Peer Support Job Description
Peer support
provides education and expertise from a mental health participant perspective to the team concerning various mental health/addiction recovery experiences.
Peer Support Duties & Responsibilities
To write an effective peer support job description, begin by listing detailed duties, responsibilities and expectations. We have included peer support job description templates that you can modify and use.
Sample responsibilities for this position include:
Establish and maintain strong collaborative relationships with existing consumer and family organizations, so members of those organizations become actively involved with New York State Health and Recovery Plan (HARP) and Mainstream Medicaid activities
Participate in New York State Health and Recovery Plan (HARP) and Mainstream Medicaid quality review processes
Work with the Clinical Program Director, Clinical Director and the clinical team to implement care coordination when requested, which may include peer support other community-based services designed to stabilize the consumer's condition
Recruit and support consumers, parents and family members to participate in all phases of the operation of New York State Health and Recovery Plan (HARP) and Mainstream Medicaid
Provide one-to-one and group support during hospitalization
Serving as a liaison to families and case managers
Participating in all required meetings
Promoting the importance of involving significant others and other natural supports in the persons treatment that could positively impact their recovery
Identifies opportunities for engagement of members in forming a supportive, recovery network
Help members understand Peer Recovery resources available
Peer Support Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Peer Support
List any licenses or certifications required by the position: CPR, CPI, THW, CRPS, BCLS, KS, CPS, BLS, AHA
Education for Peer Support
Typically a job would require a certain level of education.
Employers hiring for the peer support job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Graduate Education, Department of Education, Health, Graduate, Associates, Social Work, Performance, Teaching, Psychology
Skills for Peer Support
Desired skills for peer support include:
Recovery focused
Relevant community resources and methods for accessing them
Strengths based work in mental health/addiction recovery
Mental illness process
Ability to use public transportation
Community resources
Public transit system
Willingness to learn and teach
Basic medical and psychiatric terminology
Care-coordination and case management concepts
Desired experience for peer support includes:
Must have lived-experience with public mental health and substance use disorder system
Must have internet, email and cell phone access
Experience facilitating self-help group other groups
Must be willing to use your experience in recovery and resiliency to help others
Must be able to travel at least 75% of the time within the State of New York and Long Island (Nassau and Suffolk counties) in specific
Ability to facilitate events
Peer Support Examples
1
Peer Support Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of peer support. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for peer support
- Commit to fall, winter, and spring term
- Meet with your assigned mentees during fall, winter, and spring term
- Help students with transitional, personal, and/or academic issues
- Enforce all University “Student Conduct Regulations”
- Maintain an undergraduate GPA of 2.75 or greater
- Provision of peer support services, functioning as a consumer advocate, and disseminating program information
- Serving as a role model for recovery, competency and ongoing coping skills
- Enrollment, ongoing outreach, care coordination and escorting of clients to appointments and organizations to advocate on their behalf
- Documentation of all activities and interventions must be entered in the Care management system
- Attending the Treatment team meetings, relevant seminars, and in-service trainings whenever offered
Qualifications for peer support
- Must reside within the DFW area
- Understanding of the principles of mental health/substance use recovery and resiliency model
- Ability to manage personal data within internal and external platforms and data sheets
- Certified Peer Specialist/Provisional Certified Peer Specialist/ Certified Family support specialist preferred OR the ability to complete Academy of Peer Services Training program within 4 months of employment
- Working knowledge of New York resources, specifically in Long Island
- You must be a Certified Peer Specialist within the state of KS or you must be able to obtain this certification within 6 months of employment
2
Peer Support Job Description
Job Description Example
Our company is looking to fill the role of peer support. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for peer support
- Develop and deliver ongoing stakeholder training, including hosting bi-weekly updates, monthly trainings and developing training materials such as presentations, short videos and Knowledge Base articles
- Respond to customer service requests submitted through a service management system providing administrative guidance and consultation
- Evaluate, analyse, and research issues and questions for escalation and correction
- Participate in the development and delivery of the annual conference sessions
- Support volunteer EICs in the on-line peer review process by taking on administrator responsibility for multiple Society society ScholarOne Manuscripts (S1M) sites other manuscript peer review/manuscript submission sites
- Health promotion / education and risk reduction counseling
- Appointment reminder phone calls
- Addressing barriers to appointment adherence by arranging for mental health, Substance use, child care, transportation, and translation services
- Doing home visits, as needed
- Assistance with entitlements / insurance applications
Qualifications for peer support
- Must be able to travel at least 50% of the time in the Dallas, TX area to client and / or patient sites
- Must have earned an “A” or “B” in each course for which tutoring will be provided or in a subsequent course for which the course is a prerequisite
- Self-identified person currently or formerly receiving mental health services
- Must have thorough knowledge of Standard American English, grammar, spelling and punctuation
- Strong interpersonal skills with ability to work well with all levels of stakeholders and internal staff members
- Certified Peer Specialist / Provisional Certified Peer Specialist / Certified Family Support Specialist preferred OR the ability to complete training program within 1 year of employment
3
Peer Support Job Description
Job Description Example
Our innovative and growing company is looking for a peer support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for peer support
- Completing and submit documentation of services provided in a timely and efficient manner
- Provide information to firms and peer reviewers on administrative policies and procedures
- Coordinate with internal departments to address membership issues
- Provide assistance and information to firms and members enrolled or seeking enrollment in the Peer Review Program
- Assist members in working with their care coordinator or treatment team in self advocacy to determine the steps he/she needs to take in order to achieve these goals and self-directed recovery
- Assist members in setting up and sustaining self-help (mutual support) groups, means of locating and joining existing groups
- Utilize tools such as the Wellness Recovery Action Plan (WRAP) to assist clients in creating their own individual wellness and recovery plans
- This position requires you to have a Colorado Peer Support Certification at time of application
- This is a staff level position with responsibilities key to the success of the InteCare Supportive Services for Veteran Families (SSVF) Program to ensure that Veterans and their families obtain and maintain permanent housing, needed coordination and linkage to supportive services
- This position is vital to the successful engagement of all Veterans and their families “where they are” and assist with guiding and supporting them through the process
Qualifications for peer support
- Strong computer skills including mastery of Excel for data entry and illustration
- Ability to communicate effectively and provide recommendations to leadership
- Ability to interface with Information Services and Business Intelligence systems
- Ability to analyze, synthesize and summarize data and effectively assists others in interpretation of data
- Is self-directed and works independently
- Is thorough and detail oriented
4
Peer Support Job Description
Job Description Example
Our company is looking for a peer support. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for peer support
- Participate in outreach activities to provide education about the program and to locate individuals who may be eligible for SSVF services
- Serve as advocate of veterans and their families
- Serve as a champion for program participants and their families when they are attempting to work towards critical goals or challenges
- Participate in START Bilingue, July 1st – 2nd, 2018
- Commit to fall and winter term
- Uses his/her own lived experiences with mental and/or substance use recovery as a vehicle to establish rapport and build relationships with the individuals served and/or their family member(s)
- Assists consumers in identifying their strengths and wellness needs in order to establish recovery goals
- Participates in the development of the consumer’s treatment/recovery and, where applicable, assists in development of wellness and recovery plans
- Advocates for resources for consumers and families based on assessed needs
- Provides peer support services and activities
Qualifications for peer support
- Ability to perform all of the outlined duties within the job description
- At least five years of active duty service or have served sixty days in a combat zone which includes medically discharged or medically retired service members or have served six years in the National Guard or have the demonstrated ability to perform the essential duties of the position based on relevant life experience or as a caregiver to one of the above service members
- Meet regularly with the member in outpatient settings, hospitals
- Experience in Publishing Industry is preferred
- Excellent interpersonal, written and verbal communications, and customer service skills
- The ability to handle multiple tasks and meet deadlines, along with the ability to work independently, as required
5
Peer Support Job Description
Job Description Example
Our company is growing rapidly and is hiring for a peer support. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for peer support
- Locates, evaluates and selects existing training materials (handouts, online guides) to supplement/support in-person training
- Participates in continuous personal skill development on selected productivity tools
- Creates and curates online guides to centralize training materials
- Assists with technology and space setup
- Works respectfully with a diverse group of students, including students at differing technology proficiency levels
- Conducts self in a positive, friendly, and helpful manner
- Treats those attending trainings or seeking assistance with courtesy, respect and consideration at all times
- Treats all staff members and coworkers with courtesy, respect and consideration at all times
- Listens closely and attentively
- Functions as a team player in the office environment
Qualifications for peer support
- At least two years of life experience with target population
- Must be certified or eligible for certification as a Peer Support Specialist or Family Advocate
- Must be CPR, First Aid, and ProAct or Crisis Prevention Institute certified on date of employment or within 60 days of employment and maintain current certification throughout employment
- Excellent knowledge of the English language with the ability to write clearly and concisely that adheres to customer-established standards
- Ability to work independently with minimal supervision on multiple simultaneous projects
- 2-3 years’ experience in a customer facing position providing end user deliverables