Release Management Job Description
Release Management Duties & Responsibilities
To write an effective release management job description, begin by listing detailed duties, responsibilities and expectations. We have included release management job description templates that you can modify and use.
Sample responsibilities for this position include:
Release Management Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Release Management
List any licenses or certifications required by the position: ITIL, PMP, ITSM, V3, CE, BA, BS, ACSS, ACIS, SAP
Education for Release Management
Typically a job would require a certain level of education.
Employers hiring for the release management job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Technical, Engineering, Education, Business, Information Technology, Information Systems, Management, Business/Administration, Computer Engineering
Skills for Release Management
Desired skills for release management include:
Desired experience for release management includes:
Release Management Examples
Release Management Job Description
- Outstanding written/verbal communication skills, suitable for executive audiences
- Instigate and support an Emergency Change process
- Ensure all transformation projects adhere to a strict change control process to minimize any adverse effects to the working environment and its end users
- Be accountable for maintaining the integrity of all IT system environments by ensuring strict release and change processes are followed by teams throughout the release cycle
- Prepare the Daily Change Report and Weekly Change Review Board communications / meetings
- Analyze change records to determine any trends
- 2-3 years ITSM governance experience within an IT environment aligned with ITIL and / or IS0 20000
- Working experience on Major Incident Management or Problem Management a plus
- Extensive experience setting up change management policies and standards
- Extensive experience setting up release management policies and standards
- Scripting languages (Shell, NSH)
- Work with 3rd parties in a seamless way to the deliver automation potential
- Manage several project ARM requirements in parallel for different areas
- Ensure smooth implementation and handover to support
- Can identify and use advanced functions and features for automation products BladeLogic Tivoli
- Be part of discussions with customers and other stakeholders and help them understand the need for the upgrade
Release Management Job Description
- Provide leadership in evaluating changes to planned releases in terms of impact to budget and risk of the overall release
- Responsible for the successful delivery and timeliness of projects and ops in Video and Monetization
- Leverage Scrum and other Agile approaches to facilitate cross-team delivery
- Work with Product and Engineering management to reveal and manage dependencies
- Directly manage and mentor release management staff and conduct/contribute to performance evaluations, where appropriate
- Collaborate with MTS Multiplatform Portfolio Lead to create and propagate processes for tracking delivery across multiple projects and services
- Account for the accuracy of sizing and scope of individual projects or programs
- Ensure change control and risk mitigation processes are establish and overseen
- Review and approve staff, contract, and freelancer timesheets
- Communicate project and ops information to MTS Multiplatform Portfolio Lead, executive management, directors, and other key personnel
- Good command on SIP/H.323 protocols
- Experience in change management or release management activities
- ACIS, ACSS, ITIL, certifications would be a plus
- Experienced development and service manager
- Experience with off-shore and geographically distributed teams
- Experience building and leading diverse teams
Release Management Job Description
- Collaborate with MTS Multiplatform Portfolio Lead in setting up framework for cross- team communication, coordination of integration among components, and provide related governance
- Work closely with Release Managers, Program Managers, and Project Managers to coordinate releases across multiple technology teams, from inception to delivery to consumer
- Collaborate with Release Managers to manage resource capacity of component team(s)
- Ensure all release communications and release notes are standardized and communicated
- Frequently interact with a diverse group of executives, managers, technology, and business sponsors
- May directly manage and/or mentor release management staff outside the Video and Monetization studio
- Assist in facilitation and documentation of large group meetings
- Post documentation to Confluence pages
- Transfer of meeting minutes to Confluence blog
- Assist in the generation of meeting materials
- Experience working with Avaya/Verint recorder – 10.x and above
- Experience working with Avaya Networking devices – ERS, SR
- Detail oriented & comfortable with documentation, issue and plan tracking
- A minimum of a college or university degree or related experience in a technical field
- A minimum of 5 years of IT experience, preferably in the web or application hosting Systems Administration field
- CSM and/or PMP/PgMP certification very highly desirable
Release Management Job Description
- Support of Program Managers to generate and distribute presentations and support materials
- Document updates as a result of status and team meetings
- Responsible for the successful delivery and timeliness of projects and ops in the V&M and User Platform studios
- Leverage Scrum and other Agile approaches to facilitate cross-team delivery and empower teams
- Ensure change control and risk mitigation processes are established and overseen
- Review and approve staff, contract, and freelancer timesheets (when applicable)
- May mentor release management staff outside the V&M and User Platform studios
- Partner with the Digital Platform Support team and the Digital Delivery team (across T&O and Digital) to plan and deliver approximately 25 major Digital releases on an annual basis for Online, Mobile, Wallet and Rewards
- Own, update and publish the Digital Release Roadmap
- Own, update and publish the detailed release roadmaps/calendars
- System Manager/Session Manager 6.x
- Avaya Aura Contact Center 6.x
- Experience with CS1000 7.5 and Call Pilot - configuration and upgrade
- Advanced knowledge of Scrum and other Agile methodologies and software engineering practices, traditional project management approaches
- Working in a media technology environment as a Program/Release Manager
- Mentoring release/project/program management staff
Release Management Job Description
- Resolve release level issues and mitigate release level risks
- Create and distribute executive communications for all major releases
- Track and report release portfolio Key Performance Indicators (KPIs)
- Book, set the agenda and lead monthly Release Operating Committee meetings to provide an update on current and upcoming releases, review release dependencies and constraints, review release portfolio level issues and risks, either for awareness or decisioning and to review release portfolio KPIs
- Release Roadmap Execution
- Meet monthly with key stakeholders across RBC and P & CB
- Ownership of driving the next level of definition of the R&D Playbook, particularly 2 sections of the playbook (Enterprise readiness and Release Process/SDLC)
- Manage release event activities across multiple projects for the Digital line of business
- Coordinate with multiple teams and projects to determine the critical path of tasks within a release deployment (risks, dependencies, issue resolution)
- Conduct Release Readiness reviews and Go/No-Go Reviews
- Working with software developers, technical and business management, department heads, product developers and QA specialists (includes local and distributed teams)
- Degree in Computer Science, Electrical Engineering, Information Systems or other technical discipline from an accredited college or university
- Experience coordinating penetration/security testing and program management, helpful
- Strong problem solving ability with excellent written/verbal communication and presentation skills required
- Certified ScrumMaster certification (and other Agile certifications) very highly desirable
- Advanced knowledge of Scrum and other Agile frameworks and software engineering practices, traditional project management approachesWorking in a media technology environment as a Program/Release Manager