Client Onboarding Analyst Resume Samples
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Client Onboarding Analyst Resume Samples
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NB
N Brakus
Natalie
Brakus
579 Alysa Common
New York
NY
+1 (555) 539 6209
579 Alysa Common
New York
NY
Phone
p
+1 (555) 539 6209
Experience
Experience
Phoenix, AZ
Client Onboarding Analyst
Phoenix, AZ
Conroy, Kozey and Tromp
Phoenix, AZ
Client Onboarding Analyst
- Identifies and suggests process improvements. Assists in the implementation of validated process improvements
- Checking and providing approval of work conducted by junior team members
- Developing good working relationships with Product Specialists and Portfolio Management team to ensure effective communication of pipeline key data
- Manage work pipelines and be aware of when to escalate issues to Management/Regional Heads
- Provide assistance in negotiation of contracts, terms and conditions etc., with the support of legal/compliance
- Participate in initiatives to improve the client and account management process
- Accurate and timely management of his/her own workflows and overall pipeline of open requests under direction of team leads
Boston, MA
Snr Client Onboarding Analyst
Boston, MA
Hegmann, Durgan and Pacocha
Boston, MA
Snr Client Onboarding Analyst
- Providing feedback to continually improve the process
- Identify issues with the process, create and drive a solution, once having gained approval from Team lead and regional/global manager
- Assist with balancing team work load
- Managing some Platinum Clients relationships and providing back-up for others
- Manage your own pipelines and be aware of when to escalate issues to Lead analysts/Regional Heads
- Take responsibility for your own pipeline whilst at the same time assisting/coaching new members of the team
- Owning onboarding a new opportunity end to end
present
Chicago, IL
Intermediate Client Onboarding Analyst
Chicago, IL
Kris and Sons
present
Chicago, IL
Intermediate Client Onboarding Analyst
present
- Assist the department manager to create and drive solutions
- Providing feedback continually to improve the process
- Provide information and provide solutions to customers as the first / dedicated point of contact
- Assist the team lead to create and drive solutions
- Provides innovative solutions to clients
- Liaison with the Clients Sales Management / Relationship community across EMEA as well as other regional hubs
- Work in a virtual team environment
Education
Education
Bachelor’s Degree in Control
Bachelor’s Degree in Control
Michigan State University
Bachelor’s Degree in Control
Skills
Skills
- Strong organization skills with an excellent attention to detail
- Highly computer literate and able to learn new applications quickly
- Good knowledge of MS Office Suite, strong Excel skills are an advantage
- Strong KYC/AML knowledge and knowledge of EMIR and Dodd Frank
- Open minded, - able to share information, transfer knowledge and expertise to fellow team members
- Detail oriented and good organizational skills
- Accuracy and attention to detail - pays particular attention to detail and accurate data/work
- Ability to focus on high quality work while under pressure
- Good academic qualifications would be desirable
- Exhibit good attention to detail while focused on delivery
10 Client Onboarding Analyst resume templates
Read our complete resume writing guides
1
ISG Snr Client Onboarding Analyst Resume Examples & Samples
- Following the onboarding processes for different desks oRegistering the request in the pipeline and then providing relevant status updates to end users (i.e. Credit Officers, Legal heads, Desk Heads and general managers)
- Providing feedback to continually improve the process
- Manage your own pipelines and be aware of when to escalate issues to Lead analysts/Regional Heads
- Managing some Platinum Clients relationships and providing back-up for others
- Assist with balancing team work load
- Identify issues with the process, create and drive a solution, once having gained approval from Team lead and regional/global manager
- Pro-actively build and measure client satisfaction through client visits and benchmarks
- The ideal candidate will have knowledge of the full spectrum of products across Equities, Fixed Income and FX, prime Brokerage, Futures, clearing and commodities
- Excellent Interpersonal skills – ability to build relationships quickly and to gain respect/influence with key clients/internal contacts
- A good general academic background
2
ICG Markets Client Onboarding Analyst Resume Examples & Samples
- Deliver overall client satisfaction while at the same time meeting the firm's global audit, compliance, risk and control requirements. Overall this includes
- Assessing, executing and documenting anybespoke onboarding processes for different desks as required
- Identify and escalate issues with the processes
- BA/BS Degree with 5+ financial services related experience
- Proven self-starter with the ability to work independently while supporting the overall goals of the team
- Good working knowledge of MS Office Suite Cantonese and Mandarin is a plus
3
Client Onboarding Analyst to AVP Resume Examples & Samples
- Be a central point of contact in Hong Kong for all Dodd Frank related questions raised by the Business teams and Clients in APAC
- Play a key role in the teams Dodd Frank action plan
- Manage daily compliance functions to ensure compliance with Dodd Frank rules
- Manage onboarding processes and procedures to comply on an on-going basis with Dodd Frank requirements
- Maintain strong working relationships and liaise with internal and external counterparts including Clients, Sales, Trading, Credit, Legal and Operations
- Participate in the enhancement and maintain internal systems for workflow management and data storage
- Resolve and escalate issues proactively and in a timely fashion
- Develop strong working relationships with existing institutional clients
- Track and monitor potential onboarding issues and delays
- Respond to queries regarding the status of specific requests or new clients
4
Client Onboarding Analyst Ayala Avenue Resume Examples & Samples
- Conducts research on new clients to obtain company KYC data from public sources
- Liaises with the client, front and middle office staff to obtain required KYC and legal documentation prior to set-up
- Screens entity names against sanctions, adverse news and politically exposed persons lists
- Escalation of due-diligence findings to Senior Management and the Compliance function
- Enters and maintains customer data and documents into customer database
- Knowledge of the client KYC onboarding process and knowledge of AML regulatory requirements desirable
- Research and analytical skills, with the ability to summarize complex findings
- Attention to detail and organization skills
- Proficiency with Microsoft Office application
- Open to shift work (including mid-shift and night shift schedules)
5
Mod Client Onboarding Analyst Resume Examples & Samples
- Research and analytical skills with the ability to summarise complex findings
- Strong written and verbal communications skills
- Experience working within a financial institution
6
Client Onboarding Analyst Resume Examples & Samples
- Provide full assistance to Front Office personnel on account opening, Client ID, Credit Approval, Legal Documentation, and Collateral processes
- Quick turnaround for a majority requests in terms of Client ID/Anti-Money Laundering documentation for cash trading
- Understand and communicate account structures to Front Office, liaise with Client (and sales personnel where appropriate) to obtain required information, and coordinate delivery of appropriate documentation to Client ID, Credit Risk Management, or Negotiators, as appropriate
- Liaise with sales and trading middle office to assist with data quality issues
- Become ‘expert’ on regulatory framework (e.g., Dodd Frank, FINRA 2111, Foreign Account Tax Compliance Act (“FATCA”)) driving account opening process and keep abreast of associated changes
- Understand and communicate importance of Ethics & Control surrounding CS account opening processes and procedures
- Assist the Front Office implement projects related to static data maintenance, Know-Your Customer, or other general account related requirements
- Assist the Front Office to help implement projects related to regulatory changes, or associated remediation arising from regulatory changes
- Proactively assist in maintaining correct static data in account opening systems such as CMS and iCON, and Framesoft
7
Client Onboarding Analyst Resume Examples & Samples
- Support Front Office with the relationship on-boarding process, particularly documentation formalities validation and client data management
- Support Front Office as a single, one-stop shop for account lifecycle management queries, from account opening, maintenance to closure
- Other ad-hoc duties
8
Am Im Client Onboarding Analyst Based Resume Examples & Samples
- Control oriented
- A strong team player who can develop strong relationships with partner groups quickly
- A sense of urgency and an ability to prioritise situations required
- Communication and problem solving skills
- Fluent English, Written and spoken
- Excel knowledge is required
9
Client Onboarding Analyst Resume Examples & Samples
- Liaising with front and middle office staff to confirm the status of customer relationships
- Entering and maintains customer data and documents into customer database
- Helping build and maintain team procedures and make suggestions for enhancements
10
MYS Ctsm Pg-client Onboarding Analyst Resume Examples & Samples
- Customer interaction, documentation issuance and review
- Day-to-day management of the Asia Account Opening and Maintenance processing, including daily management of in-process, pended, and regional service related activities, ensuring the country account opening requirements are clearly defined to support ALL scenarios of account opening and maintenance requirements, and delivery of very high quality service to customers and internal partners
- Perform day-to-day operational tasks in account opening and account maintenances
11
Intermediate Client Onboarding Analyst Resume Examples & Samples
- Attend regular conference calls with customers to provide updates on the account opening status guidance for the completion of documentation as required
- Liaison with the Clients Sales Management / Relationship community across EMEA as well as other regional hubs
- Updating of documentation and processing status in the inventory database as per clearly defined processes
- Documentation lodgement upon completion of account opening/product set-up
- Ensuring that all customer, Implementation inquiries are responded to within a 24 hour period
- Liaison with the management team and colleagues at a team meetings / discussion forums
- Attend regular calls with customers, Implementations and Relationship / Client Sales Management teams in order to ensure deal/account opening progression
- Ensure high levels of client satisfaction through strong product, process and client knowledge
- Drive consistently high levels of client satisfaction
- Review MIS on a regular basis and update the internal monitoring system to reflect current status of the deals
- The ideal candidate will have a strong knowledge of the review of customer documentation or legal or KYC documentation in the banking industry
- Customer communication experience/customer services (written/ verbal) (internal/external customers ) is a must
- Working knowledge of a variety MS office tools (e.g. Word, Excel, Power point)
- Ability to effectively influence
- Operations banking knowledge is a must
- Additional language skills is a must (French, German, Spanish, Dutch, Italian)
12
Client Onboarding Analyst Resume Examples & Samples
- Assist Senior Onboarding analysts onboard clients through the population of account opening, market opening and tax documentation, ensure all documents are collected, verified and stored, and provide status back to the client
- Perform client documentation searches across internal and external sites and compile client profiles
- Provide guidance in the role of subject matter expert in the areas of account opening, tax and local market documentation to both Citi staff and external clients
- Participate in initiatives to improve the client and account management process
- 3+ years’ experience in financial services
- Strong communications and presentation skills
13
Client Onboarding Analyst Resume Examples & Samples
- Must have experience of/desire to work in a deadline oriented department
- To be part of an organisation that is committed to becoming a market leader in Client Service
- An opportunity to learn about multiple products
- Opportunity to develop individual and team profiles
- High level exposure to sales, trading, technology, product development and clients
- Potential to become involved with client on boarding project analysis, user acceptance testing and deployment
- Communication within the global arena
- Ability to work with a remote management is a must
- Excellent awareness of and adherence to audit & risk controls
- Good academic qualifications would be desirable
14
MYS Ctsm Pg-client Onboarding Analyst Resume Examples & Samples
- Day-to-day management of the Asia Account Opening and Maintenance processing, including daily management of in-process, pended, and regional service related activities, ensuring the country account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, and delivery of very high quality service to customers and internal partners
- Willing to embark on continuous on the job training for end-to-end product knowledge
- Perform the dual roles of maker and checker independently with great attention to detail
- Support the team lead in handling cases and client queries
15
Intermediate Client Onboarding Analyst Resume Examples & Samples
- Credit
- Settlement Ops
- Accounts Control Operations/KYC
- 5+ financial services related experience
- Familiarity with industry related directives such as Dodd-Frank, EMIR and FATCA
- Proven self-starter with the ability to work independently while supporting the overall goals
- Of the team
- Cantonese and Mandarin is a plus
16
Client Onboarding Analyst Resume Examples & Samples
- Creation of Excel reports to analyse and report on client onboarding team progress using excel and other tools
- Running and distributing regular reports on daily/weekly/monthly basis
- Following up and assisting Operations Managers from across the department regarding data quality issues
- Ultimately help creating requirements for an online reporting solution
- Excel Wizard including some macro capabilities
- Understanding of key statistics concepts
- Experience of the MS Office suite of applications, specifically Excel, Word and PowerPoint
17
Intermediate Client Onboarding Analyst Resume Examples & Samples
- Capital markets sales
- Settlement Operations
- Owning the onboarding request from end to end
- Ensuring the continued progression of the onboarding request through the processes as quickly and effectively as possible
- Assessing, executing and documenting any bespoke onboarding processes for different desks as required
- Effectively following up with clients in a timely and professional manner
- Keeping track of loose ends and closing them out on a timely basis which includes following up with internal and external parties when activities go beyond their expected duration
- Escalating issues as appropriate
18
Client Onboarding Analyst Resume Examples & Samples
- To perform responsibilities of Statement Rendition Supervisor that include: end-to-end statement rendition process control, procedure ownership and timely update, investigation of issues and complaints related to statement rendition, leading changes in the process)
- To perform back up function of ADU Supervisor
- To perform functions of BSRM for ADU service providers
- To manage and control customers’ account opening/closing activity, including keeping customer account opening documentation
- To be fully aware and comply with applicable local NBU, state regulation and Citibank requirements and policies
- To provide consultations to internal customers on local banking legislation and international banking practices on account opening/closing/changing activity
- To control and maintain the proper internal and external documentation on customers’ accounts
- To maintain the bank’s customers database and other customer related databases
- To participate in technical projects involving account opening processes
- To prepare and control NBU and corporate reports
- To keep and maintain expiring documents database, deferral database and produce appropriate reports for management
- To perform all required maintenance in Flexcube system related to ADU processes (account opening/closing, interests and charges maintenance etc.)
- Scanning of account opening packages
- Signature verification and authority check of customer’s documents related to account opening
- To perform other tasks of the employer if needed
- To ensure execution of the internal control procedures and policies related to the unit activity
- Minimum 2 years of experience in banking
- Minimum 2 years of experience in account opening of all type of customers is preferred
- Knowledge in NBU regulations related to account opening
- Knowledge in local regulation related to securities accounts
- Strong user of MS Office
- Higher degree in Economics/Banking/Law
19
Intermediate Client Onboarding Analyst Resume Examples & Samples
- Responsibilities include workflow coordination, compliance, control, audit functions, transaction authorization, signoff and project support for ISG Operations
- Responsible for demarketing remediation initiative management/execution, and then with developing a BAU process for review and monitoring going forward
- Develop business goals, plans, and execution of these plans and key strategic initiatives
- Responsible to support identification of consistent client solutions and process improvements to eliminate manual functions to improve Global performance
- Candidate must be a self-starter who possesses a BA/BS degree or equivalent work experience in financial services/military with emphasis on people management, risk control, reconcilement and accounts
- Candidate must have strong Excel knowledge to include creation of complex macros, pivots, vlookups and other features
- Prior Operations Management and remediation project experience a plus
- Must have strong project management/organizational skills to include management of the Project Management Tool for all status/ progress and ensure project reporting tool is kept up to date
- Must have strong PC skills including MS Windows, Word, Excel, and Access
20
Client Onboarding Analyst Resume Examples & Samples
- Identifies receipts and reviews documents
- Ensure accounts are in compliance with regulatory rules to conform with OTC clearing requirements. Communicates with Credit, Legal, KYC, and Accounts teams to ensure each step in the on-boarding process is completed prior to account opening
- Sort documents for shipping to investors and custodians. Must have good analytical skills and attention to detail
- Experience with Excel and SharePoint
- Manage work pipelines and be aware of when to escalate issues to Lead analysts/Regional Heads
- To identify issues with the process, create and drive a solution, once having gained approval from Team lead and regional/global manager
- Person Specification
21
Client Onboarding Analyst Resume Examples & Samples
- Efficiently managing the requests in their pipeline while providing relevant status updates to end users (i.e. regional head, credit officers, legal heads, desk heads and general managers)
- Assist the team lead to create and drive solutions
- Take an active part in developing and maintaining MIS on end to end processes for tracking turnaround times of deliverables from team and other processing areas
22
Wcob Client Onboarding Analyst Resume Examples & Samples
- Work closely with Sales and clients in facilitating on-boarding requests
- Coordinate across all facets of the client on-boarding lifecycle including documentation collection and validation, reference data creation and enrichment, credit review and legal agreement execution
- Serve as a single point of contact for on-boarding inquiries and escalations
- Ensure execution of all appropriate due diligence requirements prior to on-boarding
- Experience in financial services, preferably Investment Banking
- Client onboarding experience is preferable. Knowledge of KYC and due diligence requirements is required
- Strong client focus and ability to partner with various internal groups and front office
- Individual must be results driven, pay attention to detail and be willing to break down barriers and obstacles
- Focused on delivering a seamless and smooth "client experience"
- Ability to successfully influence many different groups and individuals to deliver high quality and timely results
- Ability to directly address conflicts and escalate issues where appropriate
- Strong communication skills are a must
- Comfortable working with a team and individually to deliver results
- Understanding of IB infrastructure, applications, and businesses/products - nice to have
23
MYS Ctsm Pg-client Onboarding Analyst Resume Examples & Samples
- Strong interpersonal skills, pro-active; team player but also able to work independently
- Highly-motivated, persistent, and able to work in a structured, high volume, time-sensitive, high-risk environment
- Proficient in Microsoft Office Applications
24
Intermediate Client Onboarding Analyst Resume Examples & Samples
- Responsible for customer interaction, documentation issuance, review and system setups. Demonstrates high level of diligence, motivation and organizational skills
- Focuses on timely and accurate delivery of all account opening functions, as well as delivering superior customer service and resolution of customer issues
- Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities, ensuring account opening requirements are clearly defined to support all scenarios of account opening and maintenance requirements, to include delivery of very high quality service to customers and internal partners
- Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams
- Determines new work procedures, analyzes complex and variable issues with significant departmental impact
- Ensures consistent delivery of high quality service to customers through meeting or exceeding customer expectation guided by service level agreements and efficiency/accuracy standards
- Ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices
- Establishes and maintains close working relationship with clients and within team to facilitate an open and direct communication of issues, needs, queries, etc., in such that these may be responded to in an efficient, prompt and professional manner
- Embarks on continuous on the job training for end to end product knowledge
- Understands client requirements and implement them correctly. Understands new customer requirements and ensure adequate support to new customer requirements and initiatives
- Monitors customer satisfaction and service level and drive process changes
- Provides innovative solutions to clients
- Ensures a strong and robust processing environment with effective controls. Establishes risk management practice. Maintains a strong culture of risk and controls in the team through various processes and check points
- Work in a virtual team environment
25
Client Onboarding Analyst Resume Examples & Samples
- The role involves working with internal business partners to collate and issue customer documentation packages for account opening. The primary functions performed are document preparation, documentation review and data entry. The complete process is time sensitive and bound by SLA that must be achieved in order to meet client expectation and future business prospect
- The ideal candidate should have a minimum 3- 5 years banking experience
- Good interpersonal communication skills. Able to communicate with Internal and External Business Partners
- Strong verbal and written communication skills – English and Japanese
- Strong execution skills in a multi tasking mode
- Should be open to working staggered hour/shift/ over weekend and on public holidays
26
Intermediate Client Onboarding Analyst Resume Examples & Samples
- Ensuring that all queries are responded to within a 24 hour period
- Customer communication experience (internal/external)
- Highly organised
- Extremely detailed focused
27
Assoc Client Onboarding Analyst Resume Examples & Samples
- Bachelor’s Degree in Business Administration
- 1 to 3 years of experience in Relationship Manager analyst or Financial Analyst
- Customer Service experience a must
- Experience in the banking industry preferable
- Strong Communication
- Ability to build and foster strong working relationships with managers, peers and business partners
- Ability to organize and prioritize work to meet tight deadlines, research and respond to inquiries promptly (sense of urgency) and accurately
- Bilingual: English and Spanish a must
- High business ethics & standards
- Hands-on, self-driven and passionate
- Quality and Customer Service oriented
- Able to visit clients
- Customer Service Oriented
- Ability to interact at different levels of the organization
28
MYS Ctsm Pg-intermediate Client Onboarding Analyst Resume Examples & Samples
- The Account services unit involves working with internal business partners including product, legal, compliance, operations and technology on multiple regional and global strategic initiatives and projects. These projects currently include FATCA, GCOAS, Client On Boarding, Workflow, MIS
- The ideal candidate should have a minimum of 5+ years banking operations experience which should include managing / interaction with a team
- Legal, Documentation or operations experience would have a strong advantage
- Strong analytical and problem solving skills, including strong MS office product suite experience
- Strong exposure to operations controls, defining, implementing, calibrating, and reporting on controls
- Degree holder, post graduate degree would be an added advantage
- Documentation and legal background would be an added advantage
- Working knowledge of operations processes in financial services
- Able to communicate with internal and external business partners
- Strong verbal and written communication skills – English Language
- Strong Project management skill including financial cost management skills
- Strong execution skills in a multi-tasking mode
- Ability to interact confidently with senior management and/or regulators
- Ability to coach and develop people, identifying and retaining talent
- Able to strive under pressure and covert opportunity from risk
- Should be open to working staggered hour/shift/over weekend and on public holidays
29
Client Onboarding Analyst Resume Examples & Samples
- Work with clients and sales teams to obtain necessary documentation for account opening
- Liase with client on obtaining tax forms and supporting documentation
- Populate account opening, market opening, and tax documentation. Ensure all documents are collected, verified and stored, and provide status back to the client
- Provide guidance in the role of subject matter expert in the areas of account opening, tax, and local market documentation to both Citi staff and external clients
- Support ad hoc projects (e.g. Tax remediation project for Futures/OTC Clearing Accounts)
- Extensive years of experience in financial services
- US Tax documentation, IRC Chapter 3 and 4, and experience with FATCA strongly desired
- Knowledge of capital market products a plus
30
Client Onboarding Analyst Resume Examples & Samples
- Moving the on-boarding request through the process as quickly and effectively as possible to minimise cycle time (liaising with KYC/Legal/Credit)
- Specific responsibilities include
- Must have good analytical skills and attention to detail
31
Client Onboarding Analyst Resume Examples & Samples
- Manage physical and digital pdf incoming and outgoing mails with proper records
- Scan and assign documentation to onshore teams and our offshore team in TCS where applicable
- Own and maintain documentation logs for E-2-E hand-off controls
- Preliminary review of originals to establish validity of legal documents
- Maintain effective controls and ensure compliance with all processes and policies
- Provide back-up coverage for team members and assist team members during high volume periods for the Doc Prep process only
- Demonstrated ability to work through escalations, bringing in management as needed
- Ability to work both individually and as a member of a team
- Ability to adhere to Citi’s internal risk & controls policies and processes
- Documentation knowledge preferred
- Demonstrated ability to work under pressure and meet aggressive deadlines
- Exhibit an exceptional attention to detail
- Ability to multitask and prioritize a variety of tasks
- Ability to proficiently use MS Office products, particularly Outlook and SharePoint
- Minimum 3 years’ experience in high-volume transaction environment
- MS Office proficiency in Word, Excel and Web navigation
- Ability to work independently in a fast-paced environment, deadline-driven environment
- Possess effective verbal and written communication skills
32
Client Onboarding Analyst Resume Examples & Samples
- Bachelor degree holder or relevant professional certification
- Working experience is not required
- Excellent English communication skills (both verbal and written)
- Adaptable to change and to work under pressure and deadline
- Customer focused, enthusiastic and flexible
33
MYS Ctsm Pg-client Onboarding Analyst Resume Examples & Samples
- Ensure team delivers as per Service Level Agreement; timely and accurately
- Understand new customer requirements and ensure adequate support to new customer requirements and initiatives
- Monitor customer satisfaction and service level and drive process changes
34
Client Onboarding Analyst Resume Examples & Samples
- Ensure required documentation is in place prior to any trading activities
- Manage daily operations of onboarding process which includes proactive monitoring client lists and ISDA Amend
- Maintain strong working relationships and liaise with internal and external counterparts including Clients, Sales, Trading, Legal, and Compliance, etc
- Keep abreast of regulatory initiatives that can impact the business and/or offer opportunities to improve unit processes
- The individual will be responsible for handling onboarding process. He / She will liaise with Sales, Trading, Legal, and Compliance personnel and others to resolve issues in a timely manner and cultivating strong and productive business relationships
- Coverage of department needs, filling in for colleagues, and ad-hoc backup duties as assigned. Flexibility is a must as the candidate will be expected to grow in the role and learn tasks and business requirements for new products and asset-classes
35
Client Onboarding Analyst Resume Examples & Samples
- A self-motivated team player, a tactful negotiator with strong people and process management skills
- Strong organization and prioritizing skills with the ability to quickly react to ever changing business needs
- Thoroughness and attention to detail and able to present complex information in an easily understood manner
- Results oriented, ability to manage multiple priorities and ability to remain calm under pressure is essential
- Self-reliance and willingness to "own" problems and find creative solutions
- Experience building reports, analyzing metrics and summarizing results in a meaningful way preferred
- Sanctions/PEP monitoring experience preferred
- Working knowledge of KYC/AML regulatory requirements preferred
- Operational knowledge of Actimize preferred
- Operational knowledge of RDC's Global Regulatory Information Database preferred
- 3-4 years of previous experience in operations and Client Onboarding a plus
36
Client Onboarding Analyst Resume Examples & Samples
- Good interpersonal communication skills
- Strong team player: demonstrating initiative, dynamism and reactivity
- Ability to work during some public holidays
- Fluency in English (written, spoken, reading) is a must
- Knowledge of another language is an asset
37
Cib-client Onboarding Analyst Resume Examples & Samples
- Support the new KYC process including
- Graduation in Engineering Administration or Economics
- Portuguese and English: Advanced written and oral communication skills
- Knowledge of MS Office package (advanced knowledge in MS EXCEL is required)
- Desired knowledge: Anti-Money Laundering Policies
- Interpersonal relationship, proactivity, organization, analytical sense and motivation to challenges under pressure are skills highly appreciated
38
Client Onboarding Analyst Resume Examples & Samples
- Legal & Compliance experience, awareness of the client onboarding process or KYC/AML and regulations knowledge beneficial
- Strong problem solving/facilitation abilities
- Mature approach and influential communication skills
- Capable of working to deadlines in a high volume, high-pressure environment while maintaining 100% accuracy and positive attitude
- Proven ability to work well in a team environment
39
Intermediate Client Onboarding Analyst Resume Examples & Samples
- Manage the requests in the pipeline and then provide relevant status updates to end users (i.e. regional head, credit officers, legal heads, desk heads, and general managers)
- Manage your own pipelines and be aware of when to escalate issues
- Assist the department manager to create and drive solutions
- Lead small projects and provide subject matter expertise to related projects
- Take an active part in analyzing MIS on end to end processes for tracking turnaround times of deliverables
- Support audit reviews, procedure documentation, policy change communication, and assist with identifying and solving gaps in risk areas
- BA/BS Degree or equivalent job experience
- 2-3 years of experience in financial services preferably in a client facing operations role
- The candidate should be comfortable in a fast paced, multi-tasked environment, and be customer service orientated
- A strong understanding of operational processes, challenges and issues
- Past successes in contributing to business transformation projects
- Working knowledge of capital market products is a plus
- Previous Client Onboarding/KYC or similar experience a plus
- Strong organization skills with high attention to details
40
MYS Ctsm Pg-intermediate Client Onboarding Analyst Resume Examples & Samples
- Establish and maintain close working relationship with Host Branch and within the CTSM itself to facilitate an open and direct communication of issues, needs, queries, etc., in such that these may be responded to in an efficient, prompt and professional manner
- Fluent in English, both written and verbal
- Experience in documentation review of Account Opening/Maintenance and exposure to Client interaction would be an added advantage
- Excellent communication skills with the ability to articulate well and converse fluently when interacting with clients
- Strong interpersonal skills, proactive team player but also able to work independently, with exceptional written and verbal communication skills
- Capable of multitasking and eager to learn multiple products in a challenging environment
41
Snr Client Onboarding Analyst Resume Examples & Samples
- Owning onboarding a new opportunity end to end
- Communicating the status to internal and external parties
- Registering the request in the pipeline and then providing relevant status updates to end users (i.e. Credit Officers, Legal heads, Desk Heads and general managers)
- Coordination of client connectivity, account set-up and configuration
- Take responsibility for your own pipeline whilst at the same time assisting/coaching new members of the team
- Develop and maintain MIS on end to end process for tracking turnaround times of deliverables from team and other processing areas
- The ideal candidate will have a strong on boarding background
- Strong On boarding/KYC knowledge
- Degree level education, or equivalent, with a good general academic background
42
Client Onboarding Analyst Resume Examples & Samples
- Assist senior onboarding analysts onboard clients through the population of account opening, market opening, entitlements, and tax documentation; ensure all documents are collected, verified, and stored
- Partner with Credit Risk Officers to ensure that all client review materials are in place and complete
- Accurate and timely management of his/her own workflows and overall pipeline of open requests under direction of team leads
- Assist in providing guidance in the role of subject matter expert in the areas of account opening, tax, reporting, and local market documentation to both Citi staff and external clients
- 1-2 years experience in financial services
43
Client Onboarding Analyst Resume Examples & Samples
- Microsoft Office including Outlook, Excel, Word and Powerpoint
- Highly computer literate and able to learn new applications quickly
- Able to grasp and master new requirements and related knowledge
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Cib-bacc-client Onboarding Analyst Resume Examples & Samples
- Conduct London and North America KYC and client documentation initial analysis, in accordance to internal procedures (Know Your Client)
- Perform client searches in accordance to the on boarding procedures
- Liaise with other Regional and Global Client Onboarding teams
- Reach out to Sales/Bankers (Front office) to obtain required documents
- Knowledge of Excel is a plus
- 1 year of relevant experience is required
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Client Onboarding Analyst Resume Examples & Samples
- Act as Regulatory SME to ensure new clients are onboarded in compliance with various regulatory requirements
- Design and daily monitoring of controls and escalation of exceptions to Compliance, Legal, and Senior Management
- Speak directly to clients and internal stakeholders to guide clients and sales through the various regulatory requirements for products and entities at interest
- Manage all phases of project lifecycle
- Draft, coordinate, and track large scale client outreaches to existing clients in scope for new regulatory requirements
- Develop a comprehensive understanding of the Legal, Credit, tax, and KYC workflow and systems
- Develop business requirements to achieve strategic solutions, building consensus between business partners, Operations, IT, Legal, Risk, and Compliance
- Perform UAT testing of new functionality prior to production implementations
- Work closely with IT to identify and resolve systems issues and implement system enhancements
- Familiarity and experience with implementation of 3rd party data providers (Avox, Thompson Reuters, Markit, S&P Capital IQ)
- Minimum 3-5 years of experience of related roles or function
- Strong KYC/AML knowledge and knowledge of EMIR and Dodd Frank
- Basic Microsoft Office skills required (primarily Excel, Word and Powerpoint)
- Ability to navigate queries within a corporation regionally and globally
- Must be able to mine data provided from various sources, identifying common attributes
- Series 7 & 63 Licenses preferred, but not required
- Ability to analyze and report on large volumes of data
- Strong analytical capabilities and problem solving skills required
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Intermediate Client Onboarding Analyst Resume Examples & Samples
- Accounts Control Operations
- 5 financial services related experience
- Familiarity with industry related directives such as AML/KYC, Dodd-Frank, EMIR and FATCA
- Self disciplined and organized when working
- Ability to adapt and work in an ever-changing regulatory and control environment
- Positive thinker with a Can-Do attitude
- Strong command of English; Cantonese and Mandarin is a plus
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Client Onboarding Analyst Resume Examples & Samples
- Responsible to follow up on all pending requests across all regions for their designated clients
- Manage and own escalations through to resolution on behalf of their clients
- Perform high risk tasks such as accurate and timely pre-review of client document requirements, execution and tracking of document deferrals and time sensitive requests
- Lead new hire training sessions on specific account services processes or procedures
- Help identify and present process improvement ideas to reduce operating deficiencies and overall Account Opening and Maintenance cycle times
- Through proactive engagement understand the client’s needs and look for innovative ways to deliver against those needs
- Actively participate in short and long-term projects as well as testing of new account service related features and functions
- 2 – 3 years in Cash Management products or related experience, preferably within the Account Services and Client Document Management space
- Bachelor’s degree or equivalent experience a plus
- Proficient in using Microsoft Office applications
- Strong analytical and creative thinking skills
- Detail oriented and good organizational skills
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Client Onboarding Analyst Resume Examples & Samples
- Standardising, automating and rationalising our systems and processes
- Central Point of Contact for Client Onboarding for Business and Clients
- Develop client relationships throughout the onboarding process by providing clients with a “One-Stop” shop service model
- Utilize internal systems for workflow management and data storage
- Monitor the status of requests against agreed performance thresholds and escalate requests that have exceeded agreed cycle time thresholds
- Collect documents and information from clients / sales to fulfil the requirements of our Onboarding and regulatory processes
- Facilitate the legal documentation process to completion across asset class
- Facilitate account maintenance, Change requests, deletion and mothballing as directed by the Client or internal stakeholders
- Extensive knowledge of the regulatory environment and how it influences the client onboarding process
- Ability to manage multiple activities effectively and prioritise in line with Ops and Business priorities
- Good understanding of the E2E onboarding process
- Be an effective and articulate communicator via e-mail and telephone especially important when communicating requirements and managing Client / Business expectations
- Honours degree preferred but not essential
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Client Onboarding Analyst Resume Examples & Samples
- Support the new client onboarding process by co-ordinating internal teams through the client lifecycle
- Developing good working relationships with Product Specialists and Portfolio Management team to ensure effective communication of pipeline key data
- Developing relationship with the fund administrator dealing team
- Co-ordinating monthly funding reporting to internal stakeholders
- Managing the client onboarding inbox including drafting responses to client queries
- Maintaining client pipeline and other relevant client pipeline data
- Investigating client queries with the fund administrator
- Checking of the Open Orders Report
- Statement and Contract Notes: monitoring release of statements and contract notes for all of the sub funds
- Monitor the administrator to ensure that all new client accounts have been set up correctly
- Send welcome emails to new clients to introduce them to the administrator system
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Cbna-o&t-client Onboarding Analyst Resume Examples & Samples
- Responsible for implementing and maintaining strict compliance of the policies and procedures of the bank and other regulatory requirements in relation to account opening, account maintenance and account closure
- Worked closely with partners namely Product, Coverage, Implementations, Legal, Compliance, and Control teams as well as at the regional level within ASU space to ensure that the client expectations on account related matters as well as the implementation of various regulatory requirements are met
- Assist the Relationship Manager during client visit for the account opening documentation walkthrough
- Coordinate with legal counsel and compliance in relation to documentation scrutiny and it's interpretation that's non-standards
- Act as the back-up officer of ASU Unit Head
- Authorizes Flexcube, SVS - Signature Verification System , CRI- Credit Risk Interface, eFlow and other relevant systems
- Attend to customer inquiries and ensure timely and complete response, investigation, and resolution to critical client inquiries and complaints within committed service standards and follow escalation procedures, when necessary
- Support the pre-implementation process, attend kick-off meetings on the account openings/maintenances and other product related
- Provide other administrative support
- Preferably with at least three to five (3-5) years experience in the same functional area
- Ability to work in a structured, high volume, time-sensitive and high-risk environment
- High attention and keen to details
- With strong organizational, analytical, problem-solving and multi-tasking skills
- Positive attitude and a good learning ability and interest in building, sharing and improving their own knowledge base
- Possesses team orientation, interpersonal and communication and writing skills
- Proficient in computer operation tools like MS Word and MS Excel
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Asset Management, Client Onboarding, Analyst Resume Examples & Samples
- Represent team function to speak up in local and regional meetings and assess client and business impact
- University graduate in any discipline or demonstrate a basic understanding of financial markets and investment products
- Must be client centric and very detail-oriented
- Excellent problem solving, oral, and written communication skills in both English and Mandarin
- Escalate timely as & when required
- Excellent interpersonal skills with client service mindset and able to maintain good client and internal relationships
- Constantly look for opportunities to improve process efficiency and increase productivity
- In-depth knowledge of regulations and policies surrounded client onboarding and due diligence
- Strong working knowledge of Microsoft Office (Excel, PowerPoint, Word, Outlook)
- Professional license: SITCA License, or Senior Brokerage License or Trust License is a must
- Possess high sense of urgency and accuracy
- Good level of emotional quotient to be capable in handling difficult customer situation
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Rohq-isg-client Onboarding Analyst Resume Examples & Samples
- KYC
- Middle Office
- 3 years of financial services related experience
- Capital market product knowledge is useful
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KYC Client Onboarding Analyst Resume Examples & Samples
- Collect relevant KYC information
- Gather and analyze KYC documentation in accordance with regulatory and DB AML policy requirements
- Classify clients from a risk and regulatory perspective
- Analyse AML risks associated with the client. Potential risks and operational issues should be identified and escalated as appropriate
- Identify ‘red flag’ situations and escalate in line with DB policies and procedures
- Understanding of sourcing information from various data sources,(Bloomberg, Factiva, Lexis Nexis etc.) and in several cases utilising financial reports and audited statements for such purposes
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KYC Client Onboarding Analyst Resume Examples & Samples
- Effective communication skills at all levels and across all internal and external stakeholders groups
- Expertise in web search techniques
- Ability to recognise issues and troubleshoot appropriately
- Prior leadership experience preferred
- Open minded, - able to share information, transfer knowledge and expertise to fellow team members
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Client Onboarding Analyst Resume Examples & Samples
- Perform new client adoptions and periodic reviews for clients by confirming KYC data requirements
- Undertake research via internal and external sources
- Classify clients from a risk and regulatory perspectiveUndertake KYC due diligence reviews in a timely manner, as per DB policies
- Analyze AML risks associated with the client. Potential risks and operational issues should be identified and escalated as appropriate
- Work effectively with key stakeholders using strong influencing skills to ensure the mutually satisfactory resolution of key issues and that the respective responsibilities are understood, agreed, and escalated where required
- 3 to 5 years of relevant work experience (AML/KYC/compliance related) within the corporate financial services industry and/or research/analytics role in other banks or financial institutions
- Familiarity with AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID, US PATRIOT Act, US Bank Secrecy Act, US Foreign Corrupt Practices Act (FCPA) and UK Bribery Act)
- Understanding of Control, Compliance/AML and Investigation functions in the banking industry
- Understanding of the possible implications of financial sanctions on banks Understanding of the end to end KYC and client on-boarding processes
- Basic understanding of stocks, corporate and wholesale banking products
- Ability to interpret alerts, identify trends and inconsistencies
- Proficient with MS Office applications
- Ability to translate and apply policies into routine processes
- Able to work independently and take ownership of client cases
- Fluent in both written and verbal English (additional languages are an advantage)
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Client Onboarding Analyst Resume Examples & Samples
- Perform initial sanity checks on documentation packages ensuring all activities are captured, accurately reviewed and processed in a timely fashion
- Compile daily, weekly and monthly reports
- Effective communication and close cooperation with representatives of other Citi units and branches in EMEA region
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Client Onboarding Analyst Resume Examples & Samples
- Oversee and manage the on-boarding experience of corporate clients of the company in the Australia and New Zealand market
- Engage high level customers while they are starting their relationship with American Express to collect and confirm information
- Safeguard Department policy adherence and secure the company from high risk business through KYC best practices
- Work closely with Sales Managers in ensuring best customer service experience is provided to our customers
- Engage with low-tenure customers to provide information and drive value to customers and meet key metrics
- Experience in financial services industry or customer service background (preferably from a B2B environment)
- Comfortable in engaging with high level officers of corporations
- Excellent verbal and written communication skills, including ability to influence at all levels
- Drives results, gains personal satisfaction from achieving quality outcomes for the organization
- Holds a Bachelor’s or Associate’s degree
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Client Onboarding Analyst Resume Examples & Samples
- At least 2 years of experience in Documentation review, Account Maintenance and related Cash products
- Highly motivated, persistent, and able to work in a structured, high volume, time-sensitive, high-risk environment
- Fast learner, strong attention to detail, and willingness to go extra mile
- Proficient in handling urgent and escalation cases and manage client and internal team expectations
- Demands a high level of diligence, motivation and organizational skills
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Kyc-client Onboarding Analyst Resume Examples & Samples
- Working with Business Support Unit to assess documentation requirements for client legal entities
- Contacting client personnel to obtain KYC information and documentation
- Reviewing and evaluating recent news related to clients
- Liaising with internal Compliance personnel on the application of KYC policy
- Interacting with parent and subsidiary bankers and product sales and service on AML-related risk issues
- Coordinating with account operations on account maintenance issues
- Preparing client-specific KYC-related analyses as required
- 1-4 years of professional work experience, financial services preferred
- Experience and knowledge of AML and KYC would be highly regarded however not essential
- Ability to work independently and under deadline
- Bachelor's degree preferred however not essential
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Client Onboarding Analyst Resume Examples & Samples
- Ability to adapt to process changes
- Strong working experience with Microsoft Word, Excel, PowerPoint and SharePoint
- Ability to manage multiple deliverables, including annual procedure updates, as well as ad hoc projects
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Client Onboarding Analyst Resume Examples & Samples
- Receive all documentation in support of new customer account requests to ensure compliance with applicable policies and standards prior to processing
- Receive Customer instructions requesting account changes &/or maintenance
- Review instructions to ensure conformity to authorized client mandate and applicable Bank policies
- Responsible to file all physical documents in the respective customer files
- Maintain electronic filing and imaging of customer documents in applicable system
- Maintain a tracking system and tickler for outstanding and deferred customer credit and account opening documentation
- Liaise with Relationship/Product Manager and follow up for receipt of outstanding documents. Prepare and circulate monthly outstanding documents reports
- Receive investment securities (Treasury Bills) purchased by the Securities Trading Unit. Place in safekeeping for storage. Track maturing investment securities (Treasury Bills), retrieve from safekeeping and send to Bank of Jamaica for redemption
- Administrator for applicable systems
- Maintain all collateral ticklers on loan system for all collateral perfection issues
- Monitor the Legal lending limit for usage and adherence to corporate and regulatory guidelines. Extract relevant data from prescribed reports and validate credit facilities against regulatory allowance. Prepare and circulate monthly and quarterly usage report
- Maintain and improve client relations by responding quickly to client inquiries and requests for problem resolution, by accurate, courteous and efficient handling of all transactions
- Perform monthly Reconciliation for Security Depository accounts against the General Ledger
- Perform custodian functions
- Act as back up functions
- Perform any other duties as assigned by the Supervisor
- Bachelors Degree (pursuing or completed)
- 1 year experience in bank operations or similar field would be an asset
- Organized and structured in conducting duties
- Strong judgment in escalating matters to management
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MYS Ctsm Pg-client Onboarding Analyst Resume Examples & Samples
- Fluent in Mandarin and/or Cantonese and ability to read Chinese is an added advantage
- Confident and able to handle client queries and assigned cases with the aim to continually improve client experience
- Self-starter and able to follow through in all assigned tasks until completion
- Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment
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Client Onboarding Analyst Resume Examples & Samples
- Respond to end-user request for IT assistance with warehouse management system needs
- Track status and resolution in the Service Management Tool
- Provide configuration assistance in support of new client implementations and other events which require configuration updates. Configuration will be managed on a diverse set of devices (RF scanners, windows terminals, etc.)
- Document warehouse processes in support of new client implementations or warehouse reconfiguration needs
- Provide support by coordinating and testing system changes and documenting the outcome
- Instruct users in the proper and efficient usage of the system(s) and notify/train users when hardware and/or software changes occur
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Snr Client Onboarding Analyst Resume Examples & Samples
- The ideal candidate will have a strong on-boarding background
- Strong On-boarding/KYC knowledge
- Ability to plan and organise workload within tight deadlines, meeting day-to-day objectives as well as longer term strategic goals
- Degree level educated, or equivalent, with a good general academic background
- Relate market qualifications a plus
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Client Onboarding Analyst Resume Examples & Samples
- Processes client’s requests related to system set up including signatories’ updates and documentation lodgment
- Co-operates with internal partners to perform systems maintenance based on documentation related to account opening and maintenance processes
- Remains up to date with the current procedures, internal rules, external regulations, and follows the changes in the aforementioned documents
- Verification and authorization of data entered in the systems
- Ensures all queries are dealt with in an efficient and timely manner
- Co-operates with and supports other teams/employees upon supervisor’s instruction, including possibility of movement to another team and/or process
- Identifies and suggests process improvements. Assists in the implementation of validated process improvements
- Responsible for coordination of projects around internal processes
- Effective execution of day-to-day responsibilities, as well as execution of any other work instructed by supervisor related to this function
- Knowledge of bank products in the scope of opening and maintaining of bank accounts Customer communication experience (internal/external). Knowledge on the field of finances and banking. Flexibility, team spirit, loyalty. High attention to detail. Good PC skills (Excel, Word). Fluent in both written and spoken English. Be able to work under pressure and to meet deadlines. Proficient knowledge of English (written and spoken)
- 2 years experience in financial services preferred
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KYC Client Onboarding Analyst Resume Examples & Samples
- Collecting relevant KYC information
- Undertaking research via internal and external sources
- Gathering and analysing KYC documentation in accordance with regulatory and DB AML policy requirements
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Senior Client Onboarding Analyst Resume Examples & Samples
- The ideal candidate will have a strong onboarding background
- Excellent leadership and teamwork skills
- Strong Onboarding/KYC knowledge
- Strong Analytic ability, attention to detail and strong problem solving skills
- Ability to communicate (written/verbal) effectively at all organisational levels
- Related market qualifications a plus
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Client Onboarding Analyst Resume Examples & Samples
- You will focus on timely and accurate delivery of all account opening functions, as well as delivering superior customer services and resolving customer issues to maintain customer satisfaction
- Determines new work procedures, analyses complex and variable issues with significant departmental impact
- Ensure awareness and full compliance of Account services unit process, regulations, policies, guidelines, procedures, and practices
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Client Onboarding Analyst Resume Examples & Samples
- Provide customer service, documentation support and project management /coordination of global account opening / maintenance solutions for global clients
- Work closely with internal business partners to ensure correct information is being provided to the client. Once completed documents are received, the Documentation Specialist will complete the transaction timely and confirm completion with the client
- Able to handle large multi country account requests simultaneously and be proactive in account opening/maintenance process
- 3 to 5+ years of customer/client facing experience in a Financial Institution or related industry
