Care Coord Resume Samples

4.8 (134 votes) for Care Coord Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the care coord job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Resume Builder
CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Create a Resume in Minutes
SS
S Spinka
Shaniya
Spinka
3105 Kamryn Meadow
Phoenix
AZ
+1 (555) 775 8017
3105 Kamryn Meadow
Phoenix
AZ
Phone
p +1 (555) 775 8017
Experience Experience
Dallas, TX
Care Coord
Dallas, TX
Hilll-Schamberger
Dallas, TX
Care Coord
  • Leads and/or supports transition/discharge planning for patients moving between levels of care
  • The RN Care Coordinator provides clinical coordination services including assessment, planning, and intervention
  • Promote effective utilization of health care and monitoring of outcomes
  • Identify and initiate referrals for social service programs; including financial, psychosocial, community, and state supportive services
  • Assist with ongoing data collections
  • Responsible for following standards of care, policies and procedures as established within Allina and the Midwest Fetal Care Center
  • Provide regular updates to referring providers and sub specialists
San Francisco, CA
Clinical Services Care Coord
San Francisco, CA
Dooley-Hudson
San Francisco, CA
Clinical Services Care Coord
  • Contact both medical and behavioral health providers to ensure coordination of care and services, as per direction and supervision of care manager and manager
  • Work closely with network services team to identify and close network gaps
  • Assist UM staff in addressing access to care issues by coordinating with Aftercare staff, UM staff and facility and community MH providers
  • Identify resources for Beacon members or providers including coordination of access to 24 hour levels of care with providers with indicated
  • Provides support to the member navigating any type of provider service activity, including but not exclusively
  • Data entry of out of network treatment requests and coordination of out of network request process
  • Manage incoming faxes
present
Houston, TX
Assoc Patient Care Coord, Rancho, Las Vegas
Houston, TX
Conroy, Zemlak and Schuppe
present
Houston, TX
Assoc Patient Care Coord, Rancho, Las Vegas
present
  • Assist co - workers and team members with duties when requested, to include but not limited to, floating to other areas
  • Responsible for waiting room management and implementation of efficient customer friendly processes
  • Work cooperatively with all members of the care team and supports Patient satisfaction goals
  • Notify case management staff for HPN patient without defined PCP. Schedule appointments as necessary
  • Receive direction from Supervisor, Clinic Operations, and RN Manager
  • Notify patients of abnormal results with direction from provider or RN
  • Work with back office and front office staff to ensure smooth patient flow
Education Education
Bachelor’s Degree in Nursing
Bachelor’s Degree in Nursing
Rowan University
Bachelor’s Degree in Nursing
Skills Skills
  • Self-starter, highly motivated with high energy level
  • Interpersonal skills to drive collaboration, commitment and productivity when working with cross-functional teams, customers and end users
  • Flexibility to adapt to ongoing change and work in a fast-paced, customer driven environment
  • Evaluate, develop, mentor, coach, counsel and discipline department staff. Supports community personnel from other departments through coaching and mentoring to help achieve optimum standard of excellence. Addresses
  • Assist in maintaining the department budget, place orders for equipment and supplies as necessary
  • Demonstrates superior written and verbal communication and presentation skills
  • Basic to intermediate proficiency with Microsoft product suite (MS Word, Excel, Power Point, etc.); basic knowledge and experience with electronic mail and calendaring system in PC LAN environment. Ability to type
Create a Resume in Minutes

15 Care Coord resume templates

1

Care Coord Resume Examples & Samples

  • Provide effective care coordination, assessment and oversight across a continuum of services and settings for the high risk obstetric population with a focus on fetal anomalies
  • Responsible for following standards of care, policies and procedures as established within Allina and the Midwest Fetal Care Center
  • Serve as a patient/family advocate
  • Serve as a role model in promoting the interdisciplinary team approach
  • Collaborate with an interdisciplinary team to ensure comprehensive coordination of care
  • Participates in facilitation of weekly neonatal rounds team case discussion
  • Works collaboratively with fetal team in development of clinical care pathways
  • Facilitates chart prep, accessing and ensuring pertinent records are available for visits
  • Triage patient care needs while in clinic and via telephone encounters
  • Assess learning readiness based on cultural, age and educational level
  • Update and create patient EMR to accurately reflect plan of care
  • Provide regular updates to referring providers and sub specialists
  • Assist with ongoing data collections
  • Participate in quality assessment activities
  • Effectively engage/communicate/lead a multidisciplinary team in a group setting, including planning, coordination, of monthly multi-disciplinary fetal care meetings (bi-monthly and potentially cross campuses)
  • Promote effective utilization of health care and monitoring of outcomes
2

CM Ext Care Coord Rn-pd Resume Examples & Samples

  • Monitors levels and appropriateness of therapeutic and/or rehabilitative care
  • Conducts individual and team conferences to assist patients and family identify risk factors
  • Orders DME as ordered by the physician
  • Notifies members about the co-payment associated with the Skilled Nursing transfer
  • Communicates with physicians and other care givers regarding patient progress by monitoring, evaluating and analyzing clinical, functional and psycho-social status/progress
  • Bachelor's degree in nursing or healthcare related field preferred or current equivalent related work experience preferred
  • Case Management experience current, Team oriented and works collaboratively with multiple stakeholders
  • Assist in Quality and PI metrics and Innovations
  • Proficient in customer service and Medicare Guidelines
3

Rn-patient Care Coord Resume Examples & Samples

  • Minimum two (2) years recent Nursing experience in area of specialty in an acute care facility
  • Minimum one (1) year charge/management experience preferred
  • Membership in professional organization preferred
4

Assoc Patient Care Coord, Rancho, Las Vegas Resume Examples & Samples

  • Greet patients and check patients in and out
  • Ensure demographics including insurance information are correct in IDX. Update as necessary
  • Confirm Primary Care Physician with patient at check in
  • Answer phones and take messages or route incoming calls as per company policy
  • Receive direction from Supervisor, Clinic Operations, and RN Manager
  • Work cooperatively with all members of the care team and supports Patient satisfaction goals
  • Ensure all patients greeted and checked in and out, demographics are accurate, collect co pays, and enters charges
  • 1+ year experience in a health care environment
5

CM Cont Care Coord RN Resume Examples & Samples

  • Experience with educating/completing POLST and Advance Directives, either individually or in a class setting
  • Experience with providing patient and family education about managing symptoms of advanced illness, as well as adjusting to illness/preparing for end of life changes
  • Experience with articulating hospice/palliative care to patients who have been referred to those respective programs
  • Experience in research studies and recruitment of patients for those research studies
  • Experience in working in a multi-disciplinary team setting
  • ICU or Hematology/Oncology experience preferred
  • Position will require working in both Anaheim/Irvine Clinics as well as providing coverage for vacations
6

Resp Care Coord Resume Examples & Samples

  • Educate patients in a class room setting on various sleep disorders
  • Instruct patients on home diagnostic sleep equipment
  • Reading sleep studies and providing preliminary diagnosis to patients
  • Instruct patients on the proper use of therapeutic equipment used for Obstructive Sleep Apnea and other home ventilatory support systems
  • Process referrals to other sleep entities and healthy living providers
  • Assists in the planning, development and implementation of respiratory care programs that coordinate high quality, cost-effective care for patients with COPD, hypoventilation, neuro-muscular disease, Sleep Apnea and all other sleep disorders
  • Collaborates with managers, physicians and patient care staff to identify and resolve Sleep Disorder issues as well as Pulmonary Care Issues
  • Conduct follow up consultations with CPAP users to ensure adherence or refer patients to alternative treatment
  • Inform patients of the sleep physician's final results
  • Provide case manager consultations to patients referred by the physicians
  • In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives
  • Kaiser Permanente is an EEO/AA Employer
  • Minimum one (1) year of sleep disorder-related experience required
  • Recent experience facilitating performance improvement projects and experience planning, coordinating and implement programs preferred
  • Recent experience in patient education in respiratory disease and sleep disorders preferred
  • National Board of Respiratory Care-Sleep Disorder Specialist preferred
  • Certified Sleep Disorder Specialist and/or Certified Polysomnographic Technologist preferred
7

Acute Care Coord, RN Resume Examples & Samples

  • Coordinates care of patients in acute care. Assumes coordination role at the point of admission and through discharge with targeted coordination and follow-up. Identifies patient discharge needs. Assists in implementing patient care strategies to close gaps in medical care upon discharge. Identifies resources for patient self-management planning and discharge. Assists in developing and implementing care plans for medically complex patients. Identifies barriers to a successful discharge plan
  • Coordinates use of clinical and ancillary resources within and outside of the health system to achieve treatment goals specified in the patient care plan and facilities discharge
  • Participates in development of discharge plan with short and long-range care plan goals for patients. Keeping abreast of organizational developments and practices that may impact operations by participating in continuing education courses, professional organizations and seminars, reading current literature and maintaining professional contacts in the community. Assisting with the development of current evidence based protocols, policies, work flow/flow sheets, guidelines, etc. related to the provision of care within the acute care coordinator, RN model. Participating in committees as assigned
  • Interacts effectively with physicians, the acute care coordinator team, patients and their caregivers
  • Accountable for patient discharge
  • Adheres to infection control/safety guidelines
  • Adheres to HIPAA, TJC,CMS and OSHA regulations and policies
  • Attends Bi-weekly Acute Care Coordinator Meetings and Patient Family Services Meetings as scheduled
8

Acute Care Coord, RN Resume Examples & Samples

  • Coordinates care of patients in acute care.Assumes coordination role at the point of admission and through discharge with targeted coordination and follow-up.Identifies patient discharge needs.Assists in implementing patient care strategies to close gaps in medical care upon discharge.Identifies resources for patient self-management planning and discharge.Assists in developing and implementing care plans for medically complex patients.Identifies barriers to a successful discharge plan
  • Participates in development of discharge plan with short and long-range care plan goals for patients.Keeping abreast of organizational developments and practices that may impact operations by participating in continuing education courses, professional organizations and seminars, reading current literature and maintaining professional contacts in the community.Assisting with the development of current evidence based protocols, policies, work flow/flow sheets, guidelines, etc. related to the provision of care within the acute care coordinator, RN model.Participating in committees as assigned
  • Accountable for patient discharge,provide coverage to all units as needed for vacancies due to illness, disabilities and vacations.Will act as educator and preceptor to new employees
  • Adheres to HIPAA, TJC, CMS and OSHA regulations and policies
  • Will provide coverage for Manager absences; assisting the scheduler and acting as a resource for Home Care and Care Coordination questions
9

Provider Practice RN Care Coord Resume Examples & Samples

  • Requires 5 years nursing experience required for RN BSN (Bachelor degree in Nursing) or
  • 7 years nursing experience required for diploma or AD RN (Associate degree)
  • Multi-state licensure is required if this individual is providing services in multiple states
  • Experience in home health care preferred
10

CM Cont Care Coord Rn-pd Resume Examples & Samples

  • Recommends alternative levels of care and ensures compliance with federal, state, and local requirements
  • Coordinates transmission of clinical and benefit treatment to patients, families and outside agencies
  • Interprets regulations, health plan benefits, policies,and procedures for members, physicians, medical office staff, contract providers, and outside agencies
  • Acts as liaison for outside agencies, non-plan facilities, and outside providers
  • Minimum one (1) year clinical experience as an RN in an acute care setting, plus two (2) years of clinical experience as an RN in a licensed home health or hospice agency required
  • Hospice/ Palliative Care experience preferred
11

Care Coord / Auth / Scheduling Specialist Resume Examples & Samples

  • Types all patient referral correspondence for department
  • Retrieves journal articles for the faculty and residents
  • Maintains Colposcopy Results and Census Reports as per guidelines established
  • Distributes interdepartmental mail twice daily between the departmental office and the Family Practice Center
12

Supv Care Coord Ortho / Spine Resume Examples & Samples

  • Minimum of 5 years office experience required; 10-years office experience, preferred
  • Minimum of 5- years Patient Navigator/Coordinator, required
  • Must possess the leadership and communication skills to develop and coordinate an interdisciplinary program
  • Must be able to plan/coordinate patient care within the framework of standard clinical practice guidelines
  • Leadership and communication skills to coordinate care with the Orthopedic and Spine Program
  • Ability to effectively educate families and peers
13

Care Coord / Auth / Sched Spec Resume Examples & Samples

  • Answers multi-line telephone, screen calls, take messages and forwards to appropriate person
  • Maintains books and journals in the Departmental Library
  • Records and maintains the database for resident attendance for all departmental conferences
  • Coordinates and distributes emergency room billing sheets for the attending faculty
14

Clinical Services Care Coord Resume Examples & Samples

  • Responsible for routing utilization management requests, via fax and/or phone call to clinicians
  • Update authorization information in Beacon’s clinical system
  • Identify resources for Beacon members or providers including coordination of access to 24 hour levels of care with providers with indicated
  • Data entry of outpatient treatment requests
  • Data entry of out of network treatment requests and coordination of out of network request process
  • Assist UM staff in addressing access to care issues by coordinating with Aftercare staff, UM staff and facility and community MH providers
  • Work with supervisor on data collection
  • Manage incoming faxes
  • Serve as a backup support for all other administrative duties within the clinical department
  • Knowledge of Microsoft Office Suite and Share Point preferred
  • Excellent communication and organizational skills required
15

Clinical Services Care Coord Resume Examples & Samples

  • Contact members to assess, plan and monitor services members need to be maintained in the community
  • Contact both medical and behavioral health providers to ensure coordination of care and services
  • Develop appropriate treatment plans for members, monitoring outcomes
  • Identify resources that are available to allow members to be maintained in the community
  • Work with UM staff to ensure appropriate follow-up and follow-through for members being discharged from higher levels of care
  • Work with outpatient care management staff to proactively identify members needing additional support to be maintained in the community
  • Basic computer skills required, including MS Office; CareConnect
  • Will seek direction from licensed care management when dealing with members who need urgent or emergent triage for services
16

Assoc Patient Care Coord Resume Examples & Samples

  • Confirm primary care physician with patient at check in
  • Notify case management staff for HPN patient without defined PCP. Schedule appointments as necessary
  • Enter charges correctly and collect appropriate payments
  • Document all calls and messages appropriately according to company policy
  • Work with back office and front office staff to ensure smooth patient flow
  • Assist coworkers and team members with duties when requested, to include but not limited to, floating to other areas
  • Answer phone, take messages and route calls appropriately
  • Notify patients of abnormal results with direction from provider or RN
  • Work cooperatively with all members of the care team and support patient satisfaction goals
  • Resolve moderately complex issues and defer appropriately to supervision
  • Computer skills including Windows based applications
  • Medical assistant
17

Clinical Care Coord Resume Examples & Samples

  • Current license to practice nursing in Michigan is necessary
  • Demonstrates competence in coordinating care and multi-tasking
  • Experience in extreme flexibility in daily operations; ability to prioritize and re-prioritize multitude of daily calls
  • Demonstrates knowledge and experience with Continuous Quality Improvement
  • Demonstrates active participation on unit activities including but not limited to Professional Practice Councils, other committee or QI work
  • Willing to obtain Transplant certification- CCTC within one year of hire
18

Care Coord Resume Examples & Samples

  • Provide effective care coordination, assessment and oversight of cancer rehabilitation needs across a continuum of services and settings
  • Promoting effective utilization of health care and monitoring of outcomes based on the needs of individuals served
  • Network with oncology care coordinators and acute care case management teams to facilitate connections with CKRI cancer rehabilitation services
19

Case Manager Cont Care Coord Rn-pd Resume Examples & Samples

  • Encourages member to follow prescribed course of care (e.g., drug therapy, physical therapy)
  • Makes referrals to appropriate community services and outside providers
  • Participates with healthcare team/providers in actualizing outcomes by planning, evaluating and implementing decisions and strategies to achieve predetermined cost, clinical, quality, utilization and service outcomes
  • Strong communication skills, teamwork, and flexibility preferred
20

Oms Medical Care Coord Resume Examples & Samples

  • Resolve escalated complex transportation services PA reviews/dispositions based on business rules and workflow policies
  • Work with the Prior Authorization Unit staff members to monitor work queues and complete assigned tasks
  • Perform other duties and responsibilities as may be assigned from time to time
21

Care Coord Resume Examples & Samples

  • The RN Care Coordinator provides clinical coordination services including assessment, planning, and intervention
  • Patients are identified through predictive tools and referrals from providers, staff or community caregivers to facilitate clinical transition planning from the hospital when medically indicated
  • The RN Care Coordinator: Provides services for individual patients and on identified patient care areas to facilitate optimal patient outcomes
  • Collaborates with the healthcare team including, but not limited to: Attending/Specialty Physicians, Social Worker, Pharmacist, Admission Notification, Medicare Admission Review and Nursing to ensure the progression of an effective treatment plan and smooth clinical transitions in care
  • Addresses issues related to Intensity of Service and Severity of Illness to confirm medical necessity for admission and continued stay in conjunction with the centralized Medicare Admission Review Department
22

Care Coord Resume Examples & Samples

  • Utilizes professional education, clinical experience and established criteria and registries to determine and collaborate on suitability for effective care management
  • Utilizes and assists with design of predictive models to identify patients at risk and in need of care management
  • Assessment
  • Works with the patient/family/healthcare provider to develop a treatment plan which enhances patient outcomes – initiates and implements plan modifications as necessary through monitoring and re-evaluation to accommodate changes
  • Supports planning across the continuum independently and in collaboration with other care management professionals in specialty and inpatient areas as patient needs those services
  • Supports planning with community resources and external healthcare agencies to provide broadest available integrated network of support as needs indicate
  • Implementation/Coordination
  • Identifies barriers and works with patient/family to resolve them
  • Facilitates communication between patient/family and all members of the health care team
  • Addresses complex communication and planning issues as patient receives services across the continuum (in particular for patients with multiple consultants and services)
  • Monitoring/Evaluation
23

Case Mgmt Care Coord MSW Resume Examples & Samples

  • Initiates the case management process to ensure patients receive the appropriate level of services across the continuum. Ensures plan meets patient's clinical, psychological and discharge needs in collaboration with attending physician and interdisciplinary team
  • Ensures all admission and continued stays meet clinical criteria for appropriateness and medical necessity. Assesses discharge-planning needs and coordinates the delivery of services to meet these needs
  • Evaluates the health status of assigned patients by collecting and analyzing patient and family information. Expedites and coordinates the delivery of services to facilitate patients' progression through the healthcare system
  • Participates in interdisciplinary team meetings to ensure optimum patient care
  • Develops and maintains effective relationships with appropriate community resources, post-acute care facilities and medical-equipment providers to support patient care needs post discharge
  • Establishes rapport and works collaboratively with insurance companies to facilitate the patient’s transition to an appropriate level of care
  • Facilitates the discharge planning process through coordination with the interdisciplinary team and serves as a liaison to safely transition patients to the appropriate level of care. Proactively identifies and resolves issues
  • Acts as an educational resource and provides consultation to hospital medical staff regarding discharge planning process and applicable federal, state and local regulations; identifies benefits, implications and limitations of home care as appropriate
  • Evaluates patients’ educational needs concerning continuum of care and available services and provides information and materials regarding community resources, discharge options, and pre and post treatment options and costs to patient and patient families. Provides assistance in resolving clinical, psychosocial and financial barriers
  • Maintains documentation on discharge planning notes and charts on patient's record as performed
  • Monitors and controls the use of healthcare resources to achieve desired patient outcomes, decrease length of stay, and decrease resource utilization. Identifies and documents delays in case and service and reports findings to department director
  • Utilization philosophies and practices to support Patient Service Excellence, such as AIDET, rounding with purpose, and discharge calls, etc. to optimize healing environment and patient outcomes
  • Tracks and trends barriers to care; Makes recommendations and develops action plans to improve processes and systems
24

Tslc Clin Care Coord Rn-ltc Resume Examples & Samples

  • Determine departmental staffing requirements and assist in the recruitment, interviewing, and selection of personnel for the community or department
  • Monitor department work hours to ensure proper workflow and adequate staffing levels in compliance with state minimum regulations and sanctuary budgeted PPD hours
  • Evaluate, develop, mentor, coach, counsel and discipline department staff. Support community personnel from other departments through coaching and mentoring to help achieve optimum standard of excellence
  • Participate in community surveys and when necessary, develop a plan of correction for department deficiencies
  • Perform administrative duties such as completing medical forms, assessments, reports, evaluations, studies, charting, etc
  • Attend various committee meetings of the community as required. assist in preparing written and/or oral reports of the nursing service programs and activities to submit to such committees
  • Monitor compliance and accuracy in department charting requirements
25

Assoc Patient Care Coord, Rancho Dr Resume Examples & Samples

  • Responsible for waiting room management and implementation of efficient customer friendly processes
  • Communicate with clinical and clerical personnel about service issues and complaints
  • Handle patient calls accessing EMR and addressing patient concerns
  • Address and complete tasks, referrals, and stats on a daily basis, and access Imagecast to enter radiology orders
  • Receive direction from supervisor, clinic operations and RN manager
  • Make recommendations to adapt procedures, processes and techniques to accomplish the requirements of the position
26

LPN, Lcsw Managed Care Coord Resume Examples & Samples

  • Identifies members for high risk complications
  • Obtains clinical data
  • Identifies members that would benefit from an alternative level of care or other waiver programs
  • Enters all information collected into our internal clinical program, verifies and interprets the information, conducts additional assessments, as necessary, and develops, monitors, evaluates, and revises the member's care plan to meet the member's needs
  • Participates in coordinating care for members with chronic illnesses, co-morbidities, and/or disabilities, in conjunction with the member and the health care team, to ensure cost effective and efficient utilization of health benefits
  • Current, active, unrestricted LPN or LCSW license required in the state of Virginia
  • Candidate must reside in the state of Virginia
  • Occasional local travel required, as needed, to meet with members in their residence, hospitals, nursing facility, etc. Mileage/tolls reimbursed
  • Computer Skills: MS Office (Word, Excel, Outlook)
  • Telephonic case management exp. preferred
  • Knowledge of DME, ICD-10 codes, medical terminology preferred
  • Knowledge of community resources preferred
27

Provider Practice RN Care Coord Resume Examples & Samples

  • 3- 4 years of clinical experience in social work, counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment; or any combination of education and experience OR
  • 5 years nursing experience required for RN BSN (Bachelor degree in Nursing) OR
  • 7 years nursing experience required for diploma or AD RN (Associate degree); 3-5 years case management experience; or any combination of education and experience, which would provide an equivalent background
  • Previous experience in case management and telephonic coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders
  • Managed care experience required
  • Current active unrestricted license as an RN, LCSW, LMHC, LPC (as allowed by applicable state laws), LMFT, or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of New York state
28

Patient Care Coord / Fixed Resume Examples & Samples

  • Communication and delegation skills are essential
  • Orchestrates patient flow and bed assignments within the shift
  • Supports Associate's development of skill and knowledge
29

RN Patient Care Coord Weekend Days Med Resume Examples & Samples

  • Experience where leadership potential has been demonstrated
  • Trouble-shoots for patient safety, assessments, and care issues during rounds and throughout shift
  • Guides and collaborates with Case Managers to ensure appropriate patient resource use and movement
  • Supports flow of information and communications including interdisciplinary information and communications from Clinical Director to Associates and from Associates to Clinical Director
30

Clinical Care Coord Resume Examples & Samples

  • Assumes ten (10) hour responsibility and accountability. Coordinates and directs level of care appropriateness with admission status determination. Uses discretion and independent judgment in applying initial screening criteria standards as well as Medicare regulations and evidence of coverage
  • Collaborates in developing goals, evaluating staff and maintaining regulatory compliance. Serves as a role model as well as a resource to staff, patients and families, and the interdisciplinary team. Coordinates unit specific quality / process improvement initiatives
  • Demonstrates leadership abilities and assumes a supervisory role
  • Collaborates with the Director / Nurse Manager on the hiring, corrective action and evaluation processes for staff as well as labor relations issues / concerns. Assesses and/or completes staff performance appraisals
  • Assesses the learning needs of staff and assumes responsibility for ensuring continued professional growth and development by promoting an environment conducive to learning. Provides educational opportunities for hospital clinical staff via in-service programs regarding level of care criteria and managed care principles
  • Ensures the delivery of quality patient care within nursing unit(s). Conducts administrative and clinical support functions in a manner that facilitates effective measures of operation of the hospital during assigned hours. Directs the nurses and unit staff in coordination of care
  • Completes planning using high risk admission and discharge criteria set. Anticipates needs of medical / psychosocial in high risk patients, e.g. chronic diagnoses, top ten DRGs, patients frequently accessing care, etc. Initiates and follows appropriate clinical pathways and plans of care. Assigns all patient beds and staff assignments for all admissions based on patient acuity, productivity and skill level
  • Performs daily rounding with physician and care team to proactively progress the patient’s plan of care and discharge. Queries the physician, residents / interns, mid-level clinicians and other clinicians for clarification and to obtain accurate and complete documentation as needed, based on current clinical findings, prescribed treatment, medical interventions and / or procedures
  • Reviews urgent cases authorized for one (1) day, within 24 hours of admission. Reviews concurrent cases and discharge plans in timeframes determined in the review process with external entities
  • Completes a discharge needs assessment on all admissions. Coordinates simple discharge planning, i.e., DME, transportation. Coordinates discharge plan related to patient needs and payer requests. Assures patient education is complete and documented. Acts as a clinical role model to the nursing staff
  • Ensures appropriate clinical documentation to support level of care. Analyzes the patient’s current clinical status, treatment plan and past medical history to identify potential gaps on physician documentation. Identifies the principal diagnosis and all secondary conditions, co-morbidities, complications and procedures that have been documented in the medical record
  • Monitors quality and appropriateness of treatment and discharge planning, ensuring that goals are obtainable and measurable. Provides information regarding options for discharge planning as outlined by payer benefits
  • As required, provides clinical data as part of the telephonic or electronic review process to external parties to ensure continued stay authorizations
  • Coordinates appeals with MD’s, APRN’s and external entities. Responsible for generating appeal requests post discharge. Conducts clinical reviews with third party payers. Initiates and monitors clinical and administrative appeals in order to maximize reimbursement for provision of service. Conducts intermittent chart reviews for all patients admitted to inpatient programs to ensure that patients meet level of care for admission and continuing care. Utilizes Interqual to document level of care appropriateness
  • Reports any uncovered or at risk days to Director Care Coordination and the treatment team. Appropriately interfaces and attends “denials” meetings with patient accounts regarding uncovered days and status of appeals
  • Acts as liaison between patient, physician, family and health care team regarding plan of care and progress towards goals
  • Proactively identifies and removes barriers that impede the progress of care. Assures appropriate sequencing of care / interventions for optimal results and smooth transition along hospital care and continuum
  • Performs standard of care / core measure audits and accreditation / compliance activities
  • Adheres to all standards and policies regarding safety / patient safety initiatives
  • Work requires current license as a Registered Nurse in the State of Massachusetts. A Bachelor’s degree in Nursing, business or other health care related field is preferred with a minimum of three (3) years clinical experience. Clinical expertise in specialty area. Previous supervisory experience strongly preferred
  • BLS certification required. ACLS and other certifications per unit requirements
  • Ability to analyze clinical, financial and social situations, identifying problems and alternative courses of action. Willingness to be flexible, resourceful and creative in problem solving. Work is not standardized and requires a high degree of prioritization skills
  • Ability to act independently and offer suggestions and new ideas for improving performance and operations. Ability to guide and direct the health care team to assure optimal outcomes
  • Ability to organize and present information clearly and concisely. Keeps supervisor, peers, physicians, interdisciplinary team members, patients and families informed about progress, problems and developments
  • Work requires the ability to proofread and check documents for errors as well as the ability to use a keyboard to enter, retrieve, and transform data
  • Demonstrated interpersonal skills in order to effectively communicate with physicians, patients, families and other members of the interdisciplinary team
31

Clinical Services Care Coord Resume Examples & Samples

  • Contact members to assess, plan and monitor services members need to be maintained in the community, as per direction and supervision of care manager and manager
  • Contact both medical and behavioral health providers to ensure coordination of care and services, as per direction and supervision of care manager and manager
  • May interface with health plan/customer to coordinate care for members
  • Work closely with network services team to identify and close network gaps
  • Support to UM staff to ensure appropriate follow-up and follow-through for members being discharged from higher levels of care
  • Triage and referral services to ensure appropriate referrals for low acuity members, follow up ICM activities to ensure connection with services, appropriate progress in connection with services
  • Support to outpatient care management staff to proactively identify members needing additional services, resources or support to be maintained in the community
  • Research and resolve authorization errors
  • Demonstrate proficiency and utilization of all Horizon and Beacon systems and serve as subject matter expert on benefits, eligibility and claims issues
32

ASD & Dev Dis Care Coord Resume Examples & Samples

  • Serve as a resource and liaison for the medical center departments they are supporting, for the ASD and developmental delayed population
  • Participate in the development and maintenance of the appropriate data bases necessary to monitor and track the outside vendored therapy services, for the ASD and developmental delayed population
  • Regional coordination of the therapists (Speech, Occupational Therapy and Physical therapy) in the dissemination of updates and facilitating exchange of information etc., for the ASD and developmental delayed population
  • Communicate and maintain professional relationships with other integrated departments (e.g. Outside Referrals, Regional Utilization Management, Affiliated Provider Services etc.) Maintain contact with the ASD teams in the local areas
  • Minimum six (6) years working as a fully licensed Occupational Therapist, with minimum three (3) years working with Pediatric population
33

Tslc Clin Care Coord Rn-ltc Resume Examples & Samples

  • Assist in maintaining the department budget, place orders for equipment and supplies as necessary
  • Monitor department work hours (including vacation and holiday schedules), personnel, work assignments, etc., to ensure proper workflow and adequate staffing levels in compliance with state minimum regulations and sanctuary
  • Assist the Education Director in developing, implementing, and conducting in-service training programs that relate to the nursing service department. Ensure the continuing education requirements, which allow licensed
  • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, TSLC Corporate Integrity Program, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior
  • Must have 1 year experience in a supervisory capacity in a hospital, long-term care environment, or other related healthcare facility
  • Flexibility to adapt to ongoing change and work in a fast-paced, customer driven environment
  • Interpersonal skills to drive collaboration, commitment and productivity when working with cross-functional teams, customers and end users
  • Self-starter, highly motivated with high energy level
  • Basic to intermediate proficiency with Microsoft product suite (MS Word, Excel, Power Point, etc.); basic knowledge and experience with electronic mail and calendaring system in PC LAN environment. Ability to type
  • Primarily works inside with frequent kneeling, crouching, reaching, lifting, sitting, walking, bending and lifting. Must be able to push, pull, move and or lift a minimum of 25 pounds to a minimum height of 3 ½ feet and be
  • Subject to exposure to noise, infectious waste, diseases, conditions, etc. including TB, HIV, HEP B viruses. May be subject to the handling of and exposure to hazardous chemicals
  • Must be able to speak, read and write the English language in an understandable manner
  • Must be able to relate to and work with ill, disabled, elderly, emotionally upset and at times hostile individuals within the community. Must possess the ability to deal tactfully with personnel, residents, family members, visitors,