Associate, Service Resume Samples

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Guide the recruiter to the conclusion that you are the best candidate for the associate, service job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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C Blick

Cornelius

Blick

8247 Cole Points

Detroit

+1 (555) 996 5514

8247 Cole Points

Detroit

Phone

p +1 (555) 996 5514

Experience Experience

New York, NY

Associate Service Electro

New York, NY

Miller-Armstrong

New York, NY

Associate Service Electro

Developing working knowledge of all operating standards, practices, and procedures
Providing customer contact for all post-installation problems
Implementing all field change orders
Completing preventative maintenance inspections
Participating as a member of the Technician Team
Contacting customer with the estimated time of arrival
Organizing and updating technical documentation

Philadelphia, PA

Associate Service Manager

Philadelphia, PA

Heaney-Brown

Philadelphia, PA

Associate Service Manager

Perform/Assist Service Managers in the processing of Restricted Stock Releases or Stock purchases as necessary
Maintain records of time, materials and work performed
Perform equipment inspections, adjustments and maintenance
Performs Master Technician work in the inspection, repair, and service of Tesla electric vehicles
Support Service Managers in operational functions
Assist clients with technical software issues related to the installation, upgrade, backup or maintenance of Equity Edge/Equity Edge Online
Provide database support for issues related to Oracle

present

New York, NY

Associate Service Transition Manager

New York, NY

Wiza, Weber and O'Conner

present

New York, NY

Associate Service Transition Manager

present

Technical background in network administration, systems administration or development
Familiarity with information security principles and risk management
Manage the technical onboarding activities for new FireEye as a Service (FaaS) clients, including technology architecture design, deployment, and optimization
Develop the technical project plan based on expectations set with the client and information shared by client
Network security design and architecture
Periodically review client technology deployments for proper functionality and optimization
Mastery of Unix and Windows operating systems

Education Education

Bachelor’s Degree in Business

Chapman University

Bachelor’s Degree in Business

Skills Skills

Responsible for an extremely engaged and highly skilled team of technicians, service assistants, advisors and concierges
Performs Master Technician work in the inspection, repair, and service of Tesla electric vehicles
Responsible for same-day turnaround and proper completion of all repairs for all cars in service
Manage shop team, parts operations and scheduling
Performs Service Writing and counsel
Manages warranty and cost savings
Responsible for 40%+ customer delight and 95%+ customer happiness
Operate a variety of hand, power, and shop tools
Perform equipment inspections, adjustments and maintenance
Maintain records of time, materials and work performed

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Associate, Service Resume Examples & Samples

Partner with warehouse and visual teams to ensure daily replenishment of product from shipment and stockroom inventory
Ensure that department meets all Store Readiness requirements including visual standards, overall maintenance and housekeeping
Effectively implement all sales and events
Assist in finding sizes when required
Escort customers to fitting rooms
Adhere to all Asset Protection policies and procedures
Alert management of suspicious activity
Educational Background: High school diploma
Minimum 1 year of successful retail experience in a high-volume, fast-paced retail environment

Associate Service Tooling Engineer Resume Examples & Samples

Work with tooling vendors and Tesla indirect buyers to design and analyze mechanical and electronic tools and equipment to meet all safety and regulatory requirements. We are seeking a strong learner who can quickly ramp up and get a firm grasp of compliance regulations
Create tooling drawings and specifications where applicable
Support process development
Design automotive technician tooling for large scale distribution
Perform tooling validation with the engineers/technicians
Interact with teams of engineers working in other disciplines and on other subsystems
Convert tooling requirements and specifications from engineers and technicians into actionable procurement items while keeping in mind cost minimization and timing urgency
Work closely with designated Tesla tooling distributors to define off-the-shelf tooling selection, implementation, and maintain tracking
Support minor assemblies and customization of tools as necessary

Associate Service Provisioning & Activation Center Resume Examples & Samples

Investigate the orders and the course of provisioning throughout the various systems in order to find anomalies
Provide the assignment, programming and activation of various complex network orders within the parameters of behavioral and technical quality
Adaptability to change
Ability to manage multiple priorities simultaneously
Intermediate Excel
Ability to communicate with multiple hierarchies efficiently
Autonomy
Ability to work in queue environment
English 5-5-5
Ease of learning
Ability to conceptualize new concepts learned and put into practice
Knowledge of External Network

Associate Service Coordination Resume Examples & Samples

Prioritize, coordinate and manage critical dates for Legacy, Broadband and IP Data Provisioning orders
Work with multiple Bell systems such as EOM, COPS, FOCUS, Rodi, PVC Oars, IPOTS, USODS and Network Request
Provide regular updates on orders and do follow ups to ensure due date is met
Address roadblocks in a timely manner and engage 560 Escalation team for support when required
Investigate equipment order or service provisioning process discrepancies and refer to responsible departments
Issue customer network schemas
Knowledge of Bell Canada data services including Broadband, ‘’Core Data’’ and BID- IP
Ability to prioritize and perform multiple tasks
Team Player with a strong desire to learn and contribute to team success
Knowledge of Bell Canada data services
French, fluent in the language with no significant limitation
English, working ability to carry out normal business in the language
Knowledge of EOM, COPS, FOCUS. IPOTS, USODS, RODI, PVC Oars, Network Request, CLICK
Knowledge of Business provisioning process
Capacity to work under pressure while meeting deadlines and addressing critical date issues in an timely manner

Associate Service Analyst Resume Examples & Samples

Technical writing experience is a plus or related experience, preferably in a corporate environment
Expert skill in creating written content and presentations with complex information in a rapid-paced environment
Advanced knowledge of the payments business and VISA operating procedures. Advanced knowledge of all DPS Visa product lines
Skilled in word processing and desktop publishing tools (Outlook, SharePoint, Word, Excel, and Power Point)
Self-motivated and strong time management skills with the ability to work under tight deadlines
Flexible team player with strong interpersonal skills, who is able to take direction, offer a point of view, and work with a variety of people within the organization
Ability to adapt to change quickly to tackle unfamiliar tasks and requests with enthusiasm and resourcefulness
High degree of professionalism, courtesy and respect
Demonstrated ability to work in a complex organization to determine business and customer needs and to build solutions to meet those needs

Private Bank Associate Service Manager Resume Examples & Samples

Manage Private Bank Associate staff supporting Private Bankers, ensuring staff is delivering exceptional client servicing
Ensure business unit policies and procedures are compliant with all relevant consumer protection laws and regulations and the bank’s stated policies and procedures
Initiate projects to implement exceptional client servicing
Develop appropriate control processes to address compliance issues identified in audits and examinations; validate effectiveness of new compliance control processes through monitoring
Establish and administer the monitoring program for relevant compliance surrounding the new account opening process, account maintenance, transacting, sales, the development of products, and other Private Bank initiatives. Establish reasonable standards including testing frequency, sample sizes, tolerable error rates consistent with standards established by the Chief Compliance Officer. Maintain reasonable documentation of monitoring for future review by internal audit and regulators
Identify root cause of monitoring exceptions and facilitate remediation of exceptions
Work with Cultural Enhancement Training Group to ensure that associates within the business unit maintain awareness and reasonable working knowledge of all relevant consumer compliance regulations. Training programs should be tailored and job specific where appropriate
Serve as Business Unit liaison with other departments to ensure exceptional client servicing
Work with Business Unit Compliance Officers and the Corporate Compliance Department to ensure a consistent approach with respect to consumer compliance regulations impacting more than one line of business
Provide technical compliance advice and guidance in response to business unit questions and in reviews of new products, services and delivery systems
May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Responsible for other duties as assigned
Previous compliance and retail experience which typically includes

Associate Service Center Resume Examples & Samples

Bilingual Spanish is a plus but not required
Customer service or HR experience preferred
Bachelor, Associate Degree or some college education preferred
Minimum 1-2 years of business experience in call center or like environment
Prior PeopleSoft experience preferred

Associate Service Engineer Resume Examples & Samples

Work with program managers, software engineers, and service owners to ensure the reliability, availability, and performance of services
Own projects and initiatives within the team, providing peers with technical guidance and direction
Participate in service capacity planning and demand forecasting, software performance analysis, and system tuning
Solve problems relating to mission critical services and build automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions
Identifying underlying root causes and provide recommendations or solutions for long term permanent fixes to critical production issues
Develop effective documentation, tooling, and alerts to both identify and address reliability risks
Participate in on-call rotation with other members of the service engineering team

Associate Service Analyst Resume Examples & Samples

Technical writing experience is a plus or related experience
Advanced knowledge of the payments business and VISA operating procedures
Advanced knowledge of all DPS Visa product lines
4+ years of experience in applicable areas

Associate Service Coordination Resume Examples & Samples

Work with multiple Bell systems such as IPACT, EOM, COPS, FOCUS, Rodi, PVC Oars, IPOTS, USODS and Network Request
Proficiency in MS Office tools (i.e. Word, Excel, Outlook, etc.)
Ability to learn quickly and be able to manage multiple situations simultaneously

Associate Service Provisioning & Activation Center Resume Examples & Samples

Schedule and place orders for all customer monitoring facilities, network connections and disconnection in conjunction with the customer required due dates through the business office
Material and equipment control, placing orders with vendor
Determine due dates, price & delivery of equipment
Coordinate with various groups to ensure completion of projects in accordance with mandatory customer due dates
Handle external customer queries and complaints
Analyze and ensure accuracy of external customer information
Escalate various complaints to the appropriate teams for resolution
Coordinate with technicians and consult with Field Mgrs various work activities such as installations, power maintenance, upgrades and repairs to customer equipment, software & facilities
Receive and escalate facility complaints to Building Mgmt (Nexacor)
TCA SAP P30 time approvals
Perform timesheet management
APSS – Invoices for Telco lines
ARIBA Expenses tracking re: ordering supplies & cross coding expenses
Post secondary education, or equivalent work experience
Strong written & verbal Skill in the English language
Strong or intermediate working knowledge in Excel, Word and Outlook
Adapt easily in a changing environment
Ability to learn quickly
Willing and available to work shifts (as required)
Be the customer
Get it done
Join in
Make change happen
Succeed as a team
Knowledge of the Bell suite of voice and IP products

Associate, Service Seasonal Resume Examples & Samples

Meet or exceed all goals and targets
Positive, high energy team player with outstanding service orientation and a commitment to consistently deliver exceptional customer experiences
Sense of urgency
Keeps abreast of competitive, cultural and fashion trends

Associate Service Manager Resume Examples & Samples

Own assigned application issues to ensure that client needs are met in a way that improves customer satisfaction and increases profitability
Answer client calls or cases and drive client satisfaction by consistently meeting SLAs
Monitor Salesforce.com queues for new case assignments Utilize Salesforce.com application including creation and completion of cases, creation of a solution, and updating of client records
Troubleshoot and answer Equity Edge and Equity Edge Online application questions using probing and interview style questions
Research and document solutions for client issues
Participate, as needed, in product testing and validation using in-depth product knowledge to identify and document bugs as well as suggest enhancements
Analyze and solve technical issues
Assist clients with technical software issues related to the installation, upgrade, backup or maintenance of Equity Edge/Equity Edge Online
Provide technical support as needed on the operation or maintenance of personal computers, and network environments
Provide database support for issues related to Oracle
Support Service Managers in operational functions
Perform monthly functions including but not limited to Equity Audits and monthly balancing
Perform/Assist Service Managers in the processing of Restricted Stock Releases or Stock purchases as necessary
Manage changes to Employee Stock Purchase Plan Enrollment, Online Grant Agreements, Commission Schedules and IVR recordings
Knowledge of financial services preferred
Knowledge of equity compensation or Certified Equity Professional preferred
Preferably call center experience with primary responsibility for answering and resolving customer inquiries
Familiarity with Equity Edge/Equity Edge Online or Salesforce.com preferred
HTML experience is preferred but not mandatory

Associate Service Specialist Resume Examples & Samples

Familiarity with the concepts of IT Systems and IT support organizations
Ability to learn and adapt to new concepts, systems, and software independently and quickly
Knowledge of systems/software development methodologies and system architectures
Good communications in English, sufficiency to build and maintain organizational support
Good communications in Japanese, sufficiency to build and maintain organizational support
Experience in working with relational Databases (e.g. SQL Server or Oracle)
Experience in Computer Programming
Knowledge of MS Windows Operating Systems, MS SQL Server Databases, Manufacturing shop floor systems
Experience in support of IT systems, independent worker, self-starter

Associate Service Reliability Engineer Resume Examples & Samples

Experience using Perl, Python, or Ruby
Experience with industry-standard operational practices such as change management, incident management, and working in colocation datacenters
Experience using Puppet
Experience with public cloud providers such as Amazon EC2 or Rackspace Cloud

Associate Service Manager Resume Examples & Samples

Responsible for same-day turnaround and proper completion of all repairs for all cars in service
Responsible for 40%+ customer delight and 95%+ customer happiness
Responsible for an extremely engaged and highly skilled team of technicians, service assistants, advisors and concierges
Manage shop team, parts operations and scheduling
Performs Service Writing and counsel
Manages warranty and cost savings
Performs Master Technician work in the inspection, repair, and service of Tesla electric vehicles
Operate a variety of hand, power, and shop tools
Perform equipment inspections, adjustments and maintenance
Maintain records of time, materials and work performed
Order shop supplies

Associate Service Engineer Resume Examples & Samples

Returned bearing product inspection & effecting damage investigation process flow
Fabrication of special tools/fixtures
Training demonstration hardware preparation/modification/repair
Quality spill support (on or off-site)
Related product repairs
Limited & supervised customer field calls to assist Service or Sales Engineer
Detroit, MI

Associate Service Center Imaging Services Associate Resume Examples & Samples

Implement all processes related to the document processing function and the Oracle Imaging and Process Management System
Maintain company data while providing security and privacy of information in accordance with legal and governmental regulations/guidelines and corporate policies. Utilize these guidelines to correspond with internal and external business partners in regards to information requests
Provide associate information in response to requests via subpoenas, email, phone, etc
Respond in a timely manner to all requests for information
Ensure that data is not released to unauthorized personnel for all document types
Review, report and follow up with retail, distribution and corporate business partners regarding document processing, communicating and interacting to foster cross-functional relationships
Review all associate documents to ensure all documents are complete and accurate. Verify that all documents have appropriate signatures
Assist with writing procedures for all department processes within your area of responsibility utilizing Microsoft Word and the standard procedure format
Support change initiatives and challenge current processes to continuously improve productivity and accuracy of all documents management functions
One year work experience in an office environment
Strong PC skills including proficient knowledge of Microsoft Office Products (Windows, Outlook and Word)
Proficient Data entry and 10-key skills
Strong technical aptitude
Ability to complete HIPAA certification training and ensure compliance with HIPAA guidelines in performance of all duties
Ability to communicate effectively using tact, patience and courtesy
Ability to work cooperatively with business partners and fellow coworkers
Ability to learn and operate technical devices (scanners, bar-coders, microfiche reader, micro-scanner, PC, etc)
Ability to lift up to 30 pounds

Associate Service Transition Manager Resume Examples & Samples

Manage the technical onboarding activities for new FireEye as a Service (FaaS) clients, including technology architecture design, deployment, and optimization
Focus on general onboarding setup, technical planning and ensuring the client is prepared to rack, stack and configure FireEye as a Service appliances
Develop the technical project plan based on expectations set with the client and information shared by client
Work with the client and ensure all information is gathered to create their portal accounts. Through continued collaboration with the client use the network and endpoint templates to get more details on the client’s security posture. Document all information derived in the project plan on our internal tracking systems
Provide operational oversight of onboarding-related service delivery and ensure related deliverables are timely and of high quality
Periodically review client technology deployments for proper functionality and optimization
Capable of leading and tracking numerous projects with divergent schedules
Able to lead service initiation and onboarding related activities
Able to deliver succinct and fact-based communications, both verbally and in writing
Able to successfully interface and establish rapport with clients (internal and external)
Able to quickly master, simplify, and communicate the value proposition of complex subjects to clients
Able to use formal project management skills in planning, tracking, and reporting on project progress
Able to evaluate customer needs, coordinate design for a solution, and clearly communicate solutions
Capable of codifying customer needs across accounts and use them to drive service delivery
Knowledge of tools and technologies used for enterprise security
Understanding of current information security challenges and solutions
Bachelor’s degree in a technical discipline
Willingness to travel up to 20%

GV Associate Service Center Rep Resume Examples & Samples

Act as an internal expert for the employees of a designated client base
Receive inbound calls and tickets from employees with the goal of resolving the enquiry/issue on the first contact
Effectively utilize SAP and internal ADP systems and tools to document, troubleshoot and resolve enquiries/issues
Monitor & track issues for updates to ensure effective issue resolution
Act promptly and effectively within prescribed service levels to ensure World Class Service delivery
Manage the customer relationship by effectively identifying sensitive employee concerns and escalating when necessary
Provide follow-up on issues in an effective and time sensitive manner
Make outbound calls to employees and other shared service providers internally at ADP as required
Contribute to assigned projects associated to client service and complete assigned tasks
Assist with HR/Payroll Practitioner calls and tickets as required
SAP knowledge and FPC preferably
Bi-Lingual (English/Spanish)
Ability to work varying shifts

Associate Service Electro Resume Examples & Samples

Contacting customer with the estimated time of arrival
Escalating problems and reassigning calls when appropriate
Participating as a member of the Technician Team
Completing preventative maintenance inspections
Implementing all field change orders
Organizing and updating technical documentation
Maintaining effective communication with Business Team and team members
Developing working knowledge of all operating standards, practices, and procedures
Providing customer contact for all post-installation problems