Business Systems Analysis Resume Samples

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Z Lowe

Zola

Lowe

85291 Rath Pine

Detroit

+1 (555) 208 7326

85291 Rath Pine

Detroit

Phone

p +1 (555) 208 7326

Experience Experience

Phoenix, AZ

Business Systems Analysis Manager

Phoenix, AZ

Prohaska and Sons

Phoenix, AZ

Business Systems Analysis Manager

Consults with leaders to influence business partners and service providers regarding priorities, hardware/software selection and/or vendor selection
Analyzes marketplace, industry, company, technology trends and best practices, and vendor products and services, etc
Assigns and monitors the work of the team, providing technical and analytical support and direction
May manage small projects or sub-projects
May train internal employees or external clients on changes, new systems or new procedures
May negotiate and/or contract with consultants, technical personnel, and vendors for services and products
May define and/or negotiate service level agreements

Detroit, MI

Manager, Business Systems Analysis

Detroit, MI

Schumm and Sons

Detroit, MI

Manager, Business Systems Analysis

Identifying and implementing year-over-year efficiencies for the team
Working knowledge of Web Technologies (HTML, XML, web services, etc.)
Collaborating with the other business units to understand their business and work to deliver projects to drive business goals to conclusion
Building a high performance team that drives business results
Understand scope change impact (e.g. timeline/cost and risk), communicate quickly and effectively
Collaborating with other functions and regions to identify and address business problems and opportunities, evaluating technologies and research industry best practices and emerging trends. Collaborating cross functionally on scope, solutions, constraints, and risks
Identify communicate and manage project issues to management, anticipating and identifying issues that could inhibit achieving the project goals and objectives, and implementing corrective actions and mitigation strategies

present

Detroit, MI

Business Systems Analysis Specialist

Detroit, MI

Armstrong-McClure

present

Detroit, MI

Business Systems Analysis Specialist

present

Manage and facilitate working on multiple phased projects concurrently with various business stakeholders, while ensuring traction is created on the completion of each projects milestone in a timely manner
Participate in defect triage
Work closely with business users during Business Acceptance Testing (BAT)
Respond to user questions regarding system behaviour and provide assistance during defect resolution
Contribute to the development of project plans by participating in the scoping and estimating of proposed projects
Communicate project status and provide timely escalation of issues to the Project Manager and ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution
Is the technical liaison between TD Wealth and external application vendors

Education Education

Bachelor’s Degree in Business Administration

University of Delaware

Bachelor’s Degree in Business Administration

Skills Skills

Excellent knowledge of the industry
Excellent drive and initiative, and sense of personal accountability
Ability to oversee multiple resources managing multiple projects
Able to solve complex problems and issues
Able to communicate effectively, upwards and downwards within the organizational structure
6+ years business systems analysis and support experience with various types of Software Development Life Cycle methodologies, PMO experience & use of Portfolio/Project management systems & tools is highly desirable
Act as lead of functional group, being able to represent the group at meetings and is recognized as a domain expert by the business
Excellent technical platitude, and understand both business and technical language and ideas
Excellent project management skills
Excellent problem solving skills in order to move toward a project’s successful completion

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15 Business Systems Analysis resume templates

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Director, Business Systems Analysis Resume Examples & Samples

Perform and/or direct the primary functional lead for business analysis activities on various initiatives (scope, planning, business requirements, solution definition)
Overall initiative communication and management for certain projects, partnering with Project Management support functions where required
Assist in the scoping, sizing, prioritization and evaluation of new business initiatives
Leading the evaluation of technology platforms and solutions, partnering with Systems Development teams and business partners
Identification and management of critical project risks & issues
10+ years business experience, 7+ relevant experience in business analysis for IT initiatives and deep subject matter expertise in SDLC methodologies
Experience leading aspects of large, complex projects that cross organizational and functional boundaries - PMP certification is a plus
Ability to multi-task and delegate effectively willing to roll-up sleeves where needed
College degree is required - graduate degree in a relevant field is desired
Experience with Actuarial Modeling and/or Financial applications is preferred
High level of Initiative to lead independently and hit the ground running

Business Systems Analysis Specialist Resume Examples & Samples

Manage and facilitate working on multiple phased projects concurrently with various business stakeholders, while ensuring traction is created on the completion of each projects milestone in a timely manner
Identify, refine, and document business requirements by communicating effectively with business stakeholders and development teams
Work with the business to design effective “To-Be” processes; identify and define requirements and use cases
Take ownership and lead on preparing business requirements and software requirements specification documents. Work with the IT Solution Designers to translate user and/or systems requirements into functional technical specifications
Review and provide feedback on high-level business requirements and testing documents
Support in all testing phases, receiving direction from the Test Lead and offering advice to the Test Lead when needed. Supports testing teams in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing; participate in the testing of developed systems/solutions
Participate in defect triage
Work closely with business users during Business Acceptance Testing (BAT)
Respond to user questions regarding system behaviour and provide assistance during defect resolution
Monitor product lifecycles, ensuring specifications and functionality support business objectives and architecture decisions. Participate in quality management reviews, in particular reviews of the designs, prototypes and other requirements to ensure they fulfill the requirements
Communicate project status and provide timely escalation of issues to the Project Manager and ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution

Business Systems & Analysis Internship Resume Examples & Samples

Assist the group with administrative duties – answering phones, photocopying, and information distribution
Assist the group with reports, analysis, and research if necessary
Fulfill other projects and duties as directed

Manager, Business Systems Analysis Resume Examples & Samples

Develop and manage a Systems Management & Technology BSA Centre of Excellence including BSA best practices and standards, BSA performance metrics, BSA activity monitoring and compliance, and continuous improvement
Ensure Operations team delivers high quality analytical support throughout the lifecycle of projects and other engagements
Lead efforts in business redesign and process improvement, identify alternative solutions to business problems and recommend innovative solutions to business problems
Plan/Organize/Facilitate requirements gathering sessions to elicit customer requirements
Lead business process and QA testing to include the creation of the required testing documentation
Participate in the creation of business requirement and business functional documents as well as Q/A execution as required
Confirm solutions deliver value to stakeholders and adjust as required
Ensure BSA work is aligned to organizational strategic objectives and departmental objectives
Manage relationships with key stakeholder groups at all levels of the organization
Perform BSA capacity planning and assignment
Identify communicate and manage project issues to management, anticipating and identifying issues that could inhibit achieving the project goals and objectives, and implementing corrective actions and mitigation strategies
Undergraduate degree or equivalent with substantial directly related work experience
3+ years of experience in Business Intelligence domain
3+ years managing BSA resources
Good understanding of online advertising systems will be an asset
Ability to work in a fast paced, constantly changing environment
Facilitation
Leadership and influencing

Senior Manager, Business Systems Analysis Resume Examples & Samples

Graduate Degree preferred
10+ years relevant experience
Strength in developing effective relationships with different businesses, portfolio and project managers
Ability to present and make recommendations to senior management and executives
Readiness to assume significant resource and people management responsibilities, prepared to manage a sizeable Business Systems Analyst team with projects that range in size (e.g. Tier 1-4)
Advanced knowledge of external competition, industry and/or market trends in relation to own function and business
Willingness to foster a culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism
Enthusiasm and interest in furthering your expertise and knowledge of the business, technology and business standards, organizational practices and disciplines, external competition, industry and market trends, as well as share it all as you lead a large and varied teams of professionals
Ability to set operational team direction and work autonomously in the management of the unit and collaborate with others to establish and execute on common goals

Business Systems Analysis Specialist Resume Examples & Samples

Accountable for the coordination of application maintenance initiatives consisting of managing application software upgrades, regulatory changes, lead B2B application integration changes, coordinates technical impact analysis with internal technology and business stakeholders
Is the technical liaison between TD Wealth and external application vendors
Identify initiative constraints and determine milestones, control points, imposed dates, and go/no-go decision points
Manage schedule and defect priorities between internal stakeholders and vendors
Provide a high level of relationship management; resolving conflicts and enabling discussions with stakeholders
Participate as a technology representative on larger "Change the Bank" projects by brokering project requirements with vendor deliverables
Prepare status reporting and write clear, concise, and effective communications related to sensitive and complex issues
Work with business and internal strategic sourcing to review external vendor contracts with the goal of ensuring contractual terms, SLAs, meet the needs of sustaining an application once implemented
Conduct risk management sessions to document, manage and remove technology risks
Work with Audit groups to assist with information discovery, create remediation action plans, provide status reports and manage resolution of findings from discovery to closure
Create application change requests and present change initiatives to the Change Approval Board (CAB)
Organize release management meetings with internal stakeholders and vendors
Organizes lessons learned (Post Implementation Reviews) and produces corresponding reports
Prepare change related documentation such as system deployment plans, release management plans and review of test strategies and plans produced by QA
Contribute to the team's knowledge base
Previous experience working in the financial industry as a technology business analyst, systems analyst or project manager
University degree in an IT related discipline – a technical background is required to understand the many facets of application management and integration complexities
A fundamental understanding of Wealth products (Mutual Funds, RESP, RDSP, TFSAs, etc.)
Minimum of 5 years of experience coordinating small to medium sized projects in the financial industry
PMP (Project Management Professional) certified
Has a foundational understanding of SDLC, Waterfall and Agile delivery methodologies
Conceptually familiar with integration architecture frameworks, infrastructure technology, B2B communication protocols (SFTP, FTPS, MQ-Series, etc.)
A good understanding of data security, governance and audit principles
Is detail oriented
Agile SCRUM CSM (Certified Scrum Master) or/and CPO (Certified Product Owner) certification
MBA graduate
Prior knowledge of TD project management processes and Wealth applications
Previous Wealth Management or Capital Markets experience
Knowledge of trading applications

Manager, Business Systems Analysis Resume Examples & Samples

Building a high performance team that drives business results
Developing the skills of the team and working with each member on their career path
Identifying and implementing year-over-year efficiencies for the team
Collaborating with the other business units to understand their business and work to deliver projects to drive business goals to conclusion
Contribute to development and implementation of best practices, standards, and procedures in Shared Services and Global Support
Work with BAs on their projects ensuring each is delivered to the highest standards. Projects will include Product Release Readiness, Telecoms, SFDC CRM, Knowledge Management, Business Intelligence, Analytics, ERP Implementation
Collaborating with business and other stakeholders to lead business case development for new initiatives as well as business case tracking for completed initiatives
Collaborating with other functions and regions to identify and address business problems and opportunities, evaluating technologies and research industry best practices and emerging trends. Collaborating cross functionally on scope, solutions, constraints, and risks
Work within the business to ensure resources are allocated to ensure and achieve planned projects and schedules
Five or more years of experience in Systems Analysis and strong knowledge of the software development lifecycle
Three or more years of proven management experience
Strong Knowledge of and experience with Product Release Management
Change leadership and process improvement skills
Knowledge of Support Organizations delivering multi-tiered support levels
Proven ability to manage a team through ambiguity and define path forward
Demonstrated initiative and creativity to ensure successful and timely execution; strategic thinker with proven analytical abilities
Excellent verbal & written communication skills; must be able to communicate progress and issues to internal and external interfaces proficiently
Strong analytical, interpretive and problem solving skills
SFDC and/or Oracle experience
Excel, Word, PowerPoint, Visio, MS Project
Team Player who can also work in a self-motivated, self-managed manner
6+ years business systems analysis and support experience with various types of Software Development Life Cycle methodologies, PMO experience & use of Portfolio/Project management systems & tools is highly desirable
Ability to rapidly understand and communicate global and business requirements and communicate business expectations to cross-functional technology teams
Act as lead of functional group, being able to represent the group at meetings and is recognized as a domain expert by the business
Demonstrated focus on customer service and on-time delivery. You have managed and driven successful completion of major projects/programs across portfolios
Proven track record of influencing and communicating to senior leadership
Flexibility to travel for up to 10% of time including outside of home country, and to work outside normal working hours, to support global efforts
75546BR

Business Systems Analysis Specialist Resume Examples & Samples

Research, communicate, and appropriately apply the latest information technology (IT) security trends. Function in a consultative role to provide expertise in security tools, processes, and best practices
Assist in the definition and execution of the company’s security management methodology
Enable risk related discussions to business partners. Engage business partners in the development of security goals
Coordinate with IRM for penetration testing to simulate attacks and look for vulnerabilities in systems before they can be exploited
Establish system controls by developing a framework for controls and levels of access, recommend improvements
Act as liaison to engage discussion and strategy development with Information Risk Management (IRM), Information Risk Officer (IRO), business partners, and application development teams
Develop security awareness by providing orientation, educational programs, and on-going communication
Develop security requirements and test cases to address the scope of IRM policies
Address a large scope of security requirements, including
8-12 years relevant information systems security or related auditing experience
Bachelor Degree in Computer Science or Engineering
Strong networking knowledge of security
Demonstrated ability to lead program-level business analysis security projects, feasibility studies, competitive analysis and business cases; ability to mentor, coach and train business analysts
Demonstrated problem solving skills and the ability to work collaboratively with other departments to resolve issues. Experience with system development methodologies
Understanding of information security policies, including Application Security, Problem Solving, Process Improvement, Project Management
Working knowledge of information systems security standards and practices (e.g., access control and system hardening, system audit and log file monitoring, security policies, and incident handling)
Preferred certifications: CISSP
LI-JI1

Business Systems Analysis Specialist Resume Examples & Samples

College degree in Information Systems or related field and 8+ years’ experience - preferably 2+ years at ESI or other fast-paced, growth company
Ability to work with high talent teams in local and remote locations
Business aptitude and able to quickly learn and absorb business context and business processes and translate to IT
Conceptual knowledge of application development, procedures and practices
Familiarity with PBM industry, Medicare Part D, and Medicaid highly desirable
Previous experience in business architecture role highly desirable
Previous experience in IT application development
Previous experience leading process improvement efforts
Previous experience working in a matrixed environment
Previous experience working with geographically dispersed teams

Business Systems Analysis Specialist Resume Examples & Samples

Accountable for the business relationship management of assigned counterparts in the Government Programs Division, and will work closely with those persons to scope and shape IT projects that advance business strategies
Own creation of project charters that are the input into IT Estimation and Business Requirements documents, and will review and provide input to business requirements and test plans
The BSA will also understand key business performance indicators that impact assigned areas, and will understand, manage and monitor IT activities that impact these KPIs. The BSA additionally will participate in special projects or task forces as assigned
College degree in Information Systems or related field and 8+ years of experience - preferably 2+ years at ESI or other fast-paced, growth company
2+ years of experience using Predictive Analytics, Business Simulation Models, Business Intelligence (in SAP Business Objects or otherwise), and/or Data Visualization (in Tableau or comparable toolsets)
Conceptual knowledge of application development, procedures and practices Advanced problem solving skills and the ability to work collaboratively with other departments to resolve complex issues with innovative solutions
Detail-oriented and service-focused as an advocate for our clients and members
Familiarity PBM industry or Medicare Part D highly desirable

Senior Business Systems Analysis Resume Examples & Samples

Work with Payer Healthcare/Insurance industry business users to define and analyze problems and align the most appropriate technical, application or solutions for BlueCard/ITS business
Lead and provide direction on best approach when multiple options are available, and outline the differences with impacts
Analyze existing data to determine impacted ITS processing
Use source business documents to design solutions within a packaged solution or new solution
Translate the design into step by step configuration tasks with expected outcomes
Query databases to identify data sets impacted by solution or configuration
Support the delivery team during design, construction and testing of the project
Coordinate with team members for business, peer and technical reviews of documentation
Research and resolution of configuration/application issues
Review system test plans and system tests modules before implementation
Support facilitation of Joint Application Development (JAD) sessions

Mgr, Business Systems & Analysis Resume Examples & Samples

Comprehensive computing skills with familiarity with relational databases, business intelligence tools, and a strong ability to learn new technologies on the job
Strong balance of both technical and business acumen
Highly analytical with excellent problem-solving skills and high intellectual capacity
Strong project management skills to ensure department work is well-planned and executed
Ability to lead and influence behavior
Mastery of Data Warehousing principles
Mastery of Structured Query Language (SQL)
Mastery of SQL Server and SQL Server Reporting Services (SSRS)
Intermediate to Expert knowledge of Teradata
Knowledge of Information Technology processes and procedures

Business Systems Analysis Specialist Resume Examples & Samples

Proactively manages business relationships and expectations
Facilitates timely and routine communication in both directions between IT and the business
Participate in cross-functional work groups to assess business needs, data impacts and drive alignment to the enterprise data architecture strategy
Prioritize requests and assists with schedules and work plans for projects/initiatives. Consult with business departments as needed. Ensure projects/initiatives are completed within designated time frames and tracks and reports progress to upper management
Serves as escalation point in IT for critical business issues
Communicates portfolio status /metrics to business sponsors/owners
Supports business in development of IT and business roadmap and project prioritization
Manages project initiation during conceptual stages through funding approval
Bachelor degree in Business Administration, MIS, or related field or equivalent work experience
Familiarity with health care or PBM/Specialty industry highly desirable
Demonstrated knowledge of Agile process and iterative development as it applies to software delivery
Teradata experience desirable
Hadoop ecosystem experience desirable
Demonstrated ability to lead program-level business analysis projects, feasibility studies, competitive analysis and business cases
Demonstrated problem solving skills and the ability to work collaboratively with other departments to resolve issues
Ability to work in a fast-paced environment, handling multiple priorities
Limited travel may be required
Home DeliveryHome Delivery oversees application development strategy and execution, including business relationship management for all Home Delivery, Contact and Digital systems

Business Systems Analysis Specialist Resume Examples & Samples

7+ years relevant experience in target operating models, process definition & mapping. Creation of interaction models between areas and gaining stakeholder buy in to optimize group effenciency and effectiveness
Commitment to applying expert knowledge of business technology delivery practices and standards and related expertise, including design of new processes
Expert knowledge of system analysis process and techniques, as well as interaction models, target operating models and process mapping and refinement
Ability to work independently as the senior or lead system analyst and coach others
Experience and comfort level acting as a subject matter expert and consultant

Business Systems Analysis Specialist Resume Examples & Samples

Partner with fellow COE team members, Planning, Architecture, and Operational teams towards constructing solutions while progressing towards the approved portfolio for ROI
Delivery of reliable and secure software solutions meeting the operational specifications required through development of the system logic
Reviewing and guiding the functional and non-functional requirements, prioritization and opportunity costs for each program in the portfolio
Works to develop skills, self-motivated, provides feedback to others, and oversees resolution issues and complexities. Identify process improvement and synergies achieved through innovative ideas and critical thinking
Travel is expected for 10% of their time
College degree in Information Systems or related field, or equivalent work experience
Focus areas for this role will include the contact centers, digital channel engagement, and overall patient and physician engagement. Experience in these areas is a strong plus
Well versed in creation and communication of Epics, Use Cases, Features & User Stories as they relate to operational charters and requirements decomposition
Experience with strategic work planning and budgeting

Manager, Business Systems Analysis Resume Examples & Samples

Experience coordinating and prioritizing multiple initiatives at once
Strength in developing effective relationships with different business units, portfolio and project managers
Readiness to assume significant resource and people management responsibilities, prepared to manage a Business Systems Analyst team with projects that range in size (e.g. Tier 2-5)
Enthusiasm and willingness to foster a culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism
Comfort working in a fast-paced environment with occasionally high levels of ambiguity as we strive to create new and improved shared services

Senior Manager of Business Systems Analysis Resume Examples & Samples

Provides leadership to all BAs and SAs within BTT through guidance and process direction as it relates to how best to perform the activities of a BA and SA
Evaluates existing SDLC process and documentation with the goal of driving operational improvement
Assists with the triage of new business requests and distributes the work to different members of the team as appropriate
Works directly with the business users to understand how the systems are used and identify the enhancements that will provide the greatest benefit to the business
Conducts business systems analysis and design, data modeling, process flow modeling, and process re-engineering
Participates in the design of new systems that support business processes. Compares differences between existing systems and new systems. Designs system modifications and interfaces to other systems
Analyzes business processes and business rules of current applications to identify opportunities for improvement. Also prepares business cases including cost/benefit analysis for proposed processes
Interview users and/or leads Joint Application Development sessions between development team members and users to identify and document system changes
Documents system enhancements and changes with a particular emphasis on developing detailed Business Requirements
Communicates with clients and co-workers via oral and written communications including presentations regarding recent implementations. Works as a member of a cross-functional team
Helps resolve system issues and problems

Manager Business Systems Analysis Resume Examples & Samples

Independently resolve complex, multi-faceted problems to meet the business needs of SSG and Business Integration - Business Solutions
Design of business processes, methodologies, models, and/or systems solutions
Liaise with technology teams to define system specifications and solution design artifacts
Ensure the technology solution meets the business requirements
Interview Stakeholders to define detailed requirements, including rapid prototyping where applicable to deliver interim solutions until a final production solution is created
Maintain strong relationships with internal partners to provide support throughout the project
Manage multiple small projects and/or specific sections of large projects to implement solutions to business problems
Plan and schedule resources, develop detailed project plans, monitor progress, assist with financial reviews and ensure the timely and accurate completion of projects by leveraging project management tools and best practices
Participation/presentation of proposed changes to applicable audiences and to assist with securing consensus and co-operation from users and senior management
Where required, prepare, test, implement, review or provide input into the pilot plan/test strategy/cases and generate pilot/testing report(s)
Prepare conversion and implementation strategies
Conduct post implementation review, measurements and transition of support
Contribute to the project definition and delivery by defining business requirements, recommendations for improvements to process and/or systems that are effective and efficient, which bring quantifiable results and minimize risk
Collaboratively work with all SSG units on a project basis to review and document current state and future state business processes
Conduct research and analysis to accurately and clearly define current state/future state flows and business requirements
Liaise/interview functional units and stakeholders to refine business requirements
Assist with the business case to obtain agreement to the proposed solution
Prepare & provide user training material and assist with initial delivery to train the designated trainer within each SSG Unit
Provide initial post-implementation support and transition to steady-state operational maintenance
Ensure management is kept informed and problems are escalated appropriately
Maintain awareness of best practices in the field of business systems analysis and process design and continually monitors/reviews changes of Bank processes and systems
Continually acquire and apply knowledge of SSG and our business partners strategies and policies, risk management practices and methodologies, back office processes, product offerings, financial markets, financial instruments, regulatory requirements, and rapidly changing technology to assist with the definition of business solutions for the Shared Services Group
Research best practices in relevant areas including, but not limited to, Financial Services, Shared Services, Requirements Management and Business Process Management
Continued education on people/process/technology/project management
Maintain internal network of partners and strong relationships with external partners
Strong Business Analysis skills and experience with all aspects of project and system development lifecycles and methodologies, including requirements specification
Strong systems analysis skills which involves transformation of business rules and requirements into systems specification artifacts. Advanced knowledge of Agile SDLC. Experience as a Product owner and writing user stories/PBLs
Advanced knowledge of process mapping and modelling, including direct experience with the use of Visio to develop detailed process flows and models (e.g. LOVEM/Blueworks)
Thorough understanding of Bank processes, systems and technology
Excellent analytical skills to apply knowledge and independently resolve complex business problems
Very good leadership skills
Thorough knowledge of Shared Services business units and their individual functions
A working knowledge of processes & systems that support the Domestic branches, other centralized units and Contact Centres
A working knowledge of bank accounting and controls

Senior Mgr, Business Systems Analysis Resume Examples & Samples

Provides daily direction, guidance and oversight to a staff of business systems analysts of all levels. Documents associate performance throughout the year, providing informal performance feedback as well as conducting mid-year and annual performance evaluations
Directs activities of the team to serve as the project business/systems solutions experts as it pertains to end-to-end business operations and functions. Perform business modeling to show scalability and impacts across the enterprise model to ensure all projects and dependencies are brought in the work assignments
Ensures the team properly documents all work plans, requirements, user cases and process flows. Assesses business processes to identify improvement opportunities and solutions to meet the needs of the business
Leads large, complex special projects from inception through implementation for direct support of requirements. Understands scope and vision and ensures business strategy is maintained during requirements and high-level design
Coordinates regularly scheduled meetings with IT and Business Owners including preparation of agenda and meeting documents. Tracks, reports and drives resolution to open business owner issues. Provides status of and escalates issues as appropriate to IT Sr. Management and Business Partners
Ensures adherence to the standards of all project related artifacts including, but not limited to, business and functional requirement specification documents, user interface guides, user case specifications, and business and system process flows
Reviews capital plan and small enhancement requests and works with business users and technical staff to identify future capacity needs
Oversees JAR/JAD session to determine resolutions to complex problems that require the frequent use of creativity. Analysis of situation or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results
Monitors and reports to IT, business, and customer management on the status and progress of project efforts, anticipating and identifying issues that could inhibit achieving the project goals and objectives, and implementing corrective actions and mitigation strategies
Facilitates strategic requirement gathering sessions with stakeholders. Researches and understands customer and user requirements, strategies, and goals
Assumes a oversight role in the development and evolution of quality guidelines and standards for business system analyst artifacts
Provides approval of business requirements, user cases and business flows of the business system analysts
Preferred A Bachelor's Degree in information technology, Business or related field
Preferred A Master's Degree in a related field
Required 10+ years of experience in an IT or Business Project environment with strong exposure to Business Systems
Required 7+ years of experience in project oversight and execution involving multiple major development projects
Required 7+ years of experience in demonstrated leadership of a high performance analyst, testing or development team
Required 3+ years of management experience in the following areas: Management of resources to meet goals across multiple projects. Understanding and managing team capacity against work requests
Preferred Other Healthcare industry
Advanced Ability to lead/manage others in a matrixed environment
Advanced Demonstrated organizational skills
Advanced Ability to communicate and make recommendations to upper management
Advanced Ability to implement process improvements
Required Intermediate Microsoft Outlook
Required Intermediate Microsoft Project
Preferred Advanced Other Demonstrated experience in Agile and Waterfall software development methodology

Business Systems Analysis, Professional Resume Examples & Samples

Bachelor’s degree is required, in Computer Science or in a related area or practical experience
3- 5 years in a Business Analyst or Business Systems Analyst role required
Experience with Agile/Scrum and Waterfall methodologies
Very good English skills (+85%)
Outstanding meeting facilitation skills, and ability to lead project team through requirements and release planning processes
3-5 years of financial service industry experience
Experience with MS Team Foundation Server (TFS)
Experience designing and/or developing large scale web applications using Microsoft technologies
Familiarity with online banking/electronic commerce field, including ACH and Visa
Responsible for elaborating functional solutions by applying personal expertise and group facilitation skills
Gathering requirements from internal or external clients; identifying, interpreting, and defining business needs and features
Translating them into requirements; and leading the process to visualize, document, and communicate functional product solutions that Architects, Development, and QA use to design, build, and test the system

Specialist, Product Business Systems Analysis Resume Examples & Samples

1 - 3 years of experience in the Insurance or financial services Industry, experience in business systems analysis desired, or related experience in product development, insurance operations, systems, or client facing duties a plus
Proven accuracy in documentation, business systems knowledge, and proficiency
Demonstrates solid project management skills including critical ability to coordinate and balance multiple projects in a time sensitive environment, under pressure, and meeting deadlines
Ability to translate technical and business data into meaningful information using the appropriate communication vehicle
Must be highly analytical, comfortable with systems and software, process driven, and have good communication skills
Ability to work independently as a self-starter, proactively taking action and in a team environment with others to accomplish organizational goals. Minimal travel, no relocation provided

Mgr, Business Systems Analysis Resume Examples & Samples

Directs activities of the team that serves as project business/systems solutions experts as it pertains to end-to-end business operations and functions. Performs business modeling to show scalability and impacts across the enterprise model to ensure all projects and dependencies are included in the work assignments
Ensures the team properly documents all work plan requirements, using cases and process flows. Assesses business processes to identify improvement opportunities and solutions
Coordinates regularly scheduled meetings with IT and Business Owners.Conducts meetings including preperatoion of agendas and and supporting meeting documents. Tracks, reports and drives resolution of business owner issues. Provides status and escalates issues as appropriate to IT Sr. Management and Business Partners
Ensures adherence to the standards of all project related artifacts including, but not limited to, business and functional requirement specification documents, user interface guides, user case specifications and business and system process flows
Evaluates capital project and small enhancement requests from business stakeholders and works with business systems analyst leads in the coordination with business users and technical staff. Identifies, gathers, analyzes and documents business system requirements
Oversees JAR/JAD session to determine resolutions to complex problems
Assumes an oversight role in the development and evolution of quality guidelines and standards for business system analyst artifacts
Provides approval of business requirements, use cases and business flows of the business system analysts and ensures availability of cross training of requirements review to ensure all documentation is prepared in a standardized format and supports the business needs
Performs other duties as needed
Preferred A Bachelor's Degree in Information Systems
Required 7+ years of experience in an IT or Business Project environment with strong exposure to Business Systems
Required 5+ years of experience in project oversight and execution involving multiple major development projects
Required 5+ years of experience in demonstrated leadership of a high performance analyst, test or development team
Required 2+ years of experience in understanding and managing team capacity against work requests
Intermediate Ability to work in a fast paced environment with changing priorities
Intermediate Ability to drive multiple projects
Intermediate Ability to lead/manage others in a matrixed environment
Intermediate Ability to work as part of a team An ability to clearly articulate and explain business processes and concepts
Intermediate Demonstrated time management and priority setting skills Ability to effectively present information and respond to questions from managers, clients and customers
Intermediate Ability to implement process improvements Ability to think logically in solving assigned problems and to present recommendations with clarity in written and graphic form
Preferred Intermediate Other Demonstrated experience in Agile and Waterfall software development methodology
Required Intermediate Microsoft Outlook Must be able to communicate business solutions to management for review and approval both verbally and in writing

Manager, Business Systems Analysis Resume Examples & Samples

5 years Management, Team Lead, or other equivalent leadership experience
Proficient understanding of Business Analysis Body of Knowledge (BABOK) Discipline (Planning, Elicitation, Requirements Management & Communication, Enterprise & Requirements Analysis, Solution Assessment & Validation and Underlying Competencies )
Proficient understanding of system development and product development life cycles with both purchased and in-house developed hardware and software applications
Experience developing business solutions with a variety of tools
Ability to assess the impact of new process or project requirements on an existing suite of complex applications
Strong business and technical writing skills producing clear and unambiguous deliverables
Has ability to deal constructively with change. Implements mechanism to prepare and mentor staff through change
Ability to mentor business systems analysts on Self and Social Awareness, as well as Relationship Management
Computer Science, Business, Finance
LI-B2B-SR1

Business Systems Analysis, Analyst Resume Examples & Samples

Minimum education: Bachelor's degree from an accredited institution required
Familiarity with use of Agile stories as requirements gathering/analysis tool
Experience with Waterfall methodology
English level at 90%

Business Systems Analysis Resume Examples & Samples

Closely partnering with Accounting users, operations, and IT teams to implement solutions that enhance, streamline and automate the management of our investment accounting systems, leveraging business analysis and technical skills
Provide input into the prioritization and stewardship of customer projects, goals and expectations
Build and maintain credible and trusting cross functional relationships between business and IT
Support the implementation and maintenance of the investments accounting platform (PFI)
Document investment fixed income accounting business processes and corresponding IT solutions, including designing interfaces and data flows
Ensure complete, accurate and updated documentation
Analysis of EDM and other downstream system interfaces
Partner with Quality Assurance group to develop technical and functional test plans, scripts for validating the design, development and implementation of new business processes, and obtain user sign-off Provide expertise in scope definition, effort estimating and sizing for the accounting business process
Assist with trouble-shooting and root cause analysis of application and process issues and make recommendations to address process and coding issues
Assess and control project risk by proactively identifying project threats
Manage reporting of critical design/process issues - assess impact and urgency of issues in order to resource appropriately
Effectively communicate with constituents at various levels
Some travel may be required (<10%) to Genworth's Stamford facilities
Minimum 5 years as Business Analyst
2+ years prior Investments or Accounting experience
Working knowledge of System Development Life Cycle (SDLC) and/or Relational Database Management Systems (RDBMS)
Experience in developing and/or supporting Accounting, Finance, Investments systems
Experience translating functional business requirements to technical specifications (preferably in investment accounting)
Proven history of detail oriented execution and commitment to customer satisfaction
Experience in working closely with business users to gather requirements, as well as, create and execute functional and technical specifications
Excellent verbal and written communication, decision making and problem solving skills
Sense of urgency, judgment and willingness to do what it takes to get the job done
5+ years of business analysis or software development experience in environments using PL/SQL (Oracle) or T-SQL (Microsoft SQL Server), Data Warehouse, ETL, Informatica, Markit EDM, BusinessObjects, Unix shell scripting or Hadoop framework components
5+ years experience Finance, Accounting and/or Investments
Experience with or working knowledge of investments accounting systems such as PAM/PFI
Experience with and working knowledge of GAAP, Statutory, Tax, IFRS, or Chinese GAAP financial reporting and investments accounting principles
Experience working in a matrix and distributed environments, with ability to guide and direct small teams/projects
Demonstrated ability to multi-task and manage multiple projects simultaneously
Proven ability to work under pressure with strict deadlines
Internal title will be Business Systems Analysis Manager

Business Systems Analysis, Team Lead Resume Examples & Samples

Work closely with cross functional audience that may include Account Management, Sales, Marketing, Customer Services, End Users, Treasury, SMEs, Product Management, Solution Architects, Business System Analysts, UX, Development and QA to ensure right Product-Market fit
Conduct (primary) market research, competitor analysis including cost benefit to create strategy, voicing customer needs in building new features that are aligned to the overall vision and roadmap of the product
Evangelize detailed product roadmap plans, features and dependencies with other business units and divisions
Make new product feature decisions and trade-offs that deliver the maximum business value given the inherent time, budget and resource constraints
Manage product backlog by creating new features and constantly prioritizing them to best achieve product goals
Participate in all scrum ceremonies to ensure the development teams understand the “whats” and the “whys” and provide constant feedback
Collaborate to create product launch plans and documentation such as - Customer Guides, Release notes, etc

Manager, Business Systems Analysis Resume Examples & Samples

Manage a Business Analyst team of 6 or more individual contributors
Strong process and project management skills, allowing focus and successful multi-tasking in a dynamic environment on multiple projects (demonstrated abilities)
Utilize leadership skills within the team while setting high expectations for quality results, and provide the vision for the next level of team initiatives and projects
Promote business and technical education to train across products
8+ years of software industry experience, including 5+ years of hands-on Business Analyst experience and 3+ years as a team lead or manager
Knowledge of current regulatory climates and its impacts on the lending process
Experience creating business designs and requirements
Experience working with remote teams is required
Experience with the entire SDLC process
Experience preparing project estimates by analyzing project scope and draft requirements along with historical knowledge of work product breakdown and effort
Strong team player yet able to work with minimum supervision (self-starter)
Minimum 8 years of experience in Banking or Lending required
Minimum 5 years LoanServ experience is desired
Experience with Microsoft tools such as Excel, Word, Outlook and SharePoint is preferred

Senior Manager, Business Systems Analysis Resume Examples & Samples

7 years Management, Team Lead, or other equivalent leadership experience
Expert understanding of Business Analysis Body of Knowledge (BABOK) Discipline (Planning, Elicitation, Requirements Management & Communication, Enterprise & Requirements Analysis, Solution Assessment & Validation and Underlying Competencies)
Expert understanding of system development and product development life cycles with both purchased and in-house developed hardware and software applications
Has ability to shift from one project portfolio to another domain while maintaining project and staff continuity
Computer Science, Business, Finance, or equivalent experience

Senior Manager, IT Business Systems Analysis Resume Examples & Samples

Serve as the primary business-facing liaison for Global Development and Product Supply (GDPS) Logistics and Customer Service functions. Develop and maintain business partnerships to support the global delivery of IT solutions. Ensure quality delivery of IT projects and production support for GDPS Logistics and Customer Service
Maintain effective knowledge of Supply Chain processes as well as thorough awareness of trends and developments of emerging technologies, evaluating all for viability and benefit to organization
Work with business to understand challenges and weigh strategic considerations. Compare input from various sources to draw insightful conclusions. Employ effective approach when partnering with third party and internal teams
Provide Supply Chain functional expertise when partnering with business teams to help identify opportunities for improvement – both via process re-engineering and from automation through technology
Provide Supply Chain packaged solution and process expertise when connecting IT and business stakeholders and identifying new IT-enabled solutions. Evaluate packaged solution options against IT roadmap, key requirements, and various constraints
Develop business case documentation along with financial justification and ROI for all initiatives. Partner with IT leadership to establish project approach, timeline, and staffing requirements
Ensure development and sign-off of project scope. Adhere to rigorous change management process
Deliver against approved project budgets. Ensure timely and accurate invoicing and reconciliation
Facilitate design sessions with business. Elicit business requirements and translate into high-level technical requirements, use cases, and user acceptance test plans. Identify gaps against packaged solution configurations
Demonstrate skill when documenting current-state and future-state business process and data flows
Lead user acceptance testing and ensure that systems address business needs from users’ point of view
Manage multiple projects to coordinate all aspects of implementation and delivery of tasks necessary for successful project execution
Evaluate timing of software version upgrades and facilitate migrations
Partner with onshore and offshore IT Production Support teams to provide stellar customer service and maintain reliability of GDPS Logistics and Customer Service applications. For any noted production issues, validate root cause analysis and drive complete resolution
Create succinct, executive-level summaries to effectively convey project status and production support remediation to business and IT leadership
Develop formal mentoring and support relationships with junior GIT resources to foster development and continuous learning opportunities
Bachelor’s degree in Computer Science, Business Administration, or related field
7+ years of experience in an IT Business Analyst role
5+ years of experience in IT Supply Chain Logistics role is required
Previous large corporate experience within Consumer Goods industry knowledge preferred
Experience with Project Management techniques leading medium to large size projects
Ability to establish and maintain effective working relationships with project and team resources
Ability to effectively coordinate multiple projects involving several departments and external consulting teams
Ability to analyze risks, mitigate liabilities, and negotiate solutions
Ability to handle multiple assignments simultaneously and work resourcefully with limited supervision
Excellent interpersonal, analytical, organizational, and problem-solving skills
Advanced oral and written communication skills. Ability to communicate effectively with different functions across GIT and different levels within the organization

Manager, Business Systems Analysis Resume Examples & Samples

Demonstrated leader with a strong results orientation and track record of success
Previous management experience with ability to mentor new hires and existing team members
Minimum of 5 years’ experience in Financial Services (either banking, technology or consulting) and/or Mobile Technologies
Experience in effectively driving visibility to senior management when necessary
Ability to accurately gather, analyze and interpret data; identify and define problems; and make recommendations for resolution
Ability to manage an escalation internally, and communicate accurate information with confidence to the customer or Fiserv partner
Experience driving out inefficiencies while ensuring high quality – especially for the manager supporting the app store deployments
Excellent written, verbal and client facing skills
Ability to excel in dynamic, fast-paced environment
Ability to oversee multiple resources managing multiple projects
High degree of adaptability/flexibility and able to work independently
Ability to effectively negotiate and influence across organizations and at all levels across the organization
Ability to understand how existing/new technologies may be used to improve operational efficiencies and/or effectiveness
Process design/engineering
MS Office, MS Project and Visio experience
Knowledge of Six Sigma principles
Knowledge of Agile is helpful
Working knowledge of with MAC OS and SDK Emulators is desired for manager supporting the app store deployments

Business Systems Analysis Manager Resume Examples & Samples

Consults with leaders to influence business partners and service providers regarding priorities, hardware/software selection and/or vendor selection
Analyzes marketplace, industry, company, technology trends and best practices, and vendor products and services, etc
Develops financial estimates for operating and/or capital expenses expected from meeting team deliverables including financial forecasting, purchasing decisions, and staffing related costs for new or existing products or company initiatives
Assigns and monitors the work of the team, providing technical and analytical support and direction
May manage small projects or sub-projects
May train internal employees or external clients on changes, new systems or new procedures
Conducts one-on-one or classroom training depending upon the size or desire of the audience
Mentors, guides, advises and/or checks the work of less experienced Business Systems Analysts
May negotiate and/or contract with consultants, technical personnel, and vendors for services and products
Knowledge of BKFS’ products and services
Knowledge of end-to-end systems development life cycles (e.g., waterfall, iterative and other modern approaches to software development)
Proficiency in business modeling and requirements definition disciplines through Unified Modeling Language (UML), use cases, etc
Demonstrated ability to effectively complete budget preparation, cost management
Ability to proactively address difficult issues and effectively handle demanding or upset clients
Ability to drive a flexible staffing model capable of reacting quickly to fluctuations in demand
Proven project management skills of multiple large and/or complex projects (i.e., projects involving many activities and deliverables or that have a major impact risk/value to the organization)

Business Systems Analysis Manager Resume Examples & Samples

Key facilitator acting as a bridge between the client, stakeholders and the solution teams in order to elicit, analyze, communicate and validate requirements for changes to information systems as well as business processes and policies
Understands business problems and opportunities in the context of the requirements and recommends solutions that enable the business to achieve its goals
Elicit, understand, translate and document business requirements into functional system requirements and detailed test plans
Provide a link between customer, development team and/or any third-party vendor regarding software functionality throughout the development lifecycle
Act as Project Manager for multiple small projects following the IT System Development Lifecycle (SDLC) methodology and project management best practices as defined the Genworth IT PMO
Create and maintain project schedules by developing project plans, estimating time requirements, establishing deadlines, monitoring milestone completion, tracking all phases of the project/product lifecycle on small projects
Model and manage requirements throughout the project life cycle authoring ongoing version and change control, tracking, traceability, etc
Contribute to Project deliverables and metric development under the direction of the Project Manager by providing progress against outstanding milestones, status, resource requirements, issues, risks and dependencies on medium and large projects
Ensure projects meet or exceed legal and compliance standards and in accordance with Genworth Master Policy agreements
Assist in roll-out strategy as an active participant in user training and post production support needs
Manage daily activities, user forums, issue resolution and communication across project and support teams in order to deliver projects and enhancements on time, on-budget, as requested by the customer
Support the methodologies, process, and decision points related to the IT Project request process and IT Portfolio Management Process
Bachelor’s degree in Business and/or Information Systems or equivalent work experience
7-10 years’ experience translating business needs into functional business requirements
Ability to work effectively in a culturally diverse work group/ team
Ability to elicit, analyze, document and validate requirements
Ability to develop, lead, and execute functional UAT test plans and scripts for system validation and regression tests, ensuring issues are properly identified, tracked, reported and resolved in a timely manner
Self-directed, with demonstrated ability to multi-task, prioritize and execute on executive strategies
Strong knowledge of Project Management with the ability to create and execute project work plans and revise as appropriate to meet changing needs and requirements as well as managing day-to-day operational aspects and scope for smaller projects
Ability to negotiate and communicate effectively
Strong knowledge of System Development Life Cycle
Solid Microsoft Project and Microsoft Office skills: Excel, Word, PowerPoint, Project, and Visio
Ability to lead multiple small sized projects following sound project management and change control methodologies
Ability to effectively work with Business Users to provide a supporting business case and goals and objectives to ensure that project requests are aligned with overall Genworth Strategic Goals and Objectives
Ability to work extended hours and occasional weekends with little notice
Minimum 8 years working experience in business analysis and project management roles in a demanding environment with 5-7 years of focus on business financial systems
Ability to interact with and influence all levels of management
Strong technical experience
Experience with various technologies (i.e. Web, Imaging, Mainframe, Integrations)
Prior mortgage industry experience
ITIL, IIBA & PMP Certifications

Mgr, Business Systems Analysis Resume Examples & Samples

Responsible for managing complex, high profile projects that involve multiple integrated business systems, interfacing across departments and/or divisions to accomplish projects and activities
Creates operational efficiencies by creating and initiating new Business processes and serves as a domain expert by being conversant in end-to-end business functions
Drives change needs identification, impact assessment, requirements documentation, design reviews, functional validation and post production validation
Manages the engagement from multiple stakeholders to ensure prompt and quality deliverables
Translates business knowledge into well-defined goals and objectives, problems and opportunities, and desired outcomes
Defines project plan components such as timelines, tasks, dependencies, resources and milestones
Serves as a key participant in workshops (scrum sessions) to gain agreement on requirements and issues
Creates strategies for risk mitigation and contingency planning
Formulates well-defined for user interface, reporting needs, test cases and validation requirements of system solutions
Assembles project consensus, assigns individual responsibilities and communicates changes to the organization
Maintains business project documentation and creates and presents regular reports to department and executive leadership
4 years of experience in system development life cycle, including agile methodology
Extensive Servicing Operations experience
Ability to work on Multiple Projects
Ability to interact with developers and business subject matter experts on application changes, development, and testing
Excellent interpersonal and verbal/written communication skills a must
Excellent organizational and analytical skills a must
Correspondent/retail origination experience
SQL Server scripting

Mgr, Business Systems Analysis Resume Examples & Samples

Plan, direct, and coordinate the business-analysis aspects of an information technology project, including on-going production support and training
Manage, direct and coordinate the daily activities of the business analyst team
Review and approve business analysis related documentation including: requirements, current and future state processes and workflows, report specifications and others
Review and approve test plans and test cases, and perform system testing
Plan and execute user acceptance testing and obtain user sign-off
Develop and maintain solid partnerships with project managers, business and IT leads, and other key stakeholders
Manage and train business systems analyst in all aspects of the project lifecycle from initiation to closing, to ensure that the technical solution meets business needs
Develop and motivate staff to maximize full potential and ensure the mission readiness of all team members
Support the initiation and planning of the project, including facilitating the definition of objectives, scope, and deliverables, ensuring the project is set up for success
Collaborate with business and information technology stakeholders facilitating the selection of solution alternatives for implementation
Suggest and implement recommendations on efficiency improvements where applicable
Demonstrate behaviors which are aligned with the organization’s desired culture and values
Degree in Computer Science, Information Systems or related field, or equivalent work experience
Experience leading and mentoring business analyst professionals
Experience in systems development life cycle (SDLC) methodologies
Experience managing multiple programs or projects with a high degree of complexity and scope
Understanding of leading practices in business analysis, project management and process improvement
Data Management experience and database knowledge preferred
Prefer sufficient knowledge of software systems to understand and specify user’s needs
Must be highly proficient in Excel, Word and MS SQL
Excellent critical thinking, problem solving and mathematical skills, and sound judgment

Business Systems Analysis, Professional Resume Examples & Samples

Under minimal supervision, manage multiple client implementations for retail customers across the COASP platform
Participate in client kickoff, requirements and data gathering sessions
Perform basic testing, troubleshooting, process flow enhancements and repeatable maintenance functions
Provide analytical research, expertise and technical guidance to IT and support teams
Configure client online banking applications in certification and production environments by updating configuration applications
Manage the installation cycle to include adherence to critical dates, testing, escalations, prioritization and customer communications
Identifies opportunities for process redesign, develop processes, SOPs and training aids as directed by management
Report system defects and identifies opportunities for system enhancements
Research, review, and analyze the effectiveness and efficiency of existing systems
Analyze requirements, policies, and customer needs against system capabilities and functions to determine gaps
Perform as a technical consulting resource for new clients during the implementation process
Support several project managers during the pre and post go-live activities
Setup and management of the configuration tools (RM, etc.)
SSO and configuration changes that can be completed without alterations to compiled code
Troubleshoot and remediate pre-production application support issues
Obtaining and interpreting logs as needed
Assisting in post go-live activities when needed to ascertain and help resolve conversion issues
Perform root cause analysis and recommend actions to prevent future occurrences of issues that arise during the implementation process
Responds to occasional requests for additional off-hour work in the event of an emergency client incident or critical business need
Bachelor’s degree in Business Administration, Computer Science, Information Technology or Associate’s degree with relevant work experience
Minimum of 3 - 5 years of experience in business systems analysis, implementations or project coordination
Prior experience troubleshooting application
Experience with business process charts, flowcharts, data flow diagrams, decision tables, use cases, test scenarios, test cases, test logs, & issue logs
Proficient in MS Office, Word, Excel, Visio, PowerPoint
Experience with SQL, reporting or query tools
Advanced English Level B2
Prior experience working in a customer service oriented environment with deadlines
Minimum of 3 years of experience in financial services or a work-related industry
General understanding of Six Sigma, ITIL or Project Management principles
Experience with Microsoft Project and/or Adobe Photoshop

Business Systems Analysis Specialist Resume Examples & Samples

Commitment to applying expert knowledge of business technology delivery practices and standards and related expertise, including design, development, testing and project management
Expert knowledge of system analysis process and techniques, as well as system components, functionality, interfaces, data flows and business rules
Experience and comfort level acting as a subject matter expert and consultant, as well as contributor to potential project assessments
Strong knowledge in Process automation or re-engineering in IT and ability to leverage insights and opportunities to build processes and make recommendations
ITIL experience an asset
Self starter, highly motivated change agent who has strong analytical thinking, problem solving and critical thinking skills
High level of energy and strong sense of teamwork
Ability to work in a fast paced environment, manage multiple deadlines and competing priorities

Mgr IT Business Systems Analysis Resume Examples & Samples

Collaborates closely with business partners to analyze tactical and strategic reporting needs Uses that information, along with technology strategies to formulate a solution to meet business needs
Directly accountable for business analysis, requirements elicitation, and process design
Provides direction and oversight to project teams to design, develop, deploy, and sustain solutions that meet applicable business requirements
Responsible for a set of projects and releases, including: deliverables, cost, schedule, quality, and status reporting
Allocates and directs resources to accomplish tasks and maintains control of schedules and deliverable quality
Responsible for resolving issues and mitigating risks, and escalating issues/risks when appropriate
Facilitate teams that may include Ally employees, contactors, and vendor teams; provides updates on team's progress; and develops Ally team members
Acts as team's interface with IT and Business Partners
Project Manager with experience managing teams and driving results. This is not a "box checker". We are looking for someone who can drive the technology team to produce results
Ability to drive development, testing and business analysts to work together
Follow Waterfall Methodology
They will manage financials on a preliminary basis before review and approval
Overall experience of 7+ years preferably in Financial Services and/or Banking industry experience (desired)
Managing a matrixed team of developers, testers and BA's providing leadership of software migrations, upgrades or implementations. Ability to manage outsourced development
Translate user requirements for reporting and analysis into technology deliverables
Ability to influence change across a matrix organization and collaborate with business and technology teams to deliver solutions
Customer Focus -- proven track record of customer satisfaction and delivery success and ability to establish and maintain appropriate relationships with business and IT stakeholders
Consulting/Problem Solving -- ability to work in an advisory capacity to identify key technical and business problems, develop, and evaluate alternative solutions and make recommendations
Systems Delivery -- extensive experience in all aspects of the software development life cycle
Technical Project Management -- expertise in project management, including project planning and estimating, project budgeting, staffing, change control, and status reporting
Provide transparency to stakeholders and senior management team; manage expectations and communicate effectively with stakeholders
Manage multiple projects in a fast-paced environment that often requires shifting prioritization. Deliver on commitments and delight our internal customers
Needs to be self-motivated and willing to learn complexities of system and from team members
Organizational Competencies Customer Service Orientation: Makes a commitment to ensure that a customer's needs are met by taking personal responsibility for service and quality. Appreciates that how each customer views satisfaction may vary depending upon their specific needs. To the extent that it is reasonable, goes the "extra mile" to make sure that each individual's needs are met. Follows up to monitor satisfaction and responds to additional requests or problems quickly
Teamwork: Provides constructive feedback to the team, suggesting actions to improve individual and team performance. Assists the team to accomplish its goals beyond his/her assigned work
Knowledge Application: Outlines potential cost/savings outcomes of technology use. Troubleshoots or addresses significant limitations or problems of technology applications
Business Acumen: Understands how the IT group operates and how his/her role meets customer needs and creates value. Understands how Ally Financial operates and the interactions between departments and customer groups
Level Specific Competencies Flexibility: Decides what to do based upon the situation. Adapts working style to fit the environment, group, or project. Problem Solving: Uses several analytical techniques to break apart complex problems into component parts. Uses several analytical techniques to identify several solutions and weighs the value of each
Initiative: When faced with critical problems or issues, acts decisively. Does not over-analyze the problem or not act in the hope that the problem will resolve itself. Responds in a way that will improve the standing of Ally Financial
Professional Development: Takes initiative to work on challenging or "stretch" work assignments. Takes full advantage of opportunities to develop his/her skills. Uses feedback constructively to increase work performance

Senior Business Systems Analysis Resume Examples & Samples

Bachelor Degree in Computer Science, Information Systems, Engineering, Business or other related discipline
10+ years of Systems Analysis experience in handling large scale projects, PPM/ERP/CRM implementation
Experience with Engineering NPI processes and systems / tools
Experience in Sopheon Accolade PPM tool is a plus
Exposure to PLM/PDM systems knowledge is a plus
Experience in enabling Agile based solution delivery working closely with SCRUM Master / Deployment leader
Experience in Software Development Lifecycle (SDLC) including requirements development and testing
Experience working with a technical team ensuring requirements are implemented correctly
Impeccable oral and written communication skills
Strong customer relationship management skills
Proficiency in Microsoft Office suite (Word, PowerPoint, Excel, Access)
Excellent attention to detail, and ability to manage multiple concurrent tasks
Highly organized, energetic, creative, passionate, team player

Manager, Business Systems Analysis Resume Examples & Samples

Leads initiatives to analyze complex business problems to be solved with automated systems
Plans, manages and controls the activities of a team that provides technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements
Brings expertise or identifies subject matter experts in support of multi-functional efforts to identify, interpret and produce recommendations based on company systems’ needs
Advises business groups by providing technical and strategic direction to identify and address business issues and opportunities
Ensures that policies and procedures align with corporate vision
Selects, develops and evaluates personnel ensuring efficient operation of the function
Able to manage career paths by coaching and mentoring direct reports
Holds associates accountable for their work by setting expectations, achieving commitments, providing feedback, and evaluating effectiveness
Provide technical leadership in the organization
Provides direction to individual contributors
Able to make proactive recommendations
Able to provide well-reasoned recommendations and decisions to support the business and project teams
Able to serve as a liaison between: developers and users, clients and companies, and management and IT
Excellent drive and initiative, and sense of personal accountability
Lead project and lead a solution, in addition to a work-stream within a solution
Able to communicate effectively, upwards and downwards within the organizational structure
Able to recognize and manage new business opportunities
Directly manage BSA1, BSA2, Sr. BSA, and off-shore production specialists
Own and manage Tier 1 or Top 20 account(s) from a campaign/production standpoint
Oversee intermediate projects and new client in-takes
Queue management and resource assignment on incoming business
Lead and/or develop content for on-going team training programs
Maintain campaign process documentation and template forms to ensure seamless service experience across book of business
Assist in the development, communication, and rollout back-up plan across book of business during production resource outages
Ensure immediate teams reports are current and accurate
No additional qualifications preferred
Minimum of 7 years’ experience in a related field
Demonstrated leadership skills preferred

Business Systems Analysis, Professional Resume Examples & Samples

Support the Sales team in scoping solutions, developing estimates, and finalizing the statement of work (SOW). Negotiate, administer, and deliver contracts with internal teams and/or customers as required
Analyze business opportunities and recommend solutions. Identify opportunities to leverage organizational capabilities or solutions across functional areas. Assist with conducting strategic planning and decision making which addresses long-term business and customer objectives
Understand customer’s goals, business needs, and current business and economic trends. Use this and other related product and industry knowledge to build solutions with internal teams and/or customers
Understand the prospect’s current state, the people, and the teams involved as well as the key metrics and technical capabilities needed and the impact on business unit and/or customers. Be able to translate, map, and communicate any known gaps resulting from making the transition from current to future state
Bachelor degree or equivalent in related disciplines
2+ years of experience in applying principles and practical application of business analysis
Experience with client-facing software development and/or systems integration projects required
Knowledge and experience of project lifecycle methodologies
Ability to accurately gather, analyze and document requirements, identify and define problems, and make recommendations for resolution
Excellent English language skills both verbal and written, ability to deliver high quality communications and documentation to clients and internal stakeholders
Excellent and proven communication and presentation skills
Ability to research and propose solutions to meet customer requirements, develop and deliver high quality solution requirement and specification documentation
Ability to establish and maintain relationships with and influence other functional areas
Problem-solving skills with ability to perform root cause analysis
Ability to manage multiple tasks in parallel
Proficient with Microsoft Office applications (Word, Excel, PowerPoint, Visio)
PMP or ITIL certification is preferred

Business Systems Analysis Manager Resume Examples & Samples

Collaborates with the development team, QA team, and others on implementations and business processes
Knowledge of Enterprise Application Integration (EAI) methodologies and processes such as object-oriented programming, enterprise-wide content and data distribution using common databases and data standards implemented with the Extensible Markup Language (XML), middleware applications and message queuing approaches
Experience working with development technologies
Experience building and supporting applications
Experience working with querying and using sql server databases
Strong XML experience
Knowledge of the design and implementation of enterprise workflow systems and distributed architectures
Ability to develop partnership-oriented relationships with business executives and functional leaders, especially as it relates to operations and technology
Must be able to multitask in a fast-paced environment with focus on timeliness, documentation, and communications with peers and business users alike
Results oriented, business focused, and successful at interfacing across multiple organizational units
Expertise in XML, XML Transformation, XML Schema
Proficiency in escalating priority decisions
Support other professionals throughout the lifecycle of projects
MISMO experience preferred

Business Systems Analysis, Analyst Resume Examples & Samples

Bachelor's degree in Computer Science, Information Technology or equivalent. Experience will be considered in lieu of degree
5+ years' experience in applying principles and practical application of business analysis
4+ years demonstrated experience in the Software Development Life Cycle
Ideally experience working within mobile banking technology

Mgr, Business Systems Analysis Resume Examples & Samples

Serve as primary point of contact for business analysis projects and tasks. Estimate feasibility, time and effort of projects and tasks. Support projects through appropriate resource assignments. Guide and monitor business analysis projects and tasks to successful completion
Set team goals and prioritize tasks to align with company and department objectives. Communicate these goals to team members. Measure progress and results of team performance
Ensure that analysts understand and follow best practices for software development and project management. Maintain procedures and processes to ensure quality control. Identify opportunities for improvement and recommend solutions
Manage all aspects of team staffing including hiring, employee retention, employee development and training. Fill vacancies in a timely manner
Assess and evaluate individual capabilities using clear and consistent performance standards. Provide feedback and coaching to staff both formally and informally
Assist staff in maintaining constant communication with customers, both internal and external, to facilitate analysis and troubleshooting to ensure the highest levels of customer satisfaction
Provides status reports to Management as appropriate, highlighting risks and issues
Budget preparation and management
Special Projects as assigned

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