Regional Operations Manager Job Description

Regional Operations Manager Job Description

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Regional operations manager provides felt Leadership on Core Value performance, including compliance to DuPont Standards, Process Safety Management (PSM) standards, Environmental regulations, OSHA regulations and area/site EH&S policies.

Regional Operations Manager Duties & Responsibilities

To write an effective regional operations manager job description, begin by listing detailed duties, responsibilities and expectations. We have included regional operations manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Able to manage employee and external vendor service delivery, across virtual teams and multiple global geographies to improve their performance through observing, assessing and sharing information about performance expectations
Change agent to positively impact the operational effectiveness and Client Experience
Set and reinforce consistent standards and ensure effective client communications
Accountable for Governance, Supervision & Operational Risk Management
Responsible for overall operational risk for the GTR Region – coach Field Operations team to take appropriate action to close gaps identified
Change management leader – accept and successfully executes change while supporting employees through proactive communication, issue resolution, and effective decision-making
Demonstrate leadership of performance assessment such as ensuring that all employees participate in discussions focused on performance to mandate, they receive targeted coaching to improve performance and engage in active talent management strategies within the region identifying the strengths of potential resources/talent to meet business objectives
As a trusted advisor to the unit's leadership team and other functions, provides essential business operational support acting as a sounding board for business issues, adding value to leadership discussions, operational discussions
Facilitates and maintains the AOP process for the unit, including definition of strategy, objectives, detailed plans and KPIs and coordinating with different functions in the unit
Leads the execution of various special projects/ task forces/ business improvement initiatives as requested by senior management

Regional Operations Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Regional Operations Manager

List any licenses or certifications required by the position: LEAN, NTP, PMP, ITIL, URAC, CPR, FTA, NATE, PV, NABCEP

Education for Regional Operations Manager

Typically a job would require a certain level of education.

Employers hiring for the regional operations manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Business, Management, Engineering, Education, Medical, Business/Administration, Technical, Business/Management, Finance, Nursing

Skills for Regional Operations Manager

Desired skills for regional operations manager include:

Business model
Operating procedures and protocols
Excel
Business theory
Business processes and operations
Management principles and budgets
Operation at each site
OSHA safety standards and regulations
Basic laws and regulations
SQL

Desired experience for regional operations manager includes:

While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel
The employee is occasionally required to stand
Extensive driving and air travel
Hustle! Ability to help with on the ground execution of large events
Experience making data-driven partnership and sales decisions, demonstrated business sense and deal intuition through successful projects in the past
Proven record of hitting targets, managing pipelines and tracking your business with KPIs

Regional Operations Manager Examples

1

Regional Operations Manager Job Description

Job Description Example
Our company is growing rapidly and is hiring for a regional operations manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for regional operations manager
  • Provide the leadership and subject matter expertise to assure the consistent execution of the goals and objectives of the Network Operations organization
  • Collaborate with the Vice President and peers to set strategy for Network Operations organization
  • Manage and deliver against annual repair and maintenance budget in excess of $10 million
  • Provide leadership and direction in response to field-related disaster recovery efforts
  • Maintain and enhance a strong service-oriented environment focused on enhancing the customer experience through timely and quality delivery of asset information and issue resolution
  • Ensure assets’ quality compliance and cleanliness complies with customer and landlord expectations
  • In collaboration with Supply Chain leadership, develop strategic sourcing approach to aggregate spend across select vendor partnerships
  • Conduct periodic training in support of compliance and other training initiatives and requirements, including ensuring area personnel are current on required training (e.g., FAA, FCC, EME, OSHA 10, CPR, first aid, tower rescue)
  • Staffing (identification, recruiting, interviewing, offers)
  • Strategic plan owner for specialty needs (CEMA, COOP, 203k, Bond)
Qualifications for regional operations manager
  • HVAC industry preferred
  • Strong subject matter knowledge on the full spectrum of IT building blocks including packaged software applications, software applications development, network, data centers, end user computing, telephony, mobility solutions, systems integration, reporting tools
  • Ability to identify key contacts for follow up
  • Technical Background and working knowledge of baggage handling systems and electrical and mechanical controls
  • Scorecard and Dashboard Management
  • Customer escalation point
2

Regional Operations Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of regional operations manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for regional operations manager
  • Support CT, MA, ME, NH, OT, RI & VT markets
  • Support MI and OH markets
  • Support BC, Canada, OR & WA markets
  • Reviews P&L for assigned regions
  • Responsible for territory development by growing profit, cash flow and market share
  • Responsible for recruiting, training, mentoring, performance management, communications, succession planning
  • Lead projects to operationalize the region’s academic and cultural vision
  • Support strategic annual planning and budgeting processes
  • The management of all resources engaged in the delivery of all work within your defined area
  • The Health, Safety and Compliance of all employees (direct or sub-contract) engaged on any activity within your region
Qualifications for regional operations manager
  • Two (2) years' experience providing services or products to hospitals preferred
  • Develop and execute strategies to grow profit, cash flow and market share and achieve key business objectives
  • Participate in associations and appropriate lobbying efforts
  • A minimum of 5 years experience in a senior sales operations role
  • College degree in business, finance, or management preferred
  • Ability to interact with all levels of the organization – from the rep through executive levels
3

Regional Operations Manager Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of regional operations manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for regional operations manager
  • Actively assist in any company wide strategy for the benefit of the business
  • Manage any incentive schemes as they relate to your region, with your employees
  • Provide guidance and identify support requirements that enables you to manage your region effectively
  • Ensure technical assistance is provided to your employees where required
  • Ensure all employees act and behave in a courteous / professional manner at all times
  • Take ownership of any concerns, priority or otherwise, that directly affect the operation of our business in your area
  • Review results and challenges from sustainability scorecard, Associate observations, RCC results, IL
  • Train new Lead Trainers in each store
  • Sole responsibility of the management of the Region’s P&L of $25-30MM
  • Analyze financial data and effectively utilize information to drive regional operational improvements to obtain the desired financial results
Qualifications for regional operations manager
  • Track overtime, attendance, and PTO Develop and conduct educational programs to keep teammates up-to-date on DaVita policies, new laws and regulations impacting work, and other information necessary to maintain teammates’ knowledge of department processes and goals Know, understand, follow, and implement DaVita safety and security policies and procedures
  • Bachelor’s degree in a Business, Operations Management, or a Logistics/Supply Chain related discipline
  • A minimum of 7 years of experience managing a large scale warehouse or multi-site distribution centers
  • Proven track record of reducing operating expense and identifying and implementing productivity improvements in warehousing operations
  • Experience in Warehouse Management Systems (WMS) required, with Dock and/or Yard Management Systems a plus
  • Exposure to large integrated software platforms (DRP, SAP, TMS)
4

Regional Operations Manager Job Description

Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of regional operations manager. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for regional operations manager
  • Perform routine site audits to ensure tenant compliance per the lease agreement, complete site summaries within 24 hours of lease execution
  • Manage efficient repair, maintenance, inspection, security and operation of all tower assets within assigned area
  • Ensure proper visibility and escalate major hazards which present safety or structural integrity issues to Sr
  • Respond and resolve any tower damage caused by natural disaster or falls
  • Provide update/ revisions to CADD drawings as needed or as site details change
  • Manage Notice to Proceed (NTP) process by tracking tower modification (MOD) schedules, approving NTP start dates and issuing NTPs on all new leases and amendments
  • Perform A&E and Pre and Post construction walks on all new leases and amendments ensuring the proper installation of equipment
  • Respond to inquiries and concerns of Ground Owners, Tenants, Vendors, and municipalities and contractors
  • Maintain a good and professional working relationship with Ground owners, Managers and Public officials
  • Collect and track site information such as Fiber, Generators, Lighting systems and monitoring systems
Qualifications for regional operations manager
  • Know, understand, implement, follow, and communicate to teammates all DaVita employment policies and procedures, awards, and other opportunities within company and foster a positive work environment o Facilitate teammate development (PDRs, coaching, mentoring, DaVita training, outside training)
  • Deep understanding of facility operating budgets and experience in developing and maintaining cost and performance criteria
  • The ability to work on multiple projects and solve complex operational, budgetary, and human resource challenges is critical
  • Individuals in this position are expected to work beyond normal business hours, on weekends and holidays or to fill open Executive Director positions’ when necessary or as assigned
  • Confident and engaging and able to relate to people at all levels
  • Strong planning, decision making and leadership skills are essential strong interpretive and public presentation skills
5

Regional Operations Manager Job Description

Job Description Example
Our company is hiring for a regional operations manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for regional operations manager
  • Recruits, hires and trains staff including managing, evaluating, coaching and disciplining
  • OReviews and approves supply requisitions by identifying needs
  • Management of office records
  • ODesigns and ensures filing systems are maintained
  • Maintains organizational continuity by documenting and communicating actions, irregularities and needs
  • Achieves financial objectives by anticipating requirements
  • Works closely with the Events Staff to manage all aspects of events throughout the Eastern territories
  • Provides assistance and service to JNF Volunteers (lay leaders, donors)
  • Maintains up-to-date information on all aspects of operations for campaign and support staff to provide additional assistance and fill-in when staff is out
  • Responsible for coordinating and directing the maintenance and repair of all company and client property and equipment including vehicles, instruments, blowers, pumps, compressors, generators, UPS, fire systems, HVAC, BAS and water source heat pumps
Qualifications for regional operations manager
  • Dedication to providing excellent customer service to both internal and external stakeholders and staff
  • Demonstrated ability to plan, organize, prioritize, delegate, and coordinate multiple work activities in a fast-paced team environment and meet critical deadlines
  • Willingness and ability to learn and grow to meet the changing requirements of the job
  • Experience training & motivating employees and/or a team of coworkers
  • Demonstrated ability to analyze information and make recommendations to a variety of audiences
  • Strong project management skills and in-depth experience working in a team environment, but also comfortable working independently with minimal guidance

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