Process Improvement Consultant Job Description
Process improvement consultant
provides input to refine existing assurance tools to enhance our ability to accurately assess projects’ impact and risk.
Process Improvement Consultant Duties & Responsibilities
To write an effective process improvement consultant job description, begin by listing detailed duties, responsibilities and expectations. We have included process improvement consultant job description templates that you can modify and use.
Sample responsibilities for this position include:
Use the latest testing tools in the market and upskill in test tools you might never have had the chance to work with
Define and develop operational and performance metrics
Develop the necessary tools, templates and reporting required to support any process improvements
Coordinates activities of supporting project teams and internal and external partners
Communicates progress, escalations, and issue analysis to stakeholders
Uses creativity, strategic thinking and planning abilities financial thinking to determine benefits and results for the business
Work with the Director of Process Excellence to develop process improvement techniques and methods for use in SoM departments
Teach, coach, and enable SoM departments of different sizes and functions (e.g., HR, IT, and Finance) to evaluate their operations for opportunities to improve efficiency and quality
Nurture relationships with SoM departments undergoing process improvement efforts
Help develop and enable goal deployment across multiple departments
Process Improvement Consultant Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Process Improvement Consultant
List any licenses or certifications required by the position: PMP, SOX, ITIL, IPAPI, PEGA, PMI, CBAP, CBIP, CDMP, LEAN
Education for Process Improvement Consultant
Typically a job would require a certain level of education.
Employers hiring for the process improvement consultant job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Engineering, Business/Administration, Business, Military, Management, Industrial Engineering, Business/Management, Healthcare, Industrial
Skills for Process Improvement Consultant
Desired skills for process improvement consultant include:
Tools
Ability to adapt as needed
Ability to impact decisions within and outside own organization
Ability to leverage that information in creating customized customer solutions
Anticipating
Approaches
Effective influencing tactics and strategies
Operational
Process problems
Resolving organizational
Desired experience for process improvement consultant includes:
MBA or applicable post-graduate study
Two + yrs
Previous experience working with CMS and CMS appointed contractors
Assist the Director of Process Excellence to develop and create coursework and materials for in-person process improvement courses
Help create and execute an ongoing communication plan to share information about lean and process excellence activities
Coordinate site visits to SoM departments and external partners to share lean and process excellence initiatives and learnings
Process Improvement Consultant Examples
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Process Improvement Consultant Job Description
Job Description Example
Our company is hiring for a process improvement consultant. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for process improvement consultant
- Review /analyze monthly workload reports to ensure goals are on-target (timeliness, backlog) across all operational sites
- Represents the department on process improvement teams, special projects and implementation of new technology
- Collaborates with cross-functional teams in the identification, research and implementation of process improvements
- Identify areas of concern & implement corrective plans if necessary
- Manages internal and external process improvement projects with team members who work across regional and enterprise wide organizational structures and with external parties (providers and trade organizations) to formulate consensus on improvements and to implement internal and external systems, policies and procedures
- Support the development of work products and deliverables supporting improvements to systems and processes
- Lead the development of work products and deliverables supporting improvements to systems and processes
- Assist project manager in developing performance management and process improvement initiatives and strategy to support client
- Coach and mentor Lean Six Sigma (LSS) Belts in the performance of LSS projects and events
- Provide project management and analytical support to ensure multi-disciplinary, high visibility, complex process improvement initiatives objectives and target savings are achieved
Qualifications for process improvement consultant
- Assessment, design, and delivery of enterprise-wide continuous improvement initiatives
- Facilitating information gathering and validation, evaluates performance, and defines deployment scope and approach
- Developing and managing deployment plans
- Training and coaching large populations of employees
- Developing realization measures/metrics and executive presentations
- Collaborating with business line managers to accelerate rollout, adoption, and realization
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Process Improvement Consultant Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of process improvement consultant. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for process improvement consultant
- Collaborate effectively with PMO team members and engagement team members to ensure successful completion of engagement objectives within agreed upon timeframes without direct supervisory responsibility over team members
- Conduct and summarize interviews and engage in other research methods to gather information relevant to assigned engagements
- Facilitate meetings and workgroups within an engagement, including multi-day working sessions
- Guide and counsel others to identify and mitigate risks, develop convincing rationale based on business case to support recommendations, and develop systems to ensure sustainable change
- Present updates, findings, and recommendations to engagement executive sponsors, program/value stream owners, project leads, leadership committees (e.g., PISC, Rev Ops SMT) and other stakeholders at all levels of the organization as needed for assigned engagements
- Manage all aspects of client relationship throughout the engagement lifecycle, including project initiation, execution, and close out
- Provide business process improvement strategy and create roadmaps for the client
- Lead Appeals and Grievance migrations due to system changes, contract changes, acquisitions
- Lead Appeals and Grievance “keep the lights on” activities which includes annual readiness, acquisitions, new membership, business continuity planning, material review
- Lead enterprise initiatives impacting areas within Appeals and Grievances
Qualifications for process improvement consultant
- Preferred experience working with SharePoint
- Clinical resource with 5 plus years clinical analytics experience to include benefits measurement proven track record of success
- Must have experience understanding and working with Patient Engagement activities and programs
- Experience working with multiple teams to help implement our solutions, mentoring and growing consultants
- Certified Business Process Improvement / Six Sigma Green Belt
- Expert statistics background
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Process Improvement Consultant Job Description
Job Description Example
Our growing company is looking to fill the role of process improvement consultant. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for process improvement consultant
- Assess revenue cycle processes and how they align to the overall strategic goals of the department
- Identify opportunities to improve efficiency and/or reorganize work to better maximize staff time
- Contribute to the development of the departmental process improvement portfolio
- Develop prioritized work plan(s) that will guide implementation activities
- Coordinate initiatives to ensure resources are optimized and conflicts are minimized
- Drive initiative implementation efforts to ensure goals are reached on time and within budget
- Establish the quality criteria to evaluate the adoption and efficacy of any process changes
- Develop status reports and provide updates to Specialty management on a regular basis
- Coordinate with external stake-holders on any cross-departmental initiatives
- Provide ongoing feedback to training and quality improvement teams on areas of opportunity
Qualifications for process improvement consultant
- Minimum two (2) years of project management, business consulting, or process improvement experience
- Excellent verbal, written and presentation skills to convey concepts, ideas, vision, approach, results and solutions
- High level proficiency in MS Office products (Visio, Word, Excel, and PowerPoint) software
- Experience with utilizing Lean / Six Sigma concepts and methodology
- Ability to proactively initiate and drive process improvements and project related tasks
- Ability to work independently and dependably with minimal supervision
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Process Improvement Consultant Job Description
Job Description Example
Our company is hiring for a process improvement consultant. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for process improvement consultant
- Coordinate with IT on any system enhancement requests
- Leads the training of associates when new processes or procedures are implemented
- Uses reports and production statistics to represent unit(s) in departmental process improvement and system changes and provides specialized input on reports to management
- Support over achievement of Transformation Program
- Lead and execute projects improving the efficiency and effectiveness of the Sales Operations organization
- Collaborate with COE leader, as appropriate, to overcome issues encountered in completing projects (e.g., identify and engage key stakeholders)
- Establish implementation plans for project recommendations, including checkpoints for project progress evaluation
- Provide peer-to-peer feedback and coaching to COE team members
- Conduct and summarize interviews and engage in other research activities to gather information relevant to assigned engagements
- Leverage data to support analysis and recommendations
Qualifications for process improvement consultant
- Consultative skills which include ability to assess and understand client processes, elicit client understanding
- 5-8 years of process improvement experience with planning, project management, business analysis, and leadership role experience
- Ability to manage rapidly and frequently changing priorities, and thrive in an environment of ambiguity and constrained timelines with strong time management skills and the ability to multitask
- Excellent organizational skills and highly accurate, factual and detail orientation
- Ability to work effectively in a collaborative work and team environment
- Exceptional customer service oriented mindset with demonstrated practice
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Process Improvement Consultant Job Description
Job Description Example
Our company is looking for a process improvement consultant. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for process improvement consultant
- Lead/involved in CMT Management Consulting – Business Improvement/Operational Excellence projects/engagements
- Actively contribute to internal department process improvement and staff development efforts
- Support and lead engagement team performing business process reengineering, process transformation and process documentation support services
- Facilitate sessions with client and relevant stakeholders to effectively map out technical processes
- Identify process and systems gaps and determine potential improvement opportunities
- Execute on project and act in an advisory capacity to assigned project leaders and Sr
- Strong Data Quality and Measurement Systems – ability to work with business units to develop customer centric data/measurement systems that support the business strategy for revenue
- Lead end to end programs and major projects with focus on core business processes to deliver results aligned to strategic objectives – improved client and/or employee experience, value attainment – expense and revenue
- Build relationships within business unit and across enterprise to enable cooperative and collaborative achievement of business objectives
- Drive a culture of client centric process excellence setting the pace of change and sharing best practices across business units
Qualifications for process improvement consultant
- Experience with an integrated healthcare system
- Experience as a consultant in a consulting group or in a consulting role
- Master's degree in healthcare, business administration, management engineering or six (6) years of experience in a directly related field
- Knowledge of healthcare regulations, systems, procedures, lines of business and practices for both clinical and hospital revenue cycle operations
- Basic knowledge of analytical techniques pertinent to planning, finance, management engineering and medical economics
- Maintains order and efficiency in an environment of ongoing change