Clinical Business Analyst Resume Samples

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N Dickinson

Nettie

Dickinson

6042 Norbert Roads

Dallas

+1 (555) 736 8395

6042 Norbert Roads

Dallas

Phone

p +1 (555) 736 8395

Experience Experience

Boston, MA

Clinical Business Analyst

Boston, MA

Crooks LLC

Boston, MA

Clinical Business Analyst

Performs all other related duties as assigned
Partnering with Quality Assurance Team to define and execute User Acceptance Testing (UAT) task
Develop User Acceptance Plan (UAT) in coordination with end business customers
Assist in identifying and recommending best practices for business analysis, training and end user support functions
Conducts training sessions and serves as an IT subject matter resource for medical directors, providers, clinical staff, and support staff in areas related to reporting
Leads or assists in the development of IT communication and business training materials, processes, and procedures related to reporting packages and reporting systems
Assist with developing and executing user acceptance testing plans including creation of test cases

New York, NY

Expert Clinical Business Analyst

New York, NY

Beatty LLC

New York, NY

Expert Clinical Business Analyst

Ensure efforts to continually improve domain knowledge
Provide accurate and timely information and escalates when there are issues
Possess expert level functional knowledge of assigned application technology
Design and execute functional, integration, and regression test plans for new application functionality, product releases and enhancement and regulatory modifications using clinical scenarios and use cases
Ensure programs meet clinical specifications
Demonstrate new functionality to clinical users seeking inputs on future direction
Deliver functional specifications, design documents, clinical process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by Clinical Systems Analyst

present

Phoenix, AZ

Senior Clinical Business Analyst

Phoenix, AZ

Nader LLC

present

Phoenix, AZ

Senior Clinical Business Analyst

present

Work under the direction of the Manager to provideclinical application solutions for assigned business areas
Work under the direction of the Manager to provide clinical solutions for assigned business areas
This role provides clinical consultative feedback and partnership with AAL and Clinical Programs during the rule development process
Applies clinical knowledge to integrate clinical practice and technology into clinical workflows that support safe and efficient patient care
This individual would also be responsible for creating data management reports and dashboards which will be an input to overall rule performance
Serve as leader of team or project overseeing work performed by more junior business analysts
Provide explanations and interpretations within area of expertise

Education Education

Bachelor’s Degree in Related Field

University of Georgia

Bachelor’s Degree in Related Field

Skills Skills

Demonstrates excellent interpersonal skills (knowledge transfer, negotiation, issue escalation, etc.)
Strong knowledge of Clinical workflows
Strong attention to detail
Ability to provide 24x7 user support which may include direct user support in patient care areas
Great interpersonal skills
Excellent communication skills (written and verbal)
MS - Outlook, Word, PowerPoint, Excel, Visio, and Project knowledge
Highly organized
Has excellent verbal and written communication skills
Ability to bring cross functional teams together in a collaborative manner

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15 Clinical Business Analyst resume templates

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Senior Clinical / Business Analyst Resume Examples & Samples

10+ years of Clinical Analyst experience; 5+ years of experience in a hospital setting
Degree in Nursing, Business Administration or related field
Experience with large, centralized clinical and hospital administrative datasets is preferred, such as: University Health System Consortium (UHC), Premier and/or American College of Surgery (ACS-NSQIP)
Advanced knowledge of business analysis methodologies and software applications
Knowledge of claims management related software applications
Knowledge of reporting tools, specifically Business Objects and SharePoint
Advanced Degree
Experience with large Academic Medical Centers
Experience in performance improvement and Patient Safety
Familiarity with Electronic Patient Records

Clinical Business Analyst Resume Examples & Samples

Experience with Siebel OBIEE reporting environment
Experience in testing and validation system enhancements and bug fixes; ability to troubleshoot and fix
Testing and Executing UAT scripts experience
Excellent communication skills (written and verbal)
Prior experience working with Clinical Trials Management Systems
Experience working with Research & Development

Clinical Business Analyst Resume Examples & Samples

Support and educate end users with Epic clinical and complementary applications
Answer end user “how-to” questions
Understand user requirements; translate them to functional requirements and assist end user with Epic request submissions
Help identify and resolve issues, and facilitate appropriate escalation for timely resolution
Assist with developing and executing user acceptance testing plans including creation of test cases
Provide service to users, according to the defined service level agreements
Adhere to recognized project management tools and methodologies
Assist in identifying and recommending best practices for business analysis, training and end user support functions
Analyze business processes to ensure accurate system configuration
Uses the Partners HealthCare values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
Create and run reports as needed using tools such as Workbench
Bachelor’s Degree in Business, IT, Healthcare, or related required
A combination of education and experience may be substituted for requirements
Epic Certification desired or must obtain Epic training as outlined by program requirement
Experience in end user management, preferably in a healthcare setting
Strong knowledge of Clinical workflows
Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization including both technical and non-technical personnel
Strong problem solving and negotiation skills
Ability to effectively conduct small meetings, both formal and informal
Requires minimal direction from leadership and possesses the ability to learn quickly
Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds an levels within and external to the organization

Clinical Business Analyst Resume Examples & Samples

Support and educate end users with Epic clinical and complementary applications and associated clinical and operational workflows
Provide 24-hour on-call support on a rotating basis with other clinical systems team members to address urgent issues that cannot be handled by the Partners IS Service Desk
Epic clinical application certification desired, or must obtain Epic training as outlined by program requirement; Epic clinical applications include Orders, Clinical Documentation, Ambulatory, My Chart, ASAP, Stork, Anesthesia, OpTime, Willow, and Beacon
Ability to provide 24x7 user support which may include direct user support in patient care areas
Strong PC skills required with knowledge of Microsoft Office Suite, Project, PowerPoint, SharePoint and Visio preferred

Clinical Business Analyst Resume Examples & Samples

Serves as a clinical resource for an assigned work stream unit - Intake, UM, CM, DM, Reporting or Appeals
Assists in the documentation and gathering of detailed requirements and workflow processes and analysis
Reviews current workflow and lead recommendations and defines requirements to build processes and forms needed to support the business in the new system
Recommends and implements software based on best practices
Analyzes customer needs and identify system and procedural solutions to enhance the clinical practices
Identifies opportunities to leverage technologies in areas that improve and promote the clinical agenda
Performs gap analysis
Identifies needed process changes to ensure compliance with the use of technology to optimize care delivery processes and effectively communicate patient care activities
Performs application testing and creates test scripts – SIT/UAT
Develops and creates test plans for SIT and UAT
Performs UAT Testing
Works with IT to resolve update issues
Communicates with internal partners to obtain sign-offs
Ensures updates are tested and applied on a timely basis
Provides documentation and training as needed
Insures technology meets Compliance and Regulatory Requirements
Required: Bachelor's Degree in a related field, preferably health sciences; OR equivalent work experience, including 5+ years clinical experience with active RN/LPN/MD/DO/ARNP/RT/PharmD license in a managed care setting
Required: 5+ years of experience in a position that requires participation in and knowledge of Care Management operations and regulations that affect clinical processes and reporting
Ability to effectively present information and respond to questions from peers and management
Ability to analyze and interpret financial data in order to coordinate the preparation of financial records
Ability to work in a fast paced environment with changing priorities
Ability to remain calm under pressure
Ability to work overtime as required
Microsoft Outlook
LI-JC1

Clinical Business Analyst Resume Examples & Samples

Understanding the prior authorization process and configuring business rules that will be applied to multiple Prior Authorization Intake Channels
Understanding and documenting the business requirements based on the customer’s needs. This includes understanding and evaluating the enhancement request, the business process, other project business requests and general system capabilities
Clearly defining the business needs and documenting via business artifacts (Project Requirements Document (PRD), business process flow, BACD, Use Case) with knowledge of RSA process (requirements solutioning and analysis)
Coordinating business sessions to drive out business requirements
Partnering with UHG IT Business Solution Architects and Systems Analysts to communicate the business need and understand translation into how system solutions will support the need
Partnering with Quality Assurance Team to define and execute User Acceptance Testing (UAT) task
Develop User Acceptance Plan (UAT) in coordination with end business customers
Develop UAT scenario’s based on Business Requirements
Coordinating User Acceptance Testing (UAT) with program team
Coordinating User Acceptance Testing, defining User Acceptance Plan and executing in coordination with end business customers, including reporting and evaluating test results
Consulting/supporting identifying test groups and test environment needs
Ensuring program/project are meeting SOX and HIPPA Compliance requirements
Bachelor's Degree OR High School Diploma / GED with 4+ years of equivalent work experience
3+ years of experience in Business Analysis or Healthcare operations
2+ years of experience / understanding of UHC prior authorization and Clinical operations
3+ years of demonstrated experience with process improvement, workflow, benchmarking and/or evaluation of business processes
2+ years hands-on proficiency with Visio workflow diagrams
Understanding of the UHC Proprietary clinical management systems (ICUE and / or CareOne)

Clinical Business Analyst Resume Examples & Samples

Works with CAE's/AE's to successfully evaluate and deliver reports to internal and external clients. This would include being able to get data from Trend Central, Client Benefit Manager, Client Website, e-Service Delivery, Drug admin, Form Admin, etc
Send routine information to clients on behalf of CAE/AE- e.g’s –newsletters, MAC updates, Plan Finder, etc
Manage set up of programs up-sold or maintained by CAE/AE. This could include getting necessary Houston set up & implementation forms completed
Work on department specific projects as assigned that are part of CAE/AE's responsibility
Assist in creating client presentations
BS in Pharmacy preferred
2-5 years of relevant experience; PBM experience preferred
Proficiency in Microsoft applications preferred but not required
Knowledge of pharmacy laws and regulations
Proven leadership and ability to build strong team cohesion
Ability to evaluate current state and analyze possible solutions in business workflow
Detail oriented with strong organizational skills
Ability to adapt in a dynamic work environment learns quickly, solve problems and make decisions
Able to work under pressure and meet tight deadlines

E-clinical Business Analyst Resume Examples & Samples

Serve as lead in the identification, tracking, and control of user and functional requirements within individual projects working directly with clients and business partners
Provide project business and functional overview to technical and validation leads
Ensure delivery of the eClinical solution within project timelines, scope and to required quality standard as defined in Perceptive Informatics SOPs
Lead end to end and UAT activities
Provide post-go live support as needed
Help in the design of additional standard processes and solutions for client enterprise integrations
Client focused approach to work and the ability to analyze and interpret client needs
A high level of accuracy and attention to detail
Excellent analytical, system design and problem solving skills
Knowledge of XML and CDISC is desirable
Knowledge of formal software development methodologies and industry best practices is desirable
Experience as a systems analyst, business analyst, project manager or consulting professional preferably with experience of system design and implementation in the pharmaceutical/biotech industry
Familiarity with FDA regulations such as 21 CFR Part 11 and GxP helpful

Clinical Business Analyst Resume Examples & Samples

Pharmacy (i.e. Pyxis), radiology, optomology, or neurology application��
Knowledge of Server 2008 (clustering, back-up routines, etc.).��
Project Management experience is a big plus
Works with client managment to identify and specify complex bussiness requrments�� and processes
Formulate logical statements of business, scientific and/or engineering requirments
Work with development, opertations, technical support and other IT areas as appropriate throughout the development and installation processes
Designs a detailed systems testing plan to ensure an accurate and effective product

Clinical Business Analyst Resume Examples & Samples

Analyze the defined customer needs to identify product requirements that enhance and support our customer’s clinical practices
Assist with the translation of clinical needs to detailed software solution requirements
Focus on understanding the customer’s problem and being the clinical domain expert to answer questions from the development team swiftly and decisively
Bring strong creative, conceptual and problem-solving skills to translate ambiguous conceptual ideas (business needs and user goals) into concrete solutions
Assess data from multiple sources (roadmap, voice of customer, user observations, stakeholders, tech constraints, UX research and market research) and synthesize it in order to develop solutions that meet customer needs and add value
Proactively engage stakeholders and concisely present options and recommendations
4+ years experience in a hospital setting in either a clinical, informatics, or IT role
Bachelor’s degree in a health science, computer science or business discipline
RN/LPN or similar clinical floor experience in a hospital setting
Strategic thinker, but can execute with great attention to detail
Assess, prioritize and make trade-offs against business, technical and user constraints
Must be able to work in the absence of complete information and remain able to make timely, high quality decisions

Clinical Business Analyst Resume Examples & Samples

Required A Bachelor's Degree in a related field, preferably health sciences
Required or equivalent work experience 5+ years clinical experience with active RN/LPN/MD/DO/ARNP/RT/PharmD license in a managed care setting
Required 5+ years of experience in a position that requires participation in and knowledge of Care Management operations and regulations that affect clinical processes and reporting
Intermediate Demonstrated organizational skills
Preferred Licensed Registered Nurse (RN)
Required Advanced Microsoft Excel
Required Intermediate Microsoft Access
Required Advanced Microsoft Visio

Clinical Business Analyst Resume Examples & Samples

Leads clinical requirements development by translating business requirements into product-specific designs and configuration, detailed requirement specifications, and use cases
Applies clinical knowledge to integrate clinical practice and technology into clinical workflows that support safe and efficient patient care
Serves as a skilled clinical resource in support of non-clinical team members by acting as a liaison between end users, clinicians, non-clinical analysts, technology vendors and internal IS groups
Possess expert level functional knowledge of assigned application technology
Interact with Systems Analysts during the software build and/or configuration process, activation and rollout process to ensure the quality of deliverables as per the defined defect standards
Ensure programs meet clinical specifications has appropriate customer focus, and close alignment with the customers’ business objectives
Review vendor provided documentation and user manuals needed to support the product
Provide accurate and timely information, document and escalate issues with resolutions and share with team members to improve team productivity
Knowledge transfer with other team members to improve overall team education level and improve overall domain knowledge
Take initiative and drives to bring to logical conclusion; proactive approach to ensure the quality of the deliverables as per the agreed to scope
Bachelor's degree preferred and/or other relevant combination of training and experience and industry experience
Clinical Degree, certification and/or Licensing required
Experience working with EHRs in an ambulatory, clinical setting; familiar with physician workflows (not just nursing flows)
Medical coding experience (ICD 9/10, CPT, RxNorm, etc…)
Experience with and/or knowledge of Meaningful Use requirements
Knowledge of system architecture and design. Must be fairly technical. (Need to at a high level understand database structure, high level architecture, etc.)

Clinical Business Analyst Resume Examples & Samples

Serve liaison role between application technology vendors, internal IS groups, and clinical users
Demonstrate new functionality toclinical users seeking inputs on future direction
Clinical Degree, Certification, and/or License required
0-2 years industry experience preferred
2-5 years practical experience in providing technical support and maintenance on an EMR from a healthcare or Health IT environment
Appropiate healthcare background

Senior Clinical Business Analyst Resume Examples & Samples

This individual would be responsible for testing new Pre Pay rules from a clinical perspective
This role is responsible for supporting and managing new rule implementations and identifying and resolving issues and removing barriers
This individual would also be responsible for creating data management reports and dashboards which will be an input to overall rule performance
This role will also provide clinical feedback to proposals of all detection methods at various tollgates
This role provides clinical consultative feedback and partnership with AAL and Clinical Programs during the rule development process
This role is also responsible for determining operational readiness from a business and clinical operations perspective
Examine, assess, and document business operations and procedures to ensure data integrity, data security and process optimization
May perform medical records reviews for rule validation
Project management support
Identification of process efficiency and effectiveness improvements
Assume additional responsibilities as assigned
Medicare/Medicaid program knowledge
Knowledge of claims platform
Intermediate level of exposure to Excel (creating graphs, sorting data)
Experience using case management tools such as PICTS
Experience in managing diverse group of stakeholders
Lean/SixSigma exposure

Intern, Clinical Business Analyst Resume Examples & Samples

Assists with management of controlled documents and business documents for functions within GMDA, CDE by facilitating all aspects of document development and tracking
Supports the full document lifecycle of controlled and business documents by serving as a quality systems workflow coordinator
Provides administrative support to authors and owners of controlled and business documents for development and revision activities
Supports usage of relevant tools to procedural document authors and owners
Maintains tracking system of procedural issues and gaps; ensure appropriate distribution to Owner during development and/or revision process
Assists with data stewardship activities to maintain and optimize operational data quality across various systems of study data capture
Assists with process optimization initiatives – developing and supporting key business tools and workflows
Supports internal and external system issue escalation and resolution activities to ensure optimal study execution performance and end-user support
Serves as an ambassador of PMBA and build and maintain strong relationships across the organization in support of cross-functional alignment and awareness
Works independently, reporting status and elevating issues to manager where appropriate
Ensures that all tasks/projects meet stated timelines, or negotiates changes with appropriate lead time
Verbal/written communication, presentation skills and interpersonal skills
Analytical orientation
Demonstrates problem solving, creative thinking and timeline management skills
Proficient in MS Office applications including MS Project; experience with Excel required
Currently enrolled in a college degree program
Strong interest/orientation toward the Biotech or Pharmaceutical industry
Working knowledge of ICH GCP regulations
Currently enrolled in a clinical research degree program

Clinical Business Analyst Resume Examples & Samples

Defines project scope and objectives based on business unit needs combined with a thorough understanding of enterprise business systems and industry requirements
Performs a key role in the development and implementation of enterprise-wide analytic tools and reporting systems. This role may interface with multiple business units such as accounting / finance, claims, operations, physician clinics, customer service, executive management, and sales and marketing
Serves as an expert resource regarding the alignment of enterprise analytic tools and reporting system strategies with the business goals and strategic drivers
Applies knowledge of managed care operating environment and underlying systems data to all major production systems used for delivery of reporting services to internal and external clients
Develops and maintains strong relationships with both internal/externals customers at the senior management and executive level in order to influence project teams and gain consensus on the selection of the most viable solutions. The position acts as a key team member to both IT and the assigned business unit
Uses strong critical thinking skills along with managed care, or physician office business knowledge to have insight and understanding of business concepts, tools and processes that are needed for making sound decisions in the contact of the company’s business
Performs quality assurance application testing to include: validation of design to business requirements, writing test plans, conducting functional and performance testing to include application and system integration testing
Tracks progress and notifies management of issues that require escalation, and assists with resolving or coordinating the resolution of system and process issues
Develops and maintains project plans, and manages specific tasks to ensure project success
Collaborates on and oversees various projects as assigned that are cross-functional in nature
Provides project task level assistance to Developers, Business System Analysts, and Sr. Business System Analysts on a project specific basis
Leads or assists in the development of IT communication and business training materials, processes, and procedures related to reporting packages and reporting systems
Conducts training sessions and serves as an IT subject matter resource for medical directors, providers, clinical staff, and support staff in areas related to reporting
Performs all other related duties as assigned
Bachelors of Science degree in Nursing or related field (4 additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a bachelor’s degree)
Current Registered or Vocational Nurse License in applicable state
3+ years experience working in a healthcare industry or clinical environment
3+ years experience conducting training sessions for new products or systems
Strong writing skills with ability to generate professional communications and training material
Project coordination experience; gathering requirements, developing tactical plans, driving performance, and achieving targets
Problem solving skills; the ability to systematically analyze problems, conduct root cause analysis, draw relevant conclusions and recommend/implement appropriate courses of action
Strong Microsoft Office skills to include Word, Excel, PowerPoint
Advanced degree in a related discipline
HEDIS/STAR experience
Informatics or data analytics experience
Familiarity with multiple system development lifecycles (SDLC’s)
4+ years of experience in systems design and database work or experience implementing and supporting third party applications
Experience with major systems implementation experience

Clinical Business Analyst Resume Examples & Samples

Required or equivalent work experience 5 years of relevant work experience required without Bachelors degree
Required 3+ years of experience in a managed care organization using clinical skills
Required Other system implementation experience
Preferred 1+ year of experience in Utilization Management and/or Care Management
Required LPN or RN

Clinical Business Analyst Resume Examples & Samples

Early clinical development expertise
Highly skilled with process flow and context diagramming; process, data and information flow for a "System" (people, roles, process, data, information, handoffs, etc.)
Ability to bring cross functional teams together in a collaborative manner
Experience helping clients transitioning from a fully outsourced to an insource model
Experience with upgrades or modifications to clinical systems (CTMS, EDC, etc)
Has excellent verbal and written communication skills
Demonstrates excellent interpersonal skills (knowledge transfer, negotiation, issue escalation, etc.)
Effectively communicates with people of various disciplines and functions (business SME, Manager, Director, VP, project team)
Process certification (e.g. lean six sigma)
MS - Outlook, Word, PowerPoint, Excel, Visio, and Project knowledge

Expert Clinical Business Analyst Resume Examples & Samples

Leads clinical requirements development
Translate business requirements into product-specific designs and configuration, detailed requirement specifications and use cases
Deliver functional specifications, design documents, clinical process workflow and related documentation for new development projects and/or enhancement and modification requests to be used by Clinical Systems Analyst
Take initiative and drives to bring to logical conclusion; proactive approach
5-10+ years Industry experience preferred

Senior Clinical Business Analyst Resume Examples & Samples

Work under the direction of the Manager to provide clinical solutions for assigned business areas
Demonstrate new functionality to clinical users seeking inputs on future direction
Provide data to generate team performance metrics
Provide accurate and timely information and escalates when there are issues
2-5years of Health care industry and Clinical Data experience
Tableau dash boarding experience preferred
2-3 years of MS SQLSERVER and T-SQL experience

Clinical Business Analyst Associate Resume Examples & Samples

Assists in the planning, design, development, implementation, maintenance, and evaluation of systems and processes to support patient care delivery
Associate's degree in a relevant allied health discipline, or an equivalent combination of education and experience
2-3 years of relevant experience

Senior Clinical Business Analyst Resume Examples & Samples

Work under the direction of the Manager to provideclinical application solutions for assigned business areas
BA or BS degree preferred and/or other relevant combination of training and experience and industry experience.Clinical Degree, certification and/or Licensing required
6+ years of SCM experience needed
10+ years expert level experience in providing business process support for assigned product, recognized an expert in the organization in assigned product preferred

Clinical Business Analyst Resume Examples & Samples

Bachelor's degree in Health Sciences, Information Systems, Computer Science, Business, Biostatistics, or a related field, or equivalent experience
Three (3) years of progressive experience in the medical outcomes/decision support analysis M
Minimum of one (1) years of SQL Enterprise Server, evidence of data query and manipulation
Experience in all or most of the following areas: utilizing database tools for research and analysis, building and maintaining clinical metrics/data models, using statistical techniques to provide information solutions, utilizing decision support tools in a healthcare environment

Clinical Business Analyst Materials Management Resume Examples & Samples

Business Systems- Observes, reports, designs and implements new Supply chain functionality and enhancements to better support both clinical and non-clinical areas to improve accuracy and transfer of Supply Chain Item Master data through UNC systems. Responsible for the monitoring of Supply Chain Item Master data specifically item cost and units of measure (UOM) through various information system and resolving any data elements that may be in error or inaccurate. Builds relationships with other functional experts and stakeholders within the health system including clinical staff, Materials Management Information Systems (MMIS), Information Services Division (ISD) Clinical system and other business and clinical application owners. Responsible for the evaluation of current practices that may contribute to inaccuracies and make recommendations of new processes and technology when necessary. Assists other Supply Chain team members in the use and understanding of clinical and no clinical business systems
Communication- Proactively reports and communicates item master data transfer errors and any opportunities that may exist for improvement within clinical and non-clinical business systems. Executes agreed upon solutions and technology in a timely manner with appropriate communication to stakeholders and users. Ability to clearly communicate various system capabilities and constraints to key stakeholders to find best of breed solutions
Supply Chain Data- This position serves as a subject matter expert in the use of Supply Chain data in clinical systems for the health system. Monitors and resolves unit of measure (UOM) errors between Lawson and clinical systems such as Epic. Monitors and resolves Item cost errors between Lawson and clinical systems such as Epic. Monitors and resolves Quantity of Each packaging errors between Lawson and clinical systems such as Epic. Monitors and resolves patient chargeable item data within Supply Chain systems including CDM and EAP codes. Assists in establishing Supply Chain Item Description standards specifically for clinical applications. Assists in establishing a system wide product charge process

Clinical Business Analyst Resume Examples & Samples

Support and educate end users with the Epic Radiant application and all Imaging-related applications
Understand user requirements; translate them to functional requirements and assist end user with system request submissions
Review best practices for business analysis, training and end user support functions
Submit specifications Create and run reports as needed using tools such as Workbench
Act as liaison between hospital end users and Partners eCare teams
Execute end user training as Credentialed Trainer
Bachelor’s Degree in Business, IT, Healthcare, required
Epic Certification desired or must obtain Epic training as outlined by program
Imaging Informatics Certification or related course content
Microsoft office knowledge: Access/Word/Excel, etc
1-3 years experience in managing clinical systems, imaging systems. System administrator in PACS or a combination of these experiences
1-3 years Field Service and Customer Support Experience desired

Epic Clinical Business Analyst Resume Examples & Samples

Work closely with other team members to develop and maintain key project documentation including analyses of current state workflow, future state workflow, gap analysis, meeting agendas, meeting minutes and status reports
Gain/Possesses expertise level of understanding of workflows and revenue/claims processing
Drives the analysis of data, and makes recommendations for improvement. On a systematic basis, analyzes the information in the department's pre-bill, coding rejection and denial edit databases for unresolved third party claims to determine root causes for the edit issues and potential resolution with the originating departments and/or the PFS clinical coding staff
Update of project plans for assigned modules, which fit within the larger PeC plan for McLean
Lead the effort to build consensus on key decisions in a timely manner
Collaborates with Revenue Cycle Operations directors and supervisors as well as the programming areas to design new reports and enhance existing reports working together with centralized eCare and Billing Office teams
Assist in the creation of new\updated policies and procedures,
Develops and maintains requirement documents, flow sheets, and charts within McL SharePoint libraries
Develop strategies and solutions that comply with McLean standards, policies, practices and strategic directions
Primarily function as an autonomous analytical expert, but recognize when the involvement of senior management and the appropriate leadership at McLean is required
Clearly document all activities for transparency and organization
Facilitate and ensure that defined members of the project team complete work assignments in accordance with an established project timeline
Responsible for tracking discovered impacts to McLean in assigned areas and working with team members and hospital staff to mitigate the impacts of critical issues to ensure a smooth go-live process
Support/help to define the post go-live processes at McLean
Provide on-going, clear, accurate project status reports to internal project management and user groups,
Define resource commitments necessary to appropriately implement assigned project components. Work with project Director to ensure alignment
Provide project-specific direction and guidance to project team members to facilitate timely and quality results. Monitor quality of work performed by team members throughout the project lifecycle
Establish and create a positive project team environment through leadership and mentoring. Collaborate with our team of dedicated and enthusiastic workers
Provide quality customer service and serve as an exemplary representative of McLean’s PeC project. On-going communication, feedback and follow-through with customers and hospital management are essential. Understand that this process is a major transition for most McLean employees and requires exceptional customer service and emotional intelligence
Plan, manage, and over-see project in an organized, transparent, and thorough fashion
Work closely with the training team lead to ensure training is relevant and applicable
Bachelor’s degree in a health profession field or information/computer science,
3+ years of experience in computer systems or healthcare required. 5 or more years preferred
Must have experience with major healthcare revenue cycles and/or IT initiatives
Proven project experience in a complex environment required
Epic Certification a plus. Experience with PeC team is a major plus
Excellent system analysis project management skills in a complex environment with multiple concurrent multidisciplinary projects. Ability to implement complex projects
Strong leadership skills and proven ability to manage diverse group of individuals, work effectively with multiple teams and build consensus on how to implement change in the organization. Ability to manage staff/projects in both a direct and matrix reporting environment
Strong organizational, planning and tracking skills. Detail management is a must. Self Starter
Excellent verbal and written communication skills with all levels of organization, and experience with standard analytic tools, such as Visio, Excel, word
Exhibits strong professional qualities
Demonstrated commitment to delivery of high quality customer service