Digital Product Manager Resume Samples

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K Hickle

Keira

Hickle

2541 Crystal Port

Boston

+1 (555) 594 4647

2541 Crystal Port

Boston

Phone

p +1 (555) 594 4647

Experience Experience

Boston, MA

Digital Product Manager

Boston, MA

Mills, Oberbrunner and Roob

Boston, MA

Digital Product Manager

Work with SEO team as well as the development team to help manage and help execute technical search optimizations
Provide status updates and communicate key messages to senior management and stakeholders. Manage stakeholders’ expectations
Drives optimization and process improvements between product, design, site management, and development teams
Manage dotcom pages with dotcom development, product management and compliance to ensure pages are accurate reflecting the right information
Manage all development teams and project managers engaged on projects within the suite
Manage total product performance - focus on other metrics, bounce/load time to help guide investment decisions based on product performance and value
Spearhead new product offerings and enhancements to the network, working closely with our developers

New York, NY

Senior Digital Product Manager

New York, NY

Effertz and Sons

New York, NY

Senior Digital Product Manager

Management duties include resource planning, hiring, performance management, career development and coaching, and day-to-day supervision
Develop business cases to justify planned developments for presentation to management
Track and provide report out on specific business metrics established by management
Develop and implementing a company-wide go-to-market plan, working with all departments to execute
Work with adoption team to develop and execute messaging programs that deliver incremental business value
Manage the broader relationship with IT and product management to ensure the support and development for your product pipeline
Participate in the development of Risk and Fraud Management tactics for digital account acquisition, online banking and digital money movement

present

New York, NY

VP Digital Product Manager

New York, NY

Ratke, Smitham and Dickens

present

New York, NY

VP Digital Product Manager

present

Work closely with Shared Services CFO and Decision Management to help manage and monitor Digital reporting, performance and forecasting
Act as business relationship manager for the product, working with various internal Chase LOBs
Manage firm-wide payments roadmap in collaboration with senior product managers to ensure
Create concise, compelling content and business case to present and sell concepts through to senior management
Work with analytics resources to build and deliver a monthly product & client dashboard to management
Execute each program in the strategic portfolio, including quickly escalating key issues/recommendations to Senior management for resolution
Work closely with business and technology teams in developing a cohesive digital payment strategy that delivers the best products for our customers

Education Education

Bachelor’s Degree in Computer Science

Illinois State University

Bachelor’s Degree in Computer Science

Skills Skills

Exceptional organizational skills, the ability to manage multiple simultaneous projects and solid attention to detail
Open and highly collaborative mentality with strong interpersonal skills and able to work with senior management and strive in fast-paced environments
Ability to synthesize research, audience analytics, stakeholder feedback, vendor recommendations, and web trends into actionable product development plans
Good sense of operational efficiency, judgment, tact, and decision-making ability
Ability to learn new things quickly, to thrive on change and to strive for continuous improvement
Should have ability to professionally manage multiple demands for time and resources
Intermediate knowledge using Jira/Confluence is highly recommended
Strong communication skills and attention to detail
Demonstrates basic knowledge of digital products and emerging technology platforms, applications and standards
Basic knowledge of Project Management/agile scrum process and agile product owner role

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Digital Product Manager Resume Examples & Samples

Manage and develop digital product(s) across channels (i.e., online, smartphone, tablet, etc.)
Engage with and build relationships with multiple LOBs (lines of businesses, e.g., Card Services, Consumer Banking, Business Banking, etc.) and other Digital Services areas (e.g., technology, PMO, user experience, operations, etc.)
Provide direct input into Chase’s Digital Product Development roadmap, including the execution timelines
Develop business cases for new products and product enhancements to enable prioritization and justify investments into new and existing products
Conduct periodic product performance reviews with key stakeholders (plan vs. actual, key milestones/deliverables, management focus items, etc)
Monitor any product change request and assist when required in resolving production related problems
Conduct pre-release reviews which could include regression testing and QA to certify the release as production ready
10+ years of industry experience with 7+ years of relevant experience working in a product management or related role
Demonstrated experience managing Payments products such as Billpay, ACH, and/or Wires or Digital Products
Excellent analytical skills, with the ability to present fact-based recommendations in a clear, logical, and concise way: "tell a story" with data
Results & Execution
Critical Thinking, Risk & Control
Culture, Values, & Partnership

Digital Product Manager Resume Examples & Samples

Develop and manage digital product(s) including Search, Location tools, and Navigation. This individual will work with team members to assist in redefining the Search & Navigation experiences and identify new features and services to deploy to Chase customers
Perform product management responsibilities, such as monitoring against agreed goals and benchmarks, identifying, scoping and finding implementation paths for needed enhancements, and creating remediation plans when needed
Work closely with LOBs that use the specific product. Support the various LOBs requests for product enhancements or the ability to leverage the products existing capabilities- Identify product expansion opportunities within LOB's using product and penetration opportunities in LOB's not usingproduct, as well as open space between LOBs
Work with a variety of vendors in all phases of the relationship including
Conducting Request for Proposal (RFP)
Develop requirements for new builds and enhancements
Vendor scorecard analysis and reporting
Ensuring SLAs are adhered to monthly
Develop and maintain the product road map/pipeline - gaining input from all stakeholders
Conduct and maintain an industry assessment (matrix), that provides detail insight into
Competition internet channel activities regarding the specific product
Pricing and fee schedule structure
Features, functions and web site navigation
Overall industry trends and best practices
Current and potential regulatory/compliance constraints
Performance benchmarks (unit costs, margins, COS, ROI, etc)
Conduct semi-annual product usage (transactions, customers, etc) product metric review and future projections and the associated supporting financials (working with the finance representative)
Work with the various stakeholders and service providers to ensure that appropriate SLAs, Security and Disaster Recovery programs are consistent with the importance of the product
10 years of industry experience with 7 years of relevant product management experience, 3 years of which are related toeCommerce
Knowledge and understanding of general business, advertising and marketing principles
Excellent analytical and Excel spreadsheet skills are a must
Strategic planning experience
Financial and budget understanding
Good presentation skills andease witheffective communication with all levels of management and partners from a variety of business functions
Ability to present fact-based recommendations in a clear, logical, and concise way: "tell a story" with data
Financial industry background is desired but not required
Product Knowledge - subject matter expert and the ability to support stakeholders
Industry Awareness - trends, pricing and competition
Technology Awareness - understanding new technologies and how they may be leveraged for the product
Innovation - ability to think out of the box in developing solutions for LOBs and improving shareholder value
Financials - ability to develop and communicate product development business cases using financial models
Communication Skills - ability to communicate ideas, concepts and status to product uses and management team within Chase Digital

Digital Product Manager Resume Examples & Samples

Develop and manage digital product(s) including Alerts, Notifications and Site Messaging. Individual will work with team members to assist in redefining these experiences and identify new features and services to deploy to Chase customers
Act as business relationship manager for the specific product. Support the various LOBs requests for product enhancements or the ability to leverage the products existing capabilities- Identify product expansion opportunities within LOB's using product and penetration opportunities in LOB's not using product
Ideal candidate will have 7 years of relevant experience, 3 years of which are related toeCommerce
Experience managing a large, robust messaging platform is a plus
Demonstrated experience managing products from concept to launch
Excellent analytical and Excel spreadsheet and Powerpoint skills
Previous Vendor Management experience preferred
Product QA testing practices - ability to execute pre-production testing to certify product
Project/Program Management - complete end-to-end understanding of proper project management methodology
Communication Skills - ability to communicate ideas, concepts and status to product uses and management team within the Corporate Internet Group

Digital Product Manager Resume Examples & Samples

Create requirements for new product offerings
Develop expert level knowledge about team's products
Monitor any product change request, assist when required in resolving production related problems, and conduct pre-release reviews which could include regression testing and QA to certify the release as production ready
10+ years of overall experience working in product management or a related role
5+ years of experience working with digital products preferred
Prior experience with Card reward products preferred
Digital (online or mobile) product launch and lifecycle management experience required

Digital Product Manager & Strategist Resume Examples & Samples

Publish monthly dashboards summarizing the overall health of the product, industry and competitive trends and the voice of the customer
Bachelor's degree required, MBA degree preferred
10+ years of overall experience working in product management, strategy or a related role
5+ years of experience in focused product management and/or product strategy
Digital product launch and lifecycle management experience
Ability to manage multiple initiatives to completion under concurrent, rigorous, and regulatory deadlines in a fast-paced dynamic environment

Digital Product Manager Resume Examples & Samples

Manage product strategy and direction, from strategic planning to tactical activities
Translate business opportunities, customer needs, and business goals into an actionable experience roadmap
Develop supporting business cases for opportunities
Provide direction and oversight to ensure user experience and business objectives are met from the point of project initiation, through discovery, definition, concept development, and refinement
Obtain and use customer insights to design positive customer experiences based on quantitative and qualitative customer behavior and feedback
Develop business requirements and user stories that can be used to create product specifications
Manage prioritization and trade-offs among features, user experience and performance
Partner with cross-functional teams (business partners, marketing, customer contact center, technology, etc.) to improve cross-channel customer experiences and drive successful execution
Be the expert on digital customer experience by mastering product functionality, constraints, business process, value, customer profile, and industry domain
Provide thought leadership in the Digital space and help internal partners and clients solve problems through domain expertise. Keep all the stakeholders well informed at all times
8+ years work experience in related positions with increasing responsibility
3+ years as a product manager on successful projects for digital media products (web, mobile etc.)
Must have experience in building digital strategies (web, social, mobile) that leverage technologies and improve customer experience. Demonstrated success defining and launching excellent products
Good understanding of user-centered design and usability principles. Specifically prefer candidates with strong digital interactive design, content creation, and management experience
Knowledgeable of digital technology, emerging media and the Internet
Excellent project management skills and experience managing multiple large date driven efforts simultaneously
Knowledge of credit cards and/or other financial services a plus
Experience in any of the following areas a plus: online/mobile banking, new product/service onboarding, payments, online security and authentication
A self starter able to work extremely effectively in a cross-functional environment and adept at synthesizing a variety of technologies and capabilities into high quality and easy to use digital products that delight our customers
Ability to analyze product performance and recommend improvements
Strong problem-solving, planning/organizational and presentation skills
Ability to develop relationships with internal and external stakeholders and work with all levels within the organization
Proven ability to influence cross-functional teams that do not directly report to you
Results-oriented with strong verbal and written communication skills
BA/BS required, an M.B.A. is also desirable

Gcg-avp, Regional Digital Product Manager Resume Examples & Samples

Get involved & take responsibility in requirement gathering/understanding, leveraging platform to suit business requirements
Develop project plans and associated communications documents
Be proficient/expert in platform integration such as CI, SAO, RM, eClipse, Papyrus and Local Host to address project requirements
To work proactively & independently to address project requirements and articulate issues/challenges at appropriate time to address project delivery risks
To take care G2C program roll-out for electronic delivery
Ensure satisfactory transfer of custody and control of product upon project completion (hand-off) and close all project documentation and archive appropriate records
To handle daily BAU production issues related to electronic delivery
Customer interfacing - understand customer requirements, propose technical solutions
Involved as part of Regional eBusiness HUB to ensure countries business are aligned
Have rich experience in CI, SAO, RM, eClipse, onDemand, Papyrus, CS and eDelivery platform
Proficient in working with backend technologies team(CI, SAO, RM, eClipse, onDemand, Papyrus, CS and eDelivery team)
Exposure to middleware/messaging technologies
Experience in working on multiple technologies and complex projects

VP, Global Digital Product Manager Resume Examples & Samples

Global Technology
Customer Experience
Global Analytics
Global Insights
External experience in e-commerce/Internet/mobile space a strong plus
Operations/Customer Service experience a plus
Ability to work well independently and with different teams
At least 1-3 years’ experience in project management during which s/he applied a structured approach (methodology) to project planning, estimating, monitoring and reporting through the full project lifecycle, from initiation through closure
At least 1-3 years’ experience in business analysis including requirements documentation, interfacing with development teams, and coordinating and conducting system tests

Digital Product Manager Resume Examples & Samples

BS+ in computer science/engineering/design ideal
4+ years as a web product manager/owner or equivalent
6+ years professional experience in the consumer-facing internet space
Substantial understanding of internet trends and experience authoring requirements that deliver responsive design, video, social media, mobile/tablet, CSS, content management or user tracking
Good understanding of Data Science or Business Intelligence
Solid understanding of digital analytics
Creative thinker
Ability to ideate and execute
Passion for all things pop culture and music

Digital Product Manager Resume Examples & Samples

Coordinate with various internal groups to help develop, maintain and improve efficient, user-friendly digital products and tools
Work with Design and Development groups to create and implement compelling consumer experiences that have a platform aspect
Work with Senior Product to craft a strategic roadmap for the Digital Edition family of products
Manage existing vendor relationships, and help vet and identify future vendor relationships
Attend and contribute as a major stakeholder cross-department meetings
Contribute as needed to other Product/Design and User Experience projects
Help manage multiple projects simultaneously and investigate and understand cross-team project priorities
In collaboration with Project Management, create, communicate, maintain and help enforce project timelines
Manage queue of development requests and perform basic Quality Assurance (QA) on implementations
B.S / B.A degree with a strong academic record. A degree in related field is preferre
7+ years working in Product Management
Vast working knowledge of digital publishing, reverse publishing and / or content management
Ability to quickly learn different content management systems and produce documentation
Understanding of producer workflow and user/navigation flows
Strong understanding of and experience with wireframing and annotating mockups
Experience with identification and management of 3rd-party vendors
Familiarity with best practices and current trends in digital design and user experience fields, particularly responsive design
Experience with usability testing and user testing, prototyping, cardsorting, moodboarding, and persona-based design development
Familiarity with Agile/Scrum Project Management methodologies; strong project management and organizational skills
Experience with Photoshop, Illustrator, and other wireframing and image editing programs
Ability to develop timelines, and speak to the strategies around the development

Digital Product Manager Resume Examples & Samples

Previous experience in a digital commerce environment
Financial Services and/or Payment service experience
A good understanding of the mobile market today
A good knowledge and interest in digital channels and social media and experience of developing in those channels
Understanding of managing relevant risk, governance, compliance & control issues
Planning and budgeting experience
Determination, motivation and the desire to produce a great experience for our customers

Digital Product Manager Resume Examples & Samples

Gather and translate editorial and business requirements into product documentation
Monitor and track project timelines to ensure elements are delivered on-time
Ensure quality and accuracy of all production releases
Minimum four (4) years of experience in managing the production/development of websites and/or website features with at least 1 year of experience working with digital sales
Minimum two (2) years working with content management systems
Experience working with third-party vendors (DART, Atlas, etc.)
Experience creating information architecture documentation
Experience creating websites with html, css, javascript, php a plus

Digital Product Manager Resume Examples & Samples

Possesses/Demonstrates detailed understanding of the product(s) and it's current and future state roadmaps
Creates PMRD (Product Marketing Requirements Document) which is used to source and drive the overall Go To Market (GTM) plan for the product launch
Develops and manages cross functional GTM plan working with external channels and LOBs to execute
Demonstrates understanding of operational teams change management processes being the single point of contact for those team on operational readiness deliverables (CMP/RCR processes)
Partners with product and design to develop product positioning and messaging to enable consistent messaging across branches, call centers, marketing, and communication
Manages atonement communication strategy definition and execution with LOB marketing teams
Conducts cross-LOB impact assessments and GTM plan socialization for new product/service launches
Partners with Branch National Sales to drive in branch sales process integration with new Digital product launches/enhancements
Ensures accuracy and timely development of content updates related to new service/product launches for Chase owned digital channels in partnership with dCE and CCB Digital Marketing
Possesses ability to identify and articulate to product teams impacts/benefits on external channels when product decisions are being made
Possesses ability to influence cross functional team without formal authority Uses sound and sophisticated methods to solve difficult problems with effective solutions; can see hidden problems; doesn’t stop at the first or obvious answer; able to read and interpret complex information Reviewer and Approver for all customer facing communication and content updates related to Digital products
5-7 years relevant Product or Product Marketing experience
Demonstrated success launching products / Product launch and lifecycle management experience
In-depth understanding of how the call centers and branches operate
In-depth understanding of LOB Marketing and Communication teams and processes
Strong verbal communication and presentations skills and ability to communicate effectively at all levels of mgmt and within a variety of business functions
Ability to lead and influence cross functional operational or line of business teams
Demonstrated ability to manage multiple initiatives to completion under concurrent, rigorous deadlines in a fast-paced dynamic environment

Digital Product Manager Resume Examples & Samples

The digital product manager for mobile is responsible for managing product initiatives and customer experience from ideation to rollout, and the ongoing management of the product
The product manager identifies and develops new product enhancements, performs business case analysis, “sells” and obtains acceptance from stakeholders for the recommended enhancements, documents requirements along with its prioritization, works with the delivery team to launch the enhancement, with marketing partners to raise awareness and with finance partners to measure the business value generated
The digital product manager role requires a mastery of product management, a great instinct for developing compelling user interface and user experience that is optimized for financial products, and the technical aptitude to collaborate with the delivery team
The successful candidate will be able to understand customer expectations; industry best practices; current gaps & technical constraints; participate in developing the roadmap; drive requirements and ultimately partner with IT Delivery, Operations, enterprise teams (e.g. Legal, Compliance) and third party vendors to deliver the optimal customer experience. The Digital Product Manager for Mobile will be responsible for communicating within the cross-functional team and on behalf of the team to stakeholders and executives
A self-starter who has a proven track record in delivering mobile capabilities that realize substantial business value
An experienced digital product owner who knows how to build and sell business cases, define roadmaps, drive requirements and delivers continuous improvements to deepen customer engagement
Knowledgeable and passionate around emerging mobile technologies and how they will change consumer experiences
Able to “talk shop” with developers and can make effective technology scope and feature trade-offs. You will be a key team member in structuring business development relationships with external partners
Someone with a high level of intellectual curiosity who is comfortable with ambiguity
A leader who puts the team before self and are energetically collaborative
A compelling and effective at communicating with and presenting to executives
An individual who enjoys working with a fun team of richly creative and accomplished professionals

Digital Product Manager Resume Examples & Samples

The digital product manager is responsible for managing product initiatives and customer experience from ideation to rollout, and the ongoing management of the product
The successful candidate will be able to understand customer expectations; industry best practices; current gaps & technical constraints; participate in developing the roadmap; drive requirements and ultimately partner with IT Delivery, Operations, enterprise teams (e.g. Legal, Compliance) and third party vendors to deliver the optimal customer experience. The Digital Product Manager will be responsible for communicating within the cross-functional team and on behalf of the team to stakeholders and executives
A self-starter who has a proven track record in delivering digital capabilities that realize substantial business value

Senior Digital Product Manager Resume Examples & Samples

Significantly improve the design, usability and conversion of the digital customer experience throughout the mortgage originations process
Research competitor offerings, understand customer needs, and develop a digital experience that separates Chase from its competitors, lifts customer satisfaction, speeds process time, and reduces cost to serve
Manage the lifecycle of assigned digital assets, drive strategy and planning of new digital initiatives
Lead development of requirements working with the Project Delivery team and key stakeholders across product, functional business teams, legal, compliance, credit risk, and other groups as appropriate. Ensure requirements are complete and participate as a key player in prototype building, developing customer research plans for the development stage as needed and oversight of the UI designs working with Project Delivery lead and Customer Experience team within internal technology teams
Develop KPIs, measure and report on key metrics, optimize experience based on data and drive continual improvements
4 year college degree, MBA preferred
3-5 years consumer digital product management experience with budget management and project planning responsibilities
Data-driven, results-oriented with the ability to quickly analyze data and make decisions that drive program performance
Proven track record of working well with web development and IT teams bringing projects from concept to production
Ability to think strategically with a passion to "roll up your sleeves" and manage the details of a program
Proven ability to take initiative, influence others, and achieve results in a matrix organization
Team player with high energy, positive, can-do attitude and a history of success
Ability to manage multiple initiatives simultaneously and to perform under pressure within tight deadlines
Strong process management skills and ability to manage large cross functional project stakeholder teams
Strong interpersonal and presentation skills to synthesize and communicate information to senior management
Experience with web analytics tools such as Omniture preferred
Financial services industry experience is helpful but not required

Svp, Global Digital Product Manager Resume Examples & Samples

Prior experience as a manager or team leader is a preferred
Willingness and openness to travel and work overtime, as needed
7+ years’ experience in project management during which s/he applied a structured approach (methodology) to project planning, estimating, monitoring and reporting through the full project lifecycle, from initiation through closure
7+ years’ experience in business analysis including requirements documentation, interfacing with development teams, and coordinating and conducting system tests
Bachelor’s degree required; Master’s Degree preferred

Digital Product Manager Resume Examples & Samples

Analyze the discretionary and controls BOW and rationalize against the approved budget and capacity
Analyze the competitive set for trends, changes, weaknesses to assess impact and opportunities
Assist product launch activities along with lead operational teams to ensure successful customer experience and readiness
Monitor performance of product against agreed goals and benchmarks
Conduct periodic roadmap reviews with key stakeholders (plan vs. actual, key milestones/deliverables, management focus items, etc)
Monitor the day-to-day and monthly health of the product BOW
Possesses ability to influence cross functional team without formal authority
Uses sound and sophisticated methods to solve difficult problems with effective solutions; can see hidden problems; doesn’t stop at the first or obvious answer; able to read and interpret complex information
5-7+ years relevant Product or Product Marketing experience

Senior Digital Product Manager Resume Examples & Samples

Constantly evaluate the state of deposit product offerings and apply your knowledge as a digital expert, to strike out in new directions or improve upon current programs
Consider needs for competitive analysis and market research to identify customer needs and trends within the digital channel
Monitor and assess digital sales production, the digital customer experience and ongoing relationship value and risk of digitally acquired customers
Elicit and investigate growth ideas from all corners of the organization
Maintain a dynamic list of strategic ideas, enhancements and active projects. Support prioritization and frequent updates for senior management
Position new initiatives by telling the customer story associated with optimizing current, or making net new investments. Work collaboratively to build business cases for change and presentations for management consideration and approval
Actively support the Omnichannel vision and participate in discussions about how to evolve while operating within specific product and regulatory boundaries
Participate in the development of digital promotion strategies, resultant campaigns and the creation of the appropriate digital assets
Work with core product owners to ensure digital experiences meet Federal regulatory requirements
Coordinate and lead meetings to establish proper communication between business partners
Advocate for consistent, lean processes for day-to-day digital operation
6 years professional work experience
Bachelor's degree, or equivalent experience
Experience leveraging the internet and mobile channels to drive and measure business results
Basic knowledge of consumer deposit products
Demonstrated marketing and research experience
Strong MS Excel and analytical skills
Ability to summarize fact-based conclusions in MS PowerPoint presentations or with other illustration tools
Tenacity for problem solving in creative, pragmatic ways
Financial analysis and project management
Financial Product management
Experience interpreting and summarizing financial and web KPIs
Basic competency with digital marketing strategies (SEM, SEO and display advertising)

Associate Digital Product Manager, Mobile Resume Examples & Samples

Work with a team of product managers to deliver mobile initiatives and customer experiences from ideation to rollout and support the ongoing management of mobile
Support new product enhancements, perform business case analysis, document requirements along with its prioritization, and work with the delivery team to launch the enhancement, with marketing partners to raise awareness and with finance partners to measure the business value generated
Understand customer expectations, industry best practices, current gaps & technical constraints, participate in developing the roadmap, drive requirements and ultimately partner with IT Delivery, Operations, enterprise teams (e.g. Legal, Compliance) and third party vendors to deliver the optimal customer experience
Conscientious, detail-oriented, with tangible work experience
Consistently presents a positive, flexible attitude and contributes to a fast-paced, high-visibility team environment
Positive yet practical; we could call your colleagues and they’d gush over how much they love working with you
Takes initiative, isn’t afraid to fail, asks thoughtful questions, and constantly seeks better ways of working and communicating
Enjoys working with a fun team of richly creative and accomplished professionals

Digital Product Manager Resume Examples & Samples

User experience for website interaction (includes agency management for wireframing, design, and process flows)
Business analysis (includes agency management for user story generation, mental models, technical assessment, product backlogs and roadmaps, scrum management)
Technical development (framework evaluation, systems integration, interface with third-party vendors / products)
Statistical analysis (includes site performance metrics evaluation, experience with Omniture - a plus)
Product management (includes roadmap definition and maintenance, strong desire to manage interdepartmental projects)
5-7 years relevant experience in product management
5-7 years work experience in software development and / or B2B environment
Agile Development methodology (min. 3 years)
Demonstrated track record of successfully managing scalable, high-quality enterprise web environments, products, and services for B2B organization
Bachelor's degree (B.A. or B.S.) from four-year college or university; or equivalent training, education and experience
Lead: Assigns, trains, schedules or oversees work of others

Digital Product Manager Resume Examples & Samples

Demonstrated user experience innovation associated with online and mobile shopping
Demonstrated accomplishments moving offline sales to online
Proven online cross-sell experience
Demonstrated strong project lead abilities
Demonstrated ability to lead a cross functional team
Excellent verbal and written communication with attention to detail
Demonstrated expertise in Microsoft Products (Excel, Word & Access)
Operations experience with fulfilling online shopping and customer service
Financial services/banking industry a plus
Process Improvement experience
Experience creating internal communication and training
Demonstrated measurement and analysis of online shopping results
Online and mobile Account Origination/Funding experience

Digital Product Manager, Associate Resume Examples & Samples

A history of performance excellence with a great balance of big-picture thinking and detailed execution
Strong quantitative analytical ability and excellent written and oral communication skills, including executive presentations
A maniacal focus on understanding who our users are and how each product can effortlessly make their lives easier
Ability to prototype concepts using tools such as Axure & proto.io & use Adobe Photoshop considered a plus
Experience with front-end web development and a desire to hone those skills further
Experience with Adobe Site Catalyst (Omniture) or comparable web analytics platform

Digital Product Manager Resume Examples & Samples

Work closely with internal clients to understand their product vision, and break it down into an actionable backlog of user stories for the development team
Help clients understand our iterative development approach and focus on delivering a Minimum Viable Product through careful and deliberate prioritization
Mentor and train internal PMs to help them learn agile/XP methods and build skills
Identify potential internal client success stories
Help innovate and iterate on agile PM processes and share our findings
Background in design or software development a plus

Digital Product Manager Resume Examples & Samples

Candidate will have a minimum of three years of technology management or consultant experience in the DigitalWallet domain. Deep understanding of digital B2B and B2C business platforms - new customer acquisition, account servicing, and digital & mobile payment schemes
The ideal candidate will be highly fluent in both technical and commercial conversation about digital business models and the technology supporting it, and must have exceptional client management & communication skills required for effective interaction with CRS’ retail partners
Strong understanding of latest technologies and trends in the software industry to make proper strategic decisions. Knowledge of RM tools, BPM tools, Use Cases, UI software
Accomplished Leader with progressive management experience with sufficient knowledge in Credit Card Processing thru direct client or relationship management experience
Experience and proven track record managing multiple IT projects with an emphasis on reengineering technology and business processes, delivering results and meeting financial plans
Detailed and highly organized with strong analytical skills. Ability to work complex problems with significant impact through in-depth evaluation of program, processes and cost; capacity to formulate direction and develop communication plans for all levels of the company
Strong influencing, negotiation presentation and communications skills. Comfortable leading meetings with participants representing a broad cross section of the company from all levels and diverse background skills
Successful experience in delivering client satisfaction through innovation with superior execution skills and ability to drive results
5 years of experience in program management & technical strategy consulting/ownership
Familiarity with current and emerging digital marketing strategies (e.g., social media, search engine marketing)

Digital Product Manager Resume Examples & Samples

Product Owner
Scrum Master
Technical Lead

Digital Product Manager Resume Examples & Samples

The successful candidate will be able to understand customer expectations, industry best practices, current gaps & technical constraints, participate in developing the roadmap, drive requirements and ultimately partner with IT Delivery, Operations, enterprise teams (e.g. Legal, Compliance) and third party vendors to deliver the optimal customer experience
The Digital Product Manager will be responsible for communicating within the cross-functional team and on behalf of the team to stakeholders and executives
Knowledgeable and passionate around emerging digital technologies and how they will change consumer experiences

Senior Digital Product Manager, Private Weath Resume Examples & Samples

Possess strong understanding of digital services or e-commerce processes
Business to Consumer model
Quantitative and analytical skills to demonstrate benefit realization of project and marketing initiatives for Private Wealth Management
Detailed knowledge of the software development life cycle- Agile methodology preferred
Proven ability to lead cross-functional teams without formal authority
Comfortable with ambiguity, leading autonomously and making independent decisions
Ability to think broadly across digital functional areas and channels while proactively reaching out to appropriate contacts as needed
Minimum of 7 years experience in banking or financial services industry a plus, Business to Consumer (B2C), or eCommerce managing digital products; minimum of 3 years leading cross functional teams in (product) development
Wealth Management knowledge and experience a plus

Digital Product Manager Resume Examples & Samples

Work collaboratively with the Business Owners and Senior Management teams to establish the Vision for the TOMS commerce Products (website and mobile platforms) and ensure alignment with company goals
Define the features of the product and ensure they are properly communicated to all project stakeholders
Write Product Requirements for Epics, User Stories, Improvement, etc., including but not limited to, Scope of Work, Description, Acceptance Criteria, Definition of Done, etc
Work with the Delivery Manager for the Release Plan including release date and content
Responsible for the product metrics (KPI’s) and use the same metrics to drive prioritization
Partner with Business Owners (BO) and Subject Matter Experts (SMEs) to define Product Backlog, prioritize features and bugs according to market value and business needs
Adjust features and priority iteration, as needed
Lead Product Demo at the end of the Sprint; evaluate acceptance criteria and results, works with Business Sponsors on next steps
Actively partner with the Scrum Master and Delivery Manager to help team achieve maximum and sustainable velocity
Strong leadership is required to manage and lead product owners
Prior digital Product Management or Business Systems Analysis required
Must be able to establish strong relationship with the business and project stakeholders to ensure that business goals are met in a timely manner
Provide leadership and guidance for Web Dev teams on Project Scope, Acceptance Criteria, Definition of Done, etc
Ability to translate business and technical concepts into functional specification documents
Working knowledge of up-to-date Web technologies including ATG commerce suite
Experience with eCommerce and mobile platforms and an understanding of success factors
Experience managing projects using Atlassian tools like Jira & Confluence
B.S. degree with specialization in Computer Science preferred
5 to 7 years of experience in Product Manager role leading complex, cross-functional teams
Four years of increasing responsibility and experience
Strong communication skills and the ability to interact with all levels of management
Identify and develop efficient and creative ways to reduce cost by streamlining processes and systems
Must have excellent project management skills and demonstrate initiative and ownership of assigned responsibilities
Strong critical thinking, analytical and problem solving skills
Someone who is naturally independent and is capable of building a high performing team
Must have outstanding written and oral communication skills
Be able to meet tight deadlines in a fast paced, start-up entrepreneurial environment
Team player, with a very strong work ethic and high energy level

Digital Product Manager Resume Examples & Samples

Manages product planning and development through day to day collaboration and decision making with a cross-functional team including architects, developers,designers and business or subject matter representatives
Defines and analyzes metrics that measure and benchmark product success
Drives optimization and process improvements between product, design, site management, and development teams
Holds development team accountable to agreed upon development process and release schedule
Works with larger product management organization to align on vision, strategy and roadmap
Progressive experience in managing a digital product (5 years )
Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization

Digital Product Manager Resume Examples & Samples

Ensure successful on-time and in-budget delivery of our products to meet or exceed sales goals
Work closely with key business partners, customers and vendors, define, track and prioritize product and/or feature requests
Define the business case for complex product and/or feature requirements
Research user needs and expectations for large, complex product and/or feature requirements
Synthesize multiple streams of market and customer information to understand and communicate requirements and priorities
Write or oversee the writing of use cases, functional specifications, and test plans for specific requirements that clearly articulate user needs
Research, evaluate and procure 3rd party vendor[s] for full development
Resolve all conflict, escalate issues and maintain status reporting across all teams and project managers working within the product suite
Perform or oversee acceptance and ad-hoc functional testing of new product and/or feature
Manage or oversee the development of appropriate training and/or documentation for Pearson 247 and product team to support their products
Represent product team in strategic and technology-related initiatives that cross multiple Pearson business units
Work with LTG team as advocate for HSSL requirements and champion business unit needs via formal requirement request process
Consult and educate product team on new functionality, alternate approaches and improvements within Pearson products and platforms
Research and maintain expertise in trends and appropriate software strategy within and outside of Pearson products
Collaborate with other Product Managers to insure consistent cross-team implementation
Create and evolve internal processes to improve organizational efficiencies

Digital Product Manager Resume Examples & Samples

Oversee the entire lifecycle of features, from ideation to technical implementation, in collaboration with creative stakeholders, interaction designers, developers and QA
Solicit, review and evaluate requests from your customers: understand their needs and pain-points and propose elegant, scalable solutions
Be a leader in your scrum team: work with your project manager to foster a creative, collaborative and disciplined culture to optimize workflow, results and fun
Perform the basics: author epics and user stories, articulate acceptance criteria, answer questions, review completed work, close tickets
Keep track of bugs, drive root cause analysis when necessary, prioritize based on product/UX impact and business risk
Be the arbiter of product tradeoffs and the facilitator of sprint “flow”
Own the product backlog; prioritize like a boss
Work with technical writer to visualize and create an intuitive product user manual from scratch
Author product KPIs and establish quantitative methods for measuring product health and success
Understand the sources and value of your data: use it to your advantage but don’t be paralyzed by it
Maintain a close eye on competitive services and software that will help identify and prioritize new feature opportunities
3 + years of driving and developing software products or programs as a product manager or equivalent
Experience working on an Agile/Scrum team, preferably as Product Owner
Fluency in developing product specs and writing user stories
Excellent verbal, written, presentation and organizational skills
Strong quantitative and qualitative analytical skills with a natural predisposition toward data-driven decision making
Ability to prioritize business and development needs and manage stakeholders on multiple projects simultaneously
Interest in children’s entertainment and video trends
Expert cross-functional partnership skills (a.k.a getting things done without direct line management)
Possesses a natural curiosity for how complex systems work

Senior Digital Product Manager Business Banking Resume Examples & Samples

Accountable for the business banking’s digital client experience on Key’s Business to Consumer (B2C) platform
Deliver on key metrics for digital business banking clients, including digital actives (online and mobile), acquisition, and fee generation. Work with partners in channel insights to develop a comprehensive reporting cadence and create transparency across our key performance metrics
Partner with Online and Mobile Banking team to develop strategies and roadmap to deliver world-class digital experiences for business banking clients
Leverage industry research, competitive information and client usage metrics to help identify and prioritize new product feature requirements, while considering the business needs, cost benefit analysis, risk reward analysis, and alternative solutions for business banking clients
Collaborate with segment partners in middle market and corporate banking (e.g. Key Total Treasury) to deliver leading digital solutions that meet the unique needs of each segment, while sharing capabilities/re-use of technologies to drive efficiency
Manage production goals/standards
Manage metrics associated to Online Banking and ensure they are tracked, communicated and maintained
Manage vendor relationships for business banking digital products acquired through third parties. Maintain operational risk management for business banking related vendor relationships
Manage the implementation of new business banking digital product features, working with technology and operational partners to ensure that requirements and quality standards are met
Ensure organization is prepared to support new product features through training of support centers and development of operational procedures. Work with branch teams (e.g., Business Banking Relationship Managers to evangelize Key’s business banking digital product offers and drive usage
Exhibit problem solving and negotiating skills to resolve difficult and sometimes controversial issues
Passion for the customer’s experience
Knowledge of digital banking industry landscape and technology
Understanding of the Business Banking segment
Several years’ experience in Retail Banking, Retail Banking Operations, or other Financial Services areas
Business banking specific experience is a significant plus
2-3 years’ experience working on digital financial services products
Experience with Online User Interface design and Web Usability
Previous customer contact experience

Digital Product Manager Resume Examples & Samples

Statistical analysis (includes site performance metrics evaluation, experience with Omniture – a plus)
Product development (includes roadmap definition and maintenance, strong desire to manage interdepartmental projects)
5-7 years relevant experience in digital product management
Telecommunications experience preferred

Gcg-svp, Global Digital Product Manager Resume Examples & Samples

Solid knowledge of digital products and/or digital marketing is required
Financial services industry experience is preferred
Operations/Customer Service experience is a plus
Experience interfacing with various cultures and with vendors, and cross-functional teams
Strong background in Business and Analytics with knowledge in Technology and Information Systems
7+ years of experience in Project Management during which s/he applied a structured approach (methodology) to project planning, estimating, monitoring and reporting through the full project lifecycle from initiation through closure
7+ years of experience in Business Analysis including requirements documentation, interfacing with development teams, and coordinating and conducting system tests
Strong influencing and facilitation skills
Bachelor's degree is required; Master's degree is preferred

Senior Digital Product Manager Resume Examples & Samples

Participate as core marketing team member within the NBU team to define and manage Integrated Digital Marketing initiatives that support brand objectives at each stage of the product lifecycle
Provide strong operational leadership of projects, agencies, and processes to ensure that programs are consistently delivered on time, with high quality and appropriate linkages with other shire programs/systems
Proactively propose Integrated Digital Marketing initiatives based on brand key strategic imperatives for both consumer and physician audiences
Identify and source market leading interactive marketing resources/vendors to deliver Integrated Digital Marketing initiatives
Serve as day-to-day liaison and lead project contact for internal and external partners on behalf of the brand team to ensure Integrated Digital Marketing programs are delivered in alignment with brand objectives
Manage Integrated Digital Marketing program A&P budgets as agreed with brand management
Coordinate across diverse internal resources – including IT, sales and market research – to drive successful execution of Integrated Digital Marketing initiatives
Ensure full compliance with all Shire policies/standards and all relevant legal/regulatory guidelines for the delivery of Integrated Marketing programs. Adhere to FDA, DEA and other internal regulatory or compliance guidelines as they affect Integrated Marketing initiatives
Serve as the knowledge expert within assigned brand teams regarding Integrated Marketing trends, channels, media, and best practices
Minimum of 7 years of experience in Digital Marketing, Mobile Platform Marketing, Social Networking and/or Relationship/Direct Marketing experience required. Pharmaceutical marketing experience preferred but not required
Budget reporting and management experience required
Strong knowledge of online/mobile marketing tactics and media, relationship marketing processes and program measurement methodologies
Strong communication skills (presentation abilities, general oral/written skills) and interpersonal skills (organizational influence, teaming skills)
Excellent project management skills. Ability to plan, prioritize and execute multiple projects and responsibilities
Strong strategic planning and decision-making skills for constructing marketing initiatives to consumer/physician audiences across the continuum of awareness, acquisition, conversion, and retention

Digital Product Manager Resume Examples & Samples

A minimum education level of: Bachelor of Arts/Sciences Degree (4-year)
Years of related work experience
Knowledgeable in HTML, CSS, JavaScript
Ability to evaluate technology options, including build / buy / partner options
Demonstrated skill and experience web and mobile project management
Must be able to multi-task to work in this fast-paced music industry

Digital Product Manager, Devices Resume Examples & Samples

Monitors the marketplace for new product innovations, competitors, lifestyle trends, and emerging technologies
Creates the business case for new technologies and leads evaluation / proof of concept efforts
Collaborates in product planning, research and development with a cross-functional team including developers, designers and business teams
Builds strong relationships and working practices with development teams to ensure teams build and release features & products on schedule
Maintains product backlog and leads regular prioritization with business unit owners and leadership including release prioritization and bug backlogs
Works with cross functional product management organizations to align on vision, strategy and roadmaps
Progressive experience in managing a digital product (5 years)
At least five years experience in product or brand management
At least five years experience in requirements and analysis / design, preferrably related to POS, payment, and mobility devices
At least two years experience leading development of new or existing product or strategeies from conception to implementation
At least two years working with 3rd party suppliers and service delivery organizations
At least one year managing a product or project budget
Bachelor’s degree or MBA preferred
Consistently uses communications skills to influence outcomes
Ability to work effectively with 3rd party suppliers to ensure timely and successful program outcomes
Working knowledge of financial planning, forecasting, and equipment inventory management

Digital Product Manager, Bhg.com Resume Examples & Samples

Strong attention to detail and organization skills. Ability to multi-task, work under firm deadlines and within a rapidly changing environment
Collaborates and an effective team player
35% Agile Team Management
Excellent communication & presentation skills

Digital Product Manager Resume Examples & Samples

End to end product and project management of a portfolio of digital products
Stakeholder management with key representatives from around the business to ensure the success of the products managed
Managing external development commercial relationships
Producing clear product plans and roadmaps in line with the product strategy
Managing the day to day agile development of the product portfolio
Experience in product or project management of Apps or other digital products
Innovation and creativity, be an idea generator
Technical and commercial aptitude and ability to translate business needs into clearly defined functional specifications
Exposure and/or direct involvement in legal contract negotiations
Strong business analysis skills i.e. SWOT, risk analysis, scenario modelling skills
A proactive approach to creating customer-focused packages

Digital Product Manager Resume Examples & Samples

Manages product planning and development through day to day collaboration and decision making with a cross-functional team including architects, analysts, developers, designers, vendor and business or subject matter representatives
Drives optimization and process improvements between product, design, operation, and development teams
Manages bug/defect backlog, determines priority of bugs/defects and which releases they are assigned to
Progressive experience in managing a digital product
Demonstrated ability to use analytics and optimization tools to inform product planning, backlog management and prioritization
Diverse experience demonstating success in product management and or system analyst in a Global Technology environment
Strong ability to collaborate, problem solve, and be flexible in ambiguous environment
Experience with Labor Workforce Scheduling solutions
Experience with Labor Time and Attendance solutions
Experience supporting complex systems through dot-release, multi wave deployment and program enhancements
Experience with Software as a Service(SaaS) solution Implementation
Ability to work with a matrix project delivery team, including International and External to Starbucks team members

Digital Product Manager Resume Examples & Samples

Manages the success of Starbucks digital experiences around the globe. Launches new products and experiences
Manages globally product planning and development through day to day collaboration and decision making with a cross-functional team including architects, developers,designers and business or subject matter representatives
Progressive experience in managing a digital product, (5 years)
Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization, (5 years)

Digital Product Manager Resume Examples & Samples

Responsible for translating the strategic direction defined in tandem with the Web Product Owner into a set of enhancements or extensions, and document that functionality in user stories
Responsible for gathering the requirements for stakeholder requests and documenting them in user stories that include business logic, expected behavior and acceptance criteria
Participation in the analysis of web traffic and user behavior data and responsibility for relating those analyses to make recommendations for user experience testing and implementation of site enhancements or extensions
Collaborate with the Web Product Owner, user experience designers, creatives, front-end developers and TechNO development team to guide evolution of website features. Responsible for ensuring that the final creative and user experience intention is clearly communicated to the development team
Management responsibility for prioritizing the website product backlog within the Digital Marketing agile development process. Ensure that priorities reflect the strategic direction established together with Web Product Owner
Act as the voice of the Time Warner Cable Business Class website stakeholders in conversations, meetings, acceptance testing and demoes with development teams
Collaborate with Digital QA & Production Manager to troubleshoot issues, report bugs, plan releases and manage regression testing, UAT and other testing efforts
Primary responsibility for managing user experience testing of website functionality through Adobe Target and coordination with the web user experience team on other user experience testing
Assist the Web Product Owner in evaluation and implementation of third-party tools to enhance website functionality
Communicate with program management and executives regarding the status and behaviors of new functionality and integrations
Build strong relationships and work across complex geographically dispersed teams in an environment of change
Help to identify problems that arise during development or post-implementation and work with development team and others to define short-term resolutions and long-term changes
Ability to take initiative and coordinate across functions and teams to drive projects to meet website goals and key performance indicator (KPI) targets. Proven ability to deliver results effectively, set expectations and identify risks to delivery
Outstanding verbal and written communication skills and proficiency in visual communication and presentation of information, including capability to interact with people at all levels of the organization
A collaborative approach and a proven ability to work effectively on a cross-disciplinary team to develop and deliver solutions. Demonstrated ability to build strong and sustainable relationships with internal and external partners and stakeholders
Ability to analyze data or work with internal and external stakeholders to identify enhancements and extensions to the website and solicit requirements for those features
Ability to clearly communicate complex technical requirements/specifications to development resources
Understanding of the business requirements of the web team or internal partners sufficiently to represent those stakeholders in conversations, meetings, UAT and demos. Additionally, the ability to use that understanding to prioritize work originating from different stakeholders into a single backlog of requests
Deep understanding of the Time Warner Cable technology stack (Adobe, Eloqua/Oracle, other third-party) sufficiently to understand capabilities and have meaningful requirements and limitations discussions with TechNO development team
Demonstrated ability to identify, understand and drive the resolution of complex critical issues. Skill with problem solving both operationally-oriented issues and larger organizational or infrastructure-related issues
Exceptional organizational skills, the ability to manage multiple simultaneous projects and solid attention to detail
Ability to work proactively, think creatively and foster dialogue across diverse groups including leadership, internal stakeholders, product owners, developers, quality assurance/test teams and vendors
Knowledge of and experience with web technologies, software tools for agile development, performance benchmarking, marketing automation, analysis/business intelligence and e-commerce
Four-year college degree with or equivalent work experience is required
7-10 years relevant product management and web production experience; 2+ years agile development experience required
Experience with the Adobe platform (AEM/Analytics/Target/Audience Manager), Eloqua and Salesforce
Experience with multi-channel digital marketing including mobile platforms
Ability to perform in a fast-paced and changing environment with minimal direction and supervision

Digital Product Manager Resume Examples & Samples

Ensure successful and on-time releases of DWA initiatives by identifying issues early and pulling in resources as needed to resolve them
Orchestrate collaboration between multiple third party vendors and internal teams; work with these teams to produce high-quality products
Actively assess third party development schedules and dependencies and communicate the bottom line to DWA stakeholders, ensuring that timelines and expectations align
Analyze, evaluate and document the functionality, architecture and scalability of other back-end systems as required for the overall success of an application
Write technical RFPs and review SOWs to ensure that the vision of the business is realized
Control project requirements and scope
Make or facilitate timely decisions to ensure project success
10+ years experience with systems integration
7+ years experience with client/server applications (web, mobile, consoles, etc)
Strong understanding of all phases of the SDLC as applied to applications as well as backend systems
Excellent problem solving and debugging skills
Excellent communication skills, with the ability to be both diplomatic and resolute
Highly responsible, self-motivated and able to work with a sense of urgency and minimal supervision
Meticulous documentation skills

Digital Product Manager Resume Examples & Samples

Broad internet business knowledge and customer focus with a strong concentration in marketing communications
Excellent verbal and written communication skills including presentation creation and delivery
Excellent facilitation, execution and management skills required to carry through production works on both online and offline communication materials
Excellent people and organizational skills required
Expert level proficiency in analyzing & utilizing MIS data to make fact-based recommendations to improve overall strategies
Strong interpersonal skills, absolute team players and negotiators

Digital Product Manager Resume Examples & Samples

Understand user needs, evolving market trends, technology innovations, and competitive offerings to grow and develop new and existing online sports products
Serve as product owner in scrum development process – owning roadmaps/backlogs and product designs while contributing to development schedule formation and providing additional information, user testing, and prioritization as necessary
Coordinate with LA-based product team to provide project visibility and to synchronize product roadmaps

Digital Product Manager Resume Examples & Samples

Bachelor’s degree and 3+ years experience in digital product management required
Strong knowledge of sports and online sports products
Knowledge of agile development practices, bug tracking software, and wire-framing applications
Knowledge of customer-focused design, usability principles, and Lean development practices
Highly analytical and detail oriented with excellent interpersonal, communication and presentation skills
Self-motivator who takes personal responsibility for his/her projects and is able to adapt to changes in requirements and/or priorities
Sound understanding of HTML principles

Associate Digital Product Manager Resume Examples & Samples

Develop mobile products and services that provide significant value to the customer, are unique, and remove friction from the banking process
Serve as a cross -functional leader to collaborate with design, engineering and marketing teams to drive new product initiatives
Serve as internal mobile SME to multiple business units. The mobile SME will already have strong command over subjects such as: mobile landscape and trends, mobile platforms, mobile customer experience, and emerging mobile technologies
Facilitate and lead strategy/concept/requirements sessions with the business to formulate the mobile solution
Track and analyze metrics compared to industry benchmarks, publish reports on product performance, trends and risks/opportunities for both short and long term
Develop new mobile strategy/offerings with tight integration into online/offline, social, and digital offerings
Work with vendors; performing new vendor analysis, managing relationship, vendor negotiations, managing initial product integration requirements
Maintain, evolve, and communicate best practices and lessons learned. Apply learning to improve process and delivery of mobile solutions
Must be proactive, results driven and have a proven track record of execution
5+ years experience related to online and mobile product development
Strong knowledge of current mobile applications, devices and trends
Ability to demonstrate deep knowledge in development full lifecycle
Knowledge of social media as it specifically relates to mobile is a plus
Consulting background experience collaborating with clients on business strategy
Analytical with a focus on KPI's and measurement
Demonstrated people management and team-building skills
Financial services preferred but not required
Management experience a plus
Undergraduate degree in a related field required - BS or MS in Business Management or comparable field of study

Digital Product Manager Resume Examples & Samples

Determine product strategy and vision for products covered with eye towards innovative concepts and solutions
Facilitate and lead strategy/concept/requirements sessions with technology partners
Create concise, compelling content and business case to present and sell concepts through to senior management
Work with internal partners such as Business Banking, Mobile Product and Strategy Organization, Digital, Central Technology and Operations (CTO) and other teams to identify shared opportunities and help drive project delivery
Provide marketing and product support to sales and service organizations
Creating strategy documents and product plans
O BA/BS in Management, Economics, Marketing or a related discipline; MBA preferred

Digital Product Manager Resume Examples & Samples

Determines priorities (and processes) needed to achieve business objectives and ensures these are aligned to collaboration strategies
Understands the firm’s go-to-market strategy and service delivery models, how core business services support the business, and how knowledge enables exceptional client service and high performing teams
Understands EY Vision 2020 and Knowledge Transformation, and ensures key digital knowledge platform strategies are aligned to them
In-depth understanding of complex technology tools products and services
Strong project and product management skills. Ability to prepare detailed instructions/guidance and to manage projects. Able to manage multiple medium to complex projects simultaneously
Good sense of operational efficiency, judgment, tact, and decision-making ability
Ability to demonstrate strong written and oral communication skills to talk about knowledge programs in a clear, compelling manner with a professional/executive presence
Able to complete multiple mid-sized projects and meet deadlines in a fast-paced environment
Effectively influences and directs the activities of individuals in other parts of the organization
7 - 10 years’ experience in related field

Senior Digital Product Manager Resume Examples & Samples

Drive the overall customer service technology product and feature roadmap for both Time Inc and the 15 other publishers we support, and manage prioritization and tradeoffs against user experience
Establish business and pricing models, and metrics and indicators for success, to support the technology’s mission and goals
Measure and analyze existing products and business and pricing models for opportunities to innovate and improve, providing additional benefits to customers
Research and identify new opportunities within the customer service market segment
The candidate will have succeeded in delivering products/services in a high growth environment and will have thrived in ambiguity and shifting priorities. 6+ years experience
He or she is a strong leader who can prioritize well, communicate clearly and compellingly and effectively influence across cross functional teams
The Time Inc technology business requires innovative thinking balanced with a strong customer and quality focus. This product manager will have a strong track record of achieving that balance
Strong interest in and knowledge of digital technologies, customer service and media
6+ years in product management and/or marketing
Proven ability to make smart trade-offs on time-to-market versus features
Strong verbal and written communication skills across all levels of the organization
Excellent interpersonal skills; ability to work successfully with teams across the organization, including Engineering, UX Design, Program Management, Quality Assurance, and Senior Leadership

VP Fintech Digital Product Manager Resume Examples & Samples

8+ years of technology product management or software development
Excellent relationship building capabilities with partners both internal and external to the organization
Strong attention to detail in both technical and non-technical capacity
Strategic thinker able to define and evaluate alternatives, and translate goals into specific project tasks
Excellent communicator with solid written and verbal presentation skills

Digital Product Manager, Consumer Products Resume Examples & Samples

Collaborate with senior product management while supporting digital strategy on specifics products by understanding the goals of key stakeholders and translating them into economically successful product strategy recommendations
Evaluate specific digital product ideas, translate them into concrete product concepts, and determine economic viability, technical feasibility, and impact of overall consumer experience
Work with Consumer Experience and Analytics to solicit both internal and external consumer feedback to create incremental product improvements
Attend regular meetings: sprint planning, daily meetings, sprint reviews, and retrospectives
Work as a team member within the larger Product Management team to collaborate on strategy, priorities, process, and communication
Act as point of contact and subject matter expert on content development and distribution platforms within the industry, and train on updates and new features as necessary
5+ years of digital product management experience, 1+ yrs in an Agile environment
Strong grasp of best practices for consumer experience
A proven track record of developing and launching entertainment-related products
Well-rounded interpersonal skills and experience interacting with diverse personalities in a fast-paced environment
Outstanding organizational skills
Ability to balance multiple projects/priorities
Exceptional Communication, presentation, and negotiation skills

Senior Digital Product Manager Resume Examples & Samples

Work with and across multiple departments and teams to consolidate and distill common platform needs and requirements for distribution-driven products, such as Apple News, Facebook IA, AMP, among others
Enforce simplification with regards to digital platforms and external partner needs encouraging modular thinking over complex one-off designs
The candidate must have experience with distribution-driven products and integrated edit/technology workflows
Partner with Consumer Experience and Analytics to solicit both internal and external consumer feedback to create incremental product improvements
Create and prioritize the roadmap and backlog using Agile methodologies
Deep understanding of technologies underlying distributed publishing, native and/or mobile apps, multimedia metadata structures, and personalization
Collaborate with senior product management, support digital strategy on specifics products by understanding the goals of key stakeholders and translating them into economically successful product strategy recommendations
7+ years of digital product management experience, 1+ yrs in an Agile environment
Well-rounded interpersonal skills, and experience interacting with diverse personalities in a fast-paced environment
Outstanding organizational and communication skills and the ability to balance multiple projects/priorities

Digital Product Manager Resume Examples & Samples

 Developing social strategy in conjunction with the larger cross-channel brand narrative
 Drive and manage strong partnership with global social platform and develop win-win relationship
 Contribute and achieve annual sales and traffic target set locally through the social activities
 Understand well of downstream impact and marketing management
 Liaising with the Product Experience and Creative Media teams to develop, repurpose and deliver content specifically for social channels
 Oversee the global publishing schedule for Facebook, Twitter and other platforms globally and locally
 Multi-platform publishing across global social media properties
 Analysing results and impact of social content and social publishing in order to optimise performance
 Assisting with the management and coordination of social media projects - from global campaigns and events, to bespoke local campaigns
Good verbal and written communication skill
Must have a good sense of Japanese language and skills in Japanese grammar
Logical and flexible thinking
Experience in Google Analytics and other analytical tools
Interests in Beauty product as well as Fashion
At least 8-10 years in digital marketing experience and 5 years in social media in particular
Strong experience on global and local social platforms
Experience in handling other digital marketing channels such as search, affiliate, display and programmatic channels are a plus

Digital Product Manager Resume Examples & Samples

Lead integration of all efforts for implementation of Digital’s onboarding and enrollments agenda
Must be able to communicate at a detailed and at an executive level on both strategic and tactical items
8+ years of product management, strategy or related experience
Excellent judgment and independent decision-making ability

Digital Product Manager, Microsites Resume Examples & Samples

Serve as the lead across all consumer lines of business for development and execution against a microsite strategy that achieves business and customer goals
Partner with subject matter experts to ensure assets are compliant and leverage best practices related to tagging and Search Engine Optimization (SEO)
Work closely with cross-functional teams of both internal and agency resources in developing end-to-end microsites -- including creative, content management/HTML development and testing
Drive consistency and ensure assets leverage current design standards and serve common user experience
Leverage data to monitor site performance and identify microsite candidates to integrate into citi.com umbrella or decommission
Educate and evangelize microsite development processes across consumer lines of business to leverage or seek alternative solutions where appropriate
Develop and execute against project schedules, revising as dates shift and issues are uncovered that would impede on time release
Prioritize project requests based on business cases, project dependencies and resource capacity
Drive consensus among stakeholders with competing or differing needs and points of view
Build framework for microsite performance measurement across technical, business and customer experience metrics
6-10 years of digital experience, ideally in digital product management
Participation in agile methodology preferred
Strong balance between user experience, business need and technology ability with user centric design in mind
Awareness of emerging web trends with user centric design
Experience with OPPM project prioritization and request tool
Awareness of PMD project tracking tool
Knowledge of web analytics and A/B testing a plus
Understanding of digital advertising technologies a plus (cookies, APIs, etc.)
Ability to think strategically and challenge current processes
Ability to self-motivate and work well both independently and with different teams
Strong presence, this is a great opportunity for leadership as this role will interact with key stakeholders across the organization and at all levels

Senior Digital Product Manager Resume Examples & Samples

Minimum of 2 years of experience building and deploying digital experiences or managing digital products within Financial Services industry (preferably in Wealth Management)
University degree in Business, Marketing, or other relevant education
In-depth knowledge of and enthusiasm for digital technologies, UX, usability testing, digital analytics and user centric design practices
Good understanding of user interfaces and front-end design within Financial Services (preferably Wealth Management)
Ability to build strong relationships with different stakeholders with the proven ability to work with multiple organizational levels and functional departments
In-depth project management experience and time management skills
Ability to adapt to a fast-paced environment with changing priorities

Digital Product Manager Resume Examples & Samples

Serve as a cross-functional leader to collaborate with design, engineering, operations, and marketing teams to drive new product initiatives
Help define product initiatives for new features and optimizations of existing features, and incorporate into product roadmaps
Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product initiative
Engage closely with the engineering and cross-functional stakeholders to define a roadmap to meet business and consumer needs, while meeting critical deadlines and budget constraints
Understand, manage, and communicate prioritization of features, with a mind toward client experience, business benefits and tradeoffs. Identify market opportunities and define product strategy to reflect those opportunities
Provide clear vision and scope documentation, use cases, workflows, design and product requirements, and other materials as needed to support design and development
Engage closely with and oversee testing and production validation efforts by IT testing partners
Set and manage expectations through effective written and oral communications
Work closely with business and technology teams in developing a cohesive digital strategy to deliver world class products to our customers
Track and analyze metrics compared to industry benchmarks, published reports on product performance, trends and risks/opportunities for both the short and long terms
Drive planning, execution and go to market strategies for new digital consumer banking products
8+ years of product management or relevant experience as well as record of individual technical achievement

Digital Product Manager Senior Associate Resume Examples & Samples

Develop products and services that deliver unique and personalized experience and at the same time remove friction from the banking process
Drive personalization product roadmap with focus on ensuring Chase stays on the leading edge of consumer business and technology landscape
Serve as a cross-functional leader to collaborate with design, engineering, and marketing teams to derive new product initiatives
Provide clear vision and scope documentation, use cases, workflows, wire-frames, product requirements to support development
Work with existing vendors; perform new vendor analysis (e.g., proof of concepts), carry through vendor on-boarding process, managing relationship, vendor negotiations, managing initial product integration requirements
Maintain, evolve, and communicate best practices and lessons learned. Apply learning to improve process and delivery of personalization solutions
Experience making difficult prioritization decisions with a mind towards user and business benefits and trade-offs
Knowledge of Big Data technologies - Hadoop, Spark, Scala, etc. and API platforms
Understanding of test-and-learn methodologies - A/B and multivariate
Ability to build high-level mocks for concept sharing for prototype phase
Demonstrate people management and team-building skills
Knowledge of social media as it specifically relates to personalization experience is a plus

Digital Product Manager, Digital Ventures Resume Examples & Samples

Manages external vendor relationships in support of products
Recommends and plans innovative products and features
Manages bug backlog, determines priority of bugs and which releases they are assigned to
Understands the industry digital landscape to ensure product relevance
Provides creative thinking when product revisions are being designed
Digital Product Management – 5 years
Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization - 5 years
Experience with implementation of content management systems a plus
Ability to influencing others without authority to get things done in a timely fashion
Ability to balance multiple priorities and meet deadlines

Digital Product Manager Resume Examples & Samples

Digital Product Management – (5 years)
Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization - (5 years)
Technology research and development a plus

Senior Digital Product Manager Resume Examples & Samples

Create best in class products by leading a cross-functional team of designers, brand experts, researchers, and engineers for Viacom’s global portfolio of networks
Understand and Translate user needs & business objectives into intuitive & compelling digital products across Viacom brands
Be an expert on trends in digital and have fluency in media sector’s rapidly evolving business models
Manage and grow existing products across feature and platform roadmaps as well as market launches
Create product roadmaps & identify, analyze & prioritize new features based on a combination of analytics, KPIs & user engagement data
Maintain awareness of trends & advancements in the digital consumer space & manifest this in regular presentations to the wider team that covers innovation & ideas from both internal & external sources
Contribute to user acceptance testing and QA for all products
Hands-on & detailed oriented approach
You are able to communicate your vision, both verbally & in written communication
You are technical & have worked with designers/tech specifically around mobile and video products
You use clickable prototypes and/or user stories to communicate your product vision
You work seamlessly with design, engineering, business, marketing, ad ops, research and can navigate a large, matrixed organization with ease
You have a strong sense of best practices for product management. You are comfortable with both traditional development methodologies & agile development
Dreaming up & studying new products are your hobbies. You always know how to make your products better
Familiar with user acceptance testing & usability testing
Strong knowledge and affiliation for Viacom brands required

Digital Product Manager, Citi.com Resume Examples & Samples

6-10 years of digital experience, digital product management a plus
Experience in e-commerce/internet space required
Deep understanding of digital project sizing across technology, content and design
Strong balance between user experience, business need and technology effort with user centric design in mind
Awareness of emerging web trends
Understanding of web application architecture and sound understanding of HTML, CSS and scripting principles
Experience with OPPM Project Prioritization and request tool
Strong intellectual curiosity and creative problem solving
Excellent program management skills
Strong presence with great leadership polish
Bachelor’s Degree required; MBA Preferred

Digital Product Manager Resume Examples & Samples

Dynamic team player, problem solver with a proven track record of executing on a digital product roadmap
You are known for being digitally savvy
Problem solver who thrives in a high paced collaborative environment
You’re only satisfied by driving measurable results and you’d rather see fast change, test and iterate than wait for perfection
You are technical enough to be dangerous and are able to write user stories, and communicate with technology
Utilizes a data-driven approach to drive decision-making
Your enthusiasm is infectious
You go the extra mile to exceed customers’ expectations

Digital Product Manager Resume Examples & Samples

Experience in developing digital product roadmaps
Strong experience and knowledge of AGILE methodology including the writing of user stories and acceptance criteria
Knowledge of k-12 digital teaching and learning (preferable)
Understanding of LEAN and Product Lifecycle (preferable)

Executive Director Digital Product Manager Resume Examples & Samples

Engage closely with cross-functional stakeholders to define a roadmap for the Business Banking and Commercial Banking businesses that meets business and consumer needs, while meeting critical deadlines and budget constraints
Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product initiatives
10+ years of product management or relevant experience as well as record of individual technical achievement
Familiarity with the business services and offerings associated with Chase
Highly self-motivated and ability to remain calm under intense pressure

Digital Product Manager Resume Examples & Samples

Identify business requirements and codify into well-defined specifications, stories and supporting artifacts that articulate simple, elegant solutions to consumer problems. Develop expert understanding of the customer and be able to anticipate and build to their needs and improve their experience
Establish and enforce strategic alignment between organizational mission and strategy for assigned existing digital products. Oversee product development with accountability for contributing to attainment of product performance goals through product enhancements and programs
Partner with both internal and external parties to identify knowledge gaps and requisition market research that contributes to a deep understanding of assigned categories, including both consumer insights and industry research, Become an expert on the competition and anticipate future trends
Partner with other product managers/owners and key stakeholders to formulate, coordinate and evangelize product roadmaps and strategic plans
Own development of success metrics (P&L, audience, customer satisfaction, etc.) to assess enhancements and track and communicate progress accordingly. Proactively make recommendations based on where the products are meeting, exceeding, or missing key performance indicators
Train/educate appropriate stakeholders (customer service, marketing, etc.) on new products, services, and enhancements
Act as Agile Product Owner: oversee product backlogs, attend stand-up meetings, support scrum team, participate in sprint planning, review & retrospective sessions, as appropriate
Conduct internal and external product demonstrations, promote product enhancements and new features to build momentum and organizational support of site progress
A strong business sense and deep understanding of the digital landscape. Strong digital network is preferred
College degree or equivalent plus a minimum of three to five years product manager work experience developing highly scaled, data-driven web/mobile destinations with significant revenue
Digital product experience with accountability for financial, customer, and other commonly understood industry benchmarks for success. Consumer-first orientation and strong passion for delivering quality tools, information and content in service to consumer needs
Outstanding multi-tasking ability, prioritization and project management skills. Outstanding facilitation, negotiation and conflict resolution capabilities. Active listening, superior written and oral communication skills.Ability to communicate effectively and influence at all levels
Proven experience with Agile Scrum and background in or passion for user experience and human-centered design a plus

India Digital Product Manager Resume Examples & Samples

Partnering with business leaders on formulation and execution of digital strategy, vision and product roadmap
Gathering and synthesizing product requirements from a variety of sources e.g. analytical analysis, voice of customer, internal business needs and workshop outputs (journey maps, touchpoint analysis, stakeholder maps, sketching, etc.)
Executing against the roadmap to deliver industry-leading digital experiences
Driving rapid iteration, testing and change to deliver on business goals and KPIs
Assessing the competitive landscape and emerging industry trends
Define and evolve the methodology and tools for digital teams
Resourcing project with matrix reporting digital talent often including selecting and managing vendors
Creating and managing product budgets and expected results

Digital Product Manager Resume Examples & Samples

Action and execution oriented, with ability to bring an idea from plan to reality
Minimum 2 years’ track record of building and deploying digital initiatives across mobile, tablet & desktop within the financial services industry
In-depth knowledge of digital technologies, UX design practices, usability testing and digital analytics
Good understanding of user interfaces and front-end design within Financial Services
Demonstrated ability to respond strategically in a fast-paced environment with changing priorities

Digital Product Manager Resume Examples & Samples

5 plus years of related work experience
Strong interpersonal skills and effective communicator with all levels of management and partners
Excellent analytical skills and proficiency in using MS Excel and PowerPoint tools required
Self-motivator and ability to mentor and manage other team members
Bachelor’s degree required; Advanced degree is desirable

Digital Product Manager Resume Examples & Samples

Serve as a cross-functional leader to collaborate with design, engineering and marketing teams to drive new marketing product initiatives
Develop products and services that deliver innovative experiences and at the same time remove friction from the banking process
Define new product feature business cases working collaboratively with business and engineering teams across Chase to ensure a unified product landscape
Create clear product requirements that are easily understood by business and engineering partners and then validate delivery against those requirements
Lead cross-functional team across multiple scrum teams, environments teams, QA, designers, content editorial for on-time delivery
Coordinate backlog for defect resolution. Provide clear vision and scope documentation, use cases, workflows, wire-frames, product requirements to support development
Work with existing vendors; perform new vendor analysis (e.g., proof of concepts), carry through vendor on-boarding process, managing relationships, vendor negotiations, managing initial product integration requirements
Maintain, evolve, and communicate best practices and lessons learned. Apply learning to improve process and delivery of marketing solutions
5 years experience related to online and mobile product development
Strong knowledge of current digital banking trends
Strong written and presentation skills
Analytical with a focus on KPI’s and measurement
Undergraduate degree in a related field required - BS or MS in Business Management, Engineering, or comparable field of study

Senior Digital Product Manager Resume Examples & Samples

Understands overall business and digital strategy to be able to successfully build Thermo Fisher’s Digital Marketing Capabilities roadmap across email, digital advertising, social, and other digital marketing channels
Manages short and long-term road map, identifies resource and budget needs
Researches competitor dynamics and capabilities, voice of the customer and customer wants/needs; subject matter expert for digital marketing capabilities across marketing channels
Thinks like a customer and drives marketing channel business programs that create an optimized/differentiated user experience for Thermo Fisher Scientific
Articulates and translates the overall digital marketing roadmap vision into strategy and tactics for specific programs
Leads project research/discovery, requirements definition, metrics analysis, and works with IT team to facilitate development, testing and launch efforts
Performs marketing maturity evaluations across Thermo Fisher businesses and regions to assess business readiness for advanced capabilities
Works with cross-functional teams to ensure on time and quality delivery of initiatives by balancing the business needs versus technical constraints, and escalating issues and risks to drive solutions as necessary
Interacts with Director/VP Leadership; manages by influence, engages with cross-functional teams; evangelist for transforming the way we work and continuous improvement
Coordinates among internal stakeholders to ensure alignment of objectives with company goals
Bachelor's degree in relevant field
Minimum of 5 years related experience (digital marketing technology, marketing software or digital product management)
Exceptionally well versed in rapidly evolving digital marketing space; marketing technologist familiar with cutting edge products related to omni-channel targeting and real time personalization across various marketing channels
Thought leader in advanced marketing technology able to bridge the gap between IT and marketing
Demonstrated ability to successfully maximize marketing technology investments
Ability to translate strategy into projects and drive project execution; Experience with budgeting and business planning
Exceptional verbal/written communication skills; outstanding negotiation, facilitation and consensus building skills
Excellent project management skills including the ability to formulate and drive detailed plans and key performance indicators to report on the health of each project
Collaborate with cross-functional areas (IT, Business Marketing, eBusiness, Digital Marketing, Finance) and third-party vendors throughout project definition and execution
Able to build relationships with key individuals necessary for collaboration
Develop and present communications, frequently to senior leadership, communicating the desired message, at the appropriate level, for the right recipient
Marketing technologist familiar with cutting edge products related to omni-channel targeting and real time personalization across various marketing channels

Digital Product Manager Resume Examples & Samples

Create, drive and execute product strategy for one or more data products in our growing digital product portfolio, measuring success by your performance relative to defined objectives and KPIs
Develop and inform data product strategy via the effective combination of customer engagement, detailed market analysis, KPI management & business case development
Tell a great story about the value prop for your product to stakeholders, customers and the public as the “product expert” for your defined product area
Coach and mentor members of the team as well as members of the cross-functional development organization
Experience in product management or product development for a B2B business model or a willingness to learn
Practical experience in the automotive, financial services and/or marketing analytics industry, preferably at a startup
Graduate and/or Practical experience with statistical methods, structured data analysis and/or hypothesis driven experimentation desired; practical experience using R or other modeling languages a plus
Clear passion for topics of Big Data, Mobility, Connected Car and/or Internet of Things products and an ability to identify possibilities to innovate in these product spaces
Undergraduate degree in computer science, marketing, economics and/or other social science; MS in Analytics or MBA desired

Arity Digital Product Manager, Data Platform Resume Examples & Samples

Create, drive and execute product strategy for two or more products in our growing digital product portfolio, measuring success by your performance relative to defined objectives and KPIs
Develop and inform data platform strategy via the effective combination of customer engagement, detailed market analysis, KPI management & business case development
Engage in product discovery activities to build and maintain empathy for your customers and to elicit their feedback to potential data and software product concepts and/or to released product iterations
Drive the development of data and software products alongside your Agile team(s) – grooming the product backlog, creating illustrative and effective user stories and providing timely acceptance/feedback on development iterations
Tell a great story about the value prop for your product and/or product portfolio to stakeholders, customers and/or the public across a variety of venue types
Manage direct reports, as applicable
7+ years relevant product management or product development experience working in a fast-paced Agile environment related to Software-as-a-Service, Data-as-a-Service and/or Publisher/Subscriber business models
Experience operating in an environment driven by KPIs where you had the accountability to determine the best course of action to meet your numbers, preferably across a portfolio of direct product responsibilities
Proven ability to tell a story with data and to communicate complex concepts to a variety of audiences and stakeholder types (e.g. Data Scientists, Product Managers, Software Engineers, Your Customers, et al)
Undergraduate degree in engineering, computer science or business degree; MS or MBA desired

Digital Product Manager Resume Examples & Samples

Digital acquisition of DBS Treasures and Treasures Private Client customers
Partner with Product, customer segment and marketing teams for Acquisition strategy, roadmap, online customer experience, online sales conversion and marketing
Develop business case for new initiatives
Engage Agency to execute digital marketing, track performance and optimize online marketing
Work with Business Analytics team to determine leads for sales targeting for internal digital channels
Monitor and report sales acquisition. Knowledge of Adobe Analytics is advantageous
Champion digital content, acquisition flow and service improvement across digital channels for wealth segment customers
Increase product or service usage for existing customers

Digital Product Manager Resume Examples & Samples

Will have a primary channel focus (investor or intermediary) but can work effectively across channels
Will have a primary device or subject matter focus but can work effectively across devices & product areas
Source input and evidence to support digital development – channel CVP, market and competitor research, digital analytics, customer experience feedback, complaints, operational data
Develop digital propositions, user stories, high level user journeys and test cases to support digital design and delivery
Work collaboratively with the UX and design teams to ensure designs meet business requirements
Define and execute usability research
Work with BAs to ensure requirements are accurately incorporated into backlog and build requirements
Work with Technology to support build estimation, planning, development, testing and delivery
Proven digital experience in a customer centric environment, who can demonstrate a significant role within a proposition or change function
Passion for digital services and with an understanding of customer needs and behaviours in a digital environment
Knowledge of retail investment products and services is required, although experience from other sectors such as general retail is also valuable
Good project management, reporting, analytical skills
A solid understanding of Agile working practices and frameworks
Strong commercial awareness and prioritisation skills, being able to make informed decisions in a fast paced environment
Knowledge of latest technology and digital trends and being able to articulate these into business benefit
Good understanding of collaboration tools and techniques
An energetic and high impact individual who is comfortable operating at pace in a collegiate but demanding and results-oriented environment
Strong communications skills, works well within cross-functional teams

Digital Product Manager Resume Examples & Samples

Develops new ideas and initiatives that improve the performance of the organization
Knowledge of and ability to utilize tools, techniques and processes for gathering and reporting data in a particular department or division of a company
Knowledge of and ability to use business models to develop and implement marketing strategies, objectives, and tactics as well as establishing a communications plan
Knowledge of and ability to utilize the processes, tools and techniques for gathering, analyzing, and communicating information about the competitive environment
Knowledge of and the ability to assess customer needs and provide solutions for them
Knowledge of and the ability to develop products and bring them into the marketplace

Digital Product Manager Resume Examples & Samples

Think strategically and creatively how the OptumRx pharmacy digital consumer experience should work - translating a vision to processes and requirements
Navigate and influence multiple cross - functional teams in a complex, matrix work environment
Develop digital experience product feature strategies and value proposition
Manage product backlog for OptumRx member portal and mobile experience; own product implementation
Forecast revenue or savings opportunities associated with product development initiatives and programs
Influence innovation across teams to ensure aligned, cohesive progress across technology, marketing, and service operations
Serve as product subject matter expert to business and technology teams
3 years experience working close with IT supporting the design, development, management or decommission of new, existing or acquisition consumer digital products (mobile / tablet, web)
3 years experience working with digital, call center and marketing internal and external business constituents to determine product future direction or respond to product inquiries
3 years experience in managing product backlog within Agile delivery environment
3 years experience in cost benefit analysis and product - feature definition business case development
3 years experience managing direct reports
Demonstrated ability to work collaboratively and influence others
PBM experience
Experience leading cross - functional teams

Senior Digital Product Manager Resume Examples & Samples

Set the vision and direction for the new era of communication and brings magical experiences that differentiates DreamTrips App from other leading Messaging and Communication Platforms
Drives strategic annual planning and monthly tactical execution of the full release life cycle
Define strategic roadmap for the DreamTrips Application in identifying key features, scenarios and experiences that drive customer value
Oversees the design, development, and launch of new digital experiences and enhancements to existing products. Facilitates smooth workflow and ensures high standards and quality of technical work
Define user stories and groom user stories in advance and stay ahead of devs
Ensures cross group stakeholders are ready and able to support the products for public launch on time
Drive the prioritization of digital experiences and execution of development efforts. Ensures cross teams understand the new digital experience and business objectives
Dynamic and results-oriented, with positive attitude and solid work ethics
Build and partners with cross-functional teams to align priorities, processes and people
Drive richer, faster and more visual communication with videos, voice, photos at the core for the next generation Messaging and Communication scenarios
Understand user mindset and champion for simple, beautiful designs with the help of design team
Build scalable scenarios catering to hundreds and thousands of users in single chat group
Work directly with Travel, Social, Local and other product managers and integrate their experiences
Develop gamification strategy/program and engagement mechanics for the App to drive business metrics. Manage and communicate program lifecycle and its value to users
Define, own and drive annual user engagement business metrics and KPIs related to DreamTrips App
Collaborate with cross group team (UX, marketing, operations, customer support, creative agency etc.) to understand customer insights, pain points to improve customer experience
Use market research, user surveys, focus groups, web analytic, member data and business intelligence to understand user behavior and needs, identifying new opportunities to drive engagement metrics and ultimately define DreamTrips roadmap
Document and communicate user stories and work closely with engineering, Quality and UX teams to continually improve user experience and performance
4 year Bachelor’s Degree / MBA preferred
10+ years of Product Management experience in consumer facing messaging and communication Services. Thorough understanding of messaging and communication space is a must
Familiar with iOS, Android and other mobile platform applications
Experience in writing clear and concise user stories, managing priorities and dealing with trade-offs
Program Management/Marketing/Strategic Planning/Business Case Development
Prior experience in consumer facing leading messaging services is a big plus
Familiar with Agile methodology and Scrum software development process
Limited technical skills and ability to communicate with engineering and cross group stakeholders

Digital Product Manager Resume Examples & Samples

Expert problem-solver adept at finding better ways to engage with multiple stakeholders – internal & external
Able to anticipate industry and market trends, advise executives on new digital product ideas, and consistently shape the direction of the digital products by incorporating market, technology and business trends
Extremely driven and highly regarded for broad range of technical and business knowledge and experience
Responsibility includes managing product roadmap & feature set with direct accountability for the success of Travel Product business related goals
Researches and identifies new business and feature opportunities, develops business cases to support and recommends enhancements to the digital product portfolio to integrate with the overall travel product strategy
Serves as an expert on trendsetting practices in travel, social, e-commerce, and direct selling for the digital product suite to continue to develop new opportunities, including analysis and documentation of competitor and industry best practices globally. Anticipate trends, capability prioritization and tradeoffs, balancing business needs versus technical constraints
Works closely with Travel Products business unit to understand current state, assess gaps, define future state key capabilities to support a highly scalable global operating model
8+ years of in Software and/or travel technology product management
Software product development, with mobile and online experience
Enterpreneual experience in tech, travel is a big plus
Technincal skills and ability to communicate with engineering effectively
Business Case Development

Senior Digital Product Manager Resume Examples & Samples

Set the vision and direction for the above pillars and brings innovative digital experiences that differentiates DreamTrips App from other leading community based consumer Apps in Travel industry
Define strategic roadmap for the DreamTrips APP in identifying key features, scenarios and experiences that drive customer value
Define user stories in advance that are approved by leadership team and cross group stakeholders
Define and drive requirements for social to delight users with the most popular and interesting posts. Identify trending posts and constantly refine the logic to rank posts accordingly
Define and lead photo and video scenarios in Activity feed. Drive innovative/quality consumer experiences related to media content
Work directly with Travel, Messenger, Local and other product managers and tightly integrate their experiences into Social
Solid decision making processes with quick judgment backed by data
10+ years of Product Management experience in consumer facing global Online Services
Prior experience in leading Social Networking web services or certification in gamification and a passion for Photo and Video related products is a big plus

Senior Digital Product Manager Resume Examples & Samples

Define visions, goals, and supporting business metrics success indicators, and the strategic roadmap for new digital offerings, identifying key features that drive customer value, and driving the prioritization and execution of development efforts. Ensures cross teams understand the business objectives
Builds and partners with cross-functional teams to align priorities, processes and people
Is known for identifying critical opportunities and deconstructing vision into simple yet effective customer-centric plans
Expert problem-solver adept at finding better ways to engage with members globally
Delivers success through building, driving, and collaborating with cross-functional teams to achieve bottom-line results
Responsibility includes managing the Local and community requirements and capabilities with direct accountability for the success of the loca & community business related goals
Management of each individual digital product lifecycle, from understanding a concept or the current state, assessing gaps, defining key capabilities, working across the organization to develop requirements, working with engineering to understand tradeoffs, through to product launch and the ongoing management of the app post launch
Researches and identifies new business and feature opportunities, develops business cases to support and recommends enhancements to the digital product portfolio to integrate with the overall app strategy
Use market research, customer surveys, web analytic and membership data to understand customer and business needs, discovering latent gaps, identifying new opportunities to ultimately define a product roadmap
Develop cogent and realistic business case scenarios for new feature capabilities – to rationalize resource investments
Manage digital product innovation through cross-functional teams
Drive implementation of new vendor / product deployments
Manage key vendor / digital product relationships – including contract negotiation in partnership with procurement and legal
Be an internal subject matter expert for all mobile app technologies and best practices, including SMS, Mobile Web, and mobile applications and developments
10+ years of Software and/or Consumer mobile and Web Services Product Management
Web Services Program Management
Enterpreneual experience in tech, travel and local is a big plus
Experience in Agile development

Digital Product Manager Resume Examples & Samples

5+ years of experience with developing digital products at a consulting firm, digital agency, or within the industry
3+ years of experience with leading technical product development, including research, design, development, and deployment
3+ years of experience with leading teams of developers using Agile methodologies
3+ years of experience with UI, UX, and interaction design
3+ years of experience with developing business cases
1+ years of experience with developing marketing campaigns
1+ years of experience with using Web analytics to make product decisions
Experience in a software development team
Experience with leading proposal responses
Pragmatic Marketing Certification
ScrumMaster Certification

Associate Digital Product Manager Resume Examples & Samples

Perform financial analysis to establish trends by the multiple digital and linkage products
Develop and execute a win/loss analysis program for all digital and linkage products
Conduct secondary research on product positioning, pricing and revenue, competitor products and services, and market trends to identify relevant solution bundles
Work closely with Senior Product Managers to communicate key findings that may drive adjustments to product strategy
Maintain close alignment with Sales and Product Marketing teams to influence market problem research
2+ years post college experience, Product Management experience in digital marketing, ad tech or consumer marketing data highly desired
Able to travel up to 20%

Senior Digital Product Manager Resume Examples & Samples

Develop and implementing a company-wide go-to-market plan, working with all departments to execute
Serve as an industry expert and strategic thought leader for all aspects of the linkage and digital product lines. Disseminate knowledge and recommendations to the customer facing teams while working closely with all groups within the business
Conduct research on product positioning, pricing and revenue, competitor products and services, and market trends to identify relevant solution bundles
Maintain close alignment with Sales and Product Marketing teams on go-to-market strategy, competitive differentiators, and key pricing strategies. Help to translate agreed-upon strategies into sales wins
Fully understand and demonstrate the technology associated with linkage and digital products
Partner with Sales to properly align activities deal requirements; develop sales enablement tools and sales nurturing programs on an ongoing basis
Partner with development and delivery organizations to ensure that the product meets key market demands
Forecast, evaluate, measure and report on product effectiveness
Manage the implementation of enhancements to existing product lines. Develops plans, secures resources and coordinates the activities across multiple functional areas to ensure changes to product marketing and operations are implemented within established timeframes
Manage third-party services supporting product marketing and production. Negotiates contracts and monitors vendor performance to ensure compliance with Experian performance requirements
Identify and develop strategic alliance and business development opportunities
5+ years Product Management experience in digital marketing, ad tech or consumer marketing data
2+ years of experience manage people
Hands-on experience with the Pragmatic Marketing framework, Agile development or LEAN canvas highly desired

Senior Digital Product Manager Resume Examples & Samples

Developing complex products across multiple customer segments with numerous adoption methods
We’re looking for individuals with experience in a digital commerce environment – including using customer segmentation techniques, applying emerging technologies and an understanding of value based marketing principles
Experience of leading product development and/ or design is essential for this role

Digital Product Manager Resume Examples & Samples

Developing a deep understanding of our digital experience to review and challenge existing processes as well as developing innovative solutions that always put our customers first
You’ll be leading our digital operation plan to ensure all targets and KPIs are met
We’re looking for individuals with digital experience gained from a range of sectors not exclusively commerce as we recognise the talent we are looking for can be cultivated in a range of industries
A graduate degree or equivalent (computer science and computer programming or Digital technology degrees are preferable but not mandatory)
Experience of, or a desire to deliver digital products and propositions within complex, matrix organisations or project environments will be crucial to success in this role
Assessment: If your application is successful at this stage, we’ll ask you to complete an online Situational Judgment Test to explore your alignment to the Barclays Values and Competencies. Your recruiter will be able to provide further information about the test

Digital Product Manager Resume Examples & Samples

Create and maintain functional requirements
Assist in prioritization of features and creation of product roadmaps
Drive matrixed and multi-disciplinary teams to deliver new products
Lead rapid prototyping and piloting of new products and features
Work closely with Digital Content Managers/Producers and radio station leadership to execute strategies
Manage communication related to product enhancements, new releases, training, etc
Create business cases

Senior Digital Product Manager Resume Examples & Samples

Set the vision and direction for the new era of smart card payment platform and brings magical experience that differentiates product from others
Define strategic roadmap for the smart card in in identifying key features, scenarios and experiences that drive customer value
Oversees the design, development, and launch of smart card. Facilitates smooth workflow and ensures high standards and quality of technical work
Drive a central v-team with representatives across multiple teams for the profile
Pull scenarios and experiences across various end points that requires user profile
Define Profile 2.0 roadmap for next 2 years and be responsible to implement coordinating with cross-group teams
Define key user stories and groom user stories in advance and stay ahead of development
Drive the prioritization of digital experiences and execution of development efforts
Ensures cross teams understand the new digital experience and business objectives
Exhibit solid understanding of the payment industry with a strong hold of concepts, technologies, and advancements in the payment industry
Understand User Mindset and champion for simple, beautiful designs with the help of design team
Build scalable scenarios catering to hundreds and thousands of users
Identify and implement smart card scenarios for freemium
Work Directly with cross-group stakeholders and other product managers and integrate their stories into smart card and profile

Digital Product Manager Resume Examples & Samples

Create and recommend Digital Product strategies with a focus on integrated money movement capabilities
Manage and serve as the subject matter expert for Digital products (Mobile Deposit, Bill Payments, Transfers and P2P). Serve as the lead for digital product enhancement initiatives that require the creation of prioritized and well-groomed backlogs; documentation of user stories and/or requirements; and oversight of the user interface
Work with vendors and stakeholders from across the organization to ensure the success of the digital product offering. This includes working with teams to oversee: vendor relationship management; developing plans to enhance usage and customer satisfaction; managing enhancements to improve risk controls, and ensuring operational components are managed effectively
Recommend forecasts, KPIs and product acquisition/adoption/retention goals for Digital Products. Review progress against goals and establish recommendations to close any gaps
Bachelor’s degree in a Business, Marketing, Finance, Product Management & Administration, Technology or the equivalent combination of education, training, and experience
Experience in progressively responsible positions within the B2C industry - and ideally within the financial services industry
Proven track record serving as the lead for complex web site and mobile app initiatives
Advanced understanding of new and emerging web/mobile technologies and digital trends
Ability to translate and explain technical information to non-technical employees to all levels of management
Ability to multi-task and deliver under tight time-frames, with limited resources and competing priorities
Strong research, analytical, planning, and problem solving skills
Experience working with large scale digital banking service providers
Adept at synthesizing a variety of technologies and capabilities into high quality and easy to use mobile products that users love
8+ Years Product Management/Strategy: Experience in progressively responsible positions with a B2C industry, preferably within the financial, retail banking industry
5+ years Vendor Management: Experience managing vendors with proven ability to drive results with external partners
5+ years Project Execution: Experience serving as a lead role or subject matter expert on large scale digital initiatives. Ideally candidate will have worked with both waterfall and agile methodologies

VP Digital Product Manager Resume Examples & Samples

Lead the development of new Acquisition and/or Servicing capabilities as part of the Agile Citi program & methodology
Partner across multiple stakeholders to ensure proper definition of feature backlog & requirements, including Shared Services journey team, Retail or Mortgage business partners, Technology, Global Digital Experience, Operations, Legal, Compliance, Risk
Partner with Shared Services Customer Experience team to develop customer experience requirements and deliverables associated with delivery of product strategies, including all product approval & controls processes
Bachelor’s degree required, MBA desired
Strategic and creative thinker

Senior Digital Product Manager Resume Examples & Samples

Develop a coherent online product strategy spanning a wide variety of user experiences
Work with other organizational leaders to develop and communicate a complete online product, design, content, and user experience strategy and roadmaps in support of strategic business initiatives
Collaborate with applicable business partners and stakeholders (including Optum’s lines of business as well as Marketing, Sales, Shared Services, and Operations) to obtain appropriate market information / data and define consumer and business needs
Work closely with cross-organizational stakeholders, including executive leadership, on strategic priorities
Translate strategic priorities into actionable project plans. (This role has regular interaction with executive leadership, and may influence strategic priorities)
Develop a rigorous approach to prioritizing online product needs based on user research, marketing insights, competitive intelligence, business needs, and trends in online technology and user experience
Drive third-party product evaluation, prototype development and user testing in support of this approach
Partner with Digital Delivery teams on the creation of requirements and user stories
Participate in Agile Scrum process to ensure business vision is being accurately implemented and meet market expectations
Ensure digital solutions are delivered on time and on budget, including identifying and resolving risks and issues
Subscribe to Optum Product Methodology and business processes, providing input to further advance the discipline and evangelize across the team
Implement and grow a competitive intelligence discipline for online products, including analyzing competitors’ online products and communicating competitive threats and opportunities to university leadership
Develop various communication elements to socialize / explain / educate projects and statuses to facilitate decision making with the business pillars and other partners
Utilize influencing skills to build a collaborative culture and foster relationships with both internal and external strategic partners
Provide sales support including participation in customer meetings and product demonstrations as requested
Build and lead a world-class online products team, including product managers and specialists
Management duties include resource planning, hiring, performance management, career development and coaching, and day-to-day supervision
Effectively manage team capacity to meet anticipated demand, including sourcing and managing temporary staff as needed (This role does not have direct reports currently, but we may expect it of the role in the future.)
Experience leading online products, user experience, content, design, or production in large corporate or heath care environments. In addition to 4 or more years as an individual contributor, should possess at least 2 years in a leadership role, including some experience in a corporate or health care environment
Experience coordinating priorities and contributions of a network of non-technical Web content and project stakeholders from across a large, diverse organization
Extensive practical experience and sound theoretical understanding of relevant professional disciplines, including Product Management, Web design, Web authoring and publishing, information architecture, Web content strategy, usability and accessibility, user experience design
Fluency in Web technology, including front-end technology, back-end technology, social media, and mobile applications
Experience with Agile software development processes
Strong communication skills, including written, spoken, and presentation communications
Ability to travel up to 10% based on Business need
Experience working collaboratively at all levels and across business lines using influencing skills
Experience with Adobe Analytics, Adobe Target, and other Adobe suite products
Experience with search and content platforms preferred (Adobe Experience Manager, Google Search Appliance, Solr, etc)
Experience working in matrix environment
Formal experience with one or more recognized Agile methodologies (Scrum, XP, etc.) or toolsets (VersionOne, Rally, Aha! etc.)

Digital Product Manager, Starbucks Technology Resume Examples & Samples

Manages product planning and development through day to day collaboration and decision making with a cross-functional team including architects, developers, designers, business or subject matter representatives and vendors
Documents product requirements clearly using project-defined tools
Creates cross-functional alignment of priorities leading to highest value product delivery
Acts as a subject matter expert on product and domain including researching ongoing innovations and competitive landscape
Drives optimization and process improvements between product, design, and development teams
Accountable for delivering on time, in partnership with Agile development team
Designs and drives usability studies to inform product requirements and influence product design and experience
Progressive experience as a Product Manager, preferably in digital and mobile products (5 years)
Experience with Workforce Management software solutions, SaaS preferred (scheduling, timekeeping, forecasting, mobile) (3 years)
Proven track record of collaboration, partnership and flexibility in a dynamic, ambiguous environment (5 years)
Experience using requirements and bug tracking tools (5 years)
Bachelor’s Degree or equivalent work experience
Experience with Software as a Service (SaaS) software applications
Experience developing, deploying and managing software tools for large-scale enterprise organizations, preferably in a Retail or Quick Service Restaurant environment
Experience with Agile methodologies, including SCRUM and Kanban
Ability to collect and consolidate cross-functional team feedback and lead the team to collective decisions through influence, data and knowledge
Connecting across Starbucks
Sharing and working together
Leveraging and learning from each other

VP Digital Product Manager Resume Examples & Samples

Expected to be well-versed in all deliverables on the Digital product roadmap
Work closely with cross functional stakeholders to define a long term product roadmap, identify new features, and ensure that delivery of the product is timely, of the highest quality and in line with cost targets
4+ years of experience with Digital (online and mobile) products and services
2+ years of Business Banking / Commercial experience
Ability to build and design an integrated customer experience across products
Ability to think strategically and develop roadmap for products and services
Ability to develop business cases with operational and financial metrics to justify projects
Self motivated with ability to manage and lead products and projects

Digital Product Manager Digital Self Service Resume Examples & Samples

Expertise in understanding and analyzing consumer market research results, such as segmentation analysis and drivers of satisfaction related to the online and mobile financial experience
Proven ability to use data analytics, research and testing methodologies to drive business decisions
Familiarity with PMO and SDLC methodologies
A confident communicator who can articulate the strategic vision and gain alignment with other parts of the organization
Minimum of 7 years of experience in payments industry, retail banking or financial services industry; minimum of 3 years leading cross functional teams in (product) development
Understanding of legal/compliance aspects of various payment networks
Expertise in understanding and analyzing consumer market research results, such as drivers of satisfaction related to the online and mobile financial experience
Experience managing vendor relationships, including contract negotiation

Digital Product Manager Secure Messaging Resume Examples & Samples

BS/BA (or equivalent experience)
Experience working with Enterprise-wide systems that support multiple lines of business
Ability to identify problems, analyze situations, make independent decisions and proactively develop recommendations
Demonstrated informal leadership across a broader team or across organizations
Minimum of 7 years experience in retail banking or financial services industry managing digital products; minimum of 3 years leading cross functional teams in (product) development
Experience in a large financial institution setting

Digital Product Manager Resume Examples & Samples

Comfortable working on complex, technology initiatives that interact across several applications across the enterprise
Adept at cutting through the clutter of information and focusing on what’s most important
Excellent written and verbal communication and presentation skills; ability to present at all levels of the organization
Skilled relationship builder who can work seamlessly as part of a cross-functional team
Ability to think broadly across DCM functional areas and channels and proactively reach out to appropriate contacts as needed
Demonstrated technical acumen and an ability to work with the technology organization to align product and technology roadmaps

VP Digital Product Manager Resume Examples & Samples

Help determine product strategy and vision for products & services offered to Commercial Banking (CB) and Business Banking (BB) clients through J.P. Morgan ACCESS® (JPMA)
Assess customer and Sale’s needs and “pain points” to deliver appropriate solutions
Own and managed the CB & BB product roadmap and backlogs
Partner with the CB Investment Strategy team to define JPMA investment agenda, prepare compelling content & business cases and prioritize initiatives
Manage ongoing feedback and requests from various channels including direct client feedback, front line input, call center reports and benchmarking studies
For those initiatives that our clients will benefit from or be impacted by, represent their needs by ensuring requirements and designs are appropriate
For those initiatives where we are the sponsor own and drive the projects side-by-side with our product partners
Facilitate and lead strategy/concept/requirements sessions with JPMA product and technology partners
Provide marketing and product support to sales and service organizations. Help ensure front line teams (Product Specialists, Sales, Service and Bankers) are up to date with current product capabilities so they can properly position JPMA with clients
Work with analytics resources to build and deliver a monthly product & client dashboard to management
Engage appropriate compliance, risk, and legal resources and obtain approval on all product enhancements
Delivering innovative product designs and features to improve client loyalty and profitability
Delivering solutions through the Agile process
Tracking and analyzing client, market and competitive solutions, including potential threats and opportunities
Building business cases and analyzing ROI
Authoring business requirement documents
Building relationships and partnering with internal and external groups

100

VP Digital Product Manager Resume Examples & Samples

Manage and develop digital product(s) across channels (i.e., online, smartphone, tablet, etc.), with a focus on our industry leading person-to-person payment product, Chase QuickPay
Engage with and build relationships with multiple LOBs (lines of businesses, e.g., Retail Banking, Business Banking, Private Bank etc.) and other Digital Services areas (e.g., technology, PMO, user experience, operations, risk & control..etc.)
Be part of a team that launches new or first to market digital capabilities that benefit our customers
Develop and maintain the product roadmap/pipeline, gaining input from various stakeholders
Act as business relationship manager for the product, working with various internal Chase LOBs
Work with 3rd party vendors/ partners to enhance product offering
Work with cross-functional partners to strengthen product controls, compliance, and risk environment
Innovative, forward thinker with strong communications skills required
Demonstrated ability to manage multiple initiatives to completion under concurrent, rigorous, and regulatory deadlines in a fast-paced dynamic environment
Ability to develop and communicate product development business cases using financial models
Passion about digital product and industry

101

VP Digital Product Manager Resume Examples & Samples

Responsible for day to day management of the Chase Online and Mobile Products and Services that impact Business Banking customers
Representing and leading the needs of Business Banking customers and banking team within digital system development and projects along with any product and policy changes
Strategic product development and developing integrated experience for business specific services like Fraud Protection, ACH Payments, ACH Collections, and Basic Payroll within the Digital platform
8+ years of product management experience or diverse project management experience
2+ years of retail/commercial banking experience
2+ years of experience with payment products: Wires, Fraud Protection, ACH, Billpay, Merchant Processing, and Payroll
2+ years of experience with Business Banking customers ($0-$20 million in sales revenue)
Ability to understand the needs of Business Banking customers and the banking teams that support these customers
Demonstrated ability to develop and motivate others
Undergraduate degree with business related coursework

102

Mobile Digital Product Manager Senior Resume Examples & Samples

Assist in driving the enterprise mobile strategy, and business case development
Accountable for solution design, feature prioritization and delivery of capabilities to competitively enhance Anthem’s mobile app
Oversee development and maintenance of products as needed
Act as a product owner in scrum teams
Prioritizes requirements, defects, and other work items for the technical teams
Conduct market research to determine ways to competitively enhance product capabilities
Work with user experience team to understand results from usability studies and evaluate integration opportunities
Evaluate how variations in the product design can impact its overall effectiveness
Oscillate between strategic planning through execution to launch
Use market and stakeholder feedback, consumer research, web analytics, and regulatory standards to determine the strategies and approaches necessary to deliver compliant solutions that increase member satisfaction and drive improved health care outcomes
Manages requirements dependencies with other teams, negotiating and reprioritizing as appropriate
Define key performance metrics and utilize analysis of web analytics and other data and research to monitor performance and influence the mobile product strategy/roadmap
Be a subject matter expert in mobile enterprise solutions, competitive and market trends, and organizational business needs
Minimum 3-5 years experience working in a scaled agile framework development environment
Minimum 5-7 years experience in mobile application strategy and Product Manager / Owner role
Knowledge, experience, and proficiency in Product Owner/Management standards and practices (Agile, Scrum, Pragmatic Marketing)
Expertise in various agile software development tools such as Jira and Confluence
Prior B2C or direct to consumer experience in digital is preferred
Expertise in business case development, agile development methodology, collaborating with business and technical teams
Experience working in a virtual matrix environment with cross functional teams in areas such as operations, IT, finance, product, and legal

103

Digital Product Manager Resume Examples & Samples

5 years of digital product management experience
Must have financial services experience
Experience leading products related to web/online/ecommerce

104

Channel & Digital Product Manager Resume Examples & Samples

1 Responsible to deliver the GTS revenue targets to meet the overall GTS business objectives
2 Support local and regional Channel & Digital initiatives
3 Work with the relevant stakeholders and product team to deliver the required enhancements to maintain our product competitiveness in local market
4 Work with relevant stakeholders to ensure a smooth delivery of Channel & Digital solutions
5 Work with the RM/Sales to distribute Channel/Digital products and support to translate the qualified opportunities into a win mandate
6 Arrange product training and sharing session to relevant stakeholders on a regular base
7 Conduct survey on product capabilities to hear customer feedback
8 Maintain the required internal MIS to track Channel & Digital product utilization; maintain the required information reporting to fulfill regulatory requirement
2 With basic knowledge of current digital trend in banking business
3 Strong product and project management skill, familiar with product life cycle and new product launch process
4 At least 2 years of relevant experience
5 Master Degree/University Degree education level, preferable majored in Computer Science & Technology / Software Engineering / Economics / Finance
6 Good command of English with the ability to read/write/speak, CET6 or above
7 Systematic, objective and process driven. Independent with highly self-driven
8 With strong analytical capabilities

105

Digital Product Manager Resume Examples & Samples

Mobile Product Management/Ownership: Experience managing enterprise, mobility projects in an agency or enterprise setting
More than 5 years of experience working in a purely agile environment - Agency or Enterprise
Develops Digital strategy for areas
Facilitate dialogue and ensure the proper balance between User Experience (UX) and Engineering considerations
Provide periodic dashboard progress reports including detail on schedule, cost, scope, risks, and issues
Identify and assist in resolving or escalating issues
Incorporate quality and accessibility standards into product implementations
Key contact with one or more business units to guide business unit digital strategy, develop project concepts and business models
Performs Digital Technology research
Performs Business Market research
Develops financial projections
Works with the business to gather requirements, prioritizes and translates into Epics and User Stories
Oversees projects within the software engineering teams and coordinates interdependencies between projects
Evaluates performance of software products and recommends enhancements and changes

106

Digital Product Manager Resume Examples & Samples

Expert in Product Management
High degree of competency in technology scanning, understanding new business models, roadmap development and business case development
Demonstrable grasp of RACI concepts and the ability to facilitate adoption of such concepts by geographical disparate teams
Certification in PMP or Six Sigma a plus
Demonstrate expert human relations and influencing skills that drive results and promote continuous process improvement and maturation
Demonstrate competency in strategic thinking, industry best-practice, and commanding leadership
Understands the components of Release Mgt. which includes the following processes: change mgt processes, build/deploy processes, code mgt, and environment mgt. concepts
High degree of proficiency in Agile software development practices
Excellent verbal and written communication and collaboration skills to effectively communicate with both business and technical teams
Strong business acumen to quickly learn new business processes and understand how technology can support the business in achieving revenue and profit goals
Bachelor's degree in Computer Science, Information Systems, Business, or other relevant subject area, or equivalent industry experience
8+ years of professional experience in technology related roles

107

Digital Product Manager Resume Examples & Samples

Serve as the product owner for one or more scrum teams leading sprint planning, backlog grooming and prioritization efforts
Work with cross-functional teams from technology, design, marketing, risk management, etc., challenging them to think boldly and creatively to deliver unique and innovative products
Establish performance management and measurement framework for newly launched solutions. Use customer feedback, metrics, competitive analysis and market research to determine new product features and ongoing enhancements
Bachelor’s degree in engineering or business with relevant work experience, MBA preferred
10+ years’ experience digital product management or product development, preferably with consumer lending experience
Successful track record of developing customer centric and innovative products
Proven experience in a “Start-up”/new product launch/new business environment is ideal
An innovative thinker with an entrepreneurial mind-set
True passion for and knowledge of disruptive technology
Ability to influence cross-functional teams and stakeholders across organization to drive business results across teams that may have different goals
Great design instincts and product taste
Excellent oral and written communication skill
Demonstrated ability to deal with ambiguity and incomplete information
Demonstrated ability to operate both strategically and tactically in a fast-paced environment
Superior analytical and problem solving skills
Ability to multi-task and manage competing priorities

108

Freelance Associate Digital Product Manager Resume Examples & Samples

O Can work independently with clients – this role will sit at the client call center 3 days/week to help the call center answer questions
3+ years of college-level course work with a minimum cumulative 3.0 GPA in a relevant field such as Information Systems, Computer Science, Mathematics, or other analytical area
Proficient in Microsoft Office Suite
Familiar with desktop, smartphones, tablets
You have strong written and verbal communication skills, including the ability to speak effectively to clients, staff or other internal and external groups
You love learning new things and have a deep curiosity and comfort level when navigating interactive applications
You have a desire to work in a highly creative and collaborative environment
You have excellent problem solving ability and can think outside the box
You pay attention to detail and is methodical
You can handle pressure and enjoy working in a fast work environment
You are flexible and can re-organize priorities quickly when needed
You have the ability to manage and prioritize multiple tasks to completion
You take pride in your work and consistently aims to deliver perfection
You enjoy finding problems and try to determine what is causing it

109

Digital Product Manager, Senior Resume Examples & Samples

8+ years of experience with gathering and refining business needs with clients and end users into functional requirements, use cases, user stories, and journey maps
7+ years of experience with user-centered design framework, Agile processes, and Lean principles and determining Minimum Viable Product (MVP)
7+ years of experience with client outreach and research, usability testing, and development of strategic scorecards and business cases
5+ years of experience with working on cross-functional teams to elicit capabilities, level-set expectations, and drive forward initiatives based agency priorities
3+ years of experience with data and trend analysis, determining key performance indicators (KPIs), and proposal of Return on Investment (ROI)
Experience with product, release, and sprint backlog creation and management
Experience with presenting technical solutions to senior-level executives
BS degree
Experience with creating and managing user stories and backlogs in IBM Rational Collaboration Lifecycle Management (CLM) tool
Experience with developing screen mock-ups, low fidelity wireframes, and prototypes
Experience with data analysis, analytic dashboards, and profiles using Google Analytics
Experience with developing communications and marketing strategy plans
Possession of excellent and written communication skills

110

Digital Product Manager, Starbucks Technology Resume Examples & Samples

Manages product planning and development through day to day collaboration and decision making with a cross-functional team including architects, developers, designers and business or subject matter representatives
Executes digital category vision by creating cross-functional alignment of priorities leading to product delivery
Maintains product backlog and leads regular prioritization with business unit owners and leadership. Manages bug backlog, determines priority of bugs and which releases they are assigned to
Progressive experience in managing a digital product (5 Years)
Demonstrated ability to use analytics and optimization tools to inform product planning, backlog management and prioritization (2 Years)
Diverse experience demonstating success in product management and or system analyst in a Technology environment (5 Years)
Experience with Software Development Lifecycle (SDLC) and Agile methodologies such as Scrum (3 Years)
Experience supporting international systems through dot-release and program enhancements (3 Years)
Experience with both web and mobile solution design (2 Years)
Experience with business process design (3 Years)
Ability to evaluate alternative options to a problem and recommend a cause of action or approach that will provide the biggest benefit with the least amount of risk

111

Freelance Senior Digital Product Manager Resume Examples & Samples

Define and document business requirements, business process flows and diagrams
Research and prioritize user requirements and functional requirements
Provide review and input into other deliverables as appropriate (e.g. page schematics or interaction designs)
Map functionality to system components and develop system test plans and test scripts
Degree in a related field, such as technical communications, cognitive science, or computer science
Experience in client services and negotiating business decisions
Ability to work independently and manage multiple tasks across multiple projects

112

Freelance Digital Product Manager Resume Examples & Samples

Document and revise functional requirements and specifications
Create use cases using standard modeling formats (such as UML)
1-3 years experience developing interactive products
Experience with development methodologies, life cycles, and best practices
Familiarity with Visio, Word, Excel, and Powerpoint
Application development experience very helpful (e.g. html, Java, C, VB, database design/maintenance)

113

VP Digital Product Manager Resume Examples & Samples

Understand, manage, and communicate prioritization of features, with a mind toward user and business benefits and tradeoffs. Identify market opportunities and define product strategy to reflect those
Manage cross-impacted initiatives and stakeholder communications to ensure business needs are met. Set and manage expectations through effective written and oral communications
Define product initiatives for new features and optimizations of existing ones, and incorporate them into product roadmaps
Take a lead role in designing and executing soft launches, collaborating with design, engineering, operations, and marketing teams to drive new product initiatives
Define new product and feature business cases working collaboratively with business and engineering teams across Chase to ensure a unified product landscape
BS or MS in Computer Science, Business Management or comparable field of study
Relevant experience working in retail banking, payments, e/m-commerce, online and mobile platforms

114

Digital Product Manager Resume Examples & Samples

To maintain a deep understanding of customer needs and market dynamics for an designated segment of the market (e.g. external assessment data services, e-portfolios, digital certification) through close liaison with customers (colleges, training providers, employers and schools) and analysis of the competitive environment
To maintain a deep and coherent understanding of the effective use of technology, how it can meet our customers’ core needs and how it can improve our customer experience
To lead development of the business strategy for designated digital services and/or segments of the market that are part of our integrated proposition across free and paid-for, and assist our customers to implement our qualifications effectively
To manage the day-to-day running of designated services and ‘road maps’ for new digital developments, working with technical teams to prioritise effectively so the highest business value features are delivered in line with business priorities
To provide a best-in-class and improving customer experience throughout the lifecycle for designated services, working with virtual sector qualification teams, Sales, Marketing, Customer Services and external and internal partners to ensure that designated services grow their user base and usage and meet our business goals
To contribute to the growth strategy of our vocational and work-based learning portfolio and the continual improvement of how we do things as a department and as a wider business
Developing and maintaining segment, sector and market insight
Develop and maintain an in-depth and up-to-date understanding of appropriate qualification, assessment and QA processes
Create and maintain an in-depth evidence base of tutor/centre needs and behaviours for designated services and/or market segments throughout the life of our qualifications and services through regular research with customers (i.e. colleges, private training providers, employers and schools)
Develop and maintain insight into how technology can meet our customers’ core needs and improve Pearson’s ability to support them
Develop and maintain a deep understanding of competitors for designated services and/or market segments, tracking and anticipating their activity and identifying the optimum positioning and direction for Pearson (e.g. ‘match’, ‘overtake’, ‘partner’)
Developing strategy and propositions, managing budgets, and forecasting
Create propositions that have clear USPs, have a good customer experience, are part of our integrated proposition across free and paid-for, are aligned to our qualifications strategy and meet KPIs agreed
Track, analyse and respond to competitor activity
Manage opex and capex budgets for designated services and/or market segments
Contribute to the financial and strategic planning process, in particular KPIs, budgets and resource plans for designated services
Work with colleagues across Pearson to win new business, in particular tenders that arise from apprenticeship and Sainsbury reforms that require designated digital qualifications services
Supporting customers through the lifecycle and improving customer experience
Monitor customer experience for designated services at regular points through the lifecycle (from customer satisfaction tracking and usage statistics to regular, in-depth qualitative insight)
Work with colleagues (e.g. virtual sector qualification teams, Sales, Marketing, Customer Services and external and internal partners) to provide best-in-class and improving customer experience for designated services, to deliver consistently high satisfaction and retention levels, and to grow user bases and usage
Anticipate and meet customer needs better than our competitors, defining and briefing new features at appropriate points in the qualification lifecycle as part of a coherent, integrated proposition across free and paid-for
Briefing, developing and launching new products and services
Maintain the ‘road maps’ for designated services, ensuring that optimum performance and resilience, new product features and existing customer requirements are balanced and appropriately prioritised (making data-driven decisions to inform this, e.g. usage statistics)
Work with colleagues (e.g. in VQ Assessment, Operations, virtual sector qualification teams) to define features and refine development requirements that are based on strong research and evidence bases and are aligned with our qualifications services strategy
Work with technical teams (e.g. Product Owners, user experience and design experts) or external partners / suppliers,to create attractive and accessible user experiences that are delivered to schedule, budget and quality
Work with Sales, Marketing and professional development colleagues to devise and implement effective, data-driven onboarding strategies and customer journeys, including customer-facing events
Leadership and people management
Work effectively in virtual teams with colleagues across Pearson to ensure a positive working culture, in support of Pearson UK and BTEC and Apprenticeships divisional strategies
Champion a ‘customer first’ culture across Pearson, ensuring that all decisions are made with reference to the needs of our customers and learners
Lead on departmental initiatives to deliver better service to our customers and learners, and drive growth
Mentor and manage staff as required
Share best practice with other Digital Product Managers
Virtual team and people leadership and management skills
Strategic thinking skills: the ability to think strategically, identify attractive market segments and key sources of competitive advantage, and to balance a strong commercial focus with regulatory and legal requirements, assessment reliability/validity and operational requirements to create solutions for customers that are practical and have competitive advantage
Creative thinking and customer empathy: the ability to articulate new propositions based on customer needs
Relationship building: in particular, with customers, employers, professional bodies, commercial partners, government agencies and within Pearson
Communication, networking and influencing externally and internally (in particular to work effectively with colleagues in Pearson across different sites and within a matrix structure)
Commercial and financial planning skills: the ability to plan and monitor revenue and profit
Organisational and project management skills
Experience and understanding of qualifications and the UK education market and environment (e.g. colleges, private training providers, employers, professional bodies)
Experience and understanding of a sector / sectors

115

VP Digital Product Manager Resume Examples & Samples

Assess customer and banker needs and “pain points” to build products, tools and technology to address and resolve the problem(s)
Author Request for Proposals, Scope Documents, Business Requirement Documents as needed
Drive adoption and utilization of mobile products among the Commercial Banking client base
Experience with integrating third party vendor solutions a plus
Demonstrable experience working in retail banking, payments, e/m-commerce, online and mobile platforms

116

Digital Product Manager Resume Examples & Samples

Partner with clients to understand business objectives, user behaviors, and product vision
Accountable for achieving goals related to Product Development and Go-to Market
Lead a direct and matrix global organization
Create the product portfolio strategy based on industry and market data trends and continuously evolve the strategy based on customer needs and competitive analysis
Make appropriate tradeoffs on technical and commercial investment choices for the product line and manage the overall product life cycle
Provides leadership to the development teams through Product Managers/Product Owners to ensure successful execution of products/offerings through the development of roadmaps, requirements documentation and prioritized investment
Work collaboratively with Sales, Support, Services and Marketing teams on the development and execution of sales, channel and services strategies
Acquire and retain top talent through effective and creative employee engagement activities and drive a winning culture through focus and accountability of the team
Balance product vision with customer feedback to form a coherent strategy, including design, user requirements, market assessments, scalable delivery plan and marketing strategy - on time and within budget
Engage customers at CxO / executive to present vision/strategy, understand the needs/trend, influence the customer decisions and build trust & relationship
Proficiency in Cloud Foundry Stack
Experience in design/implementation with Cloud Foundry applications
Experience in translating to pair programmers
Understand Agile and Scrum methodologies
Should have minimum 10+ years of experience in product management
Should possess Business communication and leadership skills

117

Digital Product Manager Resume Examples & Samples

Minimum of 5 years of Product Management experience with project management responsibilities
Experience working with SMBs on marketing and advertising
Deep understanding of the digital marketing space with previous experience serving as a subject matter expert in one or more of the following

118

Digital Product Manager Resume Examples & Samples

Assists in defining strategy reflecting competitive and consumer trends and market needs
Develops and manages product line business plans. Creates and presents the business case for new programs to support growth strategies and profitability targets. Makes
Recommendations regarding product objectives and strategy, and product lifecycle. Provide information and direction for planning, forecasting and managing inventories
Creates and manages the innovation funnel/roadmap for products that deliver against program’s growth strategies and business goals/objectives
Assists in the development of annual operating expenses and capital plans
Leads the development of new products and related marketing opportunities from ideation, concept, prototype, market validate, commercialization, and launch
Manages lifecycle of launched programs and products, serves as subject matter expert on program and product
Manages project teams and timelines to deliver products and programs. Strong leadership of cross-functional partners and external vendors required to ensure successful launch
Develops strategic assessments, including SWOT analyses, for products and programs
Initiates or suggests analysis (financial, consumption or consumer) to influence strategic plans
Applies consumer insights and market research to gain understanding of consumer, customer, competitive environment and channel needs for the product or category. Uses consumer insights and analyzes consumer research to determine new product opportunities
Analyzes data to inform and create plans for operations improvement or next phase features for programs and products
Product management in a cross-functional environment (5-10 years)
At least one year experience managing two or more budgets
Strong analytical and writing skills
Strong communication (both oral and written)
Strong presentation skills and experience presenting at senior levels
Working knowledge of financial planning, forecasting assortment planning and inventory management
Functions effectively with ambiguity
Fluency in any of the following languages a plus: Mandarin Chinese, Japanese, Italian, French, German, Korean
Work experience in Asia or European markets a plus

119

Senior Digital Product Manager Resume Examples & Samples

Work with senior product leadership to evolve high-level strategic vision into a product roadmap, setting expectations will all relevant stakeholders including the senior leadership team
Clearly communicate product plan, progress, impediments and results, as appropriate, to a spectrum of audiences
Liaison with partners from business, finance, marketing and operations to device go-to market strategies and long term product vision
5+ years’ experience in business innovation/digital product management, preferably with consumer lending experience
Understanding of the business and industry dynamics of consumer lending

120

Digital Product Manager, Specialty Rx Resume Examples & Samples

Think strategically to translate a vision of customer experience to digital processes and requirements
Partner with BriovaRx and OptumRx operations, user experience, strategy and IT teams
Manage release priorities
Conduct user acceptance testing and post release acceptance testing
Help create and pull test data for client demos
Update site content
Help create client and partner presentations
Review the analysis and interpretation of others work
Support short and long term operational / strategic business activities through analysis
Help prepare CBA’s for Capital requests
5+ years of experience in business and / or finance analysis, including some responsibility for gathering and documenting requirements from the client or business
3+ years of experience with process evaluation and improvement
2+ years of work experience that includes presenting to internal partners and / or external clients
2+ years of experience working directly with digital products, including websites and mobile applications
Intermediate or higher level of proficiency with Excel and PowerPoint
Experience working in the healthcare, retail or finance industries
Experience working with Agile methodology

121

Digital Product Manager Resume Examples & Samples

To communicate requirements and negotiate priorities with technical teams using in-depth knowledge and experience of technical delivery processes and the ability
Work with cross-functional teams through definition, development, release and maintenance
Create concise product documents to justify (ROI) investments and provide insight into making trade-off decisions
Foster effective team work by proactively sharing information and working collaboratively with internal stakeholders including: project management, product development and technology, sales, finance
Responsible for managing various digital products from conception, to market delivery and on-going evolution
Keep up with market trends to communicate similar and competing products in the industry to key stakeholders
Demonstrable understanding and usage of analytics and user behaviour to assess and action product improvement

122

Senior Digital Product Manager Resume Examples & Samples

The candidate must be detailed oriented, able to work independently yet foster a team spirit amongst peers to meet business deadlines within a dynamic environment
Manage the development cycle for new products via internal, cross-functional, partner/vendor groups on an ongoing basis for the life of a project
Assess new technology and solution providers
Develop consumer insights
Socialize and be the champion for the product to the leadership team
Ideate on new products and quickly investigate and determine feasibility
Develop the commercial business model for the product
Manage the commercial relationship with partner/vendor
Define market assumptions

123

Digital Product Manager Resume Examples & Samples

Industry experience of working in a Digital team
Professional agile qualification– you will be an accredited Digital Product Owner and be able to apply this to drive process change and recommendations within the team
A degree –2:1 or above

124

Digital Product Manager Resume Examples & Samples

Conduct research and analysis to identify latest trends in digital technology; assess implications to Liberty Mutual and identify action plans
Create product vision, strategy and business cases to build digital offerings that improve user experience and accomplish business objectives
Translate business vision to digital initiatives, prioritize the initiatives and create a roadmap
Lead and collaborate with business and IT partners to develop the capability. Ensure quality products
Monitor and manage product performance
Provide status updates and communicate key messages to senior management and stakeholders. Manage stakeholders’ expectations
Use voice of customers to optimize products
Create promotion strategy to increase adoption
Bachelor's degree or equivalent training required. MBA preferred
5-7 years of progressively more responsible related experience. Digital product management experience preferred
Insurance experience not required, but a plus
Proven project management, analytical and communications skills

125

Digital Product Manager Resume Examples & Samples

Bachelors’ degree in relevant field (business, computer science, etc.) Master’s degree preferred
Minimum of 5 years’ experience in business, engineering, technology, and/or consulting
Experience in Agile development with specific Product owner experience strongly preferred
Comfortable with technology to be able to engage in discussion with technology team and have an informed, independent voice
Passionate about solving customer problems and delivering innovative solutions
Ability to communicate complex messages and tradeoffs and tell a compelling story to varied audiences
Able to make hard and fast decisions on a daily basis
Able to influence a diverse group of stakeholders –strong leadership skills
Strong problem solver with ability to lead the team to push the solution and progress
Has experimental mindset to drive innovation amidst uncertainty

126

Digital Product Manager Resume Examples & Samples

College degree in Computer Science or related fields
Solid working knowledge of software development processes
Strong understanding of Airgas’ business or related business
Experience at major consulting shop preferred
Should have ability to professionally manage multiple demands for time and resources
Should be able to communicate with other business and technical teams in a clear and precise manner
Proven Leadership and success in a navigating and managing people and process, strategies, reporting, and objectives in matrix environment/culture
Able to talk, hear, and walk sit: use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel or crouch
Specific vision abilities to include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus objects required
The noise level in the work environment is usually moderate and is an office setting

127

Senior Digital Product Manager Resume Examples & Samples

Lead teams in developing and defining product strategy and roadmap for digital products and services supporting the mortgage lifecycle. Conduct research and analyses. Assess market needs and opportunities. Maintain industry relations and coordinate response on relevant industry developments
Fluent in Design Thinking methodology. Partner with Design team to perform customer research and insight generation. Translate insights into products
Operate in a lead capacity during product development. Define scope, project management plans, and issues and risks. Manage timely and effective product delivery and deployment
Establish, maintain, and adhere to appropriate compliance and controls related to product development
Test products. Ensure that products and product enhancements yield expected business results and deliver customer value
Manage lender and vendor implementations. Coordinate activities to deliver products to market
Educate customers. Provide strategic product expertise and guidance on significant matters. Oversee development of product documentation, FAQs, reference materials for internal and external audiences, and customer training
Design and develop marketing initiatives, promotions, and communications related to specific products, product lines, or product areas
Provide ongoing marketing support to ensure competitiveness of existing products. Recommend enhancements
May perform complex product development and management projects. Provide information to internal and/or external customers
Experience with building digital strategy across a product suite
Experience personalizing and targeting digital experiences to diverse audience segments and a documented track record of results from your work
Ability to understand and champion the role of digital within an overall customer experience
Ability to derive insights from diverse sources of systems and customer data
Experience developing API products for B2B industry
5+ years of experience in mortgage or financial industry
Experience in leveraging big data analytics to develop product ideas
Management Consulting background is highly preferred
Ability to problem solve and prioritize across multiple competing customer priorities
Experience developing digital products leveraging AWS or other cloud infrastructure

128

Digital Product Manager Resume Examples & Samples

Are you the first to use the whiteboard in a meeting?
Do you get frustrated with poorly run processes and secretly wish you could redesign them?
Can you facilitate large group meetings and lead them to an answer?
Can you influence and lead various stakeholders towards a desired outcome?
Do you thrive in fast-paced environments?
Would you like to build something incredible with a team of likeminded peers?
The Digital Factory has been looking for you!

129

Digital Product Manager Resume Examples & Samples

Create processes, templates, and document needs to move client from purchase decision to successful roll-out of VitalSmarts’ online training offerings
Collaborate with the sales team early in the sales cycle, meeting with the client to identify needs and influence those needs to ensure a creative and efficient solution
Document scope of all online client engagements
Manage course registrations and rosters as needed
Manage all aspects of the moderator certification process
Provide first-line customer service to both client moderators and client learners. Support may include: site navigation, password reset, etc
Communicate with Sales Reps regarding all client engagements
Act as primary point of contact with platform vendor for all operational programs
Bachelor’s degree in related discipline or relevant work experience
Minimum of 3 years’ experience developing and managing adult education/training courses and assessments within a professional development business
Minimum 3 years administering a Learning Management System to include full lifecycle from RFI to Go Live
Knowledge of performance improvement, including measurement and instructional design across a wide range of delivery modalities
Experience deploying and troubleshooting web-based applications across multiple clients with differing network security (firewalls, proxies, etc.) and policies
Demonstrated ability to take initiative to solve problems
Sensitivity to details and deadlines
Proven experience with client/stakeholder relationship management
Ability to travel on an as-needed basis
Experience with AICC and SCORM standards and integration process
Demonstrated ability to simultaneously handle a large and diverse number of technical tasks and issues with tact, cooperation and persistence involving internal and external resources
Work with people at all levels of the organization globally as well as with suppliers, vendors and customers
Grasp and synthesize new technical and product information quickly, and comfortably communicate it to technical and non-technical audiences

130

Senior Digital Product Manager Resume Examples & Samples

Execute digital product initiatives focused on high value business outcomes and user experience
Cross group influencing and collaboration to lead work streams to accomplish business objectives
Support the development of Retail Front Store Digital product strategy for annual planning and product road map development
Manage the broader relationship with IT and product management to ensure the support and development for your product pipeline
With a focus on Retail Front Store and Loyalty, this role is responsible for developing digital products across mobile app for personalized in app messaging and services management
Partner with key stakeholders to define the product vision, strategy, road map and supporting metrics required to deliver and enhance a best in class digital experience
Drive the scoping and definition process for new digital product concepts including business case, product specifications and prototyping
Work with adoption team to develop and execute messaging programs that deliver incremental business value

131

VP, Digital Product Manager Resume Examples & Samples

Put customers first
Value common sense and simplicity over complexity
Make decisions quickly and move nimbly
Celebrate diverse ideas
Succeed and fail together as a team
Contribute to the strategic development, ongoing refinement & execution of the next-gen banking product roadmap
Manage existing features and actively lead the research, definition and development of new mobile features to advance the product roadmap
Facilitate & drive solutions across the organization; working with legal, risk, operations, design and technology teams to prioritize, deliver and align with senior management
Build relationships with multiple diverse stakeholders across JPMorgan Chase
6-8 years product management experience – including defining user experience needs, writing requirements, creating product value propositions, developing features and benefits and developing roadmaps
Mobile experience – defining user experiences optimized for needs in the mobile space
Experience & comfort working within non-linear design & development processes
Experience in the design & development of service offerings that span multiple consumer touch-points and form factors
Passion for online & mobile technology and knowledge of industry structure, trends and influential companies
Ability to synthesize large amounts of information to inform decisions and drive work forward
Ability to thrive in a fast-paced, collaborative and cross-functional environment
Excellent written and verbal communication skills: able to present facts, thoughts and ideas in a clear, concise and convincing manner to senior stakeholders
Experience working in agile/scrum teams preferred
Minimum BS or equivalent level of education/experience required; MBA preferred

132

Consumer Digital Product Manager Resume Examples & Samples

Lead rapid prototyping efforts for digital product features
Partner with design team to translate ambiguous directives into creative, compelling design for new product features
Manage design research and analysis, drawing actionable conclusions based on end user interactions
Organize, analyze, and synthesize inputs from research to inform a consumer journey map
Partner with technical teams as an advocate for the consumer experience, contributing to creative problem solving to achieve design goals
Collaborate effectively as a team player, facilitating positive energy/engagement
Pivot as needed to different workstreams; able to add value with limited knowledge on a topic
2 to 5 years of relevant experience in product management or design roles
Empathy for end-users, with clear understanding of how their needs impact product design
Prior experience working on digital products (e.g. mobile applications)
Experience collaborating effectively with design teams and technical teams to deliver results
Ability to gather and analyze evidence to support claims as they relate to design research
Excellent communication skills including storytelling, writing, and presentation
Strong work ethic with an inherent sense of ownership and responsibility
Interested in and conversant about technology
Collaborates effectively across organizations
Comfortable operating in an ambiguous, “startup-like” environment
Strong willingness to learn
Opportunity to build innovative new products and businesses, making a tangible, lasting impact

133

Principal Digital Product Manager Resume Examples & Samples

Uses or commissions market research, usability studies, and focus groups to identify best-in-class benchmarks for solving customer problems
Identifies meaningful components of competitive analysis that inform decisions for the product portfolio and roadmaps
Identifies innovations or performs experiments to create products that increase customer value over the product roadmap
Contributes to business planning (e.g., Annual Operations Planning (AOP))
Owns the one-to-two-year view of how the product portfolio solves customer needs
Develops customer requirements (user stories, use cases) and business requirements for a large product
Sets the direction for the user experience design of assigned products
Determines release goals for a large product, prioritizes features according to customer value, and adjusts throughout implementation as needed
Continuously monitors feature development through bug catalogues at a product level
Prepares launch and monitors marketing, distribution, direct sales, and support programs appropriate for his/her component of a large product
Shares best practices with other Starbucks teams
Engages externally with customers to identify key product issues in market; solicits feedback on product roadmap
Leverages data analysis skills to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to senior leadership
Oversees team-wide product operations, leads more junior digital product managers who may own individual components, and coordinates team-wide improvement goals
Represents Starbucks with external stakeholders for escalations and during strategic roadmap discussions
Drives adoption of existing products into multiple marketplaces (in some cases simultaneously) with minimal engagement from leadership
Identifies short- and medium-term risks to product development and segment adoption, proposing solutions to address them
Identifies new controls and leverage points to accelerate growth
Progressive experience in managing and delivering digital products on a large scale or across a portfolio of products (7-10 years)
Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful
Outcomes in cross-functional projects and activities
Ability to use analytic skills to track and improve product and portfolio success criteria
Fluent in Microsoft Excel
Ability to make trade-off decisions on multiple products in a portfolio
Exhibits expertise across multiple products and an ability to build and maintain close relationships with
Stakeholders to drive efficiencies
Ability to use communication skills to influence outcomes without direct authority

134

Digital Product Manager Resume Examples & Samples

Lead the development of new, as well as drive and enhance existing capabilities for digital products and experiences, from inception to launch
Partner with the Prevention pillar to define / design industry leading consumer - facing digital solutions, and ensure alignment with business and product plans (e.g., capital / funding commitments, revenue commitments, capabilities, functional impacts, cross functional roles)
Lead efforts to fulfill defined digital product solutions, ensuring solutions follow the digital vision and strategy of Optum’s Omni - channel experience. Develop a coherent online product strategy spanning a wide variety of user experiences. Work with other organizational leaders to develop and communicate a complete online product, design, content, and user experience strategy and roadmaps in support of strategic business initiatives
Manage total performance of Optum’s online products to meet critical business metrics, including traffic, user satisfaction, consumer engagement, and financial results
Work closely with cross - organizational stakeholders, and has occasional interaction with executive leadership. Typically takes direction on strategic priorities
Develop a rigorous approach to prioritizing online product needs based on user research, marketing insights, competitive intelligence, business needs, and trends in online technology and user experience. Drive third - party product evaluation, prototype development and user testing in support of this approach
Partner with Digital Delivery teams on the creation of requirements and user stories. Participate in Agile Scrum process to ensure business vision is being accurately implemented and meet market expectations. Ensure digital solutions are delivered on time and on budget, including identifying and resolving risks and issues. Subscribe to Optum Product Methodology and business processes, providing input to further advance the discipline and evangelize across the team
3+ years experience as a high - performing individual contributor in digital product management or other product management roles
Fluency in Web technology, including front - end technology, back - end technology, social media, and mobile applications
Experience with Agile software development processes. Formal experience with one or more recognized Agile methodologies (Scrum, XP, etc.) or toolsets (VersionOne, Rally, etc.)
3+ years experience utilizing MS Office applications
Working with API’s
Experience in other interactive and digital industry such as retail and financial services
MBA and / or Master’s degree

135

Digital Product Manager, Igaming Resume Examples & Samples

Responsible for all activities related to implementation, supporting and enhancing iGaming systems
Using market data, he/she will manage existing products and identify ways to enhance those products based on current and future trends and customer insight
Anticipate and identify issues that may negatively impact business and develop/implement technology based solutions
Support all aspects of IT projects including analysis, design, development, installation and implementation
Ensure systems meet current and future business needs
Work with IT vendors and other outside contacts on development and service relationships
Effective verbal and written communication skills required
Forward thinker who designs for not only current business needs but, plans for scalability and longer term solutions
Teamwork oriented- must be a team player willing to help others while also fostering their help in return
Must be able to multi-task and juggle multiple priorities while ensuring successful completion of all items
Manage product operations and 3rd party supplier relationships
Daily/Weekly/Monthly reporting on iGaming product performance
Conduct regular competitor analysis and maintain market place awareness
Extract and produce ad hoc business intelligence within iGaming market
Documenting the acquired results of analysis and workflows
Coordinating with the groups of business unit who test, validate, evaluate new applications and functions, and determine issues in services and software
Managing any change requests related to the working project plans daily to meet the agreed deadlines
Bachelor Degree required in business or technology related field
5-7 years of work experience within a similar role
Minimum 1 year experience in IT related position
Solid mathematical aptitude and effective project management skills
Ability to analyze and document complex business processes
Ability to gather and interpret relevant data and information
Able to apply responsibilities to everyday business situations with minimal direction; prioritizes effectively
The ability to break down complex processes into simpler parts for analysis and improvement
Detail oriented, organized, and able to manage time efficiently, effective communication and excellent follow through to ensure the achievement of personal and company objectives
Results oriented, goal oriented and self-motivated
Collaborate within a team across departments: by supporting the organization’s needs thru cross-functional relationships
Experience in gathering requirements and the ability to negotiate the “Right Solution” for the business
Experience with “Change Management” and the documents required for SOX compliance
Experience working with development teams to plan and deliver solutions on time/budget
Experience with Analytical tools a plus

136

Digital Product Manager Resume Examples & Samples

3-5 years of digital technology experience in either a product, editorial, creative, or development role
Ability to synthesize research, audience insights, stakeholder feedback, vendor recommendations and web trends into actionable product development plans
Skilled at both verbal and written communication, and able to translate strategic vision into clear and concise digital requirements
Understanding of basic web concepts such as XML/JSON APIs, content management systems, HTML, and CSS

137

Senior Digital Product Manager Resume Examples & Samples

Act as a mediator between the consumers / patients / members, business leaders and the technical teams - communicating consumer needs and translating those needs into new product features for the team to design
Lead efforts to fulfill defined digital product solutions, ensuring solutions follow the digital vision and strategy of Optum’s Omni - channel experience
Develop a coherent online product strategy spanning a wide variety of user experiences. Work with other organizational leaders to develop and communicate a complete online product, design, content, and user experience strategy and roadmaps in support of strategic business initiatives
Work closely with cross - organizational stakeholders, including limited interaction with executive leadership, on strategic priorities. Translate strategic priorities into actionable project plans
Implement and grow a competitive intelligence discipline for online products, including analyzing competitors’ online products and communicating competitive threats and opportunities to healthcare leadership
Develop various communication elements to socialize / explain / educate projects and statuses to facilitate decision making with the business pillars and other partners. Utilize influencing skills to build a collaborative culture and foster relationships with both internal and external strategic partners. Provide sales support including participation in customer meetings and product demonstrations as requested
4+ years as an individual contributor with at least 2 years in a leadership role, including some experience in a corporate or health care environment
Experience coordinating priorities and contributions of a network of non - technical Web content and project stakeholders from across a large, diverse organization
Solid communication skills, including written, spoken, and presentation communications
Formal experience with one or more recognized Agile methodologies (Scrum, XP, etc.) or toolsets (VersionOne, Rally, etc.)

138

Digital Product Manager, Senior Resume Examples & Samples

7+ years of experience with user
Centered design framework, Agile processes, and Lean principles and determining Minimum Viable Product (MVP)
5+ years of experience with working on cross
Functional teams to elicit capabilities, level
Set expectations, and drive forward initiatives based agency priorities
Experience with presenting technical solutions to senior
Level executives
Experience with developing screen mock
Ups, low fidelity wireframes, and prototypes

139

Digital Product Manager Resume Examples & Samples

Will have a primary B2C channel focus but can work effectively across channels including intermediary, wholesale and workplace
Will have a primary subject matter focus but can work effectively across devices & product areas (e.g. mobile, tools, brokerage)
Engage channels, product teams and other stakeholders to understand and prioritise requirements
Source input and evidence to support proposition development – channel CVP, market and competitor research, digital analytics, customer feedback, complaints, operational data
Identify and resolve risks and issues related to digital delivery
Work with design and delivery teams to support prioritisation, build estimation, planning, development, testing and delivery
Own design review process with channel and other internal stakeholders
Develop KPIs and analytics to drive measurement of delivery
Work with the design team to ensure designs meet requirements and to define and execute usability research
Support digital transformation plans, helping to meet Fidelity’s aim to provide the best digital experience in Financial Services
Strong communications skills, works well within cross functional teams

140

Digital Product Manager Senior Resume Examples & Samples

Bachelor's Degree - Business, Marketing, Management, Finance or Information Technology preferred
5 to 7 years Online/Mobile Product Management or Business Strategy experience
Ability to translate Business needs to Technology Teams
Leadership in the Online and or Mobile space
Experience with Mobile Apps, Mobile Web, and Alerts
Experience with Retail or Business Financial Services
User-Centered Design and Usability expertise
Self-starter who develops plans and is committed to hitting delivery dates
Strong Analytical Skills
Ability to develop working relationships with individuals at all levels of an organization

141

Digital Product Manager Resume Examples & Samples

Work closely with CompoZed Labs clients and business stakeholders to understand their product vision, and break it down into an actionable backlog of user stories for the development team
Mentor and train other product managers to help them learn agile/extreme programming methods and build skills
5+ years of product management experience, especially with web-based products

142

Digital Product Manager Associate Resume Examples & Samples

Responsibilities and essential job functions include but are not limited to the following
Contributes near-term input for the product portfolio and roadmap
Supports launch and monitors marketing, distribution, direct sales, and support programs appropriate for feature set
Supports the development of the go to market plan, monitors the customer effect of the plan, and reports on it
Engages in post-launch reviews and ensures feedback is reincorporated into the feature
Coordinates internal user forums to collect and identify feature-level development opportunities
Researches anomalous performance; escalates findings to digital product manager
Ability to influence others without authority to get things done in a timely fashion

143

Digital Product Manager Resume Examples & Samples

Create a vision for the product based on organizational goals and digital Marketing needs, build an actionable plan to reach that vision and deliver a roadmap, while working closely with Marketing and IT to define and iterate
Manage total product performance - focus on other metrics, bounce/load time to help guide investment decisions based on product performance and value
Lead cross-functional product advisory councils. Ensure that a variety of business and customer interests are represented in product planning processes
Serve as the decision maker of what will be executed on Capella.edu (including PMLP, Partner Pages other showcase sites) communicate with the organization when items on the roadmap change or get delivered
Ensure exceptional user experience by evaluating, refining the process and supporting ongoing optimization testing. Develop plans with clear strategic objectives and thoughtful measures of success. Remove complexities to ease execution; simplification of process and infrastructure
Analyze competitors’ online products and communicate competitive threats and opportunities to leadership
Act as a product advocate to build awareness and understanding. Create buy-in for the product vision internally in partnership with Marketing and IT
Identify opportunities to develop new or improve existing online products and features. Solicit organization for upcoming needs
Understand the technology stack and level of effort. Collaborate with Prospect Web Technologies (PWT) team on high-level scoping. Scope and prioritize activities based on business and customer impact. Work closely with IT teams to deliver with quick time-to-market
Responsible for identifying data integrations across systems
Set project execution priority based on organizational need and roadmap. Serve as an escalation point for conflict with implementation and consultant for Digital Marketing Managers
Sit at a governance and priority level (does not participate in strategy or kick-off meetings for a tactic). Review creative briefs to ensure alignment with Capella.edu strategy and vision
Serve as approver at the following points: the movement of a project from request to kick-off, scope, pre-launch
BS required (or equivalent experience in IT). MBA preferred
4-5 years of experience with product management utilizing agile methodologies; operating in an Agile development environment (Scrum, Kanban, etc.), methodologies and tools, and working with continuous delivery
Experience utilizing enterprise level CMS to create a flexible system that transfers day to day responsibilities to non-technical content authors in alignment within a style guide and CMS best practices
Analytical and problem solving skills for design, creation and testing of programs
Ability to blend the technical acumen with the business requirements
Strong negotiation skills with aptitude to manage controversial situations as well as influence
Ability to thoroughly understand complex business and technical issues; plan, prioritize, and organize effectively
Direct hands on experience with grooming product backlogs and coordinating/prioritizing conflicting requirements
Excellent written, verbal, and presentation skills
Knowledge of the digital landscape with awareness of emerging innovation
Comfort in a fast-paced, ever-changing and sometimes ambiguous, work environment
Ability to manage all aspects of a successful product throughout its lifecycle
Deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve the customer experience and drive conversion
Strong interpersonal and relationship building skills, experience in dealing with multiple and diverse internal stakeholders and interacting with business and technology partners
Strong execution skills, work with a high degree of autonomy
Experience in leading (internal and external) digital marketing campaigns with, user experience planning, strategy development through execution
Is designed with an open work space setting and common fluorescent lighting

144

Senior Digital Product Manager Mobile Apps Resume Examples & Samples

Demonstrated ability for understanding app product strategy – take strategy direction and drive product initiatives from inception through execution
Deep understanding of iOS and Android ecosystems in order to maximize each channel
Passion and understanding for customer shopping experience, data, quality and stability
Prioritize work flow and ensure we are maximizing velocity and ensuring successful delivery within agile team
Demonstrated ability to manage multiple work-streams through: prioritization, planning, task delegation, and working with peers
Develop business cases to support new product recommendations, work closely with team on requirements to translate roadmap into well-defined user stories, support day to day activities involving user story development and managing the product backlog
Develop metrics to measure success of product features, analyze results, and partner across the organization to develop action plans and enhancement recommendations
Ability to quickly identify critical decision points and potential issues and provide solutions, articulate business and technical implications/trade-offs, and make recommendations to project and executive leadership team as needed
Ability to develop agile epics, themes and user stories to support business requirements
Understanding of software testing methodologies and software development life cycle process
10-12 years of experience as a product manager or business analyst supporting consumer facing digital solutions
5+ years of experience with supporting development of native mobile apps
Experience with user acceptance testing (UAT), usability testing, and A/B testing
Extensive understanding of retail ecommerce landscape
Understanding of A/B testing methodologies, design and execution
Understanding of web technology fundamentals
Strong communication, interpersonal, analytical and problem-solving skills
Excellent writing, speaking, and presentation skills
Ability to work effectively with and present to individuals at all levels
Experience with Scrum/Agile software development methodology a +
Knowledge of site analytics tools such as Adobe Analytics or Google Analytics
Ability to work independently to diagnose problems, analyze issues, identify and evaluate options and communicate results clearly with a focus on improving process and quality results
Self-motivated, resourceful and creative mindset
Systematic and organized methodology
Ability to multi-task and prioritize independently
Team player and consensus builder

145

VP Digital Product Manager Resume Examples & Samples

At least 8 years of related digital product management and payments industry experience
Ability to make sound decisions based on a mix of analysis, experience and judgment
Understanding of payment processing of credit and debit cards
Preferred experience with tokenization, digital wallet and EMV standards

146

Digital Product Manager Senior Resume Examples & Samples

Bachelor's Degree (Business preferred -- Marketing, Management, Finance or Information Technology)
5 to 7 years Online/Mobile Product Management or Digital project delivery experience
Experience with customer facing sales of Retail or Business Financial Services and/or eCommerce
Digital Product Management Experience
Experience with Desktop and Mobile Web, Mobile Apps, and Alerts
Strong Analytical Skills and familiarity with the Software Delivery Lifecycle

147

Digital Product Manager Resume Examples & Samples

5-10+ years in the Retirement & Retail Finanacial Services space
Experience driving to business outcomes working with partners in a solutions oriented position
5+ years of program leadership experience on complex, multi-dimensional programs
Experience managing 3rd party vendors
Experience with the Agile development methodology
Technical accumen is a plus
Analytical aptitude – ability to dig deep to understand systems, databases and to develop solutions and integration strategies in support of the Digital Advisor

148

Digital Product Manager Resume Examples & Samples

5-7 years of relevant experience in digital product development, product management and/or ecommerce management preferably within consumer facing industries, required
Proficiency in agile development practices and experience as a product owner or ecommerce manager in an agile team, preferred
Strengths in structured and logical thinking, problem solving, issue resolution, and attention to detail, required
Deep understanding of consumer behavior combined with creativity and nimbleness to deal with complexity and to quickly identify potential solutions and sources of value, required
Strong analytical and quantitative skills, including the ability to link product design and features to strategic objectives and use hard data and metrics to back up assumptions and recommendations, required
Strong interpersonal skills and ability to effectively communicate rationale and needed courses of action to engage diverse audiences and influence senior executives, required
Ability to adapt graciously to changing business conditions and priorities, required

149

Senior Digital Product Manager Resume Examples & Samples

Lead product development team to success, transcending reporting lines while generating a strong team culture
Manage the product roadmap, getting internal consensus and incorporating feedback from a range of sources to ensure the right features are delivered at the right time
Prioritise and effectively management development time to maximize return on investment
Ensure complex business needs are perfectly documented and reflected in product roadmaps and in the resulting products
Provide strong team leadership
Contribute to on-time, on-budget delivery of products

150

Digital Product, Manager Resume Examples & Samples

The Digital Manager, Consumer Digital Commerce will provide thought leadership and strategic direction in digital e-commerce for the business focusing on the Fido brand
Develop digital strategies and plans based on business objectives, insights, stats, facts and grounded through the consumer lens
Lead the digital commerce strategy that will contribute the unified touch experience strategy and framework
The product owner for Fido, who is responsible for overseeing online product development and management for automated buy and maintenance flows
Work x-functional to ensure all digital experiences are optimized across channels (Care, Retail, Online & Field)
Develop strategies and implement programs that maximize revenue, and commerce transactions
Lead and manage team responsible for all customer facing online marketing communications from plan to execution, to post launch analysis and optimization
Day-to-day operations management of the Fido digital properties
Manage the performance of online products, and applicable buy flows
Work with the performance measurement resources to implement and oversee analytics and KPI's for your respective initiatives
Partner with your digital channels team members to create synergies across all LOB's, Self-Serve and Support, Mobile, and Unified Touch Experiences
Responsible for driving and/or working cross functionally with all marketing/sales teams that need to be involved in your respective initiatives
Lead contributor for Fido to help elaborate on one Commerce Digital Strategy and experience for all channels, and Rogers/Fido brands to make sure that efforts are leveraged across the company
Lead the development of digital sales tools for channels (internal and customer facing channels)
Other adhoc roles and responsibilities as required
Creative ability with practical application for online channels

151

Junior Digital Product Manager Resume Examples & Samples

Supporting editing phase through the tools (CMS and Mailing tool)
Developing SEO Strategy and Analytics reports
Collecting user requirements specification and testing activities
Contributing to product-specific communication and online marketing activities
Developing activities for marketing, analyzing website flows and improving user experience based on analytics data
Supporting daily website operations across various project, wich include wireframing and mockup creating and test of improvements (Multivariate testing, A/B Testing)
Demonstrable experience in a similar role
Foreign Languages and literature, marketing and communication, liberal arts, management or Economics degree
Fluent in both written and spoken English
Strong interest in Digital marketing and related issues
Knowledge of current UX trends and best practices
Use of CMS tools and familiarity with responsive website technology
Management of analytics tools (Comscore knowledge would be a plus) and SEO Expert
Strong design skills: use of photo editing software (i.e. Photoshop) and wirefraimg / prototyping experience
Basic knowledge of development languages (CSS, HTML5, JSON), with a specific focus on Responsive websites
Strong eye for detail and strives for high level of accuracy

152

Senior Digital Product Manager Resume Examples & Samples

Serve as subject matter expert for all TSI properties, experiences and feature/functionality
Identifies areas of opportunity to improve/enhance TSI digital experiences to drive greater customer satisfaction and sales throughput
Develop tactics that enhance customer experience leveraging customer feedback, online trends, benchmarking, marketing/brand activities, click/usage data and tech advancements
Author business requirements; partner with execution teams to deliver projects
Conduct Acceptance Testing (UAT)
Define and refine web strategy across all focus areas, looking for continuous improvement of the client experience, by challenging the utility, the usability, and the interpretability of the present content and functionalities
Develops techniques that efficiently track and monitor overall product/program performance for the purpose of creating business intelligence that will guide and enhance current and future digital initiatives
Continuously drives new opportunities that enrich digital connectedness to consumers and retailers for assigned digital products/properties
Works with user experience and technology partners/teams to envision products that are usable and can be socialized and concept tested with audience members
Develops and socializes product vision, strategy, roadmap and key initiatives with stakeholders and teams
Work with relevant partners to optimize, set up, and productively use site and web analysis tools (i.e. Google Analytics, Omniture, SEO and related data and tracking tags, etc.). Create and distribute reports on site and selling Key Performance Indicators to drive sales and site improvements
Strong project management skills: attention to detail; create and manage timelines, key deliverables, dependencies, quality and timely delivery. Adept at managing multiple projects at once
Experience with outside agencies required
Must be familiar with evolving trends in open source software and best practices
In-depth knowledge of web-based usability and the analysis of online behavior
Vision and passion for creating online experiences for customers while building brands and business
High integrity, and facilitates open, honest communication
Excellent business communication skills, both written and verbal
Personal traits desired: strong interpersonal skills, team oriented, energetic, organized, self-directed, tenaciously drives for success
BS/BA Degree in Marketing, Business, E-Commerce or other related field
Minimum of 7-9 years of hands-on web site and digital program management experience, with a strong preference for E-Commerce experience. Ideally experience in a lean-team, fast growth, entrepreneurial environment

153

Digital Product Manager Resume Examples & Samples

Develop and launch new digital products and enhance/scale existing products
Lead the development of product strategy and vision supported by internal and external analysis
Develop and maintain product roadmaps based on team strategy and vision
Working with your engineering team, you will determine the best technical implementation methods as well as reasonable execution schedule
Manage data-driven prioritization and trade-offs among all product concerns (e.g. customer experience, business & technical performance, operational support load, etc.)

154

Digital Product Manager Resume Examples & Samples

Contribute to the strategic development and execution of the digital banking product roadmap
Evangelize user-centric design, leveraging user feedback from various channels
Manage existing features and actively lead the research, definition and development of digital enhancements to advance the product roadmap
Continually drive digital products towards a meaningful balance between user needs, business objectives and technical feasibility
Provide direction on the development, testing, and refinement of UX prototypes in an agile environment
Facilitate & drive solutions across the organization; working with legal, risk, operations, UX and technology teams to prioritize, deliver solutions that align with the corporate strategy
3-5 years of Marketing, Strategy and/or Digital Experience
Excellent product and creative judgment
Strong prioritization skills and ability to quickly re-prioritize in a dynamic environment
Organized, controlled, engaged, polished meeting management
Web analytics and testing
Content management
User experience
Experience with Consumer or Commercial lending required

155

Digital Product Manager Intranet & Collaboration Tools Resume Examples & Samples

A truly international working environment in a modern working location at our Global headquarters in The Hague
Create and own a collaboration tool strategy
Product management of several products including Sharepoint (knowledge sharing & Intranet) and collaboration tools (Confluence, Yammer, A-ha etc)
Trusted advisor in extranet design and development strategy
Own the entire feature/product lifecycle from strategic planning to tactical activities, sometimes in close collaboration with dedicated project managers
Drive the specification of requirements (user stories) and creation of concept definitions for current and future features by conducting research; communicating succinctly with stakeholders, users and customers and by analyzing user behavior
Apply evidence-based methodologies to drive continuous product improvement
Drive adoption of modern collaboration techniques (digital workplace) between both internal and external stakeholders. The position holder will be fluent in modern techniques such as enterprise social networking, document management with offline sync, instant messaging and desktop video conferencing
Effectively manage many different types of geographically dispersed stakeholders
Customer satisfaction as reported by our end users directly
Growth in adoption of product suite
Business value delivered from product suite
Adherence to a global strategy to ensure that our intranet and collaboration platforms are not a barrier to broader company initiatives

156

Digital Product Manager Resume Examples & Samples

Lead full life-cycle digital product development and management (from strategic definition, requirements gathering, through design, deployment, and enhancement)
Undergraduate degree or equivalent work experience
3+ years leading product management or digital solution development in mobile or web applications
3+ years in corporate business setting, including as a product manager, consultant, banker or analyst
Expertise in using both consumer qualitative insights and quantitative data to inform the digital development and enhancement process
BA / BS in Computer Science or a Business or equivalent practical experience
B2B2C digital product experience
Experience in healthcare, wellness, fitness or other consumer behavior change products
Experience is developing products in large complex organizations
Additional experience in one or more of the following areas: Mobile, User Experience, Technology Strategy, Information Architecture, Interaction Design
Experience developing prototypes and participating in innovation exercises
Ability to seamlessly alternate between dealing with highly technical teams and non-technical business teams
IOS and Android experience

157

Associate Digital Product Manager Resume Examples & Samples

Lead the definition, development, and deployment of new PBM Pharmacy mobile and overall digital capabilities that substantially enhance the consumer experience and address CVS Caremark’s strategic and financial objectives
Partner closely with key stakeholders across the business, clients and IT to define the product vision, strategy, and supporting metrics required to deliver and to ensure timely and accurate implementations that result in a best-in-class mobile and overall digital experience
Help define and provide input to build the PBM mobile and overall digital product roadmap and ensure consistency across mobile, desktop and messaging member experiences
Drive the scoping and definition process for new mobile web and app capabilities as well as other digital platform capabilities including business cases, product specifications and prototyping
Ensure the mobile experience is optimized for members to drive utilization and retention
Work closely with engineering, UX, pharmacy operations, legal, marketing, customer service, PR, and executive teams to bring new digital products to market, develop and grow business opportunities
Collaborate with technical, creative and business stakeholders to ensure timely and accurate product implementations
Leverage digital optimization team capabilities to drive improvements and partner with marketing team to devise and implement appropriate plans to achieve utilization and conversion targets
Create and maintain a detailed production support dashboard to ensure new and existing functionality is providing the best possible member experience

158

VP Digital Product Manager Resume Examples & Samples

Serve as an Agile product owner of both the ChasePay iOS and Android mobile applications
Work with development teams to create feature requirements, prioritize backlog , review progress, and understand impendiments
Recommend implementation roadmap to incrementally deliver new functionality to the customers in an Agile manner, while gradually building on the foundation to deliver more sophisticated capabilities through a customer centric approach and innovation
Assess technical implementation options in terms of cost vs customer and business value
Identify existing gaps, optimizations and future opportunities for the product and capabilities needed for effective operationalization of the product
Provide clear vision and scope documentation, use cases, workflows, wire-frames, design and product requirements, and other materials as needed to support technical design and development
Manage cross-impacted initiatives and stakeholder communications to ensure business needs are met
Drive planning, execution and go to market strategies for new payment services
8+ years of product owner or product manager experience as well as record of individual technical achievement
Strong experience with designing and delivering highly technical and complex large-scale products
Expertise in defining and building out product roadmap
BS or MS in Business Management, Computer Science or comparable field of study

159

Senior Digital Product Manager Resume Examples & Samples

Utilize industry research, competitive benchmarking, emerging trends, data/analytics, and voice of client insights to establish the digital product strategy/roadmap. Champion strategy to attain buy-in from stakeholders
Prioritize product enhancements/capabilities and business initiatives. Follow a cyclical process of idea generation, back-of-envelope opportunity sizing, financial benefit estimation, and business case development. Ensure investment is in alignment with the digital product strategy/roadmap and has the proper balance of tangible financial return and soft client experience benefits
Deliver new and enhanced digital capabilities to the marketplace. Lead product development activities throught the execution lifecycle, including: scope/requirements definition, design/development support, change management (communications and training), marketing, and support readiness
Establish metrics to track initiative benefits realization and key performance indicators (revenue, expense, adoption, efficiency, etc.)
Execute solid product management practices, particularly in the digital client experience space. Understand client behaviors, position and structure products, set prices, and deliver expertise to the marketplace in the form of thought leadership (whitepapers, speaking engagements, etc.)
Partner closely with cross-functional stakeholders to achieve Key Total Treasury goals including: product manager peers, product analysts, sales, technology, operations, contact center, marketing, legal, compliance, risk, and third party providers
Conduct R & D and innovation within the digital product line
Support Enterprise Commercial Payments Sales Staff with their client acquisition, cross-sell, and/or retention initiatives by providing product expertise, insights based on data analysis, training, and product marketing collateral

160

Associate Digital Product Manager Resume Examples & Samples

Professional experience in agile technology-related or user experience analytical role, including marketing, market research, digital strategy, support operations, and/or consulting
Proficient with analytical and presentation tools, including Excel and PowerPoint
Excellent written and verbal communication skills, with the ability to manage stakeholders with compassion, confidence and exceptional clarity with regards to the product strategy and overall mission for your customer
Understanding of the following terms and their context for development would be beneficial: XML, JSON, SQL, HTML, REST or SOAP and HTTP
A naturally creative thinker, with a range of interests, comfortable talking about colour values and pivot tables
Be willing to take risks and share fresh perspectives
A sense of urgency and enthusiasm in developing a best in class product
Both quantitative and qualitative insights
Maniacal attention to detail
Continuously strives for improvement and excellence

161

Senior Digital Product Manager Resume Examples & Samples

Be the product manager & owner for our new 4 Sight2.0 calibration manager software platform. Successfully oversee the development of this major NPI programme and its commercial launch. Ensure both deployment and technical evolution are a success and achieve their target sales. This includes owning pricing and margin for the product
Drive greater adoption of new digital technologies across the whole pressure product range including within our services business. This could involve implementing digital technologies within existing hardware products, creating new hardware products that are digitally enabled or creating new digital services and solutions
Act as a source of knowledge and advice on digital technologies for the pressure business globally
Understand what digital services and solutions our customers need and will require in the future
Drive a global digital strategy supporting the annual pressure business strategic growth plan (Growth Playbook) in conjunction with region P&L leaders, product pillar leaders, fulfilment organizations, marketing & engineering; aligning digital capabilities with market conditions to achieve product line growth & profitability objectives
Based in Leicester, UK with travel up to 20% of the time and international travel required
Partner with marketing & sales team to develop internal/external messaging around digitalisation of new products
Masters or Bachelor degree in Engineering or science based discipline or equivalent knowledge and experience. Experience in software especially welcome
An understanding and willingness to learn typical customer applications for the Druck range of test tools, portable calibrators, pressure controllers, pitot static testers and calibration software
Work to deadlines and respond effectively to demanding customer requests
An understanding of calibration and uncertainty budget calculation
Fluent English with good communication skills and able to present to a group
An understanding of product technical regulations and standards (TRS)
Ability to produce a technical proposal
Excellent knowledge of digital technologies and how digital can be leveraged in a product environment including software and hardware
Strong product management and product leadership
Strong commercial understanding
Demonstrated leadership & ability to influence in a cross-functional, matrix team environment
Strong oral and written communication skills, able to deliver executive level presentations
Proven analytical skill set & strategic mind-set
Proven success in a role requiring process & service management skills
Must be a self-starter, able to work independently with high level of accuracy

162

CIB Markets Execution Team Digital Product Manager VP Resume Examples & Samples

You are able to work effectively alongside a wide range of internal partners including business owners, technology, operations, legal & compliance, marketing & sales
You have experience in organizing, conducting and analyzing client needs. You bridge the technical and business worlds, ensuring we are building the right products with a combination of market/user/competitor research and metrics
We follow a user-centric design-led approach to create impactful and commercial products and you should expect to advocate these Product Management principals with all types of audiences
You should have experience in Product Management discipline doing business analysis, market/user research, ROI evaluations, project management, business and project plans
You question current processes and are curious, ask a lot of questions and propose solutions on how to improve the current situation. You push the status quo and are able to strategize, plan and execute on your visions
You have a commercial mindset with excellent communication skills
You are preferably a Markets/Financial products expert, or have a good foundation in finance with the curiosity to quickly pick up subject matter expertise

163

Digital Product Manager Resume Examples & Samples

Translate the roadmap into detailed requirements and work with user experience/design, engineering and QA to ensure they are implemented correctly
Collaborate with internal partners and communicating within the cross-functional team and on behalf of the team to stakeholders and executives
Analyse the competition and keep abreast of new technologies to ensure that our digital experience is constantly being critiqued and improved on
Able to multi-task various projects and tasks at one time
Able to meet deadlines and work under pressure
Demonstrable experience of gathering and analysing business requirements, customer feedback, as well as product usage information
Ability to clearly prioritise and make decisions on requirements and deliverables in a rapidly changing environment
Agile delivery and business planning methodologies
Working with and managing stakeholders from all levels across the organization
Experience working in a digital team in the Retail or Media industry

164

Digital Product Manager Resume Examples & Samples

Think strategically to translate a vision of consumer experience to digital processes and requirements
Support short and long term operational/strategic business activities through analysis
Develop and implement effective/strategic business solutions through research and analysis of data and business processes
Create End User Stories and Business Requirements
Triage web and mobile production issues
Partner with OptumRx User Experience, IT and Operations Teams as well as multiple teams across the broader Optum and UHG organizations
Present product demonstrations to key stakeholders and clients
Create stakeholder and client presentations
2+ years of experience working directly with consumer facing digital products, including websites and mobile applications
2+ years of work experience presenting to internal partners and / or external clients
5+ years of experience gathering and documenting user stories or business requirements
2+ years of experience with process evaluation and improvement
Ability to problem solve including multiple priorities and research conflicting and/or inaccurate data
Knowledge of Content Management Systems
3+ years of experience in financial analysis

165

Digital Product Manager Resume Examples & Samples

Perform detailed competitive analysis and stay on top of changes with both
Develop business requirements for online and mobile platforms and ensure
5-8 years of digital product management experience, preferably in the financial

166

Gcg-digital Product Manager Resume Examples & Samples

Identify key business priorities and customer pain points to create a digital product road-map
Manage product definition, design, build, deploy, and tracking cycles in partnership with the relevant stakeholders across Business, Design, IT, Marketing/Sales
Own the associated KPIs

167

Digital Product Manager Resume Examples & Samples

Determine, report and analyze key performance indicators to track the impacts of the self-serve initiatives across all channels
Identify and lead product portfolio planning (e.g. business case development, operational requirements, cost & pricing analysis, and product scope definition)
Practices digital thought leadership, Agile methodology, and change management processes
Conceptualize, develop and define product/project business requirements
Intake & manage requests for BAU changes from various cross-functional teams
Minimum 7+ years of online and wireless channel experience within the telecom industry
Holds self-accountable for achieving established performance objectives
Experience in the implementation of web capabilities
Beginner /intermediate knowledge using Omniture (Adobe Suite) is required

168

Digital Product Manager Resume Examples & Samples

Determine, Report and Analyze Key Performance Indicators to track the impacts of the self-serve initiatives across all channels
7+ years of relevant digital experience in a fast paced environment (Telco experience is an asset)
Own & prioritize strategic roadmap for digital billing & payments
Intermediate knowledge using Jira/Confluence is highly recommended

169

VP Digital Product Manager Resume Examples & Samples

5 - 10 years of related experience is required
Bachelor's degree or equivalent experience is required
Experience with Agile methodology
Working knowledge of online content management tools - preferably Adobe Experience Manager
Excellent verbal and written communications skills with all levels, and types of groups
Good understanding of inter-organizational dynamics
Relies on experience and judgment to plan and accomplish goals
Usability, information architecture or content and design experience is required
Strong people skills to manage our internal customers’ requests
Experience with the Internet and/or Internet-related development and design
A minimum of five years project management experience preferred
Excellent multitasking ability to coordinate multiple projects, facilitates meetings across business lines and vendors, and meets both scheduled and unscheduled deadlines
Strong analytical, problem solving, decision-making and leadership skills are essential
Works under minimum direction and uses independent judgment in decision-making
Must possess excellent computer skills, including working knowledge of project management tools, website content tools, and flowcharting
Strong knowledge of HTML and JavaScript skills are required
Presentation/facilitation skills desirable
Must work well in a geographically dispersed team environment

170

Digital Product Manager, Senior Resume Examples & Samples

Develops detailed business requirements, feature definitions and implementation plans for Digital/Native Solution’s capabilities. This may include gathering information needed to build the business case as necessary from cross-functional teams across the organization
Consults with business partners to understand current and future business needs requiring multi-platform solutions
Collaborates with the team to manage a product roadmap and assists with prioritizing the product backlog and release management
Continuously leverages data-driven problem solving skills to understand and report on key performance indicators. Generates meaningful insights to inform experience improvements
Serves as the subject matter expert for Digital/Native Solutions and to provide support in solving business problems and/or escalated production support issues
Collaborates with marketing and other stakeholders to determine effective strategies for achieving digital/native goals. Collaborates with vendor/data provider/partner as it relates to assigned capabilities applicable
Participates in new product/concept development sessions
Performs functional capability demos and presentations for internal and external clients
Minimum of 5 years as a Product Manager with proven success in solving business problems, developing new products, capabilities, or concepts, and defining forward-looking capability development plans
Experience in consumer digital/native communication methodologies and responsible for best practices
Minimum of 2 years or related business experience in go to market/product launch activities including working with clients and sales teams
Proven ability to coordinate several projects simultaneously
Excellent verbal and written communication skills. Must be able to effectively communicate to both technical and non-technical personnel at various levels in the organization
Ability to work in a fast-paced environment and adapt to change
Proven ability to support initiatives across functional areas
Fast learner with a proven ability to work independently, meets deadlines, and prioritizes workload
Ability to seek out an answer or solution when one may not be readily apparent
Understanding of product management and life cycle marketing from concept to launch to decline and migration/sunset strategies
Alliance Data offers a competitive salary and a comprehensive selection of benefit options including 401(k)
Alliance Data will consider for employment qualified applicants with criminal and credit histories in a manner consistent with all applicable laws
Alliance Data is an Equal Employment Opportunity employer
Alliance Data participates in E-Verify

171

Arity Digital Product Manager Resume Examples & Samples

Create, drive and execute product strategy for one or more Sensor products in the Arity Platform product portfolio
Use metrics to measure the success of your efforts and to inform overall product strategy
Engage in hypothesis generation and discovery/test & learn activities to learn more about your customers, validate assumptions, and determine product investments
Manage a product backlog, create effective user stories and provide timely stakeholder updates on development iterations
Ensure the successful execution of agile rituals to support highly iterative development and learning loops
Contribute to our learning culture by coaching and/or mentoring members of the cross-functional organization
Partner with Product Marketing Managers to develop and execute internal and external communications related to your product and/or portfolio
5-10 years relevant new product or technology development experience working in a fast-paced environment
Entrepreneurial with experience shipping modern software, preferably in a SaaS, IoT, Advertising or Mobility company/market
Experience writing/coding software, particularly mobile (iOS and Android) and/or IoT a plus (this may help with customer empathy as one of your key personas will be software development engineers)
Ability to be self-directed and to proactively anticipate problems & to address with innovative solutions
Understanding of and experience working in a KPI-driven environment using Agile/lean development methods
Undergraduate or Masters degree in computer science, engineering or business, with related work experience developing modern software platforms

172

Digital Product Manager Resume Examples & Samples

Sets and manages vision and roadmap for the Business Services Self Service experience
Works closely with engineering and experience design to ensure feature launches
Attends daily stand ups with working groups
Works in an agile framework, writes user stories, drives grooming sessions and prioritizes backlog
Collaborates with cross-functional teams to launch new services, features and enhancements on time and within budget, with a lens for stellar and innovative customer experiences
Directs the product planning and scheduling process according to sales volume, inventory requirements and materials availability

173

Associate Digital Product Manager Resume Examples & Samples

Help define and provide input to build the PBMdigital product roadmap and ensure consistency across mobile, desktop andmessaging member experiences
Drive the scoping and definition process for newmobile web and app capabilities as well as other digital platform capabilities
Work closely with engineering, UX, pharmacyoperations, legal, marketing, customer service, PR, and executive teams tobring new digital products to market, develop and grow business opportunities
Demonstrate digital optimization teamcapabilities to drive improvements and partner with marketing team to deviseand implement appropriate plans to achieve utilization and conversion targets
Create and maintain a detailed productionsupport dashboard to ensure new and existing functionality

174

Digital Product Manager Resume Examples & Samples

Plans, organizes and coordinates the design and delivery of Digital Products
Conduct research and analysis to identify latest trends in digital technology; assess implications to Liberty Mutual and identify action plan
Create Product vision, strategy and business cases to build digital offerings that improve user experience and accomplish business objectives
Lead and collaborate with business and IT partners to develop the capability
Monitor and manage product performance through effective metrics and analysis while making recommendations
Provide status updates and communicate key messages to senior management and stakeholders
Effectively utilize our VoC and customer-centric philosophy on designing and optimizing products
Bachelor's degree or equivalent training required with an MBA preferred
7+ years of relevant and progressively more responsible experience within a digital product driven organization
Insurance experience is not required in this role
Ability to work in a fast-paced environment and work on multiple priorities required
Strong detail orientation
Experience delivering customer centric strategies

175

Digital Product Manager Resume Examples & Samples

Digital experience
Strong communication and relationship building
Experience with Agile Methodology

176

Senior Digital Product Manager Resume Examples & Samples

Gather and prioritize business requirements from external (clients) and internal (GE product companies) and translate into development/testing/documentation/deployment requirements
Set and execute the strategic direction and roadmap for the product in order to meet defined business goals
Continuously monitor competitive landscape and identify opportunities to develop, partner with or acquire companies/technologies that will accelerate GE’s market share
Develop business cases to justify planned developments for presentation to management
Work with Development to define/refine product requirements required to exceed customer expectations and outpace the competition in the workflows that matter to clients under current and future industry conditions
Work with Marketing to refine external and internal messaging around the product accentuating its strengths in the market relative to competition and refine pricing model as the product and associated service offering evolves
Work with Commercial Operations (Sales) to refine the written RFI/RFP/proposal process assuring accuracy of proposals prior to submitting to customers
Work with Sales to match competitive strength to client profiles to grow revenues of software
Technical presentations with an emphasis on value to clients and develop/deliver industry white papers and conference presentations
Lead post-mortem reviews on releases and deployments to ensure continuous improvement in product and service quality
Track and provide report out on specific business metrics established by management
Present high-risk projects to Management for discussion and approval prior to quotation especially where specific development will be required
Bachelor’s degree from an accredited university or college in Engineering
Minimum 5 years in the upstream O&G industry
Ability to interact at all levels of the organization and with other GE businesses
Focused on growth with a strong track record and ability to distinguish between “nice-to-haves” from improvements that will drive growth and customer satisfaction
Ability to define value specifically for different technology stakeholders (engineering, operations, management, IT)
Experience in Process Engineering and Optimization, Reliability Management, Integrity and Compliance is preferred
Knowledge of SCADA, control systems and telecoms also desired
Positive and inquisitive

177

VP Digital Product Manager Resume Examples & Samples

Lead large, complex, and highly-visible initiatives that have significant financial, reputational or regulatory risk
Requires deep and broad subject matter expertise (and the willingness to learn / dive into new content areas)
Provide primary management, leadership, influence and oversight to ensure alignment to strategic roadmap objectives – while building a collaborative environment with business leads, IT, and other partners
Assist business units by acting as the digital thought leader for strategic roadmap activities: turning strategic plans into programs, identifying project framework, defining resource needs, and navigating demand / resourcing processes
Direct cross-organizational teams through product lifecycle from ideation thru delivery, including executive approval, program / process management, and quality and timely completion of efforts
Execute each program in the strategic portfolio, including quickly escalating key issues/recommendations to Senior management for resolution
Identify program-level dependencies, resourcing gaps, key issues and present recommendations for resolution
Demonstrate superior judgment to mitigate risk, and fosters an environment where risk/control issues are escalated and trends are anticipated and identified
Build a cohesive team through strong communication, team involvement, and strong leadership
Communicate effectively with Senior leaders to enable collaboration, decision-making, and transparency
8+ years in product management, digital transformation, or related experience
Prior experience in financial services industry preferred; Consumer Banking a plus
Experience managing new product launches / transformation efforts
Experience managing complex business demand processes, technical programs, and third parties
Strong executive presence; comfortable interacting with and presenting to all levels of management
Strong ability to analyze opportunities & problems, recommend solutions, and communicate effectively & confidently (both verbal and written)
Strong influencing and partnership / collaboration skills to drive cross-functional teams
Ability to productively work in a matrix management organization
Bachelor’s degree required with strong academic credentials
Positive, team-oriented attitude and inspiring leadership skills a must
Comfortable with leading change management
Travel requirement: approximately 25%

178

Digital Product Manager Resume Examples & Samples

Responsible for day to day management of the Chase Digital Products Products and Services that impact Business Banking customers
Strategic product development and developing integrated experience for business specific services within the Digital platform
Roadmap planning and pipeline management of features and functionalities and their prioritization based on customer impact
Understanding the competitive landscape, innovation and new technologies in the marketplace and leverage them for strategic initiatives
8+ years of product management experience with diverse project and product management roles
4+ years of hands-on technology implementation experience in high tech, fintech or financial services industry
2+ years of retail, business banking or merchant services experience
2+ years of experience with Digital and Mobile products and services
2+ years of experience with financial services products specifically merchant services/payments
Ability to understand the needs and pain points of Business Banking customers and the banking teams that support these customers
Startup experience is a plus
Design thinking and ability to build and design an integrated customer experience across products
Keep up with industry trends, technology & fintech innovation, competitive landscape of digital services
Ability to build and work together with cross-functional teams, sell ideas, and deliver results against deadlines
Analytical abilities to identify and solve complex problems and able to develop solutions and communicate to the organization in an actionable manner
Ability to analyze product operational, marketing, and financial data and develop programs that enhance profitability
Ability to clearly communicate at all levels of the organization, including executive management
Humility and the ability to lead by example
MBA or comparable Graduate Degree preferred
Undergraduate degree with technical or business-related courseworks

179

Digital Product Manager Resume Examples & Samples

Demonstrates basic knowledge of digital products and emerging technology platforms, applications and standards
Developing knowledge of data analysis and research techniques
Basic knowledge of Project Management/agile scrum process and agile product owner role

180

Digital Product Manager Resume Examples & Samples

Define requirements for how a prospective customer registers and signs up online, becoming a paying subscriber
Work with cross-functional teams to identify business problems, and construct high-level product epics, features and user stories features
Work with analytics and UX teams to aggressively test and optimize improve site conversion funnels
Define new site functionality that leverages and integrates data and applications such as marketing automation, CRM, analytics and tracking systems
Utilize a portfolio of customer insight tools including survey tools, usability tools, analytic platforms, testing tools
Own development of success metrics (conversion, revenue) to assess enhancements and track and communicate progress accordingly. Proactively make recommendations based on where the initiatives are meeting, exceeding, or missing key performance indicators (KPIs)
Proactively manage and prioritize a backlog according to business value, complexity, and expectations
Other special projects, as assigned
College degree and/or equivalent combination of education and experience preferred equivalent
3-5+ years of product management work experience
Experience with digital optimization and testing, preferably on purchase funnels, improving conversion rates and reducing friction through complex flows and landing pages
Experience defining requirements for complex login, registration and purchase flows across mobile and desktop devices, ideally for a paid subscription model or related ecommerce business
Agile product development background with knowledge of Waterfall or other project management methodologies
Digital product management experience with accountability for financial, customer, and other commonly understood industry benchmarks for success
Mobile app optimization and understanding of mobile payment capabilities and limitations a plus
Active listening, superior written and oral communication skills
Outstanding multi-tasking ability and project management skills
Ability to absorb complex, ambiguous requirements to rapidly organize them into structured requirements and user stories prioritized based on data and impact
Varied usability, qualitative and quantitative testing experience with knowledge of survey platforms, A/B and multivariate testing tools, Adobe Analytics, Google Analytics or similar analytics platform

181

Executive Director Digital Product Manager Resume Examples & Samples

This role requires someone who can think strategically; translate strategic objectives into tactical plans; and be comfortable understanding and managing the details
Lead integration of all efforts for implementation of Digital’s Accounts and Planning agenda
Be well-versed in all deliverables on the product roadmap and the requirements to drive them
Be able to lead a team of experience professionals who have a diverse set of responsibilities and a variety of areas of focus
Be able to work closely with cross-functional stakeholders to define a long-term product roadmap, identify new features, and ensure that delivery of the product is timely, of the highest quality and in line with cost targets
Be able to communicate at a detailed and at an executive level on both strategic and tactical items
Recommend ways to deliver origination products and services with impact is a must-have for this candidate
12+ years of product management or related experience
Strong leadership, communication, and prioritization skills
Strong presentation skills and ease with effective communication with all levels of management and partners from a variety of business functions
Collaborative, with flexibility to work with different teams in Digital and across firm
Experience with Agile implementation

182

Digital Product Manager Resume Examples & Samples

Serve as a digital product lead for BLACK+DECKER (B+D) brand, including day-to-day operation, management, and optimization across BU and cross-functional support teams
Manage large scale connected (IoT) product projects from initiation to execution, including gathering stakeholder requirements and feedback and ensuring on-time, on-budget delivery
Coordinate with BU Marketing teams to gather requirements, prioritize and translation into Epics and User Stories
Collaborate with BU Product Managers, Digital Product Managers, Engineering Program Managers and Mechanical/Electrical/Software Engineering teams on coordinating the physical and digital elements of the connected product(s)
Ensure digital considerations are represented throughout the BU’s development milestone process
Monitor, analyze and leverage data analytics to increase product sales and maximize user experience
Assist in the creation of KPIs, as well as track the performance of apps against those KPIs
Instill strong leadership and build a culture of digital creativity and customer-focus in the Digital Experience team and beyond
Educate cross-functional team members and business leadership on new digital technologies and strategies

183

Digital Product Manager Resume Examples & Samples

Partner with the Spectrum Networks editorial/content team to support and build digital initiatives that inform, educate and entertain visitors coupled with a monetization strategy providing advertisers a unique opportunity to reach a valuable audience
Plan, design and execute ad solutions (e.g. native, pre-roll, high impact banners, etc.) that generate premium revenue, while being hyper-cognizant of impacts on user experience
Document detailed product requirements in accordance with managing the short-term & long-term roadmap inclusive of site improvements and additional revenue related capabilities
Lead ongoing communications, meetings, and status reports to build rapport, transparency, and maintain pursuant healthy relationships among key stakeholders
Collaborate with the Spectrum Reach product marketing team to define key value proposition, maintain relevant sales collateral and other product release activities for ad sales enablement
Manage release schedule for areas of product responsibility to deliver committed scope, on schedule and with the highest possible degree of quality
An expert in one/more: multi-platform (web/mobile/etc.), video/ad products, analytics, Native, Sponsorships, and Data revenue streams
Understanding of and experience with TV, digital campaigns, 2nd screens and KPIs
Proven knowledge of digital media ecosystem with experience in audience data selling
Open and highly collaborative mentality with strong interpersonal skills and able to work with senior management and strive in fast-paced environments
Bachelor’s degree in Engineering, Computer Science or Marketing or related field
Excellent verbal and written business communication skills and proficiency in analytical thinking and problem solving

184

Digital Product Manager Resume Examples & Samples

Gather and prioritize inputs from market analysis, sales demands, and team ideas to ensure that the roadmap matches the market requirements and we are competitive and building the right things at the right time
Write detailed business, functional requirements and specifications and work closely with the development team to design and build the correct solutions- carry out functional testing of developed solutions
Create product documentation and marketing collateral for sales, prospects and customers
Participate in the sales calls (if needed) by demonstrating product features and presenting the product roadmap
Provide professional expertise and product knowledge to internal groups (Sales, Professional Services, Training and Documentation), customers and partners

185

Senior Digital Product Manager Markets Execution CIB VP Resume Examples & Samples

You have a view on what it takes to build a scalable digital platform, shared components and services (personalization, search, alerts etc.) that can serve multiple distribution channels (mobile, web, desktop, api)
We follow a user-centric design-led approach to create impactful and commercial products and you should expect to advocate these Product Management principles with all types of audiences
You are highly motivated and eager to roll up your sleeves and build things. In the end, what matters to us is that when something needs to get done, people usually come to you

186

Digital Product Manager Resume Examples & Samples

Managing the entire Digital product life cycle from strategic planning to tactical activities making use of the Pragmatic Marketing Framework
Specifying market requirements for current and future products by conducting market research in conjunction with Product Marketing and the Business Analysts; this will be supported by visits to customers, trade shows, customer events
Mindful prioritization of engineering efforts to balances needs of existing customers with our desire to enter into new markets and market segments
Developing and implementing the go-to-market and release plans, working with all ParTech teams to execute
Collaborating with all Point of Sale Software and Hardware product managers within ParTech to build unified hospitality solutions
Approval of all user story acceptance criteria and feature performance and appearance during the demo phase of delivery
Consideration and negotiation of partner relationships for our Digital product

187

AVP Digital Product Manager Resume Examples & Samples

5 years experience in Credit Card Business or Consumer Finance
Developed and managed product/customer experience roadmap for digital/marketing/finance organization
Managed tech teams to deliver on a product/capability roadmap
Marketing or Finance Industry experience

188

Digital Product Manager Resume Examples & Samples

Liaison between business & technology teams. Ability to have conversations with stakeholders and understand the spoken requirements and then ask the right questions to glean previously unknown, unspoken requirements -- be proactive in requirement gathering and connect the dots with other ongoing projects to form the product vision & strategy
Serve as a Product Owner for two scrum teams. This includes translating technical and business requirements into user stories for the dev teams to implement, prioritization of user stories for current and future sprints, work closely with Devs & QA during the development cycle to ensure your products are developed, tested appropriately, and ultimately ready for deployment, evangelize the work of the team, and assist with any impediment resolution
Collaborate with leadership, technical architects, product owners, and development teams to create product roadmap
Facilitate awareness among the other development teams off the purpose of your teams and your product roadmaps
Facilitate the team in defining proposals for addressing department needs and big data needs
Solicit feedback from stakeholders to ensure that solutions are valuable and appropriately scoped
Inspire and motivate the team to deliver innovative solutions with an appropriate sense of urgency
When applicable, work with and manage vendors that support or will support your products, including: defining any deliverables from a contract perspective, driving vendor timelines that coincide with any project goals, and ongoing management of the relationship
Act as an ambassador for the products internally and externally, and as the primary contact for queries related to the products
Be willing and able to work on projects of all sizes and importance
5-7 years of digital product experience, strongly preferred
Minimum BA/BS degree
Experience working in an Agile/Scrum environment
Working knowledge of programming best practices, software development lifecycle, and web, windows service, data transport, and data storage technologies (for BEAST)
Data Analytics experience. Data Storyteller experience, strongly preferred
Experience understanding and communicating highly technical requirements to technical and non-technical audiences
Experience working in the financial services industry, specifically brokerage, is a plus
Exceptional project management skills, with proven experience delivering large projects involving complex technical requirements
Comfortable working under pressure in a fast-paced, cross-functional environment
Strong focus on relationship building, with the ability to manage up and down as needed, driving change and consensus across the organization
Excellent verbal and written communication skills, with the ability to present to senior leadership & business partners and process feedback constructively
Collaborative team player and desire to have fun is essential

189

Digital Product Manager Resume Examples & Samples

Develop marketing campaign plans to achieve the sales goals for the Forte Ecosystem
Collaborate with Brand Managers to execute end-to-end multichannel marketing campaigns and webinars to generate high quality leads, to drive sales opportunities and ultimately revenue
Identify trends and insights, and optimize spend and performance based on the insights
Brainstorm new and creative growth strategies
Execute against approved campaigns, produce reporting about those campaigns, and execute enhancements based on analytics
Leveraging our analytics across platforms to make strategic recommendations for the marketing team
Collaborate with the Web Developer and Designer to optimize our websites
Collaborate with content marketing and creative services to craft compelling messaging and build effective campaigns which increase awareness, generate leads and drive conversion
Collaborate with marketing team to develop and implement new ideas and campaigns
Digital Media Planning: Partner with Media Planning agency to ensure Brand teams have the strongest possible digital media mix across all channels. Identify opportunities to drive efficiencies in marketing spend and new opportunities to accelerate brand growth
Digital Measurement: working with outside agencies, internal research/data “owners” and others in order to guide the development of custom reporting and analysis dashboards to optimize campaigns
Develop Organizational Digital Marketing Capabilities: Identify opportunities for strengthening Abbott’s digital marketing capabilities and collaborate with Agency Partners and industry experts execute training programs that inspire greater digital marketing programs
Bachelor’s Degree required, MBA or other related graduate-level degree is preferred
3+ years of multichannel marketing experience, including online promotion (SEO/SEM/display), lead generation, web, mobile, social, relationship marketing, call center, non-personal promotion and field promotion channels. Multimedia /multichannel agency and vendor management experience
Experience in pharmaceutical healthcare professional marketing
Evidence of strong analytical skills, project planning and organizational skills required
Multitask oriented

190

Digital Product Manager Resume Examples & Samples

Product support/escalation and resolution
Product roadmap and release schedule
KPI analysis
Wireframing/Prototyping
Technology evaluation

191

Petrochemical Digital Product Manager Resume Examples & Samples

Identify external parties, like EPC, process owners, system integrators that will contribute to complete the product
Ensure development of products is managed on time, on budget and in line with customer needs
Oversee execution of the apps and analytics functional strategy, integration and deployment of end user features in conjunction with engineering teams and non-functional requirements
Work with multiple stakeholders (internal & external) to define the overall scope of their work and define the Quality metrics needed to monitor the performance of the ongoing work
Very strong experience in equipment and/or plant engineering roles
Analytics development experience
Basic understanding of Agile development techniques

192

Midstream Digital Product Manager Resume Examples & Samples

Lead definition and evolve apps and analytics specification to support the long-term product vision
Drive organic vs inorganic strategy on product development
Managed new and existing partners to define collaboration model and have discussion on IP sharing, commercial models
Support the commercial team to sell the product and responsible to catch loopbacks form the customer success/commercial team to readjust product specs

193

Digital Product Manager Resume Examples & Samples

Be a lead contributor for Fido to help elaborate on one Commerce Digital Strategy and experience for all channels, and Rogers/Fido brands to ensure that efforts are leveraged across the company
Provide thought leadership and digital strategic direction in e-commerce for the business focusing on the Fido brand
Lead development of digital commerce product roadmaps, backlogs, and execution plans based on business objectives, insights, stats, facts and grounded through the consumer lens
Manage day-to-day operations of your Fido digital products
Develop and oversee online marketing programs that support new launches for Brand Programs, Product & Service Launches, and campaign management
Be accountable for tracking digital revenue targets and the performance of your digital products and online commerce transactions. Work with the performance measurement team to implement and oversee analytics and KPI's for your respective initiatives
Partner with your digital channels team members to create synergies across all LOB's, Self-Serve and Support, Mobile, and Unified Touch Experiences for Rogers/Fido brands
Minimum 5-7 years of relevant online/digital experience in a similar role, such as Product Owner or Product Manager
Strong self-management, self-pacing, and organizational skills
Strong communication (written and oral) skills and negotiation skills, in both English and French
Experience working in an Agile environment is a strong asset

194

Iconnect Digital Product Manager Resume Examples & Samples

Experience in managing/supporting an employee intranet and a firm grasp of digital disruption and innovative product development
Must have some mobile or tablet app experience and have a keen understanding of the commonalities and differences between web and mobile products
Strong working knowledge of digital/web analytics in one or more web analytics tools (e.g. Adobe Insights, Site Catalyst, Google Analytics, etc.)
Strong understanding of website tagging methodology
Experience developing personalized experiences on websites (i.e. Segment creation)
Understanding of current and emerging IT products, services, processes and methodologies
Understanding of Mobile development, responsive frameworks and associated testing methodologies/tools
Candidate should be a Change Leader and be comfortable bringing new ideas to the team that align with The Hartford’s strategic growth and vision
Proven analytical and writing skills to produce systems development requirements
Ability to apply the appropriate knowledge and techniques necessary to draw out requirements completely and accurately from stakeholders
Expert communication is essential, must be able to listen and understand the question and develop and deliver clear insights to various roles from developers to other stakeholders
Develop communication content, both specific and broad, for system changes being implemented in production
Ability to effectively interact with all levels of the organization (e.g. entry level end-user through to Senior Management) and demonstrate strong leadership skills
Acts as liaison between the business and IT
Possesses functional knowledge and skills reflective of a competent practitioner with the ability to deliver on work of high technical complexity
Effectively handle work load by managing priorities and communicating to all necessary points of contact on a regular basis
Understands sound project management methodology
Self-motivated and results-oriented with the ability to work in a team environment and independently
Experience with developing estimates and prioritizing deliverables
Excellent organizational and time management skills with the ability to adjust to changing priorities in a fast-paced environment
Bachelor degree in Marketing, Computer Science or a related discipline and at least three or more years of diverse work experience, or an equivalent combination of education and work experience as a Marketing/Business Analyst or Project Manager
3+ years digital marketing, web, or software industry experience
Knowledge of Web/Software development experience a major plus
Web analytics and/or SEO experience preferred
Tiered application knowledge a major plus

195

Digital, Product Manager Resume Examples & Samples

Manage a small team of product manager-business analysts
Assess existing product offering and competitive landscape to develop the
Direct management experience
Well-formed financial services and wealth management industry perspective,
Strong aptitude for collaborating with others to generate new, innovative ideas

196

Digital Product Manager Resume Examples & Samples

Create a core set of performance KPI’s to measure the commercial and operational performance of LIFT
Create a cohesive product strategy that delivers against KPI’s
Create a clear reporting framework that communicates effectively at every level of the organization
Create product and feature roadmaps that support the accurate forecasting of future project needs & ROI
Co-ordinate the definition, development, test and launch of new LIFT projects across multiple territories
Support the requirements gathering, design, implementation and testing streams
Support and maintain existing projects, as and when required
Lead collaboration efforts between multiple stakeholders across multiple territories
Lead negotiation efforts robustly, but with diplomacy
Act as product ambassador for LIFT both internally and externally
Support product marketing efforts

197

Digital Product Manager Resume Examples & Samples

Lead the strategic and operational development of Digital Support tools
Manage the development and strategic roadmap for the Smartcam product, Verizon’s video engagement tool
Lead the strategy and execution of integrating Digital Support content and tools into other customer touchpoints
Work with the Internal Search team to integrate Support content and tools into a streamlined search experience
Identify and drive new ways Support content and tools can be leveraged within existing and future customer engagements
Manage a partnership with multiple IT teams in product development and optimization
Lead awareness campaigns educating Verizon stakeholders on Digital Support initiatives
Presenting daily/weekly/monthly metrics to teams and executives
Minimum 6 - 8 years’ experience with digital/mobile strategy development
Minimum 6 - 8 years’ experience with digital metrics
Ability to forge strong relationships with both IT (web, ops, development, etc.) and business (PLM, Marketing, Metrics, Legal, Testing, etc.) teams
Demonstrated collaborative and consensus building strengths
Outstanding analytical skills and problem solving skills
Demonstrated team player and leader who can effectively handle multiple priorities simultaneously
Strong communication (verbal/written) skills, with an ability to manage internal and external relationships up to senior levels of management
Expert in storytelling and presenting

198

Digital Product Manager Resume Examples & Samples

Responsible for creating and implementing authentication solutions that maximize customer experience, while managing risk, cost and fraud loss to the organization
Create business requirement documents (BRDs) from beginning to end, while conducting reviews and approvals on functionality with various teams across the enterprise
Conduct continuous competitive and market assessments to identify new trends, threats and countermeasures
Coordinate with multiple vendors and technology teams who are accountable for providing authentication solutions
Work with internal teams through the full technology project lifecycles to deliver new or updated functionality to consumers
Ensuring all regulatory and legal requirements are met while creating and maintaining a positive and productive workplace
Translating roadmap into executable tasks for delivery. Work with internal and external delivery partners to ensure prioritization of enhancements
Create digital opportunities for Ally to differentiate vs. the competition
Understanding voice of the customers and creating countermeasures to address customer feedback
Work closely with sustain and vendors to drive production ticket priority and closure as well as increased monitoring and issue detection capabilities
Bachelor's degree with at least 5-7 years of experience in the financial services industry. Experience in Deposit Products, digital or an online banking environment desired
Candidate must be experienced managing the delivery of consumer financial services through online channels
Candidate must have extensive experience in working with technology teams and user experience teams in creating and delivering online services
Effective communication across all levels of the organization and a spirit of building strong business and team relationships is essential
Well-organized and thorough approach; able to structure, analyze, and answer major business questions, balancing multiple requests and competing priorities
Candidate must be highly adaptable and experienced working in a dynamic work environment

199

Freelance Mobile Digital Product Manager Resume Examples & Samples

Drive discovery phase, flushing out marketing ideation into full
Ensure creative marketing concepts are optimized for the
Identify, brief and manage all creative assets needs with
Must have 5 years of digital product management and

200

Digital Product Manager Resume Examples & Samples

Develop, manage, and prioritize a product roadmap based on client feedback, industry and competitive analysis, market research, and other external market forces for corporate banking enablement platforms including APIs and file transfer
Analyze Treasury Management products and client needs in order to review and identify opportunities to build APIs as part of existing and new products and services
Translate business needs from cross-functional teams into API interface and functional requirements
Stay abreast of emerging API trends and determine new API-driven business opportunities and models that align with the Treasury Management product vision and revenue goals
Educate business and technical leaders, developers, and product managers on API practices and opportunities
Ensure the proper file transfer protocols, including the appropriate security and encryption options, are available to PNC clients and trading partners to facilitate file transfer for products and services
Partner with Technology and Operations to deliver industry-leading service levels for data transmission product implementations and ongoing support
Define, monitor, and analyze product performance metrics and identify opportunities to improve all facets of the client experience – from client onboarding to servicing
Manage escalated client issues, and perform client impact assessments and client/service partner communications for production issues
Create and manage product collateral and provide Sales support for APIs and file transfer

201

Digital Product Manager Resume Examples & Samples

Stay abreast of emerging corporate digital banking trends and determine new digital business opportunities and models that align with the Treasury Management strategy and revenue goals
Develop, manage, and prioritize a product roadmap based on client feedback, industry competitive analysis, and market segmentation opportunities
Analyze Treasury Management client business needs, collaborating with product owners and technical leaders to identify opportunities to extend digital product capabilities as part of existing as well as new products and services
Partner with Technology, Product Delivery, and Client Care to deliver industry-leading service levels for product implementations and ongoing servicing
Define, monitor, and analyze product KPIs and identify opportunities to improve product offerings
Utilize cost models to create market based product pricing as well as review custom pricing requests
Support Sales by helping to evaluate client needs, respond to client RFPs and deliver product presentations for complex opportunities
Create and manage product collateral

202

Digital Product Manager Resume Examples & Samples

Responsible for driving new site and/or app features and functionality according to the prioritized roadmap, clearly articulating business vision/ goals, addressing issues to ensure the best customer experience possible and driving sales
In this role, you will partner with Business, Marketing, Operations, Consumer Insights, Design, UX, IT Development/ QA and IT Support teams to deliver product capabilities effectively and consistently
Develop product requirements, user stories, define metrics for success, and measure/ communicate progress and launch plans
Participate in product design activities; including wireframes, user flows, design comps and user experience requirements that generate optimal customer solutions, clear benefits and competitor differentiation
Manage user acceptance testing
Ensure the voice of the customer is deeply ingrained in all product decisions by all manners of customer research as appropriate- both qualitative and quantitative through surveys, focus groups, usability studies, POC tests and site/ app feedback
Conduct competitive analysis, technical trends and keep abreast of industry best practices as it might inform new product development and existing product evolution

203

Digital Product Manager Resume Examples & Samples

Develop, manage, and prioritize a product roadmap based on client feedback, industry competitive analysis, market research and other external market forces for corporate banking enablement platforms including APIs
Translate business needs from cross-functional teams into API interface & functional requirements
Stay abreast of emerging API trends and determine new API-driven business and models that align with the Treasury Management product vision and revenue goals
Educate business and technical leaders, developers, and product managers on API practices, and opportunities
Partner with Technology and Operations to deliver industry-leading service levels for product implementations and ongoing support
Manage escalated client issues, and perform client impact assessment and client/service partner communications for production issues
Create and manage product collateral and provide Sales support for APIs

204

Digital Product Manager Resume Examples & Samples

Prioritize improvements and activities based on business and customer impact
Advocate internally and externally to build awareness and understanding of Blue Shield’s digital products
Manage and mentor Product Owners
Ability to work with scrum/agile teams and manage story backlogs in JIRA or similar products
Willingness to work collaboratively with a diverse set of stakeholders in a matrixed organization
Digital or Tech experience; prior Health Care experience a plus

205

Digital Product Manager Resume Examples & Samples

Undergraduate degree in finance, economics, business or engineering
At least 5 years of experience in a role involving similar skills, preferably in a regulated environment (not essential)
Professional experience with digital business environments and consumer technology products strongly preferred
Technical Qualifications & Skills: Solid analytical, critical and creative problem solving skills with an understanding of how to utilize electronic delivery channels to meet business goals
Must be able to manage multiple products and projects with the capacity to work with and influence cross-functional areas, including other lines of business, technology and operations with conflicting priorities
Proven experience in managing projects from scope/ideation through implementation, working across multiple constituents to deliver on time and with quality
Experience in leveraging data, research, and experience to influence strategic roadmap and develop business cases
Individual Contributor
Able to prioritize quickly and maintain focus on tasks requiring extended effort and persistence
Experience managing projects of moderate size and complexity.,Highly skilled in analyses of complex data
Able to structure analysis and specify data required to support the analysis
Experienced in managing the extract, transform and load (ETL) activities to prepare data
Power user of MS Office tools especially Excel, Access and Powerpoint
Strong negotiation and presentation skills
Solid product development and innovation experience including marketing campaign management and product positioning

206

Digital Product Manager Resume Examples & Samples

Experience managing projects of moderate size and complexity
Highly skilled in analyses of complex data
Strong financial and business analysis skills.,Power user of MS Office tools especially Excel, Access and Powerpoint

207

VP Digital Product Manager Resume Examples & Samples

Lead firm-wide payments program to transform Chase’s payment experience across a variety of products (e.g., Bill Pay, Quick Pay, etc.) and lines-of-business (e.g., Consumer Bank, Credit Card, Mortgage, etc.)
Partner with business and technology teams to establish a sustainable execution model built on the principles of Agile development
Manage firm-wide payments roadmap in collaboration with senior product managers to ensure
10 years of product management, strategy or related experience
Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
Ability to challenge existing engagement/interactions models across the organization driving improvements in a collaborative environment
Experience with digital payments and/or agile transformation preferred
Bachelors degree required; MBA desirable

208

Digital Product Manager Resume Examples & Samples

Collaborate with business and technology to define, design, build and deploy customer centric digital experience
Direct and execute all visual design stages from concept to final hand-off to developers
Create wireframes, storyboards, user flows, and process flows to effectively communicate interaction and product design ideas
Present designs and manage key milestones deliverables
Conduct user research and evaluate user feedback
Align the global design guidelines, best practices and standards

209

Digital Product Manager Resume Examples & Samples

7 years of domain expertise in e/m/omni-commerce
7 years of marketing or professional business experience
Experience defining market and product requirements
MBA or advanced degree, or Bachelor’s degree in Marketing or Computer Science
5+ years product management or equivalent experience delivering software or online products to market
Experience leading cross-functional teams to deliver new products or services in an Omni-channel environment
Demonstrated ability to use data and metrics to justify requirements, build business cases and measure product performance
Experience creating positioning/messaging strategy and ability to present complex information clearly and concisely
Experience managing multiple, competing priorities simultaneously with minimal supervision
Experienced negotiator adept at influencing stakeholders and senior executives
Retail industry e-Commerce experience
Experience using and managing cloud-based marketing platforms and web analytics software (e.g. Adobe Marketing Cloud, SalesForce Marketing Cloud)

210

Digital Product Manager Resume Examples & Samples

Work to understand the intersection of core product owner objectives, small business needs and the capabilities of the technology to chart the proper course forward for digital
Facilitate digital merchandising to assist in new product launches
Continually assess impact to the small business product group including core product managers, Business Banking Officers and customer support staff. Consider risk, revenue and sales enablement, bringing a cross-channel perspective to discussions
Participate in Enterprise and Omnichannel projects representing Small Business Product Management bringing in product owner experts as necessary
Manage dotcom pages with dotcom development, product management and compliance to ensure pages are accurate reflecting the right information
Aid identifying and deploying strategies to optimize the digital funnel for online applications, lead forms and other digital fulfillment mechanisms
Identify and manage a core set of agreed upon KPIs that track digital sales success and profitability. Monitor and summarize performance for partners and management
Participate in the development of Risk and Fraud Management tactics for digital account acquisition, online banking and digital money movement
Work with core product owners to ensure products meet Federal regulatory requirements
Four or more years of management experience
Basic knowledge of small business core and digital products
Basic financial modeling and competitive analysis skills
Refined interpersonal skills

211

Digital Product Manager, Mobile Apps Resume Examples & Samples

Define, analyze and communicate guest product portfolio roadmap that aligns with business objectives and supported by business cases, data, research and competitive analysis
Work with a cross-functional team to translate business needs and technology directions into new products or features
Gather guest, developer and other stakeholder feedback to validate that the product works against stated metrics. Prioritize and deliver necessary enhancements
Manage product roadmaps and release plans for entire guest product portfolio that provide clear goals aligned with both short and long term business objectives
Prioritize and maintains the product backlog and actively participates in SCRUM activities
Create and implement marketing promotions
Provide timely updates to management on the status of all product matters
Create business reports, training and troubleshooting guides, and related product documentation and presentations
Partner with various scrum team product owners for feature planning
Partner with Guest Technology and revenue departments for new products and marketing
Support the development of product strategy, go-to-market plans, and positioning
5+ years of work experience in product management. Experience with mobile development preferred
Experience in iterative software delivery methodologies – Agile, SCRUM, etc
Demonstrate experience in gathering and documenting product requirements for development teams including user stories, functional specifications, and wireframing
Strong knowledge and understanding of iOS and Android devices/operating systems, UI / UX guidelines, and best practices
An understanding of core web technologies capabilities, including HTML and Javascript
Ability to gather user requirements across several functional areas and convert the information into a product with the end user in mind
Strong leadership and management skills
Desire to thrive in an extremely fast-paced environment
Product and project management experience
Experience with consumer facing organizations
Extremely detailed oriented and superior communication skills
Knowledge of lean development and design thinking preferred. Empathy for the end user required
A passion for improving guest experiences with technology and a continuous drive to learn and develop
Strategic mindset with sound business judgment and analytical skills

212

Associate Digital Product Manager Resume Examples & Samples

Professional experience in agile technology
Related or user experience analytical role, including marketing, market research, digital strategy, support operations, and/or consulting
Analytical ability - both quantitative and qualitative insights

213

Digital Product Manager Resume Examples & Samples

Exhibit full ownership of new product development from concept to launch in digital products including nutrition programs, work out programs, and educational ebooks
Lead the vision and drive sustainable market share and profitable growth, based on in-depth competitive landscape and consumer insights
Partner with the marketing team to lead the innovation strategy and digital product development
Lead the vision for competitive product positioning to continually reinforce point of difference including assortment architecture, pricing and innovation pipeline
Develop category and product playbook including communication dossier, advertising guidelines, features and benefits (functional, technical and emotional), reason to believe, education priorities and competitive positioning
Lead the digital product and program storytelling to amplify brand desirability and differentiation
Manage the current digital products and own the category vertical P&L, leading action planning and go-to-market strategies for new digital product launches
Develop and ensure execution of brand marketing and 360 degree marketing support calendar based on 12-month launch window
Define and develop trade marketing and promotional marketing tools
Ensure executive and team buy-in along the new digital product development path
Proven track record of configuring, concepting and building digital products
Expert knowledge of nutrition and work out programs
Team player with experience working with development, marketing, paid media and creative teams in a fast-paced, agile environment
Creative, high energy, innovative, proactive, and resourceful
High attention to detail and focus on quality output necessary.Digital Product Manager

214

Digital Product Manager Resume Examples & Samples

Bachelor's degree and at least 1 year of technology consulting or other relevant industry experience
Proven ability to effectively prioritize workload and meet deadlines
Proficiency in word processing, spreadsheet, and presentation creation tools, as well as Internet research tools
Experience leading cross-functional teams (and mentoring junior staff)

215

Digital Product Manager, Senior Markets Resume Examples & Samples

Define and drive a member-facing product strategy for the web
Develop a deep understanding of our digital customer experience, while identifying and filling existing digital product gaps
Assess quantitative and qualitative data that can be translated into product deliverables (Data Driven) with measureable KPIs
5+ years of product experience
Proven track record of delivering consumer-facing digital experiences
Bachelor’s Degree; Masters a plus

216

Digital Product Manager Resume Examples & Samples

1 year in a digital function OR 2 years relevant business experience OR MBA or equivalent or a related discipline and 0-1 years experience in a digital product function
Experience within a Digital Marketing Agency
Experience with Project Management/Agile Scrum process and Agile product owner role
Collaborating on user experience planning with cross-functional design and development teams
Experience with web analytics tools and root cause analysis in digital channels

217

Digital Product Manager Senior Resume Examples & Samples

Responsible to drive enterprise web strategy to support the various constituents
Accountable for solution design, feature prioritization to competitively enhance Anthem’s digital footprint
Collaborate with and set direction for key marketing, business, technology, and user experience design partners to secure project alignment and effective execution
Be a subject matter expert in web enterprise solutions, competitive and market trends, and organizational business needs
Understand business priorities and goals to inform roadmap
Synthesize feedback from Stakeholders / Market Research / Usability Research to inform future product enhancement capabilities
Oscillate between strategic planning through execution and market launch
Partner with delivery teams to oversee development and maintenance of products as needed
Participate as Product Owner in scrum team
Understand regulatory standards and the boundaries they play within solution design to deliver compliant solutions
Define key performance metrics and utilize analysis of web analytics and other data and research to monitor performance
Requires a BA/BS degree; 5 years of experience in product management with a quantitative analysis focus; or any combination of education and experience, which would provide an equivalent background
Minimum 3 years experience working in a scaled agile framework development environment
Minimum 5 years experience in digital application strategy and Product Manager / Owner role
Experience, and proficiency in Product Management standards and practices (Agile, Scrum, Pragmatic Marketing)
Experience with multiple full project lifecycles, from concept to delivery
Detail-oriented, able to bring clarity to complex situations, and skilled in consumer centered thinking
Proven track record of analysis, planning and execution of consumer solutions

218

Digital Product Manager Resume Examples & Samples

Will be responsible to identify and control the digital spend budget for web building, cross brands common tasks such as CMS updates, security, hosting etc…
Provide guidance to the brand strategy teams contributing on the development and deployment of the effective digital marketing strategies and business models for the entire portfolio across the cluster
Big Picture Orientation with Attention to Detail
Intellectual Curiosity; providing new ways of looking at the business
Sense of Urgency
Collaboration and Teaming
Organization & Talent Development
Personal impact, able to influence others, credibility
Prudent Risk-taking
Self–awareness and Adaptability
Strong technical and programming skills is an important bonus
Consumer & Customer focus
Strategic and Analytical thinking with drive for action
Adaptability for challenging the status quo
Capacity to collaboratively influence people
Solid expertise in the digital world
Relentless intellectual curiosity around digital connectivity
Self & People development
At least total of 3-4 years of experience in digital marketing across the industry with successful track record
Hands on experience on digital product activation and marketing strategy required. Strong knowledge of how to select and track the right content format for the right channel and business needs
1-2 years’ experience on Performance marketing activation: landing development and performance tracking and optimization, UX, UI understanding, mobile performance
Experience with CMS usage is mandatory (Drupal, Wordpress, ...)
Strong knowledge of analysis tools such as Google Analytics, YouTube Analytics, Facebook Analytics and Adobe Analytics
Understanding of technology (HTML, CSS, Java, ...)
Knows JIRA, Confluence and/or other PM tools
Amazon A+ pages experience is a bonus
SEO knowledge with capacity to transform into business results
English proficiency is mandatory. Other languages such as Greek, Italian Portuguese and Spanish is a plus
MS Office (Word, Excel, PowerPoint, Outlook, ...)1700166445W

219

Digital Product Manager Resume Examples & Samples

Working with the Senior Product Manager to define and implement the short-term roadmap for driving membership growth of Blue Shield health plans
Accountability and prioritization over execution and delivery of the digital product roadmap for member experiences
Collaborate with cross functional teams, including engineers, designers, and business stakeholders, in a fast paced, agile environment and be responsible for conception, design, development, delivery, maintenance, and evolution of the customer experience including translating business and user needs into product features
Managing and mentoring Product Owner in product management and deliverables such as requirements documentation, analytics, design reviews, implementation and delivery
Review, analyze, collect and take action on findings from Customer Satisfaction Surveys, user testing and additional customer feedback loops

220

Digital Product Manager Resume Examples & Samples

Perform detailed competitive analysis and stay on top of changes with both established and emerging fintech competitors
Develop business requirements for online and mobile platforms and ensure they are thoroughly reviewed by the appropriate partners (e.g. technology, legal, risk, compliance, service & operations, fraud, etc.)
While initially this role will be functioning as an individual contributor, it is likely the individual will take on management responsibilities as additional assistance is necessary
5-8 years of digital product management experience in the financial services industry
Successful track record of leading product initiatives through technology and control partner governance groups
Ability to independently drive projects to completion
Strong PowerPoint and Excel skills to assemble & lead executive presentations
Strong personal or professional understanding of self-directed brokerage platforms, and a familiarity with both digital advice and the wealth management landscape

221

Digital Product Manager Resume Examples & Samples

Analyze data to come up with hypotheses for A/B testing
Set up A/B tests using Adobe Target
Edit HTML and CSS to implement tests
Assist with creating protocol for UX research
Assist with conducting UX research - both in person and remote
Analyze feedback received through Voice of Customer tools
Make recommendations to improve online/mobile experience based on quantitative and qualitative data

222

Digital Product Manager Resume Examples & Samples

Define product specifications, establish milestones, and manage quality assurance activities for a cross-functional team
Define success metrics for new projects and track daily performance for existing products to ensure the team is moving towards defined goals
Work with the design team to create wireframes and designs that articulate the product vision
Assist in managing the prioritization of new features and bugs
Continuously propose new A/B tests to improve conversion and engagement
3+ years of consumer-facing internet product management experience, preferably in defining and driving the vision of mobile applications
Strong analytical skills. Able to interpret data and trends, diagnose problems, and recommend action plans to resolve issues
An understanding of the mobile landscape and experience with native application design and development standards
Intellectual curiosity to research, learn, and apply industry knowledge
A self-starter who is confident and able to move projects forward with little direction
Equal enthusiasm for high-level strategic planning and tactical daily execution
A desire to work in a fast-paced, results driven environment with multiple responsibilities
Be an excellent communicator with both technical and non-technical individuals
Be data-driven and work effectively in an agile environment
Ability to manage multiple products and prioritize new features based on customer need, industry trends, company strategy and ROI
Demonstrate strong project management skills and the ability to track roadmap items and deliver on schedule
Think and act both strategically and tactically
Be detail-oriented, self-motivated and follow-through on projects
Ability to work within a highly-matrixed organization and can unite product, ux and development teams
Have a deep understanding of e-commerce and/or customer facing mobile applications
Experience managing multiple product roadmaps
Analytical and able to make data driven decisions
Familiarity with technical aspects of mobile applications
Knowledge of user experience trends and digital consumer behaviors
Ability to articulate clear and concise requirements for new products and new features
Passionate and knowledgeable about new and emerging multi-channel experiences
And its technology
BA in Business, Marketing or Computer Science
Experience in cycling and cycling industry is useful
Experience with Excel, PowerPoint and Jira (confluence)
Experience with Google Analytics and SQL
Understanding of content management systems / publishing platforms, APIs, and 3rd party integrations

223

Senior Digital Product Manager Resume Examples & Samples

Guiding and advising your colleagues across the customer network, enabling them to better understand and deliver to our customers
Leading our digital operation plan to ensure all targets and key performance indicators are met
Driving strategic commercial decisions by having a 360 perspective on customer feedback and business needs
Experience in a digital environment (sector flexible)
The ability to demonstrate you have applied customer segmentation techniques, applied emerging technologies and an understanding of value based marketing principles
Proven experience of leading product development and/or proposition design is essential
Prior experience of, or a desire to create and deliver digital solutions within a complex, matrix organisation

224

Senior Digital Product Manager Resume Examples & Samples

Bachelor's degree in business, marketing, information technology or other relevant discipline
Minimum Seven (7) years of relevant experience to include product management, strategy, consulting, financial services or payments industry; or appropriate combination of education and experience
Master’s degree or MBA preferred
One or more of the following accreditations are preferred: Accredited ACH Professional (AAP), Certified Treasury Professional (CTP)
In-depth knowledge of online banking products, bill payment/eBills, money movement, and/or digital self-services (transactions, alerts, statements, etc.)
In-depth knowledge of cash management and treasury products: lockbox, controlled disbursements, RDC, fraud prevention, account reconcilement, balance reporting, EDI, wire transfer, ACH, sweep investment, cash pooling, P-Card, financial electronic commerce, SWIFT, treasury system interfaces
Proven experience working with technology teams and user experience teams in creating and delivering online services
Ability to create, maintain, prioritize, and sequence the product backlog based on business value or ROI
Proven ability to apply an analytical and data-driven approach to solving complex problems, building business cases and justifying projects
Proven ability to think strategically and develop roadmaps for products and services
Ability to solve complex problems and develop solutions and communicate across all levels of the organization effectively
Excellent organizational, time management and prioritization skills, with the ability to manage multiple projects with competing priorities
Excellent verbal and written communication and interpersonal skills, with the ability to work collaboratively and build and maintain effective relationships with internal team members and other stakeholders and partners
Ability to work independently, as well as collaboratively in a team environment
Knowledge with Microsoft Office applications (Outlook, Word, PowerPoint and Excel)
Prior experience using FIS software/services preferred
Availability for occasional work outside normal business hours, including evenings and weekends
Availability for occasional travel up to 20%

225

Digital Product Manager Resume Examples & Samples

Representing the voice of the customer
Understanding and delivering on ROI
Managing business stakeholders
Maintaining constant communication with the team
Making rapid tactical development decisions if they impact functionality or usability
Participating in technical release planning
Writing user stories and scenarios
Maintaining product backlog
Helping the team to estimate development time for each scenario
Participating in Sprint review meetings and providing feedback to the team
Monitoring progress and making constant adjustments based on larger strategic objectives
Bachelor’s degree from an accredited institution or equivalent experience
3 plus years of Product Management experience in digital/multi-channel marketing or Data Management
Pragmatic Marketing practitioner
Demonstrated experience with email acquisition and retention campaigns
Travel up to 30%
Effective oral and written communication skills with keen attention to detail

226

Digital Product Manager Resume Examples & Samples

Work with a team of product managers to drive the mobile development of new online lending product as part of the Agile Citi program & methodology
Serve as the mobile product owner for one or more scrum teams leading sprint planning, backlog grooming and prioritization efforts
5+ years’ experience digital product management or product development, preferably with consumer lending experience
Successful track record of developing customer-centric, mobile-first products
True passion for and knowledge of disruptive mobile technologies

227

Digital Product Manager Resume Examples & Samples

Inspects product progress throughout the development process, adapting requirements as needed
Refines and prioritizes tasks in the backlog
Leads Sprint/Product Review sessions
Researches upcoming consumer digital trends and builds them into the product roadmap
Responsible for creating and maintaining metrics to report and manage product health as well as providing routine communication and updates to senior Digital Marketing department leadership
Performs qualitative analysis as needed to support business initiatives
Participate in sprint planning, and retrospectives

228

Digital Product Manager Resume Examples & Samples

Three or more years of related business experience preferred
Strong creativity skills to assist in the development of new sponsorship products
Digital experience highly preferred
Approximate Travel of 25% required

229

Digital Product Manager Subscriptions Resume Examples & Samples

Product Management Functions
Develop & maintain Subscription, Payment & Partner integration Roadmap
Work closely with stakeholders to capture requirements from the wider business
Work closely with the marketing team to create & maintain product marketing documentation
Work with the business intelligence function to use customer insights to develop enhancements
Create & maintain the Subscription, Payment & Partner integration backlog
Analyze and prepare various reports relating to current projects and product development
Manage & communicate Regional best practices for payment & subscriptions
Work with the Sales & Marketing Teams to ensure any integrations are aligned with wider acquisition & conversion goals
Manage all purchase flow & funnel analytics integrations & software
Manage partnerships with relevant vendors, contractors & SAAS partners
Product Development Functions
Work closely with the development team to develop, maintain & improve the digital product relating to subscriptions & payments
Work with Partners on integration of authentication technology
Attend development scrums, planning & prioritization sessions & showcase sessions
Perform user acceptance testing and quality assurance
Develop and test across multiple browsers, platforms and devices. Including mobile and tablets
Relevant University Degree or professional training, or demonstrated experience in relevant area
Required: At least 5 years in a similar function within a digital media business
Required: Experience in managing payments and or subscriptions within a digital product, preferably SVOD or media-related
Required: Experience managing vendors on behalf of a company
Desired: Experience in digital product development, testing, digital operations or project management
Desired: Experience working in a digital media organization
Desired: Experience supporting the setup of a billing support centre
Desired: Experience working in more than one APAC market
Experience working in an Agile (Scrum, Kanban)
Experience working with both local & remote development teams
Experience using project management software (MS Project, Trello, Jira, Pivotal Tracker)

230

Mobile Digital Product Manager Resume Examples & Samples

Actively participate in the DBM risk management process by taking ownership for reporting, mitigating and resolving risks associated with the assigned digital platforms
Design and develop new reports and manage the process of automating where appropriate
Perform structured analyses on specific issues and provide results in a presentation format suitable for executive level audiences
Investigate customer behavior relative to digital platforms through online and offline customer surveys and research
Manage the analysis of data from customer feedback and synthesize into actionable insights that drive measurable differences in custome
Lead the development process for digital customer experiences that are fully compliant and operate within the banks risk controls
Develop KPIs that measure progress against business objectives
Support management reporting by contributing actual and target data according to the prescribed reporting cadence
Develop subject matter expertise in all aspects of the functionality of assigned digital platforms, drive customer adoption and utilization of the platform and develop a market perspective to inform competitive analysis
Solid analytical, critical and creative problem solving skills with an understanding of how to utilize electronic delivery channels to meet business goals
Must be able to manage multiple products and projects
At least 5 years experience

231

Digital Product Manager, Omni Channel Resume Examples & Samples

More than 5yrs of relevant online channels experience in a fast paced environment
Ability to provide leadership and direction towards accomplishing goals and taking ownership and responsibility from strategy to execution
Ability to document & communicate Business Requirements Document (BRD) & Use cases
Experience in process flows using related products (such as MS Visio)

232

Digital Product Manager of Messaging & Alerts Resume Examples & Samples

Serve as the primary contact for assigned initiatives while influencing and leading cross functional teams and projects
Develop close working relationships with other departments in the company as well as external contacts
A degree in business, marketing, or information management systems
Demonstrated experience with mobile and messaging platforms including knowledge of email, SMS, and mobile push
Experience with cloud-based collaboration tools, such as Jira or Confluence
Prior banking digital/mobile experience preferred

233

Digital Product Manager Resume Examples & Samples

Work with internal and external partners to identify, develop, and implement new products and product enhancements
Ensure regulatory and legal requirements are satisfied
Define clear and thorough business requirements
Work with User Experience and Technology groups to implement requirements
Review, triage and communicate testing issues
Monitor the performance of digital payments to identify defects, issues and opportunities for improvements
Provide stakeholders with regular reporting on the performance and utilization of digital payment functions
Proactively stay up to date on and provide Ally with expertise in the competitive landscape as it related to digital payment functions
Monitor voice of the customers and work with Online Banking and Digital Payments Director to implement countermeasures to address customer feedback
Manage the ongoing vendor relationships including, completion of security, risk and compliance assessments and documentation, Enterprise Access Control of support consoles and coordination of vendor meetings
Bachelor's degree with at least 10 years of experience in the financial services industry
Experience in money movement functionality, Deposit Products, Digital, technology, marketing or an online banking environment is strongly preferred
Ability to coordinate work across multiple organizations and multiple vendors to deliver a seamless experience
Ability to prioritize projects, communicate progress, and deliver on time
Excellent verbal and written communication skills are required with an ability to effectively communicate across a diverse stakeholder base
Comfortable working in a fast-paced, highly-dynamic environment with multiple stakeholders
Weekend support will be required from time to time
NACHA AAP certification preferred

234

Digital Product Manager Resume Examples & Samples

Work with our reps and clients on digital needs analysis
Develop and present digital media plans. Your role is digital expert, the rep will work to close the sale in partnership with your digital expertise
Once sold, provide necessary detail for contract and assist sales rep in the initial ordering of sold proposals (with additional assistance from fulfillment, if needed)
Direct contact with clients to answer all digital questions and concerns
Analyze monthly reporting and provide recommendations for renewal and growth directly to clients for your assigned team
Maintain good relationships with and provide customer service to our digital clients
Prepare digital audit on active advertisers, proactively looking for digital opportunities
Work with sales teams on new business development
Share sales and campaign successes with digital planners and reps with similar business
Assist in digital product training
Provide accurate and complete sales activity

235

Arity Digital Product Manager Resume Examples & Samples

Entrepreneurial mindset with experience shipping data products or services, preferably in a quantitative finance, securities, credit or advertising company/market
Clear passion for topics of data and technology products and an ability to identify possibilities to innovate in a vertical market/product space
Undergraduate or Masters degree in economics, finance, business or computer science, with related work experience developing modern data or software platforms

236

Digital Product Manager Svod Products Resume Examples & Samples

Operate as the product owner and leader of a dedicated, collaborative, multi-disciplinary team, continually adding work (stories) to a backlog, and making prioritization decisions to determine what gets worked on, based on a range of inputs from stakeholders, including business leads, marketing, executive management, analytics and others
Ability to synthesize data from numerous sources (research, analytics, user testing, etc.) and make informed product decisions and refine product strategy. Desire to constantly evolve products based on the needs of users and to drive teams to continually improve the user interface and user experience
Create presentation materials to communicate products and priorities to both internal audiences and external customers
5+ years product management experience in a software, Web or mobile application environment
Strong technical, creative and strategic acumen. Solid visual, design and information architecture vocabulary
Curious and innovative, with the ability to connect the dots between market and technology changes and product opportunities
Experience with Web and mobile technologies – payments systems and subscription metrics a BIG plus
Strong wireframing and prototyping skills, ability to sell creative ideas internally and quickly come up with concepts for new applications and features incorporating A+E Networks intellectual property
Experience with client and server application development as well as an understanding of mobile platforms and their unique UI/UX requirements
Proven ability to deliver great outcomes in fast-paced, deadline-oriented environments i.e. “not afraid to get your hands dirty" and do whatever is necessary to get the job done
Results and execution oriented with excellent communication and relationship skills with all levels of employees
Presentation skills using various media including presentation software

237

Digital Product Manager Resume Examples & Samples

Work closely with users to understand their needs and expectations
Define product vision that addresses customer needs and determine features of the product
Ability to communicate effectively with all levels of Penske and customer organizations
Conduct effective presentations to customers in conjunction with our sales team
Defining, validating and prioritizing product features
Work side-by-side with developers and designers as part of a cross-functional team to define, prioritize, and deliver digital products that meet the needs and goals of the business
Help internal and external stakeholders understand our user-centered, iterative and cross-functional development approach
Mentor and train new team members by coaching them on lean and agile product development methods
Removal of team roadblocks, distractions and impediments identified by the product team
Other projects as assigned by the supervisor
High School diploma or equivalent required
4 year degree or relevant years of product management experience preferred
2 or more years of product management experience preferred
Effective communication skills are essential as close collaboration with customers and various departments throughout the business is crucial to the success of our offering
Previous experience working on agile development projects preferred
Background in design and/or software development a plus
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required

238

Senior Digital Product Manager Resume Examples & Samples

Drive the digital product strategy & management of Caremark online pharmacy digital capabilities
Partner with key stakeholders to define the product vision, strategy, roadmap and metrics required to deliver plan
Enhance a best in class digital pharmacy customer experience
Define and build the digital product roadmap and define the customer experience
Drive go to market planning and engagement to gain successful product adoption, including analytics to assess on-going performance and optimization opportunities
Conduct periodic best practice analyses (CVS and competitors) to inform product strategy and provide rationale support to legal/ compliance for approvals
Identify and pursue new sources of Digital value with our internal business partners and clients

239

Digital Product Manager Resume Examples & Samples

Develop and implement effective / strategic business solutions through research and analysis of data and business processes
3+ years of experience gathering and documenting user stories or business requirements
Ability to problem solve including multiple priorities and research conflicting and / or inaccurate data

240

Digital Product Manager Resume Examples & Samples

Solid digital product management background
Ability to have fun and a willingness to try new things and challenge the status quo
Effortlessly collaborative with strong intellectual curiosity and creative problem solvingStrong analytical skills with ability to work through complex concepts/data and present well thought-out, simple solutions
Strong presence with ability to interact with and influence all levels of the organization
4-7 years of related experience

241

Mobile Digital Product Manager Senior Resume Examples & Samples

Act as a product owner and voice of the customer in scrum teams
Prioritizes requirements, defects, and other work items for the technical teams to effectively address program goals
Produce / lead system demos for program and other stakeholders
Work as a hands on member of the Agile team, testing and participating actively in product & feature acceptance
Experience working in a virtual matrix environment with cross functional teams in areas such as operations, IT, finance, product, and legal, and function well in high performing, agile integrated product teams
Experience working with broad suite of digital analytics tools such as Adobe Analytics

242

Digital Product Manager Resume Examples & Samples

Understand and assess the consumer market and competitive landscapes across key markets
Work with both internal and external stakeholders to define the digital strategy and product roadmap
Establish robust and proactive products and services, business development, marketing and technology roadmaps to deliver against strategy
Work with country business and functional teams to define, deliver and review program success matrix based on agreed goals
Able to communicate and present confidently to all levels within the organization

243

Digital Product Manager Sport Resume Examples & Samples

Translate strategy into business requirements (detailed briefing, user scenarios…)
Aggregate / consolidate all requests for sport and take care of their implementation
Manage day to day operations: daily quality checks, organization of online contests, management of editorial activity, reporting
Organize digital marketing campaigns to boost your segment
Coordinate internal and external communication
Manage your existing internal and external partners, optimize deals, negotiate new partnerships
Reporting: you follow closely your audience, the results of your digital campaigns, the customer satisfaction and the activity on social networks
Keep an eye on what is happening on your market, identify external and internal opportunities (new content or functionalities,…) and come up with ideas that will be challenged by the rest of the team/management

244

Digital Product Manager Resume Examples & Samples

Candidate should have experience in the financial industry, preferably with Credit Cards
Candidate should have good analytics skills, comfortable working with data and determining trends & themes
Candidate should have good organizational skills, developing and managing a plan. Project Management experience is preferred
Should have at least 5 years of financial services experience or equivalent

245

VP, Digital Product Manager Resume Examples & Samples

Oversee the development of new products & features, from inception to launch, to augment digibank Value Proposition
Define opportunities in target customer segments, across key customer journeys from onboarding, transacting, paying bills, investing, etc
Develop product brief along with economic model of the new product / feature proposed
Ensure world-class customer experience via rigorous research and usability testing
Hyper-communicate, challenge, debate and pivot as part of the product development cycle
Share and seek insights from other team members and across the organization
Ensure alignment across regional and country stakeholders
Be a thought leader in the products & features assigned. Have a view and be ready to articulate the reasons why

246

Senior Digital Product Manager Messaging & Alerts Resume Examples & Samples

Influence and manage cross-functional projects
6+ years of digital product management with a preference for candidates with varied experience across the digital product lifecycle
Bachelor’s degree in business, marketing, information systems management or equivalent preferred
Proven results driving revenue in digital channels (marketing, eCommerce, online customer experience)
Analytically minded with a desire to be precise with decision making
Passionate about leveraging user generated data and third party data to create intelligent software driven customer experiences
Interested in business disruption and innovation
Digital native with a clear understanding of digital technology and consumer trends
Human centered design philosophy
Fundamental knowledge of retail banking, including marketing, products and current industry trends
A strong degree of flexibility with the ability to adapt to an ever changing list of priorities while providing excellent customer service

247

Digital Product Manager, Starbucks Technology Resume Examples & Samples

Partner with business stakeholders on problem definition and drive alignment on business goals, UX goals and defining target KPIs for the UX
Define functional requirements (including user flows and low fidelity wireframes) for the features/UX being built
Work with UX Research, Design to identify test cases for Usability tests

248

Digital Product Manager Resume Examples & Samples

Identify opportunities to drive sales and customer growth
Complete detailed analysis and benchmarking of competitors proposition, marketing communications and capabilities to propose enhancements across customer online touch points to drive sales growth, card member benefits or improve customer experience
Keep abreast of industry trends, to ensure ATO stays in step or ahead of the competition and research topics thoroughly to ensure Amex is innovating in line with its brand values
Marketplace analysis and customer insight is key, analysing qualitative and quantitative research of customer characteristics, behaviours and opinions is key to representing both business and customer needs
Maintain focus on both International and Regional needs both local and centrally, ensuring customer experience, proposition and requirements meet needs in all markets served
Partner with product portfolio key stakeholders to propose annual ATO growth targets for leadership approval via a “bottom up” planning approach
Development and relationship management of Third Party product providers related to individual portfolio
Exploit opportunities to develop ATO to enhance sales, reduce costs, optimise conversion or improve customer experience
Maintain good level of awareness of the key tools used within the business (new technologies / processes / reporting tools) to an extent where issues or opportunities for development of the ATO channel can be exploited
Has a good understanding of key research in the industry and what constitutes best of breed or leading practice
Keep abreast of technologies, tools and trends through reading industry press, websites, email circulars and exploiting all subscriptions available to Amex e.g. PhocusWright, e-Consultancy etc
Identify key customer experience and business benefits, cost savings and revenue enhancements associated with any new concepts, clearly agreeing the goals, objectives, and scope of a project or initiative
Improve conversion by optimising existing functionality to drive sales and engagement through refining and improving user journeys, making calls to action both prominent and relevant, and removing all impediments to a successfully converting customer experience
Identify and drive through short-term initiatives that enhance the performance of the department KPIs alongside longer term strategic projects
Facilitate workshops or information gathering initiatives to gather requirements from all stakeholders within the business
Define anticipated time, budget and scope working with third party partners and Amex Technologies for inclusion in business case or requirement rationale
Own the Identification of MI requirements, to ensure business case benefits can be measured and substantiated and define business process for integrating review and action based on defined KPIs
Improve customer acquisition e.g. improvements to support digital marketing activity such as search engine optimisation, aggregators or affiliate marketing, signposting or data acquisition
Be aware of all compliance standards affecting online, including but not limited to, Disability Discrimination Act, Distance Selling, Advertising Standards, Trading Standards, European Consumer Rights legislation, EU e-privacy directive (cookie law), EC Air Services
Responsible for ensuring all change is delivered against agreed scope, ensuring all business activities are delivered within timescales and to budget
For traditional project methodologies, create and own the business project plan for the business elements of the project and ensure dependencies are factored into third party partners and Amex Technologies delivery plans and vice versa including provision of all business led documentation e.g. SoR, Business Case, Comms Plan, Stakeholder Management in time for stage gate sign off where appropriate
For agile project methodologies, act as Product Owner from definition to deployment, providing team with user centred agile specifications (user stories), maintaining the product backlog and facilitating the requirements, elaboration of user stories and epics, themes and features within
As a Product Owner convey the vision and goals at the beginning of every release and sprint, participating in daily stand ups, sprint planning & review meetings and retrospectives and end of iteration show and tells
Identify, source, select and manage appropriate non-AET suppliers to fulfil the requirements of any project
Champion project goals and customer experience to ensure project delivers against agreed objectives
Act as key business decision maker on project or other initiative scope changes escalating as appropriate
Manage key stakeholders and business customer’s expectations throughout any project or channel initiative through regular communications of project progress, advising of any scope change and celebrating project success across Amex at launch and as objectives and milestones are achieved
Responsible for final sign off of user acceptance testing working in conjunction with testing teams
Lead Business Process Impact Assessment and Change Planning to ensure business buy in and operational readiness for transition to BAU working with other support departments to prepare and manage impact
Contribute to project implementation reviews (wash up’s/retrospectives) and identify areas of improvement, taking forward any learning’s to future initiatives
Ensure that live projects or initiatives meet proposed benefits and objectives as outlined in the business case, owning projects through to benefits measurement and delivery
Excellent interpersonal skills, able to communicate at all levels within internal departments and external partners and with the ability to explain complex elements in a simple way
Good listening skills with the ability to question and challenge even where not necessarily a subject matter expert
Product development, project management and personal time management skills, ensuring that work is produced to agreed deadlines and high standard
Highly organised, focused and committed to achieving goals
Ability to remain calm under pressure, behave with diplomacy at all times and be an ambassador for ATO team
Ability to work under pressure and within tight deadlines on several initiatives simultaneously
Works well as part of a team, but has the ability to manage and prioritise own work and be autonomous, with confidence to make challenging decisions or challenge ideas and costs when necessary
Strong analytical skills able to draw conclusions from data, management information and trends alongside analysis of business processes and stakeholder requirements
Innovative and able to think open and broadly and seize opportunities to enhance customer experience
Ability to learn a new subject quickly and adept at training others
Strong technical aptitude
Good presentation skills and confident presenting style
Experience of effectively managing activity across geographically/culturally diverse teams
Proven product and project management experience in a B2C environment or Direct Channels environment
Knowledge of the travel business preferable but not essential
An understanding of usability, accessibility and analytics
Qualifications in eCommerce, Business Studies, Digital or Online Marketing, Information Management preferable
Experience of external vendor relationship management (preferred)
Experience in improving and optimising channels to drive sales and process improvement
Enjoy working in a challenging, fast moving environment
Enjoy responding quickly and influencing people to deliver
Strong interest and enthusiasm for Travel, Digital and customer experience

249

Digital Product Manager Principal Resume Examples & Samples

Manages product planning through day to day collaboration and decision making with a cross-functional team including technical product managers, architects, developers, designers and business or subject matter representatives
Responsible for building and maintaining product strategy and roadmaps for marketing technologies
Stays abreast of technology trends and performs and presents market research. Utilize technology trends in product ideation and planning
Responsible for leading alignment of capability tradeoffs with decision makers
Leads and facilitates negotiations and requirements with 3rd party vendors on complex solutions
Designs and drives capability assessments to inform product requirements and influence product design and experience
Directs and leads the creation/maintenance of product backlog, business value definition
Responsible for feature execution against goals; responsible for executive visibility
Defines measurement plan, analyzes, and presents KPI’s that measure and benchmark product success, and direct overall product health and stability initiatives based on results
Executes Martech vision by creating cross-functional alignment of priorities
Recommends and plans innovative capability approaches to meeting business and customer goals
Drives optimization and process improvements between product, engineering, design and delivery
Directs and develops team members/ peers through coaching & mentoring on product management skills, business acumen, and soft skills
Able to work across multiple disciplines to alignment on digital product delivery expectations
Strong coaching and mentoring abilities
Able to understand complex interdependencies of product delivery
Demonstrates intellectual curiosity
Ability to learn from past mistakes

250

Digital Product Manager Resume Examples & Samples

Lead Digital Sales project teams in the execution of business projects, which support the Consumer Digital Sales strategy
Work closely with project teams to identify innovative options and solutions to the business and customer needs/problems
Partner on developing scope and requirements and ensuring solutions are compliant with regulatory standards
Contribute to project implementation plans and status reports, assist with development of test planning, and lead User Acceptance Testing. Help lead the “Sales Funnel Effectiveness” programs
You will focus on optimizing the current research and application processes to increase sales and leads across the Client’s Non-Secured Lending products
Participate in the development of ideas for enhancing existing functionality or identifying new functionality based on audience analysis, competitive benchmarking and product group partner needs
Recommend creative solutions to implement new features and improve usage of existing functionality
Analyze platform reporting data and develop ideas for new projects or enhancements

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