Community Liaison Job Description
Community Liaison Duties & Responsibilities
To write an effective community liaison job description, begin by listing detailed duties, responsibilities and expectations. We have included community liaison job description templates that you can modify and use.
Sample responsibilities for this position include:
Community Liaison Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Community Liaison
List any licenses or certifications required by the position: CPR, BLS, ASUME, MLH, CPI, PPD
Education for Community Liaison
Typically a job would require a certain level of education.
Employers hiring for the community liaison job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Marketing, Education, Business/Administration, Healthcare, Health, Health Care, Medical, Social Work, Nursing, Business
Skills for Community Liaison
Desired skills for community liaison include:
Desired experience for community liaison includes:
Community Liaison Examples
Community Liaison Job Description
- Use web analytics measurement tools to regularly provide reports on metrics, and continually find ways to improve on those metrics through testing and new initiatives
- Establish and maintain extensive contacts with key sources to identify story themes and newsworthy events to promote and disseminate information
- Regularly attend planning meetings and teleconferences (e.g., Monthly NRHI engagement meetings, CERC progress update meetings)
- Plan and manage community virtual events and create user presence opportunities at existing events
- Manage production of own publications/communications and adhere to deadlines
- Work with CERC staff to align messages and coordinate the release of deliverables across programs
- Maintain CERC department style standards
- Identifying, facilitating and securing access to needed medical and mental health care services and appointments, social service benefits and community resources for enrolled Health Home member/family
- Administering standardized health risk screening tools
- Documenting all Health Home encounters into the GSI platform
- 2 years of experience with data interpretation and health promotion
- 1 year of experience recruiting schools and districts to conduct externally initiated surveys or other non-academic involvement
- Experience writing technical reports and manuscripts
- Excellent ability to navigate and overcome administrative resistance to survey participation • Creative thinking and barrier removal for survey administration
- Literacy in word processing, spreadsheet, database software programs
- Experience with youth consent processes
Community Liaison Job Description
- Maintaining documentation requirements as in accordance to New York State Department of Health - Standards for Health Home Programs
- Working in collaboration with other care team members and care providers both in the facility and in the community
- Providing crisis intervention services and communicates with member's family and caregivers to support care plan goals, health education and integration of care
- Assisting members in scheduling appointments for clinical/medical and other community-based social services and escorting the member/family to clinic and other community-based agencies as needed to ensure access to services
- Identify, facilitate and secure access to needed medical and mental health care services and appointments, social service benefits and community resources for enrolled Health Home member/family
- Administer standardized health risk screening tools
- Document all Health Home encounters into the GSI platform
- Conduct community-based visits as needed, including hospital visits, home visits
- Maintain documentation requirements as in accordance to New York State Department of Health - Standards for Health Home Programs
- Work in collaboration with other care team members and care providers both in the facility and in the community
- 10 years of mortgage experience with a specialty in CRA
- General understanding of administrative functions, internet research, word processing, written and oral communication
- Working knowledge of GSI, Quadra Med, Soarian Financials, Unity, EPACES, HHS Connect, Groupwise, and Health Commerce System /Medicaid Assistance Program Portal (MAPP)
- Provide crisis intervention services and communicates with member's family and caregivers to support care plan goals, health education and integration of care
- Assist members in scheduling appointments for clinical/medical and other community-based social services and escorts the member/family to clinic and other community-based agencies as needed to ensure access to services
- Provide input on planning educational programming including incorporating input from Cornell faculty and an advisory committee
Community Liaison Job Description
- Provide input on developing related budgets
- Responsible for opening/closing the CRC on a daily basis and upkeep of the CRC to ensure a safe, informative, and welcoming environment for community residents
- Researches and plans promotional and community health-focused events at the CRC coordinating simple to complex events and projects including but not limited to developing, maintaining, and distributing CRC monthly calendar of community events and/or activities
- Conducts presentations, workshops and/or classes at the CRC
- Performs project support and other duties as assigned
- Help present the project at Community Board meetings
- Develop and maintain email lists of affected/interested residents and businesses
- Communicate regularly regarding service disruptions and other construction impacts to residents and businesses
- Walk the site every day to understand status of the project and be available to residents and businesses to discuss current and upcoming disruptions
- Maintain daily records of interactions and problems
- At least 3 years of experience in a CRA related role
- Demonstrated skills in effectively communicating information through oral, written, and visual channels using traditional educational tools innovative applications of electronic technology
- Answer all calls pertaining to customer complaints
- Degree in communications, business, or closely related subject OR equivalent experience
- Previous construction liaison experience
- Demonstrated commitment to working with residents to solve problems
Community Liaison Job Description
- Invites employers, worksource center, OA/CTS, and community individuals or groups to visit and tour the center
- Coordinates with center staff any community projects in which students might participate to partner with the community, activities that bring the community to the center
- Maintains current information on center contacts and participation in community activities
- Establishes and develops meaningful relationships and partnerships with local and distant employers, business and community leaders, work force investment boards, youth councils, and one-stops employment centers
- Communicates with surrounding communities regarding Job Corps activities and plans that affect the communities
- Maintains continuous contact with appropriate center staff
- Coordinates and conduct center tours for visiting schools, businesses, prospective students and family members, community leaders
- Regularly assesses and audits areas of responsibility for contractual compliance and quality delivery of services
- Maintaining an up to date contact list of all relevant community members/residents, elected officials, city agency employees, Business Improvement Districts (BIDS), and field office and contractor staff
- Sending out scheduling updates for test pits and major work, including a weekly look-ahead bulletin
- Minimum of working medical knowledge required
- Sending out water shut off notifications
- Sending out notifications and updates relating, but not limited to bus stop closures, detours, parking suspensions, night work, important meetings, street closures, equipment storage, water shut downs
- Sending out a Monthly Newsletter
- Responding to emails and phone calls from the community/residents, elected officials, and city agencies - regarding complaints, questions, and concerns that relate to the project
- Sending out weekly reports to the Office of Community Outreach and Notification (OCON) at the Department of Design and Construction (DDC)
Community Liaison Job Description
- Maintaining an issues log for the project, chronicling all relevant complaints, questions and concerns received from the community
- Attending the monthly Community Board meetings
- Attending the bi-monthly CCL meeting, this usually takes place at DDC headquarters in Long Island City
- Receiving event advisories and notifications from DOT, to ensure work does not conflict with planned events
- Sales driven plans and development
- Profiling sources
- Building relationships with referrals sources
- Educating community and sources on care offered
- Hospice Medicare criteria and eligibility
- 5 years Sales and Marketing experience (Healthcare field preferred)
- Strong organizational skills including the ability to prioritize, meet deadlines, be responsive to all stakeholders, and maintain consistent attention to details
- Previous experience as a Community Construction Liaison
- 2 years Acute Hospital experience
- 1 year Home Health experience or Utilization Review (minimum)
- Must maintain active driver’s license and auto insurance
- Hospice criteria and eligibility