Operation Specialist Job Description
Operation specialist
provides technical support for the implementation of Access and CORE network deployments (Transport, IP Core, Spine & Leaf, etc).
Operation Specialist Duties & Responsibilities
To write an effective operation specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included operation specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Review Incident tickets to ensure content and accuracy
Work with Vendors and internal development teams to drive resolution, recovery of Incidents, provide Communication of Incident and Change to Client Groups
Drive the defined Change Management process to delivery teams
Manage expense, capital and headcount targets
Sanity testing, perform trend analysis to identify problems before a significant incident occurs
Monitor campaign/program results in marketing system to ensure the lead data is being captured & routed correctly (from response to qualification to lead distribution)
Upload the lead/customer engagement data to global system on weekly basis
Track marketing performance including leads number, conversion rate etc by industry/region on weekly basis
Provide marketing performance tracking and analysis report on weekly, monthly and quarterly basis
Track all marketing spend (budget, PO, and invoice) and ensure spend is categorized correctly based on global guidelines
Operation Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Operation Specialist
List any licenses or certifications required by the position: CCNA, CCNP, ITIL, V3, PMP, APICS, UL, IP, NYSC, DOT
Education for Operation Specialist
Typically a job would require a certain level of education.
Employers hiring for the operation specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Engineering, Education, Business, Finance, Management, Marketing, Accounting, Technical, Business/Administration, Computer Science
Skills for Operation Specialist
Desired skills for operation specialist include:
Excel
MS Office
Accounting and finance is mandatory
Routing protocols
Scripting languages
Firewalls
Mobility Transport Network
Proxies
RAN products & their IP transport
Scripting languages & internet technologies and concepts
Desired experience for operation specialist includes:
Mental ability to manage interpersonal interactions of a complex and critical nature, develop and cultivate personal and professional relationships within and outside the company
Possess superior organizational time management skills
Must be able to sit, stand, bend and lift up to 50 lbs
Follow operation document or leader instruction to conduct predefined project operation in timely manner with minimum errors
Able to operate precisely according to the operation document
Keen on operation efficiency
Operation Specialist Examples
1
Operation Specialist Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of operation specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for operation specialist
- Perform ad-hoc analysis and research as needed to resolve data discrepancies
- Follow up with vendors to ensure report is submitted in a timely fashion
- Drive additional projects as assigned
- Regular data update in internal databases, deletion or correction of data in various applications
- Securities opening and maintenance of static data on customer request
- Proactive cooperation with data providers as SIX Financial Information and Fund Administrators to prevent the potential losses
- Process optimisations and ensuring the highest quality of pricing with cooperation with Business Applications Owner and IT Support
- Do regular KPI analysis for the INS project management of all DI products and report to installation Operation manager
- Initiate to drive INS PM excellence based on performance matrix indicator
- Control project cycle time, identify and report process issue or personal quality or compliance concerns immediately to their Line Manager
Qualifications for operation specialist
- Able to work as one team
- Can list some specific requirements here, such as Entry Skill Level, Target Skill Level and its deadline
- Minimum 3 years of relevant experience in marketing operation
- Good communication skill to interacts comfortably with employees across team and with vendors
- Knowledge about Salesforce, Siebel or other CRM system would be plus
- Marketing background would be plus
2
Operation Specialist Job Description
Job Description Example
Our company is looking for an operation specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operation specialist
- Provide logistical support to help IS/FE fix relevant issue and improve productivity
- Act as local nominated contact for PV
- Undertake follow-up/investigation of local cases of special interest, , fatal case, cluster ADEs, , as appropriate
- Collect and manage status reports on current programs, ongoing initiatives, and all other relevant information requested by management
- Monitor, track and report internal and external measurements relating to the operation of the inventory programs
- Identify opportunities to enhance inventory position, including surplus inventory
- Identify opportunities to enhance inventory program internal processes resulting in increased operational efficiency
- Document and communicate process and procedures related to the performance metrics
- Utilize record management systems to respond to confidential request from Compliance, Legal and other internal departments
- Process request to setup branch and rep numbers
Qualifications for operation specialist
- Present investigative findings to management, examiners, and auditors
- Maintain pristine records related to compliance operations
- 3-5 years experience compliance operations experience in payments, banking, insurance, gaming, or e-commerce with a preferred 1 years experience preparing Suspicious Activity Reports (SAR)
- Expert ability to gather data across multiple proprietary and public sources and synthesize the information to determine the if prohibited activities have occurred
- Coordinating and supporting internal education program
- Business management or financial management background would be a plus
3
Operation Specialist Job Description
Job Description Example
Our innovative and growing company is looking for an operation specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for operation specialist
- Provide back office support to front office
- Execute production activities within the limits of EHS regulations,, Norms and Standard Times in order to maximize Quality/Cost/Delivery achievements
- Execute production activities according to standard times and scheduling and make coordination in order to provide on-time delivery of products in monthly
- Work is performed in a state-of-the-art clinical manufacturing facility with classified areas requiring appropriate personal protective equipment (PPE)
- Incumbents normally receive general instructions on routine work and detailed instructions on new assignments
- Assist in monitoring, trouble-shooting, and support of customer networks
- Diagnose, isolate, and resolve customer technical support requests (cases)
- Trend unusual and/or chronic network problems
- Communicate status updates of issues with responsible parties in writing and verbally
- Document issues, fixes, and response times
Qualifications for operation specialist
- At least 1 year working experience at creative agency (AE), publisher (PM, Editor) or internet company(ME)
- Native Mandarin and fluent Eglish speaker (native Chinese)
- Good at project management and working at a multi-culture team
- Skilled at Chinese editing and writingAttention to detail, timeline
- Must be able to stand for extended periods of time up to a full shift
- 3+ years relevant working experiences, project management experience preferred
4
Operation Specialist Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of operation specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operation specialist
- Apply problem-solving skills to identify innovative work-flow efficiencies and implement solutions to enhance processes
- Owning and/ or contributing to cross team coordination tasks on business critical processes
- Lead, plan, coordinate and execute the assigned projects /tasks, as per milestones
- Coaching and Mentoring the junior members in the team and support Team Leads in reviewing deliverables
- Acts as a point of contact for all inquiries from employees, managers, vendors and business partners
- Operating payroll processing procedures, including data collection, review, input, audit and maintenance
- Assist the Benefits Manager with employee benefit inquiries and support enrollment activities
- Coordinate the individual income tax filing process for international assignees with CPA firm
- Interface with parent company HR Department to gather and disseminate information to the HR Team
- Will participate in projects as requested, including system roll out and upgrades
Qualifications for operation specialist
- Demonstrated quality assurance and project management skills
- Good communication and interpersonal skills, and good team player
- Skilled on Microsoft Office
- Proficient with navigating varied ERP systems, complex spreadsheets and statistical software
- Professional work experience within an aviation supply chain and/or MRO unit is strongly preferred
- Minimum of 1-2 years of experience within Financial Services industry, preferably in middle to back office operational processing
5
Operation Specialist Job Description
Job Description Example
Our company is hiring for an operation specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for operation specialist
- Facilitate compliance reviews/audits in all major business initiatives with other compliance team members
- Prepare compliance files and keep confidential documents appropriately
- Facilitate various compliance on-going projects
- Execute annual compliance training plan and ensure all training sessions delivery quality
- Drive completion rate of compliance training
- Timely report and take appropriate action on compliance risks to protect company interests
- Assist in preparation for compliance team budgets, cost plan and activities
- Support other compliance team members at task basis
- Be a trusted and responsible person and support the compliance team’s operation matters
- Act as the thought leader for the operational excellence program
Qualifications for operation specialist
- Bachelor’s degree business, finance or economics, related field and/or equivalent work experience
- Minimum two years experience in a similar role in the financial services industry
- Demonstrate extreme focus and attention to detail
- Experience with managing and overseeing large-scale DoD IT infrastructure operations, including customer management, incident management, and service management
- Experience with selecting, deploying, and using monitoring tools to ensure optimal availability and performance of network services
- Experience with developing an ITIL framework for a large-scale infrastructure