Registration Clerk Job Description
Registration Clerk Duties & Responsibilities
To write an effective registration clerk job description, begin by listing detailed duties, responsibilities and expectations. We have included registration clerk job description templates that you can modify and use.
Sample responsibilities for this position include:
Registration Clerk Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Registration Clerk
List any licenses or certifications required by the position: BLS, AHA, BCLS, CPR, MUST
Education for Registration Clerk
Typically a job would require a certain level of education.
Employers hiring for the registration clerk job most commonly would prefer for their future employee to have a relevant degree such as High School and Associate Degree in Education, General Education, Science, Medical Terminology, Business, Healthcare, Medical Office Technology, Associates, Supervision, Technical
Skills for Registration Clerk
Desired skills for registration clerk include:
Desired experience for registration clerk includes:
Registration Clerk Examples
Registration Clerk Job Description
- Accurately orders tests using the Epic and Cerner computer system
- Obtaining credit reports on new dealers as necessary
- Consign public customers
- Understand and follow Quality System documents relevant to responsibilities, Quality Manual and Standard Operating Procedures (SOPs)
- Assemble samples to be prepared for analyses and samples to be delivered to other laboratory locations for testing
- Researches and resolves diversified problems and provides responses to questions about student registrations, transcript requests, academic records and changes
- Accesses information from a variety of sources residing on the university’s administrative mainframe computer and peripheral systems that make up the student information system
- Provides guidance and assistance to others
- Responds to inquiries, answers phone, responds to email inquiries and conveys information and messages to pertinent individuals
- Participates in general mailings, satellite operations and general clerical work
- Experience with Auction Edge/ASI and Auction Access auction systems a plus
- Must have valid in-state driver’s license and maintain an acceptable, safe driving record
- Good people and communication skills are a must
- Must be able to work in a fast paced setting and able to multi-task
- Previous seminar experience preferred
- Must work the full four hours
Registration Clerk Job Description
- Admit patients and process their paperwork into the online database
- Process all admission paperwork with the patient and discuss any financial concerns
- Collect monies due and document in billing system
- Handle funds per office procedure
- Answers incoming phone calls in a professional manner, utilizing the appropriate solution
- Accurately obtains demographic information from patients and accurately updates information in eCW
- Provides excellent customer service to patients and staff members
- Ensures all information obtained in the registration interview is communicated with the clinic staff and/or providers
- Answering of the clinic calls to appropriate department
- Utilizes and assists with electronic messages/patient portal and e-messages
- 1 year of clerical and/or customer service experience required
- Medical secretary degree preferred
- Must be able to type 45 wpm and ten key by touch
- Demonstrated knowledge of and skill in oral communication, written communication, customer service, interpersonal relations, detailoriented, problem solving, adaptability, teamwork, conflict resolution, systems thinking, prioritization & multi-tasking
- Demonstrated knowledge of and skill in oral communication, written communication, interpersonal relations, customer service, and multi-tasking
- Three years of customer service and/or clerical experience
Registration Clerk Job Description
- Maintains confidentiality and protects privacy of healthcare information
- Maintains a clean and well organized work station, follows all safety regulations and provides excellent customer service
- Assists with referrals and prior authorizations
- Schedule appointments for community-referred patients via Unity and HHC Advantage
- Meet and greet new patients and refer patients with external referrals to staff person in charge
- Register patients on day of visit and escort patients to their clinic appointments
- Retrieve departmental voicemail and conduct reminder calls to patients
- Mainly Tri-State Plaza)
- Works at the customer service counter – answers questions, receives and provides paperwork, completes transactions as required by the customer
- Cheerfully assists individuals on the phone and in person
- Proficiency in Microsoft Excel and Word (word processing, spreadsheets, databases)
- Past Medical Office experience a plus
- Previous Registration/Business office experience preferred
- Must have the ability to stay professional and handle difficult situations
- Knowledgeable with Microsoft Suites
- Typing skill 40+ words a minute
Registration Clerk Job Description
- Responsible for maintaining and balancing a cash drawer
- Works at commencement
- Check in/out patients
- Determine copay amounts due
- Extensive telephone contact with other school registrars regarding student schedules
- Work closely and cooperatively with teachers, counselors and administrators
- Maintain class counts
- Implement the registration process of new students and withdrawal of all students
- Update and maintain the schedule, teacher master schedule, schedule change forms, student data change forms and report cards
- Request and receive transcripts
- Experience and outstanding Customer Service Skills
- Manager – Amendments
- Manager Birth Registration & Aboriginal Liaison
- Thorough knowledge of the Births, Deaths and Marriages Registration Act, Marriage Act and other relevant legislation
- Demonstrated experience in initiating change and building understanding of the internal and external environment in order to deliver work in a highly effective and professional manner
- Commitment to working with students to provide the best customer service experience possible
Registration Clerk Job Description
- Perform related duties, as assigned, to ensure the efficient and effective functioning of the work unit
- Assist registrar and attendance clerk when needed
- The Lab Registration Clerk is responsible for ensuring that patients are registered appropriately and efficiently for procedures and tests
- Reviews appropriate specimen logs to confirm completion of work or resolve outstanding tests
- Tracks receipt of verbal orders for tests on outpatients and follows through on obtaining written order
- Correctly requests tests ordered by physicians or designees in the laboratory system
- Assists in special collections and prepares home collection equipment for patients
- Monitors supplies and reorders as needed
- Responds to changes in work schedule as requested/necessary
- Schedules appointments/procedures appropriately and arranges for speciality equipment/services
- Some college and cashiering related experience
- Minorities, veterans, and individuals with disabilities are encouraged to apply
- Teamwork oriented, and must have initiative
- Greet and see the needs of patients and families
- Collect patient co-pays and deductibles
- Maintain daily receipt journals