AVP Product Management Resume Samples
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AVP Product Management Resume Samples
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LW
L Wehner
Leanne
Wehner
4539 Aufderhar Isle
New York
NY
+1 (555) 744 7206
4539 Aufderhar Isle
New York
NY
Phone
p
+1 (555) 744 7206
Experience
Experience
Los Angeles, CA
AVP Product Management
Los Angeles, CA
Cartwright, Howe and Hoppe
Los Angeles, CA
AVP Product Management
- Provides thought leadership on product solution area
- Establish and deliver on a 2-3 year roadmap of major digital product initiatives (many of which will be brand new to AT&T)
- Effectively communicate product strategy to the market
- Primary communication with Executive level and Market Leaders
- Engagement with sales leadership on pipeline and progression
- Act as the go-to-person for new feature requests and evaluate ideas from all teams
- Prioritize features based on level of effort, consumer value, and business value
Houston, TX
AVP Product Management
Houston, TX
Hand, Sipes and Kautzer
Houston, TX
AVP Product Management
- Manage feature backlog and identify areas for process improvement
- Manage a small team of product managers on tactical projects focused on new and advanced features for our digital platforms
- Create product documentation including briefs, PRDs, user scenarios, and use cases
- Perform UAT on new products and features to ensure quality
- Work with Design, UX, and Engineering teams to deliver features on time and within budget
- Owns, manages, and guides product strategy, business outcomes, results across product family
- Work cross-functionally within the organization to deliver the best products in the industry
present
Houston, TX
AVP, Product Management
Houston, TX
Hackett-Macejkovic
present
Houston, TX
AVP, Product Management
present
- Work closely with the CRM product manager to influence the CRM product strategy and roadmap
- Provide leadership and guide the team’s development efforts towards successful project delivery and application support
- Provide strategic guidance to senior management to influence the engineering and business direction of the organization
- Creates metrics, reports and dashboards for the business and the management team
- Provide our advisors high level of support to maintaining a high level of customer satisfaction
- Work with the CRM products vendors by tracking with them detailed metrics and KPIs to meet the LPL and our customer expectations
- Develops business cases for new product features and enhancements
Education
Education
Master’s Degree in Finance
Master’s Degree in Finance
Belmont University
Master’s Degree in Finance
Skills
Skills
- Ability to effectively manage individuals across all functions (across both direct and indirect reporting relationships)
- Proven ability presenting internally and externally to executives
- Strong background in managing implementation processes and teams
- Experience with and understanding of the laboratory billing and managed care processes
- 5+ years in a Product Management or Services leadership capacity for software products
- 2+ years of Departmental Oversight
- 5+ years of Management and Team Leadership
- Payer experience
12 AVP Product Management resume templates
Read our complete resume writing guides
1
AVP, Product Management Resume Examples & Samples
- Takes an active role in creating an environment of innovation, collaboration, transparency, accountability and trust
- Develops and executes product strategy to achieve target results for managed account and advice solution offered to retirement plan sponsors and their employees
- Coordinates across functional areas to establish, implement, analyze, and evolve promotional efforts to drive customer and client utilization
- Serves as primary point of product expertise and contact for all relevant internal groups, including sales and marketing, operations, customer service, client relationship management, legal and compliance, pricing, and IT/Systems
- Works with cross-functional representatives through all stages of the product development cycle to improve and enhance product features and customer acquisition strategies as a result of data-driven analytics, competitive pressures, shifts in market strategies, and channel, regulatory and/or client and customer needs
- Coordinates and prioritizes short-, medium-, and long-term objectives and initiatives
- Develops business cases for new product features and enhancements
- Ensures product positioning and messaging is appropriate throughout internal and external communications and training material
- Oversees individuals supporting implementation of product strategy and execution designed to engage and attract customers
- Analyzes competitors’ product features, positioning and marketing, benefits, and pricing
- Provides ongoing issue resolution as circumstances dictate
- Manages outside vendors where applicable
- Other duties as assigned based on divisional needs
- Bachelor’s or advanced degree in finance, economics, business administration or other related discipline or equivalent education/experience
- At least 10 years’ relevant experience in the defined contribution retirement plan industry
- At least 5 years’ relevant experience in a product management and/or product development capacity, preferably for an investment advisory service like a managed account
- Proven track record of being accountable for and achieving specific and measurable product targets
- Demonstrated ability to grow a product (preferably a retirement plan investment advisory service) from the ground up
- Highly motivated, taking initiative to drive progress on multiple fronts and ensure follow-though across functional areas
- Thrives in high-visibility, fast-paced environment of innovation
- Highly organized and able to effectively manage multiple concurrent work streams and competing priorities
- Able to interface efficiently with various functional areas
- Effective written and oral communication skills
- Ability to persuade effectively
- Strong working knowledge of web/digital and marketing infrastructure
- Strong Microsoft Office skills (Powerpoint, Excel, Word)
2
AVP, Product Management Resume Examples & Samples
- Provide strategic guidance to senior management to influence the engineering and business direction of the organization
- Able to scope and justify resources and budget needs to senior leaders and finance partners
- Supports multiple CRM user experiences providing full support to advisors to adopt the right CRM product that meet their business needs
- Manage closely SalesForce and Redtail CRM vendors to provide an excellent experience to our advisors
- Work with the CRM products vendors by tracking with them detailed metrics and KPIs to meet the LPL and our customer expectations
- Provide our advisors high level of support to maintaining a high level of customer satisfaction
- Stay abreast of our CRM products release changes, advise the Salesforce.com & Redtail support team and business SuperUsers on impact to production, potential updates that might benefit business instances
- Work closely with the CRM product manager to influence the CRM product strategy and roadmap
- As CRM application Subject Matter Expert, influence CRM Product Manager and Delivery VP in prioritizing change requests and planning releases that meet requirements and drive highest business value
- Lead on-going support/maintenance activities related to SalesForce.com & Redtail including the integration with internal and external systems
- Develops in-depth knowledge and proficiency of supported business areas and engages business partners in evaluating opportunities for process integration and refinement
- Creates metrics, reports and dashboards for the business and the management team
- Trains new end users on the application and trains existing users on new features
- Escalate and manage issues to vendors technical support as required
- Must have the organization skills to lead world-class support team
- Lead a small Advisor Facing CRM experience team to operate as primary customer support, system administrator and application configuration experts for SalesForce.com & Redtail CRM products that include but are not limited to the following activities
- Bachelor’s or Master degree (preferred Computer Science)
- 10-12 years of experience implementing and supporting CRM systems Sales/Service cloud with Enterprise edition or higher in a mid to large organization
- Expert in driving and providing customer support with high satisfaction
- Salesforce.com Admin 201 Certification is required, Admin 301 preferred. Redtail experience is a plus
- Expert-level skills with Salesforce.com configuration including creation of standard and custom objects and fields, security model, single sign-on, identity management
- Experience with enterprise integration tools, DataLoader and extract, transformation and load (ETL) tools (Jitterbit, Informatica, CastIron, Tibco, etc.)
- Experience with data structures, data modelling, db schema is required
- Comfortable adapting to shifting priorities, demands and timelines in a fast paced environment
- Flexible and organized team member with strong strategic and analytical skills. Detail-oriented, creative and effective communicator with an appropriate sense of urgency. Have the desire and ability to learn new skills particularly technology
- Strong written and oral communication skills, strong interpersonal skills
- Demonstrated ability to create a positive and professional business relationship with technical and business stakeholders at all levels
- Ability to work independently in a fast paced environment is critical
- Experience with other CRM (Redtail, Siebel, MS Dynamics) is a plus
- Experience with Financial Industry is a plus
3
AVP Product Management Resume Examples & Samples
- Provides thought leadership on product solution area
- Effectively communicates the why - understands the market problem
- Evangelizes for the product
- Owns, manages, and guides product strategy, business outcomes, results across product family
- Prepare the market messaging position
- Effectively communicate product strategy to the market
- Primary communication with Executive level and Market Leaders
- Engagement with sales leadership on pipeline and progression
- 5+ years in a Product Management or Services leadership capacity for software products
- 5+ years of Management and Team Leadership
- 2+ years of Departmental Oversight
- Ability to effectively manage individuals across all functions (across both direct and indirect reporting relationships)
- Experience with and understanding of the laboratory billing and managed care processes
- Strong background in managing implementation processes and teams
- Strong experience envisioning and building requirements for large complex software systems in a customer environment
- Proven ability presenting internally and externally to executives
- Payer experience a plus
4
AVP, Product Management Resume Examples & Samples
- Design, capture and lead solutions based on business requirements and strategic direction
- Provide technical and subject matter leadership to teammates through business requirements and technical design, code reviews and implementation of best practices
- Collaborate with other Development teams, Enterprise Architecture, Support and our business partners to design, develop, test and maintain new capabilities and functionality
- Provide leadership and guide the team’s development efforts towards successful project delivery and application support
- Work closely with Thomson Beta to ensure we are leveraging the appropriate capabilities
- Maintain, troubleshoot, optimize and enhance Risk and Regulatory applications
- Communicate with technical and non-technical groups on a regular basis as part of product/project support
- Detect and solve technology delivery issues effectively
- Ensure contingency activities are covered related to system/application availability
- Ensure service level agreements are met daily
- 5+ years’ experience in a technical lead capacity for a high performing platform management and software development team
- 10+ years of professional software development experience
- BS or MS in a technical discipline
- Strong relationship and project management expereince
- Financial services/brokerage firm experience
- Capable of effectively planning, prioritizing and executing tasks utilizing resources and tools
- Experience working with remote teams, vendors and contingent/SOW staff
5
AVP Product Management Resume Examples & Samples
- Establish and deliver on a 2-3 year roadmap of major digital product initiatives (many of which will be brand new to AT&T)
- Be looked to as the creator of new/cutting-edge ways of thinking, creating and executing on product ideas
- Work cross-functionally within the organization to deliver the best products in the industry
- Manage a small team of product managers on tactical projects focused on new and advanced features for our digital platforms
- Act as the go-to-person for new feature requests and evaluate ideas from all teams
- Prioritize features based on level of effort, consumer value, and business value
- Manage feature backlog and identify areas for process improvement
- Perform UAT on new products and features to ensure quality
- Clearly articulate how features align with overall long-term strategies
- Identify trends and changes in digital media content delivery, discovery, and engagement
- Identify opportunities for new features around key themes such as personalization, recommendations, discovery, and social
- Create product documentation including briefs, PRDs, user scenarios, and use cases
- Work with Design, UX, and Engineering teams to deliver features on time and within budget
- Represent DIRECTV at conferences, on panels, and within trade groups
- 10+ years experience in managing or leading digital product initiatives or related experience at an entertainment media company
- Extensive experience in IP video delivered products on tablets, phones, PCs, and other devices
- Experience in an agile development process (Scrum, Kanban) strongly preferred
- Understanding of social, recommendation, discovery, and personalization systems
- Knowledge of competitive landscape including Pay-tv operators and OTT services
- Strong product management background is essential
- Examples of being able to execute on projects efficiently in a large organization is a big plus
- Must be self-motivated and accountable
- Understanding of how to develop rapid prototypes, A/B testing, and iterative development practices
- Must possess excellent analytical and problem solving skills
- Ability to understand and engage with technical teams on highly complex projects
6
AVP, Product Management Resume Examples & Samples
- Ability to lead individual projects or work streams that span across multiple business units
- Completes ad-hoc assignments that assist in development and implementation of strategies and new processes
- Thrives in a team atmosphere, as well as independently, and has the confidence to adjust and adapt as priorities change
- Develop strong working relationships across the enterprise to enable a clearly defined mutual understanding of risks and opportunities while also achieving close alignment on business needs
- Leverages these self-cultivated relationships, business acumen and confidence to indirectly lead others, drive for results and ensure business goals and objectives are met in a timely, efficient and risk-conscious way
- 5 - 10 years of experience in the financial services/brokerage industry
- A high level of integrity, earning the respect and trust of his/her peer groups and executives
- Strong industry acumen, self-starter and the ability to work with minimal supervision
- Strong communication skills a must – verbal and written
- Personal confidence with outstanding leadership capabilities
- Ability to collaborate and work across a large and highly matrixed organization and collaborate/influence as appropriate
- Ability to work in a team environment, motivate team members and influence behavior of others
- Exceptional interpersonal and partnership skills and the ability to positively influence outcomes, particularly in difficult matters
- Highly motivated and able to adapt to changing priorities
- Must be able to work independently, and work effectively with all levels of management
- Superb efficiency in Microsoft Word, Excel, PowerPoint, Access and Project
- BA or BS/MBA preferred
