Community Relations Manager Resume Samples

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LH
L Hansen
Loy
Hansen
79334 Bianka Mills
Dallas
TX
+1 (555) 309 6740
79334 Bianka Mills
Dallas
TX
Phone
p +1 (555) 309 6740
Experience Experience
Philadelphia, PA
Community Relations Manager
Philadelphia, PA
Marvin, Lynch and Kirlin
Philadelphia, PA
Community Relations Manager
  • Builds partnerships and relationships with national, regional and local community-based organizations, nonprofits and financial intermediaries and represent the Bank on various non-profit, community development organizations. Provides guidance and advice to the Board of Directors, senior management, and the lines of business (LoBs) on CRA matters, including cross-enterprise risks and emerging issues
  • Develop and maintain strong relationships with community members that support Live Nation’s brand and recognize the company’s commitment to Los Angeles
  • Assist senior management in communications with key elected officials and their staffs
  • Management and content development for Grovo’s social media channels
  • Execute community relations events, programs, projects and activities. Lead and manage various internal/external teams to drive program or community efforts
  • Manage Social And Community Investment planning and project/initiative management, including setting relevant targets, measuring and monitoring key performance indicators, and providing content for internal and external reports
  • Establish and maintain effective relationships with internal and external contacts at multiple levels and with individuals from varying cultural and ethnic backgrounds
New York, NY
Community Relations Manager, Indiana
New York, NY
Lynch-Muller
New York, NY
Community Relations Manager, Indiana
  • Develop deep partnerships to increase WGU’s reach and educational impact
  • May develop, orient and support engaged alumni to represent WGU in regional events, within their places of employment, or, with other opportunities
  • Maintain timely, accurate and thorough documentation of all activities, tasks, contacts and account management
  • Sales measuring and improving
  • Incorporate consistent utilization of marketing and partnership communication that will enhance WGU being top of mind for educational opportunities
  • Execute a relevant strategic account plan for every account owned, ensuring partnership launches, maintenance, project timelines, student impact and business results are achieved
  • Project a professional presence and deliver sales presentations to potential partner organizations with the sales acumen that incorporates WGU’s “flywheel” approach
present
Los Angeles, CA
Strategic Community Relations Manager, Dece
Los Angeles, CA
Brakus, Nader and Schmitt
present
Los Angeles, CA
Strategic Community Relations Manager, Dece
present
  • Develop and support execution of communications and stakeholder engagement strategies for Pre-K for All as well as the day-to-day management of community relations issues, including the press, inter-governmental affairs, family-facing and program-facing communication, and program-related escalations
  • Develop content strategically throughout the calendar year, in close alignment with major programmatic and departmental milestones
  • Work with the Executive Directors to identify critical areas of program improvement, and use evaluation methods to determine strengths and weakness and develop recommendations to improve workflows and processes critical to objectives in each workstream
  • Support the development and execution of critical communication strategies related to external-facing expansion meetings and information sessions
  • Create baseline DECE overview and orientation materials to be used for presentations on DECE’s mission and Pre-K for All program, internally and externally
  • Develop and regularly update various Frequently Asked Questions documents for the Division of Early Childhood Education, to be used by DECE staff, NYCEECs, parents, and DOE partners, including Inter-Governmental Affairs, City Hall, and the press
  • Support DCO and COS in developing and preparing content for critical, recurring DECE business meetings throughout the calendar year, e.g., Directors Meetings, DECE gatherings, and professional development
Education Education
Bachelor’s Degree in Related Field
Bachelor’s Degree in Related Field
Cornell University
Bachelor’s Degree in Related Field
Skills Skills
  • Proven to have impeccable integrity and strong work ethic
  • Professional, reliable, enthusiastic, self-reliant, and self-motivated
  • Strong customer or relationship management ability
  • OtherAbility to travel on a frequent basis. Ability to lift 20 pounds
  • Solid prioritization skills, with a customer focus
  • Demonstrated excellent interpersonal, communication and analytical skills
  • Ability to continually seek information and look for new approaches to processes and practices
  • Ability to travel regularly and/or intermittently as the position demands%
  • Negotiation – can negotiate and influence skillfully and professionally while maintaining relationships
  • Deep knowledge/understanding of consumer protection issues, local ordinances and regulatory/compliance implications
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15 Community Relations Manager resume templates

1

Client & Community Relations Manager Resume Examples & Samples

  • Works with the CCRD and Regional President in managing the market's client and community relations efforts. This includes planning, budgeting, coordination and execution of projects and events
  • Provides leadership and accountability for market programs that support business strategies and objectives. Works with individuals at all levels within the company and in the community
  • Oversees and manages market level tactics – event production, philanthropic programming and sponsorship activation. Defines benchmark criteria to measure efficiency and effectiveness, as well as develops and maintains detailed plans. Works with internal and external partners on tactics, ensuring PNC brand integrity is maintained
  • Serves as a voice for PNC internally and externally, writing internal articles, employee communications and executive speeches
  • Assists in implementation of market initiatives, encouraging employee engagement, volunteerism and participation in support of PNC programs. Reports on results of initiatives and provides recommendations
  • Provides management-level support for the Regional President when the CCRD is not available
  • Works with centralized areas such as Community Affairs, Corporate Communications, Corporate Marketing, and other PNC service partners to ensure market-based activities align with PNC's strategic business goals and branding objectives
  • Assists in identifying, interpreting and capitalizing on market trends
  • Leverages PNC client entertainment investments (ticket and suite assets), maintaining cross-functional management and implementation strategies
  • A minimum of 5 years of experience in a communications or marketing role is required. In lieu of the education, the candidate must possess 7+ years of related experience
  • Substantial experience creating, implementing and managing messaging for many audiences across multiple platforms
  • Strong project management experience and solid leadership skills
  • Creative and naturally curious; looks for ways to enhance and improve company efforts
  • Self-driven with superior organizational skills, integrity and follow through
  • Basic knowledge and use of Microsoft Office products, especially Word, Excel and PowerPoint are essential
  • Understanding of the Chicago area a plus
2

Reebok Foundation Community Relations Manager Resume Examples & Samples

  • Redefine the current Reebok Foundation strategy to maximize community impact in Massachusetts, specifically gateway cities outside of Boston
  • Develop and implement a long-term impact strategy for the Reebok Foundation investments as well as yearly short-term objectives
  • Monitor and evaluate all Reebok Foundation investments and initiatives, and create an efficient tracking system to ensure efficacy of community impact and alignment with overall strategy
  • Actively represent the Reebok Foundation in the local community; including regular communication with identified partners
  • Create and implement a comprehensive Reebok employee engagement strategy that is aligned with the Foundation's strategy and objectives: plan and promote volunteer opportunities
  • Review all external grant and corporate sponsorship requests as well as internal requests
  • Streamline and create efficiency of all operational systems for the Reebok Foundation grant giving and community relations giving including grants, employee matching program, financial administration, etc
  • Manage the Reebok Foundation’s budget
  • Outstanding organizational skills and time management
  • Outstanding writing and communications skills
  • Knowledge of Salesforce and database systems
  • Proven ability to manage complex issues and projects from start to a positive outcome
  • Proven ability to set a strategy and execute tactically
  • Strong presentation and analytical skills
  • Impeccable attention to detail and the big picture
  • Demonstrated ability to lead cross functional teams, people and projects
  • Goal-driven and results oriented
  • Understanding and demonstration of core Reebok values
  • Bachelors degree required, Master’s degree in Management or Business Administration is preferred
  • Connections and knowledge of local and Massachusetts community stakeholders is desirable
  • 5+ years of experience in non-profit or foundation management in the field of health and fitness
  • Experience developing and executing strategy in a rapid growth environment
  • Experience developing cross-sectoral partnerships between the non-profit, public, and private sectors
  • Experience managing volunteers and volunteer events
  • Experience developing and managing complex budgets
  • Experience in design and modification of program logic models / theory of change models (or similar planning documentation)
  • A strong drive to create organizational efficiency and a proven track record in solving complex organizational challenges
  • Strong passion for and knowledge of organizational process / capability and organizational development
  • Background in research, evaluation, outcome measurement, and data collection with a focus on public health or promotion programs
  • A deep understanding of the role of physical activity in public health and health promotion
  • Must be a proactive, self-starter who can identify issues/opportunities, and structure approaches to achieve desired end-results
  • A highly proficient level of computer skills is required including MS Outlook, Word, PowerPoint & Excel
  • Must be a creative, solution-oriented, and collaborative leader
  • Must be self-motivated and able to work effectively with limited direct management
  • Must have excellent oral and written communication skills
  • Must have the ability to handle several tasks and projects simultaneously
  • Must be detailed oriented with excellent follow through skills
  • Must have an appreciation for non-profit work and culture
  • Must have an interest in the health, fitness, and welfare of children
3

Community Relations Manager Resume Examples & Samples

  • 7 - 10 years experience in community relations and/or community economic development
  • Knowledge of, and relationships with, key community influencers such as advocates, policy and civic organizations, and other national, regional and local nonprofits
  • Ability to represent the firm at events and in meetings with community leaders, advocates and other influential stakeholders
  • Thought leader and subject matter expertise on issues that impact the firm’s reputation and business operations
  • Strong experience identifying and managing reputational risk
  • Demonstrated ability to link the firm’s products, services and capabilities with government, middle market, small business and consumer segments, including underserved communities
  • Thorough understanding of the complex interdependencies of large financial services organizations and the communities they serve
  • Ability to align with the vision/priorities of the firm and across lines of business
  • Excellent communication, negotiation and influencing skills
  • Proven to have impeccable integrity and strong work ethic
  • Proven ability to multi-task in an intense, fast-paced environment
  • Demonstrated excellent interpersonal, communication and analytical skills
  • Ability to work independently and as part of a larger team and take the initiative to follow up as needed
  • Ability to continually seek information and look for new approaches to processes and practices
  • Strong understanding of needs and resources of low-to-moderate income communities and proven ability to manage local advocates
  • Approximately 50% of travel to covered markets required
  • Background in community development and/or government relations, community/public/media relations, or corporate communications
  • Experience with cross line of business partnerships
  • Deep knowledge/understanding of consumer protection issues, local ordinances and regulatory/compliance implications
4

Community Relations Manager Resume Examples & Samples

  • 40 Develop, initiate and implement results driven community relations initiatives for both stations with a fresh eye on innovation and opportunities for collaboration internally and externally to grow the impact footprint of those programs
  • 10 Identify, execute and manage station community sponsorships with a focus on measureable outcomes and deliverables both for the stations and clients/community partners
  • 20 Work directly with the News department on implementation of community relations initiatives to ensure campaigns are communicated seamlessly on air
  • 15 Work with sales to drive incremental revenue of community initiatives
  • 15 Represent stations on community boards, committees and events during and after standard work hours
5

Community Relations Manager Resume Examples & Samples

  • Serve as the primary contact for Live Nation’s community events and outreach activities
  • Develop and maintain strong relationships with community members that support Live Nation’s brand and recognize the company’s commitment to Los Angeles
  • Assist senior management in communications with key elected officials and their staffs
  • Advise senior management on community affairs
  • Assist in developing and implementing a community relations plan in connection with Live Nation’s strategic goals
  • Contribute to the process for sponsoring community events
  • Establish and maintain effective relationships with internal and external contacts at multiple levels and with individuals from varying cultural and ethnic backgrounds
  • Ability to quickly assess the community needs within a municipality
  • Ability to provide responsive customer service
  • Ability to work with internal staff to resolve problems and provide solutions to difficult and complex situations as quickly as possible
6

Community Relations Manager Resume Examples & Samples

  • 40 % Develop, initiate and implement results driven community relations initiatives for both stations with a fresh eye on innovation and opportunities for collaboration internally and externally to grow the impact footprint of those programs
  • 10 % Identify, execute and manage station community sponsorships with a focus on measureable outcomes and deliverables both for the stations and clients/community partners
  • 20% Work directly with the News department on implementation of community relations initiatives to ensure campaigns are communicated seamlessly on air
  • 15% Work with sales to drive incremental revenue of community initiatives
  • 15 % Represent stations on community boards, committees and events during and after standard work hours
7

Community Relations Manager Resume Examples & Samples

  • 40%Develop, initiate and implement results driven community relations initiatives for both stations with a fresh eye on innovation and opportunities for collaboration internally and externally to grow the impact footprint of those programs
  • 10% Identify, execute and manage station community sponsorships with a focus on measureable outcomes and deliverables both for the stations and clients/community partners
  • 20%Work directly with the News department on implementation of community relations initiatives to ensure campaigns are communicated seamlessly on air
  • 15% Represent stations on community boards, committees and events during and after standard work hours
8

Administration & Community Relations Manager Resume Examples & Samples

  • Good command of English and Computer skill
  • Good communication, interpersonal, and influencing skill
  • Strong problem solving skill
  • Planning and management skills
9

Community Relations Manager Resume Examples & Samples

  • Growing Grovo’s blog into a leading destination for L&D innovators
  • Management and content development for Grovo’s social media channels
  • Ideating and executing creative programs to transform clients and influencers into brand ambassadors
  • Creating a pipeline of multimedia case studies aligned with strategic business objectives
  • Brainstorm content ideas to support marketing campaigns and company initiatives
  • Track & analyze efforts to refine and optimize community engagement strategies
  • Develop and maintain relationships and partnerships throughout various sectors of the community
  • Build strong relationships with community leaders to assist in executing the company’s goals
  • Maintain and produce the company’s community events calendar, both internal and external
  • Help represent Grovo at events, programs, and networking opportunities
  • Assist in Grovo’s largest marketing programs, events, and initiatives
10

Community Relations Manager Resume Examples & Samples

  • Manage CB&I’s charitable giving program and budget
  • Minimum 5 years of related experience
  • Excellent written and oral communications and presentation skills
  • The ability to work in a fast-paced environment
  • Detail-oriented with the ability to manage multiple events and assignments
  • Proven ability to plan and execute events
  • Experience should include writing, public speaking, event organization and budget management
  • The position requires occasional night and weekend participation in events
11

Strategic Community Relations Manager, Dece Resume Examples & Samples

  • Develop and support execution of communications and stakeholder engagement strategies for Pre-K for All as well as the day-to-day management of community relations issues, including the press, inter-governmental affairs, family-facing and program-facing communication, and program-related escalations
  • Develop and execute the development of new strategic community relations policies and practices for DECE, including newsletters to New York City Early Childhood Centers (NYCEECs), newsletters to the broader DECE team, and the development of appropriate content for other DOE communications, e.g., Principals Weekly
  • Develop content strategically throughout the calendar year, in close alignment with major programmatic and departmental milestones
  • Work with the Executive Directors to identify critical areas of program improvement, and use evaluation methods to determine strengths and weakness and develop recommendations to improve workflows and processes critical to objectives in each workstream
  • Support the development and execution of critical communication strategies related to external-facing expansion meetings and information sessions
  • Create baseline DECE overview and orientation materials to be used for presentations on DECE’s mission and Pre-K for All program, internally and externally
  • Develop and regularly update various Frequently Asked Questions documents for the Division of Early Childhood Education, to be used by DECE staff, NYCEECs, parents, and DOE partners, including Inter-Governmental Affairs, City Hall, and the press
  • Support DCO and COS in developing and preparing content for critical, recurring DECE business meetings throughout the calendar year, e.g., Directors Meetings, DECE gatherings, and professional development
  • Assist the CEO and COS as needed in developing communication, setting agendas, creating initial drafts of community relations to key strategic team members, and helping to prioritize plans for addressing issues that are impacting progress towards initiative benchmarks
  • Develop project plans and timelines around internal and external-facing communication in coordination with the Executive Directors, and track progress throughout the year toward the achievement of these key milestones; report to the CEO and DCO regarding project management
  • Analyze, interpret, and report data from a variety of sources for a variety of audiences, including the senior leadership within the Chancellor’s Office
  • In coordination with the CEO and the DCO, prepare policy recommendations for these protocols to present to senior leadership
  • Support efforts to develop, plan, and execute communication initiatives on behalf of the DECE Executive Team and its partners, including the dissemination of important policy directives and major press rollouts
  • Provide “rapid response” support on Pre-K issues for the DOE Press Secretary and IGA; must respond quickly to a dynamic and evolving environment
  • Prepare and brief leadership for interviews, events, meetings as needed; vet content that is public-facing or directed at Pre-K providers, informing press teams as necessary; advise and support the DOE Press Secretary and IGA team on Pre-K
12

Intake & Community Relations Manager of Field Operations Resume Examples & Samples

  • Manages intake team to ensure appropriate, consistent, and timely handling of all inquiries and escalations that occur at NYCEEC Pre-K programs across the City
  • Assesses intake procedures and makes policy recommendations to senior leadership on improving and streamlining the escalation and systems for our community-based programs
  • Develops and implements intake processes and prepares procedures to implement these operational processes to ensure that operational policy and procedures for NYCEECs are in compliance with City, state, and federal regulations
  • Collaborates across DECE teams to develop course of action for each escalation
  • Monitors team interaction/communication with DOE stakeholder divisions, offices, DECE staff, and Pre-K parents to ensure appropriate coordination and feedback
  • Review existing intake processes and recommend changes to improve systems and policies, as appropriate
  • Establishes relationships across DOE offices and other City agencies to support programmatic needs
  • Provides oversight and guidance to the intake team on day-to-day administration
  • Evaluates efficacy and efficiency of intake processes
  • Conducts trainings for DECE staff as needed to ensure understanding and implementation of intake processes for our community-based programs
  • Prepares presentations on intake procedures and policies to appropriate staff, including senior leadership
  • Analyzes data and other metrics to identify patterns and additional resources needed within DECE for over 1000 NYCEEC programs
  • Oversee the planning, implementation, execution, and evaluation of special projects
  • Conduct official correspondence on behalf of DECE, as appropriate
13

Community Relations Manager Resume Examples & Samples

  • Build and maintain strategic relationships with local leaders, peers, and nonprofits and elevate key reputational risks and opportunities, evaluate nonprofit effectiveness, enhance relationships, identify new organizations with potential to be key allies and collaborate with internal partners. The candidate must be able to recognize both opportunities and threats to the Company’s reputation and develop effective strategies to address. This manager serves as subject matter expert on assigned focus areas, develops community outreach/contribution strategies that help the community and enhance the reputation of Walt Disney World and Walt Disney Parks & Resorts. (50% )
  • Partner with internal groups to support positive publicity of events, activities and contributions. (15%)
  • Serve as the liaison to Disney executives serving on non-profit boards. Advises on actions, investments, and board governance issues. (10%)
  • Partner with and occasionally lead cross-functional teams to implement programs and events. Team members could include community members, Disney executives and internal partners from the site, segment or enterprise. (25%)
  • 5+ years’ experience working in corporate citizenship, philanthropy, communications, public affairs, or nonprofit sector including arts & social services experience
  • Strategic & innovative thinker
  • Demonstrated leadership & teamwork skills
  • Negotiating and influencing skills
  • Demonstrated ability to handle multiple priorities in a fast-paced environment
  • Ability to evaluate nonprofit performance and use of Disney donations
  • Demonstrate good judgment, initiative, and is a good team player who requires minimal oversight
  • Ability to maintain open communication with internal and external partners; 2-3 times weekly with leader; monthly with director; as needed with Disney executive board members
  • Fully versed in Microsoft Office applications
  • Excellent knowledge and skills in the effective use of all social media platforms including Facebook and Twitter
  • Understanding of and ability to lead social innovation strategies and corporate citizenship best practices
14

Community Relations Manager Resume Examples & Samples

  • College degree in related field
  • Project management experience required
  • Very strong interpersonal skills are critical
  • Ability to work with complex issues in a public setting
  • Ability to work independently and be a self-starter
  • Must be willing to work non-traditional hours to attend city councils meetings and other various events
  • Must live in Red Wing
15

Marketing & Community Relations Manager Resume Examples & Samples

  • Develop and maintain day-to-day relationships with CBOs and FBOs and with the Area Agencies on Aging, other field state agencies and other entities as directed
  • Support marketing and sales activities to facilitate growth Act as service representative and resources for assigned projects at the health plan
  • Enter in ALL events properly into Main databases for reporting / tracking
  • Support health education activities programs
  • Manage the compilation of all data for plans for relevant tools
  • All other professional duties as assigned
  • 5+ years of experience in marketing and / or community relations / outreach in the California market
  • Experience building and maintaining client relationships
  • Bilingual in Spanish, Vietnamese, Hmong, or Russian
  • Healthcare Industry experience
  • Community Relations/Outreach experience in healthcare
16

Community Relations Manager Resume Examples & Samples

  • Execute community relations events, programs, projects and activities. Lead and manage various internal/external teams to drive program or community efforts
  • Manage community relations events including on-site production, logistics, food and beverage orders, décor, supplies and branding
  • Providing onsite employees volunteer support where necessary to ensure high quality experiences and repeat participation
  • Act as the point of contact at events
  • Manage and develop regular content for websites, emails and social media platforms
  • Document activities prior to and during the events for internal and external communications
  • Managing and organizing registrations for events (guest lists/confirmed registered volunteer)
  • Printing identifications (attendee lists, name tags, table cards, seating charts, signs, etc.)
  • Assisting with travel accommodations for event guests
  • Coordinating lunches and catering
  • Ordering promotional paraphernalia, materials, event supplies and tools
  • Assisting with set-up, dismantling and removal of event equipment and décor
  • Managing and maintaining inventory and equipment
  • Co-managing community events calendar
  • Performing other related duties as assigned: coordinate meetings, draft and prepare correspondence and presentation materials
  • Coordinating post-event evaluation (including data entry, analysis and producing reports)
  • Preparing executive packages (meeting materials, employee profiles, pictures, etc.)
  • Organize and maintain community event photographs and videos
  • Managing and tracking community relations budget
  • Administrative support for the Corporate Relations Department include but not limited to
17

Corporate Social Responsibility & Community Relations Manager Resume Examples & Samples

  • Manage Corporate Social Responsibility program, implementing initiatives across community relations, employee engagement and cause marketing
  • Manage external program partners and investments (non-profits, grants/giving, etc)
  • Coordinate cross functional teams, driving activity to meet program goals/objectives and partnering closely with Marketing teams for cause marketing programs and deliverables
  • Monitor and measure program progress to report key program metrics and support social impact outcomes
  • Attend conferences and events for networking and relationship building
  • Manage and track Corporate Social Responsibility program budget
  • Report proactively to team members and management
18

Community Relations Manager Resume Examples & Samples

  • Develops, implements, and monitors Community Reinvestment Strategic Plans for the Bank. Serves as a primary contact in coordination with Compliance with the bank's regulators on related matters, including examinations and applications
  • Develops, implements and tracks community engagement programs & projects related to CRA with coordination and assistance from multiple teams and internal partners
  • Educates, communicates and integrates comprehensive CRA strategies that deliver a competitive differentiation for the Bank while earning and maintaining superior regulatory ratings
  • Develops key relationships and leads community advocacy strategy to ensure positive channel of communication and relations
  • Works with and advocates with internal partners and teams to identify national and regional community development loans, qualified investments and grants to meet the Bank’s goals
  • Builds partnerships and relationships with national, regional and local community-based organizations, nonprofits and financial intermediaries and represent the Bank on various non-profit, community development organizations. Provides guidance and advice to the Board of Directors, senior management, and the lines of business (LoBs) on CRA matters, including cross-enterprise risks and emerging issues
  • Partners and coordinates with Corporate Communications, Associate Relations and others to maximizes impact of philanthropy, community involvement, diversity opportunities and drives corporate reputation
  • Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become "The World's Greatest Bank."
  • 5-8 years’ experience in large bank community development and CRA management with a large financial institution or bank regulatory agency
  • 1-3 years’ experience providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments
  • Experience and knowledge of analytical techniques and concepts in managing a heavily regulated industry with a comprehensive understanding of CRA regulations and Federal Reserve interpretations. Possess a solid understanding of operational and system components to identify community development and CRA outcomes and opportunities
  • Demonstrated ability to understand and interpret statistical data analysis on lending, investments, and service activity to contribute to overall strategic initiatives
  • Proven track record of interfacing with regulatory examiners and the regulatory examination process
  • Ability to formulate and execute strategic plans, build alliances and partnerships to help achieve results and strong facilitation and coordination skills ensuring positive outcomes and results
  • Proven excellent internal and external communication skills, including written and verbal. Significant experience in communicating and interacting with boards of directors, senior management and regulators
  • Demonstrated experience and awareness of community development, community giving, foundation and non-profit management and engagement
19

Community Relations Manager Resume Examples & Samples

  • All NorthWestern Energy employees are required to adhere to company safety standards and the Code of Business Conduct & Ethics
  • Ensure all actions are consistent with NorthWestern Energy's values, mission, Code of Conduct and Ethics, and strategic business objectives
  • Establish productive, positive and effective relationships with business, civic, and local government leaders
  • Represent NorthWestern Energy in various economic development opportunities including Chambers of Commerce and Economic Development groups
  • Assist in the establishment of position papers for consistent and appropriate company messages
  • Identify strengths and challenges in each community
  • Review existing agreements, develop consistent strategies, identify opportunities, and establish professional relationships in the community served
  • Establish process to track large projects for targeted communities
  • Represent NorthWestern Energy at public meetings and forums
  • Develop and/or present informational presentations to governmental and civic groups
  • Assess development opportunities in relation to siting of commercial and residential development
  • Work with local Contribution Committees for charitable giving
  • Support local employee community/volunteer involvement
  • Develop methodology to measure productivity and effectiveness of Community Relations actions and outreach programs
  • Evaluate and establish methods to grow the utility business
  • Develop and implement a community relations plan
  • Represent NWE community non-profit Boards
  • Must be able to travel up to and in excess of 60% of the time and be available to represent NorthWestern Energy at various evening and weekend functions
  • Must be able to demonstrate and maintain a good safety record
  • Must possess strong interpersonal communication skills
  • Degree in Business, Economics, Marketing, Communications, Engineering or minimum of five years relevant equivalent experience required
  • Demonstrable considerable working knowledge of civic and business structures in the Great Falls area and communities throughout western Montana
  • Ability to interact with the public and develop positive customer and community relations
  • Proficiency in Microsoft Office products required
  • Demonstrable leadership, conflict resolution and change agent skills required
20

Community Relations Manager Resume Examples & Samples

  • Must have excellent verbal and communication skills to communicate in a clear and concise manner with the media, community groups and leaders, public, patients, referral sources, and administration
  • Ability to represent the facility to a wide range of people and organizations in a positive manner
  • Must have ability to assist in the implementation of marketing programs and strategies
  • Must be able to function in a fast-paced environment with frequent interruptions
21

Community Relations Manager Resume Examples & Samples

  • Ensure the bank is highly visible in the community through volunteer efforts, as well as through organized special events that promote the bank’s investment in community development projects
  • Bachelor’s Degree in Communications, Public Relations or Marketing; Experience in community relations including CRA grants preferred
  • Prior experience leading and managing volunteer teams
  • Strong event planning and project management experience
  • Proficient in writing social media, website, intranet and press release content; Experience with SharePoint preferred
22

Community Relations Manager Resume Examples & Samples

  • Performing business development initiatives, including calling on potential new key accounts in the healthcare field
  • Sustaining a record of high achievement in business development and renewed business
  • Speaking directly with new and existing healthcare customers or clients to explain features and benefits of products or services offered based on the customer or client’s needs
  • Demonstrating healthcare products or services and assisting in the best application of products or services
  • Develops/implements accounts specific marketing approaches for each referral source. Observes/documents sales trends and competitors' activities, and evaluates market conditions
  • Identifies/prioritizes high dollar/volume accounts and with the Executive Director, prepares annual sales/marketing plans. Implements approved plans and evaluates/updates as indicated on a monthly basis
  • Visits/contacts potential clients including hospitals, payers, families and physicians to promote programs organizes/coordinates local, specialized marketing events, in conjunction with Executive Director on a monthly basis, designed to educate consumers about RCHC programs
  • Attends pertinent industry trade shows/conferences to promote Company services. Prepares literature/flyers to target specific customer groups as needed
  • Maintains database of account contacts on either QuickBase or other CRM software and ensures pre-established criteria for frequency of contacts not met
  • Inputs/tracks account information and marketing activity and complete weekly/monthly/quarterly reports in specified format. Keeps abreast of industry trends/competitive activity and updates information as needed
  • Completes payer pipeline and account information projects as required
  • 3 to 5 years’ experience in sales and management
  • Must have expert or high level knowledge of business development and strategic planning
  • Excellent organizational and leadership skills
  • Excellent skills in email, calendar, MS Excel, and MS Word and related software requirements
  • Ability to travel regularly and/or intermittently as the position demands%
23

Community Relations Manager Resume Examples & Samples

  • Develop, implement, coordinate and measure the effectiveness of the local Community Relations (engagement) program and activities
  • Coordinate and support the community relationship and investment (e.g. donations, volunteerism, community events, open houses, site/factory tours, sponsorship, government relations, public relations and siting) activities of CR and PR consultants, Natural Resource Managers, Factory Managers and other NWNA people, as required
  • Proactively advise and support the Director, CR&I, Natural Resource Management team, Government Affairs, Corporate Affairs and senior executives on key local community issues, crisis and issues management, communication, reporting and best practices
  • Build and maintain relationships with key local community organizations and influencers
  • Community organizing and event planning and execution
  • Project and budget management
  • Grievance management
  • Minimum education required: Bachelors Degree
  • Years of experience: 5-7 years
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Community Relations Manager Resume Examples & Samples

  • A minimum of 5 years of work experience in philanthropic and/or community relations field
  • Exposure to project planning, cost benefit analysis, and information systems
  • Industry and professional cross-sector collaboration and experience
  • Professional, reliable, enthusiastic, self-reliant, and self-motivated
  • Demonstrated ability to work well under pressure at all levels of the organization and with external constituencies
  • Strong customer or relationship management ability
  • Overall knowledge of database software management
  • Strong strategic thinking capabilities with business acumen and political savvy
  • Exceptional communication skills and a demonstrated ability to communicate appropriately at all levels of the organization and with external constituencies
  • Solid prioritization skills, with a customer focus
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Community Relations Manager Resume Examples & Samples

  • Develop and grow the Senior Circle program as outlined by Senior Circle Association and provide daily, hands-on management for entire Senior Circle program
  • Provide support and work in collaboration with the Marketing and Gift Shop team
  • Represent the department in the absence of the Marketing Director
  • Assists the Director of Marketing with all internal and external events
  • Will help conduct inventory in the Marketing department and the hospital Gift Shop
  • Plan, coordinate, and execute hospital participation in community events and health fairs
  • Develop an annual plan (recruitment & retention & key service line promotion) and budget
  • Meet or exceed annual total active membership goal (recruitment and retention.)
  • Plan, organize, and implement communications and activities to generate and sustain membership, participation and retention; to support hospital business and marketing goals; and to increase positive PR for the hospital
  • Design & implement activities that meet Senior Circle Association (SCA) standards, support the hospital’s business plan, and are personalized to local members’ preferences
  • Publish & mail a Quarterly Circle News newsletter with a 3-month calendar of events
  • Mail Senior Circle membership cards and Senior Circle membership handbook
  • Negotiate, manage and promote local merchant discount program
  • Ensure standard in-hospital benefits are provided consistently to members
  • Market Senior Circle internally and externally via comprehensive & creative marketing mediums, including community newsletter, employee newsletter and orientations, news releases & PSAs, voice on-hold messages, advertising, hospital website, speaker’s bureau engagements, etc
  • Promote positive relationships by applying customer relations standards
  • Use SC program components to support physician satisfaction & volumes
  • Develop and manage Senior Circle Ambassador program
  • Promote local and national benefits and resources
  • Keep CEO and Director of Marketing updated on chapter progress and ROI
  • Provide requested information to SCA national
  • Submit articles, photos and other information for national Inside Circle magazine
  • Maintain required member records, reports and files
  • Process applications accurately and timely
  • Maintain proficiency with member database (AS400)
  • Preferred: 3-5 years of experience working in community or public relations or adult education
  • Preferred: Graphic design skills
  • Preferred: Ability to speak Spanish
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Community Relations Manager Resume Examples & Samples

  • Authentically project and reflect the mission of WGU
  • Develop deep partnerships to increase WGU’s reach and educational impact
  • Execute a relevant strategic account plan for every account owned, ensuring partnership launches, maintenance, project timelines, student impact and business results are achieved
  • Incorporate consistent utilization of marketing and partnership communication that will enhance WGU being top of mind for educational opportunities
  • Plan and participate in WGU hosted events. Participation includes pre-event efforts to secure partner participation and marketing of the event to appropriate audiences, support the day-of activities and complete follow-up tasks
  • Demonstrate thoughtful and appropriate time management in extending the vision, strategies and tactics required for profitable and sustained partner engagement and implementation across all assigned accounts
  • Maintain timely, accurate and thorough documentation of all activities, tasks, contacts and account management
  • Sales- Ongoing measuring of pipelines and improving results and metrics
  • Adaptability – Manages behaviors and communication style to meet the needs of a wide range of situations; tackles obstacles appropriately; is comfortable with ambiguity
  • Student focus – the ability to always keep the student at the center of what we do, and why we do it. Exhibits passion about improving the educational experiences of our students by creating lasting partnerships with employers, community colleges, school districts, and the community
  • EducationBachelor’s degree in Business Administration, Management, Marketing or related field
  • Experience Five (5) or more years of experience in business development and strategic account management with a record of high performance in solution selling across multiple industry verticals. Strong business networks are highly desirable. Knowledge and use of Salesforce and Microsoft Office Suite is equally desirable
  • OtherAbility to travel on a frequent basis. Ability to lift 20 pounds
  • Location Regional, by location. Austin, TX & surrounding
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Community Relations Manager, Wa-education Resume Examples & Samples

  • Reliability - Accountable to self and others; does what it takes to get the job done; actions are consistent with words; follows through on commitments; exhibits exceptional integrity
  • Earns trust – is exceptional and persuasive using communication skills, oral and written, delivers on commitments
  • Negotiation – can negotiate and influence skillfully and professionally while maintaining relationships
  • Sales measuring and improving
  • Attitude - Displays commitment to the organization and to personal growth; self-motivated and able to motivate and inspire others; asserts self appropriately to champion ideas; tells the truth in a direct and constructive manner
  • Interpersonal skills – Deals with others in a considerate, respectful, and unbiased manner. Approaches conflict proactively. Solicits and shares feedback openly. Listens with empathy and maintains composure
  • Adaptability – Corrects behaviors and communication style to meet the needs of a wide range of situations. Tackles obstacles appropriately. Is comfortable with ambiguity
  • Initiative – Self-directs with a strong tendency for action. Leads the way to improve performance or processes. Displays keen interest in students and organization
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Community Relations Manager, Indiana Resume Examples & Samples

  • Project a professional presence and deliver sales presentations to potential partner organizations with the sales acumen that incorporates WGU’s “flywheel” approach
  • Research, recommend, and, attend and participate in appropriate regional, professional organizations or events to represent WGU and extend reach
  • May develop, orient and support engaged alumni to represent WGU in regional events, within their places of employment, or, with other opportunities
  • Initiative - Self-directed with a strong bias for action and results; displays keen interest in students and organization
  • Problem Solving – is able to develop new ideas that will enhance partnership results, is future-oriented and assesses what will help/hinder achieving goals; focuses on what is important
  • Student focus – the ability to keep the student at the center of what we do, and why we do it. Exhibits passion about improving the educational experiences of our students by creating lasting partnerships with employers, community colleges, school districts, and the community
  • Reliability– Accountable to others; does what it takes to get the job done. Actions are consistent with words. Follows through on commitments. Exhibits exceptional integrity
  • Attitude – Displays commitment to the organization and to personal growth. Is self-motivated and able to motivate and inspire others. Asserts self appropriately to champion ideas. Tells the truth in a direct and constructive manner
  • Bachelor’s degree in Business Administration, Management, Marketing or related field
  • Five (5) or more years of experience in business development and strategic account management with a record of high performance in solution selling across multiple industry verticals. Strong business networks are highly desirable. Knowledge and use of Salesforce and Microsoft Office Suite is equally desirable
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Community Relations Manager Resume Examples & Samples

  • Manage Stakeholder Analysis and Planning for all projects, seeking input from and coordination between co-development partners and various EGPNA departments
  • Manage Social Impact and Performance Assessment and Monitoring, including support for project team handovers between development, construction and operations
  • Manage Social And Community Investment planning and project/initiative management, including setting relevant targets, measuring and monitoring key performance indicators, and providing content for internal and external reports
  • Manage Training and Communications of EGP-NA Guidelines, CSV Model Promotion and Industry Good Neighbor and Community Engagement Best Practices
  • Planning and Implementation of EGP-NA Landowner, Stakeholder and Community Events, as required
  • Provide continuous support for development, construction and operations with key stakeholders on Sustainability and Community issues
  • Support and organize public consultations and engagements as required by permitting or regulatory processes
  • Develop community engagement benchmarking tool and recommend organizational procedures and/or planning tools
  • Bachelor’s Degree in Social Science, Public Relations or technical discipline; Master’s degree preferred
  • 5-7 years of relevant work experience; with 2-3 years’ experience interacting or working with corporate External Affairs, Government Affairs, Community Relations or Sustainability departments
  • Proven history of developing and implementing stakeholder consultation, community-based programs and/or public affairs campaigns
  • Domestic travel up to 50%
  • Renewable Energy, Utility or Upstream Oil and Gas Experience preferred
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Alumni & Community Relations Manager Resume Examples & Samples

  • Establish and work closely with the Cleveland Association of Alumni & Friends (CAAF) to arrange meetings, staff committees and ensure strong and productive relationships between CAAF members and the academic and administrative leadership
  • Serves as ex officio Executive Director of the Alumni Association
  • Plan, implement and promote alumni programs that support The Cleveland Plan and the District’s communications and Family & Community Engagement strategies
  • Ensure accurate and complete alumni database records; capture contact, biographical and career information of alumni via surveys, projects (e.g. alumni directory), correspondence, website, postal returns, etc
  • Collaborate closely with the Office of Institutional Advancement to increase support from alumni; routinely identify and qualify alumni prospects for gifts
  • Oversee and balance the budget for CAAF within District policy/
  • Manage and supervise alumni programs, services and communications
  • Provide guidance to alumni volunteers
  • Bachelor’s degree in public relations, public affairs, marketing or related field with five years experience in alumni relations, community relations, community development, marketing or event planning, preferably in education or other non-profit
  • Thorough knowledge of principles, methods and trends for the operation of a successful alumni program is required
  • Advanced educational training in public policy/public administration a plus
  • Proven track record of success in developing, implementing and managing programs in a complex organizational setting
  • Experience in managing a membership program is strongly desired. Experience managing an alumni association is preferred
  • Excellent oral and written communication skills required
  • Skilled in interpersonal communication and relationship-building
  • Demonstrated team player with the ability to work successfully with multiple constituencies, both internal and external
  • Demonstrated ability to work effectively with diverse stakeholder groups
  • Proven expertise in strategic communications via print and social media
  • Adept at website content writing and design; desktop publishing experience a plus
  • Experience with large-scale organizations that involve alumni, community partners or members
  • Successful experience in the field of communications, community relations, alumni relations or a related field
  • Excellent communication and interpersonal skills, together with the ability to work collaboratively and courteously with colleagues throughout the organization, alumni organizations, foundations, other constituents and the public
  • Demonstrated ability to strategize, implement and build constituency programs and activities, along with a talent for motivating partners and volunteers
  • Demonstrably strong writing, planning and organizational skills
  • Flexibility and initiative, as well as the ability to work independently, combined with skills for thriving in a team environment with a commitment to achieve organizational and departmental goals
  • Ability to organize and complete multiple tasks simultaneously with close attention to detail and prioritization to meet deadlines
  • Experience with CMSD or a similar constituent an asset
  • Experience with tutoring and mentoring programs helpful
  • Bachelor's degree required, Master’s degree or equivalent preferred