Senior Analyst, Business Resume Samples

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K Maggio

Kane

Maggio

563 Laisha Centers

Phoenix

+1 (555) 933 4224

563 Laisha Centers

Phoenix

Phone

p +1 (555) 933 4224

Experience Experience

San Francisco, CA

Senior Analyst, Business

San Francisco, CA

Herman LLC

San Francisco, CA

Senior Analyst, Business

Build effective partnerships with major internal contacts, i.e. executives and management across the organization
Ownership of the creation of predictive/forecasting models for departments based on historical data and potential changes to key drivers
Prepare analysis approach, plans and estimates
Analyze and define current systems or portions of systems from a conceptual standpoint, which improve efficiencies or provide better information
Provide on-going general inquiry support, training sessions and overviews to the user community
Lead business / end user validation and acceptance testing of changes to and/or new systems solutions. Lead the creation and execution of UAT test scripts collaboration with lead Quality Assurance resource
Partner with Change Management in the development of change plans

Chicago, IL

Senior Analyst, Business Analytics

Chicago, IL

Williamson-Maggio

Chicago, IL

Senior Analyst, Business Analytics

Performs financial modeling and analysis to provide recommendations to senior management
Perform detailed analyses and develop recommendations for revenue generating projects and website optimization
Work on ad hoc requests and projects for senior management and business units
Develop and present materials for senior leadership around revenue generating opportunities and general business performance
Contributes to the creation and management of marketing reports and dashboards
Provides analytic leadership on cross-functional teams to deliver business results
Serve as a first point of contact for various stakeholders around the organization in terms of uncovering and correcting business performance issues

present

Los Angeles, CA

Senior Analyst, Business Performance

Los Angeles, CA

McLaughlin Inc

present

Los Angeles, CA

Senior Analyst, Business Performance

present

Development and management of weekly and monthly key performance reporting
Create self-serve environments, and make automation a first priority
Point of contact for Change Management with focus on Optimisation whilst assisting in delivering projects across Operational groups
To make business recommendations on ways to improve individual Operational teams’ efficiency
Use efficiency measures to drive continuous improvement against developed standards
Support consultation and coordination for the establishment of an aligned Business Performance organization in Europe, Canada and APAC
Assist with ad-hoc work to support the wider team

Education Education

Bachelor’s Degree in Complexity

Texas A&M University

Bachelor’s Degree in Complexity

Skills Skills

Strong functional knowledge of fleet, material handling and facility preventative and corrective maintenance
Support solutions involving/including SFDC, Apttus CPQ & CLM, PRM, LinkedIn, Fusion Dupe Blocker, Eloqua, DocuSign, Reference Edge, WalkMe, Data.com, and other systems used in the end-to-end sales process
Lead multiple technical projects at one time, as well as provide solutions that are highly usable, scalable, extensible, and maintainable on the Force.com platform
Professional, pleasant, and comfortable office setting
Quick adapter within fast-paced environments, flexible and able to roll with changing business and technology environments
Solid senior executive and team-level presentation, verbal and written communication, and facilitation skills; Ability to communicate with employees at all levels of the organization; Excellent interpersonal skills
Proven ability to formulate well conceived, targeted exec summaries and scalable recommendations
Work with operational leaders within the business to provide recommendations on opportunities for process improvements, medical cost savings or revenue enhancements
Strong knowledge of IT and change management related processes
Strong analytical skills and is detail oriented

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15 Senior Analyst, Business resume templates

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VP Senior Analyst, Business Analytics Resume Examples & Samples

Use analytics to help with decision making
Work across business units to define and develop analytic capabilities that can be leveraged to solve business unit challenges
Analyze and understand organizations core business processes and data flows to design and develop enduring solutions that provide analytical insights
Ensure proficient analytical techniques are utilized in analysis’ that are scalable, repeatable and effective

Senior Analyst, Business Analytics & Insights Resume Examples & Samples

Design and perform detailed analyses to help deepen understanding of customer activity across all digital platforms including web, mobile, connected devices, and video subscription services. Techniques may include statistical analyses, mathematical models (conversions, churn, and retention), experiments (A/B testing), optimization, data mining, predictive analytics, data investigation, visualization, and reporting
Effectively communicate quantitative findings (storytelling with data), make and defend meaningful conclusions and recommendations, identify and interpret trends and relationships to product and business stakeholders
Identify and synthesize secondary research to complement primary research
Be creative in approaches to solving problems and managing data. Ideal candidate will look for opportunities to improve status quo and implement new ones when necessary
Minimum Bachelor’s or Master’s degree in Math, Statistics, Economics, Engineering, Computer Science, Physics, or equivalent quantitative field
4-7 years of relevant working experience (in a similar role) with strong technical analytical ability and data mining skills
Extensive experience querying large, complex, and raw data sets in Teradata/Hive/Hadoop databases (or similar environments)
Proficient in advanced SQL coding across various databases
Proficient with analytical tools supporting data analysis, reporting, and visualization (R, Omniture, Tableau, Excel)
Excellent statistical intuition, application, and knowledge of various predictive analytics/statistical modeling
Must have excellent verbal and written communication skills; ability to effectively communicate and present data and information
Experience in Python/Java is a plus
Build strong working relationships with coworkers, customers, and company management
Must successfully pass a background check

Senior Analyst Business Architecture Resume Examples & Samples

Very strong organisational and planning skills
Accountable, taking full end-to-end ownership
Ability to negotiate with and influence seniors, navigate the organisation
Highly motivated with the ability to motivate others
Flexibility to meet business needs
Experience of managing remotely in a matrix organisation
Third Level Qualification required
5+ years experience in a Funds / Transfer Agency / Middle Office business

Senior Analyst Business Insights FP & A Resume Examples & Samples

Domain expertise in Dotcom business, including data sources, processes, stakeholders, and metrics
Simulate existing and hypothetical business processes and provide go/no-go recommendations based on the most relevant scenarios
Interface closely with technology partners to manage analytical environment and acquire data sets
Educate business partners to develop self-serving teams capable of most standard analyses
Graduate degree in Computer Science, Applied Statistics, Business Analytics or related field with at least three years experience preferred
Expertise in data transformation (ETL), relational databases, and SQL
Ability to digest business problems and translate needs into a data-centric context
Ability to uncover and directly address core business problems driving stakeholder requests
Flexibility to work both independently and within a team construct
Self-starter attitude with willingness to learn and master new technologies

Senior Analyst, Business Stewardship Resume Examples & Samples

Lead the collection, coordination and distribution of department-wide business updates and communications
Direct personnel communication via the Sales and Marketing ITK page including HR notifications, training and development calendars, awards and recognitions, etc
Spearhead the vendor payment process (within Business Operations) from inception to completion of payment and ensure accuracy of both data and financial records. Become the subject matter expert for SAP processing for all of Business Operations
Assist in the close and forecast processes. Specifically analyze monthly T&E reports, summarize findings and share high level results with Business Operations managers
Oversee Business Ops purchasing card distribution, reporting, re-classes and troubleshooting. Coordinate, research and evaluate these office charges
Manage departmental Supplies and Equipment budgets including, but not limited to, expense analyses and report processing
Ensure consistent management, organization and communication of departmental training and development programs including, but not limited to, Cornerstones of Leadership, Lunch and Learns, BOOST and HR-sponsored trainings in the regional offices. Ensure greater staff opportunity and participation through these programs
Lead the Business Operations Summer Intern Program. Liaise between the department and HR and shepherd interns through positive experiences
Manage the coordination and organization of key departmental meetings, Outlook distribution lists and office supply needs
Oversee and communicate the Business Operations Facility needs for each office. Identify improvements that can positively impact the business and drive efficiencies. Manage the implementation of those improvements in conjunction with IT and Facilities’ teams. Implement individual moves per office by submitting the required paperwork and commination required to implement
Manage the Business Operations events calendar and ticket allocation as directed by the Special Events team. Liaise between the senior management team and Special Events on distributing critical information
Manage the Business Operations Departments’ new hire orientation and training, UAA requests, NCS roles and org charts. Streamline departmental processes to improve the day to day running of the office
Minimum of 5 years of business operations, project management, and/or finance experience
Has highly advanced skills in communication and diplomacy; is highly sensitive to the purposes and motivations of the persons desiring contact with the assigned executive(s); is sensitive to and able to work effectively with a diverse group and individuals
Experience with planning events such as Training and Development Sessions, team buildings, staff meetings
Effective at project management with proven ability to work under tight deadlines with various groups to reach a common goal and increase efficiencies
Demonstrate expertise in SAP, Word, Excel and Power Point and accounts payable procedures
Accurate, thorough, and consistent
Self-motivated and works well independently and in groups, able to ask difficult questions in a non-confrontational manner
Enjoys working as part of a team

Senior Analyst Business Modelling Resume Examples & Samples

Performing valuation, financial modelling and research analysis that leads to insights
Perform detailed reviews of Excel financial models as part of a review team, arrive at preliminary conclusions and prepares a report of findings in a standardised format (client-deliverable standard)
Develops advanced skills in Excel and uses model auditing tools and other software packages (where appropriate)
Build Excel financial models based on specifications provided by the onsite modeling teams. This requires working closely with the onsite engagement team and having regular interactions to share thoughts and provide value-add
Modify financial models to enhance functionalities, such as simplifying formulae and formatting the model
Perform the above activities with reasonable independence and provide value-added inputs
Manage own time to budgets and communicate progress against plan to assignment manager
Should be flexible working at client sites on model build/review projects and should be willing to travel internationally
Have excellent knowledge of accounting principles and finance
Have a sound grasp of MS Excel; a natural interest in working and learning to use it to an advanced level
Be able to document complex technical issues to non-technical staff

Senior Analyst Business Performance Management Resume Examples & Samples

Contribute to globally strategic business intelligence solutions for APAC BPM (Map & Measure, Activity Based Costing, Volumes & Client Allocations)
Assist in the management of small scale projects or components of large scale projects, with limited supervision, adhering to best practice project standards
Partner with Operations and Technology teams to deliver BPM/strategies business objectives
Understand the daily, weekly, monthly processes for APAC BPM Reporting and Analytics including report creation, data analysis and investigation and participate in relevant continuous improvement projects
Face-off with business representatives & IT teams to oversee feed developments
Design and execute test plans/scripts in sync with project development lifecycle
Liaise with Operations and Technology during user acceptance testing
Data analysis for ad hoc queries
Create new reports for stakeholders and Operations managers as required
Strong Business Analyst with minimum 5-6 years of experience
Understanding of operations processes, financial accounting & cost management
Background of Reporting/Business Intelligence will be advantageous
Strong MS Access and MS Excel skills required
Understanding of project management methodologies and tools
Fluent in written and oral English
Effective communication skills is a must (written, verbal and interpersonal)

Senior Analyst Business Management Resume Examples & Samples

The Senior Analyst will have a variety of items to tackle
Ensuring the team remains in budget
Preparing and disseminating management reporting within the Research organization and to other key business partners
Managing our equipment and software allocations
Being the manager of our three administrative assistants
Handling new employee onboarding
Assisting with the required documentation and information production for regulatory reporting, legal inquiries, and other matters
Being one of the primary interfaces with other business partners on business-oriented tasks
Assisting in the management of projects that are undertaken

Senior Analyst / Business Partner Resume Examples & Samples

Performing extensive analysis looking back in time to analyze problem areas and review trends, and identify improvements, look forward with forecasts and analysis to further analysis for enhancing productivity
Financial modeling, forecasting and budgeting
Presentation of analysis working closely with business leaders, project teams and management
Assessing and understanding the business and explaining/conveying financial results to enable leadership to comprehend key metrics and to drive profitability and enhanced performance
Providing review and analysis of monthly results and ad hoc and special project analysis
Bachelors in Finance, Economics, Business or Accounting
3-5 years’ experience as a financial analyst in complex environment
Must have proven track record of presenting analysis to managers
Excellent software skills including Hyperion, Excel and ERP products similar to SAP

Senior Analyst, Business Performance Resume Examples & Samples

Execute the Client Operations Engagement & Communications Plan, ensuring all Client Operations communications are achieved and are aligned with RBC’s vision, strategy and values
Source, write, edit and/or review Client Operations communication content regarding a range of topics for Ops News articles
Develop, coordinate and deliver global Client Operations employee engagement events such as 'Back to the Floor' and 'Up to the Top'
Ownership of the Client Operations site on the global intranet. Responsibility for day-to-day maintenance of the site using content using Content Management System (CMS) and acting as a point of contact
Responsibility for ongoing development of the Client Operations intranet site (content manager) including adding new content and idea generation for new features
Manage the delivery of the Client Operations Management Conferences to 250+ senior Client Operations management in Luxembourg, Malaysia and Canada. Support conference planning, budget management, logistics, production of materials, script writing and on-site support
Manage delivery of the Client Operations Management Roadshows to 700+ Client Operations Managers and above in all offices globally. Coordinate schedule and venue bookings, produce presentation content, write speaker notes, produce collateral, write attendee communications and provide on-site support
Use feedback obtained from communication and engagement events to drive continuous improvement
Compile relevant industry updates for weekly circulation to senior Client Operations management in 'Articles of Interest'
Assist with ad hoc Client Operations communications, e.g. organisational announcements and quarterly updates from the Global Head of Client Operations
Ownership of an up-to-date global Client Operations About Us presentation deck
Ownership up-to-date Global Operations Management Team (GOMT) biographies
Assist with ad-hoc work to support the wider team
Responsible for collating and validating all information across operations to be used to produce internal communication and presentations
Assist with production of external information regarding Client Operations in conjunction with Marketing, Communications and Client Coverage
Be an expert and have a clear understanding of all functions within Client Operations
Develop a full understanding of challenges and industry initiatives impacting Client Operations
Liaise with key Client Operations stakeholders to ensure accuracy and consistency in message for all material
Solid experience in Communications / Marketing / PR environment
Experience in Financial Services is strongly preferred
Qualified to a degree level
Proven ability to organise complex global events both onsite and remotely
Proven track record in developing and delivering effective and engaging internal communications in a large organisation
Proven communication skills including the ability to articulate to Senior Management
Good overall industry / business knowledge
Demonstrated ability to take technical information and present in a user friendly format, tailored to the audience
Ability to manage own time and work, and build the role continuously based on changing requirements
Analytical thinker with a strategic approach to the business yet able to make solid decisions under time pressure
Strong interpersonal skills, with ability to build solid relationships and gain credibility with senior partners

Senior Analyst, Business Analytics Resume Examples & Samples

Strong analytical capabilities (i.e. ability to consolidate a large amount of information into a clear, succinct analysis and transform obscure, undeveloped concepts into a structured framework)
Strong relationship building skills, ability to collaborate effectively with teams across TDAF and the Bank and with multiple stakeholders, vendors, and other financial service providers
Strong communication, problem solving and decision making skills with the ability to effectively communicate with employees of all levels
Ability to think both tactically and strategically as well as act in a consultative capacity to multiple stakeholders across an organization
Excellent interpersonal and communication skills, with proven ability to convey complex information clearly and concisely
Experience in research data mining and modeling tools and techniques including SQL, SAS, Excel
Experience in planning and project management, with a strong understanding of strategic frameworks and finance principles

Senior Analyst, Business Devlopment Resume Examples & Samples

Provide financial, analytical modeling, detailed due diligence and strategic support for evaluating potential mergers and acquisitions (M&A) candidates and joint venture partners
Perform and oversee complex financial modeling and analysis for potential transactions using valuation techniques
Analyze financial statements and detailed financial information relating to potential acquisitions
Perform due diligence, prepare presentations for senior management, and coordinate with senior executives to support and execute transactions
Performing industry due diligence including market research of industry metrics, trends and competitive analysis
Excellent M&A modeling, valuation and presentation skills are essential
Well-honed proficiency in Microsoft Excel, PowerPoint and Word programs also essential
BA/BS degree from top university required
Minimum 2-3 years experience in a leading investment bank, management consulting firm, or media/entertainment company preferred
Demonstrated ability with time management skills with ability to handle multiple priorities
Proven self starter and independent problem-solving ability with sense to understand implications of work and probe more deeply when presented with inconsistent or interesting findings
Detail oriented, excellent written and verbal communication skills, and ability to interface and demonstrate sensitivity effectively at all levels of an organization
High level of focus on work quality and attention to detail
Passion for media and entertainment, knowledge of the Television Network business a plus
Familiarity of International markets or a foreign language helpful, but not required

Senior Analyst, Business Resume Examples & Samples

Build effective partnerships with major internal contacts, i.e. executives and management across the organization
Define and manage the scope of complex, high profile business solutions by conducting interviews, leading and facilitating workshops, and keeping all stakeholders and team members engaged and informed. Ability to identify overlapping functions and interdepartmental dependencies
Partner effectively with Senior Leadership, demonstrating the ability to work with and present solutions in a compelling manner to an Executive audience
Prepare analysis approach, plans and estimates
Analyze and define current systems or portions of systems from a conceptual standpoint, which improve efficiencies or provide better information
Define and document business requirements by eliciting and validating requirements using various techniques including but not limited to: use case modeling, business process mapping, data and process modeling
Provide on-going general inquiry support, training sessions and overviews to the user community
Lead business / end user validation and acceptance testing of changes to and/or new systems solutions. Lead the creation and execution of UAT test scripts collaboration with lead Quality Assurance resource
Act as the project lead on senior-level projects as needed, providing overall oversight and communication to the project team from inception, implementation and handover to the appropriate
Partner with Change Management in the development of change plans
Develop and deliver program for user training as related to new application rollout, as well as preparation of user documentation
Maintain all Health & Safety practices to code
Post-secondary degree in a related field equivalent experience
8+ years progressive business analysis experience with organization-wide initiatives containing a high degree of complexity and across multiple cross-functional groups
Expertise in a Retail environment; knowledge of retail business models and related systems solutions
Superior analytical, critical thinking, and customer service skills
Confident and effective communication (written & verbal) and interpersonal skills
Ability to transfer skills across new business verticals as required
Able to clearly and confidently articulate solutions to a senior-level audience
Fully conversant with practices and related tools for business analysis, solution and process modeling

Senior Analyst Business Resume Examples & Samples

Through a significant in-depth knowledge of business analysis skills and techniques; knowledge and use of technology and applications and in-depth business knowledge, the Senior BA will
Author Business Cases and feasibility studies in partnership with Sponsors to justify (or not) the investment for a business initiative
Identify opportunities to improve current business processes
Provide consultancy and advice on functionality, applicability and usability of technology solutions to project requirements Recognise and manage business trade-offs, conflicts and market pressures
Assists project leadership in identifying potential project plan variances
Writes requirement specifications and develops business process and data models that define the business need
Consult with business stakeholders on business needs, issues and concerns
Creates and/or reviews manuals, procedure and related user documentation – ensure documentation is targeted to the appropriate audience
Lead Requirements planning activities and monitor and manage requirements throughout the project lifecycle
Oversee the collaboration between business analysis team members and project IT team members during conceptual design phase and requirements documentation
Partner with Architects to ensure business representation during vendor selection process and interfaces with vendors to understand whether vendor products meet business requirements
Trains clients and/or supports clients on use of the new system
Act as Lead Business Analyst on any size project, directing and coordinating Business Analysis team members and activities related to requirements gathering and documentation
Act as a champion to changes within the business analysis profession and to motivate business analysts in continuous development
Monitor industry activities and identify and recommend potential solutions and opportunities
Provide coaching and mentoring to other business analysts
Help business stakeholders identify and clarify their goals and IT requirements by conducting meetings/interviews and facilitating brainstorming and JAD sessions across large group and/or cross-functional groups
Facilitate communications between business and IT
Manage the Communication Plan for project and stakeholders during project phases
Represent the Sponsor in all phases of projects

Senior Analyst, Business Requirements Resume Examples & Samples

Lead the collaboration efforts between the process, stakeholders, functional requirements and solution designers
Using the agile methodology, interpret developed Feature Groups to develop and groom Features
Develop detailed processes deconstructed from the high level process that are scalable to support and benefit the Company's strategic vision
Consistent exercise of independent judgment and discretion in matters of significance
Leads analysis, design and development of existing and new Business Requirements to support delivery of new features of products
Support / develop the framework for End User Content, work with End User Content creators and act as the subject matter expert for the development of the End User Content
Works in partnership with key Business Order Management Stakeholders from Field and-Corporate to develop Business Requirements and End User Content for new products and solutions
Works collaboratively with Solution Design team and functional requirements to ensure that the solution being designed in support of new features truly meets the needs and expectations of users
Serves as the liaison between the Program and Deployment teams, Organizational leaders as well as End Users to provide updates on upcoming capabilities and determine the needs for supporting business requirements and End User Content
Supports onsite Business Readiness Testing and ensures that key process/capability findings that will impact users are incorporated into our deliverables accordingly
Helps define success metrics for each new product/capability rollout and establish a plan to track, monitor, and measure the success of those metrics
Keeps leadership informed of key risks and issue

Senior Analyst, Business Analytics Resume Examples & Samples

Bachelor’s degree in related field. Business background preferred
5+ years work experience with prior experience in an analytical role such as Sales Analyst, Finance Analyst, etc
Proficient in data visualization tools (Spotfire preferred), back end data formulation and manipulation
Proficient in Microsoft applications including Excel and PowerPoint
Strong organization, planning, communication, and presentation skills required

Senior Analyst, Business Management Resume Examples & Samples

Management of Contract and Purchase Requisition processes to ensure timely and accurate completion of requests in accordance with LPL’s Procurement Policy
Management of LPL’s Vendor Management Program: Help to assign Vendors to Vendor Management Tiers and identify and educate applicable Vendor Owners; work with internal stakeholders to advise on policies and procedures for reviewing supplier performance against contracted obligations/service levels and business expectations; ensure Vendor Owners anticipate and minimize performance issues via creation, monitoring, and reporting of key performance indicators (KPIs); when performance issues emerge, work with procurement peers to identify root causes and drive to efficient resolution
Perform QC on completed Blanket Purchase Order setups and certain Purchase Requisitions
Bachelor's degree with a minimum of 5 years of experience working in a Business Management role within a mid to large sized company. Financial Services industry experience is desirable
Proven experience with management of operational processes
Experience with Ariba strongly preferred
Building effective business partnerships and relationships across the firm
Ability to adjust priorities and monitor workload to meet internal service level agreements (SLAs)
Working knowledge of Contracts, Procurement and Vendor Management best practices with knowledge of various industry contract types, pricing structures, terms and conditions, warrantees, SLAs, etc
Diplomacy and negotiation skills, as well as experience tracking and score-carding professional service vendors
This role requires strong teamwork and communication skills and will need to be able to communicate and train senior leadership
Ability to address controversial topics and to challenge assumptions, opinions, and decision to ensure that actions taken are in the organization’s best interest
Ability to foster an environment and practices that encourage and support integrity, courage and mutual respect
Creative problem solving skills and demonstrated experience in effectively leading the delivery of medium-sized improvement projects as well as smaller enhancements to systems and/or processes
Advanced skills with Microsoft Office products such as Excel, Word, PowerPoint and with the Ariba Sourcing, Contract, and P2P platforms
Proven ability to leverage technology and process solutions to maximize the effectiveness and efficiency of the user community
Proficiency in contract development, contract standards, and language
Maintaining professional relationships with suppliers and internal resources is a must

Senior Analyst, Business Insights Resume Examples & Samples

Analyze reports and perform deep dive analyses into opportunities/issues facing CC&R. Present findings and recommendations to management
Provide insight into external business factors such as global economic, political and financial trends
Review, coordinate and consolidate material for the timely delivery of key executive reports. Provide insightful commentary as appropriate
Work with other Business Intelligence & Analytics team members on advanced analyses, as appropriate
Design value added strategic and operations reporting suites. Work with Reporting and/or Data Management teams on implementation

Senior Analyst, Business Management Resume Examples & Samples

Collection, analysis and Challenge submissions from various Operations units
Tracking, revision and forecasting of FTE within Client Operations the Global Head of Client Operations and ITSOC
Strong analytical abilities to identify areas of concern and propose action plans to address these concerns
Review and tracking of efficiencies within Client Operations, cross-referencing data to FTE database to ensure validity of claimed efficiencies
Key development of standardised approach to FTE, working as a business partner to Global Human Resources
Reporting of FTE objectives against plan
Produce and deliver continual global reporting methods, which could be delivered to GOLT, such monthly GOLT reporting, quarterly KPIs and Objectives reporting, etc
Ability to spot areas of concern and to raise awareness
Tracking Industry Survey data, following up with CM’s, RD’s to ensure clients submit and record survey data

Senior Analyst, Business Performance Resume Examples & Samples

Own Control Metrics - key efficiency performance indicators (KEI), Key Quality Metrics (KQI) and Key Risk Indicators (KRI) reporting across all Operational functions
Create strategic analytical reviews of historical metrics within Client Operations, ensuring business units agree
Responsible for reviewing and challenging the FWG and business units on metrics, to allow successful delivery of information to Global Head, Client Operations, or local Senior Management so business decisions can be made
To make business recommendations on ways to improve individual Operational teams’ efficiency
Daily contact with Senior Management and their leadership team to ensure correct data is being collected and reported
Use efficiency measures to drive continuous improvement against developed standards
Focus and expand the current metric collection to include all functions within I&TS, inclusive of non Client Operational functions
Focus and expand to support the standardization of European reporting involving LODs, Q+ and GMD
Produce and deliver all reporting within the scope of Client Operations within Europe as required by Director Client Operations or members of the Management Committee
Review, challenge and police metrics focusing on efficiency and quality
Detail the balance between quality and efficiency for delivery to GOLT and GOMT
Point of contact for Change Management with focus on Optimisation whilst assisting in delivering projects across Operational groups
Responsible for the quarterly collection and review of key business data
Management of local Quality+ meetings for European locations as delegated
Support consultation and coordination for the establishment of an aligned Business Performance organization in Europe, Canada and APAC
Effectively back-up team members regarding creation of metrics reporting or Quality+ as delegated
Creation of appropriate documentation to formalize desk operating procedures related to metrics & Quality+ activities

Senior Analyst, Business Performance Resume Examples & Samples

Evaluate and implement tools for data discovery from a wide variety of data sources, both internal and external, and in structured and unstructured format
Database management-inclusive of managing data integrity, data mining, acquisition of additional retail data, and synthesizing data from disparate sources
Technical Skills: Possesses advanced skills in data collection & manipulation; strong command with BI tools, Excel, database management, SQL, Access
Communication: Able to communication effectively with all levels of management
Proven success facilitating meetings that motivate the team, encourage participation, remain on topic, and generate expected outcomes
Bachelor’s Degree in Industrial Engineering or Supply Chain related field
Minimum 2-5 years’ work experience in an analytical setting
Proficient in Excel and all Microsoft applications
Proficiency in SQL preferred

Senior Analyst Business Risk & Control Management Resume Examples & Samples

Validation of processes against expected protocols
Project tracking and updating
Maintaining Databases
Bachelor's degree required, Master’s is a Plus
Experience in an Operational or Internal Control function highly desirable
Understanding of regulatory environment within a Broker Dealer or Bank and how these regulations impact Operational work flows (primary regulators - NYSE/FINRA/SEC/OCC/ FED)
Excellent people and negotiation skills
Broad based knowledge of various products helpful (FX, Metals, Derivatives, Bank Notes, Debt, Equities and Futures)
10 + years of experience in related roles

Senior Analyst, Business Transformation Resume Examples & Samples

Support the development of strategic and analytic skills of business partners through collaboration and co-creation on projects
Communicate and work autonomously with key cross-functional stakeholders
3+ years experience in finance, strategy or a related field
Ability to bring structure and a path forward to ambiguous problems & situations
Strong problem solving & analytical skills, combined with business judgment to drive insight/action
Ability to effectively collaborate across all levels of the organization
Experience independently structuring and driving a work stream
Strong communication skills—verbal, written, and powerpoint/storylines

Senior Analyst, Business Analytics Resume Examples & Samples

Business/market analysis – i.e. performance metrics, market analysis
Business communication – i.e. effective storytelling for senior audiences (written and verbal)
Statistical methods – i.e. segmentation and propensity modeling
Data discovery - i.e scoping new data sources, understanding and leveraging current data sources
Work directly with business audiences to structure analytical problems and approaches, identifying the right questions to ask and structuring the appropriate analytical approaches in a way that business audiences understand
Support cross functional “Scrum” teams through campaign design, insights data mining and reporting
Conduct analyses that identify/assess business opportunities and address key business challenges
Formulate and execute queries, with reports that clearly answer business questions related to cross-selling, up-selling, lifestage purchase patterns, etc
Develop and drive innovative data mining thinking, including trend analysis; working closely with the marketing and finance resources within the Canadian business units to understand data availability and attributes
Design, develop and implement performance metrics to support campaign measurement, analysis, and reporting and measure effectiveness of [predictive modeling efforts
Enable leaders to make timely data-driven product, market-development, and distribution decisions
Comply fully with all privacy, confidentiality, do not contact, SLF Code of Business Conduct, data security, and other requirements related to customer data
Maintain current knowledge on quantitative data mining tools and techniques

Senior Analyst, Business Analytics Resume Examples & Samples

Master’s degree (or Bachelor’s plus 5+ years related experience) in health behaviors, social sciences, economics, statistics or other related discipline
5 or more years' experience in data analytics, health outcomes research, behavioral research or other related healthcare field. Prior experience in well-being industry a plus
Strong analytical skills with regard to understanding and manipulating data across various platforms
Strong analytic and quantitative skills with regard to understanding of scientific theory and practices
Demonstrated proficiency in performing statistical analyses of healthcare related data
Creative thinker with ability to develop new processes that allow for more efficient work flow and use of resources
Ability to think independently and formulate recommendations to facilitate evaluation of new approaches to analyzing data and reporting outcomes
Ability to develop and present requirements and recommendations in a clear format to a variety of audiences
Ability to communicate effectively (verbally and in writing) with both technical and non-technical staff
Advanced in the use of Microsoft Office (Excel, Access, PowerPoint and Word)
Proficiency using statistical software (SAS EG preferred)
Excellent interpersonal relationship and facilitation skills

Senior Analyst, Business Analytics Resume Examples & Samples

BA/BS or higher with emphasis in project management, business analytics, or data science
At least 5 years’ experience working with large healthcare claims data sets, developing reports and communicating findings to internal and external stakeholders, creating guidelines and requirements documentation
Proficiency using statistical software preferred (SAS EG preferred.)

Senior Analyst, Business Analytics Resume Examples & Samples

Sound interpersonal, verbal and written communication skills; ability to present effectively in a variety of settings; ability to relate well to others
Perseverance, energy and drive in the face of obstacles
Systematic and process oriented
Ability to negotiate skillfully; both frank and diplomatic
Ability to work in a matrix environment; handles ambiguity with comfort
Ability to successfully work in a (‘virtual`) team environment
Client focused approach to work, ability to interact professionally within a client organization; exhibits composure
Well organized, has the ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
Shows commitment to and performs consistently high quality work
Line management or project management experience
Strong systems knowledge six sigma experience a plus

Senior Analyst, Business Analytics Resume Examples & Samples

Solve business problems through analytical approaches
Determine and acquire the appropriate data through SQL data querying of Teradata tables to answer business questions
Use BI tools to monitor performance changes in marketing channels
Using SQL and SAS, investigate and determine causes of increases/decreases in performance metrics, linked to offer quality, offer arbitration, or external forces
Acquire solid understanding of Sears business and operational challenges, and proactively look for ways to provide solutions to business issues
Evaluate impact of various offer characteristics (discount type, richness, threshold) on future customer behaviors, through DOE execution and analysis
Recommend new business rules for marketing campaigns based on analysis and knowledge of the customer base, and best available information
Participate in determining how predictive models and segmentation should be used for offer targeting
Document analysis methods and findings

Senior Analyst Business Insights & Analysis Resume Examples & Samples

Work with cross functional team members to define and track the most impactful business metrics
Lead key efforts in terms of data interpretation and trending
Perform complex data analyses and deliver insights from large, complex data sets to drive business decisions and growth
Identify reporting and analytical needs to facilitate the use of data and analysis to make informed decisions
Proactively research and define how the organization can better use data to drive business via best practices research
Demonstrate creative thinking and bring new ideas to the broader organization
Engage with executive leadership to advise of guidance/direction based on independent data analyses
Bachelor's degree required. Finance, Accounting, Engineering or Mathematics/Statistics preferred
Minimum 3-5 years experience
High level of organizational and analytical skills
Experience with analyzing big data sets and characterizing information
Experience working in an environment with tight production deadlines
Experience with the following software applications preferred: SQL and Oracle Business Intelligence
Strong Microsoft Excel, PowerPoint and Access skills required
Ability to work either independently or in a team environment, depending on the task; and
Knowledge about the financial services industry a plus

Senior Analyst Business Risk & Control Management Resume Examples & Samples

Supports the business in its management of operational risk appetite, ensuring business/function/HOST operates in compliance, with operational risk framework and standards
Build relationships and interact with US Operational Risk team and other ‘second line of defense’ teams, Global BRCM, and others for operational risk and internal control matters
Daily discretion with assigned authority. Decisions beyond assigned authority are referred to higher levels of management for approval
Minimum of a Bachelor’s degree with 5 years equivalent experience. Background in Banking, risk management and / or internal audit; Audit, Risk or Compliance professional designation preferred
Understand and ensure compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business/function/HOST
Excellent written and oral communication and presentation skills including the ability to deliver clear and accurate messages to management

Senior Analyst, Business Performance Resume Examples & Samples

Establish strong relationships with internal teams to gain an understanding of their strategies, objectives, and key performance indicators to leverage data to support their goals
Partner with internal stakeholders and develop a keen understanding of their opportunities, challenges and strategic goals; support through thoughtful and insightful analysis their continued success and where appropriate recommended a path for success based on the supporting data
Identify enhancement and/or efficiency opportunities within existing reporting processes and be prepared to suggest and lead change initiatives
Represent Business Performance in cross-functional groups as a subject matter expert to develop key business/operational reporting by gathering requirements to conceptualize, design and create innovative solutions, and reporting suites
Produce, analyze and distribute daily, weekly, monthly and annual metrics and statistics including adhoc duties in accordance with business needs
Work with various Business Operations teams to produce production reports utilizing the best in class methodologies and technologies available within Business Performance, including the utilization of SAS, SSAS, SSRS, Teradata, Micro Strategy, and Interactive Insights
Develop ETL, Cube architecture, and analytical environments in support of self-serve reporting solutions
A mindset of innovation and creativity with a strong desire to drive the business forward
Advanced SAS or SQL experience required, certification preferred
Experience in the telecommunication industry particularly in Field Operations or Technical Services required
Strong time management skills and the ability to remain organized, focused and deliver with high degree of accuracy in fast paced environment where multiple and changing priorities are the norm
Excellent interpersonal, verbal and written communication skills including the ability to engage different audiences
Proven ability to work effectively in a team environment as well as independently with minimal supervision
College/University degree in a related field
Minimum of two years of reporting and analytics experience
Comfortable working with and analyzing large sets of data and creating management and summary reports
Flexible with travelling between Toronto and Richmond Hill offices

Senior Analyst, Business Analytics Resume Examples & Samples

Perform data mining and blending of large datasets to support analyses and drive key insights
Build and maintain reports, dashboards, and interactive maps to serve a variety stakeholders
Perform network-commercial business analysis, understanding the key drivers of performance and core data sources across the enterprise
Create presentations that can explain complex analytical findings in a clear and concise manner
2-3 years of progressive experience in business analytics, commercial GIS, or a similar field
Strong business judgment, problem solving, and attention to detail
High energy with a demonstrated talent for multi-tasking, prioritizing objectives, and managing time-sensitive projects
Track record of distilling complex information into compelling PowerPoint presentations
Experience performing spatial analytics
Undergraduate degree in quantitative or business concentration. Masters degree preferred
Undergraduate degree in quantitative or business concentration

Senior Analyst, Business Analytics Resume Examples & Samples

Gather data, apply rigorous analytical methods, and synthesize conclusions into recommendations for business partners
Track offer performance and maintain offer database to support customer segmentation, strategic marketing decisions and different kinds of reports, including weekly multi-dimensional scorecards, leadership updates and ad-hoc requests from different teams/Business Units
Analyze the data from previous initiatives & campaigns, draw the appropriate conclusions, and apply the learnings in an iterative manner
Execute concise and actionable business reporting to provide actionable customer insights
Identify, size, and prioritize business opportunities for improvement through analytics
Build collaborative relationships with cross functional teams through the strength of your contributions; develop a reputation that inspires action and encourages them to seek out your support
Take part in the delivery of ongoing deep dives and ad-hoc Executive and Business Unit analytics & reporting using a variety of tools when needed
Set up experimental designs to answers business questions and opportunities
Identify and communicate data inconsistencies. Take initiative to determine root cause and make recommendations for resolution
Be a team leader for automation, stream-lined processes and technical best practices
Prepare documentation for developed analysis support for business strategies

Senior Analyst, Business Processes OTC Resume Examples & Samples

Support the identification of process improvement opportunities in the overall OTC process area
Support updates and re-writes of Standard Operating Procedures (SOP) documentation and Business Process Procedures (BPP), as well as add to and maintain OTC Quick Reference Guides on as needed basis
Participate in process improvement design and validation
Participate in Security role design and role assignment as needed
Provide guidance to the training organization for the OTC process area for training course updates and maintaining document reference matrices
Support prioritization of OTC ERP enhancement requests and support resolution of tickets with SAP technical team, the Shared Services Organization (AFS and VLOG), Business Process Outsourcer (BPO), Centers of Excellence (COE) and Affiliates
Provide support and continuing education for OTC positions at Affiliates, BPO, and Shared Service organizations
Analyze the OTC end-to-end performance metrics, and maintain / improve the underlying QlickView interface
Issue KPI reporting for monthly governance meetings with senior management, as well as proved ad hoc request support & analysis
Ensure the business –side support of an QlickView data interface for OTC in non-affiliate countries ( about 60)
First line of support of Prometrics and DX Dashboard to affiliates, maintain systems, ev ticket management and support security set up as needed
1-3 years of progressive Customer Service/Order Management Experience
The ability to interact with and support management and to partner effectively and independently in a matrix organization, for example the Treasury COE for Receivables, Supply Chain D&L COE regarding delivery, returns and device handling, Tax COE for tax set up and Accounting COE when working with the Corporate Financial Manual
Ability to drive, influence and manage change
Basic Project Management
Strong organizational, analytical, problem solving, planning and decision making skills and ability to work independently
Extensive interpersonal skills and excellent verbal and written communication skills, including a high energy level
Strong Excel and PowerPoint skills and technical and content strategy skills
The ability to manage and coordinate multiple activities and shifting priorities under tight timeframes
Open to new ideas, creative and utilizes value-added principles in approach

Senior Analyst, Business Resume Examples & Samples

Conducts meetings with business partners in gathering business requirements related to system configuration and interface development
Documents business requirements in pre-approved format and reviews with business to gain sign-off
Creates detailed business process flows around fleet, material handling and facility maintenance, where required
Converts business requirements in to functional and configuration specifications
Collaborates with business partners, application development, third party vendors and other business technology teams to execute system configuration and interface development
Owns and executes functional acceptance testing including test script creation as pertains to interfaces and system configuration
Assists Software Quality in integration testing and drives issue resolution where needed
Drives user acceptance testing with identified business partners and gains sign-off
Assists with data creation and issue resolution related to system performance testing
Provides system deployment support and steady state support based on Sysco’s defined support model
Participates in training sessions and serves as subject matter expert as relates to Computerized Maintenance Management System (CMMS)
Owns updating of documentation changes, as needed, based on system configuration changes or new business requirements
Some level of initial travel (25-50%) may be required as part of system deployment
Experience with design and configuration of Computerized Maintenance Management System (CMMS). Previous knowledge of Dematic Sprocket a plus
Experience with requirements documentation and collaboration between different layers of an organization including business partners, application development, third party vendors and other Business Technology teams
Participated in large-scale system deployments across multiple business units
Familiar with system integration including data mapping. Web services knowledge a plus
Strong knowledge of IT and change management related processes
Minimum 3 years experience as business systems analyst or experience within the business process area and related systems
Ability to build and maintain effective working relationships with all levels of management and staff
Ability to prioritize work based on work load and project milestones

Senior Analyst, Business Metrics / Analytics Resume Examples & Samples

Demonstrates knowledge of all phase of project management lifecycle. · Prepare project documents and status reports
Support project management phases such as planning, execution and result monitoring
Coordinate project activity and facilitate team meetings on project updates
Develop and maintain policies relating to department operations. · Offer technical assistance to associates and represent director in task committees
Review project analysts’ work for accuracy and completeness
Lead initiatives and special assignments on Division’s behalf
Manage project aspects such as work plan guidance to project team and monitor quality assurance of project implementation
Responsible for project lifecycle from concept to successful completion
Facilitate meetings with business process owners to develop project plan
Provide regular updates on project status to key stakeholders including results reporting
Identify roadblocks and propose solutions
Document best practices
Meet timelines
Track and adhere to key operational and financial goals
Bachelors Degree Business, Business Management, Administration, Finance or Supply Chain a plus
Strong Microsoft Office skills (Excel, Access, Word and Project)
Strong process and analytical orientation
Willingness to learn new systems and software tools
Ability to inspire and foster and environment of cooperation across various functional departments

Senior Analyst, Business Ops Resume Examples & Samples

Plan and execute to support our customers and the business
Focus is on Expedite and Solvethesupply constraintsto meet monthly, quarterly and yearly revenue target
Prioritize Asia Pacific critical orders & manage exception order ( customer critical / emergency order )
Communicate and coordinate with other functional group to resolve the issue and meet the revenue cut off date
Escalate the high risk issue and track till closure

Senior Analyst, Business Transformation Resume Examples & Samples

Collaborative Problem Solving
Demonstrates first-principles thinking in analyzing problems and engaging with teammates
Leverages hypotheses-based approach to identify, validate, and quantify opportunities
Data & Analytics
Develops and improves credible and pragmatic analytical approaches and frameworks; uses continuous improvement tools (Lean, Six-Sigma, PDCA)
Build complex models and conducts financial planning and analyses to assess impact on business metrics
Written & Oral Communication
Conveys findings in a cohesive story, including summarizing insights from analysis
Builds appropriate horizontal and vertical logic in presentation decks
Presents comfortably and compellingly to senior audiences
Works closely with teammates to develop long-standing relationships with operators and clinicians
Travel: 50% travel may be required
2-4 years of experience in consulting, investment banking or corporate strategy role preferred
Experience leading large-scale business transformations with tangible impact on business performance

Senior Analyst, Business Solutions Resume Examples & Samples

Based on project scope, determines the impact of the project and identifies potential risks, specifically around payments and exception processing and regulatory and compliance standards. Work with partner resources and team to include any risk mitigation plans. Define business requirements for enterprise initiatives, design user acceptance testing and user stories. Validate requirements are accurate in project documents. Can manage and help others to understand the impact of change
Works with project team and stakeholders to establish Go/No-Go decision points and quality control points to ensure project deliverable meet expectations. Assesses quality of documentation and deliverable. Mitigates issues through validation and test using both QAT and UAT methodologies. Communicates any gaps in design and sets realistic expectations on deliverable. Follows through and closes all of defined exceptions
Develop cross functional relationships and effectively communicate complex program information to all levels of organizations
Manage and assign workload for Solutions team. Provide project updates to senior leadership
Provide analysis to senior leadership on project escalation issues, including customer, regulatory and processing impacts
Validates prepared statement of work, RFIs and RFPs per project objectives and manages vendor against stated deliverable and communicates and ensure compliance with company standards and values
Creates reporting and facilitates meetings to provide status of Cash Application impacts on enterprise projects and to provide transparency to risks and issues that require senior management support and action. Establishes and maintains strong relationships with project team and partner departments
Plan, coordinate, and facilitate meetings/workshops with SME’s and stakeholders to define, identify and capture complex cross functional requirements
Provide onshore and offshore teams communication related to projects
Leadership and facilitation skills, the ability to work in groups and teams to identify issues and solve problems
Consulting and influence skills, the ability to justify and sell ideas to senior management. Communicate with other stakeholders as necessary
Commitment to providing excellent customer service to our customers and business partners; ability to collaborate within and outside of department
Knowledge of and ability to work within multiple project methodologies
Strong facilitation and content development skills
Excellent and adaptable communication skills to the appropriate audience
2-4 years work experience supporting projects and understanding of PMI principles and practices
Must be proficient and have experience using MS Office (Excel,Word, PowerPoint). MS Project and Visio a plus
Ability to effectively manage time, prioritize work, multi-task across many assignments, and create deliverables with limited direction
Ability to identify project impacting issues and work with senior members of the Project Management team to develop and implement solutions
1-2 years Finance experience preferred
1 year in Telecommunications industry preferred
Bachelor's degree preferred, will consider 4 years of experience in a payment processing or banking organization
NACHA and PCI experience

Senior Analyst, Business Resume Examples & Samples

Develop and maintain solid partnerships with Project Managers, Business Leads, IT Leads and other key stakeholders
Provide Business Analysis leadership, consultation, direction, and end-to-end support for projects to ensure coordination of business analysis activities
Support the initiation and planning of the project including facilitating the definition of objectives, scope, and deliverables ensuring the project is setup for success
Produce business analysis related documentation, including requirements, current and future state processes and workflows, report specifications and others to high quality standards
Assist business stakeholders in operational readiness activities, including impact analysis and documentation of process changes
Build test plans, Use and Test Cases and perform system testing utilizing these tools. Plan and execute User Acceptance Testing and obtain user sign-off
Lead continuous improvement initiatives related to the assigned projects; demonstrate industry practices in project, business analysis and change management leadership
Lead and assist other business analysts, with all aspects of the project lifecycle from initiation to closing, to ensure technical solution meets business needs
Monitor and send recurring reporting, perform ad-hoc data requests
BS in Business Management, Computer Science, or Engineering
5-7 years business analysis experience
3-5 years SQL reporting experience (SSIS/SSRS/SSAS a plus)
3-5 year of mortgage/financial industry experience
Strong skills with MS Office Excel/Access
Proven track record at delivering timely and accurate information in a fast paced environment
Excellent critical thinking, problem solving, mathematical and sound judgment skills
Strong business acumen and ability to interface with executive management
Managed multiple programs or projects with a high degree of complexity and scope
Experience with and understanding of leading practices in business analysis, project management and process improvement
Ability to translate business requirements to technical specifications is a strong asset
Data Management experience and database knowledge is a strong asset
Excellent knowledge of software systems to understand and specify user’s needs, is a strong asset
Ability to work effectively both independently and in team environments
Demonstrated initiative and ownership
Demonstrated leadership ability to manage a team of Business Analysts
Ability to build and maintain strong working relationships with all levels of management and staff
Resourcefulness, creativity and sound judgment to prioritize, coordinate and complete tasks to meet deadlines

Senior Analyst, Business Ops Resume Examples & Samples

Capture end-to-end business requirements, identify interdependencies and ensure clarity across portfolios
Document PMO delivery standards, processes, practices, and tools
Engage with stakeholders to understand business needs, develop scorecards and dashboards for projects
Create reports to analyze and track performance of strategic initiatives being implemented
Ensure delivery of high value requirements through creation of implementation checklists for each enabler stream and every program delivery phase
Design and develop business processes with the program team to ensure business operations are clear, have assigned owners, and are standardized
Provide detailed documentation of business requirements for portfolios, business process documentation
Define customer experience impacts, business and IT test planning and support, and business continuity planning
Facilitate and communicate with departments and stakeholders
Assist with project and governance and quality assurance
Verify project requirements, support user acceptance testing (UAT), test strategy, test case development, and incident impact analysis
Identify opportunities for automation to create reporting efficiencies
Develop expert-level knowledge of the company’s data structure to allow for easy extraction and manipulation of data to answer various business questions
Translate analytical results into creative solutions that enhance performance
Conduct Post Implementation Review Support
Experience working in project management and within a PMO
Proven project implementation with strong focus on process redesign, improvement and quantification of improvement efforts
Experience as a Business Process Analyst, creating and developing business processes and requirements that impact multiple systems and functional areas
Practical knowledge of a variety of Business Process tools and techniques
Experience working with both internal and external customers, as well as with outsourced vendors
Thorough understanding of the project management lifecycle and solution design
Ability to apply program management delivery methodology
Proven ability to prioritize and manage a substantial workload
Solid understanding of financial modeling and/or budget management
Ability to communicate clearly and concisely with a variety of audiences, in written and verbal contexts
Ability to define scope, establish goals and drive deliverables
Ability to create schedules and timelines
Ability to track deliverables using appropriate tools and constantly monitor and report on progress to all stakeholders
Ability to present reports defining progress, problems and solutions
Ability to effectively prioritize workload and manage changes in direction of the company
Master’s Degree / MBA preferred
PMP or similar Project Management certification (or equivalent project management experience) required
Must be proficient in MS office tools including MS Word, MS PowerPoint, MS Excel, MS Outlook, Access and Visio
Must have strong leadership, conflict management, and organizational skill
Must have critical thinking planning and organizing and problem solving skills

Senior Analyst, Business Resume Examples & Samples

Plays a lead role in the implementation an HRIS solution, commission system upgrade and other HR systems as part of an overall multi-year business strategy. As an HR system subject matter expert you will provide ongoing support of HR systems/applications both existing and new implementations as they occur
Resolve program and systems problems through your understanding of business functions and related systems
Act as the project lead on senior-level projects as needed, providing overall oversight and communication to the project team from inception, implementation and handover to the appropriate teams for ongoing operational management. Coordinate and mentor the work of other BA’s as needed as it relates to specific projects
Manage all aspects of assigned projects where needed by organizing projects into functional tasks, defining tasks, estimating time required, preparing schedules
Develop change management plans
Comply with all Health & Safety policies and requirements
Post-secondary degree in Computer Science, Business Information Management or a related field, or equivalent experience
10+ years progressive business analysis experience with medium to large initiatives of high degree of complexity and across multiple cross functional groups
Ability to conduct detailed root-cause analysis, integrate multiple data sets, generate insights and provide innovative business solutions
Proven experience documenting processes and practices while effectively prioritizing multiple tasks, priorities, projects, and deadlines; i.e. handling process improvement initiatives, identifying trends, etc
Strong analytical, problem solving skills and able to articulate solutions in clear business language; experience translating business requirements and technical requirements
Excellent time-management and organizational skills, including the ability to effectively balance multiple deliverables, cross-functional partners and priorities under tight timelines
Expertise in a retail environment; knowledge of retail business models and related systems solutions
Effective communication (written & verbal), group facilitation skills; the ability to market and apply influence

Senior Analyst Business Solutions Resume Examples & Samples

Provide business process & application support by addressing System Development Life Cycle (SDLC) documentation changes, coordinating or performing bug fix testing, any other business related error handling, and change controls with key contracting applications such as the Contract Administration and Rebates System (Revitas) and Model N
Monitor application and issue resolution, partner with IT on proactive analysis and trending of issues, and handle communication across the U.S. Region
Responsible for supplemental data requests and clause and template management within key contracting applications
Independently work with US Region associates, be accountable for decisions and messaging to the US Region, and assist region in development of solutions to resolve issues and improve existing processes
Serve as point of contact for key contract applications including CARS/IS & ICS; receive, capture, and triage problems identified with business stakeholders, collaborate with IT team to conduct a root cause analysis and communicate outcomes and next steps to stakeholders, manage notifications with US region on identified issue, challenges, and direction
Coordinate the successful signature of any SDLC requirements following the remediation of known issues including managing the change control process, coordinate or perform bug fix testing as a result of identified issues
Analyze and trend logged issues, recommend improvements to the US region management to reduce future anticipated issues, serve as a user-level advocate to ensure system performance expectations are met or maintained, create and manage metrics to summarize performance of system and environment
Identify and recommend actions for improvement, develop and deliver presentations to the US region during future state operational channel governance meetings on trending, performance, and recommend and contribute to the management of the project pipeline or other system support issues
Minimum of a Bachelor’s degree is required
A degree in Business, Finance, Sales & Marketing, or Supply Chain is preferred
Minimum of four (4) years Contracting experience is required
Demonstrated working knowledge of the end-to-end contract continuum from pricing/contract strategies through contract administration is required
Advanced skills in MS Excel (v-lookup, pivot tables) is required
Contracting systems (e.g. Model N, Revitas, iMany or equivalent Revenue Management/Contract Management software,) or IT implementation experience preferred
Experience collaborating with and supporting multiple business units or sectors is required
Experience with at least one or more of the following reporting tools: Cognos, SQL, Tableau or equivalent reporting, dash-boarding, or visualization tools is required
Experience with relationship databases and the ability to query and analyze data from databases (e.g., Oracle, MS Access, TOAD, SQL) is required

Senior Analyst, Business Resume Examples & Samples

Elicit requirements using interviews, document analysis, and requirements workshops, business process descriptions, use cases, business analysis, task and workflow analysis
Interpret customer business needs and translate them into application and operational requirements
Communicate and collaborate with external and internal customers to analyze and transform needs, goals and transforming in to functional requirements and delivering the appropriate artifacts as needed
Work with operational leaders within the business to provide recommendations on opportunities for process improvements, medical cost savings or revenue enhancements
Create Business Requirements Documents, Test Plans, Requirements Traceability Matrix, User Training materials and other related documentations
Actively participates in all stages of project development including research, design, programming, testing and implementation to ensures the released product meets the intended functional and operational requirements
7+ years of business analysis experience,
6+ years managed care experience
Demonstrates expertise in a variety of concepts, practices, and procedures applicable to job-related subject areas
Project manager experience
Experience working with complex, often highly technical teams

Senior Analyst Business Resume Examples & Samples

Reviews, researches, analyzes and evaluates all data relating to specific area of expertise. Is a subject matter expert in area of expertise
Conducts analysis and uses analytical skills to identify root cause and assist with problem management as it relates to state requirements
Oversees and prepares high level user documentation and training materials as needed

Senior Analyst Business Insights Resume Examples & Samples

Assists in the planning, creation and maintenance of complex analysis requiring a broad understanding of financial concepts and analytic techniques
Performs data extracts from a variety of databases and responsible for corporate definition of data extracts (i.e. market share)
Identifies opportunities for the business to maximize shareholder value
Performs ongoing research into a variety of product related areas, including competitor products and pricing and customer patterns and trends; prepares research reports, reviews data, performs analyses and creates summary reports and recommendations, including product performance reviews, competitor actions, customer profiles and market potential
Conducts primary research as needed to obtain specialized information not available from secondary sources, such as new product viability, reasons for customer loss, specialized product needs and information on market segments
Prepares product strategies, specifications, long term revenue projections, coordinating with finance and other areas as necessary, subject to the review and guidance of management
Perform research into pan-TDAF business initiatives in conjunction with other business areas within TDAF and TD in a analytics and consulting capacity
Act as an expert individual contributor providing consultation and recommendations on strategic business matters across TDAF

Senior Analyst, Business Analytics Resume Examples & Samples

Identifies, size business opportunities and prioritize analytics projects
Builds, validates and maintains statistical models to generate profitable incremental sales
Employs experimental designs to support ongoing test and learn process. Design statistically sound tests, including setting up proper control groups
Performs financial modeling and analysis to provide recommendations to senior management
Leverages state-of-the-art data mining tools and modeling techniques to solve business problems
Manages multiple high level projects and be accountable for meeting deadlines to support quick business decisions
Develops a complete knowledge of all Credit and related Sears data sources
Continuously strives to improve productivity
Performs supervisory functions, including but not limited to, making employment decisions regarding hiring, promoting, demoting and terminating, conducting performance appraisals and coaching and developing associates

Senior Analyst, Business Analytics Resume Examples & Samples

Conducts rigorous analyses and measures KPI's to evaluate key business issues and drivers, build business cases and frame recommendations as actionable insights
Manages statistical analysis of data to glean deeper insights
Communicates data driven insights to improve marketing efficiency
Contributes to the creation and management of marketing reports and dashboards
Supports forecasting and predictive analytics efforts
Manages integration of other areas of insight including employee satisfaction, behavioral analytics, web analytics, social media measurement, and mobile media measurement to provide a holistic view
Drives analytics best practices within a team of like-minded individuals. Keeps the pulse of new analytics trends and technology to keep ACS on the leading edge of analytics best practices
Responsible for quality assurance with respect to accuracy of findings as well as applicability and appropriateness within the organization
Assists in the development and distribution of monthly and/or quarterly reports including summarizing talking points for key stakeholders and presentations to ACS’s key stakeholders within various business units
Responds quickly to periodic requests for historical and/or custom data pulls
Manages effective interactions with IT, agencies, and marketing stakeholders to create and maintain a data ecosystem that supports maximizing mission objectives
Works across functional areas to identify technical and process drivers of discrepancies among data sources to clearly articulate why discrepancies exist

Senior Analyst, Business Resume Examples & Samples

Under limited supervision, provides analysis on medium to large scope business requests that have a noticeable degree of ambiguity and complexity. Typically in support of large departments, mid-size and large state plans, mid- and larger scale functional areas, mid- to large scale projects, or highly complex, technically challenging projects
Proven ability to formulate well conceived, targeted exec summaries and scalable recommendations
Completes advanced deliverables; ability to use modeling techniques to design and communicate solutions. Complete mastery of techniques for requirements gathering, process modeling, testing, etc
Recognizes obstacles that require attention. Solves vague/ambiguous problems of a medium scope to large scope/complexity. Only engages management chain for facilitation of serious roadblocks/concerns
Supports projects that may have broad cross functional impact and team organization
4-7 years of relevant work experience

Senior Analyst, Business Resume Examples & Samples

Demonstrate a consistent commitment to excellence in human safety, insurance, and hazard management to safeguard human life and health as well as physical property and the environment
Compile and analyze complex data to support decision making for the business group. will serve to support evaluation of external trends or market information when necessary
Maintain improvements in the design and preparation of group level reports to better assist in analyzing and verifying financial and operating information
Analyze, verify, and evaluate operational and financial metrics; provide periodic and ad hoc reports to management
Prepare and maintain financial models and scenarios for strategic analysis
Create and update forecast data for the business group as well as corporate reporting
Participate in the management of the annual planning cycle for the business group
Provide support for capital investment analysis decision and post-project evaluation

Senior Analyst, Business Resume Examples & Samples

Support and advocate solution recommendations that align to short- and/or long-term strategic plans and roadmaps
Partner with business and development teams to analyze and develop the best solution design and approach as a hands-on analyst
Articulate solution alternatives and employ data-based recommendations and influence decision makers to ensure business outcomes will be achieved
Work closely with business and development teams to analyze and develop the best solution design and approach as a hands-on analyst or PM
Act as a liaison between client and technical solutions/ support groups, using advanced communication skills to elicit, document, analyze and validate client requirements
Apply extensive knowledge of the client’s business and industry to develop requirements specifications
Develop visualization, user experience and configuration elements of solution design
Execute and coordinate requirements management and change management processes
Participate in proposals, feasibility studies, implementations, and new business development. Operates as a team member and as a team leader
Solid senior executive and team-level presentation, verbal and written communication, and facilitation skills; Ability to communicate with employees at all levels of the organization; Excellent interpersonal skills
Strong problem solving, communication and relationship building skills
Solid multi-tasking skills - concurrent work streams and tasks
POISE ambassador - values in work assignments and business relationships (already in SuccessFactors)
JIRA issues updated in advance of the daily scrum
Received 100% business sign-off on user stories/requirements prior to start of development sprints
0 stories accepted for development pulled from an active sprint due to insufficient requirements
Quick adapter within fast-paced environments, flexible and able to roll with changing business and technology environments
Change agent: see ‘ambiguity’ as an opportunity as opposed to a hurdle, thrive on challenging yourself to push beyond conventional thinking
Minimal Travel Required. Travel limited to training, occasional team meetings, and projects
On call after hours or weekend support may be required, as needed
Collaborative and inclusive work environment with opportunities for personal growth
Professional, pleasant, and comfortable office setting

Senior Analyst, Business Continuity Resume Examples & Samples

Management of vital BCP documents, including: BCP call tree, emergency contact directory, business impact analysis, detailed business continuity plans and other records as
Assist Level 7 manager in chairing BCP recovery conference calls during incidents, to inform and resolve the issue
Assist business partners in the planning and execution of recovery activities
Initiates call trees to ensure all designates are engaged as required
Indicates when an incident is closed and executes post incident management review
Lead change management projects to ensure that BCP planning is included and updated during new installations and servicing changes
Liaise with National Business Office to ensure that emergency procedures are defined and communicated to staff, in addition to ensuring that evacuation procedures are tested on a regular basis
Participate in the escalation process and assist managing activities in a problem/crisis situation to ensure timely resolution and risk mitigation to customers, and Contact Centers
Act as a central escalation point for the business and technology partners during business interruptions to mitigate risk and to ensure timely resolution for problems
Ensure that all necessary BCP documentation meets the business needs via complete review and sign off of documents
Develop and lead implementation of all annual Business Recovery Plan testing
Creation of Business Recovery road shows whereby tips on handling a crisis are shared with Alternate Channels call centre personnel
Develop and integrate worst case scenario tests in the corporate milestone plan
Preparation and presentation of post implementation review (PIR)
Create power point presentations for visitations to site and participate as needed in communicating to the Call Centers
Work closely with all technology partners to ensure that escalation procedures meet business requirements
Provide assessment of technology changes that may impact any Call Centers in any of the following ways: Service Level, FTE requirements and capacity planning
Adapt quickly to changing situations and adjust schedules and plans to accommodate changing conditions
Independent judgment and developed negotiation skills to recommend changes to management
Lead, motivate and delegate to various levels of staff as well as influencing others in situations which require co-operation and consensus
Respond and provide quality recommendations during highly stressful situations while meeting deadlines and providing acceptable levels of service to clients
Mitigate risk and ensure customer satisfaction during crisis management situations

Senior Analyst, Business Transformation Resume Examples & Samples

Assist in the design, improvement and implementation of back office operating models, best practices and standards
Financial and operational liaison to the Global Finance entities
Aligns with corporate and global finance organization, tracking decisions relating to systems and reporting
Supports the business/finance processes that support controls, metrics, reporting and shared service center (including acquisition on-boarding plans)
Understand management and user needs; think creatively and proactively about how to meet both
Understand how the technology selected by the company can be leveraged to improve the finance and procurement functions, lower cost and enhance controls
Implement and evaluates long-range projects including project business case
Demonstrates judgment and tact when dealing with others, both within and outside the organization, domestically and internationally
Analyze the Operational and Financial components of business case proposals in line with Laureate’s project evaluation guidelines
Support the timely and consistent communication to stakeholders and business unites on progress, impacts, and changes associated with management of the portfolio projects
Support communication of financial results to operations personnel and other levels of management in a clear and consistent manner
Deliver various financial analyses to support C-level executives’ decision making
Work collaboratively with regional finance groups towards achievement of the company's strategic goals
Prepare and analyze financial data to explain variances and interpret results on an ad hoc basis
Travel to locations across the Laureate network, as necessary, to provide training, gather information, and build relationships

Senior Analyst, Business Resume Examples & Samples

5-7 years of business analysis experience,
Demonstrates proficiency in a variety of concepts, practices, and procedures applicable to job-related subject areas
3-5 years of formal training in Project Management

Senior Analyst, Business Analytics Resume Examples & Samples

Manage the distribution and creation of standard and ad-hoc analyses to help track all aspects of the performance of several of our product lines and assist in critical business decision support
Work closely with teams throughout the company, including Technology, Business Operations, Finance, Supply, and Marketing to coordinate and execute against the business plan
Perform detailed analyses and develop recommendations for revenue generating projects and website optimization
Serve as a first point of contact for various stakeholders around the organization in terms of uncovering and correcting business performance issues
Function independently with minimal supervision and proactively deliver key analytical projects
Develop and present materials for senior leadership around revenue generating opportunities and general business performance
High degree of proficiency with SQL, ability and desire to attack complex data sets with minimal training
Excel and PowerPoint a must
Highly analytical with the ability to work independently and manage several simultaneous projects
Self-directed, comfort with ambiguity, must have a problem solving mindset
Strong communication skills necessary in order to effectively deliver strategy to various individuals across the organization and senior leadership
E-commerce, or consumer/retail experience is preferred

Senior Analyst, Business Analytics Resume Examples & Samples

Specify and organize data sources
Derive and write clearly articulated key findings and recommendations from analyzing various data sources
Assist in writing analytical plans, creating executive presentations, and constructing more advanced analytic deliverables
Perform analysis using techniques such as: time series data analysis, segmentation, univariate & multivariate statistical analysis, significance testing, variance and growth calculations, forecasting, return on investment calculation, business model creation, assumption testing
Bachelor's Degree (B.A./B.S.) in Management, Statistics, Finance, Mathematics, Accounting, Information Management, Computer Science or a related degree
3 years' related experience in business, marketing, or academic analytics
Experience creating and manipulating data sets
Advanced knowledge and competency of Excel: Pivots, advanced formulas/macros, multi-spreadsheet links. Proficient in Google applications (Google docs, sheets, hangouts), Word and PowerPoint
Knowledge of query/dashboard tools such as Tableau strongly desired
Knowledge of one of the following desired: SAS, SPSS, R, Python, SQL, or other analytic tools
Basic knowledge of core business principles in finance, accounting, marketing, operations
Ability to work in a fast-paced and collaborative environment
Eager to learn new analytical skills and techniques
Strong service mentality and accountable to deadlines
Attention to detail and work quality
Must be able to travel domestically to KHPE locations (estimate 10%)
Certain projects/engagements may require working weekends
Comfortable working on multiple projects at once
Comfortable balancing multiple internal customers at once, and able to work productively with varied management styles

Senior Analyst, Business & Analytics Resume Examples & Samples

Demonstrates working knowledge of concepts and principles of business metrics and analytical techniques/tools, including their application in executing effective sales data management and reporting
Demonstrates working knowledge of how (internal/external) customers' needs relate to Cardinal Health's sales success
Analyzes data and provides insight and recommendations for business decisions
Creates business analytics and reporting by synthesizing information from multiple sources of data
Facilitates/manages processes in a relatively non-complex environment
Provides customers a quality experience through effective communication; listens to internal/external customers' needs and takes actions to meet them
Works to understand complex functional situations by paying attention to the details of the tasks at hand and by breaking them down into smaller pieces
Demonstrates and executes on knowledge and understanding of relevant business process(es) (organization and/or function-specific processes) at various levels to ensure successful completion of project, process, etc
Uses deep subject matter/functional expertise, influence and process skills to help internal/external customers and stakeholders identify and meet their high priority needs while considering cultural and diversity implications
Measures and evaluates the effectiveness of protocols, programs or deliverables; compares measurement results to standards and takes
Bachelors degree, preferred
3 years of general business experience desired
Advanced computer skills, Proficient in analytical tools such as Excel and Access
Business Objects experience desired, Tableau and Alteryx is a plus
Strong communication skills, ability to communicate effectively with external and internal customers and adapt to different personalities
Customer service, problem solving and analytical skills required
Detail Oriented and Analytical
Lean Six Sigma experience desired
SharePoint experience desired

Senior Analyst, Business Resume Examples & Samples

Lead CRM development projects from conceptualization to implementation
Drive system enhancement efforts to completion by gathering and assessing user requirements with stakeholders and provide configuration, development and application support to the teams enabling enhanced productivity, reporting capabilities and collaboration
Understand the impact a process change might have on the system and be able to guide process definitions accordingly. Consult with end-users to analyze and understand user needs, objectives, desired features, and input and output requirements
Support efforts to grow the platform through new applications and technology as needed
Establish a holistic understanding of what functionality and capabilities are available as well as what has already been implemented
Execute a plan to improve the user experience, promote adoption, and monitor and improve policies and compliance
Lead multiple technical projects at one time, as well as provide solutions that are highly usable, scalable, extensible, and maintainable on the Force.com platform
Support solutions involving/including SFDC, Apttus CPQ & CLM, PRM, LinkedIn, Fusion Dupe Blocker, Eloqua, DocuSign, Reference Edge, WalkMe, Data.com, and other systems used in the end-to-end sales process
Proficiency in the Microsoft Office Suite of applications
Solid senior executive and team-level presentation, verbal and written communication, and facilitation skills
Ability to communicate with employees at all levels of the organization; Excellent interpersonal skills

Senior Analyst, Business Services Center Resume Examples & Samples

Provides point of contact between A-B InBev corporate Business Service Center and the local wholesaler branch management and personnel for administrative support
Performs and coordinates Business Service Center local processes for Order-to-Cash, Logistics, Procure-to-pay, and Payroll according to Service Levels; and support the St. Louis process and their Key Performance Levels. Has local process coordination responsibility executed through delegation to indirect resources or through individual performance
Performs WOD local Information Technology processes necessary to support KPI's and SLA's established
Ensures that activities performed at a local BSC WOD are performed in a manner consistent with targeted processes and meeting service levels defined for the branch location
Provides support and service to wholesaler branch management and personnel; and applies proper judgement in escalating issues
Accountable for performing and ensuring all critical local business processes (route reconciliation, daily cash deposits, payroll, inventory adjustments) are executed and meet daily, weekly, and monthly service level"
Accountable for coordinating, performing, and ensuring that all Business Service Center local processes support and enable the centralized processes in St. Louis. Process activities include check and invoice scanning, necessary technical support for handhelds and mobile computing
Maintain standards controls, and compliance related to the business process
Oversees or performs technology support for local personnel e.g. handheld, connectivity, data synchronization. Off-hours or remote support may be required
Participates as a member of process improvement or project teams. Assumes and completes project responsibilities in a timely and accurate fashion
5+ years experience providing operational support in a related macro or sub process area primarily Order-To-Cash, Logistics, and IT activities
Experience and knowledgeable in business systems for accounting, logistics, order management, and procurement
Experience with and overseeing local PC, Handheld & Network support"
Experience with MS Office Suite including Excel. Experienced with business systems that support wholesaler route accounting.Knowledge of wholesaler Route Accounting or related systems (i.e. WCS, VIP), and other systems that interface with wholesaler systems (i.e. BudNET, Electronic Commerce, RoadNet, iDig)
Strong analytical and problem solving skills. Experience overseeing and performing local PC, Handheld & Network support
Advanced degree
Prior business or accounting experience
Knowledge of beer/alcohol industry

Senior Analyst, Business Partnership Resume Examples & Samples

Partnering with internal Amazon Web Services and external business partners (AWS operators, vendors and customers) as well as other Finance teams to drive improvement activities, efficiency gains and decision support
Be responsible to support AWS APAC Business initiatives and expansions. Ability to support business new initiatives and design operation process with controller-ship request. Own China AWS and APAC PMT projects aimed at delivering meaningful efficiencies for Amazon across the suite of Finance Business Services’ processes
Identify and own opportunities for AWS China & APAC to grow free cash flow and/or operating margins
Communicating with Amazon business stakeholders in China, India, and Seattle, and with co-workers across the globe
Contributing to planning, forecasting and reporting Profit/Loss and working capital metrics
Building robust business case analyses of new programs, deals and acquisition proposals
Decision support analysis to support commercial terms negotiations
Contributing to the prioritization of objectives and organizational development to help support rapid business growth and bring the Finance Business Services function to the next level of business partnering and support
Coordinating and/or playing a key role in business and operations reviews designed to identify expansion projects, changes in business trajectory, controllership enhancements and accounting risks
Driving vendor and customer issues to resolution enabling a virtuous cycle of opportunity for the greater business
Supporting the development of project roadmaps and working with multiple teams to implement effective long-term solutions which optimize the productivity of the team as well as that of our business partners
Independent and entrepreneurial, showing the ability to work with minimal direction in a fast-paced and rapidly changing environment
Proven project management ability that shows how to organize, find solutions, and follow through to a successful conclusion
Advanced presentation skills and the ability to guide and influence stakeholders
Internal and external customer focus and a work ethic based on a strong desire to exceed expectations
Experience of Oracle / finance ERP is preferred. Hands on experience on accounting & reconciliation process is also value added
Certification of accounting professional or MBA preferred. (CPA, ACCA)
Proven communication skills (written and verbal), proficient English is required
Process Improvement experience (eg, Six Sigma, Kaizen) Project is preferred

Senior Analyst Business Transformation Resume Examples & Samples

Works collaboratively to support decision making related to process documentation and design, while helping ensure the goals of departmental initiatives are met
Partners with functional leadership to drive continuous improvement on prioritized processes and initiatives
Supports department leadership to lay out project milestones, dependencies, and deliverables
Provides change management support and guidance to functional leaders in the business to support transition needs
Analyzes and reports on key measures of success and adoption
Establishes relationships with internal customers
Clearly communicates all process improvements to key stakeholders
Collaborates with cross-functional departments to reinforce the durability of process changes
Minimum of 4 years of work experience involving business process implementation, certification, project management or change management (required)
Minimum of 2 years of work experience participating in enterprise level, multi-departmental projects or related experience
Proficient in MS Office suite
Excellent interpersonal, written and verbal communication skills with ability to quickly build relationships and trust
Experience with process documentation and design
Established understanding of financial principles and cost-effective strategy
Experience in data reporting with aptitude in quantitative analysis
Process and results orientation for setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives
Creative thinking to challenges conventional solutions
Strong understanding of process implications on larger business needs and issues
Ability to plan, monitor and implement projects using timely and cost effective

Senior Analyst, Business Resume Examples & Samples

Leading responses to patterns, turning data into information, information into action and action into value
Differentiating JLL by partnering with our Business Intelligence and Information Technology Organizations to deliver technology solutions such as automated ad-hoc and standard reporting that support account initiatives
Delivering high quality, action-oriented, compelling analysis intended to transform project management behaviors and techniques
Driving benchmarking analysis while leveraging internal data
Bachelor’s Degree in Finance, Mathematics, Statistics, Management Information Systems, or Data Analytics with outstanding academic achievement preferred
1-2 years of relevant data analytics work experience

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