Physician Liaison Job Description

Physician Liaison Job Description

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Physician liaison provides clinical education and manage marketing services to hospital and physician referral sources to ensure awareness of Optum Infusion Services programs and services.

Physician Liaison Duties & Responsibilities

To write an effective physician liaison job description, begin by listing detailed duties, responsibilities and expectations. We have included physician liaison job description templates that you can modify and use.

Sample responsibilities for this position include:

Establishing a high level of customer service by facilitating referrals, providing information on new clinical programs and services, clinical trials, and the introduction of new faculty
Ability to work with computer systems including Microsoft Office, Market Ware and other relevant programs
Works with strategically identified physicians to facilitate introductions to physicians and/or hospital programs and services with a focus on building FH’s business
Effective in identifying business opportunities and working with Administrators and physicians in the implementation of new programs and services
Must be able to demonstrate fundamental knowledge of marketing and sales
Developing recruiting contracts with residency and fellowship programs
Marketing calls to doctors' offices – drops off brochures, information, copies of patient's satisfactions, customer service calls, education, new programs (weekly)
Assists with the coordination of physician related events and special programs
Developing, managing and supporting relationships
Coordinating and disseminating information about cardiovascular services

Physician Liaison Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Physician Liaison

List any licenses or certifications required by the position: IRS, CCS, CCA, FIM, GOLD, FIMS, BLS, CPR

Education for Physician Liaison

Typically a job would require a certain level of education.

Employers hiring for the physician liaison job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Marketing, Business, Healthcare, Education, Healthcare Administration, Nursing, Health Care, Business/Administration, Communications, Associates

Skills for Physician Liaison

Desired skills for physician liaison include:

Marketing and sales
Current trends in the healthcare market and physician arena
Computer hardware and software
Client and client expectations
Faculty
Legislative and regulatory requirements
Physician referral base to inform ongoing growth planning and strategy development
Programs
Services available
By region

Desired experience for physician liaison includes:

Acting as a key resource for internal and external physicians identifying new business opportunities with referring physicians
Providing timely resolutions to issues that impact operations
Communicating outcomes in a timely fashion
Bachelor’s Degree in Business, Marketing, Sales or Health Science required
Two or more years’ health care or sales experience required
Five years’ relevant health care experience may be substituted for degree

Physician Liaison Examples

1

Physician Liaison Job Description

Job Description Example
Our company is looking to fill the role of physician liaison. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for physician liaison
  • Aid hospital staff in preparing documentation for audits and assist in the drafting of appeals for denials management and resubmission
  • Minimum of 50 % travel required, including some overnights
  • Site visits often require hosting breakfast, lunch or dinner meetings
  • Responds quickly to issues identified by physicians, skillful in communicating to the appropriate Administrator(s), helping with issue resolution and responding back to the physician in timely manner, creating an environment that enables reps to maximize their time effectively and efficiently
  • To increase business volume, manages scope of physician activities, coordinates efforts, facilitates communication, monitors timeframes, communications to administrator regarding recruitment, new physician start-up, medical staff, CHN, Marketing, physician retention, and physician growth
  • Is persistent in overcoming objections, while identifying and following through with opportunities
  • Remains knowledgeable of current trends in the Healthcare market and the physician arena
  • Stays within allocated budget, appropriately manages and reports timely in budget spreadsheet
  • Participates in the hiring process for department
  • Two to four years health care or sales experience and/or MBA or MHA degree
Qualifications for physician liaison
  • Master’s degree in business, marketing or a related field preferred
  • Experience in a physician relations, network development, medically-related sales, or nursing is required
  • Requires a minimum of an associate's degree and 1-4 years of experience in healthcare marketing or operations
  • Bachelor’s degree in Business, Marketing or Health Science or comparable, relevant experience
  • General knowledge of computers and Microsoft applications
  • Must have the ability to multi-task and take direction in a matrixed work environment
2

Physician Liaison Job Description

Job Description Example
Our growing company is looking for a physician liaison. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for physician liaison
  • Participate in the center’s operational Core Leadership weekly meetings
  • Market the center through daily outgoing calls and a minimum of two weekly face-to- face visits to physician offices to develop solid and long lasting relationships
  • Obtain and accurately enter accurate patient demographic, insurance authorization and workup from physician offices at time of scheduling
  • Review block utilization weekly and monthly to release block times not being used and actively backfill with other cases
  • Accurate and timely follow up and resolution for all accounts receivable
  • Works all denials and corrected claims collaborating with the biller and/or Business Office Manager, insurance payers and/or patients on past due accounts
  • Possess basic knowledge of medical terminology and health insurance billing
  • Active member of the center’s growth team in developing and maintaining an effective marketing program that encompasses physicians, patients, medical groups, and third party payers
  • Market the center through daily outgoing calls and face to face visits to physician offices to develop solid and long lasting relationships
  • Coordinates with anesthesia group to confirm scheduling for coverage
Qualifications for physician liaison
  • Works closely with Clinical Director to avoid equipment or supply conflicts
  • Ability to provide direction to others that is clear, concise and promotes efficiency throughout the center
  • Demonstrates knowledge of insurance lines of business
  • Strong knowledge of medical terminology and anatomy
  • Have the ability to evaluate problematic situations and multiple alternative scenarios and come to independent conclusions on how to respond appropriately
  • Responsible for candidate lead generation, pre-screening and appropriate follow-up for physician candidates in designated specialties
3

Physician Liaison Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of physician liaison. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for physician liaison
  • Maintains open and responsive communication between Recruitment Department, Hospital administration team, appropriate Practice personnel and candidates
  • Serves as liaison with candidate, practice, and Director regarding contractual and other issues
  • Work with corporate legal department to assure adherence to guidelines, rules and regulations
  • Work on behalf of CEO and hospital administration team to maintain relationships with affiliated physicians throughout medical staff to maintain communication on recruitment matters and practice situations that may affect the hospital
  • Maintain relationships with key hospital personnel such as Department directors and Medical leaders so that they can assist in the recruitment process especially when recruitment candidates come on site
  • Build and maintain relationships with key vendors (hotels, restaurants, realtors) and community leaders in the area to help hospital sell the community to candidates
  • Review block utilization and maximize efficiency within the surgery schedule
  • Coordinates schedule with physician time, staffing, procedure complexity, patient age/needs and equipment availability in mind
  • Physician credentialing coordination
  • Establishes and maintains ongoing communication with providers and/or office staff, including routine and follow-up visits, service recovery issues/concerns, educational opportunities, physician alignment, clinical trials
Qualifications for physician liaison
  • Ability to develop alternative solutions to problems
  • Scheduling of the cases for the OR and GI Lab
  • Be an active member of the center’s growth team
  • Develop and maintain an effective marketing program
  • Obtain and accurately enter accurate patient demographic, insurance authorization and workup from physician offices at the time of scheduling
  • Review block utilization and actively backfills with other cases
4

Physician Liaison Job Description

Job Description Example
Our company is looking for a physician liaison. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for physician liaison
  • Make daily visits to physician practices to provide focused training to physicians
  • Develop and market ideas to continually engage physicians and peak their awareness of changes in clinical systems
  • Keep current with system modifications and features and assist with application QA
  • Stay proficient in clinical applications and prepare educational materials for new system modifications
  • Understand office workflow and how the system functions in support of those workflows
  • Prepare and maintain training materials and guides
  • Maintain a training environment conducive to learning
  • Provide front-line customer support during and after implementations
  • Develop and maintain an atmosphere of personalized service through individual contact with key healthcare administrators, physicians, community/business leaders and influential residents in the target market
  • Generate leads through aggressive daily cold calling and independent research to increase referrals
Qualifications for physician liaison
  • Medical office, hospital or outpatient surgery center or related field preferred
  • Bachelor’s degree in Marketing, Business or Nursing or the equivalent experience and 1 to 3 years of successful medical sales or related experience
  • Have a Bachelor's Degree in Marketing or related
  • A minimum of 5-7 years of experience in marketing, sales,customer service in the health care industry
  • Have superb oral and written communication skills
  • Be well organized and results oriented
5

Physician Liaison Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of physician liaison. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for physician liaison
  • Maintain a database of physicians/offices visited
  • Produce detailed reports identifying specific referral target audiences and marketing trends, along with marketing campaigns
  • Evaluate market data, competitive information, and financial data to determine effective marketing and public relations strategies to accomplish business goals
  • Track physician concerns to trend issues for process improvement and customer relationship management
  • Stay current and adhere to Stark and IRS regulations to maintain and protect system’s Medicare/Medicaid certification
  • ORC’s objective is to ensure our core strategy, One Ministry Committed to Excellence, is enhanced along with the overall patient care experience (know me, care for me, ease my way) by delivering a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant and highly specialized revenue cycle expertise
  • The Physician Billing Liaison Analyst Senior investigates and analyzes problems to identify the root cause
  • The Physician Billing Liaison Analyst Senior serves as a subject matter expert and collaborates with clinics and other revenue cycle departments to identify and resolve cross-department issues
  • Provides ongoing communication and training
  • The Physician Billing Liaison Analyst Senior provides coaching and mentoring for other Physician Billing Liaison Analysts on the investigation and analysis of problems, registration and insurance related issues and workflow optimization
Qualifications for physician liaison
  • CMR experience preferred
  • Bachelor's degree preferably in health care administration, information technology, education or related field
  • Minimum 2-3 years of experience in in training physician and clinical staff in EMR systems with a proven track record of encouraging adoption
  • Minimum1-2years providing software system support and troubleshooting
  • Knowledge of Ambulatory EMR is preferred
  • Must be able to work creatively and independently and consistently present a very positive image

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