Analyst, Business Systems Resume Samples

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HF
H Friesen
Hortense
Friesen
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Experience Experience
Detroit, MI
Analyst Business Systems
Detroit, MI
Davis-Muller
Detroit, MI
Analyst Business Systems
  • Be aware of current trends in front end development including trending technologies, evolving tooling and best practice
  • Proven to be a good team player
  • Fluent in Java Enterprise Edition and the Java language
  • Familiarity with build automation tools such as Maven
  • Works under general supervision. Receives a moderate level of guidance and direction
  • Remain current on technical and professional developments affecting area of responsibility
  • Acts as a liaison between key business area and systems teams, and communicates project feasibility, status and issues to key stakeholders. May have regular interaction with business leaders
Chicago, IL
Analyst, Business Systems
Chicago, IL
Metz LLC
Chicago, IL
Analyst, Business Systems
  • Prepares reports by collecting, analyzing, and summarizing information
  • Observes information security policies in accessing, securing and protecting confidential and sensitive information. Monitors and audits access
  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities
  • Performs other duties as assigned
  • Work closely with team mates and IT teams during test execution
  • Analyze test results to identify defects and develop retesting strategies
  • Communication defects and other testing issues to management and business teams
present
Chicago, IL
Principal Analyst, Business Systems
Chicago, IL
Pollich Inc
present
Chicago, IL
Principal Analyst, Business Systems
present
  • Work closely with business and development teams to analyze and develop the best solution design and approach as a hands-on analyst or PM
  • Provide risk metrics to management regarding audit performance and findings
  • Develop, execute and coordinate change management strategy, plans and processes
  • Assist control owners with root cause analysis and track risk management action plan progress
  • Partner with business and development teams to analyze and develop the best solution design and approach as a hands-on analyst
  • Guide efforts to create common control framework and uniform compliance reporting standard
  • Perform complex data analysis and financial modeling to support business case development
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
Portland State University
Bachelor’s Degree in Business
Skills Skills
  • Excellent verbal and written communication skills and attention to detail
  • Ability to independently lead discussions of complex ideas and/or workshops and develop project deliverables
  • Strong problem solving skills; ability to determine proper course or methodology without direction or supervision
  • Able to establish, build and maintain strong and effective working relationships with individuals in virtual teams across the organization
  • Excellent time management and organizational skills; the ability to manage conflicting priorities and multi-task effectively; and communicate current status and tasks to management
  • Identifies users, documents user characteristics, identifies appropriate representatives or systems for each user and determines their responsibilities and how they interact
  • Experience with and understanding of data reporting environments and tools. Ability to develop report (using SSRS, PowerPivot, Business Objects etc.), investigate data using SQL queries (Teradata SQL Assistant, SQL server, Toad) to perform ad-hoc data analysis
  • Excellent written and oral communication skills with ability to convey technical concepts to a non-technical audience
  • Performs research and analysis of customer initiated inquiries and requests, leveraging extensive programming experience and utilizing technical tools as necessary to debug/analyze problems
  • Ability to quickly learn new subjects and absorb new information and methodologies in a rapidly changing regulatory environment
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15 Analyst, Business Systems resume templates

1

Analyst Business Systems Resume Examples & Samples

  • Degree in computer science, computer/software engineering, or related discipline, or an equivalent combination of education and experience
  • Minimum of 3 to 5 years industry experience in web development
  • Be aware of current trends in front end development including trending technologies, evolving tooling and best practice
  • Agile development experience
  • Past experience in mobile application development
  • Understanding of software development methodologies and modern best practice
  • Knowledge of Test Driven Development (TDD) practices and experience with Junit and other unit testing frameworks involving automated user interface testing and scripting
  • Proven to be a good team player
  • Experience with development in a globally distributed team
  • Fluent in Java Enterprise Edition and the Java language
  • Solid web development skills with CSS3, Javascript, HTML5, DOJO 1.7+, JSON, XML/XSLT, AJAX
  • Preferred experience of WCAG 2.0 A and AA Conformance
  • Extensive experience using Spring Framework
  • Preferred experience with Oracle, PL/SQL or other enterprise level databases
  • Preferred experience with Web Services (SOAP/XML, REST/JSON)
  • Experience with source control tools such as MKS, SVS or Rational Team Concert
  • Familiarity with build automation tools such as Maven
2

Analyst, Business Systems Resume Examples & Samples

  • Excellent verbal and written communication skills and attention to detail
  • Ability to independently lead discussions of complex ideas and/or workshops and develop project deliverables
  • Strong problem solving skills; ability to determine proper course or methodology without direction or supervision
  • Able to establish, build and maintain strong and effective working relationships with individuals in virtual teams across the organization
  • Ability to produce and present clear, concise, relevant and accurate documentation based on captured requirements and information gathered from stakeholders / subject matter experts
  • Solid Business Analyst skills, including experience interviewing stakeholders/subject matter experts to gather and document business requirements, process mapping, meeting summaries, etc
  • Strong experience documenting technology requirements, requirement analysis tools/methodologies
  • Excellent time management and organizational skills; the ability to manage conflicting priorities and multi-task effectively; and communicate current status and tasks to management
  • 3-5 years working in financial services operations group
  • Experience working in the back-office related to trade processing, corporate actions, reporting is a plus
3

Analyst Business Systems Resume Examples & Samples

  • Track request initiation aging and delivery
  • Maintain existing request tracking, document posting, and audit controls infrastructure
  • Document detailed feedback and communicate issues and areas of improvement to BTS control owners
  • Audit Support and Controls Updates
  • Interpret audit/controls related information, standards and documentation
  • Maintain narrative/Risk Control Matrix updates, distributions and notifications
  • Communicate status to control owners and team (verbal, written, structured communication)
4

Analyst, Business Systems Resume Examples & Samples

  • Ability to communicate effectively with clients and at all levels internally
  • Ability to work flexibly when dealing with varying client requirements and projects
  • Ability to work within a team environment
  • Strong organizational skills and the ability to prioritize a busy workload
  • Ability to quickly understand new systems
  • Reviews existing systems, processes, and problems and recommends where system functionality, automation or improved processes can be implemented
  • Prepares or modifies business requirements to be used for the development of functional and systems specifications
  • Prepares materials and manuals, and provides training to partners related to system or process changes
  • Provides business partners with ongoing technical support and acts as a troubleshooter. Conducts feasibility studies, and defines and designs system requirements for complex data processing projects
  • Partner is expected to generate knowledge about the current business process, design current business flows/requirements, study current business processes and its complication
  • Mapping and gap analysis is done for each project/assignment
  • Everything configured has to be documented according to their categories in form of predefined project templates and get the requirement verified with Manager and discussed with impacted areas and take them into confidence
  • Prepare test scripts for testing the scenarios for each project
  • Timely updating project status to Manager
  • Interaction with core team members, end users & other team members
  • When an issue comes to diagnose, analyze and solve it/work with concerned team
  • Propose and maintain best practice for each project and ensure even its maintained by Business in production environment
  • Able to serve as a key subject matter expert down to line
  • Each deliverables should be measured on estimates and available resources (Business and Technology)
  • Timely communication of project to all stake holders with dashboard/metrics
5

Analyst, Business Systems Resume Examples & Samples

  • Serves as HRIS functional liaison and understands the function of all HR systems, integrations and how they are used by the end-user. Effectively communicates with end-users to understand requirements. Researches and recommends process improvements to better utilize HR systems and/or enhance existing business processes
  • Maintains and supports HR systems based on operational and regulatory requirements through the review, testing and implementation of upgrades, enhancements and patches. Coordinates activities with IT and functional teams. Documents processes and results. Maintains system tables
  • Provides end-user support for access issues, application errors and data problems. Performs research and testing for fixes as needed and quickly resolves issues
  • Creates and maintains HR reports and queries for all levels of the company using the appropriate tools. Analyzes impact on reporting when system changes occur
  • Observes information security policies in accessing, securing and protecting confidential and sensitive information. Monitors and audits access
  • 2-5 years of business analyst experience working with a major HRIS system such as PeopleSoft, Oracle eBusiness Suite, SAP or Workday
6

Senior Systems Analyst, Business Systems Resume Examples & Samples

  • Bachelor's degree in Business, Computer Science, Information Technology, Data Science, Engineering or related discipline
  • 5+ years of experience in a corporate environment with a minimum of 2 years as a systems analyst
  • Prior experience with consumer facing applications and technologies
  • Willing to become the SME regarding the applications written on the platform
  • Have a sense of ownership for the end to end delivery and support of the applications you are creating
  • You're intellectually curious and desire to continuously learn and grow
  • Leadership skills with the ability to quickly build credibility, influence change and make recommendations to all levels
  • Strong analytical and problem solving skills with attention to detail
  • Strong organizational and project management skills with an ability to multi-task, recognize interdependencies, prioritize and execute on assigned deliverables
  • Facilitate results with an emphasis on coordinating and cultivating strong relationships with business partners and the ability to solve issues that require coordination across functional areas
  • Availability and willingness to occasionally work "off-hours" to support global associates in different time zones
  • Proficient database querying capability (SQL Server and / NoSQL)
7

Analyst, Business Systems Clonmel Resume Examples & Samples

  • Defines and re-engineers business systems or Information System processes by using appropriate methods and tools and partnering with process owners to understand requirements
  • Utilizes information systems to improve efficiency and makes recommendations for implementation of new systems or necessary upgrades that will best meet customer and company requirements
  • Guides implementation of enterprise and system level architectures and systems by creating and communicating well-written documentation and presentations
  • Assures quality of business systems by developing and executing test specifications, and implementing test and quality plans, while working with quality assurance analysts to improve IS quality processes
  • Works closely with the development team (internal and external) to assure a timely solution according to the specifications the implementation of their business needs
  • Resolves issues related to business use of implemented systems or processes by working with systems or process owners and project teams to find acceptable solutions
  • Provides helpdesk support to MES users during production hours (including overtime)
  • Works with engineers to advise on optimal configurations within the MES system
  • 1+ years’ experience in use of manufacturing system, preferably using a number of advanced functionalities
  • Competent in Microsoft Excel & Word
  • Demonstrated good communication skills & customer service
  • Previous experience of Camstar MES configuration an advantage
8

Analyst, Business Systems Resume Examples & Samples

  • Reviewing all relevant business requirement documentations to develop SME knowledge of billing functionalities for test scenarios development
  • Work cross-functionally with Marketing, Revenue Accounting, Supply Chain, and other business to understand business requirements, translating them into test scenarios
  • Develop new or update existing test scenario to test for relevant system functionalities and requirements
  • Work closely with team mates and IT teams during test execution
  • Analyze test results to identify defects and develop retesting strategies
  • Communication defects and other testing issues to management and business teams
  • Assist in coordinating data requirements for test environment
  • Assist in other ad hoc projects supporting the financial control test effort
  • Bachelor’s degree in IT, Finance, Accounting, or related business area required
  • 1-3 years business work experience in system implementations and or upgrades to ensure readiness for production implementation
  • Functional testing, data migration/conversion, billing system, and or Telecommunication industry experience highly preferred
  • Capable of working in a cross functional / collaborative environment with the ability to build strong business relationships
  • Strong problem solving, data analysis and teamwork skills
  • Flexible, able to handle ambiguity and adapt in a quickly-changing environment
  • Proficiency in Microsoft Office with advanced Excel skills
  • SQL/Relational Database experience preferred, but not required
9

Principal Analyst, Business Systems Resume Examples & Samples

  • Quickly establish subject matter expertise in device lifecycle management (from new A-stock devices through repair and recirculation of devices received through Remorse/Trade-In/Upgrade program into warranty/insurance/certified-pre-owned sales)
  • Translate business needs into requirements
  • Resolve any design conflicts, drive through solutions and recommend best path to move forward by engaging senior IT solution architects, IT leadership team, and business leadership
  • Engage business intelligence unit to ensure the data design, inclusive of necessary data elements, meets business reporting, analytics and forecasting needs
  • Deep dive into data anomalies for root cause analysis using scripting tools
  • Author presentations and present to different audiences including but not limited peer groups, executive and senior leadership
  • Perform User Acceptance Testing and Business Validation on enterprise-wide projects to ensure high levels of data availability and quality
  • Lead and provide input on requirement discussions to distill the initial business request into requirements which enable reporting and analytics around new business initiatives and that provide visibility to complex program levers which directly impact product profitability
  • Lead design discussions to evaluate and refine data infrastructure solutions, in order to gauge their feasibility, reusability across different user groups, and flexibility for expected enhancements
  • Lead initiatives to implement prototypes of new data structures to provide additional functionality, efficiencies, or usability which improve the data environment for reporting, analytics, statistical analysis, forecasting, and business case development
  • Evaluate software tools which may be helpful in the visualization, monitoring, or management of data. Identify and communicate key insights to executive leadership team based on data and analysis
  • Minimum 10+ years of applicable experience
  • Requirements elicitation experience with reporting, analytics, and business case capabilities
  • Able to write complex SQL using a variety of user interfaces (e.g., Microsoft SQL Server Management Studio, Teradata SQL Assistant) with an eye toward performance and annotation
  • Data modeling experience in business intelligence / data warehousing
  • Data sleuth (e.g., data source identification, feasibility of joins, determine data reasonableness based on business insight)
  • Able to integrate data across platforms
  • Able to direct, coach, and influence employees without a direct reporting relationship. Able to build strong cross-functional relationships
  • Hands on experience with QC, Rally, Teradata 13, Oracle 9i, 8i, SQL Server, Hadoop
  • Experience running projects using waterfall and Agile methodologies such as Scrum and UcD
  • Hands on experience with testing BI solutions and understanding testing environment needs
  • Experience with driving resolution of data quality issues with cross functional teams to improve speed and quality of delivery
  • Hands on experience with EDW, FADS, IDW, ScopsBI and HANA BI systems
  • Experience in performance tuning of queries by understanding the behind the scene inter-working of databases
  • Ability to prioritize and deliver on multiple threads of work
  • Bachelors degree in Engineering or Computer Science or related field required
10

Analyst, Business Systems Resume Examples & Samples

  • Minimum of 3 to 5 years of systems analysis experience with understanding strategic business information systems
  • Ability to effectively apply techniques which consists of textual formats, modals and diagrams
  • Working understanding of business process and system process within one or more knowledge areas
  • Good written and communication skills; effectively communication with all employee levels and levels of management. Experience with identifying and resolving requirement impacting issues, working with members of project management team and business SMEs/executives to develop and implement viable solutions
  • Quantitative discipline
11

Analyst, Business Systems Resume Examples & Samples

  • Works on project or problems of medium to high complexity with some guidance from manager and often in partnership with other analysts on the team. Conduct analysis on the data residing in various systems and determine how it may be used for financial reporting processes
  • Apply skills in various disciplines – process and workflow analysis, requirements development, data analysis and modeling, analytical and operational reporting tools, use case analysis, etc. – to propose and develop solutions for our customers that effectively address changing business needs, solve problems, and improve efficiency
  • Experience with data modeling and analysis, including understanding of relational database and data warehouse architecture/concepts
  • Experience with and understanding of data reporting environments and tools. Ability to develop report (using SSRS, PowerPivot, Business Objects etc.), investigate data using SQL queries (Teradata SQL Assistant, SQL server, Toad) to perform ad-hoc data analysis
  • Application of project management methodology/discipline (Agile Methodology preferred)
  • Facilitation of business requirements gathering and development of deliverables for business requirements, functional specifications and test requirement/plans
  • Effective communication at various levels (staff, managements) and business units within a large organization
  • Minimum of 2-4 years’ experience in analyst or functionally equivalent role of increasing responsibility, using the skills described above
  • Hands-on experience with any of the following: SSRS, Advanced MS Excel/PowerPivot, Teradata, MS SQL Server, Business Objects, MS Access
  • A Big Plus – Understanding of business financial and accounting concepts, ERP and billing systems
12

Analyst, Business Systems Resume Examples & Samples

  • Quickly understands business and data challenges within the organization and industry
  • Proactively obtains, updates, and maintains functional requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis
  • Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a general understanding, and distinguishes user requests from the underlying true needs
  • Collaborates with developers and subject matter experts to establish the technical vision and analyzes tradeoffs between usability and performance needs
  • Provides day-to-day project management expertise for one or more projects
  • Acts as project team member in identifying and developing systems requirements for development including those assigned by IT management
  • Manages delivery of critical path items from related subject matter experts or business owners and understands the components of running fiscally successful projects with On Time/In Scope/On Budget delivery
  • Proactively identifies and reports on risks, issues, and dependencies for the project
  • Provides appropriate feedback to the project owner and/or takes appropriate action for course-correction on methodology
  • Mentors those with less experience through informal channels
  • Performs cost analysis for proposed initiatives and projects
  • Provides advice and recommendations on emerging IT trends
  • Serves as the conduit between the customer community (internal and external) and the software development team through which requirements flow
  • Under the direction of a project manager, will work independently with users to define concepts Develops detailed project plan(s) related to assigned initiatives
  • BS/BA Degree in Technology related discipline and/or comparable experience
  • 3-5 years' in project management, IT governance and/or IT methodologies
  • 3-5 years' experience in Retail a plus
  • PMI certification's strongly preferred
  • Proven track record in all aspects of SDLC
  • Experience in writing technical documentation that may be required by any component of the SDLC process such as systems or modification specifications, projects schedules, testing plans and scripts, production turnover documentation and user documentation
  • Experience in an organization transformation and/or change implementation
  • Demonstrated ability to communicate to senior leadership in times of organizational change
  • Demonstrated effective teamwork and organizational skills, strong structure and procedures principles
  • Ability to simultaneously handle multiple projects of varying complexity
13

Analyst, Business Systems Resume Examples & Samples

  • Analyzes science, engineering, business, and other data processing problems to implement and improve computer systems
  • Analyzes user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations
  • Devises methods for identifying data patterns and trends in available information sources
  • Determines the business requirements using business analysis, interviews, surveys, business process descriptions, use cases, scenarios, etc
  • Composes detailed and comprehensive requirements and design documentation according to schedule
  • Ensures that business requirements, package selection business requirements, and IT requirements are within business project scope
  • Participates in requirements analysis and verification, ensuring that requirement statements are complete, concise, comprehensive, feasible, and verifiable and that they conform to standards
  • Identifies users, documents user characteristics, identifies appropriate representatives or systems for each user and determines their responsibilities and how they interact
  • Defines system attributes, external interfaces, constraints & other non-functional requirements
  • Performs analysis for changes affecting the business requirements
  • Reviews quality assurance and technical documentation to ensure they meet the business requirements
  • Analyzes existing processes identifying potentials for improvement and developing and documenting progress during improvement phase
  • Prioritizing and managing system project requests. Obtains request justification and system estimates working with client and corresponding team leader
  • Develops thorough knowledge to understand the functional and hierarchical dependencies that affect mission-critical and production environments
  • Interfaces with Systems Planning to incorporate systems requests, and corresponding resource estimates, into overall project plan for Information Technology
14

Analyst, Business Systems Resume Examples & Samples

  • Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access
  • Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and others in the analysis, design, configuration, testing and maintenance of systems to ensure optimal operational performance
  • Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users
  • Tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for permanent records and for use in training
  • Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes
  • Reads and interprets functional technical literature and translates in terms understandable to the end-users
  • Plans, organizes and conducts business process reengineering/improvement projects and/or management reviews of strategic projects. (Examples are projects requiring strategic analysis of an entire process or operating area where specific issues or items to be corrected, examined or recommended have not been identified. Recommended solutions should be developed in consultation with impacted internal and external stakeholders, but should remain objective and independent of the specific stakeholders.)
  • Researches and prepares statistical reports using data from SAP and other internal systems. Consolidates information into cohesive and understandable correspondence or other written form for use in management decision-making
  • Conducts change impact analysis to assess the potential implications of changes and documents business rules, functions and requirements
  • Collaborates with the training department for technical assistance in training, mentoring, and coaching professional and technical staff
  • Collaborates with the training department to develop training curriculum and conducts formal training sessions covering assigned systems module as needed
  • Directs or participates in studies of new and existing programs and special projects to determine feasibility, resolve problems including organizational, procedural, technical and fiscal research and analysis; develops policy and procedures to improve efficiency and cost-effectiveness; develops information system documentation to support efficient operations; prepares reports and written findings and recommendations; and monitors changes
  • 4+ years of SAP experience
  • 4+ years of financial services
  • Experience with a manufacturing or distribution company is a plus
  • Excellent written and oral communication skills with ability to convey technical concepts to a non-technical audience
  • Microsoft office suite (Word, Excel, PowerPoint)
  • Ability to rapidly adjust to changing priorities and assignments
15

IT Analyst, Business Systems Resume Examples & Samples

  • Provides lifecycle management for in-shop hardware and software technology solutions, including the NCR/Aloha POS and Back Office
  • Serves as the technical subject matter expert for integrating into Potbelly's Enterprise Solutions
  • Proactively consults, communicates and collaborates with internal clients and business units to analyze information needs and requirements ensuring delivery of business value within proposed solutions
  • Participates in system reviews and other activities to drive improvement of solutions and processes
  • Develops and maintains knowledge of emerging technologies
  • Maintains an in-depth understanding of relevant best practices and the company's strategic business plans
  • Creates and coordinates successful testing plans and delivery of solutions that meets the business needs
  • Assists in developing training curriculum for applications and concepts that require continuous IT support
  • Deliver innovative ways that systems can be leveraged, integrated, and enhanced to return greater value
  • Enforces IT controls to ensure integrity of production systems and data
  • Demonstrates knowledge of the business and good overall understanding of technology and has a strong ability to ensure that technical solutions meet the needs of the business
  • Has good communication skills -- listens, speaks articulately, and writes well
  • Gains excellent understanding of the core business systems and provides technical support
  • Other duties as assigned
  • Must have the ability/stamina to work a minimum of 45 to 55 hours a week
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data
  • Must be able to engage in problem-solving skills to help identify and solve potential issues in the field
  • Must be able to communicate heavily through telephone, e-mail and in-person communications
  • Must represent The Potbelly Advantage and Our Values
  • 3-5 years' experience in supporting a retail or restaurant environment, including business requirements gathering/analysis
  • 2+ years' experience in Business Systems, specifically retail POS and Back Office technology architecture and its interface with other retail technologies strongly preferred
  • Menu Item configuration, pricing and deployment experience is a strongly preferred
  • B.A. /B.S. in MIS or Computer Science, or an equivalent in education and experience
  • Experience with Windows networking, scripting and imaging or other programming language, is a plus
  • Working knowledge of food costs, inventory, sales and labor in a Restaurant Environment is a plus
  • Use of NCR deployment utilities or some similar deployment experiences in a large enterprise is necessary
  • Exhibit an ability to think and plan strategically
  • Must have a strong sense of initiative
  • Must be able to manage multiple projects and deadlines simultaneously
  • Exceptional planning and organization skills
  • Strong interpersonal and communication skills, including written, verbal and active listening skills
16

Analyst, Business Systems Resume Examples & Samples

  • Research, analyze, recommend and maintain system configuration requirements and properties, based on benefits, contracts and rates, Fee Schedule, Medi-Cal Provider Manual updates, etc
  • Analyze, research and resolve system errors identified during claims processing, design or modify existing system configuration to ensure compliance
  • Resolve moderate to complex technical problems and identify system derived root causes
  • Understand non-technical business requirements and articulate into systematic technical concepts
  • Creates, reviews, analyzes and estimates project requests
  • Performs research and analysis of customer initiated inquiries and requests, leveraging extensive programming experience and utilizing technical tools as necessary to debug/analyze problems
  • Develops technical solutions to complex business and system problems
  • Leads development teams through project implementation
  • Provides excellent customer service to internal and external customers handling all aspects of client relations concerning technical projects, including notifying the client of implementation schedules and coordination and assistance in presentation of results
  • Provides leadership by mentoring others and sharing business and system knowledge
  • Reviews and validates test results per requirements
  • Understands other MMIS changes in process that may impact the customer, and notifies the customer of such changes well ahead of their implementation
  • Vendor Management: Provides single point of contact for various vendors (software and interfaces). Coordinates installation, upgrades, problem investigation and resolution
  • 3-5 years Analyst experience
  • 1-2 years of healthcare experience
17

Mobile Systems Analyst Business Systems Analyst Resume Examples & Samples

  • Perform business and functional requirements analysis, validation and verification, ensuring that requirement are complete, consistent, concise, comprehensible, verifiable, feasible, unambiguous, and actionable
  • Elicit requirements through business analysis which may include interviews, document analysis, business process descriptions, use cases, scenarios, competitive product analysis, task and workflow analysis, and/or requirements workshops
  • As a mobile channel representative, demonstrate understanding of system functionality, interfaces, data flow and functional architecture of systems supported
  • Collaborate with business and technology partners to formulate creative ideas or solutions to move project forward
  • Collaborate with technology teams to develop interface and requirements to ensure seamless integration of applications and processes
  • Analyze conditions using critical thinking and problem solving to make timely, effective, holistic decisions regarding options, priorities and user experience
  • Support change management, business readiness activities, and knowledge transition to Production Support team
  • Organize and maintain project artifacts through documentation and version controls
  • Coordinate closely with business stakeholders, technology partners, and vendors to define cross-functional processes and change management plans, ensuring effective communication and stakeholder satisfaction
  • Meet ongoing and overlapping deadlines in a fast-paced environment by effectively multi-tasking workload and coordinating dependencies with other groups
  • Coordinate and execute User Acceptance Test with cross-functional teams
  • Participate in all aspects of SDLC including production issue research and analysis
  • Solid experience in project managing mobile application projects in the past three years
  • Solid experience in analyzing complex business problems, define business and technical requirements with attention to details, user experience design and system performance
  • Passionate about mobile with keen interest in new technologies and desire to identify new opportunities and make recommendations
  • Experience supporting iOS and Android apps
  • Highly self-motivated with drives to deliver and rise to the occasion
  • Ability to work collaboratively in teams, build strong relationships, gain confidence, and effectively communicate
  • Ability to balance, prioritize and organize multiple tasks
  • Advanced skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
  • Advanced skills in critical thinking and analysis, meeting facilitation, written and oral communications, and interpersonal interactions
  • Represent the business channel in identifying, analyzing and communicating system solutions
  • Extensive hands on working knowledge SDLC using various methodologies, including Waterfall and Agile models on projects involving various software and integrated complex systems
  • Proven experience of variety of software and integrated complex systems in a fast-paced environment
  • Evidence of leading, shaping and developing innovative solutions while managing business risks and impacts
  • Drive problem resolution including determining root cause, scope and scale of issues
  • Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
  • 3+ years experience with the following: mobile web, Android and iOS platforms, systems analysis, business processes/process change, SDLC (particularly requirements definition), mobile technology solution development
  • Strong expertise with Microsoft Office Products (Word, Excel, PowerPoint, Visio, Project)
  • Advanced knowledge of credit union operations/processes and procedures
  • Advanced knowledge of Navy Federal Project Portfolio Management (PPM) knowledge
  • Technical knowledge of mobile platforms and APIs
  • Experience in using SQL and analytic tools
  • Working knowledge of a web content management system, preferably the Adobe Experience Manager
  • Working knowledge of JIRA and Confluence
18

Analyst, Business Systems Resume Examples & Samples

  • 3-5 years System/application Analyst experience
  • 3+ years of healthcare experience
  • Claims, Benefit, and Contract experience in managed care or healthcare
  • Managed care, Medicare, Medicaid/Medical
19

Analyst, Business Systems Resume Examples & Samples

  • Bachelor’s Degree in a quantitative discipline (Finance, Accounting, AIS, MIS, Mathematics, Engineering)
  • Strong attention to detail and first time quality and accuracy of work are key requisites
  • Demonstrated proficiency with process & database element deconstruction / passion for process and continuous improvement
  • Advanced proficiency in MS Office, primarily Excel & Access
  • 3yrs SAP experience required. Similar ERP system experience considered
  • Experience in master data management approaches, technologies & processes in a complex organization
  • Experience in coordinating with multiple departments to achieve business objectives
  • Effective project management skills (planning, decision-making, prioritizing, timely completion…)
  • Work involves confidential & sensitive information. Discretion is essential
  • Willingness to travel – up to 20%
20

Analyst, Business Systems Resume Examples & Samples

  • Elicit and evaluate information gathered from multiple sources, deconstructing high-level information into details and abstracting up, to the high-level understanding, from low-level information. Create and present graphical information to simplify complex concepts
  • Experienced with programmatic data extraction and manipulation from various databases. Troubleshoot data flow issues through connected business systems. Create and identify comprehensive solutions, model approaches, and proof of concept demonstrations. Suggest, design and implement interim stop gap or bridge solutions
  • Provides subject matter expert (SME) leadership and consulting support on complex tasks. Initiate and execute initiatives to improve team processes, procedures, and tools. Reviews deliverables and provides input and feedback for other analysts
  • Facilitate requirement gathering with stakeholders and create comprehensive work products. Distinguish the underlying needs from presented user requests
  • Understands how systems, policies, and processes impact project and application lifecycles. Articulate project alignment to broader organizational goals and business benefit, explaining the value proposition and justifying business use case/feasibility development. Strong understanding of diverse business channels and functions
  • Poised and comfortable working and communicating with partner teams and stakeholders. Collaborates with other knowledge area business systems analysts in development and execution of their work-plans
  • Develop business analysis work-plan to manage own tasks, deliverables, and schedule. Provide timely communication and information to stakeholders and project management
  • Good written and communication skills; effectively communicate with all employee levels and levels of management
  • Experience with identifying and resolving requirement impacting issues, working with members of project management team and business SME’s/executives to develop and implement viable solutions
  • Experience writing MS SQL queries to extract, normalize, and manipulate data for trending, analysis, and calculation
  • In depth data research and investigation experience
  • Knowledgeable about the wireless industry
  • Legally authorized to work in the UnitedStates
  • Pre-employment background screen
21

Analyst Business Systems Resume Examples & Samples

  • Performs system/application testing to ensure delivery meets business, budgetary, and end-user expectations. Depending on assigned area(s), may be responsible for the quality assurance testing function
  • Provides day to day support to existing applications and troubleshoots system/applications performance issues as they arise
  • Provides resolution to system/application problems under the guidance of more senior. Depending on applications supported, may provide technical support and guidance directly to end users
  • Works under general supervision. Receives a moderate level of guidance and direction
22

Principal Analyst, Business Systems Resume Examples & Samples

  • Provide quality assurance of all SOX and IT General Controls through assessment, walkthroughs, and audits to ensure operational effectiveness of those security controls
  • Identify risks and gaps and facilitate remediation
  • Provide risk metrics to management regarding audit performance and findings
  • Assist control owners with root cause analysis and track risk management action plan progress
  • Perform examination of security controls to determine design and operational effectiveness
  • Conducting IT controls management testing of controls independent of the audit schedule to self-test the effectiveness of the controls outside of the audits
  • Identify and track assessment/audits using performance metrics
  • Collaborate, coordinate and review the audit assessments conducted by both internal and external audit teams
  • Maintain knowledge of developments in the IT, internal control and compliance fields that may have an impact on the company, the risk assessment or the company’s audit methodology and procedures
  • Proactively identify existing and emerging risks that may be of importance to the Company’s management
  • Work with departmental management to develop and update IT internal control documentation (process maps, risk control matrices, process narratives, etc.) periodically to include any new key internal controls or processes identified and ensure appropriate key control structure is maintained
  • Understand IT processes, roles, and responsibilities of the interrelated functions at all levels across the business units
  • Identify IT internal control weaknesses and recommend remediation to strengthen the control environment
  • Engage with IT process owners and managers in remediation of control deficiencies
  • Keep up to date with the various systems and applications in use, including but not limited to PeopleSoft, Oracle, Hyperion, etc
  • Review IT control descriptions and process narratives for reasonableness and accuracy. Make recommendations and implement updates to documentation
  • Demonstrated Capability Roadmap and Enterprise-level Service-Oriented Architecture Articulation and Implementation skills
  • Demonstrated ability to understand and represent business objectives and requirements and convert them into solution designs
  • Able to manage complexity across multiple domains/functions
  • Extensive experience managing expectations when balancing alternatives against business and financial constraints
  • Extensive experience in Agile (Scrum) project methodologies and development practices, particularly sprint planning and assessment, and test driven development and continuous integration
  • Extensive knowledge of technology solutions/trends, hardware platforms, and SaaS solutions. Technical experience with databases, security, web development, and user support
  • Excellent organizational skills including record keeping, data collection, and system information. Ability to compile and analyze complex data and furnish information in detailed report format, written correspondence, e-mail, or verbally
  • Exceptional interpersonal, verbal, and written communication skills. Ability to communicate with courtesy and diplomacy, efficiently follow written and verbal instructions, provide information, and maintain effective relationships with a diverse group of functional contacts at all levels
  • 3-5 years of IT audit experience or equivalent experience in IT internal controls testing
  • Detailed understanding of business processes
  • Experience with Sarbanes-Oxley (SOX) IT general controls
  • Understanding of internal control concepts and experience in applying them to plan
  • Knowledge of governance, risk and compliance framework (COSO, COBIT, ITGC etc.)
  • 3 years of experience with SOX 404 documentation and testing compliance
  • CISA, CISSP, CISM or equivalent certification is preferred
  • Experience with project management best practices
  • Excellent senior executive and team-level presentation, verbal and written communication, and facilitation skills; Ability to communicate with employees at all levels of the organization; Excellent interpersonal skills
  • Strong collaboration skills. Works well in a team environment where team members may be distributed (not collocated)
  • Excellent multi-tasking skills - concurrent work streams and tasks
  • On average, stories include understanding of needs and requirements of at least 80% leading into development in order to minimize the number of issues that require extensive re-work of requirements
  • 90% of scope changes, risks, and issues identified early and communicated in order to appropriately manage change and project timelines
  • The work environment characteristics described here are representative of those an employee
23

Assoc Analyst, Business Systems Resume Examples & Samples

  • Works closely with customer to develop requirements for major projects of considerable complexity with assistance as needed
  • Prepares general system design specifications with assistance as needed
  • Creates, reviews, analyzes and estimates project requests with assistance as needed
  • Performs research and analysis of customer initiated inquiries and requests utilizing technical tools as necessary to debug/analyze problems
  • Develops technical solutions to complex business and system problems with assistance as needed
  • Understands the connections between multiple State initiatives and their cross-impact
24

Analyst Business Systems Rroc Resume Examples & Samples

  • Formulates, defines, and documents systems/application scope and objectives working closely with systems architecture, development and engineering teams. Prepares detailed specifications from which system/applications will be developed and maintained. Works under the guidance of senior level analysts
  • Performs portions of the system development lifecycle including gathering, documenting and analyzing requirements for moderately complex, multiplatform applications. Maintains documentation, project tracking, and key stakeholder reporting metrics. Makes recommendations for project resource requirements to senior level staff, project managers and/or systems leadership
  • Provides day to day support to existing applications and troubleshoots system/applications performance issues as they arise. Provides resolution to system/application problems under the guidance of more senior. Depending on applications supported, may provide technical support and guidance directly to end users
  • Acts as a liaison between key business area and systems teams, and communicates project feasibility, status and issues to key stakeholders. May have regular interaction with business leaders
25

Analyst, Business Systems Resume Examples & Samples

  • Deliver business value by delivering enhancements to our web applications
  • Guide the development team through the process of design, developing, and unit testing
  • Interface with database development team, infrastructure, web developers, and other teams as needed
  • Interface and communicate effectively with business partners
  • Evaluate, assess, plan, and guide technical direction and architecture decisions
  • Demonstrate a strong sense of ownership and responsibility with assignments. This includes gathering and understanding requirements, technical specifications, design, architecture, implementation, unit testing, builds/deployments, and code management
  • Collaborate with onsite and offsite team members effectively
  • Should independently drive and execute complex technical requirements
  • Be an enthusiastic mentor to development team
  • Be a self-starter that is also an excellent team player
26

Analyst, Business Systems Resume Examples & Samples

  • Other Duties as assigned
  • Certified Project Manager (preferred)
  • 3-5 years in financial services
  • Ability to translate technical information into lay terms
  • Able to work effectively across multiple functions and disciplines
  • Have the ability to work independently to support company objectives
  • Strong business partner who understands how this role fits into the overall company objectives
  • Excellent troubleshooting, time management, and multitasking skills
  • Strong business process and organizational skills
  • Previous experience developing policies and controls
  • New business process development and existing process improvement
  • Strong MS Office proficiency
  • Excellent interpersonal skills and the ability to adjust dynamically to business changes
27

Analyst, Business Systems Resume Examples & Samples

  • Participates in the analysis of a department or unit's business operations to understand systems requirements
  • Coordinates, implements, and maintains system upgrades or system improvement efforts
  • Develops workflow scenarios, data charts, and other specifications to align technology with business strategies and business requirements
  • Identifies opportunities to automate or improve processes and functions with the use of new or improved technology
  • Assists in the development of project management plans and other planning documents in support of a system update or for a full project implementation. May lead systems-related project efforts
  • Develops test plans to integrate system functionality and user functionality. Identifies test scenarios, creates test cases, executes test cases, and records test results. Organizes and updates information regularly during testing
  • Develops users' technical and procedural documentation of software applications. Updates information as needed
  • Prepares end users to use the system by developing and delivering training content. May use a variety of training mediums based on user need. May determine and assess user training outcomes
  • Business acumen to effectively identify and organize system solutions
  • Data integration, configuration, and customization capabilities
  • Application software components, systems, and functions
  • Project management, program design, and implementation
  • Maintaining an established work schedule
  • Utilizing strong analytical, planning, organizational, and time management skills
  • Developing and delivering training content
  • Utilizing effective technical writing skills
  • Developing workflow scenarios and test cases
  • Interacting with diverse stakeholders using effective interpersonal and verbal communication skills
  • Eliciting and documenting user requirements
  • Maintaining confidentiality of work-related information and materials
  • Advanced proficiency using standard office software applications
  • Demonstrated proficiency in systems and data analysis, data extraction, development of reports, and troubleshooting enterprise software applications
  • Two years related work experience
  • Related work experience in higher education
28

Analyst.business Systems Analysis Resume Examples & Samples

  • 6-8 years of broad and deep statistical domain experience and basic supply chain understanding
  • Experience in and familiarity with quantitative / predictive modelling using techniques such as Time Series and Regression Analysis and drivers based modelling
  • Ability to produce and analyses key performance metrics and recommend ways to optimize metric integrity for management review
  • Prior experience in managing business planning needs with innovative and quantitative analysis techniques
  • Ability to convert a Business Problem into Analytical problem and providing Analytical Solutions
  • Data Mining experience
  • Experience working with any RDBMS and integration with application
  • Knowledge BASE SAS, SAS EG , SAS ETS, SAS OR, SQL is Mandatory
  • MS SQL server , Oracle and Teradata understanding is Preferred
  • Exposure to Dashboard tool like Tableau, Elkview, SAP BO, SAP LUMIRA is added advantage
  • Knowledge of R, Python, EXCEL VBA is preferred
  • Proficient in writing complex SQL queries on relational data
29

Principal Analyst, Business Systems Resume Examples & Samples

  • Serve as Product Owner during Agile sprints, including backlog grooming, prioritization, and tactical decisions while preserving the integrity of strategic goals (e.g., data governance, security, data quality, platform direction)
  • Lead requirement discussions to distill the initial business request into requirements which enable reporting and analytics around new business initiatives and that provide visibility to complex program levers which directly impact product profitability
  • Conceptualize, propose, design, build, and deliver read-outs on initiatives
  • Identify and communicate key insights to executive leadership team based on data and analysis
  • Design and recommend the optimal and strategically viable system solutions that will deliver to business needs, including operational, analytical, and reporting functions
  • Provide leadership in cross-functional collaborations on both technical and business fronts
  • Provide insight on requirements and perform User Acceptance Testing and business validation on enterprise-wide projects
  • Prepare data to enable operations and correction of operational issues (e.g., notifications, fee credits, commissioning adjustments)
  • Perform complex data analysis and financial modeling to support business case development
  • Evaluate software tools which may be helpful in the visualization, monitoring, or management of data
  • Master’s Degree in Computer Science or applicable field
  • Conceptualize and design new reporting / analytics / visualization functionality, with a focus on consistency and usability across a range of user groups
  • Able to combine data across platforms
  • Able to conceptualize business problems and solving them through data analysis
  • Consistently delivers high quality timely work resulting in highly satisfied customers
  • Able to direct, coach, and influence employees without a direct reporting relationship
  • Able to build strong cross-functional relationships
30

Analyst, Business Systems, Global Resume Examples & Samples

  • Understand the requirements and processes of the manufacturing functions
  • Participate in workshop sessions and activities with IT, Methods, Logistics, Quality, Engineering and other functions impacted by the project
  • Receive knowledge transfer / training on the processes and transactions on both legacy and project related deliverables
  • Prepare, implement and communicate project changes to users
  • Communicate updates to assigned functions on changes linked to RFC (request for change), info-systems or others initiatives
  • Facilitate the transition by creating enthusiasm in the functions and support end-users
  • Test SAP functionalities with IT (User Acceptance Test)
  • Participate and resolve functional issues before and after SAP deployment
  • You have a minimum of 5 to 7 years of related experience as a Business Analyst and strong experience in project management
  • You have a solid background in SAP
  • You have excellent problem solving, analysis, process mapping skills
  • You demonstrate a strong sense of autonomy, creativity, rigor and are known to consolidate and mobilize team members
  • You can communicate efficiently and are comfortable to make presentations in front of an audience
  • You are proficient in French (English is an asset)
  • You are proficient with MS Office suite (MS PowerPoint, Access, Excel, Word, and Visio)