Business Integrity Associate Resume Samples
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Business Integrity Associate Resume Samples
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N Glover
Nadia
Glover
5753 Morar Garden
San Francisco
CA
+1 (555) 681 5163
5753 Morar Garden
San Francisco
CA
Phone
p
+1 (555) 681 5163
Experience
Experience
Philadelphia, PA
Business Integrity Associate
Philadelphia, PA
Armstrong-Johnston
Philadelphia, PA
Business Integrity Associate
- Provide guidance and mentoring on best practices for training development and procedures
- Deep dive and analyze workflow performance and proactively communicate regular updates, concerns, trends and the impact of changes to all internal stakeholders
- Drive product development with a team of world-class engineers, designers and product managers
- Provide guidance and mentoring on best practices for sales teams working within our systems
- Develop strong cross-functional partnerships with Policy, Legal, Operations, and Sales teams to solve policy implementation problems at scale
- Identify trends to enhance the support and detection processes and improve team efficiency
- Develop strong cross-functional partnerships with Sales, Policy, Legal, and Operations teams to solve policy implementation problems at scale
Chicago, IL
Associate, Business Integrity
Chicago, IL
Bashirian, Kozey and Leannon
Chicago, IL
Associate, Business Integrity
- Review and take action on suspicious advertiser behavior while identifying trend characteristics that can enhance automation
- Conduct in-depth investigations leveraging large and complex data sets
- Inform, influence, and execute new strategies and tactics using sound analysis and impact metrics to support your positions
- Surface key advertiser and user sentiment insights to key teams within Facebook serving as a strong cross-functional leader
- Apply your expertise in quantitative analysis, data mining, and data visualization to tell the story behind the numbers and understand user and advertiser sentiment better
- Develop and lead end-to-end project plans and ensure on-time delivery of critical Integrity initiatives
- Monitor models, rules, and analyst performance to optimize quality and correct deficiencies
present
Los Angeles, CA
Business Integrity Associate, Escalations
Los Angeles, CA
Conroy-Purdy
present
Los Angeles, CA
Business Integrity Associate, Escalations
present
- Investigate reported escalations across multiple channels on Facebook/Instagram and work with the right internal teams to prepare responses to user/press or partner inquiries
- Implement best-in-class escalations processes and practices for maintaining and exceeding productivity and quality service level agreements
- Take action on reported content, and remain up to date on key workflow changes, policy updates and operational guidelines
- Review and assess non-traditional reporting flows for high-risk escalations
- Gather, analyze and utilize relevant data and escalation trends to develop improvements to the overall escalation processes and procedures
- Track and analyze escalation performance metrics and SLAs
- Remain calm and operate efficiently when dealing with high-pressure escalations, grey areas
Education
Education
Bachelor’s Degree in Engineering
Bachelor’s Degree in Engineering
Ohio University
Bachelor’s Degree in Engineering
Skills
Skills
- Manage multiple projects simultaneously while maintaining close attention to detail and meeting short, frequently changing deadlines
- Partner with a variety of stakeholder teams to solve problems at scale and drive the business forward together
- Develop compelling analyses to execute data-informed initiatives that reduce malicious behavior on our platform, improve advertiser/customer experience, and drive growth via our content strategy
- Inform, influence, and execute new strategies and tactics using sound analysis and impact metrics to support your positions
- Conduct in-depth investigations leveraging large and complex data sets
- Influence product experience and strategies with operational insights and business understanding
- Drive product development with a team of world-class engineers, designers and product managers
- Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
- Define and analyze metrics that inform the success of products/projects
2 Business Integrity Associate resume templates
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1
Associate, Business Integrity Resume Examples & Samples
- Review and take action on suspicious advertiser behavior while identifying trend characteristics that can enhance automation
- Inform, influence, and execute new strategies and tactics using sound analysis and impact metrics to support your positions
- Surface key advertiser and user sentiment insights to key teams within Facebook serving as a strong cross-functional leader
- Monitor models, rules, and analyst performance to optimize quality and correct deficiencies
- Manage, coordinate, and/or support policy enforcement projects as needed
- Coach and mentor junior members on the team to drive impact ful results
2
Techops Infra Associate, Business Integrity Resume Examples & Samples
- Work with a small to medium-sized team of technical individuals on applications engineering/back-end infrastructure systems and related problems
- Strong understanding of analytics and leveraging large and complex data sets of massive scale structured and unstructured data to drive actionable insights
- Leverage technical skills such as PhP and other object-oriented programming knowledge to successfully drive infrastructure & tool improvements for new products and existing processes and workflows
- Partner with cross-functional teams such as Product and Engineering to lead or contribute to large scale strategic projects as well as solve ongoing operational problems at scale
- Lead with expertise regarding audience and advertiser behavior and policy impact, globally or regionally
- Be the gatekeeper of system integrity by deep-diving into stability issues if needed, managing or monitoring alerts, and communicating impact
3
Business Integrity Associate Resume Examples & Samples
- Develop strong cross-functional partnerships with Sales, Policy, Legal, and Operations teams to solve policy implementation problems at scale
- Develop, implement, and facilitate training programs that enable the growth and scaling goals of the organization
- Provide guidance and mentoring on best practices for training development and procedures
- Define key measurable objectives for training programs based on operational goals, develop the frameworks to measure the outcome of those programs, and use the data to improve their structure and delivery
- Perform analysis to identify training gaps, and develop effective and scalable solutions to address them
- Leverage data informed insights to drive operations improvements such as efficiency and accuracy
- Review and take action on suspicious activity while identifying trend characteristics that can enhance automation
4
Business Integrity Associate Resume Examples & Samples
- BA/BS degree with 0 - 1 years professional experience (quantitative disciplines such as math, statistics, computer science, information systems preferred but not a must)
- Ability to source and skillfully manipulate both internal and external data sets
- Highly motivated and hard-working with ability to think clearly under pressure, both individually and in team environment
- Strong critical thinker with demonstrated problem solving abilities in a professional setting
- Ability to rapidly assess, analyze and resolve complicated issues, and distill that complexity into simple and concise communication
- Demonstrated ability to follow-through on execution and procure necessary resources to ensure project completion
- Basic understanding of statistical analysis and strong Excel skills (knowledge of SQL or statistical software preferred)
- Avid Facebook user
5
Business Integrity Associate Resume Examples & Samples
- BA/BS degree with 3+ years professional experience
- Experience defining measurements and applying statistical analysis to evaluate process performance
- Ability to rapidly assess, analyze and resolve complicated issues, and distill that complexity into simple and concise concepts
- Experience in the area of training design and delivery preferred
6
Business Integrity Associate Resume Examples & Samples
- BA/BS degree with 3+ years professional experience (quantitative disciplines such as math, economics, statistics, analytics, computer science, information systems, physics, etc. preferred but not a must)
- Statistical analysis experience and strong Excel skills (knowledge of SQL or equivalent preferred)
- Experience in machine learning, predictive or descriptive analytics, preferred (but not a must)
- Strong communication skills, creative problem-solving and curiosity is a must
- Ability to break large, complex problems down into smaller pieces and distill that complexity into simple and concise communication
7
Business Integrity Associate Resume Examples & Samples
- Develop strong cross-functional partnerships with Sales, Policy, Legal, Engineering, and Operations teams to solve policy implementation problems at scale
- Provide guidance, thought leadership, and mentoring for global team located in 3 separate countries
- Define key measurable objectives for projects based on operational goals, develop the frameworks to measure the outcome of those projects, and use the data to improve their structure and delivery
- Perform analysis to identify gaps between policy and negative user experiences, and develop effective and scalable solutions to address them
- Leverage data informed insights to drive operations improvements such as content review efficiency and accuracy
- Experience in assessing, analyzing, and resolving issues
- Experience in people management or direct mentorship
8
Business Integrity Associate Resume Examples & Samples
- BA/BS degree with 4+ years professional experience (quantitative disciplines such as math, statistics, computer science, information systems)
- Critical thinking skills, with experience solving problems in a professional setting
- Understanding of statistical analysis and Excel skills
- Facebook user
9
Business Integrity Associate Resume Examples & Samples
- Responsibilities Develop compelling analyses to execute data-informed initiatives that helps clean up our Facebook ecosystem, protect users and business and drive great service
- Partner with Data Science, Product and Engineering teams to solve problems at scale
- Requirements 5+ years experience doing quantitative analysis
- BA/BS in Computer Science, Math/Finance, Physics, Applied Economics, Statistics or other technical field. Advanced degrees preferred
- 4+ years of Excel and SQL required
- Development experience in at least one scripting language (PHP, Python, Perl)
- Experience with reporting systems and efficient data pipeline architecture
- Experience with statistical analysis, and a statistical package such as R, MATLAB, SPSS, SAS, or Stata preferred but not a must
10
Business Integrity Associate Resume Examples & Samples
- Responsibilities Develop strong cross-functional partnerships with Policy, Legal, Operations, and Sales teams to solve policy implementation problems at scale
- Requirements BA/BS degree with 5+ years professional experience
- Operations experience, especially in defining measurements and applying statistical analysis to evaluate process performance
11
Business Integrity Associate Resume Examples & Samples
- Responsibilities Develop strong cross-functional partnerships with Sales, Policy, Legal, Engineering, and Operations teams to solve policy implementation problems at scale
- Leverage data informed insights to drive operational improvements such as content review efficiency and accuracy
- Requirements BA/BS degree with 6+ years' professional experience
- Experience in people management or direct mentorship would be advantageous
12
Business Integrity Associate, Escalations Resume Examples & Samples
- Investigate reported escalations across multiple channels on Facebook/Instagram and work with the right internal teams to prepare responses to user/press or partner inquiries
- Implement best-in-class escalations processes and practices for maintaining and exceeding productivity and quality service level agreements
- Use sound judgment, specific knowledge, signals and insights to drive scalable solutions to support Facebook/Instagram and our users
- Partner with cross-functional teams to solve for areas of need with reports, coverage and tool improvements
- Take action on reported content, and remain up to date on key workflow changes, policy updates and operational guidelines
- Review and assess non-traditional reporting flows for high-risk escalations
- Gather, analyze and utilize relevant data and escalation trends to develop improvements to the overall escalation processes and procedures
- Analyze all escalated service requests and collaborate with the cross functional teams to drive continuous improvement to process, policy, product or quality in the interest of improving site and user experience
- Track and analyze escalation performance metrics and SLAs
- Remain calm and operate efficiently when dealing with high-pressure escalations, grey areas
- Some weekend work will be required on a shift basis
- 4+ years of experience in an online operations, project management or online escalations environment
- Cross-functional and partnership skills
- Ability to communicate
- Ability to drive escalations through defined process to resolution
- Conflict management skills, negotiation skills and a sense of urgency
13
Business Integrity Associate, New Products Resume Examples & Samples
- Conduct in-depth investigations leveraging large and complex data sets using advanced statistical methodologies and tools
- Create and maintain insightful automated reporting and dashboards to track new product, business, and operational KPIs
- Gather insights through experiments, ecosystem analysis, etc. to drive new product direction, feature development, and initiatives
- Partner with cross-functional teams such as Product and Engineering to lead or contribute to multiple large scale strategic projects as well as solve ongoing operational problems at scale
- Strategically advise New Products Program Managers and influence Policy and Product changes/decisions based on the data-driven insights and expertise developed
- Ideate and iterate on operational process flows to support product launches factoring in risk, resources, user sentiment, and other requirements or constraints
- Coordinate and/or support major projects as needed
- BA/BS degree with 3+ years professional experience (quantitative disciplines such as Math, Statistics, Computer Science, Engineering, Information Systems)
- Experience with statistical and data analysis (e.g. significance testing, regression modeling, factor analysis, etc.) or experience in machine learning, predictive or descriptive analytics
- Ability to source and manipulate both internal and external data sets
- Strategic thinker with analytical and problem-solving skills
- Ability to develop and present business cases
- Analytical skills, with experience solving problems using data and providing practical business insights
- Experience with statistical analysis or SQL or Excel skills
14
Business Integrity Associate Resume Examples & Samples
- Establish strong cross-functional partnerships with Sales, Policy, Legal, and Operations teams to solve advertiser experience problems at scale
- Develop deep understanding of Facebook’s advertising policies and business landscape in EMEA
- Leverage data informed insights to drive operations improvements in tooling, measurement, and prioritization
- Perform analysis to identify gaps in our tools and processes that impact advertiser experience, and develop effective and scalable solutions to address them
- Culturally sensitive and experience understanding businesses and/or digital advertising in EMEA
- Experience working with languages such as SQL/Python/PHP preferred
15
Business Integrity Associate Resume Examples & Samples
- Develop strong cross-functional partnerships with Sales, Policy, Legal, Product, Engineering and Operations teams to solve policy and ad review problems at scale
- Support sales teams on Integrity related challenges in a timely fashion
- Track metrics and SLAs defined to identify systemic gaps and device scaled solutions to address them
- Identify policy enforcement gaps and educational needs for region, and develop effective and scalable solutions to address them
- Ability to unite teams with varying objectives on one common goal
- Self-starting, intellectually curious and creative individual comfortable operation in ambiguity
- Ability to remain calm and operate efficiently when dealing with high-pressure situations, grey areas
- Define reports for cross functional teams and regularly follow-up on them regarding trends, issues, goals and gaps
- BA/BS degree with 4+ years' professional experience across online operations, project management
- Ability to communicate according to different audiences
- Ability to convert business problems to scaled solutions
16
Business Integrity Associate Resume Examples & Samples
- Understand our team's most important metrics and measurement methods, and analyze these measurements to recommend improvements and remedial measures on an ongoing basis
- Define clear business problems and prioritize solutions using data analysis, developing success metrics to measure project performance and alignment with team mission and goals
- Effectively plan and manage complex projects from the initial ideation phase through final execution to further our mission
- Deep dive and analyze workflow performance and proactively communicate regular updates, concerns, trends and the impact of changes to all internal stakeholders
- Drive internal and external process improvements, consulting with cross-functional teams to understand needs and pain points related to tools support, solve workflow problems, and ensure internal tools and automation systems are fully leveraged
- Communicate clearly the progress of monthly initiatives to internal and external stakeholders, including the ability to synthesize feedback and adjust plans accordingly
- Experience in business analysis of processes, metrics, workflows and operations is a must
17
Business Integrity Associate Resume Examples & Samples
- BA/BS degree with 1-3 years' professional experience
- Highly motivated and hard-working with ability to think clearly under pressure, both individually and in a team environment
- Experience in risk and safety functions, public policy, or regulatory environment a plus
18
Business Integrity Associate Resume Examples & Samples
- Develop and maintain strong cross-functional partnerships with Sales, Policy, Legal, Product, Engineering and Operations teams to understand and solve both policy and ad review problems at scale
- Conduct in-depth investigations leveraging large and complex data sets to identify integrity-related trends impacting Facebook business partners
- Prioritize new processes or modifications to existing enforcement processes using sound analysis and impact metrics
- Define key measurable objectives for projects based on operational goals, develop the frameworks to measure those outcomes, and use the data to improve the advertiser experience
- Manage cross-functional projects from inception to completion which may include both technical and non-technical responsibilities
- BA/BS degree with 5+ years of work experience
- Critical thinking skills with problem solving abilities in a professional setting
- Experience executing on multiple simultaneous projects
- Experience collaborating with both technical and non-technical audiences
- Understanding of statistical analysis and data presentation skills
- Experience analyzing large datasets, generating insights and presenting solutions to various stakeholders
19
Business Integrity Associate Resume Examples & Samples
- Utilize data analysis skills to investigate new trends in policy violations and product abuse
- Perform analysis to identify gaps between policy and negative user experiences
- Establish strong cross-functional partnerships with Policy, Legal, Engineering, and Operations teams to solve policy implementation problems at scale
- Use analytical skill sets in a business organization to drive meaningful business impact by looking at problems through an operational lens
- BA/BS degree with 1+ of year work experience
- Data analysis skills
20
Business Integrity Associate Resume Examples & Samples
- Apply your expertise in quantitative business analysis, data mining, and the presentation of data to identify trends and opportunities in driving down policy and other nefarious behavior
- Analyze and interpret data in order to devise hypotheses on how spam and other nefarious activity is proliferating
- Implement effective countermeasures to eliminate spam based on these identified patterns
- Partner with Data Science, Product, Engineering and Operations teams to solve problems at scale
- 2+ years experience doing quantitative analysis
- Experience with large data sets and familiarity with SQL
- Development experience in at least one scripting language (PHP, Python, Perl) required
- Ability to break complex problems down into smaller pieces and distill that complexity into simple communication
- Communication skills, problem-solving and analytical skills
21
Business Integrity Associate Resume Examples & Samples
- Partner with a variety of stakeholder teams to solve problems at scale and drive the business forward together
- Develop compelling analyses to execute data-informed initiatives that reduce malicious behavior on our platform, improve advertiser/customer experience, and drive growth via our content strategy
- Manage multiple projects simultaneously while maintaining close attention to detail and meeting short, frequently changing deadlines
- Influence product experience and strategies with operational insights and business understanding
- Drive product development with a team of world-class engineers, designers and product managers
- Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
- Define and analyze metrics that inform the success of products/projects
- 5+ years of work experience in an analytical environment
