RN Liaison Job Description

RN Liaison Job Description

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RN liaison provides direct patient care to families according to community standards for outpatient care, Primary Care Network protocols, procedures and guidelines, and professional nursing standards of care.

RN Liaison Duties & Responsibilities

To write an effective RN liaison job description, begin by listing detailed duties, responsibilities and expectations. We have included RN liaison job description templates that you can modify and use.

Sample responsibilities for this position include:

Educating staff, patients and families regarding rehabilitation services provided by the facility
Screening and assessing patients with rehab diagnosis on-site at referring hospitals for admission to the facility
Developing and managing the referral process
Increase admissions within assigned accounts to meet or exceed set targets
Develop/maintains regular contact with assigned key physician offices, hospital, skilled nursing, and assisted living facility care coordination/ discharge to hospice services and/or management to provide ongoing updates on Company’s Hospice services available in a market
Promote exemplary customer service to physicians, facility personnel, client and client family at all times
Primarily conduct facility visits at the physicians' request to provide information to assist program clinical team in determining hospice eligibility
Ensure effective communication and collaboration with program staff and other field sales resources via weekly meetings
Assist program in timely processing of physician orders as directed
Inform hospital / facility personnel, patient and / or family of acceptance to Hospice and documents all demographic, clinical and payer information, on company approved forms to support diagnosis and hospice orders

RN Liaison Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for RN Liaison

List any licenses or certifications required by the position: CPR, C.H.P.N, BLS

Education for RN Liaison

Typically a job would require a certain level of education.

Employers hiring for the RN liaison job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Social Work, Education, School of Social Work, Nursing, Sociology, Psychology, Science, Associates, Health, Healthcare

Skills for RN Liaison

Desired skills for RN liaison include:

Community resources for referral and community outreach
Appropriateness for home care in accordance with regulatory standards
Federal/State regulations Managed Care Organizations and other third party payer requirements
TJC Standards
Home care qualifying guidelines and home care experience
Infusion Nursing standards and nursing process
Medicare / Medicaid regulations
Care plan formation
Community resources/agencies

Desired experience for RN liaison includes:

Bachelor’s degree in business, management, nursing, or healthcare with one (1+) year experience in sales
Compliance to technology processes and expectations
Work collaboratively with Home Health Division counterparts as applicable, representing the Company’s comprehensive home health and hospice deliverables
Be aware of all Hospice patient hospitalizations, coordination of communication with the referral source regarding status
Assist with care coordination by communicating with the Hospitalist/attending physician regarding the discharge, patient care and medications
Coordinate with Program staff, follow up on all referrals not admitted to the hospice program

RN Liaison Examples

1

RN Liaison Job Description

Job Description Example
Our company is hiring for a RN liaison. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for RN liaison
  • Provide education and / or continuing education programs for referral sources within guidelines of facility and company policy
  • Actively participate with program in development of business and market growth plans
  • Participate in special projects, quarterly Blitz events, and performs other duties as assigned
  • May have responsibilities as a sales mentor, as designated by senior management
  • Assist the program as needed with informational visits
  • Increase admissions within assigned accounts, meet or exceed targets
  • Develop/maintain contact with key hospital, skilled nursing, assisted living facility discharge planning services and/or management to provide ongoing updates on Company’s hospice services available in a market
  • Primarily conduct facility visits at the physicians' request to assist program clinical team in determining hospice eligibility
  • Copy all medical records pertinent to hospice care, communicate with Admissions Coordinator to order DME equipment and secure necessary prescriptions for medications at home
  • Aware of all hospice patient hospitalizations, coordination of communication with the referral source regarding status
Qualifications for RN liaison
  • Follow up on all referrals within their facilities not admitted to the hospice program
  • Follow up on live discharges related to their facilities
  • Maintain positive relationships with referral sources, facilitate communication between referral sources, client and family populations within assigned accounts, and attend professional organization meetings as approved
  • Inform hospital personnel, patient and/or patient family of case acceptance and documents all demographic, clinical, payer and other information as required on company approved forms to support diagnosis and home healthcare orders
  • Provide education and/or continuing education programs for referral sources within guidelines of company policy
  • Participate in special projects, quarterly Blitz events, specialty program launches and perform other duties as assigned
2

RN Liaison Job Description

Job Description Example
Our growing company is looking for a RN liaison. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for RN liaison
  • Develop/maintain contact with key hospital, skilled nursing, assisted living facility discharge planning services and/or management to provide ongoing updates on Company’s services available in a market
  • Primarily conduct facility visits at the physicians' request to assist program clinical team in determining eligibility
  • Follow up on all referrals within their facilities not admitted to the program
  • Provide leadership in development, maintenance, evaluation and improvement of Clinical Service Line/Hospital/Tele-stroke site systems, practices, policies and procedures
  • Facilitates strategic, quality and operation planning
  • Provides guidance in the design, implementation, and evaluation of orientation and staff development programs which effectively address service area/hospital/TS site needs
  • Assist with the coordination of teams designed for systematic care improvement for tele-stroke/stroke patient populations
  • The Compliance Liaison is responsible for the oversight and implementation of the Network Responsibility and Compliance Program at the business unit/entity level
  • Serves as a local contact for compliance and privacy-related questions, investigations, and corrective actions
  • Serves as a role model for ethical management behavior and promotes an awareness and understanding of positive ethical and moral principles consistent with the mission, vision, and values of the Network
Qualifications for RN liaison
  • Established contacts and relationships with hospital and physician customers preferred
  • Years of experience in a homecare setting
  • Rehab or acute care experience preferred
  • Sales training or experience preferred
  • Diploma from accredited school of registered nursing is required
  • A minimum of two (2) years' experience in IV therapy with at least one year in the care and delivery of intravenous therapies to patients within the last 2 consecutive years is required
3

RN Liaison Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of RN liaison. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for RN liaison
  • Meet with prospective clients and families
  • Develop programming and educational tools for physicians, referral sources, clients, families, and staff to facilitate an understanding of the hospice philosophy and services available
  • Develop community outreach goals and monitor and evaluate referral outcomes for outreach effectiveness
  • Travel throughout Berks County PA required
  • Travel throughout Philadelphia County PA required
  • Responsible for the integrity of quality, safety and service data related to CMS/TJC/AHS and other federal, state and local regulatory agencies
  • Reviews patient census for patients that meet requirements for inclusion in core measures review
  • Conducts concurrent core measure review to ensure documentation is present for completion of all initiatives
  • Notifies and assists physician/nursing staff of incomplete quality, safety and/or service data
  • Monitors data/processes and assists in developing improvement plans to help ensure compliance with initiatives
Qualifications for RN liaison
  • Experience in healthcare or medical sales/referral development is preferred
  • Participates in weekend rotation schedule to ensure continuous access by referral sources to inpatient rehab, such as referral, evaluation and admission to program
  • Current, unencumbered Registered Nurse license in the state of service
  • Demonstrated organizational skills within a complex, fast-paced environment
  • Excellent oral/written communication, critical thinking, and interpersonal skills
  • Familiarity with general use and functions of the computer, such as, user names and password concepts
4

RN Liaison Job Description

Job Description Example
Our innovative and growing company is hiring for a RN liaison. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for RN liaison
  • Educate staff (nursing, ancillary services) regarding quality measures
  • Assists in physician education related to quality, safety, service data/outcomes
  • Assists in data entry for statistics and reports necessary to monitor trending
  • Other functions as requested
  • Bachelor’s prepared in nursing or a health-related field with solid patient safety, quality management or risk management experience
  • Currently licensed to practice as an RN in the state of Texas
  • Knowledge of legislative and regulatory requirements
  • Familiarity with computer programs including Microsoft Office, Excel, Access
  • Ability to manage, coordinate and organize
  • Provide discharge planning and coordination for short-term, managed care cases from Admission to Discharge
Qualifications for RN liaison
  • Ability to support the philosophy, objectives and goals of the hospice region
  • Ability to forecast needs, set priorities, and execute against developed strategies
  • Registered Nurse, Prefer CRRN (not required)
  • Ability to coordinate duties of RN, Nurse Liaisons and the ability to fill in where necessary
  • Call on physicians, hospitals, nursing facilities and other healthcare providers (discharge planners, social workers, and
  • Education/Training -Bachelor’s degree in a healthcare related field
5

RN Liaison Job Description

Job Description Example
Our growing company is hiring for a RN liaison. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for RN liaison
  • Act as a liaison with the Insurance Plans / Managed Care Case Managers by providing clinical updates, obtaining authorizations and other information as needed for continued stay
  • Coordinate start of care dates, delivery of equipment, training schedule, home assessment, to ensure a safe and appropriate discharge process
  • Collaborate with Social Work on addressing psychosocial barriers to discharge
  • Complete and submit all paperwork, forms and letters of medical necessity to external systems as they relate to the discharge plan
  • Provide after care support to residents and families with phone calls and home visits to bridge “institutional” to “community” services
  • Develop working knowledge of the admissions procedures to be able to maintain the admissions decision making process and transition of referrals through to admission in the absence of the Director
  • Make onsite/in-hospital assessments of prospective admissions as part of the admissions decision making process and assist the Director of Admissions in identifying candidates from referral options who match the center’s criteria
  • Promote awareness of BriovaRx Infusion Services programs and services by providing clinical education and managing marketing services to hospital and physician referral sources
  • Work closely with Case Managers and Discharge Planners to assess and coordinate home infusion services, assisting with determining the plan of care administered by BriovaRx Infusion Services under the direction of the patient’s physician
  • Grow and maintain facility customer relationships, providing responsive customer service with assigned accounts
Qualifications for RN liaison
  • IV Therapy certification is preferred
  • Home infusion experience is preferred
  • Two (2) years’ experience in IV therapy with at least one (1) year in the care and delivery of intravenous therapies to patients within the last two (2) consecutive years is preferred
  • Three (3) years’ experience in case coordination is preferred
  • Experience in healthcare or medical sales/referral development preferred
  • Knowledge of and experience in information privacy, access, and release of information laws

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