Collection Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the collection job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

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C Lubowitz

Cory

Lubowitz

8644 Elta Stream

Philadelphia

+1 (555) 725 8424

8644 Elta Stream

Philadelphia

Phone

p +1 (555) 725 8424

Experience Experience

Philadelphia, PA

Manager, Trim, Collection / Black Label

Philadelphia, PA

Aufderhar, Morar and Pagac

Philadelphia, PA

Manager, Trim, Collection / Black Label

Assist in maintaining/ distributing a trim status report
Weekly status meeting with production team regarding sample and stock trim delivery and/ or quality issues
Update receiving’s in system once delivered to proper location
Forward all shipping details to recipient
Generate and maintain Trim tracking schedule for sample and stock. Distribute weekly to production team and factories
Responsible for creating seasonal program update and design/ cost books
Knowledge of industry Trim testing standards and Trim inspection standards

Houston, TX

Senior Collection Management Services Assistant

Houston, TX

Weber-O'Kon

Houston, TX

Senior Collection Management Services Assistant

Assist with bibliographic checking
Support the provision of an effective Collection Management Service (CMS)
Participate in a continuing programme of training and development
Assist with the creation and maintenance of Excel spreadsheets for purposes of financial monitoring
Evidence of working in a publishing/book trade environment
Evidence of a flexible approach to a continually developing role
Assist with the processing of invoices

present

Boston, MA

Director, Product Development, Collection

Boston, MA

Watsica, Gorczany and Breitenberg

present

Boston, MA

Director, Product Development, Collection

present

Execute product development activities from initial design concept to TOP approval, and drive issue resolution
Manage and mentor Product Development staff
Work out of the box, multitask and juggle ad hoc projects and processes for quick & accurate turn around
Report and analyze seasonal metrics relating to development counts, adoption rates, and product category breakdown
Knowledge of production/manufacturing processes and capabilities
Oversee all BOM maintenance after line opening, and ensure consistency between product and all raw materials in Tech Package
Schedule and lead Line Review Meetings prior to each seasonal line opening

Education Education

Bachelor’s Degree in Flexibility

University of Virginia

Bachelor’s Degree in Flexibility

Skills Skills

Ability to delegate tasks
Specialized functional or technical knowledge that allows for independent thought and action on important department activities
Ability to influence internal and external business partners
Develop and lead team of Specialists
Identify ways to support inclusion and diversity
Communicate both verbally and written
Responsible for performance management
Relationship management
Select and retain talent
Conflict resolution skills

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Collection Controls Manager Resume Examples & Samples

Post-secondary Degree in Business Administration, Accounting, Auditing, or related discipline
Must be well-versed with Credit and Collections policy, systems, and controls, preferably in an oversight capacity, from either an auditing or a managerial perspective
Highly skilled at process development and documentation. Must be detailed and diligent
Preference is for a minimum of 3 to 5 years of relevant Collections / Compliance / Controls experience
Banking / Credit Card / Payment Processing industry experience also a definite asset
Excellent technical skills required (MS Office products, advanced Word & Excel proficiency, solid aptitude for technology)
Excellent leader and negotiator

Collection Rep Resume Examples & Samples

Responsible for the timely collection & reconciliation of all open items on accounts within assigned portfolio
Maintain aging of assigned portfolio within department requirements
Coordinate with Customer Service, AR and all cross function teams to resolve chargebacks, disputes & reconciliations
Identify problem accounts/situations and recommend a course of action to Management
Adhere to corporate/department policies & procedures & meet/exceed assigned goals
Assist with special projects & miscellaneous duties as required
Maximize systems & technology to improve efficiencies & deliver results
High School Graduate; college preferred minimum 5 years credit collection experience
Able to perform in a high volume, high pressure and multi-task environment
Proficient in Word, Excel & basic computer skills
Strong oral & written skills

Manager, Trim, Collection / Black Label Resume Examples & Samples

Follow development of new trims as they are sourced. Communicate design requests to manufacturer, track submits for approval
Negotiate prices and timing with suppliers for samples and stock. Initiate and maintain seasonal trim costing charts. Distribute to NY production teams and Factory counterparts
Ensure each trim vendor has all components necessary from design such as graded patterns, standards, etc
Initiate/ place all sample and PPS trim orders. Track delivery to manufacturer
Generate and maintain Trim tracking schedule for sample and stock. Distribute weekly to production team and factories
Participate in Line Status Meetings and communicate current progress/ status with all trims
Weekly status meeting with production team regarding sample and stock trim delivery and/ or quality issues
Responsible for monitoring the timely approval and receipt of all trims in accordance with production calendar
Partner with Production Manager and Yarn/ Fabric/ Trim Director to designate which stock trims should be supplied by NY production team. Follow up on FOB orders and help resolve when issues arise
Reply to all emails/ correspondence, trim quality and delivery
Assist manufacturers in the placement of stock trim, including partnering with respective inbound teams for data upload to UPC ticket suppliers and checking factory order forms
Monitor factory label order dates against seasonal calendar
Partner with Yarn/ Fabric/ Trim Director to understand global labeling requirements
Communicate details to NY production team and manufacturers
Maintain seasonal number of trim Item codes and colors log
Initiate trim test projects in TDCR system; partner with Director to review and evaluate results
Verify raw materials vendors are in system- if not, follow vendor set up with MDM/ QC team
Generate Item Cards once trims are specked and maintain all pertinent information throughout approval status of both sample and stock
Responsible for creating seasonal program update and design/ cost books
Collect “trim mill card” and document stock pricing/ lead-time/ minimum and surcharge information for item
Send color standards to vendors and track lab dip submits for custom color trims and follow with design counterpart for approval comments
Update receiving’s in system once delivered to proper location
Forward all shipping details to recipient
Generate and maintain all Fish & Wildlife Documentation. Maintain WEB PDM seasonal folders to ensure all F/W Item Cards are saved in proper location
Check all seasonal Item Cards to make sure interfaced
Drop off/ pick up color standards, small orders from local vendors in NYC area
Assist in maintaining/ distributing a trim status report
Generate and email to vendor AS 400 UPC Download files. Order/ Track hangtag/ stickers with supplier
Set up Trim Approval Sheets
Check open invoices, Review with Trim buyer for approval
2-4 years related experience in Trim area preferred
Knowledge of industry Trim testing standards and Trim inspection standards
Knowledge of Excel, Word, Microsoft Outlook, Web PDM, AS 400
Strong communication and follow up skills
Ability to work well under pressure and multitask

Samplehand, Collection Resume Examples & Samples

Execute garment alterations precisely using both fit notes and pinned garment as a reference
Understand how a fabric’s construction will affect the fabric’s reaction in sewing
Perform draping, hand finishing, pressing, and machine sewing
10-15 years’ experience in a garment construction, measurement, and patternmaking abilities
Ability to sew
Must know how to drape, hand finish press, and machine sew
Ability to work with all types of fabric

Donna Karan Collection Fabric & Development Internship Resume Examples & Samples

Send and receive local dyed fabrics
Inventory fabrics
Source local fabrics
Assist in mill and print vendors
Assist with inspiration wall
Sketch Scarves
Assist designers
Dye fabric swatches
Organize Vintage and color libraries
Knowledge of Color Theory
Some Fabric Knowledge
Proficient in Excel & Word
Must be eligible to receive school credit for a Spring 2015 internship. Applicants who cannot receive school credit for an internship will not be considered for the program

Production Assistant, Woven Collection Resume Examples & Samples

Communicating NY&C standards and issues with vendors domestic and overseas
PO data entry; tracking with overseas vendors for on time delivery
Maintaining and following up on time and action calendar for pre-production samples, lab dips, bulk fabric approvals and lab testing
Coordinating production issues internally with merchandising department
Production, Photo shoots, and Visual sample management
Review weekly production and shipping reports to discuss/resolve issues with APM and cross functional partners
Provide sales, production and shipping reports
Strong time management and organizational skills with CRITICAL ability to multi-task
Strong English language skills, both written and verbal with excellent follow-up
Must be proficient in Word and Excel; AS400 a plus
Must have strong internal AND external customer service mentality
Have analytical and detail oriented mindset

Default Recovery Collection Grp Mgr Resume Examples & Samples

Develop and execute innovative oversight and control strategies to improve secure and safe business delivery
Ensure full compliance with all company, departmental, legal, and regulatory requirements
Provide on-site, on location expert oversight of third parties to monitor and ensure compliance and quality performance
Execute remote, programmatic monitoring of control, compliance and performance
Actively develop the management capabilities and business acumen of direct reports, and drives the development of team members, ensuring full and well- rounded departmental competency
Ten years of progressively advancing management experience in the financial services/banking industry
Strong experience Default Mgmt Services; Recovery, Bankruptcy, EOT, OPPO, Repossession, Third Party Vendor, Credit Disputes, etc
Collections specific experience strongly preferred
Expansive current knowledge of regulatory and legal business requirements
Bachelor's Degree in a related field - Master's degree preferred
Formal training and/or hands-on experience with Lean/Six Sigma process methodologies preferred

Collection Repossession Specialist Resume Examples & Samples

Maintains and manages individual collection accounts, including: recording all efforts via the collection system insuring that all accounts are worked and noted accurately
Review daily reports to identify and monitor job performance and tasks
Submits voluntary and involuntary repossession assignments using multiple systems to encourage successful repossession assignments, and cost reduction, whereby following bank policies and state/federal laws to protect the bank from litigation
Responsible for establishing strong working relationships with the repossession agents, and business partners
Monitors and reviews the status of accounts placed with the repossession agency. Posts comments and 'Notices of Repossession' in a timely manner into collection system to ensure the bank is meeting state statue requirements and mitigating financial losses
Utilize skip tracing tools to locate customers successfully, and strategic use of collection tools to reduce or prevent losses. Provide all new information to repossession agency and if internal source provided new information act as the conduit, and immediately forward that new information to the repossession agency
Contact references and other resources to locate both our customer and the collateral
Monitor each repossessed account to ensure receipt of the condition reports, and update the collection system accordingly. Work with appropriate repossession company to obtain any missing information
Coordinate consumer loan collateral transportation to the auctions, by providing necessary documentation to the repossession agency and auction, and by working with the remarketing department on transportation for disposal of collateral
Coordinate and process requests for voluntary repossessions at financial centers, including contacting the financial center to inform the request is in process. If applicable educate on the information necessary to efficiently process any future requests
Accurately process and document all requests for repossession cancellations and redemptions
Ensure that requests for non-contractual repossession fees and/or additional fee amounts are submitted to management or the individual responsible for paying invoices for approval
Utilize tools available to ensure lien position to protect the bank from wrongful repossession
Process and document the necessary certified/notarized mail correspondence timely to ensure the bank is in compliance with state statutes. Including, recording of any return/unclaimed certified/notarized letters
Conduct research including but not limited to: review of credit bureau reports, statements, contracts, credit applications, lien verifications, customer files and payment copies
Make some strategic actionable decisions related to receipt of information via written or verbal mediums
Minimum two years collections, repossession or related fields
Understanding of debt collections in any stage of delinquency
Strong interpersonal, organizational, and decision-making skills
High degree of flexibility and personal integrity
Ability to drive towards results and negotiate effectively
Ability to prioritize and manage multiple tasks in a fast-paced team environment

Collection Repossession Specialist Resume Examples & Samples

Monitors and reviews the status of accounts placed with the repossession agency. Posts comments and 'Notices of Repossession' in a timely manner into collection system to ensure the bank is meeting state statue requirements and mitigating financiallosses
Utilize skip tracing tools to locate customers successfully, and strategic use of collection tools to reduce or prevent losses. Provide all new information to repossession agency and if internal source provided new information act as the conduit, andimmediately forward that new information to the repossession agency
Coordinate and process requests for voluntary repossessions at financial centers, including contacting the financial center to inform the request is in process. If applicable educate on the information necessary to efficiently process any futurerequests

Head of Collection Management Middle East Resume Examples & Samples

Regional responsibility to drive AR collection and resolve blocking issues to secure due AR elimination is performed and reflected in the system according to Ericsson's finance directives, global ways of working and global process instructions
Ensure that the organization is tailored to fit Region and Customer Unit (CU) specific characteristics/needs - perform the necessary investigation to determine most appropriate focus to give effective result
Identify internal & external process flow weaknesses & improve speed of collection
Explore and develop tools, systems, methods to improve the collection process
Identify opportunities for and drive improved cash collection & provide feedback and support to internal stakeholders for improvement
Overall responsible for regular pre-collection meetings internally and with customers to proactively resolve any collection and/or A/R management issues (including related LC/currency/regulatory issues)
Support resolution of disputes
Secure a professional and positive customer interface in invoicing, payment/collection administration including A/R reconciliation
Responsible for coordination of collectors within Region. Provide guidance and training for the effectiveness and efficiency of Collectors
Together with Finance Shared Services (FSS) implement proactive cash collection solution into selected CU's/ and Key Accounts
Responsible for coordination with FSS and collection support
Interface towards Group Treasury and Ericsson Customer Financing including implementation of process changes as well as escalation of issues and local requirements
Provide input to Region's cash flow forecasting and interface towards Business Finance and Company Control
Deliver on CU & Regional cash collection targets & support Order to Cash reduction program
At least 5+ years’ experience in managerial level, preferably in the area of Finance and/or customer facing function
Good Ericsson Knowledge, including understanding of delivery organization /Operations process & documentation requirements which support acceptable invoicing & claims for payment given Customer Contract terms & conditions
Good understanding of the Ericsson Financial Model and Business processes
English proficiency in verbal and written communication is a must, Arabic is preferable
Strong drive, result orientation, leading & influencing others
Strategic thinking and business understanding
Relationship builder, strong interpersonal communicator, negotiation skills
Sense of urgency and accuracy
Managing complexity

Seasonal Anniversary Specialist Somerset Collection North Resume Examples & Samples

Demonstrate initiative in accomplishing tasks and meeting quality standards
Unpack, sort and stock newly arrived merchandise
Ensure all merchandise is accurately ticketed, accounted for and processed
Accurate and efficient use of mobile and hand held devices
Fulfill customer orders from store inventory in a timely manner with a high fulfillment percent and sense of urgency
Assist in maintaining clean and organized selling floors and stockrooms
High level of accuracy, attention to detail and ability to prioritize multiple tasks in a fast-paced environment
Ability to work a flexible schedule based on business needs
Demonstrate ability to use a variety of technology (e.g. PC, iDevices) and new computer applications

Calvin Klein Collection Resume Examples & Samples

Aggressively pursue additional market share / account base
Present each season’s Collection to buyers, 4 times annually
Update sales analysis on a weekly basis
Track and monitor sales to determine new opportunities for re-orders
Daily communication/liaise with the sales office in Italy
Analyze best and worst sellers
Analyze shipping/tracking of delivery flow on a daily basis
Communicate with Design and Merchandising re: current trends and end of season sales analysis
Work closely with Saks CKC Brand Ambassador to ensure they are properly trained on new product, and up to date with current CKC PR news, product developments and deliveries. Weekly visits to Saks SIS to assist and promote brand to Designer and Fifth Avenue Club associates. Comprehensive competitive analysis provided to VP of Sales and Merchandiser recapping competitive best and worst performing styles and trends
Host comprehensive Product Knowledge seminars at store level, for top department stores, at the start of every fashion season. Join Saks BA in all Saks Fifth Avenue internal promotions and events in store
Host semi-annual trunk shows at top specialty accounts (typically 2 per season)
Manage and utilize internal inventory for replenishment at store level and minimize end of season inventory
5+ years’ sales experience in womenswear
Must have prior work experience with department stores and specialty retailers (Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, Barney's) and established contacts
Must be proficient and have knowledge in designer market; competitors, fashion trends, etc
Analytical and strategic, as well as tech savvy
Excellent public speaking a must, in addition to excellent interpersonal skills
Excellent time management and interpersonal skills
Must possess high fashion aesthetics and confidence
Flexible to travel domestically, flexible schedule for market seasons in showroom

Womens Modern Collection Selling Manager Resume Examples & Samples

Create a professional selling environment by communicating and exemplifying Saks Fifth Avenue standards of excellence
Provide leadership and customized coaching to associates, resulting in an increase in sales, service, and profitability
Maintain a consistent high level of customer service within the selling area by recruiting, selecting, training, and developing quality professional sales associates
Proactively generate ideas to develop business opportunities and maximize sales to achieve or exceed all financial goals (Sales, Earnings, Shortage, etc) established for the department
Deliver ongoing education, assessment and performance feedback to sales associates with regard to sales, credit, merchandise, events, policies and procedures
Manage the resolution of customer service related issues with a focus on providing an exceptional customer experience
Utilize automated scheduling system to maximize staffing decisions for the department
Oversee merchandise opportunities, evaluate merchandise performance, and adjust merchandise presentation to meet sales objectives
Other store initiatives as assigned by management
While performing the duties of this job, the employee must be able to physically maneuver and handle racks and carts of merchandise. Lifting of up to 25 pounds may be required
Ability to work a flexible schedule based on business needs, which may include evenings, weekends and holidays

Assistant Merchant, Sephora Collection Resume Examples & Samples

Manage brand assortments, including productivity and timeliness of updates for Sephora Collection
Ownership of brand in-store fixture updates including communication to field team and graphic approval timelines
Assist in creation and execution of brand strategies, including monthly analysis on current businesses and trends
Own brand management documents and events specific to Sephora Collection
Maintain department records and assist with general administration, meeting agendas and sample procurement/management
Participate in product development in both accessories and skincare collaborating with in-house product development teams
Assist in developing and identifying emerging accessories trends and categories while relentlessly delivering innovative and exclusive product first to market at Sephora
Own inventory liability for brand including testers, damages, RTV’s, and homeless skus
Drive gratis and sampling programs
Assist overall brand/ team with visual merchandising needs including graphic approvals, ensuring brand consistencies
Minimum 2-3 years distribution and/or buying office experience at a major retailer
Excellent technical skills – MS Office (Excel inclusive Cube, Word, PowerPoint); merchant systems
Strong negotiation, presentation, and analytical skills
Assertive, confident, and able to exert influence
Exceptional organizational skills and ability to prioritize multiple projects while maintaining strict deadlines
Genuine passion for retail, product, and trends
Possesses a strong numbers aptitude with a drive for results
Flawless verbal and written communication skills
Dynamic, engaging professional with a positive attitude; ability to work well in an environment that highly values cross-functional partnership
Bachelor’s degree or equivalent work experience (cosmetic retail experience a plus)

Manager, Gfe Women s Collection Resume Examples & Samples

Create item definition in GFE for all Women’s Collection product categories
GFE Maintenance for add/drops/changes
Partner with design to ensure product naming is accurate
Ensure GFE is consistent with Target and Assortment Plan
Create and Maintain assortment paginations
Input Sample projections and Stock fabric/unit projections
Line Maintenance – delivery shifts, seasonal bucket tracker, pricing
Defined and run reports
Problem solve and partner with cross functional partners (planning, production, product development, design, fabrics ops)

Collection Head Resume Examples & Samples

University graduate preferably with Master degree
At least 10 years of working experience
Solid experience in collection field, preferably in ML/UPL /Credit Card
Strong analytical skills and proficiency in quantitative methodologies
Good understanding of bank systems
Excellent communication & interpersonal skills, and fluent in both English & Mandarin
Leadership and people management skills
Able to work under pressure. Ability to manage multiple projects, problems and ambiguity and also manage situations caused by non controllable factor
Have strong initiative and high level of integrity

Sample Hand Collection Resume Examples & Samples

Execute first samples assigned by pattern maker to ensure they are constructed correctly and in a timely manner
Ability to construct garment through the methods of sewing
Coordinate with Pattern Maker to develop clothing for fit, and appearance to sketch as well as specified design details
Execute garment alternations precisely using both fit notes and pinned garment as a reference
Collaborate with team as required to solve any issues that may arise with patterns and samples developed
Communicate ideas to improve garment construction
10-15 years of experience
Proficiency in dress-making, jacket, coat and trouser construction, chiffon hand work, lace and embroidery
Knowledge of straight sewing, narrow, keyhole button, rivet and snap button machines
Knowledge of garment construction
Must know how to drape, hand finish, press, and machine sew
Ability to work with the patternmaking team, and communicate ideas to improve garment construction

PPI Specialist / Collection Resume Examples & Samples

Fully Bilingual English/Spanish
HOD Mod4 and/or CAS platform experience
Self-starter with strong attention to detail and the ability to approach day-to-day work with a constant innovative and broad-minded outlook
Ability to be flexible and perform in an evolving fast-paced metric driven environment
Team oriented, strong emotional intelligence and communication skills, both written and verbal
MTV platform experience
Processing or auditing experience on the CAS and/or MTV platforms
Previous CCM (Claims Cost Management) experience
Previous experience with PPI (Provider Payment Integrity) supporting systems and applications including Financial Recovery System and Provider Profiles

Collection Client Svc Spec Resume Examples & Samples

One to Two years banking center, call center, consumer collections experience, or customer service experience
Strong negotiation and sales skills with demonstrated attention to detail, dependability, self-control, independence, flexibility and stress tolerance
Knowledge of BBVA Compass Bank systems
Knowledge of BBVA Compass Bank products and services

Collection Repossession Specialist Resume Examples & Samples

Monitors and reviews the status of accounts placed with the repossession agency. Posts comments and 'Notices of Repossession' in a timely manner into collection system to ensure the bank is meeting state statue requirements and mitigatingfinanciallosses
Utilize skip tracing tools to locate customers successfully, and strategic use of collection tools to reduce or prevent losses. Provide all new information to repossession agency and if internal source provided new information act as the conduit,andimmediately forward that new information to the repossession agency
Coordinate and process requests for voluntary repossessions at financial centers, including contacting the financial center to inform the request is in process. If applicable educate on the information necessary to efficiently process anyfuturerequests

Collection Asset Remarketer Burlington, ON Resume Examples & Samples

Establish accurate values for equipment in all sales channels by contacting various sources, i.e. remarketers, vendors, brokers and sales force
Execute repossession by assigning files to bailiffs in accordance to applicable provincial laws
Liase with Trustees and Lawyers regarding Bankruptcies, Proposals, CCAA protection claims. Court attendance for Fraud and Legal files as required
Advise, instruct, solicit information, and train on issues specifically relating to the remarketing to both inside staff and outside the business unit
Improve financial position by identifying and planning for improvement opportunities with assets and remarketing
Develop, implement and manage strategies related to the company’s remarketing and end of lease strategies
Preparation and analysis of monthly department reports as required which may include updates on repossession status, remarketing inventory and remarketing strategy on aging inventory
Maintain and provide the business (Executive, Management, Credit and Sales) with current and historical data on repossessed equipment
Focus on prospecting and negotiating new supplier channels and relationships or opportunities to increase recovery dollars and terminating those channels that are not as profitable
Follows established Coaching Routines and related activity to drive high performance and enhance all colleagues knowledge to earn more recovery dollars
Follow standard RCAP/RBC recovery policy and procedure guidelines thus avoiding any reputational or legal damages
College or University degree
Minimum 5 years Repossession and Remarketing experience and procedural flow
Minimum of 5 years industry networking contacts (example – asset remarketers, suppliers, auction houses)
Working knowledge of PPSA Act across Canada
Knowledge of Yellow Iron Industry including Ag and various other small asset types
Litigation, Bankruptcy and Farm Debt Mediation Policies and Procedure Knowledge
Leadership skills, ability to Coach and Mentor internal colleagues and external partners
Strong communication (written and verbal) and negotiation skills
Decisive (analytical and problem solving skills) with the ability to demonstrate initiative/confidence
Ability to work independently (i.e. self managed)and within a team environment
Able to set very high standards in terms of being detail-oriented
Proficient MS Outlook, MS word, MS PowerPoint and MS Excel to develop or design or improve inventory tracking
Familiarity with or ability to quickly learn key RCAP front end and administrative applications
Bilingual capabilities are an asset
LI-SV1

Collection / Debtor Management Specialist Resume Examples & Samples

Uses judgment based on practice
Manage debtors portfolio assigned to monitor quality of supplying activities, payment
High school diploma and/or bachelor's degree in Economics
Good understanding of procedures and concepts within own discipline (debtor management and collection) and a basic knowledge of these elements in other disciplines
Some experience in collection
Previous experience on CR and Cerved controls
Italian fluency and english proficiency
Advanced Office Skills
Knowledge of Factoring products

Collection Agency Manager O&T COG Resume Examples & Samples

Good negotiation / communication ability
Intelligence / Emotion Quotient Handling Skill
Be able to work under pressure and keep good teamwork
3 years working experience, collection experience is preferred
Supervisor experience is preferred
Patient, detail-oriented and initiative
Good MS Office Operation Skill

GSS Dalian F&a-collection Resume Examples & Samples

Ensure the required timelines (SLAs) are met for AR activities
Review the existing process documentation and escalate any gaps to the supervisor
Implement process improvement ideas
Communicate effectively with clients and field finance
Work on the customer survey feedback and ensure zero escalations from both internal and external client
Plan leaves
Timely accurate submission of gT&E
Participate in company sponsored activities (Fun at work, EY Cares etc.)

GSS Dalian F&A Collection AU Senior English Resume Examples & Samples

Ensure individual accuracy targets are achieved
Review daily SLA report and ensure that no transaction cross the established SLAs
Manage individual Utilization, effective utilization and efficiency
Attend the L&D and process trainings as required/nominated
Adherence to business conduct
Actively participate in team meetings, share best practices, and discuss scenarios and resolution

Manager Collection Strategies Resume Examples & Samples

Degree in statistics, economics, computer science or business
Strong background in statistical & quantitative analysis
Experience with statistical software packages such as SAS
Ability to communicate effectively, both oral and written
Ability to communicate in Spanish strongly desired

Director, Product Development, Collection Resume Examples & Samples

Day to day point person for Design, Merchandising, Materials, Production, and Tech Design Teams
Execute product development activities from initial design concept to TOP approval, and drive issue resolution
Partner with Design during early development in order to manufacture rig & concept samples as needed
Schedule seasonal Design handoff in accordance with calendar deadlines, and work with Senior Director to allocate pattern room resources as needed
Partner with Materials Teams in order to manage tailoring materials for all initial prototypes. Secure and manage inventory levels of materials, and ensure availability for sample room
Obtain fit time with Senior Design staff to review product in both muslin and stock fit stage. Coordinate timing and product for fittings in accordance with factory approval deadlines
Track all fit approvals. Communicate fit status on a daily basis, and prepare weekly recaps for Senior Director
Monitor status of each pattern entering the sample room. Track all pattern completions and cancellations, in order to report seasonal statistics
Partner with Design Team as each seasonal line becomes fabricated. Manage daily changes and ensure that all pattern versions are developed as needed
Manage sample yardage for runway and showroom garments. Work closely with cutting room to determine yields and ensure proper split shipments of fabric between Italy and USA
Drive the pattern and TP release for all runway / show samples, as well as the cutting & manufacturing status. Track and report results on a daily basis to cross functional team members
Manage team in receiving all runway / show samples, and checking materials & workmanship. Oversee remakes as needed
Partner with Design as Looks for runway and seasonal line openings are assembled. Manage sample alterations and ensure that all modifications are recorded and tracked
Schedule and lead Line Review Meetings prior to each seasonal line opening
Oversee all BOM maintenance after line opening, and ensure consistency between product and all raw materials in Tech Package
Track and oversee fit approvals on all garments for stock production
Work out of the box, multitask and juggle ad hoc projects and processes for quick & accurate turn around
Report and analyze seasonal metrics relating to development counts, adoption rates, and product category breakdown
Occasional travel overseas prior to seasonal line openings
Manage and mentor Product Development staff
Ability to work in a collaborative team environment and communicate cross-functionally with all levels of the organization
Self-motivated with a strong sense of urgency
Strong interpersonal skills for building working relationships within teams
Strong time management and organizational skill to establish priorities and meet specific deadlines
Ability to proactively trouble shoot and problem solve
Ability to strategize and drive results
Advanced computer skills and proficiency in Web PDM, PLM, Excel, and Outlook
Experience in building and maintaining BOM’s
Knowledge of production/manufacturing processes and capabilities
10+ years of experience in the apparel industry

Collection Agent Resume Examples & Samples

Achieve set revenue targets and call quality objectives
Advise and influence clients' customers on the payment options for debtrecovery
1-2 years of Seniority
Have the ability to relate to people from a variety of different backgrounds
Be persuasive, persistent and self motivated

Senior Collection & Allocation Specialist With French Resume Examples & Samples

Country Receivables Reviews
Extract AR Report – Receivables, Due Date, Days Outstanding, Bad Debt Reserves, Assigned Credit Limits, Unallocated Cash – with comments on each overdue item
Make pro-active courtesy calls to ensure impending payments are not being held up in Customer payment process
Resolve queries in a timely and professional manner
Reminder letters
Update daily the Collection Tool with details of queries received and actions taken
Cash Allocation
Update the Daily Bank Report (excel) with status of ‘Pending Items’, and provide to Bank Reconciliation Analysts
Month End
Ensure that HDS’ core values (Customer Focus, Community, Openness, Ownership and Leadership) are adhered to
Demonstrates responsibility for scope of position/own standard of practice
Demonstrates understanding of knowledge of organizational strategy and objectives

Senior Collection & Allocation Specialist With German Resume Examples & Samples

Customer Statements
Timely and accurate preparation of monthly reports from Oracle/Collection Tool, and send email reports to Customers
Handle exceptions
Resolve queries (internal and external) in a timely and professional manner
Send to Cash Collection & Allocation Team Leader and Country F&A Managers by email
Customers Calls
Take action to resolve any issues detected prior to payment due date
Based on the Receivables Report, call customers to ensure rapid payment of overdue amounts
Update daily the Collection Tool with details of calls made and actions taken
Prepare reminder e-mails and send directly to Customers, Team Leader or Country F&A Managers according to level of escalation
On a daily basis post cash receipts to Oracle AR, using information from the Daily Bank Report and customer remittance advices
For unallocated receipts (missing invoice details) contact customers to identify invoices paid
Assist in month-end tasks to finalize Oracle AR
Assist in wider team duties
Perform Other Duties as Required
Promote best practices to improve process efficiency
Actively supports company change programs and acts as a role model for solution selling
Completes all job functions as per department and organization policies and procedures
Maintains current knowledge in present areas of responsibility (e.g. attends ongoing educational programs)
Demonstrates full knowledge of current position’s and department’s relationship to flow of Services

Reachback All-source Collection Requirements Manager Resume Examples & Samples

Experience - Three years Collection Management operational experience within DoD or equivalent Government agencies
Clearance - TS/SCI
Special skills or qualifications -
Thorough understanding of DoD and Service collection techniques, capabilities, and applications
Proficient in using basic computer applications to include MS Office (including PowerPoint) and intelligence related automation
Knowledge and familiarity of systems such as Falconview and C2PC
Experience with IC collection management systems (e.g. Coliseum) mission applications
Experience with communications capabilities within JWICS, INTELINK, and SJPRNet
Education- Associates or Bachelor's Degree or equivalent military enlisted or company grade officer experience AND/OR completion of the JSR Operations Course (Goodfellow AFB)
Knowledge of communication and dissemination architecture
Experience with tactical ground and air sensor operations and management

Collection Services Manager Resume Examples & Samples

Manages the daily operations of a Collection Services department. Develops goals and objectives for approximately 15 staff members. Makes general assignment of duties to staff; coordinates staff activities ensuring adherence to policies and procedures, administrative orders, union contracts, and personnel rules and regulations. Prepares reviews and submits recommendations and reports to Associate Director, Collection Services on operational changes and problems. Assigns department schedules to provide adequate coverage to meet department requirements
Using statistical and empirical data to evaluate productivity, collection access, and vendor fulfillment. Maintains awareness of emerging trends in library technology, cataloging practices and other aspects of technical services and develops recommendations for changes where appropriate. Provides regular written reports to the Associate Director, Collection Services or other administrators, to advise on the status of staff, training and development projects, and Collection topics
Oversees the design and delivery, as well as monitoring of the acquisitions, receiving, cataloging, processing and flow of materials from Collection Services to public service agencies. Develops specific procedures that insure fulfillment or orders, expeditious cataloging and processing of materials
Participates in the planning and implementation of procedures for establishing new services in collection acquisition and materials access
Participates in training workshops, meetings, seminars, etc., directly related to professional development. Stays abreast of professional literature, trends and developments, through active participation in both local land national associations
Performs supervisory personnel functions within the department. Initiates personnel action as necessary and provides documentation to support such action. Responsible for written performance evaluations for staff. May serve on selection panels, interviewing applicants for promotions and appointments to DCPL
Instructs all on-the-job training of staff members pertaining to resources, and routines of the department and library system. Gives technical guidance to the staff in the use of new technologies
Assists the Associate Director, Collection Services with vendor relations, including contracts and negotiating licenses and agreements
Assists Associate Director, Collection Services in overseeing and tracking the annual budget for books and other library materials
Consults and takes a leadership role in working with IT regarding ILS updates and other products that effect the department
Meets and corresponds with local and regional collection managers in public libraries to ensure best practices at DC Public Library are implemented and to contribute to the library field in Collection Services
Minimum of five (5) years’ experience in collections/technical services
At least two (2) years’ experience as a professional librarian; experience in an urban library setting a plus
Minimum of two (2) years supervisory experience including full cycle performance management (i.e. establishing goals to completing performance evaluations)
Knowledge of workflow, distribution, and accessibility of library collections
Knowledge of principles of acquisitions, processing and cataloging
Ability to interpret and adapt guidelines, policies, regulations, and work directions for applications to specific problems
Ability to work calmly under pressure while managing multiple tasks
Excellent oral, written, and interpersonal communication skills, including the ability to persuade and motivate others
Ability to work independently and to exercise independent judgment

Collection Strategists Resume Examples & Samples

Research, build, and execute strategy in accordance with current doctrine, pol procedures, techniques and tools
Provide subject matter expertise on conducting collection operations/activities and the development of concepts of operations (CONOPs) and operational support package (OSPs)
Independently write reports detailing collections and its impacts on assigned issues
Bachelor’s degree in intelligence, engineering, science, or equivalent experience
6 years of experience performing collections, collection strategy/management work and writing reports based upon the resulting work/accomplishments
Extensive demonstrated knowledge and experience utilizing DoD and IC collections platforms/sensors
Current experience with strengths and limitations of DoD and IC collection platforms/sensors
Significant current experience with Satellite Toolkit and/or JDISS DVI
Strong oral, written, and interpersonal communication skills and abilities
Current CI polygraph

Collection Spec Ins SLC EO Resume Examples & Samples

Medical and insurance terminology (such as procedure codes, diagnoses, and patient liability), and full understanding of hospital/physician billing
Knowledge of collections helpful. Capable of meeting production goals. Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems
Ability to remain flexible as this position may be working multiple clients at one time
Communication and problem solving skills and the ability to act/decide accordingly
Ability to resolve accounts, create and research complex or diverse information
Exceptional customer service and the ability to plan organize and exercise sound judgment
Minimum 1 year work experience in customer service, preferably in a medical setting. Prefer experience in Insurance, collections or related area
Experience with Microsoft Office suite and standard office equipment (copier, fax machine) a must

Senior Collection Strategists Resume Examples & Samples

Perform specific collection research, strategy development and management with limited guidance
Master’s degree in intelligence, engineering, science, or equivalent experience
10 years of experience performing collections, collection strategy/management work and writing reports based upon the resulting work/accomplishments
Published collection strategy reports and/or authored new procedures/methods to create innovative collection plans/strategies
Significant current experience (i.e., within last 2 years) in collection strategy/management techniques
Currently have an active DoD TS/SCI security clearance

Macy s Somerset Collection Resume Examples & Samples

Lead and directly supervise team to offer specialized service to all customers including
Drive and exceed Connect, WGR and MS@M goals. Coach the team to deliver MAGIC through quality relationships, sales and registrations
Lead the specialized selling team to emerge as selling leaders within the store
Connect the appropriate associate to match the customer’s needs
Has “results matter” drive and excellent follow-through; must be extremely detail oriented
Takes ownership role for achieving goals
Has ability to drive incremental business through in-store partnerships, with industry experts and community contacts
Demonstrates understanding of the importance of the omni-channel customer and how effective use of social media and emerging technologies are critical to driving results
Is eager to share knowledge with coworkers and associates
Passion for developing a clientele based business
Minimum 5 years + retail or sales management experience in customer service focused business
Demonstrates ability to build relationships and convert customers into clients
Reasoning Ability: Self-starter, able to work independently and as part of a team with good time management skills
Ability to effectively manage and lead a team of selling professionals
Effective communication to customers, peers and all levels of management
Proven track record in developing a clientele following through personalized selling
Effective problem solving ability to ensure an outstanding customer experience
Skilled in business analytics
Demonstrated proficiency with technology and social media
Experienced in organizing and executing customer events
Keen interest in styling and fashion trends
Ability to follow through on projects in a timely manner
Basic math functions such as addition, subtraction and calculating percentages coupled with ability to use mobile devices&#8217

Senior Collection Assistant Resume Examples & Samples

Disbursement Fund for policy loans, dividend withdrawal, surrenders
Petty Cash Fund
Medical Fund/Doctor’s Transportation
Expediters Fund
College graduate of a 4 year Business Course

Specialist, Premium Collection Resume Examples & Samples

Accounting knowledge
PROFESSIONAL / TRADE QUALIFICATION
COMPETENCIES
Accuracy, carefulness, trustworthy
Good communication skills, team work
Customer service skill
Ability to work under high pressure
EXPERIENCE
At least 4 year experience in relevant position
COMPUTER PROFICIENCY
Word, Excel, Power Point

Collection Requirements Manager Resume Examples & Samples

Research, validate, and submit HUMINT and SIGINT requirements
Assist with developing collection strategies in the HUMINT and SIGINT disciplines to satisfy the information requirements of the customer’s analytical workforce
Candidate should be familiar with HUMINT Tasking, Collection, Production, Exploitation and Dissemination (TCPED) cycle
Bachelor’s Degree and 9-20 years of Intelligence analysis experience or specialized training and 8-20 years military intelligence experience
TS/SCI security clearance
Training and proficiency required in
Current DIA TS/SCI clearance with a current polygraph
Certified Collection Management Professional – Fundamental
Some experience with imagery collection management

Manager, Collection Centre Resume Examples & Samples

Review the collection strategies via champion & challenger analytics and recommend cost effective strategies
Facilitate and implement the digitalization/automation in Collection for cost effective collection activities as well as enhancing customers’ experience, such as, Live Chat, collection on mBanking OMNI
Conduct vintage analysis on the recovery performance and propose a recovery model for enhancing recovery dollars
Analyze collection MIS including market information and trend analysis for strategy review
Review collection workflows and procedures to ensure adequate risk controls are in place
Perform quality reviews on the service performance of various teams in Collection Centre and provide frequent feedbacks to the team for continuous service quality enhancement
Handle and resolve priority complaints with best possible solutions
Support the administrative functions in Collection
DBS*

Ccb-mb-dialer Collection Supvervisor Resume Examples & Samples

Provide advice and answer questions concerning collections activities. Coach staff as required
Review the status of the most delinquent accounts and handle the collection efforts
Authorize adjustment of finance charges and approve minimal repayment arrangements outside of Collectors authority
Manage more globally than just their team, across the Dialer staff
Monitor real time reports (KPI driven) across Dialer staff
Lead a group of Collectors to ensure the unit objectives and standards are met
Compile and analyze statistical data relative to unit productivity
Monitor live and recorded calls and provide feedback to staff
Advise staff of any change in policy or procedures
Allocate resources, plan work schedule, and assign work
Train staff members, conduct performance reviews, and make recommendations regarding corrective actions and dismissals
Review accounts, conduct quality phone monitoring; and provide feedback and direction
Two years collections/loss mitigation experience strongly preferred
Prior experience managing teams of collection representatives preferred
Management experience in collections preferred; specifically in call center and/or mortgage collections
Excellent verbal and written communication and organizational skills, particularly the ability to make recommendations to management
High school diploma required. College degree is preferred

Collection Admin Intern Resume Examples & Samples

Be responsible for collection related paper work, including dunning letter, ad hoc detail remittance resource confirmation letter, ET& buyback quotation, buyback notice letters etc. (70%)
Be responsible for all collection admin related documentation scan, file, mail. (15%)
Support other ad hoc assignment. (15%)

Collection System Modeling & Assessment Resume Examples & Samples

Bachelor’s degree in civil engineering or other applied subjects
Experience in water and wastewater master planning and hydraulic modeling
5 years of project or task management experience
8 years of total professional experience

Collection Resolver Resume Examples & Samples

First level university degree with a focus in business or economics; MBA preferred
Strong written and verbal communication, negotiation, and conflict resolution skills
Solid understanding of risk mitigation tools
Basic leadership skills
Advanced understanding of collection processes, financial principles and channel partners
Advanced understanding of HP's dispute management process

Collection Rep Resume Examples & Samples

Customer Orientation –Maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
Decision Making – Identifies issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or develops appropriate solutions; takes action that is consistent with available facts, constraints, and probable consequences
Contributing to Team Success – Actively participates as a member of the Center’s team to move the team toward the completion of goals
PC Skills – Demonstrates proficiency in Microsoft Office (Excel, Word, and Outlook) applications; knowledge of, or ability to learn, AdvantX – Accounts Receivable System, Smart, HOST and other systems as required. Demonstrates ability to type on PC keyboard
Able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly, and transcribe accurately
Minimum (1) year of experience in a medical office setting (i.e. ambulatory surgery center, hospital, doctors office) highly preferred
Knowledge of managed care payers and medical terminology (preferred)

Collection & Recovery Lead Resume Examples & Samples

Thorough knowledge of products and services
Strong coaching abilities - takes responsibility for coaching people to drive performance and sales improvement
Leadership skills that foster collaboration, respect and harmony amongst team
Builds a climate that values collaborative/innovative thinking
Team player with strong coaching/mentoring abilities
Uses personal development plans to help individual review development and measure improvements in performance
Ability to multi-task and work independently in a fast paced work environment
Possibly completion of Sales Achievement and Leadership Excellence certification
High School or Equivalent required, Associate Degree preferred or 2-3 Years of Customer Service/Sales management Experience in lieu of Degree
2 – 3 years Supervisor banking or operations experience, Contact Center experience, Customer service experience/sales a plus

Collection Junior Specialist With Spanish Resume Examples & Samples

Reporting the results of work in the area of outstanding receivables
Very good Spanish
Proficiency in computer skills (MS Office)
Stress resistant
Experience in Customer Service and SAP knowledge nice to have

Collection Team Leader With English and Resume Examples & Samples

Team management – development, motivation and support for employees
Coordination of complaints (registration and solving) and cash collecting processes
Ensuring timely handling of incoming complaints
Providing credit risk, cash inflow from receivables, carry on good relationships with customers
Reporting the results of the team's work
Results management
Higher education (Bachelor's degree)
At least 1,5 year experience in team management - must have
4-5 years similar experience
Turkish min. B2 nice to have, English min. B2 –must have
Ms Office proficient
SAP nice to have

Collection Junior Specialist With Italian Resume Examples & Samples

Reporting the results of work in the area of outstanding receivables
Achieving set revenue targets and call quality objectives
Min. secondary education
Very Good Italian
Good English
Persuasive

Collection Agent Resume Examples & Samples

Inbound customer service experience
Typing skills
Credit and Collections experience
Payment processing experience

Senior Manager Mastercard Collection Resume Examples & Samples

Manage and provide leadership to a team of Risk professionals responsible for developing and executing on MasterCard collection strategies
Promote best practices with Visa team, incoporating broader retail risk relationship
Proven people management and leadership skills

Collection CSR Resume Examples & Samples

Review customers account
Communicate with customers regarding their account status and make subsequent collection of payments
Follow up with Order management team and or banks as required
Utilize the system and /or tools available for information to validate and resolve the issues directly
Ensure timely and correct routing of customer information/requests which require further investigation to the appropriate internal business partners
Be a communication linkage with the order management team and escalations to the Sales Managers and credit department for effective resolutions
Metrics reporting to the management on their portfolio
Provide quality comments for invoice/accounts in their portfolio with regular follow up per the Invoice Life Cycle
Provide training & mentoring to the new collectors
To meet and exceed Days Sales Outstanding goals
To attain Collection Percentage
To achieve low Accounts Receivable Aging while maintaining high level of customer satisfaction for their individual portfolio
Capture required changes to account profile/or contact profile details
Proactively manage and monitor and take appropriate action when changes (internally-driven and customer-driven) occur
Understand payment issue and to take proper action or to direct proper escalation
Negotiate payment and conditions with customers and partners as necessary
Follow internal process and to document collection issue, action taken and customer feedback
1st contact point for business partners issue /escalation
Provide / Analysis data trade for the reporting for entire AP collection
Participate project of AP countries as collection representative
Be assigned to task lead in collection team as and when there's need
Bachelor degree minimum with up to 3 years and above collection or related work experience; experience in bank bills department a plus, and candidates with more experience or will be considered for senior position
Excellent communication and negotiation skills with ability to deliver results and to resolve problem
Strong initiative and drive, must be a self starter
Excellent Communication skills in voice or written media, Asia countires languages & English
Excellent knowledge of PC tools and Microsoft knowledge, experience in Oracle and Siebel an added advantage,
Teamwork skill is required

Area Mgr Post Collection Ops Resume Examples & Samples

Oversees, manages and mentors landfill and transfer station management teams at the division level. This includes hiring, on boarding, developing, coaching and managing performance
Leads cross-functional strategic teams in gathering, analyzing and evaluating operational and financial data
Performs root cause analysis to facilitate problem solving and continuous improvement
Develops staffing profiles and staffing/scheduling models
Develops tools, analytics and Key Performance Measures (KPM) to facilitate efficient landfill operations including equipment complement and utilization. Leads and participates in strategic line of business efforts including planning, facility commissioning, goal setting, evaluation and presentation of results
Leads and participates in strategic line of business team including planning, facility commissioning, goal setting, evaluation and presentation of results
Trains and mentors site leadership teams to ensure their success and builds post collection management bench strength
Provides analysis to recognize favorable / unfavorable trends and opportunities to reduce operating costs across the Company providing guidance and counsel to field leadership
Analyzes monthly, quarterly and year over year (YOY) cost, margin and volume trends
Makes recommendations on strategies to improve performance. Monitors field performance and provides guidance and support to influence change where appropriate when performance is not aligned with targets
Conducts site visits to evaluate best practices and identify opportunity for improvement, and makes recommendations based on findings
Participates and collaborates with cross-functional leadership to develop and deliver effective training, communication and documentation for operational effectiveness
Minimum of 5 years progressive responsibility in the waste or excavation / civil construction industry that includes management and oversight for operations and P&L
Bachelor’s degree in Business, Engineering or a similar business-related field
Master’s degree in Business, Engineering or a similar business- related field
Minimum of 2 years progressive responsibility in the waste or manufacturing industry that includes management and oversight for operations
Ability to professionally interact with and influence others to gain support for ideas, proposals, projects and solutions as well as effectively accomplish goals
Ability to build and foster collaborative relationships by developing, maintaining, and strengthening partnerships with others inside or outside the Company who can provide information, assistance and support
Excellent negotiating, leadership, communication, presentation, and interpersonal skills as well as the ability to influence a broad range of front line and senior leaders. Ability to confidently challenge leaders at all levels while projecting a collaborative and professional style
Ability to demonstrate initiative to thoughtfully research and address non-standard situations to ensure compliance with Company policies and procedures
Ability to manage performance by taking responsibility for one’s own or one’s employees’ performance, by setting clear goals and expectations, tracking progress against the goals, ensuring feedback, and addressing performance problems and issues promptly
Ability to establish focus through the development and communication of goals in support of the organization’s mission
Ability to champion and manage change by demonstrating support for innovation needed to improve the organization’s effectiveness; initiating, sponsoring and implementing organizational change; and helping others to successfully manage organizational change
Ability to anticipate the implications and consequences of situations and take appropriate action to be prepared for possible contingencies
Ability to establish processes and procedures to ensure effective department workflow
Strong analytical skills and the ability to address issues using a logical, systematic, sequential approach
An understanding of operational functions and related needs and requirements and the ability identify issues, weigh options and provide effective counsel to support sound business decisions
Ability to define processes to enhance operational capability and develop tools and systems for equipment operations and business management

Collection Recovery Senior Specialist Resume Examples & Samples

Charge off’s – Review and prepare accounts for charge off, keep detailed records of each transaction, and reconcile to General Ledger
Recovery Account Setup - Manually load customer account data to the Recovery Management System (RMS) for accounts that may not have loaded according to the normal account process
Inter Office Clearing Review - Review and research Interoffice tickets to determine the required action that is needed in order to clear the item in accordance with department guideline while meeting the specified time-frame requirements
ChexSystems - Update, research and respond to customer disputes via ChexSystems. These requests are submitted via fax by ChexSystems and require a manual response in accordance with bank guidelines within the required time frame set by the dispute
1-3 years of experience with reconciliations and general ledger balancing
1-3 years experience working in an operations environment
Possess and apply strong analytical skills
Requires ability to provide backup support in all aspects to staff
Proficiency in MS Word, Outlook and Excel
May manage/participate in projects requiring coordination with other teams and may perform other such duties as assigned including trouble shooting operational issues and/or working on Risk Issues
Collect, review and analyze data and/or documentation to ensure compliance with department service level agreements, policies, procedures, and/or regulatory and risk requirements

Collection Recovery Work Professional Resume Examples & Samples

World class customer service skills and expert in problem resolution
Strong coaching abilities - takes responsibility for coaching people to drive performance
Leadership skills that foster collaboration, respect and harmony among the team
Ability to build a climate that values collaborative/innovative thinking
Excellent time management skills; goal driven with a desire to exceed sales and productivity goals - including meeting day to day business needs
Advanced problem solving skills/ability to negotiate through difficult situation with customer recovery as end result
Strong knowledge of Office products

General Manager Post Collection Resume Examples & Samples

Works with Area and Region sales management to drive the commercial, industrial, residential and municipal sales efforts within the Business Unit to achieve targeted growth objectives, exceed customer experience expectations and optimize profitability
Oversees effective safety and accident prevention programs to ensure all reasonable action are taken to prevent accidents and injuries; ensures a safe and productive work environment for all employees
Leads operations to ensure compliance with all standards including environmental, operating, regulatory, safety, accounting and ethics
Manages performance and talent development
Builds and maintains strong and effective relations with relevant government, community and environmental groups
This position may require travel by air, car and/or other modes of transportation up to 30% of the time
Bachelor’s degree in Environmental Sciences, Engineering or Business
Previous employment by a Fortune 500 company
Experience in labor relations
Minimum of 7 years progressive leadership and management responsibility
Minimum of 3 years of progressive leadership and management responsibility
Minimum of 3 years of P & L experience
Demonstrated business acumen, strategic thinking and an ability to execute against formulated strategy
Ability to lead large scale change initiatives
Ability to direct large staff of functional experts to execute the corporate strategy
Demonstrates and promotes ethical behavior
Ability to manage an extended span of control, with multiple sites and multiple business lines (e.g., hauling, landfills, recycling, new business)

Senior District Mgr-collection Resume Examples & Samples

Monitors budget and operating metrics while diagnosing and improving processes, procedures, and performance
Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions
Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs
Experience: 5 years in a role with supervisory and PNL responsibility (in addition to education requirement)
Experience in a position involving at least 2 of the following: operations, customer service, community relations, health and safety, financial, and human resources function, experience as a supervisor or manager; experience implementing safety (OSHA) programs and equipment specifications, experience preparing and managing budgets, and experience resolving labor relations issues required

Collection Rep Resume Examples & Samples

Respond to customer requests for documentation quickly and professionally
Promptly answer inbound phone inquiries
Demonstrate judgment, tact and diplomacy in dealing with internal and external customers
Use of professional collection skills and techniques to identify customer reasons for delinquent account status
Work hand in hand with Credit, Sales and Branch partners to resolve collections issues that may require special attention and resolve payment barriers
Provide customers needed documentation on disputed accounts
Maintain thorough, accurate and detailed customer contact notes as per established standard repeatable processes
Work closely with the A/R specialists and customer to resolve situations which cause un-reconciled checks
Interact with Sales personnel to promote partnerships for payment barrier removal
Provide Credit Managers with customer information to assist in evaluation of customer payment terms or DSO

Collection Resume Examples & Samples

Bachelors Degree Graduate
Have 2 year minimum relevant experience in the BPO industry
Able to demonstrate exposure and knowledge of EDI together with advanced skills in MS Office (Word, Powerpoint, Excel, Outlook), excellent written and oral communication skills

Collection Recovery Senior Specialist Resume Examples & Samples

Remediation and Restitution for GRC Issues
Perform testing on risky processes
Provide Coaching and Feedback to colleagues
Provide evidence of sustainability
Experience working on Risk/Compliance Issues
Experience in a Collections or Recovery environment
Understanding of the collections regulatory climate
Experience in a Legal or Compliance environment

Regional Collection Lead Resume Examples & Samples

3-5+ years of operations or project management experience
3+ years of management experience, preferably building, then managing remote team(s)
Strong planning and analytic skills
Excel in executing in highly stressful and ambiguous situations
Creative, solutions-driven mindset, with a *get shit done* attitude
Must be an excellent communicator, both written and spoken, and must be comfortable speaking in front of groups
Must be multi-lingual (written and spoken) in English and least one other language (more than 2 languages is a definite plus)
Bahasa and English is ideal
Other APAC languages are acceptable
Note that your CV must be in English
Background in GIS, spatial analysis, SQL is a plus

Macy s Somerset Collection Resume Examples & Samples

Demonstrated leadership/supervisory skills
Ability to anticipate and solve problems, act decisively and persist in the face of obstacles
Commitment to exemplifying the highest integrity and professional business standards

District Mgr-collection Resume Examples & Samples

Ensures thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining
Minimizes the total number of suppliers used by working with Supplier Partners to eliminate/reduce the number of one-time suppliers
Works with functional groups to resolve employee relations and labor relations issues
Direct supervision of _ full-time employees, including
Indirect supervision of _ full-time employees
Experience: 3 years of relevant work experience in a role with supervisory and PNL responsibility (in addition to education requirement)

Admin, Collection Resume Examples & Samples

Average of quality and quantity productivity standards must meet or exceed 94%
Associate's degree (A. A.) or equivalent from two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as discounts and percentages

Collection Administrator Resume Examples & Samples

Maintain strict confidentiality in accordance with HIPAA regulations and Company policy, including divulging any patient private health information (PHI) only on a need-to-know basis to payers requiring the information for claims payment processing
Associate's degree (A. A.) or equivalent from two-year college or technical school; or three to five years related experience and/or training; or equivalent combination of education and experience
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

OC Collection Team Lead Resume Examples & Samples

Support the measurement and delivery of service levels and KPI targets
Drive the collection team to interact proactively within NGSC (Novartis Global Service Center), Divisions and customers to apply the collection strategy and manage credit risk
Serves as a Subject Matter Expert for related policies and processes, drives productivity and continuous improvement, process changes and leading practices to have an efficient and effective process
Ensure compliance with Novartis Accounting Manual (NAM), Novartis Financial Controls Manual (NFCM) and regulatory requirements and implementation in internal guidelines
Lead with his/her team a smooth running of collection processes, e.g. order releases, customer dunning and calls, credit lines monitoring, master data maintenance, direct debit payments in accordance with laws and Novartis required standards

Senior Manager, Mastercard Collection Resume Examples & Samples

Maintain performance reporting on delinquency strategies and portfolio dynamics in order to assess current/emerging trends
Collaborate with Account Management and Provisions team identifying changes in the delinquent portfolio that may impact writeoffs
Work closely with operational group to understand how strategy and policy changes impact operational efficiency
Strong knowledge in designing and monitoring loss mitigation strategies (preferably in TRIAD)

Manager, Collection Strategies Resume Examples & Samples

One to two years’ experience designing credit risk strategies
Experience with statistical software packages such as SAS, Angoss or equivalent
Experience with TRIAD or similar collections risk platforms strongly desired
Experience with using and/or developing credit risk scores and their application in strategies
Project management skills to prioritize, manage, and implement a variety of competing initiatives, on a concurrent or staggered basis
Strong collaboration and communication skills

Biosignals Collection Intern Resume Examples & Samples

Candidate must be pursuing a BS on Sciences or Engineering
Knowledge of statistic
Python, MATLAB, or other computing languages
Experience with physiological sensors and test equipment
Experience building and maintaining databases
Experience with metabolic cart systems
Conduct studies with human subjects to support sensor and algorithm design, development, and validation
Recruit and schedule internal test subjects
Observe and track device wear and usage patterns and hypothesize methods for improvements
Prepare and maintain study devices, equipment, and materials
Follow up with subjects to provide troubleshooting and technical support
Analyze study data and present results

Receivables Collection Professional With German Resume Examples & Samples

High School and/or University graduates
Professionalism and positive attitude
Ability to set priorities and manage daily responsibilities effectively
Team players with the ability to also work independently

General Manager Post Collection Landfill Resume Examples & Samples

Implements and executes plans to complement the Area’s strategic operating plan; champions the execution of the strategic plan and tactical initiatives within the Business Unit, including but not limited to operating safely, enhancing customer experience, improving efficiency and maximizing profitability
Performs other job-related duties as assigned or apparent
Previous experience in the environmental services industry
Ability to build strong sales teams; select best candidates, coach and develop the best talent
Process-oriented and results-oriented in setting and pursuing aggressive goals, demonstrating a strong commitment to organizational success and marshaling resources to accomplish goals and objectives
Problem-solving, analytical, critical-thinking and decision-making skills
Ability to optimize near-term results that contribute to long-term sustainable success
Collaborative; builds and works with teams
Creative thinker who challenges conventional solutions

Collection Anlayst Resume Examples & Samples

Minimum of 2 or more years of directly related experience, preferably in credit/collections
Bachelors degree in finance, accounting, or related discipline
Requires knowledge of basic accounting principles and has excellent knowledge of cash collection processes and risk analysis practices
Excellent credit skills required in areas such as insurance, letters of credit, financing, and legal environment
Strong problem solving, interpersonal, and financial analysis skills
Goal oriented, motivated self-starter, with excellent organizational skills and the ability to handle multiple tasks
Excellent oral, written, and presentation skills with the ability to deal tactfully, confidently, and ethically with both internal and external customers
Strong PC skills with proficiency in Excel and experience with other Microsoft Office products: Word, PowerPoint, Outlook, Access
Knowledge of credit analysis and scoring models
Knowledge of local credit and collection laws
Experience with customer contracts and documentary trade transactions such as L/C
Experience with negotiations on collections, disputes and securitization

Collection Point Administrator Resume Examples & Samples

Assists with key facets of office operations including office safety, personnel records, cost control traffic, and accounting procedures for all operations at your location
Uses PC and mainframe computer systems and trains others to work efficiently and effectively on these systems
Assists with account receivables, freight payments, inventories, traffic and other procurement items
Helps monitor accounts receivable and accounts payable
Helps keep fixed asset records up-to-date
Follows proper credit procedures before seed are shipped
Assists managers in planning and organizing
Works cooperatively with production, administrative, and procurement management teams

Biosignals Collection Intern Resume Examples & Samples

A hands-on, team player excited about making the world a healthier place
A great communicator who is personable and has a can-do attitude
Strong organizational skills, attention to detail, and ability to follow protocols strictly
Eager to learn about multiple aspects of biosensor device research and product development
Excellent communication, interpersonal, and subject interaction skills
Ability to conduct studies and troubleshoot independently
Relevant research experience
Data analysis and data visualization skills
Proficiency in Python, MATLAB, or other computing language
Physiological sensors and test equipment
Building and maintaining databases

Collection & Civil Prosection Specialist Resume Examples & Samples

Respond to inquiries from debtor, client, attorneys, bureau staff or third parties. Answer questions, including debtor obligations, consequences of non-payment (legal action, judgment enforcement)
Gather information and documentation, assisting in legal research
Assist staff attorney in case preparation
Become familiar with waivers, deferments and cancellations in cases involving student loans and State University of NY charges. Determine that all monies have been properly credited to account. Gather evidence, when appropriate, needed to substantiate cancellation of debt
Send written correspondence by selecting and modifying bureau forms or by creating response when forms are not appropriate
Prepare judgment, post-judgment enforcement and discovery papers for attorney signature
Become familiar with Silvercar, Word, LEXIS and other bureau case management packages
Upon request, send updates of accounts to defendants. Investigate discrepancies between unit records and client records. Become familiar with accrual of interest, collection fees, and other costs which may be added to account
Close cases, when appropriate
Review weekly and monthly reports for appropriate action
Notify county sheriff's office of tax offsets
Handle the Student Recoveries call line one day per week

Collection Administrator Resume Examples & Samples

General administrative support for Collections Team (25+ members)
Answer Phones / Shared Email Accounts and forward as needed to Collections Staff
Communicate effectively with internal & external customers regarding routine inquiries
Coordinate / prepare & mail notices as identified by Collection Staff monthly
Create & mail any Retainage / Retraction / Demand letters as needed by Collection Dept
Receive all returned mail / determine reason – re-distribute as necessary
Complete credit references for all lines of business
Maintain Bad Debt reporting & work with 3rd Party Collection Agency as needed / required by Management
Assist Cash Applications as needed to clear payments and/or process payments by credit card / Check by Phone
Help collections research unidentified payments as necessary / work with Cash Apps to clear
Submit refund documentation to Accounts Payable / Monitor refunds throughout process
Microsoft Office with intermediate to advanced skills in Excel
SAP Experience a plus
Notary – a plus
Construction Industry – a plus
Ability to work in a fast-paced environment, maintain a professional demeanor in all situations, and commitment to excellent customer services at all times

Team Leader Aerosol Collection Laboratory Resume Examples & Samples

Supervise activities of laboratory technicians and manage the laboratory to deliver high quality data for the evaluation of aerosol chemistry related to RRPs product development and pre-clinical assessment as well as process improvement and any RRPs product commercial release. Ensure that the status of the quality system within the laboratory is maintained
Plan and organize the work in the laboratory. Participate and ensure the proper implementation of new methods in the lab in collaboration with scientific group within Central Analytical Laboratories
Monitor progress of activities with involved parties to ensure agreed milestones are met. Maintain analytical method portfolio and ensure the quality of analytical data
Ensure and manage the development of staff according to their development plans. Provide internal or external development opportunities to successfully implement the development plans. Follow and ensure compliance with company and legal requirements
Anticipate the need for new equipment required and ensure that aerosol collection equipment are validated and maintained properly on a regular basis and staff properly trained. Organize maintenances with suppliers in accordance to the defined maintenance plan. This include the writing of qualification reports
Ensure safety and full compliance with policies and other relevant regulations in the laboratories. Identify any potential deviation and take corrective measures including appropriate reporting of such actions. Maintain and adapt the portfolio of methods and ensure the best laboratory practices are followed
Ensure close communication with our affiliates in the frame of technical supports
Ensure continuous improvement by following-up with non-conformities and conduct Corrective action and Preventive Action (CAPA) as well as ICT/proficiency tests or cross checks

Collection Recovery Manager Resume Examples & Samples

Assist in designing and implementing Recovery Strategies
Manage dialer-based performance for agents at multiple levels
Meet deliverables for stake holders across multiple products
3+ Year of Customer Service Experience/Collections experience with an emphasis on Consumer Products
Ability to provide coaching and feedback to colleagues at all levels

Visitor Use Assistant Fee Collection Resume Examples & Samples

Must wear the National Park Service uniform and comply with National Park Service uniform standards
May be assigned to work nights, early mornings, rotating shifts, holidays, and weekends
Occasional travel is not required
Occupancy in government housing is not required for this position
Overtime is not required
All federal employees are required to have federal payments (salary) made by direct deposit
Males born after 12-31-1959 must be registered or exempt from Selective Service ( visit www.sss.gov )
Arithmetic
Speaking
Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position
Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job
Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all of the requirements of the job
Resume showing detailed relevant experience, to include month, year and hours worked per week
Response to Assessment Questionnaire
Copy of college transcripts or college course list, if qualifying based on education
Legible copy of DD-214 showing character of discharge, SF-15 and VA Letter, if applicable
If you're currently serving on active duty: You MUST submit a certification from the armed forces commanding officer which certifies the service member is expected to be discharged or released from active duty service under honorable conditions and be able to start employment on the enter on date. If you supply a certification at this stage, your preference/eligibility will be verified prior to appointment. For more information about Veteran's Preference, please click this link: http://www.opm.gov/employ/veterans/html/vetguide.asp
Selective Placement Factor(s) Certifications, such as copy of LE Commission, EMT certification, Driver's License, First Responder certification, etc., if applicable

Collection Recovery Senior Specialist Resume Examples & Samples

2-4 years of experience in an call center environment or related experience in the customer service or collections field
Data entry and math aptitude
Proficient knowledge of Microsoft Word, Excel, Access and Windows based programs, including email
Ability to maintain composure under pressure/in confrontational situations with customer
Ability to work independently, make independent decisions and exercise sound judgement
Ability to adapt to changing business needs with a consistent, positive attitude

Coord Mcare / Mcaid Collection Resume Examples & Samples

Three to five years prior health care experience
Proficient in MS Word, Outlook, and Excel
Good math, typing and communication skills
Excellent Customer Service skills
Ability to work on various assignments simultaneously

Senior Collection Agent Resume Examples & Samples

Responds to irate calls escalated from collection assistants
Assists in training collection assistants and agents as necessary
Processes and submits weekly productivity reports to management
Answers inbound calls and provides accurate account status information
Assists customers in resolving delinquencies. Interaction with other departments may be necessary
Types routine letters and memos
Reinstates lines of credit once delinquencies have been resolved
Maintains satisfactory service/performance levels as defined by management
Escalates extremely irate customers and paydown plan requests outside normal guidelines as appropriate
Maintains accurate collection activity records
Experience in a high paced call center
Customer service experience with accounts receivable collection

Meter Collection Administrator Resume Examples & Samples

Ability to self-start, multitask and prioritize in order to meet deadlines
Ability to multi-task and prioritize in order to meet deadlines
Strong attention to detail and ability to maintain a high level of accuracy
Must be flexible and able to work in a reactionary environment
Proven customer service phone skills with heavy customer contact preferred
Dispatch, call center or call management experience preferred
Strong interpersonal skills, including the ability to work with different personality types
Proficient with Microsoft Office applications required
Ability to type 45 WPM minimum

Collection & Dispute Manager Resume Examples & Samples

Coordinates and controls the collection tasks of their reports: dunnings, calls, disputes analysis and escalations
Leads the collection team, team of 6 people in charge
Lead Collection Calls with TFCM and GRs
Anticipate possible cases of default in high-risk clients
Control and ensure compliance with the collection strategy
Negotiate collections / escalations of critical cases together with the GRs according to the corresponding segmentation of clients
Follow-up of resolution and collection of disputes
Key User of the CARD / FSCM collection module, responsible for scaling faults and improvement proposals

Collection Recovery Senior Specialist Resume Examples & Samples

2-4 years in a Collections Environment preferred
1-3 years Banking experience preferred
Ability to interact with distressed customers
Resolve complex problem within Company guidelines
Ability to manage high volume work flow in a timely manner within mandated handling times
Solid understanding of the Auto Collection process and industry

Senior Collection Management Services Assistant Resume Examples & Samples

Assist the Head of Collection Management/Assistant Acquisitions Librarian with the day to day staff supervision and operation of the Collection Management Services section
Support the provision of an effective Collection Management Service (CMS)
Assist with bibliographic checking
Review and process new book orders
Import records into the library catalogue from remote bibliographic databases
Assist with catalogue maintenance, amending bibliographic holdings and item records as required
Assist with the creation and maintenance of Excel spreadsheets for purposes of financial monitoring
Assist with the processing of invoices
Assist with the collection and collation of electronic resources usage statistics
Collect, collate and analyse data to inform decision making
Take responsibility for receipt, cataloguing and digitisation of Cardiff University theses
Take responsibility for receipt, digitisation and distribution of Cardiff University examination papers
Take operational responsibility for organising and managing specific administrative tasks
Participate in Library Service Working and Project groups
Ensure that the University Library Service (ULS) Regulations are observed
Participate in a continuing programme of training and development
Liaise with other parts of the library service, other departments and Academic Schools to fulfil service needs
Actively contribute to the provision of outstanding excellent customer service in line with the University Library Service’s Customer Care Policy and Customer Service Excellence Award
NVQ 2 or GCSE Level A-C or equivalent, or equivalent relevant experience
Proven ability to communicate information, both orally and in writing, to a wide range of people
Proven ability to deal with customers face-to-face, over the telephone, online or via email promptly, calmly, effectively and courteously
Evidence of an ability to plan, prioritise and organise own work flexibly, working unsupervised to deadlines
Proven ability to deal with referred requests, solve problems using initiative and to know when to refer more complex queries
Evidence of working effectively as part of a team, providing guidance and support to other team members where necessary
Evidence of working effectively in a library service or customer service role
Demonstrable experience of using IT applications such as Microsoft Office, email and the Internet
Demonstrable commitment to Continuing Professional Development (CPD), with a willingness to participate in training activities, including IT
Evidence of a flexible approach to a continually developing role
A-levels or equivalent experience
Successful completion of the European Computer Driving Licence (ECDL) or equivalent IT qualification
Knowledge of electronic resources e.g. e-books, electronic journals and databases
Evidence of working in a publishing/book trade environment

Manager Debt Collection Strategies Resume Examples & Samples

Develop and maintain strategic partnerships across the organization and serve as a strategic advisor and change agent helping to institute a data driven approach to dunning strategies
Execute and optimize collection of outstanding debt from consumers in good standing
Develop metrics measurement schemas, algorithms, models and analyses in support of strategy optimization
Partner with other analytic functions to develop standards, share best practices and drive efficiency

Manager Collection Development Resume Examples & Samples

Lead a team of developers and enable them to grow and achieve their full potential
Plan and prioritize new processes and tools with key stakeholders and Management
Manage and coordinate deliveries, risks and issue with the team and stakeholders
Guide discussions about solutions and architectural design, take decisions
Work closely with internal and external stakeholders

Assoc Collection Spclst Resume Examples & Samples

Provide Tier 1 customer support
Respond to basic inquiries regarding ADP products
Answer non-technical questions
Conduct correspondence with customers and representatives
Leverage strong interpersonal skills and product knowledge to execute daily customer-centric activities
High school diploma or equivalent in education and experience
No previous experience required -- this is the entry-level position into customer service
Strong client relationship and interpersonal skills
Demonstrated ability to learn and apply basic concepts in new situations
Organizational Skills: the ability to multi-task, set priorities, and follow up in a timely manner

District Mgr-collection Resume Examples & Samples

Direct supervision of ________ full-time employees, including
Indirect supervision of ________ full-time employees
Education: Bachelor's Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 4 years relevant of work experience
Normal setting for this job is: office setting

Collection Assistant Resume Examples & Samples

Knowledge of credit and collection procedures and policies
Customer interface and problem solving skills
Ability to handle a consistent volume of customer inquiries
Ability to communicate the condition of customer accounts to the Financial Manager

Collection Development Resume Examples & Samples

45% – The graduate assistant will work closely with the Head of Collection Development in managing a variety of data relating to budgeting, expenditures, collection size, and collection use. The graduate assistant will collect and report regularly on e-journal and e-book usage statistics. The graduate assistant will assist in the organization of staff development activities offered by Collection Management. The graduate assistant will provide other support to the collection management program as needed
45% – The graduate assistant also will work closely with the Digital Scholarship Librarian to assist with the daily operations of the digital repository and communications within and outside the Libraries. Duties include responding to DRUM user inquiries on how to use the system, maintaining the DRUM ‘Help’ pages, researching copyright permissions for faculty research and depositing papers on their behalf, writing and editing promotional materials, and providing other support to the Digital Scholarship Librarian as needed
10% – Performs other duties, as assigned

Collection Development Resume Examples & Samples

Looking for an entry level Librarian who is interested in Collection Development and Acquisitions functions
Need a strong working knowledge of libraries and library systems
Will work closely with the Digital Resources/Web Librarian to make sure that the library catalog accurately reflects holdings- especially for electronic materials
This individual will help collect information- subject matter and bibliographic- on resources for either acquisition or de-acquisition. Will work from a set of criteria identified by our Federal customer- and the information they provide will assist in decision making regarding collection development
Provide support for usage statistical reporting and must be experienced with Excel
Excellent written and spoken communication skills overall and good attention to detail
A Master’s Degree in Library Science
3 years of Library/Information Center experience. (Education requirement may be waived for those with extensive experience in the field)
Should be conversant with library vendors and acquisitions procedures as well as OCLC and other standard tools

Collection Requirements Manager Resume Examples & Samples

The CRM provides collection requirements management support to CITP analysts at the NGIC
The CRM coordinates with the NGIC collection requirements managers to synchronize CITP requirements with the NGIC
The CRM will use the Combined Information Data Network Exchange (CIDNE) Human Domain Workstation (HDWS), Community On-line Intelligence System for End Users and Managers (COLISEUM), HUMINT On-Line Tasking and Reporting (HOTR) and other automated requirements management systems to process incoming RFIs, submit RFIs to external agencies, and monitor RFI status
The CRM will assist NGIC-based analysts in completing evaluation reports, Source Directed Requirements (SDR), and other collection requirements
As necessary, the CRM will assist deployed analysts in processing collection requirements
The CRM maintains liaison with theater detainee operations to ensure CITP receives Knowledgeability Briefs (KB) and has the opportunity to develop and submit SDRs
The CRM submits HUMINT, SIGINT, MASINT and GEOINT collection requirements in support of CITP analyst requirements
The CRM tracks all incoming and outgoing requests, and responses, entering the data in an automated tracker
The CRM supports CITP analysts at the NGIC and is non-deployable. The Contractor employee filling this position shall be considered key personnel
BA or BS in any field
May substitute additional 4 years of experience for education requirement
This position requires individuals to be government trained intelligence collection managers with a minimum of 5 years of direct experience as a collection manager
The individual shall be experienced with data processing systems associated with collection management, which include CIDNE, HOTR, COLISEUM and other SIPRNET and JWICS-based systems
The individual shall be proficient at using basic computer applications and intelligence related automation to support analytical efforts and product development; possess strong writing and editing skills
Current TS/SCI

Macy s Somerset Collection Resume Examples & Samples

Education/Experience: A minimum of 5 years in retail or other selling
Communication Skills: Ability to read, write, and interpret instruction documents such as reports and procedure manuals. Excellent written and verbal communication skills
Mathematical Skills: Basic math functions such as addition, subtraction, multiplication, and division
Reasoning Ability: Must be able to work independently with minimal supervision
Physical Demands: This position involves regular walking, standing, hearing, and talking. May occasionally involve stooping, kneeling, or crouching. Involves close vision, color vision, depth perception and focus adjustment
Other skills: Strong leadership profile and excellent negotiation skills. Strong service orientation; strong client base is a plus. Strong organizational, interpersonal and communication skills. Keen sense of fashion, ability to coordinate items and suggestive sell. Experience or familiarity with a variety of lifestyles and business segments, credibility to interact with broad client base

Lead Collection Spec, SMH Resume Examples & Samples

Communicates clearly with all levels of employees and other customers
Regularly interacts with Primary Care Network offices, Third Party Payers, URMC Systems Departments, PCBS management and PC Administration
Reports regularly on status of department and staff efforts, recommending options / solutions when needed
Promotes cooperation within the department and leads by example, works as a team player to improve office function
Possesses advanced computer skills including GE Flowcast, Microsoft office, electronic mail, Internet and Intranet, payer web-based software and electronic medical records
Completes work accurately, in a timely manner with great attention to detail
Documents all actions and outcomes within billing system invoices, PCS comments and/or financial comments fields to support actions taken and ensure availability of information

Early Collection Resume Examples & Samples

Early Collection Management and Outsource Control
Bachelor degree in finance/ business /law
Good English, both in written and spoken
Collections, credit or other related experience in a Financial Services Company, Bank, guarantee company or other related finance industry or function for at least 5 years
Specific Knowledge
Sound knowledge of collection processes and tools
Legal knowledge
Good analytical and communication skills
Excellent people management and organizational skills
Sound knowledge about Microsoft applications
IT background is a plus

Senior Collection Assoc Resume Examples & Samples

Experience with PC software, Microsoft Office (Word, Excel) and Oracle
An Associate’s degree in Finance/Accounting or equivalent formal training program
2-3 years in Collections and claims reconciliation experience
Exemplary attendance and job performance

Natick Collection Resume Examples & Samples

Recruit, train, coach, motivate and develop new and incumbent associates on company policies and procedures, product knowledge, and personal/department productivity goals
Alert Sales Manager of needs and concerns of the business and staff
Communicate regularly with vendors, planners, distributors, and buyers regarding stock needs, customer preferences, and special events
Review and analyze business performance of daily, weekly, monthly, seasonal, and annual sales results
Assist customers in all aspects of service fulfillment by demonstrating proficient use of proprietary devices and applications; proactively create enhanced shopping experiences through the heightened use of tools, technology and collaboration
Able to use a calculator and calculate percentages and ratios
Superior organizational and time management skills
Must be able to build relationships and influence others
Ability to set and achieve goals. Ability to multi-task in a fast-paced environment
Must be able to lead by example

100

Somerset Collection Resume Examples & Samples

Develop and implement business-driving events and ensure proper execution to achieve counter productivity goals
A minimum of one year of previous selling experience required, preferably in Cosmetics
Ability to read, write, and interpret general business reports and labels including warnings and ingredient lists on products
Ability to effectively communicate with and present information to customers, vendors, buyers, peers, and all levels of management
Must be able to make change in American monetary units
Must posses a strong sense of urgency and a thirst for knowledge

101

Natick Collection Resume Examples & Samples

Partner with Sales Manager and Counter Manager to identify business driving opportunities and stock needs
Develop a repeat-business customer base in order to regularly communicate: upcoming events, new merchandise receipts and product replenishment to increase incremental sales
Attend product training classes and seminars

102

Collection Associates Resume Examples & Samples

Reviews aging reports and initiates calls to customers with past-due balances to arrange for payment
Maintains call logs and expected payment dates
Provides follow-up with customers when expected payment has not been received
Works in partnership with other departments to establish and maintain criteria needed by customer to enable payment
Maintain an effective follow-up process to ensure the completion of commitments to customers
Minimum of 2 years work experience in a collections role or collections related role
General accounting principles of accounts receivable processes

103

Collection Team Lead Resume Examples & Samples

Establish organization within department by assisting with assigning responsibilities, delegating work, scheduling, and training employees
Actively pursue a team environment focused on the achievement of goals, high quality standards and high performance set by the client
Coach Collectors in all call techniques, quality, and program information in order to improve production and results
Assist with monitoring floor activity and calls to assist employees
Communicate with debtors by telephone and written correspondence to attempt to bring resolution to unpaid accounts and escalated issues with advanced level of expertise
Provide thorough, efficient, and accurate account updates on computer files for each call made
Provide ongoing feedback to Collectors regarding files, performance, and improvement opportunities
When requested, conduct monitoring sessions within Client guidelines
Knowledge, understanding, and compliance with all Federal and Local laws and regulations
1 year of previous collections experience required. 2 years of previous collection experience preferred
When required, working knowledge of Mercury dialer and Soundbite applications
Proficient personal computer skills, including Microsoft Office
Ability to prioritize and organize work in a multi-tasked environment

104

Collection Assistant Resume Examples & Samples

Assists with the accessioning and cataloging of new objects, specimens and items according to Museum policy and procedure
Prepares objects, specimens and items for storage, use and restorage
Assists in responding to requests from faculty, staff and public to use and display collections
Supervises students and volunteers in the cataloging and handling of museum objects, specimens and items
Monitors collection users' adherence to museum policies and procedures governing collections

105

Senior Collection Rep Resume Examples & Samples

Contacts various payers and patients to collect on outstanding accounts. Tracks and enters all calls for documentation, trending and reporting. Identifies patterns of patient and insurance concerns.-25%
Handles multiple patient incoming calls and responds to each call in an efficient, effective, and professional manner. Also covers for customer service phones and front desk walk in patients. -15%
Edits accounts by working ATB’s daily. -10%
Prepares patient refunds
Creates and sends spreadsheets to problem payers

106

O&t-collection Supevisor Resume Examples & Samples

Degree holder with intermediate level experience in a related role with previous people management experience or equivalent
Self-initiative and good problem solving skills
Strong sense of compliance awareness

107

Director, Collection Strategies Resume Examples & Samples

Staff, assess, evaluate and make recommendations relative to capacity plans and reporting capabilities in order to implement measures to attain portfolio risk goals
Collaborate with other operations departments to develop and oversee processes to achieve portfolio loss and expense objectives. Will also manage, implement, and recommend delinquency strategies
Either directly, or in conjunction with Risk Analytics/Modeling, may be responsible for development and evaluation or reporting tools and analysis
Ensure compliance with all applicable state and Federal laws pertaining to debt collection practices
Ensure proper expense control for pre-charge off, recovery and non-delinquent accounts
Collaborate and Interact with legal and regulatory relationships. Lead long, medium and short term planning necessary to handle all workloads in a timely and results-oriented manner
Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes
Bachelors degree or equivalent required; Advanced degree preferred
10+ years of collections and recovery experience; consumer banking industry experience preferred
Ability to rapidly develop context across multiple complex projects
Lean, Six Sigma and/or demonstrated process improvement expertise preferred

108

Mgr Collection Resume Examples & Samples

5 -7 years commercial collection experience
3 - 5 years supervisory experience
Knowledge of and work experience with multiple Latin America countries
An accounting degree or a business administration degree with significant accounting experience
In depth knowledge of collection processes
Experienced in lending procedures and collateralization (ie. documentation, bills of exchange, letters of credit)
Working knowledge of bankruptcy processes, reporting, and documentation
Good written and verbal skills in both English and Spanish
Significant usage of ERP accounting systems such as SAP

109

District Manager, Collection Resume Examples & Samples

Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations
Engages suppliers in problem solving and participates in suppliers’ improvement processes by providing performance feedback on supplier surveys
Direct supervision of full-time employees, including: Route Managers, Leads, Supervisors, Operations Specialists, etc
Indirect supervision of full-time employees, including: Drivers, Operations Specialists, Laborers, etc
Education: Bachelor's Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience

110

Collection Requirements Manager Resume Examples & Samples

Government trained intelligence collection managers with a minimum of 10 years of direct experience as a collection manager
Experienced with data processing systems associated with collection management, which include CIDNE, HOTR, COLISEUM and other SIPRNET and JWICS-based systems
Working knowledge of Microsoft® Office® tools, including SharePoint®
Proficient at using basic computer applications and intelligence related automation to support analytical efforts and product development; possess strong writing and editing skills; be capable of working with analysts to gather collection requirements; and able to coordinate collection requirements both within the NGIC and with outside IC agencies
This position requires a Bachelor’s Degree (may substitute 4 years of experience for education requirement)

111

Collection Recovery Senior Specialist Resume Examples & Samples

Process Fee Rebate requests from DDA Collections collectors
ALS/DDA Receipts – print, verify and mail receipts for payments made via manual offsets
Reporting – Manually retrieving, updating and maintaining departmental reporting functionality that are utilized by all levels within the department
3-5 years of experience with reconciliations and general ledger balancing
3-5 years experience working in an operations environment

112

Senior ISR Collection Requirements Manager Resume Examples & Samples

GEOINT Information Management Services (GIMS),
Planning Tool for Resource Integration, Synchronization and Management (PRISM),
Intelligence Planning Tool (IPT),
Counterintelligence and HUMINT Requirements-Reporting and Operational Management Environment (CHROME),

113

Disputes & Collection Team Lead Resume Examples & Samples

Responsible for timely cash collection and handling of incoming complaints
Escalate credit control related exceptions and execute control checks of compliance with client's credit policy
Develop, maintain, and update all accounts receivable process documentation
Work with management team to drive continuous improvement in the processes
Provide internal and external audit support, as requested Perform activities in line with client's procedures and policies
Very good English (C1)
Fluent Latvian, Lithuanian, Estonian or Slovenian language nice to have
Ability to work analytically in a problem-solving environment
Experience in Collections or Disputes as asset

114

VP, Autograph Collection Tribute Portfolio Resume Examples & Samples

4-year degree from an accredited university in Business Administration, Marketing, or related; Advanced degree in business or related field preferred
12+ years of relevant professional experience in development, marketing, revenue management, brand management, or related function, demonstrating progressive career growth and pattern of exceptional performance; lodging/hospitality experience preferred
Lifestyle brand experience preferred
Activates the growth plan for the hotels – both domestically and internationally
Partners with Development and OFS in pitching the collection for strategic market opportunities and formulating plans to optimize unit growth and manage risk
Establishes and ensures understanding of review protocols that will detail Collection requirements for properties being considered for addition to the portfolio
Updates brand operating standards as needed based on changes in the market place of Upper-Upscale and Luxury hotels, feedback from owners, and continent feedback to ensure cultural differences are respected in the guidelines
Works with key partners (e.g., Development, OFS, market leaders) to execute against growth plans through support as well as the development of tools and resources
Provides active support and involvement with major property or portfolio deals, including, review of hotel Property Improvement Plans and contract negotiation support
Achieves annual goals and targets to ensure profitability and revenue growth
Assists SVP, with brand positioning within the Marriott portfolio of full service brands

115

Field Collection Resume Examples & Samples

Handle drivers' operasional, including drivers performance
Handle the problem issue from drivers, especially related in weekly payment
Make relationship with the drivers, listening to their input and give drivers evaluation
Make sure the drivers pay the installment on time
Make sure no fraud from drivers through good relationship and well communication with drivers
Check the units existency, including phisycal survey to the drivers and check through system
Manage the database for units Gold and accessories
Help DLR Coordinator and Program Specialist to handling the Gold drivers
At least 3 years of working experience in field collection is a must
Experience in the collection and repossesion related
Candidate must possess at least a Diploma Degree, from any field
Preferably has motorcycle and/or driving license (SIM A)
Experience in the managing people
Creative and willingness to challenge the status quo
Strong customer focus & attention to detail
Strong quantitative abilities and intuition, exceptional analytical skills
Microsoft excel skill

116

Mid-level Humint Collection Requirements Manager Resume Examples & Samples

Clearance – TS/SCI and willing to undergo CI scope polygraph
Thorough understanding of DoD and Service HUMINT collection techniques, capabilities, and applications
Proficient in using basic computer applications to include MS Office
Experience using intelligence related automation Coliseum, CRATE, HOT-R, TAC, Analyst Notebook/Palantir, etc
Experience with communications capabilities within JWICS, INTELINK, and SIPRNet (e.g. MIRC, Jabber Chat, etc.)
Strong writing and briefing skills
Capable of effectively operating as a memberof a joint/combined intelligence team
Education – Associates or Bachelor’s Degree or equivalent military enlisted or company grade officer experience
Background in DoD or HUMINT collection platform capabilities, collection planning, synchronization, execution, and assessment
Knowledge of classified HUMINT operational communication and dissemination architectures
Previous joint military experience

117

Collection Admin Resume Examples & Samples

Ensures that claims are processed accurately through review and audit functions to ensure timely payment. Responds to inquiries regarding claims with under payment or non-payment. Responds to inquiries, questions, and concerns from patients regarding the status of claims in a clear, concise, and courteous manner. Interfaces with external and internal customers to ensure optimal efficiency of service
Coordinates, monitors, and manages the follow-up on unpaid claims. Ensures follow-up and reimbursement appeals of unpaid and inappropriately paid claims. Ensures appropriate documentation of billing, follow-up, collection, and appeal efforts are recorded on accounts
Maintains a working knowledge and understanding of CPT and ICD-10 codes. Keeps current with health care practices and laws and regulations related to claims collections through participation in professional development activities
Performs assignments accurately and on time, as directed. Assists other accounts receivable staff with workload and provides back-up support in their absence. Maintains individual productivity and performance standards
Performs other duties as assigned or requested

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