Payroll Support Job Description
Payroll Support Duties & Responsibilities
To write an effective payroll support job description, begin by listing detailed duties, responsibilities and expectations. We have included payroll support job description templates that you can modify and use.
Sample responsibilities for this position include:
Payroll Support Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Payroll Support
List any licenses or certifications required by the position: CPP, FPC, US, CPA, CEBS
Education for Payroll Support
Typically a job would require a certain level of education.
Employers hiring for the payroll support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Accounting, Education, Human Resources, Technical, Associates, Finance, Computer Science, Engineering, Math
Skills for Payroll Support
Desired skills for payroll support include:
Desired experience for payroll support includes:
Payroll Support Examples
Payroll Support Job Description
- Track and maintain all payroll reports onsite to include both paper and CD formats
- Coordinate with payroll team and department designee to ensure appropriate offsite archiving
- Assisting with the administration of other Payroll functions as and when required
- Use knowledge of product and processes, takes accountability for troubleshooting and resolving escalated cases in an effective and efficient manner coordinating the resolution for complex situations with service partners -Provides superior client service in every interaction
- Take accountability to maintain up to date knowledge of information and processes to ensure accurate resolution of all cases and referrals
- Administer monthly pensioner payroll, ensuring accuracy, completeness and timeliness
- Perform shadow payroll processing for Canadian employees on international assignments
- Ensure SAP payroll system changes tested and implemented
- Manage HR/Payroll communication strategies outward to Regional Groups (HR, Managers, Editors, Employees, MBO Leadership)
- Leads Regional payroll analyst team in managing escalated cases to ensure accurate and timely resolution
- Process driven / Client oriented
- Calculate manual payments when required via ADP Checkmate
- Create wire transfer requests for approval and processing
- Track and follow through to problem resolution
- Create ADP case setup
- Experience utilizing ADP preferred
Payroll Support Job Description
- Provides bi-weekly payroll reconciliation reports to Time & Attendance Specialist/ Manager and Payroll Services Director
- Responsible to provide daily support to payroll opeartions team, researching and resolving systems defects and field inquiries
- Audit of payroll output
- Prepare monthly government remittances and balance source deductions paid directly by payroll service
- Transmit payroll to ADP accurately and timely manner
- Track completion of weekly review and payroll approvals by Team Leads (SOX requirement)
- Coordinate the training of new leadership associates in payroll process and guidelines
- Support the leadership team and hourly associates in the area of Payroll Policy Guidelines, Pay Discrepancies, and available or eligible benefit time
- Development of adhoc reporting out of the payroll system as needed
- Participate in any Payroll area process improvement initiatives
- Excellent computer skills and proficient in Excel, Word, Outlook, Access, Visio
- Maintenance of staff data
- Maintenance of the overtime system
- Completing reference requests requiring pay/salary information
- Updating sickness and holiday records
- Setting up New Employees on systems
Payroll Support Job Description
- Designs, communicates and implements regular and recurring training sessions for teammates and supervisors on proper payroll processing procedures in the PeopleNet and Workday applications
- Manage the enterprise systems and payroll applications software
- Understand payroll procedures and assist when needed
- Data entry of payroll information in Kronos and related reports
- Update payroll records by reviewing and entering changes in exemptions, insurance changes, deductions, paid-time not worked, status, and pay
- Strategize ways to innovate/streamline processes
- Answer employee inquiries in regards to payroll, reimbursements, expenses, and time keeping
- Manage and distribute payroll related forms and documents to employees
- Manages attendance time cards via the Kronos payroll system for accuracy and notify responsible managers
- Support new hires during on-boarding with payroll self-service training, assist school staff with understanding paycheck information and answer any related questions
- Answering queries as they arise by phone and/or E-mail
- Requesting cheques to cover staff travel
- Act as a referral point for first level representatives to enhance client inquiry resolution at first point of contact
- Contributes to efficient and effective client focused, end to end process design, close service gaps and enhance the overall employee experience
- Use multiple HR systems, problem solving tools and analysis techniques investigate and resolve escalated employee and manager issues
- Take ownership for resolving issues, coordinating resolution, by escalating or consulting with service partners when appropriate and keeping HRCC- Human Resources Contact Centre teams updated as applicable
Payroll Support Job Description
- Work with others to identify and resolve payroll discrepancies and inconsistencies and provide explanations of variations from generally expected results
- Process work volumes as measured through established service and quality standards
- Build strong relationships with internal and external business partners and embrace a Service Provider Mindset
- Participate in building and implementing HRCC support models for HR program changes including review of documentation and User Acceptance Testing
- Contribute to creating a strong, proactive Specialist team that leverages each other’s strengths and knowledge and supports each other in continuous learning and in resolving cases and responding to first line reps
- Gross to net check calculations
- Assist in completing year end reporting including final remittances as required
- Creation of T2200’s
- Time and attendance monitoring
- On-line tracking of associate attendance records
- Work for prestigious client in a market leading organisation
- Experience configuring time & attendance applications and features, Work Rules, Pay Rules, Holiday schedules, Accruals, Attendance, Pay Code Distributions, Function Access Profiles, Data Access Profiles, Hyperfind Queries
- Experience min
- Able to handle tight timelines and volume
- Able to handle a high volume of calls and emails from a number of sources
- Proficient in all year-end remittances and reporting
Payroll Support Job Description
- Ensure successful Payroll product experience for customers
- Administration of attendance policy
- Coordinate with Human Resources Manager related to Pay issues for Hourly associates
- Monthly status report / accruals of PPTO and vacation for hourly associates
- Annual Submission of Deduction information items like the United Way deductions
- Process the reports for monthly payments of the Union Health and Welfare, and the Union Pension, according to the CBA
- Maintain strict confidentiality on highly sensitive matters
- Review Open purchase orders
- Mange the resources needed to write, run, and troubleshoot basic queries in support of data requests made by end users
- Provide continuous improvement initiatives for the purpose of improving operational efficiencies, business flexibility and responsiveness
- Proven ability to maintain confidentiality of all information
- Minimum of 5 years of experience supporting a national, multi-company program administration
- Experience with Ceridian Payflex for Windows an asset
- Manage Functional Specification documents and Change Requests, project scope documents and project plans
- Manage and assess and the resolution of on-going production operations issues
- Bachelor degree required or relevant and equivalent experience