Telesales Executive Job Description
Telesales executive
provides excellent services to existing small package/freight forwarding accounts which entail the UPS value-add logistics solutions to customers’ business.
Telesales Executive Duties & Responsibilities
To write an effective telesales executive job description, begin by listing detailed duties, responsibilities and expectations. We have included telesales executive job description templates that you can modify and use.
Sample responsibilities for this position include:
Support and train customers
Actively maintain the in-house client relationship management Salesforce
Identify and cold call new business opportunities
Support sales activity around industry events
You have great communication skills and you are able towin back former customers support existing customers throughexcellent service
Achievement of sales target set by the company
Ensures accurate forecasting and pipeline management accurate content and certification of information in EMS for assigned clients
Provide support to and work cooperatively with other members of the sales team to achieve objectives.Accomplishes own tasks in support of team goals and actively offers to help colleagues
Selling DHL products & services to prospective & existing customers through telephone calls
Achieving sales target and supporting service requests
Telesales Executive Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Telesales Executive
Typically a job would require a certain level of education.
Employers hiring for the telesales executive job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business/Administration, Science, Education, Art, Business, Associates, Management, Communication, Marketing, Health
Skills for Telesales Executive
Desired skills for telesales executive include:
Internet technology
Excel
UPS products and services and well aware of competitors' strategies and capabilities to position UPS product advantageously
Customers and the market
Email Microsoft Excel and Word
Dealing with Small Package
Freight Forwarding products and services will be advantageous
Our products offering
Environmental services not essential but useful
Excel and Outlook
Desired experience for telesales executive includes:
Self starter with a hunger to succeed and a strong will to win
Consultative and strategic
Demonstrate the ability to achieve KPI’s
Exceptional verbal and written communication skills and the ability to optimally utilise all channels of communications
Exceptional time management and organisational skills required
Foreign Exchange experience preferred but not essential
Telesales Executive Examples
1
Telesales Executive Job Description
Job Description Example
Our company is looking for a telesales executive. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for telesales executive
- Providing professional services to the customers and liaising closely with other functions to deliver quality services
- Preparing timely reports for business analysis
- Proactively follow up customer leads and sell the benefits of joining Constructionline
- Liaise with customers to aid them in understanding the process to follow in applying for membership
- Identify and follow up opportunities with clients who are on the customer database
- Actively manage the customer database to ensure that information is accurate and kept up to date
- Maintain existing customer relationships, especially with potential low buyers who are not actively visited by the field sales team
- Prepare and send out sales campaign material to targeted customers as necessary and conduct follow up sales calls
- Keep accurate records of the conversations, so these can be fed back to our clients
- Liaise effectively with all departments within Constructionline to ensure customer requirements are appropriately met
Qualifications for telesales executive
- A strong record in successful B2B sales (Preferably financial)
- Sales focused with excellent customer service
- Excellent communication skills (English and Vietnamese), spoken and written
- Diploma holder or above with minimum 2 years' experience in sales or customer services
- Possess strong selling techniques
- Highly persuasive, self-motivated, self-confident and customer service oriented
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Telesales Executive Job Description
Job Description Example
Our company is growing rapidly and is looking for a telesales executive. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for telesales executive
- Meeting regularly with the assigned Team Leader to discuss your performance and development needs by attending documented performance reviews
- Customer service and admin duties
- Monitors expenditures to ensure compliance with approved budgetary constraints
- Demonstrates fundamental sales techniques and experience through track record of achieving sales goal
- Must be willing to be flexible across shifts as required by business needs
- Associate's calls will be monitored a minimum achievement set on proficiency
- Associate's Dials per Hour must not fall below minimum requirements
- Associate must not fall below set minimum gross book to show rate in each fortnight
- Associate's productivity should not fall below other standards as defined by management
- Submit sales orders in an accurate manner
Qualifications for telesales executive
- Well-organized, hardworking, aggressive and able to work under pressure
- Fluent spoken English & Cantonese, fluent in Mandarin is preferable
- At least 2 years working within a sales environment in a proactive telesales role, with proven results
- Ability to understand, demonstrate and communicate with clients using WebEx
- A polite and friendly telephone manner
- Give advice about how these may benefit customers personally
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Telesales Executive Job Description
Job Description Example
Our company is looking to fill the role of telesales executive. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for telesales executive
- Demonstrable ability to target and secure new business
- Self-motivation, tenacity and the drive to succeed in a competitive environment
- To maintain CRM ensuring that all relevant data is maintained
- To undertake any other duties that may be required for the effective operation of the business
- Lead execution – pure telesales tasked with engaging lapsed and new customers
- Work to individual and team targets
- Build strong and lucrative relationships with new and existing customers
- Versatility to sell across jobs and display markets
- Campaign manage contracted clients effectively and competently
- Develop existing customers to generate additional revenue
Qualifications for telesales executive
- Qualifications that may be relevent to Telesales
- Candidate must possess relevant experience and have proven track-record in telemarketing/indoor-sales roles
- Candidate must be proactive, tenacious and self-driven, and must have excellent interpersonal and communication skills
- Fluent in both English and Mandarin (to liaise with mandarin speaking clients)
- At least 2 years working within a sales environment preferably in a proactive outbound B2B telesales role
- Must enjoy a fast paced working environment and be happy to work towards KPI's and targets
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Telesales Executive Job Description
Job Description Example
Our company is looking to fill the role of telesales executive. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for telesales executive
- Exceed minimum expectations including phone activity and revenue targets
- As required you will represent the company at trade exhibitions and events
- Manage yourself to exceed the targets you have been set proactively managing your own performance
- Make a high volume of high quality outbound telephone calls to new business prospects to uncover their needs and sell appropriate MLS and associated products
- Deal promptly with enquiries from new business prospects to maximize sales revenue and company profit
- Work to meet or exceed monthly, quarterly sales targets for connections and trading margin
- Be an expert on all elements of our product portfolio including but not limited to handsets, SIM cards, accessories, operating systems, networks, tariffs, value added services, eco systems, peripherals
- Management of inbound calls in a prompt, polite and efficient manner using agreed company greeting
- Make outbound calls to new customers sourced from web, existing customers and other lead sources in a prompt, polite and efficient manner
- Use standard operating procedure to capture customer needs in a way that builds the propensity for the customer to buy from you
Qualifications for telesales executive
- High degree of accuracy- A 'can do’ attitude and excellent organisation skills are essential
- Demonstrated ability to prioritise issues
- Excellent organisational and time management skills with the ability to work under pressure within strict deadlines
- Metalworking/MRO product and/or process experience preferred
- You need to be fluent in Slovakian (native or C2 level) and fluent English
- N Level and above with relevant sales (direct/telesales/retail) experience
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Telesales Executive Job Description
Job Description Example
Our innovative and growing company is hiring for a telesales executive. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for telesales executive
- Require demonstrated skills in MS Office Programs (MS Word, MS Excel, MS Powerpoint)
- Provide quotes matching the best possible deal for the customer in line with their needs
- Attempt to close business as soon as possible dependent on the dialogue with the customer
- Provide feedback on our proposition to sales management
- Process all sales orders accurately and efficiently into the relevant systems
- Build a pipeline of future business from post-dated enquiries
- Achievement of telesales call ratios across targeted accounts – Predominantly Hospital Procurement
- Train to become fully au fait with the product switch matrices linked to the completion of TR18 reports
- Involvement of Commercial Team at that stage in order to enable the product switch
- Generate meaningful leads into hospital trusts for the relevant Commercial Managers
Qualifications for telesales executive
- Customer oriented and sales driven
- Strong interpersonal skills, possessing a high degree of self-motivation
- Well organized and self-disciplined, able to accept change
- Four year college degree of comparable business experience
- Established network within the lighting industry, preferably within the ESCO/Lighting Integrator segment
- Working knowledge of financial statements and credit qualifications