Operation Analyst Resume Samples

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PC
P Cummings
Petra
Cummings
78684 Magnus Greens
Los Angeles
CA
+1 (555) 916 7076
78684 Magnus Greens
Los Angeles
CA
Phone
p +1 (555) 916 7076
Experience Experience
Detroit, MI
Operation Analyst
Detroit, MI
Witting, Heidenreich and Nitzsche
Detroit, MI
Operation Analyst
  • Support initiatives for the development and implementation of an improved establishment planning process
  • Assist US Performance team in the production of monthly dispersion analysis reporting
  • Providing project management support and execution support for the implementation of new or amended processes
  • Update PSI (Purchase/Sales/Inventory) data and create reports for Sr. Manager
  • Responsibility for Maintenance of static data within the system, performance data validation & reconciliation, monthly NAV performance reporting
  • Participate in cross-functional efforts to enhance Supply Chain, Order Management and Fulfillment activities as directed by the Sr. Manager of Operations
  • Working closely with our Change The Bank and Technology Development teams to remediate any recurring reporting issues
Boston, MA
Business Operation Analyst
Boston, MA
Schmeler and Sons
Boston, MA
Business Operation Analyst
  • Conduct proactive root cause analysis and work with IT service providers to drive process improvements
  • Performs work assigned by Business Operations Manager
  • Perform deep-dive analyses to identify root cause failures and develop remediation action plans for escalated provider issues
  • Reviews performance metrics on a regular basis, identifying opportunities for improvement
  • Responsible for operations management across the services provided by the organization. They develop and administer unit revenue, cost, and expense budgets, and manage each to optimization
  • Collaborate with internal and external business partners to resolve and close out escalated claim issues (may include identifying innovative solutions), communicating the final resolution actions back to Leadership and internal customers
  • Coordinates, develops, and manages a Regulatory Trade Compliance program
present
Dallas, TX
Cib-transaction Processing Spec-operation Analyst
Dallas, TX
Sporer and Sons
present
Dallas, TX
Cib-transaction Processing Spec-operation Analyst
present
  • Providing periodic thorough reporting to Managers and senior leadership on the state of our screening efforts
  • Manage 8-12 team members and will be reporting to Process Manager
  • Directly supervise operators & Display high level of staff motivation, commitment, performance and knowledge
  • Interfacing with multiple functional areas, Onshore partners, Clients, Internal/External Customers & Compliance for effective functioning of process and Escalation management
  • Coordinate, supervise, or Lead Improvement initiative projects/programs
  • Recommend, develop, & implement changes to existing & proposed procedures, policies and programs
  • Monitoring process on an ongoing basis and providing ongoing advice and course correction to leaders as necessary
Education Education
Bachelor’s Degree in Confidentiality
Bachelor’s Degree in Confidentiality
Illinois State University
Bachelor’s Degree in Confidentiality
Skills Skills
  • Ability to quickly gain proficiency in various roles
  • Good understanding of indexes and the ability to create composite benchmarks
  • Analysing plans, pairings, roster production and delivery to produce statistics that measure financial and quality targets on a monthly, seasonal and annual basis. Based on the output of these statistics, highlight issues, recommend remedial action and process improvements
  • Strong team player and has the capacity to build good working relationships with cross functional/geographical teams
  • Detail oriented with ability to set goals, meet objectives, take initiative and complete tasks within deadlines
  • Ability to manage ambiguity and quickly adapt to changes in priority
  • Determining optimum parameters to drive the appropriate balance of quality, productivity and cost efficiency for the monthly/seasonal flying programme, establishment forecasts, training and pre- assigned activity levels
  • Ability to manage multiple, tasks with overlapping deliverable dates
  • Excellent analytical and problem solving skills; ability to identify, research, and resolve issues
  • Excellent written and oral communication skills
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15 Operation Analyst resume templates

1

Operation Analyst Resume Examples & Samples

  • 3-5 years mortgage processing, underwriting and/or audit/quality control experience
  • Ability to demonstrate Intermediate proficiency of Federal and State regulatory requirements
  • Detail oriented with ability to set goals, meet objectives, take initiative and complete tasks within deadlines
  • Must have organizational, planning and problem solving skills
  • Flexible / Adaptable
  • Analytical / Critical thinking - be able to anticipate problems and resolve early
  • Operational Risk knowledge preferred
  • MS Access / Excel / Word intermediate level
  • Bachelors Degree is a must
  • Ability to perform in a fast paced environment and handle multiple tasks through effective prioritization
  • Process/Ops Management Skills and experience
  • PC Skills required: MS Word, MS Excel, Lotus Notes, MS Power Point,
2

Cib Transaction Processing Specialist Operation Analyst Mumbai Resume Examples & Samples

  • At least one year of securities experience
  • At least one year of data entry experience
  • Knowledge of Microsoft Word, Excel, Access
  • Use initiative and readily question
  • Must be very detailed oriented and analytical
  • Understating of record date, payable date, ex-date and payment factors and rates
  • An appreciation of control and quality issues
  • Good over all knowledge of security or custody industry preferred
3

Offshore Operation Analyst Resume Examples & Samples

  • Provide end to end visibility to first DC for all HBC offshore shipment , and manage on time performance
  • Manage all exceptions based on the offshore Standard Operation Procedure to maintain the service level
  • Work closely with various business stakeholders as well as external parties (buyers, global sourcing, DC, freight forwarder, carriers, drayage etc.)
  • Manage and update tariff rate file , lead time matrix , monthly container forecasting and work on any ad hoc reporting ; develop and manage the Offshore Inbound Score Card, performance KPI
  • Review and analyze offshore operation process, provide strategic analysis and recommendations for improvement; Investigate, develop and evaluate new ideas/processes in order to focus on continuous improvement and cost reduction
  • Maintain and update Offshore Standard Operation Procedure, advise the update to Import Logistics Manual with SRM
4

Trade Operation Analyst Resume Examples & Samples

  • This role will coordinate with Headquarter ITSR for handling of all transactions within Headquarter's cut off time as a major processor for D/A, D/P, BEP, LC negotiation, forfeiting and discount, clean TR
  • You will also monitor for export LC customer license and annual review and prepare ID set up form in FITAS and REM system for non borrowing customer
  • Besides, one of the key responsibilities is preventing the repetition of audit issues, concerns raised by SAFE, auditors, compliance etc during their on-site and off-site inspection and quality assurance check exercise
  • Finally, you will perform other assignments requested by the management from time to time
5

Cib-transaction Processing Specialist Operation Analyst Mumbai Resume Examples & Samples

  • Respond to routine queries/complaints
  • Thorough knowledge of SOPs/related check points
  • Perform all work in accordance to department procedures and within productivity processing and quality standards
  • Communicate with supervisor on problematic transactions or exceptions
  • Good PC skills including Microsoft office products (Excel, Word, Power point, Access)
  • Analytical with ability to quickly assess situations and resolve complex issues
6

Cib-transaction Processing Specialist Operation Analyst Bangalore Resume Examples & Samples

  • Accuracy in processing in line with Standard Operating Procedures with no errors
  • Navigate systems quickly and accurately
  • Commerce graduates with good academic record
  • Must be able to work under pressure & deadline driven environment
  • Able to grasp/learn concepts and procedures quickly
7

Cib-transaction Processing Specialist Operation Analyst Mumbai Resume Examples & Samples

  • Preparation of Reclaim forms and submitting it with Tax authorities
  • Point of contact for tax enquiries to support our client’s tax servicing needs
  • Taking proactive responsibility for the resolution of client’s enquiries within the published standards
  • Execute forward thinking to maintain response quality and completeness to prevent case reopening
  • Support the Client Specialists on any Outstanding/expiring tax documentation, Relief at Source, Retrospective Reclaims, Tax Regulatory Reporting
  • Continually review operational tax processes to identify areas for enhancement
  • Assist in client tax account reviews and ad-hoc projects across the wider Tax Operations team
  • You must be able to demonstrate your operational experience within financial services, specifically global custody or investment banking
  • You will be able to give examples of your successful internal and external communication and problem solving experience
  • You will be able to discuss your process improvement experience, where you clearly articulate ideas, concepts
  • You will be able to give examples of your problem solving skills and experiences
  • You will have proven experience within an arena where accuracy is critical within strict deadlines
8

Cib-transaction Processing Spec-operation Analyst Resume Examples & Samples

  • Identify & escalate all error/exceptions on identification
  • Be audit focused in all BAU activities
  • Identify opportunities for process efficiency & implement in a controlled manner
9

Operation Analyst Resume Examples & Samples

  • Validate performance data at Total level, Asset class and Security level. Coordinate with Middle Office, US performance team and with Technology to correct and amend problems within the system
  • Knowledge on the different Performance methodologies (Dietz, Modified Dietz, True time weighted, etc…)
  • Assist US Performance team in the production of monthly dispersion analysis reporting
  • Calculation of composite returns for all regions in the US, analyze and provide comments
  • Liaise with third party providers to consolidate index returns and characteristics
  • Evaluate different types of performance on a weekly, monthly, quarterly basis: Asset Summary, Cash Flow Analysis, Fee schedule, Interest Summary, Money Market daily balances, Portfolio Performance, Statement Summary, Income Summary, and others. Ability to produce and interpret results from internal and external clients. Ability to foresee and navigate team and business through upcoming issues
  • Manage deliverables while servicing all ad hoc queries and requests
10

Cib-transaction Processing Spec-operation Analyst Resume Examples & Samples

  • Screen Payments / SWIFT Messages(Inward/Outward) in accordance with OFAC Policies, procedures, & practices to ensure compliance with laws and regulations
  • Suspect transactions identified, referred and/or escalated for resolution in a timely manner
  • Recommend, develop, & implement changes to existing & proposed procedures, policies and programs
  • Perform QC/QA on a agreed frequency on all/sampled transactions
  • Providing periodic thorough reporting to Managers and senior leadership on the state of our screening efforts
  • Directly supervise operators & Display high level of staff motivation, commitment, performance and knowledge
  • Supervise the day-to-day work of the OFAC Screening Operators
  • Ensure process is in accordance with the SLA
  • Interfacing with multiple functional areas, Onshore partners, Clients, Internal/External Customers & Compliance for effective functioning of process and Escalation management
  • Monitoring process on an ongoing basis and providing ongoing advice and course correction to leaders as necessary
  • Coordinate, supervise, or Lead Improvement initiative projects/programs
  • Manage 8-12 team members and will be reporting to Process Manager
  • Required to conduct monthly reviews and engage team members
  • O Must have a Bachelor's degree
11

Operation Analyst Resume Examples & Samples

  • Managing Business as Usual (BAU) resources, ensuring they are carrying out all required activities correctly and efficiently
  • Taking responsibility for the operational tasks, involved in setting up clients to the EMIR delegated reporting services
  • Coordinating and managing the BAU EMIR delegated reporting client setup and remediation process, working with the regulatory project teams, Business, Information Technology (IT) and Legal representatives
  • Making decisions regarding ad-hoc queries and requests from the Business
  • Planning and managing changes made to the process
  • Managing upstream reporting escalations with the Business and other stakeholders
  • Managing the Regulatory Reporting mailbox and responding to escalated emails
  • Acting as the point of escalation for BAU resources
  • Providing continuous training and support for BAU resources, to ensure they are carrying out all setup tasks correctly and efficiently
  • Managing the relationship between technology representatives, the Asset Class teams and other bodies to improve communication, reduce potential divergence and increase clarity around delivery
  • Providing project management support and execution support for the implementation of new or amended processes
  • Supporting the remedial processes to support compliance with regulations
  • Assisting with the provision of Management Information (MI), of the processing pipeline against regulatory requirements and delivering interim enhancements to MI tracking and reporting
  • Liaising with project teams to ensure any planned changes are agreed and signed-off
  • Maintaining the workflow and procedures associated with the BAU on-setups, ensuring any process changes are documented and communicated to the relevant teams
  • Ensuring that any relevant risks, issues, actions, costs, schedules, benefits and other related artifacts are documented and tracked
  • Engaging on a regular basis with the sponsor and stakeholders and ensuring a broad awareness, engagement and communication
  • Advising on any updates required to process and if applicable liaising with the strategic project team by making relevant changes to current processes or suggesting adequate changes
  • Acting as a central point of contact for client query resolution with internal/external clients
  • Performing root cause analysis on client reporting issues, analysing data from upstream source systems, internal Data Warehouse reports and Depository Trust & Clearing Corporation (DTCC) submissions
  • Articulating the progress of investigations and resolutions back to clients or internal Relationship Management
  • Creating Management Information Systems (MIS), around our delegated reporting offering performance to highlight issues to senior management and business stakeholders
  • Working closely with our Change The Bank and Technology Development teams to remediate any recurring reporting issues
  • Conducting control checks to ensure accuracy, timeliness and completeness of reporting
12

Securities Operation Analyst Resume Examples & Samples

  • To handle escalations and manage reporting needs to the region/global
  • Risk mitigation and enhance control on the processes
  • Has at least 8 years of relevant banking experience in operational roles
  • Has working knowledge on MS Excel and Word
13

Operation Analyst, Intern Resume Examples & Samples

  • Experience with reporting a plus
  • Experience collecting and analyzing data
  • Ability to accurately detail processes and procedures
  • Must be self-motivated and driven to complete tasks under general guidance
  • Familiarity with MS Office Tools – Word & Outlook. (Visio is a plus)
14

Securities Operation Analyst Resume Examples & Samples

  • Managing the control functions and regulatory reporting of trades, including error trade management, parameters maintenance, MCA testing
  • Monitor, collate and identify key statistics which will be important to operations and business. Presentation and preparation of decks for these purposes
  • Managing queries and requests from the internal partners such as private bankers, investment product desks, middle office, technology and external stakeholders and counterparties
  • Troubleshooting systems issues and perform UAT testing for upcoming enhancements for the various systems
  • Investigation and resolution of cash and position breaks
  • At least 1-2 years' experience in Banking or related areas. Candidates that have previous experience working in a Private Bank would be strongly preferred
  • Expertise and proficiency in usage of systems such as Microsoft Office, Attachmate’s Extra! X-treme and Citidirect for Securities
  • Able to work under pressure and independently
15

Securities Operation Analyst Resume Examples & Samples

  • At least 1-2 years experience in Banking handling mutual funds and alternative investments products
  • Good interpersonal, analytical and communication skills
  • Able to write simple Excel macro
16

Cib-fx Ops-operation Analyst Resume Examples & Samples

  • Knowledge of financial services industry preferable. Prior experience will be advantageous
  • Good working knowledge of MS office, decent typing skills required
  • Communication – Is organized, clear and confident in written and oral communications. Actively engages in discussions offering expertise, opinions and advice
  • Teamwork – Creates and/or contributes to an environment of collaboration and mutual responsibility (e.g. effectively influences others to gain cooperation and address issues; initiates and is responsive to requests from other products, regions, etc.)
  • Graduate/Degree in Commerce, Science or BMS
  • Prior experience in the Financial services industry
17

Mutual Funds Operation Analyst Resume Examples & Samples

  • Provide back-up support on the review of trading activity in support of SEC Rule 22c-2
  • Review daily reports on activity occurring at the Transfer Agent
  • Review and resolve workflow issues
  • Participate in projects, such as new fund launches
  • Responsible for maintenance of all standard operating procedures for the department
  • Perform research of large trading activity for reporting to the front office
  • Liaison with internal departments to resolve customer inquiries related to mutual funds
  • Support of intermediary fee payments
  • Partner with team members to accomplish goals
  • Provide back-up support for others on the team
  • Develop and maintain relationships with internal and external business partners
  • 1-5 years’ experience working in financial services
  • Broker/Dealer experience
  • Knowledge of mutual funds
  • Strong knowledge of compliance responsibilities
  • Project Management experience and ability to partner with teams throughout the organization
  • Broad understanding of operational risks and controls
  • Proficient in Microsoft Excel and Power Point
18

Derivatives Operation Analyst Resume Examples & Samples

  • Accounting/Business graduate
  • Experience in investment/Derivative products
  • Highly motivated with confident and professional attitude
  • With high level of attention to details
  • Strong analytical ability, communication & interpersonal skills
  • Must be willing to work for a Morning to Mid shift
  • Must be willing to work in Commonwealth Avenue, Quezon City
19

Senior Derivatives Operation Analyst Resume Examples & Samples

  • Graduate of BS Accountancy/ Business course
  • Highly motivated with a professional attitude and possess a high level of attention to details
  • Have the ability to prioritize and problem solve, and deliver high level of quality service to BU on a daily basis under tight time frame
20

Business Operation Analyst Resume Examples & Samples

  • Review and approve requirements, specifications, and recommendations to proposed solutions for new business implementations, migrations and changes to existing Public Sector customers
  • Perform deep-dive analyses to identify root cause failures and develop remediation action plans for escalated provider issues
  • Collaborate with business partners to resolve issues impacting providers
  • Act as the point of contact for escalated issues, providing end-to-end customer service, including incident identification and understanding, and following-up with remediating action plans
  • Collaborate with internal and external business partners to resolve and close out escalated claim issues (may include identifying innovative solutions), communicating the final resolution actions back to Leadership and internal customers
  • Track and monitor multiple on-going projects for status and resolution
  • Identify and resolve global issues that impact multiple providers / members or lines of business
  • Act as a claims resource (SME) for others with less experience
  • 1+ year of experience in issue resolution, provider service, claim payment / adj. Customer Service, or related field
  • 1+ year of experience gathering, reviewing and approving Claim requirements along with reviewing upstream requirements that impact claims
  • 1+ year of experience with process improvement, workflow, benchmarking and / or evaluation of business processes
  • 1+ year of experience with project methodology (requirements, design, development, test and implementation)
  • 1+ year of experience with Facets
  • 1+ year of experience with COSMOS or CSP
  • Ability to communicate analysis including trends and opportunities to internal customers and the business in writing and verbally
21

Operation Analyst Resume Examples & Samples

  • Receive and log into appropriate systems portion of daily stream of loan documentation associated with mortgages the corporation has acquired
  • Review documentation against corporate and regulatory standards and approve for inclusion in completed file. Confer with more experienced staff or management on questionable items
  • Designate file as complete and approved and log into appropriate system(s)
  • Extract and compile from documentation data needed to book mortgages into corporate accounting records; forward to supervisor or to appropriate accounting staff
  • Forward completed file in appropriate form for custody; when necessary, request or pull files from custodial files for research, underwriting process, or other corporate purpose
  • Confer with management or with project teams on internal processes or on use of systems designed for unit's business activities
  • Build internal and external customer relationships. Respond to inquiries
  • Experience in the Mortgage Industry
  • Proficiency using Microsoft Office tools such as Outlook, Excel and Access required
  • Ability to work independently and drive issues to resolution
  • Excellent analytical and problem solving skills; ability to identify, research, and resolve issues
  • Ability to quickly gain proficiency in various roles
  • Experience working in a fast-paced environment
22

Business Operation Analyst Resume Examples & Samples

  • 5 years of professional experience in operation or finance
  • University graduation with major in Finance, Accounting or Business Administration
  • Extremely detail focus & able to manage huge number of data volume
  • Strong analytical skill with ability to narrow analysis output from raw data
  • Able to meet challenging turnaround time in a fast moving environment
  • Excellent English skill in speaking & writing
  • Excellent skill on MS excel. MS Access and APAC experience are plus
  • Experience in IT hardware business preferred
  • Strong interpersonal & coordination skill
23

Operation Analyst Resume Examples & Samples

  • Participate in cross-functional efforts to enhance Supply Chain, Order Management and Fulfillment activities as directed by the Sr. Manager of Operations
  • Evaluate and maintain KPI (ex: Moving Plan Achievement, Forecast Accuracy, DIO, Long-Term Inventory rate) while analyzing the variances and initiate appropriate actions
  • Participate in weekly S&OP meetings with sales, marketing and related teams to resolve issues and achieve weekly/monthly moving plans
  • Review production/shipment plans and communicate supply commitments to customers and sales team, including open orders and backorder information
  • Update PSI (Purchase/Sales/Inventory) data and create reports for Sr. Manager
  • Arrange direct ship PO/Production/Shipment while initiating direct shipment opportunity with customers
  • Update weekly sales forecast and gross price in GDMi (Global Demand Management System)
  • Collect and update Channel PSI by analyzing sell-out (POS) and inventory data from customers and report to Sr. Manager
  • Manage sales programs and system price registration process and ensure they are accurately represented in the weekly/monthly plans
  • Review customer orders for proper shipping windows and delivery appointments, work with order desk, logistics and load planners to insure maximum efficiencies for on-time/right-quantity delivery
  • Update Solar project pipeline data and quotations in B2B GERP system
  • LI-ML1
24

AML Operation Analyst Resume Examples & Samples

  • Displays the ability to quickly acquire the knowledge and investigation proficiency for other product groups
  • Be able to travel up to 25% with minimal to moderate advanced notice and work in an alternate site (geography) for 1-3 months duration
  • Conducts research utilizing internal and external public and private databases to compile a portfolio of information on funds transfer and or check instrument products/transactions
  • Performs the analysis employing designated tools to identify patterns, risks and anomalies
  • Documents the analysis referencing key facts uncovered in the research process and identified in the analysis process. Finalizes an appropriate conclusion based upon the research and activity
  • Assists and provides information to support Suspicious Activity Reports (SAR) or equivalent for regulatory filing; all information must be fully compliant with standards, policies and procedures
  • Meets, preferably exceeds, standards for the research, analysis, documentation, presentation, completeness, timeliness and accuracy
  • 1-3 years of overall relevant work/banking/analytical experience required
  • Excellent judgment and assessment skills
  • Successfully employs personal curiosity to conduct in-depth investigations based upon assessment of anomalous criteria
  • Excellent organizational and prioritization skills, follows through to complete deliverables in a timely manner
  • Excellent communication skills - as evidenced by ability to concisely and meaningfully explain an investigation, procedure or policy and contribute to projects and issue resolution initiatives
  • Develops strong and productive work relationships with others: analysts, peers, management, Quality Assurance, Production Support, Project Management, etc
  • Anticipates and responds to customer needs
  • Demonstrates initiative and creativity in problem solving, process improvements and teamwork
  • Bachelor's degree or equivalent work experience Finance/Banking background
  • Intermediate Microsoft Access knowledge/ability
  • Preferably candidate possesses Anti Money Laundering experience
  • Highly proficient AML investigator with knowledge to include: Anti Money Laundering Laws and Regulations, Procedural / Policy requirements (including documentation) Systems Applications used to support investigation process
25

AML Operation Analyst Resume Examples & Samples

  • Be able to travel up to 25% with minimal to moderate advanced notice and work in an alternate site (geography) for 1-3
  • Successfully employs personal curiosity to conduct in-depth investigations based upon assessment of anomalous
  • Excellent work ethic (respectful, honest, considerate, self-motivated, can work independently without supervision, works
26

Operation Analyst Resume Examples & Samples

  • Responsibility will include calculation and validation of pooled fund returns and the maintenance of GIPS composites
  • Job will also have responsibilities to ensure ongoing compliance with the Global Investment Performance Standards GIPS®
  • Responsibility for Identifying and classifying assets within the system
  • Responsibility for Running and distribution of reports, running of pre-defined queries (jobs) in the system, Preparation and production of MIS/presentation
  • A thorough understanding of fund accounting and the derivation of a NAV
  • Knowledge and understanding of GIPS® and composite construction
  • Prior experience on applications such as Factset, Bloomberg, Morning Star, MSCI Barra, Bi-Sam is needed for the job
  • Result oriented, accepting responsibilities and challenges that take them outside their comfort zone
  • Partners well with peers, subordinates, managers, and LOB and functional partners
  • Strong Academics background with approx 4-6 years of relevant work experience
27

Operation Analyst Resume Examples & Samples

  • Detail Orientation – Need eye for detail and there is zero tolerance to oversight mistakes
  • Analytical - Ready to review multiple documents to determine various asset types and find relevant information critical to business
  • Communication (Spoken – Assertiveness & Written) – Ability to communicate effectively and assist Client Service Specialists with queries/investigations
  • Actively work with the team to resolve exceptions. Document exceptions and discuss new learning’s with team
28

Business Operation Analyst Resume Examples & Samples

  • Apply policies, procedures and guidelines relevant to the business functions of this position
  • Handle relevant day to day operations inquiries
  • Utilize experience and knowledge to meet established departmental goals
  • Assist with analysis of software, system tools, and reports
  • Work in other areas of the department, as needed or assigned
  • Actively participate in ongoing training
  • Minimum one year experience in music business, music publishing, or related field
  • Music business related internships preferred
  • Experience in document retrieval software preferred
  • Basic computer navigation skills including Word, Excel
  • Fast learner
29

Business Operation Analyst Resume Examples & Samples

  • Experience with LM financial processes and tools
  • The ability to extract and analyze data from the ledger (SAP) and reporting systems (e.g. COMPASS and Horizon) efficiently and effectively turn it into information
  • Ability to act as the Lead financial analyst and POC for several programs including coordination and business Operations decision making with the related Program Managers
  • Strong analytical and presentation skills, excellent verbal and written communication skills
  • ECP/Task Order pricing experience
  • Prior MARS/SWIFT ledger experience
30

Margin Operation Analyst Resume Examples & Samples

  • At least 1-2 years of experience in investment banking operations; margin experience will be prioritized
  • Good investment product knowledge and communication skills
  • Good technical Microsoft Office skills
  • Immediately available
31

Derivatives Operation Analyst Resume Examples & Samples

  • Business graduate
  • Possess experience in investment/Derivative products
  • Familiarity in using Bloomberg & Reuters is a plus
  • Must be willing to work at night
32

Treasury Operation Analyst Resume Examples & Samples

  • Determine excess cash balances to be invested and initiate payments
  • Monitor and reconcile banking fees
  • Manage queries regarding transactions on the bank accounts
  • Assist with bank guarantee requests
  • Manage requests in relation to direct debit setup or cancellation
  • Support all inquiries and testing necessary for SOX compliance and external audit requirements
  • Prepare various weekly and monthly reports in support of Treasury reporting requirements
  • Assist with maintenance of Treasury Management System
  • Assist with new legal entity setup project
33

Channel Operation Analyst Resume Examples & Samples

  • (25%) Create regional monthly performance review decks (Sell in Sell out and channel KPIs)
  • (50%) Verify data with country channel manager and regional/global team to improve data quality
  • (25%) Deliver key operations improvements (data from POS and Sell in data)
  • 3+ years in sales operations
  • Process improvement and relationship
  • Report definition and writing in a BI system like Siebel, Oracle, or SAP
  • Must demonstrate ability to complete a cause analysis
  • Expert skill is required for excel and powerpoint
34

Business Operation Analyst Resume Examples & Samples

  • Interface with SITAONAIR groups to support the day-to-day Configuration requirements
  • Develop a detailed knowledge of specific SITAONAIR applications plus a broad knowledge of system processing and system assumptions
  • Analyse data from multiple sources and translate into custom inputs for database and software applications
  • Monitor system processes and data loads to ensure data integrity
  • Investigate complex customer issues and discrepancies related to Configurations. Determine requirements and take corrective actions or recommend changes to system Configuration to resolve
  • Coordinate the resolution of customer problems and act as liaison between Operations & Customer Support staff and the user community
  • Recommend, define and write functional specifications for application enhancements
  • Conduct testing of application enhancements
  • Support sales activities related to Configuration issues with potential customers
  • Provide training to peers
  • Assume lead in small projects as required
  • Maintain the SITAONAIR Datalink configuration database accordingly to the SITAONAIR customers’ requirements
  • Ensure that both the SITAONAIR Datalink production and backup systems are well updated and synchronised with the same configuration version
  • Provides on a weekly basis to Partner DSP ADLT configuration changes that concern Partner DSP customers
  • Prepare, validate and verify all SITAONAIR customers’ configuration requests prior to be activated by the SITAONAIR Operations on duty staff
  • Provide technical expertise and/or operational requirements on SITAONAIR Datalink configurations to the SITAONAIR Systems and Applications Support group and to the Aircraft Cockpit Services department
  • Provide on line support to SITAONAIR customers (e.g. customer problem solving, new system implementation at customer end,)
  • Lead the AIRCOM Direct Front Processor (ADFP) and AOIP (ACARS Over IP) access certification process. This includes the support during the certification testing (connectivity set-up, test configuration, test plan and monitoring…) and the implementation in production
  • Share the technical expertise on SITAONAIR Datalink configuration with SITAONAIR Service Operation team members
  • Establish and document operational procedures in support of the SITAONAIR Datalink configuration activities
  • Degree in IT or equivalent experience
  • ITIL Foundation Certificate – Desirable
  • Networking & Airline related knowledge is an asset
  • Data processing experience highly desirable
  • Strong analytical skill and testing skill a plus
  • Sound knowledge of the AIRCOM Datalink applications and good understanding of the AEEC specifications (ACARS, 620, 622, 623, 618.) - Desirable
  • Methodology, accuracy, and good organisation
  • Customer oriented
  • Excellent problem solving and analytical skills with attention to details
  • Proven ability to analyse, draw conclusions, and create solutions to complex problems
  • Good working knowledge of computer operations, IP protocols and monitoring facilities in SITAONAIR Operations centre
  • Practical knowledge in the use of PC software such as: Word, Excel, Access, Outlook Email
  • Initiative and ability to make operational decisions on the spot
  • Good interpersonal and organizational skills
  • Ability to work in a team as well as independently
  • Fluent in both verbal and written English
35

Mine Operation Analyst Resume Examples & Samples

  • Preparation of periodic and annual management reports as established by management
  • Assistance in mid- to long-term planning
  • Active participation in preparation of annual budget and periodic forecast updates
  • Assistance in establishing cost centers and AFE preparation
  • Preparation, analysis and reporting of financial and operational budgets/forecasts for management according to budget/forecast schedules and templates, including variance analysis
  • Assistance to management in projects implementation of financial and operational IT application programs
  • Assistance to management in obtaining informative reports on cost of quality, inventory turnover, machine utilization, profitability and cash flow projections
  • Preparation of cost-benefit analysis, initiation and follow up on cost cutting measures that add value to the company
  • Any other ad hoc work as requested
  • Responsible for the collection of financial data by mine’s divisions and departments
  • Evaluates the cost efficiency and effectiveness of mine’s operational processes and procedures
  • Reviews, analyses and corrects financial reports and commentaries submitted by mine’s divisions and departments based on variance analyses
  • Prepares and reports mine’s budgets, forecasts and performance reports for upper management
  • One of the main point of contact from finance department to work with mining operations departmen
  • Knowledge of financial analysis, budgeting and forecasting
  • Knowledge of the specifics of the Company’s activity, production cycle and its processes
  • Knowledge of RoK legislative and other normative acts, related to financial work
  • Knowledge of the basics of RoK Labor Code, HSE rules and regulations, fire safety requirements
  • Ability to communicate issues and provide solutions for management decision
  • High attention to details and ability to multitask
  • Developed communication skills
  • Commercial in Outlook
  • Strong computer skills (Excel, PowerPoint, Word, other business applications knowledge is plus)
36

Business Operation Analyst Resume Examples & Samples

  • Actively coordinate and participate in the monthly Integrated Business Planning process
  • Prepare, maintain and analyze IBP templates and submission files ensuring data integrity, accuracy and timely updates
  • Prepare analysis of financial impacts of business risks and opportunities with appropriate recommendations
  • Participate and align in monthly Global Integrated Business Planning WebEx calls
  • Assist in preparation of strategic, analytical and insightful presentations to the management to achieve annual business targets and objectives
  • Actively engage in external and internal audits and the ongoing Global Controls Self-Assessment (GCSA) process to drive continuous improvement
  • Experience and complete understanding in Sales and Operations Planning/Business Planning processes
  • Proven mathematical aptitude with a focused ability to deliver complex data/ information into actionable solutions
  • Ability to effectively communicate information in written or presentation form, and proactively interact with key stakeholders
  • Demonstrated application of strong skills in MS Excel, Word, and PowerPoint
  • Results oriented with ability to manage multiple priorities under tight deadlines.Ability to work within a team environment, promoting open participation and cross training
  • 2 to 5 years of business planning/ sales and operations planning experience required
  • Strong Analytical and Excel skills required
  • APICS CPIM certification would be viewed as favourable
37

ARO Business Operation Analyst Resume Examples & Samples

  • Support D&S management team operations, organize major meetings, and create major reports as required
  • Organize D&S team finance and headcounts, manage budgeting and forecasting using Excel
  • Advanced Excel skills required to be able to create vlookups and pivots for analyzing data
  • Organize regular financial analysis of delivery and service activities including revenue management and cost management
  • Institute systems and practices for measuring and monitoring Key Performance Indicators
  • Analyze current practices and methods of interaction, and propose opportunities for improved operation
  • Perform various duties and functions associated with enabling the successful execution of D&S’s mission
38

Operation Analyst Resume Examples & Samples

  • Design, develop, and implement a variety of reports, graphs, summaries, presentations and other business solutions that convey analytic results and align with business needs
  • Prepares executive level reports and presentations by collecting, analyzing, and summarizing information
  • Proficiency with data extractions and file manipulation using a variety of data sources
  • Strong skills in Microsoft Excel – Good use of formatting, formulas, functions (i.e. Vlookups, Pivot Tables and charts.)
  • Knowledge of or willingness to operate in web based predictive analytics systems. (i.e. pulling data from, analyzing data)
  • Assist the budgeting and forecasting processes for the Population Health Division and report monthly actual results by contract
  • Assist the team to develop financial analysis to support strategic planning, payer contract financial requirements, and other key strategic decisions
  • Manage and prepare summary documents from Payer Meetings to prep team on outstanding items from previous discussions
  • Prepare and analyze operational reports for Population Health, including standard reports and ad hoc requests
  • Interface with finance teams at contracted payer plans to develop robust reporting mechanisms financial on results for USMD
  • Develop and report financial scorecards for payers and physician practices and clinics, and monitor incentive programs
  • Excellent communicator and strong documentation skills
  • Comfortable approaching team members and willingness to work with others
39

Businees Operation Analyst Resume Examples & Samples

  • Reviews current business process for regional and global business unit planning teams
  • First level university degree or equivalent experience
  • Strong written and verbal communication skills; mastery in English and local language
  • Developing business acumen and technical knowledge within area of responsibility
  • Introduction to HP's overall supply chain strategy
  • Basic understanding of Material Requirements Planning (MRP) and ATP
  • Basic knowledge of inventory analysis
40

Operation Analyst Resume Examples & Samples

  • Performing analysis on current & future seasons to validate and perform impact assessments of the planning assumptions
  • Analysing plans, pairings, roster production and delivery to produce statistics that measure financial and quality targets on a monthly, seasonal and annual basis. Based on the output of these statistics, highlight issues, recommend remedial action and process improvements
  • Determining optimum parameters to drive the appropriate balance of quality, productivity and cost efficiency for the monthly/seasonal flying programme, establishment forecasts, training and pre- assigned activity levels
  • Support initiatives for the development and implementation of an improved establishment planning process
  • Provide input to relevant business improvement initiatives and trade union debate as required
  • Keeping relevant documentation up to date
  • Effectively managing the performance and development of all direct reports to ensure delivery of the key departmental objectives
  • Other duties as directed by Manager
41

Operation Analyst Resume Examples & Samples

  • University degree with good oral and written communication skills
  • Fast learner with keen eye for details and determination to follow up till exceptions are resolved
  • Strong Computer skills preferably with competence in Excel, Macros will be a definite advantage
  • 3 years of experience in reconciliation and proofing functions
42

Know Your Client Operation Analyst Resume Examples & Samples

  • Understanding and verification of KYC data across multiple client types - Listed and Regulated, small/medium/ large private and public companies as well as more complex structures such as; SPVs, Co-operatives, Foundations and Funds, Governments, Joint Ventures, etc
  • Identification of Money Laundering and Terrorist Financing factors as part of the due diligence review
  • Understanding and interpretation of global regulations and DB’ KYC policy
  • Liasing with external stakeholders such as Business, Compliance and Anti Financial Crime on KYC requirements & approvals
  • Liasing with downstream Technology teams to ensure accurate and complete set up of customers data on DB systems
  • Perform the risk assessment of the Client to be adopted/reviewed
  • Manage exceptions ensuring that all SLA’s defined with the Business on timeliness and quality are adhered to
  • 1 to 2 years of relevant work experience in Anti Money Laundering (AML), KYC, or Compliance related functions preferably in the financial services industry
  • Experience in Research/Analytics role in other Banks / KPOs etc
  • Understanding of Control, Compliance, Investigation functions in banks
  • Familiarity with AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID)
  • Ability to interpret regulatory guidelines and assessing risk scores and entity types
  • Ability to interpret alerts
  • Ability to identifying trends and inconsistencies
  • Understanding of end to end KYC process
  • Excellent communication & interpersonal skills – individual is required to communicate at all levels, onshore and & stakeholder management
  • Excellent reading comprehension and critical reasoning skills
  • Excellent analytical writing skills
  • Ability to work independently and take ownership
  • Ability to work in a time sensitive & delivery focused environment
  • Hands on experience in using internet
  • Familiarity with MS Office application
  • Ability in formulating search criteria and expertise in web search techniques
  • Expertise on internal systems and resources
  • Attention to details and quality
43

Mortgage Default Operation Analyst Resume Examples & Samples

  • Requires a Bachelor's degree in business administration or related field and 2+ years experience with mortgage servicing, loss mitigation, foreclosures, bankruptcy, REO and/or other directly related experience. A combination of education and experience may meet requirements
  • Working knowledge of loan default servicing software, Black Knight products preferred, including Desktop, Process Management. Ability to balance multiple demands and work both independently and as part of a team to develop solutions
  • Ability to communicate with all levels of management; both written and verbal
  • Ability to present information to senior-level audiences in simple, logical terms
  • Strong execution skills; ability to drive results
  • Strong attention to detail, project management and prioritization skills will be key in balancing daily deadlines with timely implementation of strategic projects
  • Demonstrate the high levels of integrity, character, and professionalism in affiliate, associate, customer and vendor interaction as a representative of
44

Global Partner Operation Analyst Resume Examples & Samples

  • Strong Operational experience
  • Strong acumen for operational excellence
  • Experience in Technology sector sales or partner operations and support specifically in the SaaS and/or CRM industry
  • Experience with Salesforce or similar CRM/ERP systems
  • 1-3 years of experience delivering successful operational support programs
45

Operation Analyst Resume Examples & Samples

  • Accounting reconciliation for both asset classes, Futures and FX OTC
  • Assist with all end of day activities
  • Confirm FX OTC deals with counterparties via SWIFT
  • Confirm netting/payment arrangements verbally with counterparties
  • Create settlement payments in banking application
  • Fill in for Risk Manager on shift when needed
  • Monitor all incoming/outgoing payments, investigate all late/failed payments independently
  • Troubleshoot trading issues, resolve postion and P/L issues
  • 3 to 5+ Years Relevant Experience is Typical
46

Business Operation Analyst & Manager Resume Examples & Samples

  • Project management experience (2-3 years)
  • Resource based operations coordination and analysis (3-4 years)
  • Budgeting and financial modeling (2-3 years)
  • PMP or equivalent experience
47

Business Operation Analyst Resume Examples & Samples

  • 6+ years
  • Performs basic analysis of functional or service requirements
  • Monitors the environment and resolves issues utilizing available knowledge reference documentation
  • Performs work assigned by Business Operations Manager
  • Monitors production schedules and ensures production jobs complete successfully without issues
  • Ensures complete and timely hand-off of incidents to other support teams as appropriate
  • Incident / Tickets queue management
  • Conduct proactive root cause analysis and work with IT service providers to drive process improvements
  • Assist with research, recommendation and implementation of best practices
  • Ensure team adheres to defined SLAs
  • Coach and mentor team members
  • Excellent professional communication skills, able to derive appropriate analysis and present & implement findings
  • Ability to work in a continuously changing environment
  • Focus on details, errorless delivery, logical reasoning
  • Proactive with can-do-attitude
  • A mind set of searching for solutions and not offenders
  • Willing to step out of own comfort zone
  • Fast learner with ability to adapt to change quickly
  • Bachelor or Master Degree
  • 4-6 years of experience in the relevant areas
  • Experience in running support/BPO delivery operations
  • Experience in working on a ServiceNow based business process outsourcing model
48

Tools Operation Analyst Resume Examples & Samples

  • Provide and ensure compliance with the service availability levels and operations practices
  • Provides deployment and distribution support to Wintel servers and clients environment
  • Perform tool administration and support for WS3 and/or WDS teams and handling special request from other EMIT organizations
  • Work with vendor support and engineering to find solutions to problems and deploy tool updates as requested/approved
  • Achieve continuous operational processes improvement on tool support processes and maintain process documentation
  • Act as escalation point (L3) for other teams providing assistance on end-user critical issues involving deployment, performance monitoring and security tools, engaging the engineering or Vendor (Microsoft, VMWare, Symantec, AirWatch, Oracle, etc.) when required
  • Incident Manager. Work with external groups to facilitate proper incident resolution/management to mitigate impact. Lead the initiative for detail investigation and support MIR closure when needed
  • Coordinate with other teams to gather information on upcoming projects that may have an impact on tools or compliance
  • Collaborate with engineering teams evaluating goals established for terminal services environment as well as implementing changes on major infrastructure or design when required
  • Participate as Tools Operations resource on projects, small work items, and initiatives which involve tools or components we operate
  • Assist to maintain S&C documentation, processes and controls assigned to the teams
  • English fluency on advanced level or higher (Read, Write, Speak)
  • Familiarity with Incident Management, Problem Management, Change Management, Securty & Controls guidelines
  • Support and administration basic principles on Microsoft Windows Server 2003, Windows Server 2008, Windows Server 2012, or higher
  • Basic/Intermediate experience with Microsoft Active Directory Services, Virtualization and Mobility
  • Prior experience as a Server Operations Server Admin or similar experience on server or infrastructure support area
  • Communication skills (including the ability to understand highly technical concepts and communicate those accurately to a non-technical audience)
  • Basic application troubleshooting skills
49

Operation Analyst Resume Examples & Samples

  • Ability to work across functions
  • Evaluate, evolve and manage controls and metrics
  • Take ownership of service delivery to internal and external clients
  • Responsibilities for Implementation of quarterly reviews, oversight of the on-boarding of new coverage into production, and other project assigned to the team
  • Bachelor’s or Master’s degree in Finance, Economics or a quantitative area of study
  • At least 4 years’ experience with exposure to Equities
  • Experience with an operational environment
  • Exposure to standard financial data vendor software is a plus
  • Experience in process analysis, improvement and documentation
  • Excellent skills in Excel
50

Business Operation Analyst Resume Examples & Samples

  • Collaborates with other departments and collect appropriate business data according to the needs of business analysis project
  • Explores data definition from different data sources and identify the variance
  • Provides analysis support when compiling and reporting information
  • Evaluate, interpret and analyze data and/or business process, and present recommendation and alternatives for management and executive review
  • Creates detailed business reports for business needs by compiling appropriate business data
  • Keeps track with the execution of report recommendation and alerting management of any potential delays
  • Support projects assigned by upper MO BOA
  • The position responsibilities outlined above are in no way to be construed as all encompassing
  • Other duties, responsibilities, and qualifications may be required and/or assigned as necessary
  • Sitting for extended periods is common
  • Regular use of the telephone and company e-mail for company communication is
51

MEM Operation Analyst Resume Examples & Samples

  • Responsible on all sites MEM Ops metrics on Performance to Plan (PTP), Projected Out Date, POD, Cycle time and ensure all subcon sites are align to Micron goal/metrics
  • Work/ coordinate on the subcons that has problematic issues, help drive the solutions on this issue
  • Owner of the Global MEM metrics. Consolidate those metrics across different subcons
  • Provide crisis management support on the needed subcon site
  • Coordinates and/or monitors products at all subcons
  • Provide support and work with MEM Operation site managers and MEM sites owners on product issues, capacity, materials and escalations
  • Develop process improvements in MEM team and subcons
  • Work for standardizations of MEM process across subcons
52

Business Operation Analyst Resume Examples & Samples

  • Manages a broad range of moderately complex supply chain processes, such as inventory analysis and planning, demand management, logistics management, and import/export operations typically with a large or complex global business unit
  • Identifies opportunities for process improvement and develops recommendations
  • Independently executes the demand and supply matching activities, connecting planning to execution, and identifying issues and their impact
  • Drives backlog management
  • Gathers demand data from country, region and account managers to synthesize information using complex analyses, and delivers demand signals to the supply base to contribute to demand forecasting
  • Coordinates or leads regional and global business unit planning teams to maintain and enhance the current business processes
  • Contributes to priority projects with complex analyses and assists in developing recommendations
  • Communicates requirements and guidelines to the regional and global business unit planning teams
  • Mentors junior-level staff
  • Coordinates, develops, and manages a Regulatory Trade Compliance program
  • Typically 4-6 years of experience in a supply chain function
  • Broker's license and/or 4-6 years of experience in a customs/global trade function
  • Strong understanding of supply chain processes (plan, source, make deliver)
  • Very strong analytical and data modeling skills
  • Very Strong communication and influencing skills; mastery in English and local language
  • Proven relationship management skills
  • Strong knowledge of Microsoft Office skills (Excel, PowerPoint, etc.), statistical analysis, and financial modeling
  • Strong project management skills to lead cross-functional teams; recognized as Subject Matter Expert
  • Strong business acumen and technical knowledge within area of responsibility
  • Strong Understanding of HP's overall supply chain strategy
  • Extensive understanding of Material Requirements Planning (MRP), Available to Promise (ATP) and master scheduling
  • Good understanding of national and international trade requirements to align customs/trade function with business objectives
  • Thorough knowledge of inventory analysis
  • Developed leadership skills including team-building and conflict resolution and management
53

Operation Analyst Resume Examples & Samples

  • Ability to manage multiple, tasks with overlapping deliverable dates
  • Familiarity with Consumer Driven Healthcare Products (ex. HSA, FSA, HRA)
  • Bachelors degree strongly preferred
54

Operation Analyst Resume Examples & Samples

  • Interface with Business IT and business owners to prioritize improvement efforts
  • Participate in core internal Ford team to manage daily operations of application utilizing standard ITIL V3 Tools
  • Share and present work to cross-functional teams and executive leadership
  • Ensure Critical Success Factor (CSF), Critical to Quality (CTQ) and Key Performance Indicators (KPI) are met for these applications
  • Work with other IT teams (MVS Software, DBA’s, Server operations, etc.) to meet infrastructure requirements
  • Assist team lead with managing assignments and work load of global support team
  • Meet security and control requirements for a SoX application including: IT Policy Manual compliance, Systems audit completion and evidence gathering, interface documentation, audit participation, and Operation Identified Comment (OIC) resolution
  • Develop and maintain, accurate support documentation
  • Perform SCRP process and ACR/ICR updates
  • 3+ Years of experience with Mainframe technologies
  • 3+ years of experience with JES2/3 environments, MVS, Netview, System Automation, HMC and hardware configuration
  • Knowledge of the IT Operating Model / IT Service Management
  • JES2 & JES3 skills
  • MVS Skills
  • Experience with supporting the mainframe through Automation tools (Netview, OPS MVS)
  • Experience to Project Manage Large Scale IT Development and/or Infrastructure Deployments
  • Ability to communicate effectively with business users and IT professionals including globally distributed teams; the ability to adjust communications appropriately for the audience; work with all levels of management and diverse work groups
  • Excellent technical knowledge of installed computers and peripheral equipment
  • Operations-related knowledge of mainframe production features and communications networks
  • Effective written, oral communication and interpersonal skills. Interface with various technical support staffs, vendors, users, and management to report and resolve operation-related problems
  • Demonstrated record of self-motivation and dependability