equipment
- Establishes and demonstrates standards and procedures for housekeeping staff (to include OSHA standards, Intrawest G&Os, Safety Standards, Guest Service Standards, and all company SOPs)
- Creates and maintains detailed, high-quality, and accurate Standard Operating Procedures (S.O.P.s) for all Housekeeping lodging operations in conjunction with the Executive Housekeeper
- Continuously seeks new ways to improve the current processes
- Obtain daily list of rooms to be cleaned/guest arrivals and check-outs
- Able to communicate in Spanish is a plus
- Ability to follow safety guidelines
- Ability to accomplish assigned tasks within a prescribed time limit
- Ability to perform varied manual cleaning and related labor
- Ability to understand and follow work schedules
- Ability to use good judgment in any situation not covered by daily work schedule
Lead, Housekeeping Job Description
- Supervises clean-up of the assigned work areas
- Other duties as assigned by Housekeeping Supervisor & Manager
- Assures turnaround time of assigned work area is maintained within established standards at all times
- Reports workflow, system, and efficiency problems, with a suggested plan of corrective action, to department leadership on a timely basis, to keep leaders informed and if there is a need for additional support for resolution
- Provides support to staff in completing backlogs
- Serves as a resource for staff when other department leadership is not present
- Provides ongoing guidance and support necessary for personnel to achieve their optimal level of work performance and job satisfaction
- Assures team members are following policies, procedures, and work rules and reports non-compliance and/or performance concerns to department leadership
- Communicates errors and educates staff to improve efficiency, quality, and productivity
- Assists with department orientation and training of new staff members and provides ongoing education to team members, as needed
- Ability to use personnel efficiently
- Ability to work effectively as a leader and a team player
- Minimum 1 year of experience supervising or leading a housekeeping team or equivalent industry is required, preferably in a high volume hotel, conference center or resort
- Ability to lift and carry heavy objects, bend, squat
- Ability to work around motors, pumps, gear boxes, boilers, chillers, Work will be performed around potentially moving equipment – safety precautions required
- Experience with computer systems such as Springer-Miller Systems (SMS) Property Management System, and/or Kronos Timekeeping preferred