Wireless Technician Job Description
Wireless Technician Duties & Responsibilities
To write an effective wireless technician job description, begin by listing detailed duties, responsibilities and expectations. We have included wireless technician job description templates that you can modify and use.
Sample responsibilities for this position include:
Wireless Technician Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Wireless Technician
List any licenses or certifications required by the position: CCNA, CCNP, JNCIS, RHCE, RHCSA
Education for Wireless Technician
Typically a job would require a certain level of education.
Employers hiring for the wireless technician job most commonly would prefer for their future employee to have a relevant degree such as Associate and Collage Degree in Technical, Electronics, Telecommunications, Education, Computer Science, Electrical Engineering, Associates, Engineering, Computer Electronics, Science
Skills for Wireless Technician
Desired skills for wireless technician include:
Desired experience for wireless technician includes:
Wireless Technician Examples
Wireless Technician Job Description
- Make technical recommendations on network support and resiliency
- Plan, document and implement equipment changes requiring outages and multiple resource coordination
- Install/upgrade, commission, accept and integrate network equipment
- Collect and interpret drive test data
- Assist Engineering personnel in modifying existing equipment parameters and configuration
- Support wireless product development using guidelines from the engineering team
- Test and document data collection
- Provide feedback to wireless engineers on problems and trends observed during test
- Identify firmware issues and manage firmware configurations of devices under test
- Learn and master the use of software test tools, keep track of software tool upgrades
- Current DoD Secret Clearance, ability to obtain TS/SCI
- May work outside in all type of weather
- Familiar with SIGMOD and DIRECT systems/platforms to include ACE, CCE, MCN-AE, 4G LTE, TRILOS, TROPO and DIRECT systems
- Ability to perform tests with various testing equipment such as Racal machines, Signal Analyzers, Site Masters
- Must have unimpaired hearing, able to communicate orally and via telephone
- Ability to distinguish between colors, read printed material, lift/carry 60 pounds, climb stairs/ladders, must be able to kneel, stoop, crouch, or work in other uncomfortable positions to accomplish tasks
Wireless Technician Job Description
- Create reports and test procedures
- Organize and clean lab area
- Support parts and equipment purchases
- Provide feedback to improve the flow of material, test time, and needed equipment
- Associate of Applied Science, Associate of Arts, military training, and/or Certification in a technical field
- 5+ years of experience working as a technician or in a similar role
- Track calibration methods and due dates
- Provide feedback to wireless engineers on problems and trends observed during testing
- Verify validity of recorded test data
- Experience with analog /digital communication, RF & wireless fundamentals and troubleshooting of related circuits/systems preferred
- CCNA Wireless industry certification preferred
- Must also have at least 2 years related technical training or equivalent experience, or have minimum of 1-year time in title as Wireless Technician I, or MSC/RNOC Technician I
- Experience with Electrical and RF test and measurement equipment preferred
- Climb communications towers and ladders
- Maintain backhaul network
- Ensure proper site operation
Wireless Technician Job Description
- Install, Commission, Repair, and Maintain all network infrastructure equipment (LTE, HSPA+, Paging, MW, in-building, Government Radio)
- Accomplish repair on radio communication equipment on the road
- Fiber Optic Network commissioning and testing
- Identification, disposition and refurbishment of de-installed and returned UMTS and LTE Ericsson and Alcatel Lucent Network telecommunication equipment
- Install and integrate electronic and power equipment per Build Specifications and/or Configuration Instructions, following AT&T Installation guidelines
- Integrate hardware, configure & test equipment (rectifiers, LTE equipment)
- Monitor health/status of HSPA (GGSN, SGSN, GPRS DNS), LTE (MME, PGW, SGW), VoWIFI (ePDG, AAA, DHCP), DRA network elements, reaction to alarms, indications and performing corrective actions as necessary
- Understand and troubleshoot customer complaints
- Perform IP Network troubleshooting
- Deploy operational tools to facilitate the management of the system and minimize manual intervention by using automation
- Communicate and liaise with all other Company departments
- Develop proficiency in primary skills of customer relations, basic electricity, basic electronics, basic telephony, radio principles for CDMA and iDEN, and basic principles of digital transmission, fiber communication, data communication, telephony terminology, industry standards, and on-line network control/maintenance systems
- Serve as a technical reference point for other functions
- Able to follow detailed method of procedures (MOP) and practices to perform routine maintenance on all radio interface equipment
- Perform Service Assurance work on all radio interface network elements
- Provide Service Delivery work installing new cell site equipment from channel card elements up to complete new cell site installs
Wireless Technician Job Description
- Repairs testers, fixtures in accordance with the fault logging and down time system
- The Wireless Operations Technican will provide tier 1 onsite support, proactive monitoring and ongoing maintenance of the wireless network, which includes Wi-Fi access points and all GPON equipment
- This position provides technical support and onsite consultation to customers and ensures 24x7 operational support and maintenance of the wireless network infrastructure
- The Wireless Operations Technican will work within a network operations team, to resolve routine issues and help wireless engineers develop wireless network solutions and configurations
- Service as a technical leader to other technicians
- Manage repair inventory involving new parts, recording inventory volumes and tracking part utilization
- Install, Commission, Optimize, Repair, and Maintain all network infrastructure equipment (Radio, Dispatch Center, Paging, HSPA, LTE, CDMA, in-building, microcell, picocell)
- Must have a thorough knowledge of the SCADA system and be capable of performing maintenance and repair on that equipment or any peripheral equipment associated with the system
- Other equipment skills may include, but not limited to, the EMS computer various RTU’s, UPS, digital and analog microwave radios, fiber optic SONET multiplexers, digital T1 multiplexers, digital cross connect switches, automatic telephone PBX, key systems and telephones, electric and gas system telemeter equipment, transfer trip equip, power line carrier RF equip, trunked radio system, spread spectrum and two-way radios, and other telecommunications and electronic work as may be required
- Escort contractors to our end client’s microwave sites and substations
- Develop proficiency with use of relevant wireless tools and test equipment
- Develop proficiency with inventory tools and procedures
- Able to trouble shoot AC and DC power systems including tower light controllers
- Meet expectations with regards to behavioral and administrative facets of the position
- Basic Microwave principles
- Candidates must have their own work vehicle (4WD preferred) and smart phone
Wireless Technician Job Description
- Coordinate with other technicians and departments as required to maintain service levels, maximize efficiency and ensure network consistency across and within your area of responsibility
- Provide the highest quality customer service possible
- Plan and implement work orders associated with UMTS, GSM, LTE, transport while respecting customer service and live network facilities
- Test hand-offs, RSSI, transmit level on mobiles, dropped calls and investigate any changes to benchmark coverage
- Perform in-building walk testing and investigate/isolate UL RSSI interference issues
- Deal with difficult site access (seasonal) using off-road vehicles
- Tow mobile generators for site service restorals during power interruptions
- Respond to corrective network problems, performing effective/efficient problem analysis, rapid troubleshooting diagnosis and prompt repair of equipment to ensure service restoral objectives are met
- Coordinate with other Technicians and departments as required to obtain maintain service levels
- Perform cutovers and upgrades on the network as directed by work orders
- Vocational Skills and procedural knowledge, typically gained through a combination of education and relevant experience totaling up to 2 years post-high school or equivalent
- Ability to multi-task and maintain composure in stressful and demanding work environment
- Travel - 100% for Technicians but flexible to travel outside of market for weeks at a time if required
- Ability to work autonomously in a remote environment (North Western Ontario)
- This position may require the contractor to be on-call
- Ability to identify all colors associated with telecommunications cable and equipment indicator lights