Manager, Regional Operations Job Description
Manager, Regional Operations Duties & Responsibilities
To write an effective manager, regional operations job description, begin by listing detailed duties, responsibilities and expectations. We have included manager, regional operations job description templates that you can modify and use.
Sample responsibilities for this position include:
Manager, Regional Operations Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Manager, Regional Operations
List any licenses or certifications required by the position: LEAN, NTP, PMP, ITIL, URAC, CPR, FTA, NATE, PV, NABCEP
Education for Manager, Regional Operations
Typically a job would require a certain level of education.
Employers hiring for the manager, regional operations job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Management, Engineering, Education, Medical, Business/Administration, Technical, Business/Management, Finance, Nursing
Skills for Manager, Regional Operations
Desired skills for manager, regional operations include:
Desired experience for manager, regional operations includes:
Manager, Regional Operations Examples
Manager, Regional Operations Job Description
- Compiles information and results from different sources and provides reports and analyses across a range of topics when required
- Coaches and mentors both direct/ indirect reports, and attracts, develops and retains talent
- Lead and provide technical expertise to the regional team in support of organizational objectives
- Champion safety
- Align with Supply Chain and Sales to achieve operational objectives in safety, cost, customer service, delivery and inventory
- Lead development of the regional financial operating plan, which includes manpower requirements, equipment, maintenance, safety and security
- Lead warehouse operations audits for all of the facilities in the region
- Ensure staff is adequately trained and licensed, precautions are taken to protect company assets, and buildings, materials, equipment and grounds are maintained
- Supports, coaches, and mentors Branch Managers to ensure overall success
- Drives profitability and success throughout the Region
- Exemplary compliance record
- CSC & CIM (or predecessor CIF) or CFA an asset
- The employee must occasionally lift and/or move up to 25 pounds and on occasion up to 50 pounds
- Support the hiring and training of founding operations staff for new schools
- Develop and execute school start-up plans in coordination with other regional teams
- Evaluate the scalability of existing systems and find ways to address areas of inefficiency
Manager, Regional Operations Job Description
- Manage the timely resolution of trouble tickets, including the dispatch of contractors to diagnose and resolve issues in accordance with company standards, policies and procedures, federal, state and local rules and regulations and act as an operational acceptance point of contact for new equipment installs on all sites
- Manage, coach, develop and deploy regional field service employees
- Using information from sales management and directly from SFDC, assist in the development of the biweekly and weekly sales forecast
- Track Forecast to Actual Performance
- Working with headquarters and channel marketing, track dealer performance
- Provide a weekly cadence in forecast calls
- Manage, plan, prepare, monitor, and reconcile the region operational and grant budgets
- Provide consistent supervision of Regional Coordinator by coaching, counseling and supervising direct report, providing timely evaluations, appropriate performance feedback
- Assist in and monitor implementation process
- Responsible for overall operational enablement and risk oversight for the BC Region – coach Field Operations team to take appropriate action to close gaps identified
- Ability to consult with key stakeholders
- Ability to manage teams across regions
- VP escalation point
- Determine staffing plans that promote the most effective use of all teammates
- Minimum of one (1) year's experience demonstrating strong understanding of commercial insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity) government insurance programs (Medicare, Medicaid) required
- Minimum of two (2) years' management experience required
Manager, Regional Operations Job Description
- OEnsures record retention procedures are followed (protection, security, transference, etc)
- Full accountability for the financial performance of all works carried out in your region
- Ensuring competent resources are in place to meet fluctuations in work load demands
- Performance management of all employees within your region – target setting and monitoring
- Complete disciplinary processes with employees where required
- Identify and implement training programs where required with selected employees
- Be actively involved with the Operations management team to resolve work flow issues
- Work with supply chain management to maintain adequate stock levels within any stores under your control
- Monitor systems and processes that track assets coming in or out of your region through ByBox
- Provide direction to all employees within your region
- Knowledge of SAP and SFDC or a comparable CRM is a plus
- Must be an excellent communicator and collaborator
- Individual must be competent with numbers
- Must have the ability to work well in highly complex situations and environments
- Candidate will remain cool under pressure and can handle multiple tasks concurrently
- Hands-on attitude and capability is a must
Manager, Regional Operations Job Description
- High school graduate or equivalent with additional technical training and experience in related maintenance procedures
- Lead Regional team to ensure that the core operational processes of service partner on-boarding/compliance, service partner management, and work order management are being followed properly and improvements in this process are made on an as needed basis
- Set clear goals and expectations for all Region team members and hold them accountable
- Lead Regional team to ensure service delivery, customer deadlines are met, and customer service KPIs (Key Performance Indicators) are updated, tracked and acted on each day to meet the customer/BES goals
- Evaluate and implement operational strategies that will position the Company to grow our current portfolio
- Thoroughly understand the scope and terms of each client’s contract within the region and communicate the specifics to all region team members
- Work closely with National Accounts to understand any contract/term changes for each client and inform regional team
- Responsible for facilitating weekly regional operationally updates to team
- Ensure structural integrity and regulatory compliance for all assigned assets
- Perform and record site inspections in accordance with FAA/FCC and Safety regulations
- Must possess knowledge and oversight of operational safety protocols
- Ability to use and develop business analytics and reporting, presenting to cross functional groups
- Strong interpersonal and communication skills experience leading and developing teams
- Capability to manage large projects by employing Lean methodologies
- Seven or more years’ experience working in senior housing as an Executive Director or three or more years’ experience as a senior housing Regional Manager supporting multiple communities
- Exceptional written and verbal communication skills strong computer skills
Manager, Regional Operations Job Description
- Responsible for maintaining company vehicle in accordance with DOT and Fleet department standards
- This position is responsible for identifying qualified vendors/subcontractors and planning, scheduling, coordinating, and approving their work
- Oversee projects that tenants are implemented on a system wide basis
- Leading the operational efforts for the Gulf Coast market
- Interfacing with sales, administrative support, dispatch, drivers and regional management to best serve our clients and our company
- Collaborate in development of the annual market budget and review of company financial reports
- Conducts routine strategic area leader meetings, center administration and operations meetings
- Works closely with fundraisers to ensure needs are met and smooth workflow is established
- OProcessing of Campaign pledges, donations, and payments in a timely manner
- ODonor database management
- Possess good conflict resolution and diagnostic questioning techniques
- Experience in the preparation, analysis and reconciliation of budget and statistical reports
- Ability to provide direction and handle operational matters through planning, organizing, coordinating and prioritizing office activities and information flow
- Working knowledge of operating processes and systems, database management, protocol development, and community engagement
- Demonstrated capacity to exercise independent judgment and sound decision-making in the midst of diverse and complex organizational environments
- Proven experience as proactive planner and problem-solver