Night Audit Job Description
Night audit
provides gracious and efficient telephone service as it relates to general PBX services.
Night Audit Duties & Responsibilities
To write an effective night audit job description, begin by listing detailed duties, responsibilities and expectations. We have included night audit job description templates that you can modify and use.
Sample responsibilities for this position include:
Assist with Concierge services in the absence of the Concierge
Maintain proper operation of the P.B.X
Maintain proper record keeping (i.e., log books)
Complete the initial direct bills, daily, and place on the Property Accountant's desk
Communicate discrepancies in cashiers’ work to Assistant Controller and Controller daily, communicate to appropriate department manager
Check in and out hotel guests in a confident, professional and friendly manner
Complete all items on the checklist by end of shift
Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests
Issue guest safety deposit boxes
Verify credit limit report
Night Audit Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Night Audit
List any licenses or certifications required by the position: AED, CPR, ICS
Education for Night Audit
Typically a job would require a certain level of education.
Employers hiring for the night audit job most commonly would prefer for their future employee to have a relevant degree such as High School and Collage Degree in General Education, Education, Accounting, Hospitality, Finance, Graduate, Business/Administration, Hotel and Restaurant Management, Associates, Tourism
Skills for Night Audit
Desired skills for night audit include:
Accounting principles
Execute to standard
Events
Attractions
Immediate area
Services
Fire and emergency procedures
Front Office and PBX Moments of Service scenarios
Security procedures
Front and PBX Moments of Service scenarios
Desired experience for night audit includes:
High school graduate, able to work the overnight shift consistently
This is an overnight shift, candidates must be willing to work overnight
Opera skills preferred but not required
Night auditors must have good customer service skills to help guests and perform front desk duties
Previous Front Office experience preferred
Must have full availability for overnight shifts from 11pm-7am
Night Audit Examples
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Night Audit Job Description
Job Description Example
Our growing company is looking to fill the role of night audit. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for night audit
- Performs all other duties as directed by immediate supervisor
- Other Department related duties as become necessary
- Answer all phone calls from guestrooms, outside lines, and internal call with proper telephone etiquette
- Assign room to guest request and preference whenever possible
- Provide all guests with overview of hotel and amenities
- Process all payments types charges, cash, checks, debit or credit cards
- Discreetly handle confidential guest information
- Run daily reports and check for accuracy
- Complete shift checklist
- Taking walk-in reservations during shift
Qualifications for night audit
- Strong communication skills – must be able to speak, read, write and understand English and Spanish, German would be a plus
- Must be willing to work a night schedule
- Knowledge Opera system will be a plus
- Three to five years of previous customer service experience in a 5* Hotel preferred
- Must be able to work over night, weekends, and holidays
- Must be able to work weekends and holiday
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Night Audit Job Description
Job Description Example
Our innovative and growing company is hiring for a night audit. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for night audit
- Handling, directing, and responding to guest inquires
- Communicating effectively with other personnel and departments to ensure that guest needs are met
- Accurately handle credit cards, cash and check transactions
- Process Night Audit Procedures
- Coordinate with Bell staff to issue guest amenities (bike/kayaks/gifts/deliveries, shuttle runs to town, etc)
- Knowledge of Boothbay Harbor and surrounding area
- Manage the late check- ins
- Perform nightly accounting
- Address staff and guest requests
- Follow and review night audit check lists
Qualifications for night audit
- Must have the ability to follow direction and a willingness to learn
- Must meet standards of cleanliness, employee satisfaction, productivity, safety and guest comfort and satisfaction standards as established by the Company
- Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the Company, including evening, nights and weekends
- Upon employment, all employees are required to fully comply with Newpark Resort and Hotel rules and regulations for the safe and effective operation of the facilities
- Must be able to push/pull carts and equipment weighing up to 250 lbs
- Must be able to exert well-paced ability to reach different locations of the project on a timely basis
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Night Audit Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of night audit. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for night audit
- Balance guests transactions
- Be the extension of the Management team by overseeing the night operation
- Posting and balancing charges and settlements for room, restaurant and bar daily work
- Resetting the systems for the next day's operations
- Audit, balance and report on all food and beverage outlets
- Audit, balance, post and report on the front desk to include but not limited to
- Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing
- Prepare and input statistics and income journal sheets for preparation of daily reports
- Balance and close all bank ticket codes, daily
- Run night audit final after insuring all revenues are in balance nightly
Qualifications for night audit
- Requires listening and hearing ability and visual acuity
- Must possess sufficient relevant experience to perform the tasks assigned
- Be reliable and willing to work the overnight shifts but also have the spring to work during the day if/when required
- Be an outstanding problem solver, go-to and all-round decision maker / driver
- Keep a cool head and a warm smile under pressure
- Energise the team by contributing to their drive and passion to wow our guests with personal touches, thoughtful gestures and real care
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Night Audit Job Description
Job Description Example
Our company is looking for a night audit. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for night audit
- Perform the duties of a Front Desk Clerk including express checkouts
- Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
- Process invoices, post checks to vendors and distribute employee checks
- Respond to guest complaints, requests and emergencies
- Reconcile all accounts in a timely manner
- Verify that all EOD work has been performed by other departments
- Schedule guest wake-up calls and reservations for the following day
- Respond to guest inquiries, concerns and complaints as needed
- Answer phones and place reservations
- Completes daily check list and tasks
Qualifications for night audit
- Also be the person that makes sure that on your watch, what must get done, gets done!
- Use their initiative to make decisions in the best interests of our Guests and our business simultaneously
- Do the safety dance whilst ensuring a safe working environment and maintaining all WHS policies and procedures
- Get their fashionista on, to look a million bucks at the beginning AND END of the workday
- Must be able to handle multiple tasks and projects simultaneously, prioritize tasks and organize assignments
- Must be completely flexible and be able to work weekdays, weekends, nights and holidays
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Night Audit Job Description
Job Description Example
Our company is hiring for a night audit. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for night audit
- Maintains house bank
- Must help keep front desk and all Colleague areas clean
- Attend all monthly departmental and resort required meetings
- Maintains discretion and security for the resort and our guests
- Reports all safety incidents to on-duty supervisor
- Assists with guest issues
- Reconciles all revenues on the overnight shift
- Processes knowledge of hotel operations, the surrounding geographic area and all hotel facilities
- Perform all night audit procedures
- Audit guest accounts to ensure that room rates and market codes are correct
Qualifications for night audit
- Be able to work overnight hires weekends and holidays
- Previous Opera experience preferred
- 1+ year experience in customer service or hospitality
- Knowledgeable about Microsoft programs and other computer software
- Compute basic mathematical calculations (add, subtract, multiply and divide numbers) to serve others, and knows how to multi-task while ensuring accuracy
- Experience working overnight preferred