Retail Store Manager Job Description

Retail Store Manager Job Description

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Retail store manager provides guidance toBrands on best practices in retail operations including back office operations and education.

Retail Store Manager Duties & Responsibilities

To write an effective retail store manager job description, begin by listing detailed duties, responsibilities and expectations. We have included retail store manager job description templates that you can modify and use.

Sample responsibilities for this position include:

Recruit, interview, hire, develop, coach, and train storeassociates to deliver sales and customer service objectives
Physical requirements include ability to lift and/or move up to
Takes ownership of his /her store and allocates resources and organizes processes to drive profitability in a variety of situations and market conditions
Has a working knowledge of the Profit & Loss statement and the store KPIs and makes commercial decisions based on sound financial judgment
Tracks store performance data (i.e., best sellers, weekly forward demand and sales per square meter) and responds with solutions that drive commercial success
Manages an appealing, easy-to-shop environment for customers by ensuring VM and housekeeping standards are maintained consistently throughout the store
Minimizes loss by ensuring all loss prevention procedures are followed
Provides suggestions and ideas on ways to improve systems and processes
Creates a high performance culture in his/her store by setting clear expectations and targets, analyzing team performance, holding team members accountable and giving appropriate and prompt feedback, including actively managing poor performance
Actively collaborates and shares best practices to drive District team performance

Retail Store Manager Qualifications

Qualifications for a job description may include education, certification, and experience.

Education for Retail Store Manager

Typically a job would require a certain level of education.

Employers hiring for the retail store manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Associates, Leadership, Management, Business, Retail Management, Marketing, Culinary Arts, Food Service management, Merchandising

Skills for Retail Store Manager

Desired skills for retail store manager include:

Application and use of paint and sundries
Microsoft Office suite and Internet applications
Retail systems
Human resources best practices and operations
High fashion industry
Retail selling environment
Managing accountability
Motivating others
Presentation skills
Effective oral and written communications

Desired experience for retail store manager includes:

Develop and implement regional sales incentives to meet and exceed RGU growth objectives
Ideal Candidate must have minimum 3-4 years’ experience in retail fashion
Looking for a candidate with great personality that can interact and establish great relations with the clients
Drive sales in both areas of retail store and web able to generate and manage large social media base
Provide sales analysis and understanding of the business trend
Maintains store staff by planning, monitoring and training employees

Retail Store Manager Examples

1

Retail Store Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of retail store manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for retail store manager
  • Responsible for the development of ambassadors to accomplish the R & A business objectives through recruitment, selection, coaching, retention and motivation
  • Communicate the principles and values of The Company through personal contact with consumers, customers and dignitaries from around the world in order to further enhance the consumers’ connection to the brand
  • Inspires and fosters team commitment, spirit, pride and trust
  • Motivate employees to work together to achieve company goals in accordance with company policy and procedure
  • Evaluates store sales performance daily, and weekly
  • Understands and upholds all Policies and Procedures at all times
  • Fully trains all employees on all Manuals with follow-up and accountability using documentation
  • Completes all operations on time in accordance with the Manuals
  • Maintains inventory of all store supplies, maintenance materials, paperwork, Forms, and tools needed to ensure an operationally sound retail store
  • Ensure stockroom is in accordance to company standard
Qualifications for retail store manager
  • In partnership with District Manager, execute strategic events to increase sales and profitability
  • Maintain contact as needed with and District Manager to review staffing, merchandising and operational needs
  • Attend Store Manager’s Meetings and plan and facilitate store sales meetings
  • Acts as a liaison between the store and District Manager
  • Execute the retail stores performance evaluation program in partnership with Human Resources and District Manager
  • Payroll procedures
2

Retail Store Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of retail store manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for retail store manager
  • Attend and chair meetings relevant to the Guinness Storehouse operation
  • Update Retail Manager and the Guinness Storehouse Leadership and wider Management teams on business performance, new initiatives and other pertinent issues relating to the Store
  • Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local and international retailers are doing
  • Initiate changes to improve and impact positively on the business
  • Ensure store is merchandised to maximize commercial and visual potential
  • Contribute to buying decisions for the Store
  • Manage internal relationships within the Guinness Storehouse working closely with the retail management team, the marketing team, the financial team and any other stakeholders
  • Responsible for and expected to meet or exceed assigned sales plans and target metric
  • Objectives within assigned store
  • Location including but not limited to Payroll, Expenses, and Supplies
Qualifications for retail store manager
  • Minimum of 2-4 years retail, consumer electronic experience required
  • Ability to manage third party sales force highly preferred
  • Have 3+ year(s) of retail sales/customer service experience plus a minimum of 1 year of managerial experience
  • Exude a self-starter attitude with a drive to continuously learn, develop and educate store personnel and customers to enhance success
  • Has demonstrated the ability to execute a retail financial plan
  • Oversee Store floor experience – Act as Floor General
3

Retail Store Manager Job Description

Job Description Example
Our innovative and growing company is looking to fill the role of retail store manager. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for retail store manager
  • Communicating company processes, policies and directives to team members and monitoring their execution
  • Creating a desirable work environment through promotions, recognition and empowerment
  • Problem solving and conflict resolution for both team members and customers
  • Sales and profit management -- accountable for achieving top and bottom line
  • Promote a safe and productive work environment for Team Members and customers
  • Test new and/or improved selling and operations policies and procedures
  • Develop, foster and maintain a store culture focused on the customer, enhancing the buying experience and building relationships that lead to long term business growth
  • Responsible for achieving individual sales goals and in ensuring the store meets its sales plan
  • Monitor and positively affect profitability in the areas of customer service, sales, inventory/expense control and risk management
  • Hire and sustain a superior sales team that supports our customer focused culture
Qualifications for retail store manager
  • Quality- Seek and strive for excellence in all aspects of role
  • Has demonstrated the ability to execute a financial sales plan
  • Responsible for driving customer traffic by participating in approved local events and/or
  • Hours and days worked, including when we may need to increase or decrease your hours based on the needs of our business
  • Of the daily duties to maintain the store’s daily operations and in order to service customers
  • 5 - 7+ years of retail experience or related
4

Retail Store Manager Job Description

Job Description Example
Our growing company is looking for a retail store manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for retail store manager
  • Maintain post-sale relationships with customer to ensure satisfaction with our product and to encourage repeat and referral business
  • Merchandise sales floor, plan advertising, organize sales events/promotions, track customer advertising response
  • Works with Operations and Rental inventory strategies to meet District goals
  • Sets clear direction and communicates consistent priorities
  • Inspires and guides team(s) to reach goals and achieve objectives
  • Leverages and assigns resources (payroll, expenses, people) to meet goals
  • Creates a disciplined culture focused on excellence in execution
  • Ensures adherence to all standard operating procedures, including Human Resource Management, Loss Prevention, and Safety
  • Ensures asset protection and supply control contributing to profit and loss management
  • Takes personal accountability for individual results and team decisions
Qualifications for retail store manager
  • Some Paint Knowledge is Preferred!
  • Drives the elevation of GUIDE / Manager On Duty behaviors
  • Holds self and others accountable to L.L
  • Ensures store actively promotes Learn, Try, Buy and Enjoy concept through outdoor discovery school walk-on adventures, clinics and demonstrations
  • Uses customer feedback to influence changes that enhance the customer experience
  • Identifies and influences improvements in visual presentation to maximize profitability and results
5

Retail Store Manager Job Description

Job Description Example
Our innovative and growing company is hiring for a retail store manager. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for retail store manager
  • Ensure merchandise presentation, cleanliness, and health and safety
  • Provide superior customer service and are meeting standards set out by the company
  • Review and analyze sales statistics and markets to determine customer needs to achieve maximum market share and sales growth
  • Analyze KPI’s, operating reports, and exception reporting to maximize opportunities for improvement
  • Reduce DIR and Clearance Product
  • MasterCard iProcurement
  • Audit Processes and Compliance
  • Maintain appropriate scheduling staff levels as per targets and projected sales
Qualifications for retail store manager
  • Holds self and others accountable for visual presentation standards
  • Minimum 5+ years experience as a store manager in relevant traffic, volume and unit intensity location
  • Ability to balance growth and tradition

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