Restaurant Host Job Description
Restaurant host
provides a warm and friendly welcome, leading guests and seating them at their table.
Restaurant Host Duties & Responsibilities
To write an effective restaurant host job description, begin by listing detailed duties, responsibilities and expectations. We have included restaurant host job description templates that you can modify and use.
Sample responsibilities for this position include:
Well versed in the menu offerings, offers suggestions, informs and takes carry out orders
Food and Beverage administrative duties as and when required
Be in attendance at the Restaurant Reception at all times
Assist the Restaurant Manager by welcoming guests to the Restaurant
Ensure that guests are warmly welcomed on their entry into the Restaurant and check their booking details are correct
Show guests to their table when appropriate whilst liaising with the Restaurant Manager
Take further drinks orders as required in the Bar and Restaurant
Take food and wine orders in the Bar when appropriate
Liaise with Restaurant Manager when the guest’s table is ready
Ensure tables are kept clean and tidy
Restaurant Host Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Restaurant Host
List any licenses or certifications required by the position: TABC, RSA, TIPS
Education for Restaurant Host
Typically a job would require a certain level of education.
Employers hiring for the restaurant host job most commonly would prefer for their future employee to have a relevant degree such as High School and University Degree in Education, Hospitality, Management, Tourism, Communications, Hospitality Management, General Education, Business/Administration, Letters, Graduate
Skills for Restaurant Host
Desired skills for restaurant host include:
Servers’ duties and responsibilities
Station assignments
Table numbers
Menu
Specials and promotions
Restaurant operations
Guest relations
Problem solving
Seating procedures
Desired experience for restaurant host includes:
Table maintenance and Service
Check guest satisfaction throughout service
Monitor Restaurant Reception during service
Take telephone bookings
Ensure reception desk is kept tidy and uncluttered
Ensure that all bills are accurate in relations to guest orders
Restaurant Host Examples
1
Restaurant Host Job Description
Job Description Example
Our company is searching for experienced candidates for the position of restaurant host. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for restaurant host
- Cash up at the end of service
- Be able to serve customers in a friendly and courteous manner and be able to offer them a personal service every time they visit
- Have a good level of spoken English and would like it if you have a basic knowledge of the MICROS system
- Ask the guests if there are any additional items needed and follows through with all of their requests
- Make sure tables are properly set up
- Wipe down host stand and coffee bar and tables
- The qualified applicant must be able to work a flexible schedule, including morning and evening shifts
- Primary responsibility is host function, with supporting duties as coffee bar attendant and cashier as needed
- Quotes wait times and monitors the wait list
- Control heavy volume at Restaurant entrance
Qualifications for restaurant host
- At least three months related experience and/or training required
- All employees must maintain a neat, clean and well-groomed appearance per The Westin Atlanta Perimeter North standards
- Carrying or lifting up to 50 pounds (Plates, utensils, menus)
- Knowledge of hotel property
- Introduce server to guest
- Knowledge of daily specials
2
Restaurant Host Job Description
Job Description Example
Our growing company is searching for experienced candidates for the position of restaurant host. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for restaurant host
- Acknowledge, recognize, greet and seat guests at tables according to guest preference and table availability
- Schedule reservations
- Work closely with FOH staff to ensure the customer experience
- Overall ambassador of hotel and food and beverage outlets and help with other duties as needed
- Greet, seat and rotate guests through server stations, manage wait times, take reservations, assist with large party bookings, side work
- Ensure guests are greeting upon arrive and seated in a timely fashion
- Assist in clearing and resetting tables when needed
- Thank guests as they leave
- Coordinates all guest seating in accordance with proper station rotation
- Takes guest information and quotes accurate wait time or maintains an orderly line, depending upon specific restaurant procedures, when tables are not immediately available
Qualifications for restaurant host
- Ability to multi-task and adapt to guests changing needs
- Open Table Experience
- Must have the availability to work nights, weekends and holidays
- Be a great listener and a team player
- This position is Seasonal with an expected end date of October 1
- Must Complete alcohol training certification (TABC)
3
Restaurant Host Job Description
Job Description Example
Our company is growing rapidly and is looking to fill the role of restaurant host. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for restaurant host
- Answers guest questions concerning restaurant concepts, menus and directions to and from various points
- Interacts with all exiting outlet guests to thank them and solicit comments
- Cleans and organizes the host area and ensures menus are stocked and are in presentable condition
- Maintains all comps, paper comp voids, special request forms, coupon vouchers and tickets as prescribed by the outlet
- Assists the department Supervisor and Manager in opening and closing duties including arranging the room, setting tables and preparing for special events
- Property wide knowledge of Mohegan Sun for the purposes of assisting guests
- Thorough understanding of ProHost seating system
- Assist servers and dining room attendants when needed
- Greet guests when they enter the restaurant patio with a pleasant smile and superior customer service
- Answer phone and record reservations for large parties in Open Table
Qualifications for restaurant host
- The position requires the ability to lift up to 50 lbs, push or pull 150 to 250 lbs on a pushcart, and enter walk-ins of -10 degrees to 140 degrees Fahrenheit with or without assistance
- Must have a valid Maricopa County Food Handlers card or certification
- Must be able to multi task and work as part of a team
- Must be able to stand and walk for an extended period of time
- Ability to work lunch shifts required
- Must be able to read, write and determine wait times based upon procedures
4
Restaurant Host Job Description
Job Description Example
Our innovative and growing company is looking to fill the role of restaurant host. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for restaurant host
- They would also greet and seat guests in our restaurant
- Assist managers and other workers with opening or closing of the restaurant
- Control heavy volume at restaurant entrance and attend to and anticipate guest needs
- Assist with side work including, but not limited to cleaning, stocking, folding silverware
- Maintains a seating list/plan to ensure the prompt and timely waiting of guests in order of arrival
- Checks that all tables are correctly set prior to seating of guests and ensures that the floor area is maintained at a high level of presentation throughout service
- Communicates to guests the approximate waiting times for entry to the restaurant and advises guests of their position in the seating queue
- Promptly reports guest complaints and any concerns regarding guest service to Service Leader – Altitude or Service Manager - Altitude
- Assists service staff in the service of guests when required
- Maintains communication between service staff and Service Leader to ensure efficient service and charging of the correct food and beverage to the correct guests when appropriate
Qualifications for restaurant host
- Must Complete Food Handler permit (where applicable)
- Must be able to visually scan the restaurant for clean, unoccupied tables
- Must be able to work mornings, afternoons, weekends, and holidays
- Prior restaurant or F&B experience is required
- Must be able to move, lift, carry, push, pull, and place objects weighing up to 30 pounds without assistance and stand or walk for an extended period or for an entire work shift
- Must be able to work a flexible PM schedule, including weekends and holidays
5
Restaurant Host Job Description
Job Description Example
Our innovative and growing company is hiring for a restaurant host. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for restaurant host
- Ensures adequate number of all menus and wine lists for service and the highest standard of presentation is always maintained
- Farewells all guests wishing an enjoyable evening and a return to Altitude soon
- Performs other duties as requested by Service Manager - Altitude according to business demands
- Makes reservations via the Arts and Open Table systems and gives confirmation numbers to guests
- Answers phones, assists guests and takes messages for management
- Communicates effectively with Cashiering Operations, VIP Services and related departments to insure the proper flow of checks, reservations and special requests
- Assists department manager in opening and closing duties including arranging the room, setting tables and preparing for special events
- Knowledge of all legal beverage service guidelines and state liquor laws including proper identification, refusal of service and shutoff procedures
- Promptly reports guest complaints and any concerns regarding guest service to Supervisor or Restaurant Manager
- Maintains communication between service staff and Supervisor to ensure efficient service and charging of the correct food and beverage to the correct guests when appropriate
Qualifications for restaurant host
- Must be able to work AM shifts to include weekdays, weekends, and holidays
- Prior supervisory experience, preferably in Food and Beverage, preferred
- Prior host staff experience and/or restaurant experience, preferred
- Servasafe Certificate helpful
- Minimum of one (1) year experience as a restaurant host cashier or server in a high volume restaurant environment
- Must be able to work in outdoor environment as this restaurant is located on the beach