Mail Associate Job Description
Mail Associate Duties & Responsibilities
To write an effective mail associate job description, begin by listing detailed duties, responsibilities and expectations. We have included mail associate job description templates that you can modify and use.
Sample responsibilities for this position include:
Mail Associate Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Mail Associate
List any licenses or certifications required by the position: US, TA
Education for Mail Associate
Typically a job would require a certain level of education.
Employers hiring for the mail associate job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in Supervision, Education, General Education, Marketing, Technical, Business, Associates, Business/Administration, Management, MBA
Skills for Mail Associate
Desired skills for mail associate include:
Desired experience for mail associate includes:
Mail Associate Examples
Mail Associate Job Description
- QA all emails, ensuring content is accurate and links work
- Optimize results for email campaigns by testing subject lines, creative, copy
- Ensure high inbox deliverability rate for all email campaigns
- Be the expert on email best practices, technologies, trends, and CAN-SPAM laws
- Provide and implement recommendations for continual improvement of email campaign process
- Build new email templates and other email communication in response to and in anticipation of business needs
- Convert digital files to formats such PDF, TIFF, PostScript, XML, etc for import into document repository and management systems
- Index, store, retrieve electronic documents in a mass storage system
- Manage document storage system to meet customer’s archiving requirements
- Catalog electronic documents to media such as CDROM, disk, or tape and distributed as required
- A thorough understanding of Risk management, Control Self Assessments and Business Continuity Planning
- A minimum of two years General Services, Statement Print, Mail & Messenger operations experience and knowledge of best practices in this area
- High energy, self-driven, self-aware, accountable, and excellent at follow-up communication
- Interested in email marketing, the email creative process, and working with creative people
- Intermediate HTML and Photoshop skills required
- Passion for online shopping and the home a plus
Mail Associate Job Description
- Work with designers and coders to implement code and QA HTML for new campaigns
- Set-up and schedule email campaigns in ESP (Marketo and ExactTarget experience a plus)
- Own A/B testing strategy, reporting and analysis for all email campaigns to the MFP audience
- Provide insight and guidance to the content team based on email performance
- Use knowledge of email best practices and performance metrics to optimize campaigns and templates
- Train all new hires
- Be a subject matter expert about email and messaging platforms and contribute to strategy and plans for growth
- Track, test, and optimize the user funnel to ensure key performance metrics and to continuously improve best practices
- Plan research necessary to understand customer needs and new opportunities
- Sells postage stamps, postal retail products, and shipping supplies
- Minimum one year experience in a mail center environment
- Bachelor’s Degree and 1-3 years of relevant marketing experience (email preferred)
- Email service provider (ESP) and Google Analytics experience preferred
- HTML experience – including knowledge of responsive email design is a plus
- Demonstrated knowledge of reporting tools and metrics
- Good communication skills, professional, polite and mannerly
Mail Associate Job Description
- Submits daily cash, sales, and supply reports
- Ensures proper packaging/labeling of all materials being shipped
- Keeps lobby supplies stocked and lobby message boards updated with informative information
- Orders and maintains appropriate level of postage stock, forms, and shipping supplies
- Handles claims and refunds or refers customers to main facility for service failures not covered under the contract
- Provides flexible coverage and availability during extended operating hours at peak seasons (Christmas, Taxes, graduation) and during special release days
- Maintains accurate records and retention in accordance with department record retention guidelines
- Conducts regular internal audits for post office, and assists auditors with external audits
- Ensures accuracy of customs’ documentation in accordance with export compliance guidelines
- Will need to drive an Electric Cart around campus as needed
- A thorough understanding of Mail & Messenger, and statement printing operations
- Hands on experience with a major ESP
- Deep understanding of email metrics
- Familiarity with HTML, CSS and email design best practices (coding experience a plus)
- Experience and comfort managing projects with moving parts and several stakeholders
- Experience building test & learn programs
Mail Associate Job Description
- Back-up Receptionist duties daily, including answering multi line phones, transferring calls, greeting visitors, and other duties as required
- Handling time sensitive material like confidential, urgent packages
- Perform other tasks as assigned as deliver some mail to other facilitied
- Load, unload van as required
- Deliver mail and accountable packages to clients within building
- Perform various outbound mail center duties (scan, make label, track, courier pickup)
- Maintain logs and mail folders for accuracy
- Address and label letters
- May need to move desks and file cabinets
- Participate in cross-training and perform other duties as assigned (reception, print, scanning, meeting services, etc)
- A minimum of two years experience in employee management
- Ability to copy write for email newsletters (subject lines, headlines and descriptions)
- Advanced analytics skills and ability to derive actionable insights
- Powerpoint/Keynote, Photoshop, Dreamweaver, Google Analytics, Salesforce Marketing Cloud(ExactTarget)
- Willingness to work on a flexible schedule, according to activity volume (including Saturdays when necessary during end of quarter)
- Ability to travel to various client sites for business purposes- must have valid drivers license
Mail Associate Job Description
- Work inside to assist with mail and package sorting and scanning
- Track and maintain records and logs of signature controlled mail items
- Reviews mail requests and attached document(s) to verify correct administrative required fee and justification for the requested transaction
- Identifies, compiles, sorts, organizes, and records appropriate data
- Sort mail according to destination and type
- Distribute and collect mail, and prepare packages for pickup by specialty delivery service
- Readdress undeliverable mail
- Documents status of complex search request into tracking system
- Stores documents in secured area, destroying as required
- Identifies and reports issues to supervisor for resolution
- Requires intermediate computer skills, specifically with Microsoft products (Excel, Word)
- Individual must be flexible and comfortable working through change and ambiguity in a highly dynamic environment
- Detail oriented with strong project and process management skills
- Minimum 2 years of consumer marketing experience
- Proven track record executing marketing campaigns in the consumer web apps, software, or ecommerce space
- Demonstrated track record of experimentation leveraging data insights to drive growth