Retail Store Manager Job Description
Retail Store Manager Duties & Responsibilities
To write an effective retail store manager job description, begin by listing detailed duties, responsibilities and expectations. We have included retail store manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Retail Store Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Retail Store Manager
Typically a job would require a certain level of education.
Employers hiring for the retail store manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and High School Degree in Education, Associates, Leadership, Management, Business, Retail Management, Marketing, Culinary Arts, Food Service management, Merchandising
Skills for Retail Store Manager
Desired skills for retail store manager include:
Desired experience for retail store manager includes:
Retail Store Manager Examples
Retail Store Manager Job Description
- Responsible for the development of ambassadors to accomplish the R & A business objectives through recruitment, selection, coaching, retention and motivation
- Communicate the principles and values of The Company through personal contact with consumers, customers and dignitaries from around the world in order to further enhance the consumers’ connection to the brand
- Inspires and fosters team commitment, spirit, pride and trust
- Motivate employees to work together to achieve company goals in accordance with company policy and procedure
- Evaluates store sales performance daily, and weekly
- Understands and upholds all Policies and Procedures at all times
- Fully trains all employees on all Manuals with follow-up and accountability using documentation
- Completes all operations on time in accordance with the Manuals
- Maintains inventory of all store supplies, maintenance materials, paperwork, Forms, and tools needed to ensure an operationally sound retail store
- Ensure stockroom is in accordance to company standard
- In partnership with District Manager, execute strategic events to increase sales and profitability
- Maintain contact as needed with and District Manager to review staffing, merchandising and operational needs
- Attend Store Manager’s Meetings and plan and facilitate store sales meetings
- Acts as a liaison between the store and District Manager
- Execute the retail stores performance evaluation program in partnership with Human Resources and District Manager
- Payroll procedures
Retail Store Manager Job Description
- Attend and chair meetings relevant to the Guinness Storehouse operation
- Update Retail Manager and the Guinness Storehouse Leadership and wider Management teams on business performance, new initiatives and other pertinent issues relating to the Store
- Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local and international retailers are doing
- Initiate changes to improve and impact positively on the business
- Ensure store is merchandised to maximize commercial and visual potential
- Contribute to buying decisions for the Store
- Manage internal relationships within the Guinness Storehouse working closely with the retail management team, the marketing team, the financial team and any other stakeholders
- Responsible for and expected to meet or exceed assigned sales plans and target metric
- Objectives within assigned store
- Location including but not limited to Payroll, Expenses, and Supplies
- Minimum of 2-4 years retail, consumer electronic experience required
- Ability to manage third party sales force highly preferred
- Have 3+ year(s) of retail sales/customer service experience plus a minimum of 1 year of managerial experience
- Exude a self-starter attitude with a drive to continuously learn, develop and educate store personnel and customers to enhance success
- Has demonstrated the ability to execute a retail financial plan
- Oversee Store floor experience – Act as Floor General
Retail Store Manager Job Description
- Communicating company processes, policies and directives to team members and monitoring their execution
- Creating a desirable work environment through promotions, recognition and empowerment
- Problem solving and conflict resolution for both team members and customers
- Sales and profit management -- accountable for achieving top and bottom line
- Promote a safe and productive work environment for Team Members and customers
- Test new and/or improved selling and operations policies and procedures
- Develop, foster and maintain a store culture focused on the customer, enhancing the buying experience and building relationships that lead to long term business growth
- Responsible for achieving individual sales goals and in ensuring the store meets its sales plan
- Monitor and positively affect profitability in the areas of customer service, sales, inventory/expense control and risk management
- Hire and sustain a superior sales team that supports our customer focused culture
- Quality- Seek and strive for excellence in all aspects of role
- Has demonstrated the ability to execute a financial sales plan
- Responsible for driving customer traffic by participating in approved local events and/or
- Hours and days worked, including when we may need to increase or decrease your hours based on the needs of our business
- Of the daily duties to maintain the store’s daily operations and in order to service customers
- 5 - 7+ years of retail experience or related
Retail Store Manager Job Description
- Maintain post-sale relationships with customer to ensure satisfaction with our product and to encourage repeat and referral business
- Merchandise sales floor, plan advertising, organize sales events/promotions, track customer advertising response
- Works with Operations and Rental inventory strategies to meet District goals
- Sets clear direction and communicates consistent priorities
- Inspires and guides team(s) to reach goals and achieve objectives
- Leverages and assigns resources (payroll, expenses, people) to meet goals
- Creates a disciplined culture focused on excellence in execution
- Ensures adherence to all standard operating procedures, including Human Resource Management, Loss Prevention, and Safety
- Ensures asset protection and supply control contributing to profit and loss management
- Takes personal accountability for individual results and team decisions
- Some Paint Knowledge is Preferred!
- Drives the elevation of GUIDE / Manager On Duty behaviors
- Holds self and others accountable to L.L
- Ensures store actively promotes Learn, Try, Buy and Enjoy concept through outdoor discovery school walk-on adventures, clinics and demonstrations
- Uses customer feedback to influence changes that enhance the customer experience
- Identifies and influences improvements in visual presentation to maximize profitability and results
Retail Store Manager Job Description
- Ensure merchandise presentation, cleanliness, and health and safety
- Provide superior customer service and are meeting standards set out by the company
- Review and analyze sales statistics and markets to determine customer needs to achieve maximum market share and sales growth
- Analyze KPI’s, operating reports, and exception reporting to maximize opportunities for improvement
- Reduce DIR and Clearance Product
- MasterCard iProcurement
- Audit Processes and Compliance
- Maintain appropriate scheduling staff levels as per targets and projected sales
- Holds self and others accountable for visual presentation standards
- Minimum 5+ years experience as a store manager in relevant traffic, volume and unit intensity location
- Ability to balance growth and tradition