Sales Inside Sales Representative Job Description
Sales Inside Sales Representative Duties & Responsibilities
To write an effective sales inside sales representative job description, begin by listing detailed duties, responsibilities and expectations. We have included sales inside sales representative job description templates that you can modify and use.
Sample responsibilities for this position include:
Sales Inside Sales Representative Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Sales Inside Sales Representative
List any licenses or certifications required by the position: VSP, VTSP, AHSP, PTCB, IFIC, CSC, HVAC, STLE, HP
Education for Sales Inside Sales Representative
Typically a job would require a certain level of education.
Employers hiring for the sales inside sales representative job most commonly would prefer for their future employee to have a relevant degree such as High School and Bachelor's Degree in Technical, Education, Business, Marketing, General Education, Business/Administration, Associates, Science, Communications, Communication
Skills for Sales Inside Sales Representative
Desired skills for sales inside sales representative include:
Desired experience for sales inside sales representative includes:
Sales Inside Sales Representative Examples
Sales Inside Sales Representative Job Description
- Servicing assigned accounts
- Handling outbound sales calls
- Developing initiatives to foster sales growth
- Generate leads through effective prospecting of customer database, cold calls, campaigns, product fairs, seminars, industry conferences, internal and external referrals, and networking events
- Maintain complete records of all prospects and customer contact, follow-up calls and forecast information into the Customer Relationship Management system (CRM)
- Build and manage long-term customer relationships and vendor partnerships to maximize business opportunities by use of strategic planning activities to anticipate customers' product or service needs
- Collaborate with business partners to identify appropriate opportunities, build a strong pipeline and accelerate closing cycles
- Manage gross profit, margin and related sales objectives to ensure achievement of assigned quota and company objectives
- Work with internal pricing systems and Solutions Engineering to develop competitive bids
- Stay current with market/industry dynamics, competition, market pricing and vertical market requirements, to be best positioned for success in prospecting efforts
- Organised and able to follow department processes and work flow
- 1-3 years software or enterprise selling a plus (but not required)
- Bachelors degree required, Professional Selling Degree preferred
- Must be able to organize and prioritize multiple projects and deadlines
- Minimum 2 + years of successful sales experience (B2B or B2C)
- Hunter mentality and driven by success and earnings
Sales Inside Sales Representative Job Description
- Input order requirements
- Support the sales, marketing and leadership teams as needed
- Bilingual communication ( English and Spanish)
- Work as an in-office liaison for Canada Sales Managers to further Sales process
- Work with Canada Sales Team and prospects to schedule Sales Call, Meeting or Web-Ex
- Partner with Marketing Department to organize and plan effective Trade Shows in Canada
- Assist with managing portables for the Canada Sales Team
- Participate in sales/marketing proposals by providing market research information on a wide variety of subject matters, as needed
- Attend Trade and State shows within industry on behalf of/with Canada Sales Managers
- Travel required in Canada (<10%) for Tradeshows, Province Shows and Canada Sales Trainings/Meetings
- 2+ years of Industrial or Technical Inside Sales experience
- Two to five years of experience within an inside sales organization
- Preferred experience with technology sales
- Preferred Salesforce.com CRM experience
- Bachelors Degree in a technical field highly preferred
- 3+ years experience in an inside sales environment
Sales Inside Sales Representative Job Description
- Order samples, literature, displays and SSP material
- Pull orders, count returns and help out in warehouse as needed
- Must be familiar with job responsibilities of key company personnel and how they relate to Inside Sales functions
- Support Outside sales
- Position competitive offerings and solutions in the context of customer needs and experiences
- Meet and exceed targets for net-new revenue and sales pipeline, monthly and quarterly forecast for cloud solution usage and sales
- Manage and maintain a detailed pipeline to achieve assigned monthly quota
- Comply with assigned schedules, assignments and productivity metrics
- Bi-lingual in either Spanish or Chinese a plus but not required
- Provide an insightful business outlook including business forecasting, pipeline strength, and key prospect identification
- Ability to learn using company database systems including a DOS based prog
- Experience with AutoCAD an asset
- Must have experience in the Residential or Commercial roofing industry
- Must have experience working in an office setting, answering phones & handling paperwork
- Working Knowledge of Microsoft Outlook, Internet, Word, and Excel
- Experience in pest control or route-based industry is preferred
Sales Inside Sales Representative Job Description
- Participate in company offered self-development studies and training courses
- Work hand-in-hand with Outside Sales & Showroom associates by performing the administrative functions that ensure our customer’s needs are being met
- Develop and maintain relationships with existing and prospective accounts to achieve incremental sales goals
- Develop and maintain relationships with suppliers and OEM’s to assist with special pricing and vendor driven programs
- Manage RFPs (Request for Proposal) and RFQs (Request for Quote)
- Work closely with co-workers in the U.S
- Contributes to the team by maintaining high internal and external customer service standards
- Effective communication ensuring adherence to company visions and policy
- Resolve customer concerns by investigating problems, developing solutions, preparing responses and making recommendations to management
- Support and work closely with a team of Business Development Managers and Route Sales Representatives
- Multi-task within all contact channels including phone calls, emails and chat
- Navigate efficiently and confidently between multiple systems, tools/resources, and screens while maintaining a professional and customer-centric demeanor
- Organize and manage time efficiently while paying attention to detail
- Think big picture and as an entrepreneur
- Work independently/solve problems with limited direction and support
- Remain open and responsive to coaching and feedback provided by a variety of individuals
Sales Inside Sales Representative Job Description
- Achieves targeted monthly goals
- Increases overall conversion rates from lead to active client
- Conducts follow-up with prospective clients
- Maintains databases/captures accurate and complete information in a contact database/customer relationship
- Support daily monitoring reconciliation platform to resolve errors
- Investigate discrepancies and report to the appropriate department to resolve the issue
- Responsible for preparing reconciliations on various accounts
- Perform reconciliations on using automated reconciliation tools
- Respond to all general line customer inquiries via phone, fax or email by determining material availability, conformance to customer requirements, quoting prices, and providing a reasonable delivery commitment designed to obtain the customer's order or expanded order
- Enter orders into the system and modifies or deletes as required
- One to two years of relevant experience in an outbound call center role with the ability to prospect, develop customer base and close sales
- 2+ years sales or relevant experience preferred
- Self-motivated to meet or exceed goals
- Ability to create a sense of urgency and the follow-up skills to close sales
- Articulate and professional with an enthusiastic attitude and a focus on results
- Experience in a fast paced, high inbound/outbound call environment is strongly desired