Operations Executive Job Description
Operations Executive Duties & Responsibilities
To write an effective operations executive job description, begin by listing detailed duties, responsibilities and expectations. We have included operations executive job description templates that you can modify and use.
Sample responsibilities for this position include:
Operations Executive Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Operations Executive
List any licenses or certifications required by the position: PMP, ITIL, SES, ACF, SSAE16, DCI, TDS, DGR, IATA, OPM
Education for Operations Executive
Typically a job would require a certain level of education.
Employers hiring for the operations executive job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Finance, Accounting, Business, Communication, Graduate, Engineering, English, Education, Business/Administration, Management
Skills for Operations Executive
Desired skills for operations executive include:
Desired experience for operations executive includes:
Operations Executive Examples
Operations Executive Job Description
- To ensure all Order forms/AOMs are signed and returned upon receipt of all materials and maintain a comprehensive tracker for compliance
- To maintain all inventory documents, including the Master Release inventory and track all License periods accurately and efficiently and flag any titles that are reaching the end of their License period so they can be renewed or re-released
- To co-ordinate the receipt of all Royalty reports due and confirm that all titles, SKU/Product IDs etc are accurately listed on reports and that title content for bundles/box-sets are also identified
- To request invoices for any royalties owed after confirmation from US Accounting when royalty overages are due
- Credit Card Underwriting
- Receive incoming phone calls from customers, manufacturers and distributors seeking purchase approvals
- Receive, handle and respond accurately to any mail and other related correspondence on behalf of the Hotel Manager
- Ability to prepare and review daily arrival/departure reports and research guest history for presentation during morning briefings
- Handle telephone calls and provide assistance to caller where necessary for Hotel Manager
- Keep the Hotel Manager’s calendar/appointments up-to-date
- Good verbal, written communication, negotiation, and presentation skills, good interpersonal skills are required
- Experience with digital marketing tools such as AdWords, Google Analytics, DoubleClick, or other non-Google marketing optimization programs, website analytics, and campaign reporting programs
- Fresher/Experienced with min
- A proven track record in content operations, preferably in the broadcast industry
- Experience using rights management systems and/or Broadcast content systems such as IBMS, Rights logic
- Excellent organizational skills, self-starter strong initiative would be advantageous in a fast paced work environment
Operations Executive Job Description
- To take responsibility for assigned events from sign-off to post-event, ensuring all operations functions are completed to a high standard and within agreed timescales
- Liaison with production, marketing and sponsorship teams to ensure smooth running of events
- Liaison with speakers, sponsors and venues ensuring a coordinated, professional and positive service
- Dealing with all telephone enquiries in an efficient and friendly manner
- Cross-checking and return of venue contracts
- Liaising directly with venues and external suppliers to ensure all on the day requirements are met
- Liaison with any sponsors and exhibitors
- Signing off all delegate packs - confirming all information, including sponsorship material, is present and accurate and produced in the house style
- Collation of all conference materials on the day
- Responsibility for hosting the day alongside the producer and taking responsibility for delegate experience, including, ensuring an accurate record of attendees is captured and all aspects of the event run smoothly and professionally
- Constant and regular review of processes and performance with focus on improving quality and competency / performance rating
- 1-3 years’ experience in marketing operations, preferably within publishing business
- Educated to degree level qualification, or equivalent level qualifications
- Must be very familiar with PC applications
- Dealing with Title and Legal queries in liaison with Deeds Department / KBC Legal Department
- Ability to work on a team is essential the ability to work on own initiative
Operations Executive Job Description
- Identify and understand trends and key drivers in regards to non-compliance in operational processes across all sales and service channels
- Design supporting operational materials and documents and chair weekly continuous improvement sessions with wider Services team
- Conduct Root Cause Analysis and proactively identify operational improvement opportunities that deliver customer satisfaction and revenue growth
- Liaise with IT support team to help fix day to day systems and process issues
- Data analysis and the ability to analyse statistics is preferred
- Experience of managing projects and tasks to time
- A passion for being the customer champion
- A Self-motivated attitude with the ability to take ownership of projects
- Ensure that all post booking, pre-departure and in resort operational issues are dealt with in a seamless, efficient and customer focused manner
- Manage GSD Airline Queues
- Handling of correspondence to clients
- Excellent communicator at all levels within the organization
- Quality standards are key to this individual
- Liaise with other internal and all levels of management departments to provide feedback regarding any trends, quality issues or areas of concerns to ensure that these are acted upon where necessary
- Adhere to all company guidelines, policies and procedures
- Maintain and be able to demonstrate a thorough level of product, system and company knowledge at all times
Operations Executive Job Description
- Bachelor’s Degree, Equivalent or consistent high results working performance
- Reliable, never say die attitude and able to work independently
- Experience with business process improvement and operations
- Accustomed to working against clear KPIs and OKRs
- Experience in data mining tools and programming will be an added advantage
- Traits
- Committed & Dedicated- Passionate about what you do, takes ownership of issues by rising to the occasion, big or small
- SpongeBob- We don’t mean it literally, but having the ability to learn and absorb tons of knowledge
- Provides advanced administrative support such as calendar management, preparation for meetings, and travel coordination for field office leadership
- Manages donor, volunteer and sponsor information
- Planning the on-air requirements of sports properties
- Keep abreast of developments and issues in the sports scene, paying special attention to those that impact assigned properties
- Must have excellent verbal and written communication skills to interact confidently with all levels internally with external parties
- A proactive worker who can plan ahead and anticipate the needs of various groups
- Mature, responsible and able to work independently in a group
- Possess a good attitude towards learning and challenging situations
Operations Executive Job Description
- Responsible for driving and leading transactional and non-transactional growth opportunities within the South Asia market with direct sales team and channels
- Define and implement of Oil & Gas marketing and commercial strategies to increase orders volume and profitability
- Leverage the Digital Solutions structure, establish a systematic business scouting plan and leverage existing resources to maximize market coverage and identify new market opportunities
- Engage global functions (e.g., Engineering, Marketing IT, Legal, Finance, HR) in developing and implementing robust sales, service, and ITO/OTR processes
- Implement an effective inventory management and customer demand forecasting process; coordinate with Global Supply Chain to regularly update and manage requirements
- Diploma, Equivalent or consistent high results working performance
- An undying spirit to learn and accept challenges
- Ability to communicate effectively and work collaboratively
- Laise with other internal departments to provide feedback and all levels of management regarding any trends, quality issues or areas of concerns to ensure that these are acted upon where necessary
- To set up and maintain all aspects of transportation within our in house reservation system to ensure accurate forecasting
- Possess the ability to maintain strict confidentiality
- Ability to meet deadlines and maintain a flexible schedule
- Strong ability to prioritize and make independent decisions
- Able to work with employees at all levels with minimum supervision
- Design and execute driver rewards programmes as needed
- Design and execute driver engagement activities as needed